Encontre passagens aéreas baratas de Roma para Lisboa

Prós: "Great attentive crew."
Contras: "Boarding has no groups, seats are small"

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "Food was really hot & good customer service"

Prós: "The crew was amazing. They left snacks and drinks out in between service."

Contras: "crew at the gate."

Prós: "Crew was very nice, appreciated that they came by with water often"
Contras: "Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer"

Prós: "Ok"
Contras: "Flight was late"

Contras: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Prós: "Crew was amazing. Good movie selection. Pretty comfortable."
Contras: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Prós: "Loved the crew from Zurich to sf. Amazing service"

Contras: "Arrive on time Zurich"

Prós: "Outstanding service by the crew."
Contras: "Seats in economy area little cramped"

Prós: "The crew was very friendly. Family line was nice when travelled with the little ones."
Contras: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."

Prós: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Contras: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Contras: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Prós: "Everything"

Prós: "Customer service is excellent."

Prós: "good flight didn’t have any problems"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Contras: "Delayed again"

Prós: "Boarding music"
Contras: "Changed our seats after check in"

Prós: "He service was fantastic."

Prós: "Stewards were friendly; snacks were good"
Contras: "Nothing"

Prós: "Basically the worst flight ever"
Contras: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Prós: "It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus."
Contras: "The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen."

Prós: "always enjoying my swiss flights. Thanks guys good job"

Prós: "Flight was fine! Snack and beverages were good. However, when you buy the ticket for the international flight, what they don’t tell you is the extra €40- FORTY EURO you will spend to check a not big bag. For this reason I would fly with another airline next time."
Contras: "Extra fees for checked bags"

Prós: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Contras: "It was a 11 hour flight and coach seats too small to sleep"

Prós: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Prós: "See below"
Contras: "We got to Rome airport 4 hours before to not miss flight! They booked us with 45 min to connect in Zurich. Then flight from Rome kept getting delayed with no explanations. We got to Zurich with 30 minutes to go. We literally ran to get to gate E. We got no help from Swiss employees and got to our gate with 10 min before flight. They said gate was closed. Went to transfer desk, next flight was next day at 1 pm. Missed very important meeting at work that I had planned around for months. Very upset and disappointed. Felt they could have helped us a lot more and got us on our flight."

Prós: "I was concerned the connections would be too tight but it worked out great!"

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Best services."

Prós: "Good service, space for people and luggage"
Contras: "Less than great food, but everyone else is the same"

Prós: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."

Prós: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Prós: "The seat, the airport, the service"
Contras: "The tight connection"

Prós: "overall very satisfied"
Contras: "no issues"

Prós: "All members of the crew were wonderful! The food was good and this time I could take advantage of free snacks and beverages, in addition to the ones frequently distributed to everybody. Last time I flew with Norwegian, and it was a shocking experience: the crew were rude and unrpofessional, everything extra, they even refused to serve water to a passenger... So, never again Norwegian--Swiss was a nice change and, in the end, I paid more or less the same :-)"
Contras: "Space is getting smaller and smaller; I would welcome a bigger selection of movies and games."

Prós: "Aircraft clean, staff friendly and efficient"
Contras: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Contras: "We loose our flight and they didn't give us any chance to save some money on a new ticket."

Prós: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Contras: "There wasn't anything bad"

Prós: "The crew positive attitude"
Contras: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"

Contras: "I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!"

Prós: "The crew was cranky at the beginning of the flight."
Contras: "More space!"

Prós: "We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free"
Contras: "Nothing"

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Priority boarding for families was easy."
Contras: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "The food"

Prós: "Tudo foi bom"

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Contras: "As refeições."

Prós: "Seat 16 B was great"

Contras: "My luggage did not make it"

Prós: "The flight attendants were professional, courteous, attentive, and the only parts of this experience that made this flight bearable."
Contras: "My partner and I orginially selected a window and middle seat. When we boarded the plane we were switched to the two middle seats of a 4 seat row. Honouring our original requests would have made a world of difference. If Lufthansa cannot do this much then I do not want to fly with them."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Prós: "Comfortable seats, pleasant service"

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "Hate today but they do it better thanUS airlines."
Contras: "The lines in Frankfurt were horrible. It’s the airports fault though, not the airlines. We almost missed our connection."

