Encontre passagens aéreas baratas de Pernambuco a Toronto

Prós: "new plane good flight"
Contras: "seat space"

Contras: "Conforto"

Prós: "All of it"
Contras: "Nothing Best flight"

Contras: "O espaço entre as poltronas"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "Crew was excellent, seats are never excellent"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Prós: "Korean air is a step above the rest. Best airline in the business"
Contras: "No WiFi on the flight, but there is so much media offered you really forget"

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "The flight landed early. Check-in staff were great."
Contras: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."

Prós: "There was an available seat next to me"
Contras: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"

Prós: "The crew was amazing. Kat and the other stewards were very friendly."
Contras: "Maybe the option for free upgrade to first class if flight is not full??"

Contras: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "Crew was amazing."

Contras: "No in flight entertainment behind the seat"

Prós: "Embarque no horario"
Contras: "Comodidade"

Contras: "Good"

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Prós: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Contras: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Contras: "Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Prós: "Good snacks"
Contras: "Nothing"

Prós: "Extra leg room was great"
Contras: "Entertainment system was flickering"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Contras: "Crew attaitude is not really pleasant with passengers"

Prós: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Contras: "No complaints"

Prós: "Tripulaçao de cabine jovem e atenciosa."

Prós: "I arrived safely."
Contras: "Space on board was horrible. Diffenately not enough room and I'm an average guys."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Prós: "Crew were helpful and pleasant"
Contras: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Prós: "Staff"

Contras: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Prós: "On time, great service, a lot of legroom."
Contras: "Nothing."

Prós: "Cannot. Figure out how to use the wifi."

Contras: "Assentos tão estreitos que passageiros ficam ombro a ombro e pernas pressionadas pela poltrona da frente."

Prós: "Tripulação simpática"

Contras: "Tela do meu assento estava com problemas"

Prós: "Crew and i ohhh ver all copa experience."
Contras: "Nothing. I am now a loyal Copa flier. Any of my trips to Latin America I will consider flying with Copa"

Prós: "Embarque"
Contras: "A tripulação poderia falar portugues."

Prós: "Entertainment on board was good"
Contras: "One member of the crew wasn’t polite, his tone sounded rude/mad"

Contras: "The airline forced my wife to check her carry on AND THEN LOST IT."

Contras: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"

Prós: "Flight went well. Glad it was on time. Almost missed it due to other flight not being able to land initially"
Contras: "Screen malfunctioned and kept asking for language during movie"

Prós: "Da comida"
Contras: "As poltronas, depois de 6h de vôo, pareciam feitas e pedra."

Prós: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Contras: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."

Prós: "Nothing"
Contras: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"

Prós: "Everything was great"

Prós: "Flights were all on time."
Contras: "Old planes with no wi-fi or personalized entertainement"

Contras: "As cadeiras são muito apertadas."

Contras: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."

Prós: "atendimento rápido. avião moderno, confortável e com bom espaço para as pernas, mesmo com meus 1,87m. e teve serviço de refeição, com jantar e lanche, diferentemente do vôo de ida que não teve jantar..."

Prós: "Tripulação"

Contras: "copa app doesn’t let you checkin without error- had to go to the website... fail also when you get the boarding pass added to digital wallet- copa gate has no reader so u had to manually get a paper ticket and the lady was god awful slow so by that time you were in the back of line boarding"

Contras: "This way the worst travel experience I have ever had. Arrival/departure with Kopa was the make unorganized thing I have ever witnessed in all of my travels. I literally felt like a prisoner during the boarding process while getting absolutely no communication from staff."

Prós: "A tripulação foi de uma atenção super especial"
Contras: "Nada"

Contras: "My lay over was too long. I originally booked with a shorter lay over and it was changed 3 weeks ago by Copa"

Prós: "apesar de ser um voo de 75 minutos, serviram lanche com bebida. tripulação muito simpatica. que diferença da tripulação internacional..."
Contras: "o atendimento em terra é muito ruim. depois que vc desembarca do voo internacional para fazer a conexão não tem ninguem para auxiliar os passageiros para onde, qual será o portao de embarque. o passageiro que se dane numa peregrinação... muito cansativo em um aeroporto grande como o de Tocumen."

