Pesquise passagens baratas para Quebec

Prós: "Flight was late, crew didn't do anything to expedite boarding and it took the longest I have ever seen to board a plane."
Contras: "Boarding process was slow and chaotic"

Prós: "The stewardess accidentally spilled a little water on me but she was so nice about it and apologetic that she paid for my drink. Good people skills in bad situations make a huge difference."

Prós: "Everything On time Didn’t missed our connection Good"
Contras: "I don’t know"

Prós: "The crew was fine. The seat was ok. A little cramped."

Contras: "Our connecting flight did not exist because we had to drive to Calgary to catch our flight to Cancun due to mechanical problems in the plane. WestJet was incredibly unhelpful and getting any kind of refund from them for our troubles has been very difficult. The air was broken on the flight back."

Contras: "Way too cramped. Only 1 washroom."

Prós: "Smooth trip."
Contras: "No one would get a wheelchair to get to cart that was on different floor. Driver didn't volunteer to carry bags to cart."

Contras: "The flight left without me"

Prós: "Upbeat crew!"
Contras: "Leaving from the basement of YYC airport"

Prós: "I got to watch "The Post", which took the entire time of the flight. I've wanted to see that movie for months and didn't know how that would happen! Easy flight, good service, friendly crew."

Prós: "Love flying with westjet as the staff are always kind and going above and beyond for the guests."
Contras: "They did not serve coffee on this flight."

Prós: "Crew was great. Tea or coffee would have been nice. Having to pay for everything is ridiculous"
Contras: "Three sets of crying children and parents who unable or reluctant to deal with them. Held everyone hostage."

Prós: "Kind, courteous and helpful staff"
Contras: "It was good overall"

Contras: "2.5+ hour delay from Calgary to Winnipeg. Unacceptable"

Prós: "Really a pretty good trip in my opinion."
Contras: "Not too thrilled with the fact that only a couple of drinks and light snacks are free."

Prós: "WE arrived early!!!"

Prós: "I lol ke the crew !!"

Prós: "Smooth flight, great service delivered by the flight attendants"
Contras: "Food options"

Prós: "Nice crew"
Contras: "No wifi on the plane, entertainment system down"

Contras: "Five hour flight delay due to a flight attendant not showing up on time, not taken care of in any way"

Contras: "flights was delayed but for understandable reason. Medical emergency. Can't rate food. None reminded."

Prós: "I loved flying West Jet and would happily do it again. The food was good (preordered) and we got to our destination safe and sound which is always much appreciated. Our flight was on time and we had no trouble boarding or any technical issues at all."
Contras: "I didn't like how internet/any entertainment had to be pre paid. We already pay a lot (even for the food...$9 wraps!), so to charge for literally everything seems a little much. Also not a fan of the reclining seats. We have zero leg room to begin with, I don't need some stranger crushing my knee because he wants to attempt to move back. I just shoved my knee into the back of the chair so he couldn't move back anymore."

Prós: "Overall service on the flight."
Contras: "The management of carry on luggage on the flight. It seems that there is no control over the placement of carry on luggage in relation to seat selection. many people entering the aircraft drop of luggage in the bins close to the front of the cabin even when they are sitting at the rear... Simple solution would be to assign luggage based on zone. Zone A to Be Window seat. Zone B to be a centre seat and Zone C to be Aisle seat. Designate a portion of the overhead bin to be A, B and C like the seats. Ensure that baggage is transported to the seat designated."

Prós: "The stewardess serving drinks was very pleasant. Thank You"

Prós: "Crew was lovely. Super funny and cool"
Contras: "No onboard movies etc. But it is a smaller plane so I guess it makes sense"

Prós: "I liked the friendliness of the crew and how accommodating they were of me and of their guests!"
Contras: "There was quite a delay on my flight and I didn’t get an email to let me know there was a delay. Because I happened to go to check in earlier, I happened to noticed the delay. I wasn’t happy about not getting an email. I called West Jet to find out about the delay and it took approximately an hour to speak to someone. When I did, the delay was explained as weather related and the reason for not getting an email was because they hadn’t gotten to it yet I believe. I wasn’t happy with that as a reply. The flight was then delayed again by several minutes. I would have appreciated some form of compensation as I was going to get a lift home from the airport and ended up having to pay for a taxi as I was coming in so late. In all other flights, I know west jet to be quite an accommodating airline. The crew was great, I simply didn’t appreciate how the delay was handled."

