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Contras: "Food options were very similar. And the pre-made meals are hit or miss"

Prós: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."

Prós: "The crew was really nice and very attentive."

Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."

Contras: "Cleaning of bathrooms"

Prós: "Perfect"
Contras: "Perfect"

Prós: "crew was very sweet"
Contras: "food and wine options were terrible"

Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"

Prós: "Crew was amazing and food was Delicious as compare to other airlines."
Contras: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."

Prós: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Contras: "stock the fridge"

Prós: "Flight was on time, touch down smooth"
Contras: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Prós: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Contras: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."

Prós: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"

Prós: "Efficient, and courteous,seats too were comfy, neat amd clean"

Prós: "Flight was fine"
Contras: "Did not serve vegetarian food even after repeated requests"

Prós: "Service and entertainment."
Contras: "Food."

Prós: "All good"

Prós: "Servico espetacular"

Prós: "Nice airplane, great crew."
Contras: "Beef stroganoff was terrible"

Prós: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Contras: "Nothing"

Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."

Prós: "Hotel to freshen up was great idea"
Contras: "Visa took forever. Ended having only 2 hours at the hotel"

Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"

Contras: "Lack of crowd control at the gate during boarding. Ihad to"

Prós: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Contras: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Contras: "Well I had 13 hours of layover. I was extremely tired and sleepy."

Contras: "Screaming children; not the airliners fault"

Contras: "Flight was delayed for 4 hrs"

Contras: "Extremely small leg pitch"

Contras: "Same as above"

Prós: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Contras: "Delayed for 4.5 hours. Extremely bad customer service"

Prós: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Prós: "Good legroom, friendly crew."

Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"

Prós: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contras: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Prós: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Contras: "Nothing"

Contras: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."

Prós: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."

Contras: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Prós: "I had a great experience with overall trip."
Contras: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"

Prós: "Nothing"
Contras: "Everything"

Prós: "Nada"
Contras: "Desmarcaram o voo na hora e nos deixaram atirados no aeroporto por 12h em filas intermináveis, sem ninguém para explicar nada, sem comer nada, sem nenhuma consideração com ninguém! A pior viagem da minha vida! Qatar Airways é um lixo!"

Prós: "a wonderful experience to travel with Qatar airways, recommended for others as well."

Prós: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."

Contras: "Food choices could be better."

Prós: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Contras: "Song selections"

Prós: "Food was good."
Contras: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Prós: "Crew courtesy."

Prós: "it was ok."
Contras: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."

Prós: "All was Good, no special negatives."
Contras: "Not worth my time to comment."

Contras: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Prós: "Crew"

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "Food was really hot and good customer service"

Prós: "The crew was very professional and courteous."

Prós: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Prós: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Contras: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"

Prós: "Good food and beverage options. Many movie and television selections."
Contras: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Prós: "Service was fine, on the ground and in the air."
Contras: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "Good crew."
Contras: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Prós: "Very positive experience."
Contras: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"

Prós: "Fast flight. Good service from luggage checking to landing."
Contras: "Way too spicy beef chili. Confined space on airbus."

Contras: "very small seats"

Contras: "Our flight to Zurich was canceled and we had to take 3 flights to get to San Diego instead of 2. It was a huge headache. None of our flights were even with Swiss."

Prós: "Clean airplane and toilets Many entertainment choice No turbulence"
Contras: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"

Prós: "Crew"
Contras: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Contras: "Seats are very cramped"

Prós: "Staff was attentive and friendly. Food was great. Easy boarding."
Contras: "N/A"

Prós: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Contras: "Nothing. All was exceptionally good."

Prós: "The attendants were very pleasant and the food delicious"
Contras: "A bit cramped in economy"

Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "Nice experience."
Contras: "Seats are not so comfortable. Crew is nice, but not too nice"

Contras: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Prós: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Prós: "Crew was nice."
Contras: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Prós: "Fully reliable"

Prós: "The crew greeted me with a warm welcome when I was the last to boars the plane due to a delayed flight connection. The flight was very comfortable and the crew incredibly sincere in their service."
Contras: "NA"

Prós: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."

Prós: "They are the best airline flying to Boston."

Contras: "My seat did not recline and my tv did not work"

Prós: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."