Prós: "Getting off"
Contras: "The crew should be bilingual, not leaving an hour late and avoiding being the 6th plane to take off"

Prós: "Excellent airline. Best to connect the America's."

Contras: "Como sempre, a tripulação da copa do voo panama/Guarulhos parece que está com salário atrasado! Sempre indispostos e sem educação!"

Contras: "Malas extraviadas e não encontrei ninguém para me ajudar!"

Prós: "Flight was delayed because "they did not have a plane"....this does no make sense.... The food is always very poor ....my tray was almost half empty with the food....however the small portion of meat (just a snack) was tasty."

Prós: "Everythng"
Contras: "Nothing"

Prós: "Atencion camisa y eficiente con confort y simpatía"

Contras: "Apesar de ser a capital do país, a Copa continua disponibilizando aviões em BSB sem entretenimento individual."

Prós: "A tripulação bem educada"
Contras: "Não tem um entretenimento p crianças . Sem espaço . N tem opção de comida ."

Prós: "O atendimento da tripulação"
Contras: "As cadeiras pouco reclinável , pouco espaço . E a comida também n gostei poucas opções"

Prós: "Tve food os good"
Contras: "The fly EXCELENT"

Prós: "Like the service of food"

Prós: "Atención muy buena y cómodo el avión"

Prós: "I loved the fact that you let people fly with pets in the cabin, it's such a leap forward for us animal lovers! Even if it was not my pet I really appreciete that you enable people to travel with their pets =)"
Contras: "The food has few to none vegetarian/vegan options. These days more and more people are trying to eat in a less cruel and healthier way. It would be great if you could keep up with that trend =) Otherwise it would really make me (and a lot of other people) happy if the disposable items such as cutlery and packaging were optional, so to reduce the plastic waste. All in all you offer a great service =)"

Prós: "The cost of the ticket."
Contras: "The crew were not friendly. The food seems dog food. They don’t want to speak English."

Prós: "Tv"
Contras: "O resto e mais do mesmo"

Prós: "Sair do avião"
Contras: "Calor no aviao, comida MUITO ruim, poltrona dura e pequena, sem acesso usb nem nada"

Prós: "I have no complain about nothing . The food was good better than nothing . The crew are very polite very Alert with the passenger. The was excellent very pleasant."
Contras: "The Airplane is narrow a little uncomfortable when you need to get up and you have to pass by between passenger."

Prós: "Voo super tranquilo"
Contras: "Comida ruim e filmes ruins, sem tela individual"

Prós: "Voo tranquilo"
Contras: "Da comida"

Prós: "The crew was very nice. The food was very good"
Contras: "Seats are SO uncomfortable! Business class seats recline only a little bit and are hard as rocks. They should not sell those seats as business class."

Contras: "Limpeza."

Contras: "Da necessidade de colocar spray perfumado no teto para esconder o cheio de suor da viagem anterior. Quem tem alergia sofre muito. Falta de reclinado das cadeiras."

Prós: "Pontualidade"
Contras: "Comida, embarque no aeroporto do Panamá sem conforto nenhum. Ficamos em pé esgotando a hora do voo."

Prós: "Take off on time"

Prós: "O serviço e tripulação, apesar de sisudos, são eficientes."
Contras: "Avião velho, 7 horas sem entretenimento individual, mesmo na CLASSE EXECUTIVA, reclinação da poltrona é mínima, espaço apertado, sem apoio para os pés. Voo parece interminável!!!!!"

Prós: "Took off on time"

Contras: "Passei frio. Faltou cobertor e travesseiro."

Prós: "Sistema de entretenimento"
Contras: "Devido ao atraso por pane no vôo anterior, perdemos a conexão original e tivemos que aguardar por 7 horas o próximo vôo. Mesmo depois disso nos colocaram na penúltima fileira da aeronave...e por isso fomos os últimos a desembarcar e fomos para o fim da fila de imigração. Para quem ficou tanto tempo aguardando no aeroporto, merecíamos uma respeito maior."

