Encontre passagens aéreas baratas de Distrito Federal da Cidade do México para São Paulo

Prós: "Upgrade"

Prós: "nothing"
Contras: "they cancelled me because of overbooking... after 10 years as an Avianca flyer... no more.. bad food.. delays.. has turned to a gargbage hauler airline... I am a Lifemiles member and was treated like I was doing them a favor... now never again"

Prós: "Never again with Avianca"
Contras: "Never again with Avianca"

Contras: "The food was really small and the crew, in general, lazy."

Prós: "The wide selection of tv series and movies was excellent."

Contras: "Todos los aviones deberían tener entretenimiento a bordo."

Contras: "Some employees from the airport Benito Juarez looked into my baggage and stole some souvenirs, please be advised to do not leave your baggage with the airport standby system, there are some private lockers that you can use instead."

Prós: "Fly hostess wee nice but couldn’t do anything"
Contras: "the food, the services on the plane, entreteniment, the bathroom that was chaotic."

Contras: "They took forever to serve drinks. Old aircraft. Really bad entertainment options of non existant"

Prós: "Plane, entertainment, seat."
Contras: "Broken luggage upon arrival!!!! No travelling tool given."

Contras: "We had to wait about 15 minutes for the stroller to be delivered (thoroughly wet), and then another 20 minutes for the bags."

Prós: "NOTHING"
Contras: "DELAYS. EXTREMELY POOR CUSTOMER SERVICE. FLIGHT CANCELLATION. AIRLINE NEGLIGENCE."

Prós: "Comfortable and spacious seats and a blanket!"
Contras: "It was sad to fly for 6 hours and have not even a personal TV in front of me, There was only one per section. Furthermore, there were no sockets, or usb ports!. In long flights they should have better entertainment options and also sockets between seats. Also, their vegan food options are poor."

Prós: "The crew"
Contras: "Seat, food and the delay"

Contras: "Aviões muito velhos e comida muito fraca."

Prós: "I liked the time of the flight, that's about all."
Contras: "Avianca is one of the most dreadful international airlines imaginable. I could fill a book with the problems I've experienced. I fly often on many different airlines. This one needs new management; someone who actually cares."

Contras: "For some reason I wasn’t able to select our seats using the Avianca app. I had to call the day before and we unfortunately were given 2 middle seats. I don’t mind one middle and an aisle. Felt like we weren’t given options."

Prós: "Entertainment was great, snack was good."
Contras: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."

Contras: "The airplane was very hot more than usuall. We call you he crew and they doesn’t care. A four food was cold and over cooked"

Contras: "My screen didn't work. I told the crew, they said something about to reboot it, but nothing happened."

Prós: "she crew was attentive and the layover in BOG was seamless."

Prós: "Nothing. I wish I could give negative stars."
Contras: "Everything was bad. Super delayed, terrible explanation. Had to stay overnight in the airport in the worst lounge I’ve ever seen in my life. Got a hotel voucher but by the time I would have gotten through immigration and got to a hotel I would have had 1 hour to “sleep” before having to get back to the airport for the 4 am flight which was then delayed again to 5am. After all this, we only got a $250 voucher on a $1500 flight. When I asked about business class upgrades they said they had seats open but it would cost $400! For a seat that stayed empty Instead of giving it to a customer who had been through the worst travel experience of their life. The flight attendants seemed like they really couldn’t give a damn about helping out customers and it’s the only airline I’ve ever interacted with where no one speaks English. One guy actually rolled his eyes when I asked him for the meal I missed when I was sleeping."

Prós: "It was hard to not laugh at the gate confusion, time confusion, and clear general incompetence of the thousands of airport staff."

Prós: "That I now know avianca is not reliable"
Contras: "Poor customer service attitude. Lack of interest in the passengers"

Prós: "The crew was wonderful and when I was given my special meal request (due to food allergies) they were able to accommodate me in so many more ways."
Contras: "The boarding for every flight with this airline has been late."

