Limpeza diária e filtros HEPA a bordo em voos desde Rio de Janeiro Santos Dumont para Portugal
Preço médio ida e volta
Boa oferta ida e volta
Boa oferta só ida
Não há voos diretos para esta rota listados no KAYAK. A duração mais curta com escalas é 18h 55m.
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos para Portugal.
A ferramenta de previsão de preços de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para Portugal mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Portugal com uma companhia aérea e voltar com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para Portugal até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe convêm.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."
Prós: "Klm's consistantly high standards in everything they do."
Prós: "Muslim food"
Contras: "Everything was good"
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Contras: "Fix the damn KIOSKS at Vienna!"
Prós: "General flight journey"
Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Prós: "Service is awesome. Food is great."
Contras: "People with short connection are affected by the 15 to 25 minutes delay."
Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Prós: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"
Prós: "Good comfortable seat with extra leg room. Pleasant crew."
Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Contras: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Prós: "Friendly staff"
Contras: "Leg room"
Contras: "Very slow service at checkin, was not even available when I arrived at the airport"
Prós: "Nice flight ...was comfortable travel ...good food.Thanks"
Contras: "No such things"
Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Contras: "The movie selection did not seem extremely varied."
Prós: "Wifi on Board"
Prós: "Nice to have a wrap for the snack."
Contras: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"
Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"
Prós: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Prós: "The staff was extremely pleasant. Food was good!"
Contras: "Have no complaints"
Contras: "Crowded seating, wake-up for breakfast service two hours before arrival"
Prós: "Helpful and smiling cabin crew."
Contras: "At some point the luggage was lost. here."
Prós: "The cabin crew were pretty good. That's about all that was good."
Contras: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Prós: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contras: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Contras: "old plane, tight and uncomfortable"
Prós: "Great food"
Contras: "Sears we're toooo small"
Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Prós: "Great crew service. Among the best ever."
Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Prós: "Same as above"
Prós: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Contras: "No complaints."
Prós: "Food and drink service"
Contras: "Boarding pass facility"
Prós: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Contras: "Quite bummed the plane didn't have wifi / USB"
Prós: "Crew was excellent"
Contras: "Economy was very tight! Seats were uncomfortable"
Contras: "The flight was delayed at the last minute"
Prós: "Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!"
Contras: "Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake"
Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."
Contras: "Flight arrived about 15 minutes late."
Prós: "it was ok flight, but on time, very important to me"
Contras: "the food... cream cracker and very sweet cake..."
Prós: "Good seat. Nice aircraft Helpful check in."
Contras: "Everithing else"
Contras: "English speaking staff."
Prós: "My fellow passengers."
Contras: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."
Prós: "Comfortable seats. Great crew"
Contras: "Food could be a little better and bathrooms bigger"
Contras: "Snack . Don’t have 0 snack in the plane"
Contras: "Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden"
Contras: "Flying on schedule"
Contras: "The plane was very hot."
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Contras: "more seat space and padding, no charge for soft drinks"
Contras: "More efficient check in. Long wait at gate."
Prós: "Comfortable and friendly crew"
Contras: "Lower price."
Prós: "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."
Prós: "easy enough..."
Prós: "Friendly employees"
Contras: "Seat pitch"
Prós: "Q z bsv"
Contras: "Gate changes were not announced and the crew didn't help passengers get their luggage in place to allow for enough room for the last passengers to board. Many passengers places small items that belong below the seat in the over head. I had to ask passengers myself who's bag is this to get them to put it under the seats in front of them."
Contras: "The pilot arrived 1.5 hours late and my bag was out on another flight, further delaying me. Terrible."
Prós: "Boeing 787 Dreamliner, plane looked brand new. Attendants are friendly. Food is excellent. Best flight experience in many years."
Prós: "Aircraft was superb."
Contras: "Communication arr as y was too busy. Too much going on around me."
Prós: "Very nice service and nice staff"
Prós: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Contras: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."