Prós: "Do sistema de entretenimento"
Contras: "A pane na aeronave na partida em Guarulhos acarretou em um atraso de 3 horas, me fazendo perder a conexão na Cidade do Panamá. A tripulação me disse que tomariam todas as providências e que eu não precisava me preocupar...a providência foi nos colocar em um vôo 7 horas mais tarde!!! Não bastasse isso, o voucher para alimentação de U$ 30 foi insuficiente, dava apenas para um sanduíche pronto e um refrigerante...para piorar nos colocaram na penúltima fila da aeronave, nos atrasando mais ainda, pois fomos os últimos a sair da aeronave e entrar na fila da imigração...no fim...dezenove horas de viajem...um absurdo, que nos fez desperdiçar o nosso primeiro dia de férias."

Prós: "Educados e atenciosos."
Contras: "Foi td bom."

Prós: "Tripulação bastante solícita, do entretenimento e boas luzes de leitura."
Contras: "Assentos muito próximos um ao outro, desconfortável pra gnt cm 1.80m."

Prós: "O cumprimento dos horários."
Contras: "Melhor distribuição de assentos durante a pandemia."

Prós: "Tripulação"
Contras: "Tudo"

Contras: "Alimentação Nem água serviram"

Prós: "A Tripulação atenciosa"
Contras: "Comida"

Prós: "Assento desconfortavel"
Contras: "Assentos mais confortaveis"

Contras: "Two suitcases were lost"

Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Prós: "tripulação"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Tripulação tranquila."
Contras: "O lanche."

Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."

Prós: "Rapidez"
Contras: "O Wi-Fi não estava funcionando"

Prós: "Didn’t have to pay for our carry on bags where we did have to pay ridiculous 38$ us for one of our carry on because it was slightly too big"
Contras: "Scolded by check in agent for being late, when there was well enough time to make it if plane was on time. It was actually 30 min late, so it was totally unnecessary. Forced to check our bags but they did make the transfer and picked up fast at Cusco."

Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Contras: "suitcase came in torn, cut and did not want to compesate"

Contras: "The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination."

Prós: "Other legs of flight were worse."

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"

Prós: "Fast check in, friendly staff, left earlier"
Contras: "Chairs (knees in back)"

Prós: "O embarque foi rápido e a decolagem aconteceu no horário."
Contras: "Espaço entre os acentos. Não poder escolher o acento durante o check-in, é ruim."

Prós: "Nothing"
Contras: "Be on time and if not, communicate and offer remedies. There was NONE."

Prós: "Nada"
Contras: "Espaço das poltronas horrível. Comprei espaço maior e continuou apertado"

Prós: "Yes"

Contras: "Nothing. All excelent"

Contras: "TV at each seat"

Prós: "Vôo bem tranquilo"

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Contras: "The plane was very hot."

Prós: "Voo no horário e sem alteração de portão em cima da hora."
Contras: "Empresa serve apenas água. Qualquer outra coisa, tem custo adicional. As luzes internas do avião estavam com falhas, piscando intermitentemente, me causando um certo temor."

Contras: "Poltronas desconfortáveis. Comidas caras."

Contras: "Nenhuma comida ou serviço de bordo, apenas água."

Prós: "Tripulação atenciosa."
Contras: "Avião apertado. Mínimo espaço entre os assentos. Apenas água servida. Quiser café ou algum snack, tem que ser pago. Paguei, misto ressecado e bolo engordurado."

Prós: "The leg place and reclining chair"

Contras: "Pane no motor da asa esquerda logo após a decolagem, necessitando fazer um pouso de emergência em Guarulhos. Após isso ficamos 2h aguardando outra aeronave."

Prós: "Aeronave, velha e mal conservadas, desconfortável e muito barulhenta."
Contras: "Embarque na pista, em um dia de quase 40 graus, sem cabimento."

Prós: "The flight crew were okay. They only offer water for free, if you want food, you need to look at the pricing in the catalog. a cup of coffee for example would cost you 3000 pesos which is free if you take Copa or Avianca airlines. The seats were not comfortable either, just the same as others."
Contras: "At least offer something to eat and drink on flight."

Prós: "Nothing"
Contras: "All the flight"

Prós: "O capuchino de chocolate"
Contras: "Não atrasar tanto. Atrasou muito na saída de porto"

Contras: "The check in line had a three hour wait....it was a mad house. Then they told me the flight was boarding at 5:30 for a 6:33 departure, so I got stressed out to get to the gate. We did not board until 6:45 and left at 7:30????"