Prós: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "We arrived early"
Contras: "No entertainment, no pillows or blankets, uncomfortable seats"

Prós: "Airline services and great time scheduling"
Contras: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"

Contras: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"

Prós: "entertainment was fine"

Contras: "The bar between the seats is not going up all the way"

Prós: "Entertainment options were pretty good."
Contras: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."

Prós: "The quiches are so yummy, and very compact and easy."

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Contras: "A gap between flights for 20 hours"

Prós: "Everything"

Contras: "Conforto"

Prós: "Getting to know the crew who served me in delta one was great! Food service was done pretty quickly and good snacks available."

Contras: "O espaço entre as poltronas"

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Contras: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"

Contras: "Hour late and no wifi!"

Prós: "Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose."

Prós: "There is Nothing that like"
Contras: "If you allowed me to get in this flight everything would've been fine.?"

Prós: "The crew was okay. Seat was uncomfortable. Fold down table was broken."
Contras: "Delayed several times. switched to a later flight hoping that flight would not be delayed. That flight was delayed. I had to sit on the plane for over an hour before we took off. Didn’t make it to Chattanooga until almost12 am. hoping to fly delta for next trip to Dominican Rep. but now I’m unsure"

Prós: "Crew, exit row seat"
Contras: "Bathroom"

Prós: "Crew was awesome"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future."

Prós: "On time boarding. Good entertainment options, friendly staff"

Contras: "gate agent said I could check my bags at door of plane -nobody was waiting there so I asked flight attendant & he was very rude to me wouldn’t help me & didn’t tell me where to hang up my coats when I asked / not my fault plane boarded 25 min late"

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Contras: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Contras: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"

Contras: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Contras: "Gave confusing instructions on transfer"

Prós: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Contras: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."

Contras: "dirty plane"

Contras: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Movies, baggage price, snacks, friendly! And check carry on when full fir free"

Prós: "Tripulaçao de cabine jovem e atenciosa."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Prós: "Getting off the flight was the best!"
Contras: "The persons who barfed and delayed take off was a not great. Cramped"

Prós: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"

Prós: "In general the crew attitude toward passengers"
Contras: "Toilets have been modified that a person could barely do his needs"

Contras: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Prós: "Good snack selection, plane departed on time, no issues."

Prós: "Nothing"
Contras: "The fact my flight was delayed three times...First delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. There were no compensation of the inconvenience it cause the customers."

Prós: "I liked the movies and overall entertainment available to the passengers."
Contras: "The food selection needs a poultry option."

Contras: "food"

Prós: "Crew were very good."
Contras: "No vegan food available."

Prós: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Contras: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Prós: "The crew was OK, but nothing special."
Contras: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Prós: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Contras: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Prós: "Nice and attentive crew."
Contras: "Seats not comfortable in premier economy."

Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Prós: "Entertainment system"
Contras: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Prós: "The seat was very comfortable."
Contras: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Prós: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Contras: "See previous"

Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Prós: "Good crew, as usual with Air France."
Contras: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Contras: "Boarding clusterf..."

Prós: "Nada"
Contras: "Horário"

Contras: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Prós: "Yes"
Contras: "Everything very good"

Prós: "Left on time. No turbulence."

Prós: "crew was wonderful, great food, quick boarding"
Contras: "cant think of anything"

Contras: "Check in process running smoothly and better announcement of gate change"

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "Flight was delayed 4 hours with no explanation"
Contras: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Prós: "Crew was very nice and the food was excellent"

Contras: "Food"

Contras: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Prós: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Contras: "The seat padding is rather thin."

Prós: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Prós: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Contras: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Prós: "Their evacution video is interesting"
Contras: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Contras: "Leg space."

Prós: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Prós: "Boarding for BUsiness class was fine. Seating was cramped."
Contras: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "It was ok fligh"
Contras: "Food was not so good"

Contras: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Prós: "Comida"

Contras: "Embarque"

Prós: "Hospitality of the flight attendants"
Contras: "Toilets could hv been cleaned more often"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "It was Amazing staff helpfull and fresh.. love it"
Contras: "Flight of almost 3 hours was not entreteiment at all just magazines."

Prós: "Good service at gate and on board"

Prós: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Contras: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Prós: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Contras: "Bottom seat cushions could be a little more comfortable ."

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "Boarding was quick and the stewardess took good active care of us"
Contras: "Really by now, we know there is little reason to mask. The constant reminders and the threatening tone is unnecessary and quite annoying."