Contras: "Lots of delays on different flights for members of our party flying from various points in US to Calgary and on returns. Several folks had damage to their luggage, including wheels torn off of baggage and a cracked ski helmet."

Prós: "Crew was awesome."
Contras: "Really warm in the cabin."

Prós: "Quick boarding, good customer service, and friendly staff."
Contras: "When I booked online it was a little unclear that I would have to pay extra to check a bag. No problem but would make a better customer experience if I had been aware of this"

Prós: "Flight was on time."
Contras: "Seating was very cramped, uncomfortable."

Prós: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."

Prós: "The staff was very nice they got me water right away when I had to take my puffers as someone had perfume on"
Contras: "2cookies and a drink of orange juice on a 5 hour flight is food and no movie for five hours I could of got that on air Canada but one hour difference I took this flight comb"

Prós: "The service its good"
Contras: "One baggage did not arrived"

Prós: "Only problem is my flight didnt have screens and you had to pay for a tablet. I get screens on my flights to Edmonton and Sask for work with Westjet all the time but on a long flight to London they're majorly lacking. A basic meal over a 9.5 hour flight should be included as well."
Contras: "1 for usb charging ports though. I still love Westjet but different priorities for International flights should a no brainer."

Prós: "Helpful polite staff. Many great movies and tv shows to select from."
Contras: "Trying to sleep in an uncomfortable, small, non reclining seat."

Prós: "The crew so nice and helpful"

Contras: "Staff was impatient and snappy when telling passengers to do something the first time. Smiles were forced and didn't seem genuine. Otherwise the flight arrived safely and early."

Prós: "Only the boarding was good"
Contras: "My luggage was damaged"

Contras: "Low-quality white wine. Good to encourage Canadian production but cheap choices do not help the airline's réputation."

Prós: "the price"
Contras: "they left late"

Prós: "We were delayed while in the plane. The steward decided to give drinks and snacks on the house which in the end lightened the atmosphere. It did make it late for the Oilers play-off game which was likely very important to many of the business men on the flight."
Contras: "Could not figure out how to get their entertainment app to work."

Prós: "Most of the free were cheerful and funny. Good seats"
Contras: "Online checkin was impossible and I was told to go to the counter. At the counter they told us we could not sit together (couple). One of the service staff on board was rude to my wife when asked a simple question. You have to pay for movies on a 4 hour flight?"

Prós: "Reaching my destination"
Contras: "Wish the emails/alerts came sooner. I waz always in transit when i was told my flights had been delayed or cancelled. I wont blame people for weather but it was the most annoying trip i have yet to take. I dont mind dissapointment but please dont waste my time."

Prós: "Not much"
Contras: "Late"

Prós: "Flight was good."
Contras: "LAX is not a user friendly airport. Staff do not know which terminals guests need to go to"

Prós: "The flight attendents were friendly."
Contras: "The seats weren't comfortable at all which meant i was constantly shifting around in my seat. We were in the emergency exit seats which meant the chairs didn't recline. Not a very comfortable section."

Prós: "crew was awesome - captain gave us updates"
Contras: "scheduled to land at 9. Landed at 9:30 - then WAITED for a gate. Finally off the plane at 10:14. that ISNT ok!!"

Prós: "Very friendly staff, roomy seats, arrived on time."
Contras: "Nothing really, everything was great!"

Prós: "What is there to like when your flight causes you to miss the last train home in the middle of the night. Movies were decent."
Contras: "Not only were you late, you didn't even apologize. Your delay forced me to take a cab, which is more than $40 more than a train ticket. Moreover, the crew was just unfriendly. starting from responding to questions with eye rolling and sour face and ending with not even responding when I say thank you when leave the aircraft. Little things that contributed to just poor experience overall."