Prós: "Nada"
Contras: "O voo atrasou fazendo com chegássemos ao destino final com 12 horas de atraso e perdendo o velório e enterro de um familiar, pois esse era o objetivo da viagem"

Prós: "Pontualidade"
Contras: "Só servem água durante o vôo. Qualquer tipo de lanchinho ou bebida, é cobrada à parte e extremamente caro!!! Avião sem nenhum tipo de entretenimento. Muito ruim!"

Prós: "Voo operado pela British Airways"
Contras: "Pequeno atraso na hora de despachar as malas, mesmo em Priority, pois não havia ninguém no balcão. Como eles consideram “voo interno” não há entretenimento a bordo."

Prós: "easy enough..."

Prós: "Embarque foi muito eficiente e rapido"
Contras: "A aeronave entrou em manutenção minutos antes da decolagem provocando um atraso de 45 min. Adicionalmente o descanço da minha poltrona estava quebrado."

Prós: "Pontualidade no embarque."
Contras: "Alimentação no voo"

Contras: "the wifi is awful"

Prós: "Flying portion was fine."
Contras: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Prós: "Nada"
Contras: "Assento com defeito. Não reclinava nada. Voo atrasado. Confuso por causa do clima. Chegada além de atrasada, demora enorme no desembarque."

Contras: "Flight attendants were NOT personal at all. Did not say hello or even greet passengers. Totally acted like they did not want to be there. Made me feel like we were nothing but a bother to even.be there. Hate all the interruptions advertising the credit card. Very annoying!"

Prós: "Pilot did great job, superb smooth landing."
Contras: "The two male flight attendants could have been a bit more friendly."

Contras: "Estive em Dallas em conexão para montreal e não consegui voar. A cia não deu assistência e tive um b prejuízo de mais de 10mil reais"

Contras: "One of the best flight attendant service I’ve observed in my 30+ years of flying."

Prós: "comfortable plane."
Contras: "Kay&k was awful. Never use them again."

Prós: "Prior to boarding, we had help with our seating. My wife gets anxiety and our son is three, so I felt like I needed to be there for them both. A crew member ensured we sat together."
Contras: "Everything else."

Prós: "Honestly, nothing!!"
Contras: "Everything. This airline has disappointed me for the last time."

Prós: "It was average."

Contras: "4 hour delay is unacceptable"

Contras: "Seats are too close"

Prós: "Crew was nice and made sure we were all comfortable before taken off :)"
Contras: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Contras: "A recepção no aeroporto extremamente inflexível"

Contras: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Prós: "Help with check-in"
Contras: "More friendly staff on airplane"

Prós: "O assento e um pouco apertado !"
Contras: "Conforto nos assentos !"

Prós: "Entertainment available excellent"
Contras: "Seating space seems to narrow"

Contras: "Educação da aeromoça, má vontade . Cara sempre feia e até discutiu com uma moça que estava com 2 crianças"

Prós: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Contras: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Prós: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Contras: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Contras: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

Contras: "Conforto, espaço muito pequeno"

Prós: "Aeronave pequena porém é um voo rápido."
Contras: "Nada a declarar"

Prós: "Gostei do espaço entre os bancos, a tripulação foi atenciosa e tivemos um vôo tranquilo."
Contras: "Informação quanto ao embarque e tempo para isso não foi muito boa e a distância entre o check-in e o portão de embarque era bem distante."

Prós: "Service for wheelchair was excellent with staff at checking counters"

Prós: "We were early but couldn't get to the gate!"
Contras: "Same as above"

Prós: "The flight attendant"
Contras: "Service was poor."

Contras: "Tripulação barulhenta conversando e gritando em voo noturno . Não existia fones disponíveis"

Prós: "Price, entertainment, direct flight"
Contras: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

Prós: "Pontual e hospitalidade no check in"
Contras: "Comida ruim no jantar, cafe da manha nao tinha nenhum tipo de proteina, somente croissant, fruta, suco e cafe. Comparando com a Air France, qualidade da comida foi bem inferior"

Prós: "Prompt on time service."
Contras: "N/A"

Prós: "Atendimento e atenção muito bom, principalmente os funcionários do aeroporto."
Contras: "A opção de comida vegetariana/vegana, o bife de soja e o arroz integral não tinham muito tempero."