Prós: "Each of the flights arrived on time"
Contras: "Documentation initially was a bit vague around which legs of the 2 Stop Flight would be handled by American and which would be handled by Latam though that is probably more of the website problems"
Prós: "The crew was super friendly, professional, and attentive. The aircraft was first rate with leg room not found on other flights, excellent selection of entertainment, and pretty food service."
Contras: "Stopping in Lima"
Prós: "The plane crew was fine and the pilot kept is informed"
Contras: "Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes."
Prós: "Lancing was excellent. Good leg room, good leather sits"
Contras: "I thought service was good."
Contras: "Arriving in SCL on an international flight is the pits. Avoid"
Prós: "Timely and leg room ok."
Contras: "I’d rather have the option to buy good food than to get prepaid substandard food. No entertainment system available but these days everybody brings their own tablet anyway. Crew was polite and professional."
Prós: "Crew was welcoming and helpful."
Contras: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."
Prós: "It was not physically uncomfortable."
Contras: "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."
Prós: "The crew was attentive, professional and friendly."
Contras: "Small seats."
Prós: "Mad good"
Contras: "It was swell"
Prós: "Very friendly staff. Specially crew leader Sandra"
Prós: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."
Prós: "Flight schedule, inflight service and food in couch was amazingly the best I had in a long time. The entertainment was delightful. The telephone service for questions, while in Peru, was terrible. My flight reservation number was changed and I needed to talk to someone. I had to call the States help line instead of the local number which had a non working automated answering menu."
Prós: "Was a very good experience, very professionals Exceeded all my expectations A+++"
Prós: "The big windows of the plane and the black tinted glasses are great, the service was great and the food very tasty. The seats are a bit narrower than the other planes but they are comfortable"
Contras: "The seats are a bit narrow"
Prós: "Worst latam lost 4 loggages of my parents John f Kennedy New York to Trujillo - Peru 09-09-16 Flight B6212905- B6212906 Inga Inga Sanchez, Rita Rojas Malqui, victor Contact phone 7035658509"
Contras: "To short connection"
Prós: "My flight was great. The attendants were professional and efficient. My daughter's flight, 3 days later 2/ LATAM was horrible"
Contras: "The attendant was rude to my daughter. She was discriminated against. During the meal pass he gave everyone else a meal and gave my daughter water and said ' You will be fine with that.' At the Lima airport the restaurant refused to serve us. If you are traveling to the Olympics and you are an American I suggest you avoid Lima. The Peruvian airport personnel don't like us and they let you know it."
Contras: "The tv screen was flickering It will be nice to have free wi-fi available while flying"
Prós: "Everything was fine and no problems at all with the flight or service. Good value for money."
Contras: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."
Prós: "Excellent service. Short flight, arriving in time."
Prós: "Crew did well to make the flight as easy and nice as possible. Blankets and pillow were ready when I arrived."
Contras: "Loud. Lots of kids."
Contras: "I have not got one piece of luggage yet. I am in Cali Colombia. Have not received any any notification!!!!!!"
"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."
Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Contras: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Prós: "The crew was great"
Contras: "1-2 +cms leg space"
Contras: "Advertised October Pink products but did not have them for breast cancer support"
Prós: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contras: "For me this part is not applicable"
Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Contras: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Prós: "Crew very professional"
Contras: "Boarding was a little confusing"
Prós: "Late departure, dirty, staff not friendly."
Prós: "Great food and friendly crew."
Contras: "Seatback system was old and not very functional."
Contras: "Couldn’t understand announcements"
Prós: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Prós: "Average crew. Average seat."
Contras: "They could have controlled screening babies better. They just let them scream....."
Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Prós: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Contras: "Old plane."
Contras: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Prós: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Contras: "Nothing to complain about."
Prós: "Food and wine was very good. Music selection was excellent."
Contras: "Not enough leg room."