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "All good"
Contras: "To drop the bag was very messy"

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "The leg place and reclining chair"

Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Prós: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Contras: "More vegetarian options in the menu."

Contras: "The temperature should be a bit warmer"

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Contras: "Lack of food!! LATAM you are doing it wrong"

Prós: "I liked almost all!!!"
Contras: "The sandwich (cool meal)... The may improve it..."

Prós: "Said Paulo airport was chaos but flight was great"

Contras: "No entertainment. The airplane seems to be an older model."

Prós: "The crew was very kínd!"

Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Contras: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Prós: "Nothing"
Contras: "It was nasty, disordered. Bad experience"

Contras: "Aeronave muito velha, parecia que ia desmontar no ar."

Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"

Prós: "Wine and whisky"

Prós: "Service"
Contras: "The plane is ok but it is an old 767"

Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Contras: "Company was not able to understand situation and did not offer solution. I lost my money"

Contras: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Prós: "Staff was nice despite the situation."
Contras: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Prós: "I like the food,delicious I like entertainment very good!"
Contras: "The service very slow. The sits very small,no confortable!"

Prós: "TV movies"
Contras: "More popular movies"

Prós: "The food was good"
Contras: "My girlfriend’s Tv stopped to work in the beginning of the flight."

Prós: "hilarious crew and they were very helpful"
Contras: "seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone"

Prós: "Food was great"
Contras: "Smoothly flight"

Prós: "Service"
Contras: "All was as good as expected"

Contras: "There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available."

Prós: "My flight was canceled"

Prós: "Tre crew was fantastic"
Contras: "Food"

Prós: "Everything, we were on time and everything was perfect."

Contras: "The aircraft was so small there was not enough room for even most standard size carry-ons. The crew were not patient and gave passengers attitude for trying to bring their carry-ons onboard. On the way back from Toronto, we were sitting on the runway for more than one hour waiting for "de-icing". If this is a recurring thing, why not time the arrivals and departures better to avoid making people sit there, disconnected from everything and waiting? Also the screen on my "entertainment center" was broken but thankfully I had my own book to read. Air Canada has not had the most welcoming crew or most up to date fleet in my experience; I fly with them mostly because of their cheap fares. I guess "there ain't no such thing as a free lunch"."

Prós: "Seat selection."
Contras: "The meals didn't taste that great."

Prós: "Well designed comfortable sleeping Pods"

Prós: "Chairs and the space was very good."
Contras: "Crew and the food was very poor. This is the only long international flight 10 hours that served a night grate dinner and the crews got disappeared the rest of the flight and no breakfast."

Prós: "The crew were friendly and efficient."
Contras: "Being delayed for mechanical issues seems to happen more often now, which gives pause. Obviously we want a safe aircraft and I'm glad they deal with the issues, but why are these issues popping up more frequently now? Also, the seats are very uncomfortable for a tall person - no lumbar support"

Prós: "Boarding was easy"
Contras: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."

Contras: "Entertainment choices limited compared to the past. Very few recent releases (they now have "new to Air Canada" releases and they can be decades old"

Prós: "the pilot did a great job. the crew was nice."
Contras: "It was interesting to me that the plane used for a 4 hour flight (this one) was smaller than a plane used for a 1hr flight. I was uncomfortable the entire time. this was a redeye flight, departing at midnight. the cabin lights stayed on for the first hour making it impossible to dose off. we were given a 'snack' of a disgusting chicken wrap slathered in mayo. it was inedible. oh, and accompanied by a large kitkat bar. I mean. Who came up with this combo? there were no screens, no in flight entertainment unless you wanted to run down your phone battery or rent an ipad for $10. I was truly disappointed."

Prós: "At least the entertainment systems worked this time."
Contras: "I've never thought that airplane food was bad before, but they ran out of the main options and I was left with macaroni and cheese. It was bad."

Prós: "Crew was very good."
Contras: "In-flight video (via app) was slow and unreliable. Seat comfort was lacking."

Prós: "Nice to see some older flight crew members."
Contras: "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."