Prós: "Crew was wonderful"
Contras: "Not getting service even SW served on 45 min flight"

Contras: "A menina que sentou ao meu lado estava com cigarro eletrônico e deu umas tragadas durante o vôo. Tinha apenas um comissário de bordo que não viu a fumaça que ela fazia. :("

Contras: "Houve, segundo informações, problema mecânico da aeronave que motivou a permanência de todos dentro da aeronave do horário do embarque (antes das 20 até próximo a meia noite. No dia seguinte o mesmo vôo previsto para 15:30 acabou saindo na madrugada do outro dia."

Prós: "Seats which we selected where great"
Contras: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Contras: "They changed my flight schedule that made me have to arrange my travel plan"

Prós: "Nothing"
Contras: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Prós: "Janela do avião com gradiente de abertura"
Contras: "Demora no raio x no terminal 4 em LAX"

Prós: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Contras: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

Prós: "Pontualidade."
Contras: "Não tem entretimento individual a bordo e nem comida. Só biscoitos secos."

Contras: "As opções de menu não eram tão boas quanto o voo Aa950 ( Sao Paulo - New York) O aviao era um 767, que não possuia entretenimento indicidual. Alguns passageiros não respeitaram os demais, conversando auto ou utilizando a lanterna do celular. Os comissários não eram simpaticos"

Prós: "Tripulação muito fofa. Conforto ok. Entretenimento muito bom."
Contras: "Comida sempre nada demais - poderiam melhorar muito. Problema no check-in - cheguei com uma mala de 27 kg e disseram que agora para o Brasil é 23 kg. Mencionei que sabia lógico disso, mas que tinha lido na noite anterior minha reserva da American e dizia que era de 32 kg. Eu disse que teria que seguir o que estava falando e eles nem quiseram ler o email que a própria American me enviou. No final a passagem tinha sido emitida em novembro e podia ser uma de 32 kg."

Prós: "Realmente pontualidade foi o ponto chave para o sucesso do voo"
Contras: "Classe econômica é muito apertada, a meseniha de comida fica encostada no seu colo, qualquer movimento pode derrubar o alimento"

Prós: "Nada, mesmo pagando o que se paga em outras companhias para ir de Exec, a exec da American nada mais é do q uma econômica com mais espaço."
Contras: "Tudo!"

Prós: "Classe executiva oferecida espontaneamente pela AA"

Prós: "British Airways got us on another flight to Dublin through Heathrow."
Contras: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Prós: "Crew were extremely professional"
Contras: "The seats were less comfortable for me"

Contras: "First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone."

Prós: "Pontualidade"
Contras: "Alimentação"

Prós: "Pontualidade"
Contras: "Mais opções de entretenimento"

Contras: "O vôo começa no horário e o serviço em GRU é normal. O serviço de bordo é um serviço internacional com um jantar com duas opções de pratos quentes, e as refeições especiais (diabetc and without glúten) são honestas e preparadas no catering GRU, tanto na ida qto na volta, comida conhecida e de boa qualidade. O vinho oferecido é de boa qualidade. O ponto fraco do vôo, refletindo diretamente no nome Ethiopian Airlines, foi a higiene na galley traseira, no vôo da volta, ET 507 - 04/01 falta de higiene da tripulação, garrafas términicas ao chão, talheres de plásticos sendo colocados no chão, em uma área imunda próximo as banheiros. Lastimável."

Contras: "Tudo estava bom até a chegada, pousamos mas estamos parados dentro do avião já quase 1 hora sem desembarque."

Contras: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."

Contras: "Plane was very very old"

Prós: "Large space"
Contras: "Bording"

Prós: "The landing was smooth and so was the whole flight! Loved it"
Contras: "Food. I ended up throwing up shortly after eating"

Prós: "A tripulação muito atenciosa"

Prós: "Cabin crew was great at customer service. Very helpful."
Contras: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."

Prós: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"

Prós: "crammed seats, meh food first experience with ethiopian, wasn't great"

Prós: "Comfortable seat and fairly friendly crew"
Contras: "Better reception and understanding at the airport. The staffs are not considerate."