Prós: "Boarding this large plane went relatively quickly and orderly."
Contras: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Prós: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Prós: "If the flight would have leave in time we would receive our luggage in time"
Contras: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Prós: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Contras: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Prós: "It was a wonderful flight and service . Hospitality and welcoming."
Contras: "Nothing everything was amazing ."
Prós: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Contras: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Prós: "The crew and flight was faultless"
Contras: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Prós: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contras: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Prós: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Contras: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Prós: "This is what happens when you get roped in by a low price."
Contras: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Contras: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Contras: "There were not noodle soup ready this time."
Prós: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contras: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Prós: "Not much."
Contras: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Prós: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Contras: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Prós: "Amazing service, seat and FOOD"
Prós: "Flight arrived safely."
Contras: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Contras: "Food and coffee were cold. Service on AF is getting worse."
Prós: "It was a short flight."
Contras: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Prós: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Contras: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."
Prós: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Prós: "The crew"
Contras: "Not enough room for legs. Small amounts of food. No entertainment."
Prós: "Good service"
Contras: "I was not given my original reserve seat and no reason was given"
Prós: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Contras: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Prós: "Crew was super polite and attentive. New modern equipment."
Contras: "The EROSNOW channel was very heavily cut and censored, I feel like I still need to watch those movies again somewhere to understand what happened."
Prós: "The Capain kept us well nformed"
Contras: "4 hours trip, international, and only food to purchase."
Prós: "The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done"
Contras: "The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place."
Contras: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."
Prós: "The crew was very helpful. Made sure I was comfortable."
Contras: "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."
Contras: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."
Prós: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Contras: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."
Prós: "Seats are comfortable"
Contras: "No complementary water on Baird."
Contras: "The equipment was old and didn't seem to be well maintained. And they did not offer even a glass of water on a 3 and a half hour flight. Even water was on sale!"
Prós: "Comfy. Adjustable headrests. Complimentary food and drink."
Contras: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."
Prós: "I loved the seats that I got for the flight."
Contras: "The food was average."
Prós: "Our airline steward was incredible."
Prós: "Crew was helpful and polite."
Contras: "- The boarding at Heathrow gate B44 was horrendous. This is my third experience at the B gates, all terrible! The long wait to board coupled with the lack of sufficient seats for people needing assistance, topped off by cold air from the AC blasting you right in the face. - The plane at boarding time was an oven! Someone didn't want to or forgot to turn the AC on. It tool at least over an hour to make it comfortable. - The entertainment choices are very limited and the screens don't work well."
Prós: "Crew was friendly"
Contras: "We had a 30 minute delay for technical reasons leaving JFK and then spent 60 minutes taxiing/waiting to takeoff. During the flight the pilot made up about 15minutes but then a Heathrow circled for 20 minutes this caused us to miss our connecting fight what are it worse is that BAnever todos we had issued our flight even though they knew but the time we landed that we could no take it through security in time . It wa very confusing trying to figure out that we had to reschedule and where and how to do it."
Contras: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."
Prós: "it got there"
Contras: "how it got there"
Prós: "Seats were comfortable. Food was good. Having your personal iPad for movies etc. Is a great idea for planes without a personal screen."
Prós: "It was a very short flight, so no discomfort to speak of. Boarding was easy and crew was cheerful."
Contras: "Even on a short flight, I don’t think you should have to pay for water!"
Prós: "Friendly staff. The food was Ok. The flight was on time."
Contras: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Prós: "no entertainment and small seats with a full flight"
Contras: "No WIFI"
Contras: "Flight attendant moved my purse into an overhead bin while I slept They Couldn’t find it for over an hour. Panic. Passport and cash in purse."
Prós: "Boarding, friendly people in London and Hamburg"
Contras: "Flight attendants, plane, food"
Prós: "Cleared Gatwick security fine. Boarding was fine. Departed gate on-time."