Prós: "Crew were excellent!!!"
Contras: "Se headline"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Good seats and wonderful flight crew."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Contras: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "Had to wait more than 30 min at SJC"

Contras: "No entertainment system."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Ease of boarding, flight arrived ontime"
Contras: "No complaints"

Prós: "Not much good to say about these connections when the Rome flight runs late."
Contras: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Prós: "Friendly crew. Flight left on time"

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Prós: "Service"

Prós: "Crew members are very friendly."

Prós: "Mid night snacks were treats!"
Contras: "Breakfast was not god at all. It was dry and tasteless. It didn't have much options for good movies."

Prós: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Contras: "Food and seat comfort."

Prós: "Professional crew"
Contras: "Depart on time"

Prós: "The crew was great!"
Contras: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Contras: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Contras: "Terrible food and service"

Prós: "Comfortable seat."
Contras: "Quality of red wine"

Prós: "Lost my luggage"
Contras: "Not loosing my suitcase!"

Prós: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Contras: "Everything was very smooth, except that the seats were not very comfortable!"

Prós: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Contras: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Contras: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Prós: "The boarding process was short and quick. Entertainment choices were excellent."
Contras: "I was hoping for a more traditional Austrian meal but the food was just fine."

Prós: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Contras: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Contras: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Prós: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Contras: "All good!"

Prós: "Timing flight people working very nice and hospitality"
Contras: "Na"

Contras: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Contras: "Flyght was terible"

Contras: "Sweet or saulty 'Snack' is a joke"

Contras: "Food is appauling!"

Prós: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Contras: "That I did not fly this airlines before. They will be first on my list from now on."

Contras: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Prós: "Flight"
Contras: "Not enough room in the seat"

Prós: "Da maçã que foi oferecida a bordo como opção de lanche."

Contras: "I can not afford first class tickets..."

Prós: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Contras: "Nothing - it was a great flight"

Prós: "The plane crew was really nice always there for my needs."
Contras: "The seats were uncortable my chair was very wobbly."

Prós: "Free drinks."

Prós: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Contras: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Prós: "Emergency exit row leg room. Good stuff."
Contras: "Flight time, slightly delayed departure."

Prós: "The meal was ok The airplane was clean"
Contras: "Seats were very nerow .No help from the crew . Flight delayed"

Contras: "The seats were uncomfortable."

Contras: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Prós: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Contras: "Nothing."

Prós: "Everything was great except seats uncomfortable"
Contras: "Uncomfortable seats"

Contras: "Flight from Budapest to Vienna was too hot and the AC was not working properly."

Prós: "All flight members were servicing very pleasantly"
Contras: "Nothing"

Prós: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Contras: "nothing, it was a great flight from beginning to end"

Prós: "Great grew, great flight. Thank you!"

Prós: "Flight crew was pleasant, calm, and efficient."

Prós: "Everything"

Contras: "It was almost 2 hours delayed"

Contras: "After dinners the crew did not remove trays fora long time preventing movement. When the finally did there was a rush for the toilets. Having some toilets out of order compounded the problem Food is ok at best. The morning muffin was terrible A poor comparison to our flight last year on Turkish air"

Contras: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Contras: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Prós: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
Contras: "smallish baggage storage"

Prós: "Food, courtesy of flight attendants."
Contras: "Old plane. Very little space in chairs."

Contras: "Small plane. Narrow seats, cramped cabin"

Prós: "Crew was somewhat attentive. Requested Kosher food that was adequate"

Prós: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Contras: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Prós: "Information sharing by pilots and crew. Economy class leg room is good."
Contras: "All good up to the level"

Prós: "Impressive service... amazing crew, very friendly and professional"

Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Prós: "The crew."
Contras: "The time between flights."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "Fantastic gate agents!"
Contras: "The food was terrible."