Prós: "Crew was good."
Contras: "Food"

Prós: "Nothing"
Contras: "The lights in my area could not be turned off. So it was a over night flight with lights all the time. Impossible to sleep. Crew did not even said sorry. Just “it is not working.” Did not explain as well."

Prós: "so good and comfortable"
Contras: "the plane was old though."

Prós: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Contras: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"

Prós: "Same as above."
Contras: "Staff needs to be briefed on what an insulin pump is."

Prós: "the flight"
Contras: "extra charge , unable to book meal"

Prós: "I like the Direct route"
Contras: "Long wait time at checkin Only certain employees accepted money for extra baggage fees Long time boarding Most staff were friendly An employee on board with short hair was not nice and her hair wasn’t professional Paid $160 for the extra bag, but it was lost It is still lost!"

Prós: "Infaestrutura, excelente atendimento e excesso de pontualidade"
Contras: "Nada a declarar"

Prós: "Nada a declarar."
Contras: "Excesso de atraso, falta de comunicação com a tripulação, logistica inexistente, infraestrutura a desejar da aeronave, refeição ruim. Tive que passar 1 noite na Etiopia por culpa da compania. Foi um transtorno. O staff é despreparado e nos atendeu com descaso. Não indico a cia para ninguém. Eles não são capazes de honrar compromisso com os horários que eles estipulam e isso cria uma desordem generalizada pq mais de 40% perde a conexão e eles são obrigados a realocar os passageiros em hoteis (o q tb se torna prejuízo pra eles mesmos). Uma cia como a Ethiopian deveria ter um sistema de logistica e principalmente um aeroporto adequados. Decepção total."

Prós: "Conforto, pontualidade e o profissionalismo da tripulação"
Contras: "Refeições/cardápio repetitivo"

Contras: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"

Contras: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"

Prós: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Contras: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."

Prós: "Flight attendants were helpful and attentive."
Contras: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."

Contras: "flight smelled like pee"

Prós: "Price"
Contras: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."

Prós: "crew"
Contras: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Prós: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Contras: "Everything."

Prós: "Loved the service!"

Prós: "Great cabin crew and food"
Contras: "Very old aircraft with broken seats"

Prós: "After a bit of confusion in ADD airport, we reached the terminal where my connecting flight was leaving from. Terminal 1 of ADD airport should be avoided at all costs! Boarding and the flight crew did a admirable and top job and made the difference for me."
Contras: "Terminal 1 Disgusting. Rundown, embarrassing, chaos everywhere and no real sense of security. No police or security presence. You could just walk right into a gate! I was shocked to see this especially being from NYC. If you can avoid Terminal 1 do so. The seats were DISGUSTING! Dirty, warped fabric seating was dirty and caked on. Smelled and many seats were visually broken. I'm glad I brought with me some Clorox wipes to wipe my area down with. You get what you pay for but wow! I would not spend my money on this airline again."

Prós: "Sleeping most of the way"

Contras: "Delayed without explanation or heads up"

Prós: "evry thing"
Contras: "no thing"

Prós: "Nothing"
Contras: "Everything. I have written to customerrelations@ethiopianairlines.com"

Prós: "Very helpful, attentive and kind cabin staff."
Contras: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse). Seat ahead reclines almost too much into personal space in the new 787 aircraft. The LCD displays don't pivot so it's virtually impossible to view the entertainment when the occupant of the seat in front fully reclines ( a somewhat irritating issue on a long flight )"

Prós: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Contras: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"

Prós: "Nothing"
Contras: "They lost my luggage and I had to call them every day to locate it. It took a whole week for me to have my luggage back while it was sitting in the Philadelphia Airport for 4 days waiting to be delivered to my house. On top of that no one seems to know the whereabouts of my luggage. Bad customer service. Be aware when flying with Lufthansa."

Prós: "The take was very smooth."
Contras: "The seats did not recline & I had a back problem"

Prós: "Like a third world flight, I could not purchase a wifi. Service is excellent."

Prós: "Every thing include the crew members ."

Contras: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."

Prós: "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Contras: "See above."

Prós: "hospitality food beverages"
Contras: "duty free sales were very limited"

Prós: "Boarding and the programmatically were fine."
Contras: "It was a middle of the night flight and everyone was sleeping. The lights seem to come on every hour."