Encontre passagens aéreas baratas de Aeroporto Internacional do Rio de Janeiro-Galeão a Lisboa

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."

Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Contras: "more and more current movie options"

Prós: "Very clean airplane and excellent crew"

Contras: "The food"

Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Contras: "Space"

Contras: "Bad size almost became a problem... bins are very small"

Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Prós: "Flight left on time."

Prós: "Polite and friendly crew. Comfortable seats, new plane."
Contras: "Definitely the food could be better. It was tasteless."

Prós: "free-snack is good"
Contras: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Prós: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Contras: "Not enough closed captioning in the onboard entertainment system."

Contras: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"

Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Prós: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Contras: "The snacks could have been healthier and the bathroom could have been cleaner."

Prós: "Good food, good plain condition, good entertainment"

Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Prós: "I loved my trip the flight was amazing"
Contras: "Everything was wonderful"

Prós: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"

Contras: "No much space in the seats"

Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."

Prós: "There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again."
Contras: "T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E"

Prós: "Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME"
Contras: "I will never use this service again"

Prós: "Azul service was good as usual. Plane was on time arrival. No complaints"

Prós: "SAME"
Contras: "SAME AS ABOVE"

Prós: "Flights were punctual, seats were better than average, and upgrades were available."
Contras: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."

Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"

Prós: "Business accommodations were great and the staff was fantastic"

Contras: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."

Prós: "Awesome customer service and flights were on time!"
Contras: "Nothing to critic."

Prós: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Contras: "United baggage app does not work Personnel did not know baggage rules at Chck in."

Prós: "Nothing!"
Contras: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Prós: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Contras: "All was just PERFECT."

Contras: "The temperature at the cabin was to hot during the whole flight."

Prós: "All on time and excellent treat"

Prós: "The staff was sonfriendly and nice. The snacks on the flight were delicious. We had beautiful views of Ipanema and copacabana as we flew in. We flew around Sugarloaf! It was amazing!"

Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Prós: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Contras: "Free inflight entertainment limited."

Contras: "Food options could be a bit healthier"

Contras: "O scaling do mapa de voo não funciona direito, não informa o tempo restante de voo. O aplicativo disconecta com frequência. A interface de mídia e ruim."

Prós: "Cleaning only"
Contras: "The delay and lack of status"

Contras: "Almost two hpurs delay"

Prós: "Friendly staff at check in"
Contras: "Unscheduled stopover and long 3hr delay."

Prós: "Friendly and professional staff"
Contras: "Flight delayed by 90 minutes"

Prós: "The crew is wonderful and makes you want to come back"
Contras: "A tv would be nice"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Services is good ."
Contras: "Food can be better"

Prós: "Crew good and seat OK but not exceptional for business class"
Contras: "Food was average - main course could have been better. Range of movies ok but not great"

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Contras: "KLM crew exceed our expectations"

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Contras: "Head support for 6 feet plus people on seats would be good"

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."

Prós: "Entertainment options."
Contras: "Service was poor, seat did not recline, and the food was terrible."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Prós: "Light snack and complementary wine"

Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Prós: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contras: "Boarding was chaotic and congested with not much information or order."

Prós: "punctuality of boarding and flight time"
Contras: "attitude of crew in business class: no sense of true hospitality"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contras: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Contras: "We did not get two of baggage at the destination."

Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Prós: "On time"

Prós: "Very friendly service!"

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "Helpful and smiling cabin crew."

Prós: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contras: "Nothing to be honest . All positive."

Prós: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Prós: "Everything. Staff incredible."

Prós: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contras: "Nothing! It was all great!"

Prós: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Contras: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Prós: "."

Contras: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Prós: "Friendliest economy class service I've ever encountered."

Prós: "leg room economy compared to KLM"
Contras: "full flight, no upgrade possible"

Prós: "Special treat for King's Day Friendly crew"
Contras: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Contras: "seats on Jet air flight are very uncomfortable"

Contras: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Prós: "Service of the staff was great"
Contras: "Turbulence, with all our technology we still cannot avoid this?"