Prós: "Goid"
Contras: "Hit heavy turbulence ,scary"

Prós: "Very pleasant flight- on time and clean."
Contras: "Service was good but not particularly friendly or frequent."

Prós: "The flight attendants were absolutely incredible. One of the best crews I've ever flown with."
Contras: "The checkin in LAX airport was confusing. We didn't need visas to travel, but the lady insisted that we needed. An AA supervisor had to intervene to check us in."

Prós: "You sold my seat , now I am sleeping in the airport it is no nice"
Contras: "Yes if you keep my seat"

Prós: "The flight attendant was awesome. She was extremely friendly and very welcoming."
Contras: "Because if the delay from LAX, I missed my connecting flight to Okinawa. The ladies were able to help me get on a flight that left a 3 hours later. It would’ve been nice if AA had let the connecting flight people know this could happen."

Prós: "Check in was very good. The seats can be more space."
Contras: "I think the breakfast should be better."

Prós: "Crew was as good as can be and helpful during boarding."
Contras: "Chair seat belts weren’t long enough for me I’m 6’2 290 I know I’m not the average size but it wouldn’t hurt to add a little length."

Contras: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"

Prós: "Nada"
Contras: "Assento com defeito. Não reclinava nada. Voo atrasado. Confuso por causa do clima. Chegada além de atrasada, demora enorme no desembarque."

Contras: "O snack poderia ter sido melhor. E o assento poderia ser mais confortável"

Prós: "Crew was amazing, they made sure we were comfortable and would ask if there was anything we needed."
Contras: "Nothing we had the best flight staff one could ask for, very attentive. Would definitely fly with them again."

Prós: "Entertainment system was great."
Contras: "Some crew does a little rough service but not but. Probably too busy for them."

Prós: "O embarque sem atrasos e bem organizado pro grupos que realmente eram cumpridos foi uma boa supresa"
Contras: "A comida foi bem fraca. Tanto o jantar (Chicken) quanto o café da manhã, sendo que este ultimo foi pior: um saquinho de pão com um sanduiche gelado de peito de peru e requeijão e uma barra de cereal. Sem frutas, e sem nada quente. Algo compreensível para um voo curto, mas não p/ um voo de 11h50."

Prós: "Tudo"

Prós: "Tripulação amável."
Contras: "Comida. Nunca vi tão ruim e limitada, e olha que viajo muito!"

Prós: "The entertainment"
Contras: "The passengers won’t stop talking in middle sleep, especially the teens."

Prós: "Food and entertainment were great"
Contras: "wish there was more legroom"

Contras: "Conforto, espaço muito pequeno"

Prós: "Aeronave pequena porém é um voo rápido."
Contras: "Nada a declarar"

Prós: "Many movies too choose from."
Contras: "Not enough space and food was horrible"

Contras: "Tripulação barulhenta conversando e gritando em voo noturno . Não existia fones disponíveis"

Prós: "Pontual e hospitalidade no check in"
Contras: "Comida ruim no jantar, cafe da manha nao tinha nenhum tipo de proteina, somente croissant, fruta, suco e cafe. Comparando com a Air France, qualidade da comida foi bem inferior"

Prós: "Esperando achar a mala"
Contras: "Perder a mala na ida, explica muita coisa por si."

Prós: "Atendimento e atenção muito bom, principalmente os funcionários do aeroporto."
Contras: "A opção de comida vegetariana/vegana, o bife de soja e o arroz integral não tinham muito tempero."

Prós: "Food wash pretty good"

Prós: "Quick boarding"
Contras: "Cold no food"

Prós: "A AA está com aviões reformados e peguei um 787 Dreamliner de LAX para GRU, na saída de emergência. A poltrona é bem confortável, os banheiros estiveram surpreendente limpos até o final e os horários foram respeitados."
Contras: "O atendimento das FAs foi daquela secura habitual, a comida era um lixo de chicken or pasta usual e o entretenimento conta com nos filmes, mas leve seu fone de ouvido porque o que eles entregam é ruim de doer."

Contras: "Houve, segundo informações, problema mecânico da aeronave que motivou a permanência de todos dentro da aeronave do horário do embarque (antes das 20 até próximo a meia noite. No dia seguinte o mesmo vôo previsto para 15:30 acabou saindo na madrugada do outro dia."

Prós: "They made a long trip comfortable with an excellent attitude."

Prós: "There are three meals during the trip."
Contras: "Not at this time."

