Prós: "Padrão adequado dos equipamentos e funcionários"
Contras: "Pontualidade e serviço de bordo pago ( pizza muito ruim)"
Prós: "The food was good"
Contras: "My girlfriend’s Tv stopped to work in the beginning of the flight."
Prós: "hilarious crew and they were very helpful"
Contras: "seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone"
Contras: "There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available."
Prós: "My flight was canceled"
Contras: "I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos."
Prós: "The crew was very nice and helpful"
Contras: "I got charged for bags from Fort Lauderdale to Toronto than Toronto to Halifax"
Prós: "I was only a few minutes late and was not allowed to check in my bag or to board the flight."
Contras: "They could have let me board!!"
Contras: "Deram fones de ouvido com 1hora de voo. Os assentos eram muito apertados. Comida ruim."
Prós: "A tripulação foi muito atenciosa e resolveram o problema da minha comida com muita rapidez."
Contras: "A comida é péssima, sem gosto e ainda veio queimada. As opções de filmes são limitadas. O assento é desconfortável, reclina pouco e eu senti nas costas todas as vezes que o passageiro de trás se mexia."
Contras: "Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time."
Prós: "Tre crew was fantastic"
Contras: "Food"
Prós: "Atrndimento e atenção da equipe"
Contras: "A comida completamente sem gosto O café da manhã foi regular"
Prós: "Do embarque"
Contras: "A tripulação nao e boa"
Prós: "Seats and plane condition"
Prós: "Entretenimento"
Contras: "Completa falta de compromisso da companhia com horário dos vôos"
Prós: "Entretenimento"
Contras: "Descaso com o cumprimento de horário de voo. É impossível fazer um compromisso contando com a pontualidade da companhia aérea para saída e chegada de seus vôos."
Prós: "Boa variedade de filmes"
Contras: "Pouco espaço e cadeira um pouco desconfortável, mas ok por ser um voo curto"
Prós: "Very convenient, good schedules, pretty much on time."
Prós: "Cordialidade do atendimento"
Contras: "Atraso no voo mais de 30 minutos"
Contras: "Não tem alimentação em um voo de 4:00 horas."
Prós: "aeronave"
Contras: "Fila Check in"
Prós: "The crew were fantastic. On time flight always a plus for a vacation. Movie/TV selections exceptional"
Contras: "Headphone jacks did not work well"
Contras: "A comida, frango cozido e vegetais sem sabor. Massa sem molho. O pão estava gelado no café da manhã. Alimentos sem sabor, cardápios muito ruins."
Prós: "Nada"
Contras: "Tudo"
Prós: "Clean plane"
Contras: "No charging docks"
Contras: "Comida não estava legal. Entretenimento sem filmes com legenda em português."
Contras: "First time flying with Air Canada, mixups from the start of the journey until I finally got on my connecting flight"
Prós: "Embarque e os funcionários"
Contras: "Passageiros"
Prós: "Seat selection."
Contras: "The meals didn't taste that great."
Prós: "Conforto , entretenimento e atenção da equipe de bordo."
Contras: "A refeição que é servida na volta deixa muito a desejar. Já as refeições de ida Gru_Yyz é muito melhor."
Prós: "Well designed comfortable sleeping Pods"
Prós: "Gostei de sermos os dois únicos passageiros do voo de Toronto para Rochester, num jato com capacidade para 48."
Contras: "No check in em Rochester a atendente colocou duas pessoas que viajam juntas em fileiras separadas. O avião que nos levou de Rochester para Toronto era alem de muito pequeno, velho e sujo o que causa preocupação com a segurança."
Prós: "Nada."
Contras: "Avião pequeno, poltronas desconfortáveis, auto falante em cima das poltronas com volume muito alto. No embarque, não havia informações do vôo nos painéis dentro da sala de embarque, nem mesmo no próprio portão de embarque. Foi necessário confirmar pessoalmente com um atendente da companhia se o local estava correto"
Contras: "They feel like seats for budget flights."
Contras: "OK, I get it, so they're not Southwest, I can't get credit on a future flight. But what's the advantage of giving me NO benefit for cancelling? I just didn't show up and they had a surprise empty seat at the last minute. Who wins?"
Prós: "comfort."
Contras: "dinner menu (chicken was tasteless)."