Prós: "Entertainment system and Comfortable seats"
Contras: "Below average food."

Prós: "Food, attendants, seats, everything was amazing..."

Prós: "Every thing"
Contras: "Nothing"

Prós: "Muy puntual, excelente servicio a bordo"

Prós: "The plane is modern and staff were great!"

Prós: "Food/fast service"

Contras: "the flight changed schedule and I had to wait 8 hours in the connection instead of 3."

Prós: "The airplane"
Contras: "The delay and boarding"

Prós: "Flight was on time"
Contras: "Aeromexico checked my bag and instead of un clicking the belt on my luggage to open it they cut it off. When I picked up my bag at baggage claim at my final destination they didn't close my luggage and my clothes were hanging out!! Ridiculous. Also th flight attendants were rude and unprofessional!!! The food on the plane made me gag, it smelled and looked disgusting."

Prós: "Smooth flight."
Contras: "While the plane was hardly full the seats were awful and overnight painful. I was served a sandwich which was moldy."

Prós: "The service was great on the front end"
Contras: "Baggage crew stole from luggage. Including a family heirloom that my deceased father had left for my sister. Im about ready to go to columbia or mexico and raise hell"

Prós: "Everything, really good company"
Contras: "Nothing"

Prós: "Timing"
Contras: "I know the space for legs is not great, but in a flight this long, with a kid, and none of the TVs working... Not cool."

Prós: "NOTHING AT ALL, The only thing they did well was re-arrange my flight itinerary to my final destination in Caracas, Venezuela."
Contras: "2nd time flight delayed, which in this occasion result in losing my flight connection. Poor response and attention from the crew on what was going on No compensation on food for the delayed, now stuck in Bogota until I arrive +18 hrs later to my final destination"

Contras: "The original flight was booked to dec 11th 2016 at 10:20am. On dex 9th at about 10pm i got a text message and email telling that my flight was rescheduled and asking me to call Avianca. So i did, and my new flight was booked to leave 2:18pm, arriving in Salvador at night. I asked for options, they offered me a flight at 6am and another at 8:30 am. I said that i would talk to my party and return the call, and we choose the 8:30 flight. When i called back, they said this flight had only 3 seats (we were a party of 6 adt, 1 chd and 2 inf). In the avianca site they were offering the flight for the whole party, but, of course, with a higher rate that i paid in june. The person said she coulndt book it for me, and i should call the SAC (client service) to try to solve the problem. I called the SAC and after 40min in the phone they were able to put everybody on the desired flight. I felt that they were trying to rebook us on a cheaper flight, letting the seats with highest fares to be sold to someone else. Since it was their fault the flight changing, i think it was a bad experience in my first flight with Avianca. Probably will avoid them in the future."

Prós: "My seat."
Contras: "Our flight was an hour late taking off and no explanation was given as many of the passengers kept asking what was the problem. The flight attendants need to work on their attitudes and responsibilities. The flight was predominantly Brazilian passengers but the Avianca crew showed displeasure when asked questions in Portuguese by many different customers such as a beverage (one attendant told an older gentleman near me that a tray of drinks was available at the back of the plane and to go an get some if he like. Rude!!) It was just a very disagreeable experience flying on Avianca"

Prós: "The crew was more attentive"

Contras: "Everything was fine except the lack of` air conditioning at boarding time"

Prós: "The Crew is well trained."
Contras: "They damage my luggage."

Prós: "The Crew is well trained."
Contras: "They damage my luggage."

Prós: "The service"

Prós: "Avianca is always nice people. very Respectful"
Contras: "it was very dissapointing that the airline changed the aircraft in two of my flights. first it was a B787 from Bogota to Sao Paulo, it was changed for a A330....and after they changed the A330 which was my flight to Lima from Sao Paulo for a A320 and it was very unconfortable for a long haul flight."