Prós: "Not a full flight, so there was lots of room to spread out! Food was decent, service was friendly and nice."
Contras: "Be ware that there is no personal entertainment on the Canada Rouge so you have to bring a laptop or iPad to download the player app. Thankfully there were outlets for this 9 hour flight."

Prós: "Enough empty seats that I could lay out to sleep. The price was very reasonable."
Contras: "Hard to believe in 2017 an airline can offer a 9-10 hour flight without any in-flight entertainment system."

Prós: "Espaço para as pernas na classe econômica foi suficiente para mim, a tripulação foi cordial, o avião era novo à parte de entretenimento foi boa."
Contras: "Quando embarcamos, quase todos os espaços para as malas já estavam ocupados, o espaço lateral das poltronas era muito apertado, a reclinação era péssima, praticamente inexistente. Quando decolamos, começou a cair água na nossa cabeça. O funcionário responsável disse que era do ar condicionado e era normal. A comida era ruim, sem gosto e com acompanhamentos que não combinavam, por exemplo no meu caso era frango com uma salada de vagens e pepino. Fora o horário das refeições, quase não era oferecido bebidas em um voo de 10 horas."

Contras: "Super noisy and we left 30 minutes late"

Prós: "Great fast flight"

Prós: "Fairly smooth flight."
Contras: "Mixed messages on the ground about our bags. We were told that they were checked through to Montreal. Some remained in San Francisco. Some got off in Toronto. This was not a Quantas flight, but an Air Canada flight. Their service was not great. On the flight from Montreal to LA there was no entertainment system and it took 2 hours to get a cold drink. The only food offered was for sale."

Contras: "The seats and the lack of leg room."

Prós: "Direct flight without having to stop in Toronto."
Contras: "Seats are too close on Rouge. Not enough leg room like regular Air Canada flight."

Contras: "Very rude air crew who treats you as a bus passenger, does not completely listen to your requests, on business class. I also had my return connection flight cancelled and moved 6 hours ahead of the original one, which made me just wait that long at the airport."

Prós: "9 hr Flight from London to Vancouver was great, we were in Economy and the plane was half full so we both had 3 seats to sleep, on pretty decent for an economy ticket! Seats in the 777 seem to have more room."
Contras: "Service was good, offered us a 2nd glass of wine, but the food was mediocre."

Prós: "Crew was helpful"
Contras: "Didn't like the delay Had to check carry on"

Prós: "Clean cabin, nice airplane"
Contras: "The plane was late enough to turn a commuter flight into a complete waste of an afternoon!"

Prós: "Crew and Confort"

Prós: "North American flights are definitely not as comfortable as in Asian flights"

Prós: "Good boarding procedure"

Contras: "Delayed over an hour, making it almost impossible to catch our connecting flight in Montreal. Thankfully, the flight out of Montreal was delayed and we were able to make the flight by the very last minute."

Prós: "The flight was great, friendly staff, great food, new plane, lots of options on the new AC entertainment system. The new Star Alliance terminal (T2) at Heathrow is also so fast and efficient! No complaints at all!!!"

Prós: "1. Pilot kept plane informed which is great especially when there is potential turbulence."
Contras: "1. No entertainment on the flight. Not even opportunity to see where the plane is in flight and when we will arrive. No USB charger on the flight. Very outdate plane. 2. The plane was very dirty - trash in between the seat 4. The food was the worst I ever tried on the plane 5. I was very surprised at the very disappointing service. I must say, with all the travel I do, apart from 1 young lade, the flight attendants acted like they loathed being there. It is so disappointing especially b/c I am Canadian so it is a bit embarrassing that Air Canada seems to have such terrible service. 6. The flight attendants were out of a lot of things, I heard them mention several beverages they were out of throughout the flight. I also heard them say that there will be no hot beverages while seatbelt sign is on (which it was a lot). I guess that is reasonable, however, it is the first time I have encountered that on the place. Instead they directed to passengers to come up to the back of the plane to get a hot beverage when the seatbelt sign was off. I did a few times - 1st time they said they were out of cups and to stop by later. But 2nd time had the cups. Did these cups get magically delivered midair or perhaps maybe they just needed to bring cups from the storage on the place and could have given me an option to wait while they retrieve them. 2nd time when I stopped by to try to get a hot beverage, a lady with black hair just gave me an empty cup. The whole experience with this flight was confusing - some attendants seemed not to understand fully what passengers were asking."