Contras: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Prós: "Delays and no proper customer service."

Prós: "Very friendly and helpful crew."

Prós: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Contras: "Excelente atención y servicio"

Prós: "The crew was great"
Contras: "They should be on time but we left 30 minutes later."

Contras: "The flight was delayed 7 hours"

Contras: "There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint"

Contras: "Little late boarding and leaving. No explanation"

Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Prós: "The seat assigned"
Contras: "Not having to pay so much for a carry on luggage"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Prós: "Crew was great!"

Prós: "On time, friendly staff"
Contras: "Bigger seats, better coffee"

Prós: "Nothing"
Contras: "Be on time and if not, communicate and offer remedies. There was NONE."

Prós: "Puntual"

Prós: "It got us there safely."
Contras: "Communication was lacking. there was also no one at the check-in counter."

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Contras: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "Amazing crew, very comfortable seat, delicious food."

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Contras: "In my last connection in Santiago airport I was asked to pickup my luggage and do check-in again and all of this in a 1 hour and 20 minutes connection, when I arrived to the check-in desk at first they said that I was late and needed to be there 2 hours ago, just after argueing they let my pass"

Contras: "It would have been nice to know we had to pay for checked luggage. It showed that we were each allowed 1 piece checked luggage."

Prós: "Service is better . Has improve a lot"

Prós: "El vuelo salió a tiempo"
Contras: "Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto."

Prós: "We made the flight in great time after our connecting flight was delayed."
Contras: "Our bags didn’t make our flight. We are very disappointed."

Prós: "Nothing"
Contras: "It was nasty, disordered. Bad experience"

Prós: "Smooth flight good staff"
Contras: "Very cramped seating"

Prós: "crew, punctuality, comfort"
Contras: "no lounge. $20 coupon toward meal at mediocre airport restaurant does not cut it. very laborious boarding process very long wait for 'priority' baggage entertainment system not functional"

Prós: "the flight was quiet"
Contras: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Contras: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Prós: "The flight was on time"
Contras: "Paid for an extra leg-room seat months before the flight. When I checked in days before, I find they have sold that seat to someone else. The schedule of the flight had changed and for that reason (?!?!) my reserved and paid for seat was not carried over!!"

Contras: "No upgrade offer"

Contras: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Contras: "Due to technical problem in the lavatories we have been told."

Prós: "The crew was attentive, professional and friendly."
Contras: "Small seats."

Prós: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."

Contras: "Boarding process was a mess. Not a smooth process at all."

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Contras: "The flight did not land, it returned to Lima"

Prós: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Contras: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Contras: "Everything. We booked flights a half year in advance yet they forced a couple of us to upgrade to premium in order to get seats. They then separated one of the couples with premium seating without notice so some other couple could sit next to each other. Their website didn't allow us to use an electronic boarding pass. Its cumbersome and uninformative. Some of the attendants are incredibly rude."

Prós: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"

Prós: "Staff was nice but still in an airplane not moving"
Contras: "Waiting and no contact as no cell phone or internet conection to inform hotel you are not going to arrive in time to use their room"

Contras: "To short connection"

Prós: "My flight was great. The attendants were professional and efficient. My daughter's flight, 3 days later 2/ LATAM was horrible"
Contras: "The attendant was rude to my daughter. She was discriminated against. During the meal pass he gave everyone else a meal and gave my daughter water and said ' You will be fine with that.' At the Lima airport the restaurant refused to serve us. If you are traveling to the Olympics and you are an American I suggest you avoid Lima. The Peruvian airport personnel don't like us and they let you know it."

Prós: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Contras: "It was all very good on the flight TO Lima. No problems."

Prós: "Boarding was handled very efficiently"
Contras: "The plane looked very dated. But otherwise it was a pleasant experience"

Prós: "Great flight, smooth, good snacks"
Contras: "Wish we didn't have to use a bus to deplane"

Prós: "Attention to passenger"
Contras: "Boarding was crowded and slow"

Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Prós: "I"

Prós: "rien"
Contras: "tout est à revoir !"