Prós: "The aircraft, the crew"
Contras: "Films have to be more updated"
Prós: "Love a direct flight into/out of Budapest! Rouge flights have an app you can use on your device with a small playlist of entertainment options. Otherwise, you're stuck with whatever you brought with you."
Contras: "Wish there was a notice of our flight progress somewhere. I felt embarrassed to ask the flight attendants who had to do calculations on the spot instead of being able to just check it on the app."
Prós: "Entertainment system. Flight crew."
Contras: "The flight was delayed which is fine. I attempted to go to the desk for a food voucher but they didn't have enough workers and were focused on getting people with connections onto another flight and told me to wait. When we reboarded, we were offered vouchers for the airport we were leaving that would expire the next day, which is essentially useless."
Prós: "The airplane was clean."
Contras: "The airline is so cheap they didn't even offer us a bag of pretzels during a five-hour flight."
Contras: "No wifi and i paid for it"
Prós: "Espaço para as pernas na classe econômica foi suficiente para mim, a tripulação foi cordial, o avião era novo à parte de entretenimento foi boa."
Contras: "Quando embarcamos, quase todos os espaços para as malas já estavam ocupados, o espaço lateral das poltronas era muito apertado, a reclinação era péssima, praticamente inexistente. Quando decolamos, começou a cair água na nossa cabeça. O funcionário responsável disse que era do ar condicionado e era normal. A comida era ruim, sem gosto e com acompanhamentos que não combinavam, por exemplo no meu caso era frango com uma salada de vagens e pepino. Fora o horário das refeições, quase não era oferecido bebidas em um voo de 10 horas."
Contras: "Minha tv nao funcionava"
Contras: "A funcionaria no check in da GOL. Nao botou no sistema que sou residenre noncansda e em sp a air canada teve ordens para impedir mwu embarque. Lamentavel. No fim td se resolveu em sp"
Prós: "Nothing"
Contras: "3 months to refund a cancelled flight is unacceptable"
Contras: "Super noisy and we left 30 minutes late"
Prós: "The landing..."
Contras: "Left late and overall once again did not find the staff to be exceptionally helpful."
Prós: "All great in Biz. class."
Contras: "We did not have dinner as we tried to get some sleep on this 6.5 hour overnight flight to London. The 767 was in a 2-3-2 configuration for economy plus and general economy. Thankfully they kept the temps cool to the point where we used our coats as additional blankets. I appreciated that the FA’s did not wake us for dinner and they closed my window shade at some point. They were 100% polite and helpful. That said, with the new Polaris Business Sears, UAL has eliminated the restrooms between Business and Economy. So it is a very long walk to the restrooms from Econ Plus and it appears that there are only 4 restrooms for about 120 passengers. Absurd. My family made do because we used the restrooms in the middle of the night when most people were sleeping but this would have been a nightmare after breakfast or with a small child. It appears that UAL has gone for profit over customer satisfaction."
Contras: "Not enough space between seats. I could not book my seat"
Contras: "Not enough space. I could not choose my seat"
Prós: "Entertainment included screens in front of every seat, plus tv/movies over Wifi on my iPad, with a good selection."
Contras: "The extra security line in Panama was slow and painful, and they dump you into this very small waiting area once you're through it."
Contras: "Cold air streaming from the storage bins."
Prós: "I watched a good movie."
Contras: "The plane seemed old. Food was pretty lousy. Hummus was dry, crackers were stale."
Prós: "Tribpulação muito boa."
Contras: "Conforto. Os assentos são muito desconfortáveis para um voo longo."
Prós: "The crew was polite and helpful"
Contras: "The food was very average"
Prós: "Crew did the best they could."
Contras: "Flight was repeatedly delayed and until it became impossible to make my connection. Everything is rebooked and I haven’t left yet."
Prós: "Had a full row to myself, great service, and decent food. The ice cream was a bonus! Even though we took off later, we got back on time."
Contras: "Slight delays in taking off but I understand this was not the airline’s fault."
Contras: "Por conta de um problema da united, perdemos a conexão de Chicago pra São Paulo. A united pra variar perdeu minha bagagem, não pagou hotel e os funcionários do aeroporto estavam bem mal humorados. Experiência terrível!!!"
Prós: "Everything was good."
Contras: "I just wanted to seat with my husband but it was not possible."
Contras: "Checkin com poucos antendentes."
Prós: "Pontualidade."
Contras: "Avião muito velho. Comissárias despreparadas."
Prós: "Pontualidade."