Contras: "Air Canada closed the door ten minutes before departure although the knew we were in the terminal trying to get to the gate. Air Canada charged us $315 for a flight two hours later."

Prós: "Comfort and Entertainment were great. They were punctual as well."
Contras: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."

Contras: "Didn't even get to fly. Air canada! Avoid at all costs"

Prós: "Food was really good and they passed drinks a few times as well as walking through with water. Staff was friendly"

Prós: "The stewards were very attentive and kind. My original seat was kind of squished and there were a few open seats on my flight. So a lovely stewards offered me another seat where I wouldn't be sandwiched between people."

Contras: "Only in Canada they make you remove headset for takeoff and landing."

Contras: "Late and overbooked Toronto Airport Dodd is bad. --- no veggie optional"

Prós: "People were nice wHen airline made them available to us. But business lounge, special services, and other services were not available in Toronto when we wanted them."
Contras: "Connecting flight was repeatedly delayed. Then finally cancelled because no crew was provided by the airline. Since this was only announced so late - after midnight - hotel rooms were no longer available we had to try to sleep on the floor in the departure hall. Maybe ok for 20 year old travelers. Not for 75 year olds like me who paid business class fare so as to hopefully avoid some of the rigors of travel. I managed to catch up on some sleep the next day in the business lounge while eating for my rescheduled connection. Still it has taken an additional period to physically recover from this experience."

Prós: "The crew and the service was top notch."

Contras: "Bathroom needed more attention to cleanliness"

Prós: "Service was great, food provided on our international flight was delicious and more than plenty. Beverages were tasty, the check-in and boarding process was very smooth and well organized. My wife and I definitely had a great experience."

Prós: "Entertainment system was nice and I had a good seat on the aisle with no one in the middle, which was lucky."
Contras: "Getting checked in London was a pain. Air Canada had changed my original flight over (a change I wasn't happy with) and then when I got to LHR had marked my record for a change fee! Left hand doesn't know what the right hand is doing. Crew was generally inattentive, absent, and hardly friendly. At one point I was instructed how to load my (tiny) food tray properly after the meal. I am sorry but you are working for the airline and I am paying for service, which I didn't get."

Prós: "All great in Biz. class."

Prós: "Crew was amazing. Very comfy seating. On time. Great entertainment options."
Contras: "Entertainment system did not start until 30 minutes into the flight. Wifi didn’t work until a few hours into the flight."

Prós: "The food was surprisingly good."
Contras: "The seats felt a bit too cramped."

Prós: "The crew was polite and helpful"
Contras: "The food was very average"

Prós: "The crew was ok. The seats were far from comfortable."
Contras: "The seats were so close together and did not recline to a comfortable position at all and to be a flight over 2 hours is just plain ridiculous! I will definitely be putting United on my list with Spirit from now on. Choosing either of them for such discomfort versus price savings is not worth it!"

Prós: "Everything was good."
Contras: "I just wanted to seat with my husband but it was not possible."

Prós: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Contras: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Contras: "Cabin too cold"

Prós: "Nice Flight Actual flight was smooth for the most part. We saved time and arrived at Narita 45 minutes early."
Contras: "The food was awfull!! To put it mildly, every meal was simply low standards and tasteless."

Prós: "It was no airplane for us for another 2 hours. United does it more often then other carriers. We mad it home at 2 am instead of midnight."