Prós: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Contras: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Prós: "Crew memebers"
Contras: "Nothing"

Contras: "We had a short delay"

Contras: "The craft is a bit old. Harsh landing."

Contras: "No entertainment facilities"

Prós: "Food and drinks very good"
Contras: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Contras: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Contras: "Not to be late ,and not to loose my luggege"

Prós: "Flight was in time"

Prós: "Crew was very nice and the food was excellent."

Contras: "wine selection divider between seats"

Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Contras: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Contras: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Prós: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Contras: "Business class seats weren’t comfortable and too narrow no entertainment."

Prós: "Food has improved a lot on business class. Meals are more creative."
Contras: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "It was a wonderful flight and service . Hospitality and welcoming."
Contras: "Nothing everything was amazing ."

Prós: "Average"
Contras: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Prós: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Contras: "The room between seats is unbearable."

Prós: "All was good we didn’t feel the time 9 hours passed easily"
Contras: "Nothing special"

Prós: "What’s not to like!"

Prós: "The inflight service"
Contras: "The 3 hours delay"

Prós: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Contras: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Prós: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Contras: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Prós: "Friendly staff"
Contras: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Prós: "Short & easy flight"
Contras: "All ok"

Contras: "only there were del;ay at JFK"

Prós: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contras: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Prós: "Friendly onboard staff"
Contras: "Treated like cattle while boarding unless your preferred member. Average food quality."

Prós: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contras: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Prós: "No delays, service with a smile"
Contras: "Nothing to report."

Prós: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Contras: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Prós: "Not much"
Contras: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Prós: "Lovely crew, clean toilets"
Contras: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Prós: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Prós: "Free drinks and snack!"
Contras: "Nothing"

Contras: "Small leg space"

Contras: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Prós: "Space"
Contras: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Prós: "Croissants instead of pretzels was a nice change of snack"
Contras: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Prós: "Nothing"
Contras: "Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible"

Prós: "Yes it was a smooth comfortable flight"
Contras: "Everything was fine"

Contras: "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"

Prós: "Clean plan that was only slightly delayed"
Contras: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"

Contras: "The seating is appealing. Impossible to sleep. I will be “ saddle sore “ for days. Please look at the padding and upgrade"

Contras: "No entertainment on a 5 hour flight and uncomfortable seats."

Prós: "Entertainment was good."
Contras: "The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight."

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Prós: "BA has really comfortable arrangements and seats."
Contras: "Boarding at Gatwick was a bit slow and disorganized."

Contras: "Better business class seats"

Prós: "Polite and helpful crew members."
Contras: "N/A"

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Decent snaks. It gets you there."
Contras: "It’s your basic flight from A to B. Nothing fancy."

Contras: "Was not offered a drink whole others around me were. Don't know why."

Prós: "Our airline steward was incredible."

Contras: "Delays delays and delays"

Prós: "Nothing"
Contras: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."

Prós: "Friendly, attentive and knowledgeable staff. Good light supper."

Contras: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Contras: "Super tight seating on the plane. Terrible customer service at checkin in Lanzarote. there was a weather issue the day prior and hundreds of travelers were stranded. The baggage belt was backed up and therefore the staff couldn’t check in more travelers. This, we learned, not from the staff, but from walking around and noting the stacks of luggage etc Far better would have been for them to inform the 200 or so people that were waiting in line for 1 hour. You must pay for anything on the flight. A small bag of peanuts or such would be nice."

Prós: "The second plane did not break."
Contras: "The first plane broke. We had to reboard. By the time we left i should have already landed."

Prós: "Air hostesses were good"
Contras: "Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again."

Prós: "Safe, comfort, reliable"
Contras: "Food was NOT good at all. Go with theBeef & Potatoes"

Prós: "They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front."
Contras: "Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them."

