Limpeza diária e filtros HEPA a bordo em voos de Fortaleza para Lisboa
|março||Melhor época para evitar as multidões, com uma queda média de 13% no preço.|
|dezembro||Época mais popular para voar, com um aumento médio de 15% no preço.|
Preço médio ida e volta
|R$ 3.766||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|R$ 2.852||ou menos|
Boa oferta só ida
|R$ 1.909||ou menos|
Beijing Capital Airlines, TAP AIR PORTUGAL e Azul isentaram suas taxas de alteração e cancelamento em voos de Fortaleza para Lisboa. Confirme as políticas no site de reservas.
A maioria dos visitantes provenientes de Fortaleza precisa apresentar um teste com resultado negativo para COVID-19 e/ou cumprir quarentena para entrar em Lisboa. Os viajantes provenientes de zonas fechadas só podem entrar ou transitar em Portugal se tiverem um motivo "essencial" como motivos profissionais, de estudo, reunião familiar, saúde ou humanitários.
Os cidadãos de países terceiros titulares de autorizações de residência ou vistos de residentes de longa duração emitidos por estados membros da UE podem fazer trânsito em Portugal para retornar ao seu país de residência.
Todas as chegadas devem preencher um formulário de localização de passageiros com antecedência.
Leia mais sobre as restrições de viagem para Lisboa
Visitantes provenientes de Fortaleza precisarão cumprir quarentena de 14 dias após entrar em Lisboa.
Visitantes provenientes de Fortaleza precisam apresentar um teste de RT-PCR (NAAT) negativo realizado 72 horas antes de embarcar para Lisboa.
Cartão de localização de passageiros
Máscaras:obrigatórias em áreas públicas, ambientes fechados e transporte público.
Restaurantes:Aberto com restrições
Bares:Aberto com restrições
Um voo direto leva em média 7h 05m, cobrindo uma distância de 5612 km.
Há 33 voos diretos por semana entre Fortaleza e Lisboa, com uma média de 4 por dia.
Nos últimos 3 dias, as passagens aéreas só de ida mais baratas foram encontradas na Várias companhias aéreas (R$ 1.475) e KLM (R$ 1.486) e as passagens de ida e volta mais baratos na Air France (R$ 2.197) e Várias companhias aéreas (R$ 2.287).
TAP AIR PORTUGAL voa 12 vezes semanalmente (domingo, segunda, terça, quarta, sexta, sábado), Beijing Capital Airlines voa 11 vezes semanalmente (domingo, segunda, terça, quarta, sexta, sábado), Azul voa 10 vezes semanalmente (domingo, segunda, terça, quarta, sexta, sábado).
De Fortaleza para Lisboa, terça-feira é o dia mais barato para voar, em média, e sexta-feira é o mais caro. Para voos de Lisboapara Fortaleza , domingo é o dia que geralmente tem as melhores ofertas, enquanto quinta-feira é o mais caro.
Ao voar a partir de Fortaleza, você usará o Fortaleza Pinto Martins, também conhecido como Aeroporto de Fortaleza. Você pousará em Lisboa Humberto Delgado, também conhecido como Aeroporto de Lisboa.
A companhia aérea TAP Air Portugal oferece voos diretos entre os aeroportos de Fortaleza e Lisboa. Contudo, também é possível adquirir passagens para rotas com conexões ou escalas através das empresas LATAM, Azul e KLM, por exemplo, que costumam realizar paradas nas cidades de Guarulhos, Campinas, Recife ou Amsterdã, entre outras.
Os Passageiros com Necessidade de Assistência Especial (PNAE) podem se beneficiar do atendimento prioritário em todas as fases da sua viagem entre Fortaleza e Lisboa, mas para isso é necessário que informem sua respectiva companhia aérea até 48 horas antes da partida do voo. Além de profissionais capacitados, o serviço de assistência “MyWay” do Aeroporto de Lisboa assegura meios mecânicos que facilitam a mobilidade, como escadas e esteiras rolantes, elevadores, sinalização indicativa e vagas reservadas no estacionamento.