Prós: "The flight was great"
Contras: "Overcrowded"

Prós: "The flight went very smoothly from start to finish"

Prós: "The staff was unbelievably rude. NO SNACKS, NO FOOD. I was told I shouldn't "expect" there to be food. Because our ticket was screwed up due to United error, we almost didn't make the flight. One of our 3 seats were given away to another passenger. If someone didn't volunteer to give up their seat, we would not have had 3 seats."
Contras: "Terrible experience"

Prós: "I was bumped from my flight, put on a later one which was delayed and I missed my connecting flight which had to be rebooked. I was not notified before arriving at the airport so I waited there for 4 hours. As a result, I missed dinner plans at my destination."
Contras: "I couldn’t reserve a seat until 24 hours in advance of the flight so I got a terrible seat."

Prós: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Contras: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."

Prós: "Crew was helpful."
Contras: "Very uncomfortable chairs"

Contras: "Too tight for legs."

Prós: "Felt a bit cramped but otherwise was a good flight. Left and arrived on time."
Contras: "Seats are a bit cramped but still more legroom than most flights in economy. So that’s a plus."

Prós: "Staff nice and efficient."
Contras: "No power outlets at the seats. Alaska Airlines have this and it is very important."

Contras: "The landing was terrible. I guess everyone is allowed a “opps”"

Prós: "Custodian found us blankets and water"
Contras: "Zero effort in San Francisco after my first flight was delayed leaving Seattle and arriving there late and missing my connection."

Contras: "Seating"

Prós: "Very friendly crew"

Contras: "The plane was completely outdated and very dirty and uncomfortable."

Prós: "Smooth take off and landing"

Prós: "Overall my experience was about the smoothest I've had in years. Unlike those smaller/cheaper airlines. I'll never fly them again. United has brought back the pleasure of flying coast to coast."
Contras: "What I didn't like, well it now seems to be the norm, but why on earth don't the airlines provide meals to everyone onboard. It would be nice to receive a box lunch or snack, more than just a minunt size bag of trail mix. We do pay a lot of money for these flights. It's. it like the planes are leaving the gates half full anymore, so I know they're making money. Feed us more than a snack please. Ok that's my load off my chest."

Prós: "New planes have a bit more room and we arrived early"

Prós: "Paid fee for exit seats. Plenty of room."
Contras: "Exit doors have a draft, not informed ahead when booked. Very chilly with 2 blankets."

Prós: "My flight was on time."
Contras: "No leg room."

Prós: "Overall the flight process was fine."
Contras: "Kayak is not transparent enough about highlighting which flights are low cost flights during purchasing. I thought I was purchasing a regular fare where I could bring a normal carry-on onto the flight, but this was a low cost flight and I had to check my bag. This information was not disclosed until after payment, and I believe this is dishonest on the part of Kayak. Kayak needs to be much more upfront about the details of the flights so that we passengers can select flights according to their needs. I felt deceived by the fare and would have purchased a different flight if I would have known ahead of time."

Contras: "Because of a delay in SFO to Chicago O'Hare airport I missed my connecting flight back home. My connecting flight left early without me. While boarding the plane in SFO, the people at the gate made me check my carry on bag. Which I thought was very weird. When we finally got to Chicago I stood in line for two and a half hours to talk to one of the worst customer service lady of my life. She swore at me many times over me trying to be polite and wait for her to call me up to find another flight. Instead she looked at me and said "what are you waiting for?" She said to me "Oh here's a flight. But oh wait it's already sold out or gone" and she would laugh. Finally she found a flight close to where I live. My baggage had got lost from my connecting flight leaving without me. I got all of my luggage 2 days after. My carry on bag that got checked at my gate was in a clear trash bag. I took it out of the bag to find that it was completely trashed. My handles were ripped off which put a huge whole revealing all of my personal items. My carry on bag has only been used once and can never be used again. I unpacked my bag and noticed $300 worth of my stuff was missing. I have called to make many complaints to talk to corporate office but no one would give me the correct number. I will NEVER fly United Airlines again. I am so disappointed."

Prós: "Nothing"
Contras: "Crew was horrible. Seat was so tight that it shouldn't be legal!"