Contras: "I congratulate the KLM crew!"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Refeições de alto nível"

Prós: "Great plane and staff"
Contras: "Delayed"

Prós: "Friendly crew, upgraded seat was worthwhile"
Contras: "More snacks in between meals,"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Prós: "The flight crew was so friendly and the food was really good."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Like the overall KLM experience"
Contras: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Contras: "Need more leg room!!! Larger meals needed."

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Prós: "Nice people and good service"
Contras: "Not much"

Prós: "Light snack and complementary wine"

Prós: "Efficient boarding system, clearly signposted. Professional staff"

Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Prós: "Crew was awesome"
Contras: "."

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Contras: "The movie selection did not seem extremely varied."

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Contras: "We did not get two of baggage at the destination."

Contras: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Contras: "You letting me cancel my flight because I physically couldn’t enter the country to board the plane"

Prós: "Efficient, comfortable, food was good, everything. This felt like what flying used to be. (A good thing)"

Prós: "The flight itself was inoffensive."
Contras: "I was unable to select the 'fare' with a checked bag, so was planning to pay at the counter. I think the site for the airline is buggy, as it was also an ordeal by trial-and-error to try to check in online. I also could not elect to check a bag during the on line check in process, which I know is sometimes an option. When I arrived at the airport, the check in was a mess (ton of people, everyone was taking forever at the counter) and when I FINALLY arrived at the counter, I was informed that I needed to take a handwritten receipt from the check in counter, go up a floor and wind through a few corridors to find some travel agent (?) desk to pay 40 Euros for my checked bag. Which actually was 48 Euros because I needed to use a card, and was not paying by cash. After I managed to find the desk where I needed to pay, I had to wind my way back downstairs and muscle my way back into the line I had already waited in to finish the check in process. When we arrived in Split, 25% of the flight was missing their bags, which included a member of the party I was traveling with. It took an extra 30 minutes at the airport to file a missing bag claim, and another 38 hours for the bag to finally arrive. Not a great way to spend the few days we had in Split."

Prós: "Leg room and seat comfort was great for a small plane"

Prós: "the meal and crew"
Contras: "1.5hr delay and no initial explanation other than "indefinite delay""

Prós: "Cindness"

Contras: "The boarding began with delay. The boarding call eas absent or hard to hear anyway. The boarding sign was on two places simultaneously, with vision obscured by the in-building wall pillar. Most passengers were sitting in the waiting area expecting the boarding call to be announced on that obvious gate, while they started boarding on another gate around the corner. And it was not Croatia Airlines staff, but some airport personnel. Before landing, flight attendants let some passenger have luggage on the floor in front of the seat in the exit row, which does nit comply with the safety standards. Likewise, some passengers were already using cellular signal before landing, which is another lack of precaution. It us true that flight attendants cannot see whether each and every passenger obeys safety measures, but they should better pass through the aisle and check it rather than grabbing their own seat so early, eapecially when the flight was only half-booked."

Prós: "Nothing stood out."
Contras: "Being told to stand in a dark corner underneath a yellow “Departure Assistance” sign and not having anyone show up. We left after ten minutes as no “assistance” appeared to be forthcoming. Food was dry. No entertainment."

Prós: "Great"

Prós: "Every thing's was excellent"

Prós: "Nothing"
Contras: "They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th....."

Prós: "Dubrovnik airport staff when they knew my problem"
Contras: "Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”"

Prós: "The price was reasonable"
Contras: "But did not include the baggage charge. We were required to go upstairs and find the AER desk, which was difficult to find. Then stood in line while one person, who was very slow, was responsible for helping 10 people. The process was very slow. If you paid cash the cost was 40 per bag plus 8 for use of a credit card. Don't understand why the baggage fee can't be paid at the check-in counter. Will not fly CRO again."

Prós: "Left on time and arrived early"
Contras: "Did not know checked baggage was not included in price"

Contras: "Too few ticket agents No idea where ticket counter would be 40 euros per checked bag plus 8 euros for using charge card Late boarding Late takeoff"

Prós: "Attention service smiles"

Prós: "A few of us got squeezed due to a late departure. The crew was fantastic to rush us through passport check and get us boarded."

Prós: "Everything ok, crew was nice and friendly."
Contras: "Food was poor."