O terminal aéreo serve não só a capital portuguesa, mas também toda a região conhecida por Grande Lisboa, o que inclui as cidades de Amadora (10 km), Loures (12 km) e Vila Franca de Xira (24 km). O Aeroporto de Lisboa também é portal de acesso para outros pontos de interesse das regiões central e sul de Portugal, como Setúbal (47 km), Santarém (74 km) e Évora (129 km).
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos de Fortaleza para Lisboa.
A ferramenta de previsão de preço de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para Lisboa saindode Fortaleza mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Lisboa com uma companhia aérea e voltar para Fortaleza com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para Lisboa saindode Fortaleza até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe agradam.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "Crew was good. Seat not super comfortable but average."
Contras: "Short flight, all was good."
Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."
Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"
Contras: "Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back."
Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"
Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"
Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"
Prós: "Very clean airplane and excellent crew"
Contras: "The food"
Prós: "Seat not confortable vry tide"
Prós: "Same comments as before: comfortable airplane, good food and friendly crew."
Contras: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."
Prós: "Great experience overall"
Contras: "No complaints"
Prós: "Azul airlines the best !!"
Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"
Prós: "Flight left on time."
Contras: "Food !!!!"
Prós: "Polite and friendly crew. Comfortable seats, new plane."
Contras: "Definitely the food could be better. It was tasteless."
Prós: "free-snack is good"
Contras: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."
Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"
Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."
Prós: "Priority checkin at Ezeiza airport."
Contras: "The A320 planes was too cramped and it's an older plane."
Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."
Prós: "Loved all the support and attention from the crew"
Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Contras: "SAME AS ABOVE"
Contras: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."
Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"
Prós: "Quality of the flight was similar to the first one, very good. Consistency. Good!"
Prós: "It was nice. The staff were great"
Prós: "Very smooth. I slept like a baby, haha"
Contras: "Nothing bad."
Prós: "Flight was fast and safe."
Contras: "Easy going. No complaints"
Prós: "Business accommodations were great and the staff was fantastic"
Contras: "Flight was delayed almost one hour, the cabin was too hot."
Prós: "Flight was on time"
Contras: "not much time for food service to be expected. short flight no entertainment"
Contras: "As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao"
Contras: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."
Contras: "The temperature at the cabin was to hot during the whole flight."
Prós: "service is excellent"
Prós: "Allí right and on time"
Contras: "Allí good"
Prós: "The staff was sonfriendly and nice. The snacks on the flight were delicious. We had beautiful views of Ipanema and copacabana as we flew in. We flew around Sugarloaf! It was amazing!"
Contras: "30 minutes delay on the take-off, but the pilot compensate a little on the flight"
Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"
Contras: "O scaling do mapa de voo não funciona direito, não informa o tempo restante de voo. O aplicativo disconecta com frequência. A interface de mídia e ruim."
Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"
Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Prós: "Flight was on time."
Contras: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Prós: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Prós: "Friendly crew"
Contras: "Can’t think of anything"
Prós: "Crew were great"
Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."
Prós: "No delay and nice staff"
Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"
Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Contras: "Late departure. Rush to connect."
Prós: "Nice attention and good food. Plane and seats are confortable"
Prós: "Good for both."
Contras: "Bigger seats."
Prós: "The crew are amazing! Attentive and friendly."
Contras: "The seats could have been bigger."
Prós: "Like the overall KLM experience"
Contras: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Contras: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Contras: "Lost all our bags so couldn’t ski"
Prós: "Crew was nice and efficient"
Contras: "Economy seats don’t recline enough."
Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"
Prós: "Very friendly and helpful crew."
Prós: "Face recognition was amazing"
Contras: "Too hot on plane"
Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Prós: "Everything excellent. Comfortable seats in business."
Prós: "Food and staff behaviour"
Contras: "Flight was cancelled."
Contras: "We did not get two of baggage at the destination."
Prós: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Contras: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Contras: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Prós: "Seats were comfortable"
Contras: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Prós: "Very friendly and helpful personnel."
Contras: "Amesterdam airport employee was really rude"
Prós: "In flight food was enjoyable"
Prós: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."
Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Prós: "On time."
Contras: "No negative"
Prós: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Contras: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Contras: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Prós: "Friendliest economy class service I've ever encountered."
Prós: "Special treat for King's Day Friendly crew"
Contras: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Prós: "Excellent service and comfortable flight"
Contras: "Flight delay roughly an hour"
Prós: "The crew was astounding"
Contras: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Prós: "The rest area"
Contras: "The airport was cold and it should be warmer"
Contras: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Contras: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Contras: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Prós: "Crew was ok and servicial"
Contras: "Food and reception at door of boarding"
Prós: "Friendly crew"
Prós: "Great crews, excellent customer service"
Prós: "The schedule and timing"
Contras: "The airport, some of the crew, the aircraft seats, the entertainment system"
Prós: "Great food and friendly crew."
Contras: "Seatback system was old and not very functional."
Contras: "No entertainment facilities"
Prós: "Crew great."
Prós: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Prós: "Tight seat, was moved out of exit row because of my age"
Contras: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Prós: "The new movies selection, food was very good, staff more friendly than previous flights"
Contras: "Boarding always a problem on MEA we have to wait too long in the queue"
Prós: "Crew was awesome!!"
Contras: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Prós: "Flight was in time"
Prós: "The crew was friendly!"
Contras: "Once again no vegetarian options."
Prós: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Prós: "Crew was very nice. Food was good and tasty."
Contras: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."
Contras: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Prós: "Crew was nice movie selection was good."
Contras: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Contras: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."
Prós: "Cheap ticket"
Contras: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"
Prós: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Prós: "Food has improved a lot on business class. Meals are more creative."
Contras: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
Prós: "The free glass of red wine when the plane finally took off."
Contras: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Prós: "Nice staff, very professional and helpful."
Prós: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Contras: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Prós: "The crew and flight was faultless"
Contras: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Contras: "The room between seats is unbearable."
Contras: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Prós: "It was on time and the crew was good"
Contras: "The food wasnt upto the mark"
Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."
Contras: "the food is terrible."
Contras: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Prós: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Contras: "Late leaving and arriving."
Prós: "The service and food were excellent plane was clean."
Contras: "No entertainment system"
Contras: "Too crowded"
Prós: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Contras: "I was forced to rebook my 3rd leg after taking trains in the middle."
Contras: "More space between seats"
Prós: "professional service from employees..."
Contras: "A snack / water :)"
Prós: "All good"
Contras: "To drop the bag was very messy"
Prós: "Super friendly crew and great seats."
Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Prós: "The crew was very warm."
Contras: "Seats very tight."
Contras: "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."
Contras: "Plane delay made us leave after midnight."
Prós: "el vuelo de lima a quito fue terrible. Me gustó la puntualidad"
Contras: "Todo, la comodidad del asiento, la cordialidad de los asistentes de tripulación, no hubo comida, no puedes escoger tu asiento y no es una aerolínea low cost, no hay entretenimiento en los aviones"
Prós: "Fast flight.. no hassles at all"
Contras: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"
Contras: "Low cost, no frills, but on time. It's what we want and they delivered that today."
Contras: "More diverse snacks/drinks."
Prós: "Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals"
Prós: "Yes the crew was great and my veggie meal was great as well"
Contras: "The flight was delayed, I guess was not the airline fault"
Contras: "The flight was delayed more than an hour. The seating is super uncomfortable, a small sandwich is all we got for an almost 4 hour flight plus the delay. No entertainment on board makes it a killer. I will no longer be booking any flights with LatAm."
Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."
Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."
Contras: "The plane was very hot."
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Prós: "all except the food"
Contras: "the food"
Contras: "seat, food, entertainment system and options"
Prós: "The flight crew were okay. They only offer water for free, if you want food, you need to look at the pricing in the catalog. a cup of coffee for example would cost you 3000 pesos which is free if you take Copa or Avianca airlines. The seats were not comfortable either, just the same as others."
Contras: "At least offer something to eat and drink on flight."
Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Contras: "Always not clear if the carry on are included. Always getting a surprise to pay $35 for carry on. Offered an upgrade for $15 took it to find out no more leg room only placed at front of plane.. No entertainment on 3 plus hours flight. Overall lots to be willing to upgrade."
Contras: "No retrasos"
Prós: "I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!"
Prós: "Good entertainment and food. Cozy flight with quick boarding."
Contras: "Seats aren't very comfortable. That is the normal for pretty much every flight I have ever been on though."
Prós: "Entertainment and extra seats everywhere"
Prós: "Excellent thank you very much"
Prós: "Good crew, excellent service, friendly staff, comfortable seats and on-time flight"
Contras: "Entertainment was lacking, so there was only an in-flight magazine to read with limited English language material"
Prós: "Que sean transparentes y velen por los usuarios, tranquilamente pueden enviarnos en otro avión o enviarnos en otra aerolinea de otra empresa del grupo"
Contras: "La cancelación de mi vuelo"
Prós: "I flew back on a LAN plane and the experience was nothing short of what i expect from LAN. There isnt a single complaint. thank you."
Prós: "Everything else was greatt."
Contras: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"
Contras: "Plane was a Dreamliner"
Contras: "Boarding was very disorganized and not on time. My seat assignment was changed upon boarding the plane. They had assigned 3 people to my seat which was an isle seat I had chosen upon purchasing my ticket 5 months prior. I was changed to a middle seat. They had an extra (makeshift) security check point on the actual boarding ramp. They made everyone open their carry-on bags and suitcases on folding tables just before entering the plane. They also took beverages bought at the gift shops, right before getting on the plane which was unusual. Overall ground crew was not very customer service oriented. In flight crew was better."
Contras: "They rebook ed me thru LAX."
Contras: "The seats are a bit too close. A person next to me elbowed me the entire flight."
Contras: "Too small seating space"
Contras: "vuelo terrible, los asientos totalmente incómodos, el pasaje no ha costado poco y suprimireron el snack, qué vuelo tan incómodo. ya no conectan la manga y la gente salio en todo el frío fue un choque muy brusco de corriente porque dentro del avión estaba muy caliente ya que creo que no funcionaba el aire acondionado y salir en todo el viento cualquiera se puede enfermar"
Contras: "no customer serve no help"
Prós: "Salida y llegada en tiempo, personal amable."
Contras: "El avión no tenia pantallas para ver peliculas, series, etc durante el vuelo."
Contras: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."
Prós: "Flight was on time; crew professional."
Contras: "My luggage was lost and this was very distressing to be in a foreign country without my belongings. I was without clothing and personal items for more than 24 hours. I find this unacceptable."
Prós: "Good crew, decent service, edible food."
Contras: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."
Prós: "I liked the kidness of the crew, I liked the food"
Prós: "Enjoyed looking at the Andes. Flight was underbooked. Open seats."
Contras: "Boarding was a cattle call. Typical these days. Crew was aloof. Brought my own food and drink because i know how airlines can be. Didn't pay much attention. Looked out the window."
Prós: "The newer planes with full video made travelling nice"
Contras: "Legroom was a little tight"
Prós: "Fast boarding, welcoming staff. Good experience"
"Great crew. Friendly and attentive!"
Prós: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Contras: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"
Prós: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Contras: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."
Contras: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."
Contras: "The flight was delayed. Food is miserable."
Contras: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."
Contras: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Prós: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Contras: "Flight was delayed which was out of their control"
Contras: "Timing of food"
Prós: "The plane was comfortable the free drinks and food and crew were friendly."
Contras: "Can't think of anything!"
Prós: "The crew were excellent during the flight."
Contras: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Prós: "In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good."
Contras: "Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress."
Prós: "Flight left approx. 20mins early, good service and efficient handling by crew."
Prós: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Contras: "The flight departure time was delayed for one hour."
Prós: "Nothing, missed the connection"
Contras: "No flight to Faro during late arrival from"
Prós: "Everything from the custumer service, flight departure on time"
Contras: "Long waiting time for my connection flight but i booked it that way"
Prós: "The fact that it was a direct flight."