Prós: "Nothing"
Contras: "Broken plane, re-route and conflicting inaccurate email updates."

Prós: "The crew was friendly, the seats were comfortable, the lav was large enough to turn around in, and we arrived in plenty of time to catch our train out of Frankfurt."
Contras: "The movie selection didn't have anything interesting."

Prós: "I got to japan"
Contras: "I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray."

Prós: "Classe executiva oferecida espontaneamente pela AA"

Prós: "Aeronave limpa, nova e bem arrumada."
Contras: "O conforto da aeronave deixa a desejar. Alimentação não agrada. Muitas das telas de entretenimento não funcionavam."

Prós: "Emabrque e horário muito bons."
Contras: "Um pouco atrasado mas não comprometeu."

Prós: "The bathrooms were clean compared with other airlines."
Contras: "We selected seats together as a couple but the seats on the flight were separated. Customer service could not help but asked us to make arrangement with the person between us. The same seating arrangement happened on our return flight 18 days later. Once again was told nothing could be done. I really do not know why both flights the seat assigment were wrong when selected basic on the aircraft configuration. The airline is attempt to make the passenger to pay more for seats."

Prós: "O serviço de embarque do Aeroporto LAX é ótimo , tripulação cordial e atenciosa."
Contras: "As opções de alimentação são limitadas"

Contras: "The last cabin was very packed and almost there was no available seat. However, the front cabin was not crowded but a cabin attendant didn’t let me move to other seat at the front cabin even though I was sick and coughing a lot."

Prós: "This was the best in flight crew I’ve experienced in economy class. They were efficient, friendly & humorous! Keep up the great work! They made flying in not so comfortable seats bearable."

Prós: "Boa comida e atendentes cordiais (apesar de distraídas)."
Contras: "Sempre que serviam comida, depois passavam para recolher o lixo e "pulavam" várias cadeiras (não só a minha). Elas iam recolhendo aleatóriamente e deixavam várias bandejas para trás. Elas deveriam seguir uma sequência para não esquecer. As pessoas tinham que ficar chamando ou aguardar elas passarem para recolher o lixo novamente. A seleção de filmes com legenda em português poderia ser maior."

Prós: "Acesso rápido e funcionários práticos."
Contras: "Avião velho, cadeiras apertadas, pequeno, comida ruim... VIAGEM EXTREMAMENTE DESCONFORTÁVEL."

Prós: "Entertainment options were great. Also the staff were a huge help, especially the gate attendant who helped to get our four seats together"
Contras: "The flight was delayed 3-4 hours due to mechanical issues. A complimentary service would have gone a long way with smoothing it over"

Prós: "I liked that the flight crew worked hard to get us to Tokyo as comfortably as they were able."
Contras: "I booked a flight on JAL, but had to fly on American. None of the JAL amenities or services were available. Also our flight was delayed by 4+ hours."

Contras: "served snacks without drinks or at least water"

Prós: "Movie selection was good."
Contras: "Food and WiFi connection was horrible. Crews were unfriendly."

Prós: "Chegar vivo em casa."
Contras: "Avião SUPER antigo, provavelmente deve ter sido espólio da TransBrasil de tão antigo. Sem qualquer sistema de entretenimento, refeição sem gosto."

Prós: "A boa vontade da senhora que me atendeu no despacho fez com que eu não perdesse o voo, já que o terminal automático dizia que eu não poderia mais despachar minha bagagem, mesmo tendo 50 minutos até o voo."
Contras: "Faltou um pouco de cordialidade da equipe desde o checkin até o embarque, mas o principal problema não foi da American e sim do aeroporto que teve um fila estupidamente grande na parte de checagem de segurança. Não perdi o voo por segundos."

Prós: "O avião estava em um de seus primeiros voos. O 787 é mais silencioso, tem janelas maiores e com tecnologia que "escurece" as mesmas até o total blackout, WiFi a um preço justo, a classe econômica premium é equivalente a executiva de muitas companhias aéreas com um preço muito mais justo. A American surpreendeu nesse voo e ganhou minha fidelidade que até então estava com a Latam."
Contras: "Apesar do preço justo, o WiFi deu algum trabalho para ser configurado, já que precisei descobrir sozinho qual era o endereço para comprar o WiFi. A velocidade não era das melhores, mas dava para navegar, fazer downloads e usar mensageiros e redes sociais tranquilamente."