Contras: "O avião podeira ser mais novo. E as comissárias mais educadas."
Prós: "Pontualidade."
Prós: "Avião novo e comissárias educadas."
Prós: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Contras: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."
Contras: "O inspeção do aeroporto newark da united foi tão chato e cansativo, até uma inspeção bem rigoroso dar pra entender mas mal vontade da funcionária e certo discriminação me deixou frustrado. Pois viajo muito e principalmente usa e nenhum aeroporto foram tão chato e cansativo."
Prós: "De pelo menos ter conseguido dormir e saiu no horário"
Contras: "Tripulação sem motivação, o embarque de um 777 por ônibus em GRU é lento, pelo menos dar para tirar fotos. Comida fraca, avião velho, entretenimento antiquado e dem usb. Conforto péssimo para um 777"
Contras: "A cada dia que passa , os espaços entre os assentos , diminuem (em todas as Cias) ficando cada vez mais desconfortavel, de viajar, e para pessoas com alguma necessidade especial , pior fica, ou você ganha muito dinheiro e viaja na classe executiva ou está fadado a chegar ao destino totalmente torto. Tenho 4 hérnias de disco, e está ultima viagem foi um verdadeiro terror , ficar expremido nas poltronas da classe economica."
Contras: "Cabin too cold"
Prós: "Comida"
Contras: "Espaço da poltrona, atraso no voo."
Prós: "From the comissary"
Contras: "The seats and space"
Prós: "Pontualidade e profissionalismo"
Contras: "Conforto, comida e sistema antigo de entretenimento"
Contras: "The flight was delayed for 2 hours... One of my bags was on another plane had to find the bag at 1:00 am ... No Fun"
Prós: "Quick boarding and early arrival"
Contras: "No real entertainment features. Nothing while in international waters. Not even a map of where we were."
Contras: "Voo de 3 horas e não serviram comida Nao tinha tv para se destrair Tripulação antipqtica"
Prós: "Freebies- free headset, free movies, both dinner and breakfast served , free beer & wine, free bag check. They didn't even try to nickel and dime me."
Contras: "Nothing"
Prós: "Simpatia dos comissários"
Prós: "Comissários"
Prós: "No delays for flight, despite weather."
Contras: "Lack of legroom or recline in seats. I know it’s economy, but come on. We’re not sardines."
Prós: "all was very good"
Contras: "Nithing"
Contras: "Tripulação mau humorada e grossa"
Prós: "I got a whole can of ginger ale"
Contras: "Not much room, seats uncomfortable"
Contras: "Manter a pontualidade"
Contras: "Atraso"
Prós: "I ordered a wheelchair with AA. The wheelchair did not arrive! However AA got one for me. A wheelchair person was to take me to the gate. No one arrived! My brother in law took me to the gate. Security was more then horrible! Three to five minutes between baggage. I arrived 1.5 hours ahead and barely made it to the gate! Very very frustrated with in inability of security to be organized to do a decent normal job. In all the years I've traveled this was the worst!"
Prós: "Got to gate on time. Attendants nice, good service"
Contras: "seats of course. No room anymore"
Prós: "gostei de tudo d modo geral"
Prós: "gostei de tudo"
Contras: "Very limited movie choices on this 767 aircraft"
Contras: "Avião inteiro com cheiro do banheiro"
Prós: "Pontualidade no voo; comida (voo de Rio de Janeiro para Houston (escala));"
Contras: "Nos voos de Houston para Denver e de Denver para Vancouver o espaço entre as poltronas era muito apertado e com grande desconforto, mesmo se tratando de voos curtos (2h e 3,5h). A comida era escassa e se resumia em apenas um pacote de 30g de snacks nos voos também de Houston-Denver e Denver Vancouver."
Prós: "Muito bom"
Prós: "Time and crew."
Contras: "In general, United team on the bag drop (from Atlanta too) are rude, as well as the officers of the security scan team are rough. They have no courtesy. They should understand that passengers are paying for the service and 99% are not “bad guys.” So, politeness and respect are the minimum things they deserve. Additionally, the Atlanta airport checking area and boarding check are not organized. They need to improve signal support for all customer."
Prós: "I was moved up from Row 25 to row 9"
Contras: "Price to watch a movie was 7.99"
Prós: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Contras: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."
Prós: "Crew was helpful."
Contras: "Very uncomfortable chairs"