Prós: "Great staff, ultra professional"

Prós: "I like the friendliness of the crew. They were always pleasant and accommodating. The hot meals were good."
Contras: "I didn't like the cramped spaces, especially when the person in front of me would put their seat back. It was hard to get in and out if you needed to use the restrooms and to eat with your food on the tray table ."

Prós: "The flight was pretty standard in most ways, nothing too great/too bad."
Contras: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "They need to improve confort and food choices! Overall: very good!"

Prós: "The staff"
Contras: "The food, the seats were old and cramped and i could feel every movement from the ppl behind and actually got shouted at by the man in front of me because i put my water bottle in the pouch in my seat. He thought i was punching the seat. inflight entertainment was brutal, limited selection of movies and bad ones at that. The screen was old and pixelated..... Food was bland and not edible. It was a red eye and we were not given eye masks, toothbrushes or ear buds. Horrble experience ill never fly BA again"

Prós: "Relatively confortable seating"
Contras: "Incompetent ground staff, inadequate handling of Reservation by BA"

Contras: "very little food! chairs r too tight and tv screens r rediculously small... no usb adaptors to charge ur phone, no toilette seat covers!"

Prós: "There seemed to be more leg room then other international flights. They fed us 2 meals and a snack and kept bringing around juice and water."

Prós: "quick luggage delivery in Lisbon"

Prós: "Mostly everything was ok."
Contras: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Contras: "The boarding gate was not posted until 25 min before plane was scheduled to depart, the departure was 20 min late, Customs at Lisbon took 1.5 hours for a simple stamp on my American passport. The aircraft was packed full, not even water was offered without charge, the service even at that was barely fast enough to make one pass of the passengers before landing, the aisles were continually blocked with service carts selling so how are you supposed to make a bathroom break?"

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Contras: "I require wheelchair assistance .. There was only one person servicing the entire group of people To bring us to the connecting flight as a result it took us way longer to get to our connecting flight and we all ended up missing it. I had to spend over 12 hours in London .. Which was very uncomfortable and tiring for me considering my poor health, the previous 8 HR flight from Boston-London and the upcoming 9 hour london-Mumbai."

Prós: "Basic flight, no food/drinks. direct flight. no personal tv."
Contras: "they lost my bag, everything was in there. Had a direct 3 hour flight from london to lisbon, so checked in my luggage with everything in there."

Prós: "Very incredible from check in, flight and service! Well done"

Contras: "My connecting flight was late, and I missed this flight."

Prós: "The flight was great."
Contras: "On arrival in Venice, all flights were directed to customs check and there were 600 people in Que waiting when there were 2 (yes two) customs agents. It took over an hour (not kidding) to get through customs, and our driver who was waiting for us was just about to leave thinking we had missed our flight. We had no phone or way to get ahold of anyone. Praise God he waited over an hour for us to arrive. Our flight was not posted on the baggage carousel so we were running around trying to find our bags. We found them accidently. They had probably taken our flight off of there since it took so long to go through customs. I asked a customer service rep and she rudly replied to look at the sign...NO HELP! I like your Airline and the service you have on board, however, the Airports in Heathrow and Venice were horrible. The Airports need to work in conjunction better with the Airlines to make these transitions better."

Prós: "Aircraft was fairly clean. Departure and arrival was close to on time."
Contras: "The boarding process is a joke. It's a free for all after "premier" customers have been boarded. How about an orderly boarding process starting from the back of the aircraft. The food is atrocious."

Prós: "The flight attendants were courteous and friendly. Boarding was easy."
Contras: "The designer of the business class seats used by British Aiways is surely an acrobat who flies no longer that's two hours. And those at British Aiways who bought into this design probably don't fly at all. Passengers who are sitting in a window seat must literally walk over the passenger in the aisle seat in order to get to the aisle. Flight attendants must serve the passengers on window seats right over those sitting in the aisles. The seats are narrow, and if you're sitting in the aisle, you don't even have a space to put your bottle of water or reading glasses. I can go on and on. This is my last flight on British if I can manage."

Contras: "My original arrival in Houston was to be at 6PM, I landed at 2:30 AM, that about sums it all."