Prós: "I was able to stay in an aisle seat. The flighd didn't have much turbulence. The landing was very smooth."
Contras: "Flight atendants weren't much friendly. Boarding process took a lot of time to complete and during this time it was warm inside the airplane."

Prós: "Plame"
Contras: "Food, boarding process"

Contras: "Seats looked older generation and configuration not great"

Prós: "Good crew"
Contras: "Seats way too cramped."

Contras: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"

Contras: "Seat comfort"

Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Prós: "Foot rest in coach"
Contras: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Contras: "Space!!!!"

Prós: "Good seat. Nice aircraft Helpful check in."

Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Prós: "The worst flight in my life"
Contras: "Everything"

Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Prós: "Forced me to check my carry on even though it was perfectly legal"

Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Prós: "We will actually travel tonight due to cancellations and route changes. Our seats were upgraded and we were put up in a nice hotel to rest before flight."
Contras: "Better communication about route change and code sharing to fix it."

Contras: "TV at each seat"

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "no"
Contras: "everthing"

Contras: "more seat space and padding, no charge for soft drinks"

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Prós: "Window seat & no one sat next to me"
Contras: "Customer service at baggage check in desk. Very very poor and slow"

Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."

Prós: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Contras: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Prós: "easy enough..."

Prós: "On board entertainment"

Prós: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Contras: "It was great!"

Contras: "You have to pay for everything"

Prós: "Entertainment system"
Contras: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Prós: "Flight on time"

Contras: "Breakfast is too early, as soon as take off they serve. it should be before landing."

Prós: "It was very fast to board, and the landing was great"
Contras: "No entertainment, no free snacks"

Contras: "Desorganização do embarque e atraso na saída"

Contras: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"

Prós: "Everything else was greatt."
Contras: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"

Prós: "Courteous crew"
Contras: "Far too tight seating for an international long haul flight. Every airline decides how many rows to pack into their jets. LATAM packed this plane so tight you are wedges into the seat with hardly any space to get comfortable."

Contras: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Prós: "The seat"
Contras: "The food. Awful. Awful. Beyond awful."

Prós: "Good service by attendants. Good food."
Contras: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Contras: "Luggage lost"

Prós: "Tryp Hotel at GRU"
Contras: "We should get some sort of refund. Just food and hotel is not enough"

Prós: "good flight. Good lounge in Santiago. Flight staff very good"
Contras: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Prós: "Gave good snacks"
Contras: "Annnouncements weren't clear in English or Spanish only in Portuguese"

Prós: "The food was really good. The service was good as well. The movie selection was very good."
Contras: "Economy seats are really uncomfortable for long flights, my knees suffered."

Prós: "The plane was clean, the flight was good with minimum turbulences."
Contras: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."

Contras: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."

Prós: "Attention to passenger"
Contras: "Boarding was crowded and slow"

Contras: "Flight was delayed 2hrs."

Contras: "I think no social distances between passengers"

Prós: "It was empty"

Contras: "Excelente"

Prós: "Everything was, excellent, especially all the staff, both ground and onboard."
Contras: "Nothing"

Prós: "Nothing in particular"
Contras: "A more organized boarding process"

Contras: "Boarding procedure was hard and inconvenient."

Prós: "The aircraft."
Contras: "Mexico needs a new airport."

Contras: "Delta is very nice"

Contras: "Everything"

Prós: "Everything"

Contras: "Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round...."

Contras: "Delayed 2 hours, huge inconvenience"

Contras: "No tv"

Prós: "On time"
Contras: "Seat space is miserable"

Prós: "Punctual departure. Efficient process."
Contras: "It was fine, really."

Contras: "Delays!!"

Contras: "I was not happy to be told that I could not take my carry-on in the plane because the plane was supposably full. Several people that came after me had their carry-ons and there was space. My carry-on bag was a gift and it was damaged just like I told the attendees it would happen."

Contras: "missing luggage for 2 days now. not Good!!!"