Contras: "First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better."
Prós: "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Contras: "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"
Contras: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"
Prós: "Space was actually good."
Contras: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Prós: "Friendliness of ground and cabin crew"
Contras: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"
Contras: "Slow delivery of bags in Lisbon"
Contras: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."
Prós: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Contras: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."
Prós: "Good food serving times."
Contras: "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."
Contras: "Could have had a vegetarian option for the sandwich."
Contras: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"
Prós: "Customer Service was excellent."
Contras: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."
Prós: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Contras: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"
Contras: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Contras: "Flight was late on way back. Also no food optipn for vegetarians"
Prós: "Food was ok"
Contras: "The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter"
Contras: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."
Prós: "Cabinstaff were friendly and professional"
Prós: "the flight was fine."
Contras: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"
Prós: "Staff good very pleasant. Entertainment good."
Contras: "Bit late into Lisbon and luggage left behind."
Prós: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Contras: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."
Prós: "Modern appointed plane with places for technology and charging points"
Contras: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"
Prós: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."
Prós: "Crew and food Were ok."
Contras: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."
Contras: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."
Prós: "The employees were very friendly."
Contras: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."
Prós: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."
Prós: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Contras: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."
Contras: "Very poor check in!! We checked two bags when we went to the desk to get our boarding passes.....then when we were boarding the plane, I went through without a problem but my wife was flagged. we were informed that we now had to pay for our checked bags..both of us even though I had already been cleared. 70 dollars was needed...and so with our flight ready to leave we had to just about run 250 meters and then back 250 meters to catch our flight....we are in our 60's!!!!!. If we had to pay we should have been told at check in! and to make matters worse both of our checked bags are carryon size...we only checked them because we thought it would be convenient. Given that it was not our mistake that bag fee should have been waived....very poor customer service to people who have flown TAP many times........"
Prós: "The food was good and the seats were very comfortable. The selection of moves was alright. The crew was very gracious despite all the problems with boarding."
Contras: "The boarding process could not have been worse. Both legs were delayed because of bag issues. One leg a significant portion of us had to get off the flight because there was not room for all the luggage. They made me a check my carry on bag because it was over small mediocre weight requirement even though lots of people had heavier bags. Then they LOST that bad for 2 days and it was a nightmare getting it back in another country. The second leg, a person whose bag was on board was unaccounted for, so we were delayed again."
Contras: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."
Prós: "This is the third time I fly with TAP and they are always late. Plane seats have zero legroom. TAP staff are not friendly and seem uncaring for the most part. If possible, I will not fly that airline again."
Contras: "My TAP flight from Lisbon to Madeira island was 2 hours late arriving so I lost all of my flight connections back to Boston and San Francisco. I was stuck in Lisbon Portugal for one extra day - was told to get out of the airport, then asked a bunch of people what to do, finally got in a very long line of people within a very hectic and loud airport full of travelers. 60+ people in a line being helped by only 2 rude counter staff. I waited in TAP member services line for 2 hrs and 30 minutes. They gave me a voucher to a motel and a taxi cab where I would have to spend the night. On my way back, I was diverted form Boston to Miami and the whole ordeal was unpleasant. It seems like TAP staff doesn't care about inconveniencing passengers. I overhead a conversation between a young 30+ year old TAP male staff wearing a dark blue sweater and dark blue pants belittling a British woman passenger. While waiting in line I was surprised to see how rude the counter TAP staff were to passengers who were frustrated that they lost their flight connections because of the TAP plane's late arrival. IF possible, I would never fly TAP again."
Companhias aéreas que voam de Fortaleza para Lisboa implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos de Fortaleza para Lisboa
Máscaras obrigatórias e fornecidas a bordo em voos de Fortaleza para Lisboa
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos de Fortaleza para Lisboa
Teste de anticorpos e triagem de sintomas em voos de Fortaleza para Lisboa
Sem taxas de alteração. Pesquise voos flexíveis de Fortaleza para Lisboa