Prós: "Great flight crew"

Prós: "There were maybe two of the flight attendants. Who weren't rude. The rest well, I guess didn't like there jobs? I lost all my money for my first flight, because i was over 4 hours late. When i purchased a ticket from cheapo air, the person helping me was so nice. Unlike United airlines, or Viama. When i missed my flight that i paid $1,300.00, United said they'd give me another ticket for $4,000? This was a one time offer to redeem my $1,300 Viama said $10,500? I will only buy my tickets from cheapo air from now on."
Contras: "The flight attendants are very snotty, 2 out of the 18 I encountered were polite. The rest acted like they hated their jobs, and all the passengers. When you travel to another country they should have at least one person who speaks English. Can't really say much for the food, essentially requesting a vegetarian meal was out of the question, so i just starve. Drink some watered down booze, take a few dramamine and sleep. The layovers are ridiculous. 14 hours, 8 hours 4 hours? Good thing God made Beer and pizza."

Prós: "The experience was as good as it could ever be for a 'plane'-jane flight, the crew was really nice! They handled an annoying baby situation really professionally and smiled a lot. Thank you for the in-flight season of Workaholics and House Hunters! I thought that was a cool feature and watched quite a bit to pass the time."
Contras: "But seriously my back is going to be damaged forever from the uncomfortable seating. Even just ones with a decent footrest for someone too short to reach the ground. Thanks from the little people~"

Prós: "I was able to watch Monday Night Football on Directv."

Prós: "Aircraft with old decoration. Could not see a single smile from the crew."

Prós: "Crew was nice"
Contras: "The screen was frozen the whole flight."

Contras: "Very late departing Boise. No crew to fly plane. Our plane sat at the gate with no crew to fly it."

Prós: "Personal are very good."
Contras: "They cancel trip many times! When i request the voucher for hotel because the plain dont wait the delay was very ruff to give the same."

Prós: "Everything"

Prós: "Flying across the country is always kind of a miracle. Lots of babies an toddlers on this flight and they all slept. Flying now is like Greyhound bus with wings."
Contras: "No meal served, coffee tasted burned, cramped seat didn't recline. They sold out of alot of the food choices"

Prós: "The duration of the flight - no stops"
Contras: "The food was poor, the airplane was an old one"

Prós: "Good Speedy trip very awesome Pleasant helpful people"
Contras: "when I suggested window seat I thought I would have it throughout the entire flight that was pretty much the only disappointing thing about the whole trip"

Prós: "Boarding was done quickly and the crew members were great."
Contras: "I hate the fact that I had to pay for data just to see the map of where the plane is during my travel. Other airlines will at least give you a map to view as well as one or two free movies/show. They don't make you feel like your being forced to purchase data just to have a pleasant ride. I also hate the fact that I checked in my bag well before my flight (even had time to grab something to eat before boarding) and when I landed the airline informed me that my bag didn't make it on my flight. Like how does that even happen? Then tell me it's on a different flight, that landed 4 hours later. Well, my bag wasn't on that flight either but on a different flight that landed a few minutes later."

Contras: "First flight was delayed, missed next 2 connecting flights. Next flight home wasn't for 24 hours, so had to pay for my own hotel + another $200 for a rental car to drive 5 hours home. Made it home 1.5 days later. They lost my bag, bag made it home 3 days later. Overall, worst travel experience of my life."

Contras: "See above"

Contras: "Told about wi-fi but failed to mention anything except United info carried a charge."

Prós: "Crew is very polite and helpful. Boarding was quick and painless. Overall very pleased with experience."

Prós: "Can't say I liked anything about this flight or my interaction with United about it."
Contras: "Where do I start - tried not to select a seat until boarding, so I can get a chance at seating up front of the cabin - the online system selected one for me anyway that no one could remove. With 20+ seats open when I left for the airport - in the 20 minutes or so until I got there, they were all taken and I was stuck in a seat in Row 37 in the back of the plane that I didn't even select. The Premier Access line was taking 40 minutes to process and had to be moved to a regular line that took only 10 minutes. Plane was an old 767 with my seat mate overweight and spilling into my seat - since flight was supposedly full , no chance to switch. Flight attendant light wasn't working and had to go to them myself to get headphones that weren't provided. Overall, horrible experience I wouldn't want to relive again."