Contras: "Will not travel with this airline again"

Contras: "Super delayed"

Contras: "I lost days without my luggage and.trying to get it!!!"

Prós: "Great"

Prós: "Nothing"
Contras: "They did not tell me the gate or print info so plane left me and they try to charge more"

Prós: "excellent atention"

Prós: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Contras: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"

Contras: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"

Contras: "Lost my luggage"

Prós: "Definitely I will travel once again with you guys"

Prós: "Food was good"
Contras: "Customer service not good...staff not accommodating"

Contras: "I will never fly Aeromexico again or use Kyack again if I do not get some type of compensation......and I ha. Had nothing but good experiences with both in the past on many many occasions"

Prós: "Very comfortable. Good service in general."
Contras: "Limited snacks available throughout the flight, only nuts."

Contras: "Nothing"

Contras: "over booked flight"

Prós: "Conforto das poltronas. Mesmo na area mais simples."
Contras: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."

Prós: "Great staff, smooth ride, entertainment but my screen would restart frequently"
Contras: "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie."

Contras: "No leg room. Space really limited."

Contras: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."

Contras: "my luggage had items stolen from it and i have not gotten any response from the airline regarding my missing items! im outraged"

Contras: ". . . because of delays. Cannot comment but see above."

Prós: "Priority boarding is what I like in this trip."
Contras: "The crew had occupied the front overhead lugguge space that cause passenger need to find space for their luggage not around their seat. The crew member also occupied the remaining business class, is it better to upgrade some customer to the business to have great experience for the trip."

Prós: "Hatted !"
Contras: "Extremely disappointed. The flight was cancelled and next day it was delay for about 2:30 hrs and they let us waiting inside of the plane got about 1h 30 min . I will never use air Mexico again"

Contras: "Aeromexico in a new cost reduction strategy decided to lower the temperature in their air conditioners making it a VERY uncomfortable flight. Also the lady at the gate didn't let me board the plane with a frappuccino arguing that's what the no liquids policy is about. A blatant display of ignorance and lack of training."

Contras: "Lack of information which caused delays to board."

Prós: "It is a good airplane very modern"
Contras: "Delayed. We wait almost three hours in the airplane."

Contras: "They cancelled the flight to Sao Paulo, and broked my luggage with even take responsibilities. A complete disaster the service quality."

Contras: "Plane was late , and they dis not get my suitcasz"

Prós: "It was my first time on AeroMexico. Like what many people do nowadays, I read reviews online and was quite concerned seeing that there were some outlandish claims. However, I took all the reviews with a grain of salt because rarely do people write a comment unless they are upset. I felt nothing negative as mentioned in previous reviews. I would compare AeroMexico to American Airlines as far as service, but with more food and a free drink (liquor and wine included depending on how long your flight is and if meals are included) and much more room from seat to seat. We were welcomed on board with a mini pillow, blanket and water bottle. Halfway through the flight, right before they served dinner, they came around and gave everyone hot towelettes to clean their hands before eating. I flew from Chicago to Mexico City for a layover until flying to my final destination, São Paulo, Brazil. I am in my mid 20's, travel a bunch and would definitely say I would fly AeroMexico in the future. For the claims that the aircrafts were not sanitary, that is far from the truth. I consider myself a neat freak and it was perfectly fine. For the claims that the aircraft was extremely small, I am sure someone overweight or really tall made that remark. I am an average height and weight and felt comfy. For the claims that no English was spoken and they were rudely treated by staff, I did not feel that way at all and I am American and can't speak Portuguese. It makes me sad that most Americans go to another country and do not try to learn the native language and demand that everyone speak English. All announcements were made in Portuguese and then immediately followed by the English translation. All the airline attendants were able to either speak English or understand any requests I had."

Prós: "people"
Contras: "I didn't like the confusion gates crowded gate change then found out the plane was there and boarded at the last second."

Prós: "On time, comfortable"