Contras: "Got 200 yards from the gate only to park in another stand, the plane shut down and waited an hour for engineers to come fix a ‘communication computer’ error (basically they had to reboot the plane)."
Prós: "We had a horrible experience with BA customer service located somewhere....in the world! Couldn't even communicate in Eng...."
Contras: "Poor, very poor customer service, over the phone. On flight things were ok."
Prós: "Nice legroom in world plus."
Contras: "Wish there was live TV for sports."
Contras: "Sitting near the bathroom. Felt BA should have paid us for the seats"
Contras: "The boarding process could be better"
Contras: "Three hours late."
Prós: "Nice clean new plane. Courteous cabin personnel"
Contras: "Nothing served, not even water or tea, unless you pay for it. No entertainment."
Prós: "When I got off the fight."
Contras: "The boarding process is a mess. The flight crew is in total disarray. My friend beside me on the flight got the food 45 minutes before me. Then the second time they gave food out the last 5 rows didn’t get any bc they did bring enough. Just a total mess."
Prós: "Crew was courteous. Seats were comfortable, but tight. Meal was tasty and the entertainment was great."
Contras: "Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving."
Prós: "Planes were new or well maintained."
Contras: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."
Prós: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"
Prós: "Excellent customer service"
Contras: "Not much leg room in economy"
Prós: "the crew was awesome!"
Contras: "the loading process was terrible, very crowded and slow"
Prós: "Just so comfortable and friendly. I'll fly them again next time!"
Prós: "Great staff, and very helpful."
Contras: "Small seats, and the website wouldn't let me choose an exit row. The seatbelt signs in the back section DID NOT WORK, and got me scolded when I went up for a bathroom trip (no announcement and you couldn't see any other signs from the seat). When we boarded the plane, the rear half or so of the plane was a ridiculous temperature"
Prós: "Excellent service. Condition of the airplane"
Contras: "Boarding process a little chaotic."
Prós: "The inflight entertainment was terrific The crew was friendly"
Contras: "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. My seat didn't have enough leg room for my Feet and a small bag. The breakfast was just a granola bar"
Prós: "Check in, flight was on time"
Contras: "The time it takes for getting from 5 to 3. Almost missed my plane on the trip in."
Prós: "The staff were friendly and boarding/ getting off were a breeze. I loved how much space the aircraft had inside."
Contras: "Our flight was delayed in London 3 hours while we already boarded due to a dent on a door and need of repair. B/c of this missed connecting flight in LA and your airline did not replace us with a new flight or accommodation. Had to pay for own accommodation over night and new flight thru different airline NEXT morning."
Contras: "crew not very friendly ,I had to ask for water 2 or 3 times before it was given to me"
Prós: "Stewards were very friendly"
Contras: "Need more opportunities for drinks, water. Did not board the back of the plane first."
Prós: "The agents and crew were exceptionally friendly and helpful. The boarding was timely, the crew was very friendly. The service was exceptional. The only issue was seating, too cramped. I am 5'11"and weigh 135. I was uncomfortable in my seat. My husband was uncomfortable in his seat. This made a 9 hour flight rough. The crew, food and entertainment were great, but the seating made me think twice about flying to Europe on British Airlines in the future."
Prós: "entertainment was great and the staff was very friendly"
Contras: "The seats go very far back which makes it extremely uncomfortable when the person in front of you has it all the way down the entire flight. Left me no room to put my tray down."
Prós: "The service was wonderful."
Contras: "The seats are too cramped. There is not enough room on such a long flight. Some seats have a box under the seat in front of them, like mine (48K) and therefore no room for my bag or feet."
"The flight crew was very attentive and nice, but the ground crew sadly wasn’t, the overall experience is I WOULD NOT, again NOT TRAVEL with TAP Portugal… We where supposed to board at 11am and started at 11:40 with minimum to non-coordination…"
Contras: "Quality of your business seats leaves questions. I have never managed to find a comfortable rest on TAP business seats. May be good to compare with other major airlines."