Contras: "We had to pay for bags and were not warned of it anywhere. Terrible, terrible flight in general."

Prós: "Fast and reliable service"

Prós: "Very professional crew. Loved particular type of snacks served on small, red napkins - those stylish details make a difference!"

Prós: "Crew was pleasant. Nothing special. This seems like a commuter flight."
Contras: "Boarding process is a little chaotic with people crowding from the shuttle to the plane."

Prós: "On time, clean"
Contras: "Limited overhead storage"

Prós: "Food is excellent so is the entertainment"
Contras: "If the person in front of you reclines...your flight will be horrible. You will have about 5 inches from your face to the chair in front of you"

Contras: "Delayed for more than 1 hour without any information"

Prós: "On time and courteous staff. Easy rental car drop off at Zadar. Airport easy to navigate."

Prós: "Very friendly and attentive crew."

Contras: "Plane was very old propeller. Plane was noisy with lots of rattling. I wonder if it was air worthy. Long bus ride from terminal to board plane."

Contras: "The flight was delayed 5 hours causing us to miss our connecting flight in Zagreb which thus caused us to miss our flight home to the United States resulting in the purchase of a new ticket. Also the Croatia Airlines representatives were extremely unhelpful."

Prós: "Nice service"
Contras: "Small plane"

Prós: "The staff was friendly and although the flight was short we were served a tasty snack and a drink. Also, although the plane was small, there was a good amount of leg room."

Prós: "The airport was very clean and new."
Contras: "We didnt know it was closed until 5am. We had a flight at 6:15 so we got there at 4am and had to wait until 5am to check in with a clerk."

Prós: "Beautiful modem airport"

Prós: "Crew was friendly and it was a nice touch to have a simple, but tasty breakfast provided"
Contras: "Minor issues were having to get a bus to the old airport to board the plane. Arrival in London delayed due to ATC - not Croatia's fault"

Prós: "People were nice."
Contras: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight."

Prós: "People were nice."
Contras: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight. Luckily, the second leg I had on Croatian Airlines had no urgency either."

Prós: "Flight attendants are okay"
Contras: "Seat leg room is horribly narrow. The airline is so greedy"

Prós: "Customer service escorted us through customs to ensure that we caught our connection."
Contras: "The first leg of iur flight was delayed."

Contras: "Can go worst I hope"

Contras: "Small space per person"

Contras: "on checkin they put me to wait 15min, because my ticket was "Stand by ticket""

Prós: "Great snack"
Contras: "Were told we could check in two hours before flight but were locked out of seating till boarding time. We stood for 2 hours while 85 seats were locked up."

Prós: "Stewardesses all very helpful and accommodating"
Contras: "When I asked the steward to tell the person in front of me to bring her seat to an upright position for the meal, he suggested I do it my self. Very rude."

Contras: "Late"

Prós: "Free snack and drink. Fast boarding. Cheap prices."
Contras: "The stinky dude I sat next to. But hey you can't win email all..."

Contras: "Boarding on plane was inefficient once Off the bus. Not clear which door to go in. People crossing in aisle -- more hectic than it needs to be."

Contras: "I was happy with my experience"

Prós: "Good landing from the pilot . That's all I can say. Thank God is only short flight !"
Contras: "Got to know flight delayed when we arrived the airport. Seats that booked earlier was taken due to change of flight. The service at the check in counter was super bad . Not helpful at all. We booked meal through the Croatian website as it allowed us to do it but found out the flight is too short to have meal. Service from the crew nothing special from other airlines"

Prós: "Once we got off the ground, things were fine. We were quickly given meal vouchers when the gate agent showed up finally--some time well after our scheduled departure time."
Contras: "Sat at the gate with a small child until well after departure. No news. No gate agent. Finally we were told that there was a delay of two and a half hours."

Contras: "Needed wheelchair assist. Once we were dropped off at the gate to wait for the slight to Split, the person at the gate said that there was no other person who could come, was forced to walk the rest of the way. This was different from all other times we've needed a wheelchair assist where a person came when it was time to go from the boarding area to the vehicle."