Prós: "TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR."
Contras: "CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS....."
Prós: "There is nothing to like about the flight"
Contras: "There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it."
Contras: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"
Prós: "The staff"
Contras: "Providing more drinks and beverages"
Prós: "Crew very friendly"
Contras: "The process for getting ready to board was a little chaotic"
Contras: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"
Prós: "New plane, clean, entertainment system was state of the art."
Contras: "The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent."
Prós: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Contras: "Better flight attendants who know how to help. Never TAP again!!"
Contras: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."
Prós: "Entertainment was fine"
Contras: "On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs"
Contras: "Avoid Lisbon airport and TAP Air Portugal at all costs. A 1 hour connection at the inefficient Lisbon airport resulted in a 9HOUR DELAY. MISERABLE. Air Portugal didn’t allow adequate connection time."
Prós: "Great crew. That’s about it."
Contras: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."
Contras: "They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch."
Prós: "seat comfortable, crew , quietly professional"
Contras: "larger leg room"
Prós: "The flight itself was good."
Contras: "The only thing that I felt was not appropriate was that they made me check in my carry-on at the gate. Apparently, the airline requested 55 passengers to check their carry-on bags...but they just selected the first people who were closest to the gate. I purposely did not check a bag because I had limited time to make a train connection at my final destination, plus I had to go thru customs and I knew that in itself would be time consuming. I explained this to the airline staff, but they did not care. I think they should have first asked for volunteers; and if still needed, then randomly select people to check in the carry-on. Also they only were making people with the “suitcase” carry-on to check them in....anyone with a duffle-looking bag was not even bothered. Luckly, I’m mange to make my train connection, but I was running to do this...not fun at all."
Prós: "I’m taking offFlight was smooth and service was great."
Contras: "Flight was smooth and service was great. Long wait before taking off."
Prós: "The drinks were available."
Contras: "The drinks were expensive."
Contras: "Flight delay"
Contras: "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."
Contras: "Boarding gate too small. Suoer overcrowded"
Contras: "The fact that the airline only gave us a 18Euro voucher good enough for one meal. A thievery."
Prós: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Contras: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."
Prós: "There wasn't anything special to like compares to other good airlines. I would say crews attitudes and foods were alright."
Contras: "Doesn't have a USB cable to charge the phone and there were no perfume or toothbrush for the long journey. Also no apple juice."
Contras: "flight was delayed. ended up missing our flight from newark home."
Prós: "The crew was very nice, we boarded on time and landed a bit early which was nice. We recieved little snack packs that had a sandwich and a granola bar or fruit snacks and a juice."
Contras: "The seats were not very comfortable to sleep on for 6 hours as they didn't recline back too much but that is to be expected in 2nd class seats."
Prós: "The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow."
Contras: "The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad."
Contras: "Never made this flight"
Contras: "Selected to check my hand luggage due to full flight . No reason at all for this at all."
Prós: "Good pilot and flight attendants"
Contras: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"
Contras: "We booked flight several months ago and it included seating assignment, so we choose our seats. Then when we check-in they had changed them to the last row of the plane. We had received a couple of emails asking for us for option to pay for advance seating. Assume they had changed their policy and now were charging. We had a close connection at LHR and being last off, we almost missed connection. Horrible"
Prós: "On time, easy boarding"
Prós: "Very friendly staff and well organized."
Contras: "Seat comfort"
Contras: "Booked my flight in January to ensure good seating for my family. Checked in day before departure and all my seats were changed. Also on my return flight. No notifications. We ended up all the way in the rear of the aircraft. Totally unexceptable"
Contras: "2 hour delay for a 30 minute flight. Really?"
Contras: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."
Contras: "Very poor check in!! We checked two bags when we went to the desk to get our boarding passes.....then when we were boarding the plane, I went through without a problem but my wife was flagged. we were informed that we now had to pay for our checked bags..both of us even though I had already been cleared. 70 dollars was needed...and so with our flight ready to leave we had to just about run 250 meters and then back 250 meters to catch our flight....we are in our 60's!!!!!. If we had to pay we should have been told at check in! and to make matters worse both of our checked bags are carryon size...we only checked them because we thought it would be convenient. Given that it was not our mistake that bag fee should have been waived....very poor customer service to people who have flown TAP many times........"
Prós: "Professional and comfortable"
Prós: "We are still alive."
Contras: "Crew was rude, unhelpful, and the business class seats were essentially coach with the middle seat unoccupied. It was extremely uncomfortable and made worse by the crew being very impatient and not helpful when we had people in our seats, a 3-year-old we were trying to seat, and all of the overhead compartments closed so unclear where to place bags. Boarding began 20 min late and then we had to stand on the boarding ramp for another 20 min while the crew finished "cleaning" the aircraft."
Prós: "Aircraft seem well maintained and crews are very nice."
Contras: "Boarding was a mess this time. The lady directing the boarding did not make clear where each group should stand. So The lady had to send most of us back which upset many. TAP should copy Southwest Airlines except self checkin kiosk are horrid no matter which airline uses it."
Contras: "The online check in open for a flight from the us to the europe must be open 24 before, indeed it has been opened only 16 hours before..."
Contras: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."
Prós: "Crew were friendly, and the food and wine were good."
Contras: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."
Prós: "Lots of flight options."
Contras: "Both outbound and inbound flights late, no real explanation for inbound. Boarding on inbound was chaotic."
Prós: "The food from USA to Portugal wasnt great but coming back was amazing and FREE. As well as drinks (other airlines even 'high end' ones like Lufthansa charge you for water!) and head phones."
Prós: "The entertainment system was standard. The food was ok."
Contras: "At the check in, despite that I have a swiss passport, 5)3 hostess looked solely at my face and assumed I need avisa and asked me three times for my visa. On the flight, blankets are removed 20-30 minutes before landing during which I was freezing. Upon arrival, my new bag i hadnt used as yet was broken and TAP pays nothing and does no kind of exchange for broken bags. Basically- they dont care! During my return flight, despite being checked in adn being at the airport wel ahead of time, the airport clerks gyided me to the wrong desk and I had to wait longer than needed. The check in for baggages had closed by 1 min. They were allowing me to take the flight only if I threw out all my liquids or else were off loading me. They proposed no other solution and wanted to make me pay 450 dollara to put me on the flight the next day. I had an interview the following day and needed to return. I ended buying a new full fare ticket with British airways and got excellent service. I am yet to complain to TAP."
Prós: "I like that there was wine event though this was a 'short flight' - this never happens in the US, so was a nice surprise"
Contras: "There was a 'five minute' delay due too a mechnical issue with the bathroom light. The issue was communicated after about 30min and then took another 30min to sort out. Would appreciate clearrer expectation management - don't tell me it's taking five minutes when you need an hour. This feeds into old stereotypes around timeliness. Also, the seats were pretty small - I am 6"4 and was in a seat that did not recline (in front of emergency exit row)"
Prós: "Ver good flight Nice service on board The plane was very well maintenance"
Contras: "Food is not good It is not tasty"
As companhias aéreas que voam desde Rio de Janeiro Santos Dumont para Portugal implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos desde Rio de Janeiro Santos Dumont para Portugal
Máscaras obrigatórias e fornecidas a bordo em voos desde Rio de Janeiro Santos Dumont para Portugal
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos desde Rio de Janeiro Santos Dumont para Portugal
Teste de anticorpos e triagem de sintomas em voos em voos desde Rio de Janeiro Santos Dumont para Portugal
Sem taxas de alteração. Pesquise voos flexíveis desde Rio de Janeiro Santos Dumont para Portugal