Pesquise passagens baratas para Kuta

Prós: "The vegan (strict vegetarian) meals are great, and they stick with assigned seats which I like as well. Hindu meals contain meat and are not vegetarian, meaning Hindu meals only exclude beef."
Contras: "Please people, to make everyone else's ride more enjoyable please do not overpack. You really only need one suitcase and one carryon at maximum even if you are staying in a country for a month or longer. Just wash your clothes there."

Prós: "Great enterteiment, spacious seats and great service"

Prós: "Watched the entire Mike Tyson Mysteries box set."
Contras: "The ending of the Steve Jobs movie was a little pat."

Prós: "Quick boarding. Shocked to be getting a meal on a short flight."
Contras: "Dubai airport is a maze. We spent 10 minutes in a bus and then had to walk 15 minutes just to get to our gate. Layout doesn't make sense."

Prós: "Good timing (daytime flight). Punctual."
Contras: "Documentaries."

Prós: "I loved the flight as the plane chairs were comfortable, the crew service was pleasant and the entertaining program was fun. The hotel I had for the over night lay over was comfortable with fulfilling late dinner and early breakfast. The shuttle from and to the airport was punctual, frequent, and safe."
Contras: "The long wait at the airport to get the complementary visa to go to the hotel."

Contras: "The travels send me a credit card authorisation an hour after I booked the payments was done while I booked and the deadline was 4hr after travels send me that mail. it was midnight so the next day my booking was cancelled by the travels."

Prós: "My overall experience flying Emirates was excellent! The crew never stopped taking care of passengers. They were amazing!!! Everyone from check-in to departure was helpful and friendly. I will recommend to everyone"
Contras: "There wasn't anything I didn't like."

Contras: "My seat could not recline, it was broke, but the flight attendant arrange another seat ....."

Contras: "As usual best of the best"

Prós: "On-time, Service, flight & Behavior, conduct."

Prós: "The seating, food, safety measures"
Contras: "You are best nothing to improve"

Prós: "Crew was very nice and helpful"
Contras: "Boarding with Nigerians is always difficult"

Prós: "Crew was great"
Contras: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."

Prós: "Nice crew."
Contras: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."

Prós: "Good check-in experience."
Contras: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."

Prós: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Contras: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Prós: "Yes I like the services and then you will have good stuff for goods"

Prós: "Crew was amazing"
Contras: "The people sitting near me were crazy and it was an uncomfortable flight"

Prós: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."

Contras: "Not much food to eat."

Prós: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Contras: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Prós: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Contras: "Very small plastic cups of water. On-board on call crew service was slow."

Prós: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Contras: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Prós: "Entertainment and great inflight staff service."
Contras: "Food needs a bit more innovation."

Contras: "Former travel to Dubai offered food vouchers. No vouchers given and the layover was over 5 hours and portions were smaller on the plane. Bad in flight entertainment screens."

Prós: "Service was excellent"
Contras: "Veg food needs to be improved in ROME-DUBAI Sector."

Prós: "I had plenty of space"
Contras: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Prós: "Liked The service and the spacious airplanes"
Contras: "No choice left for dinner and would have loved a snack"

Prós: "The exit row due to my size good choice"

Contras: "movies selection"

Prós: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Contras: "The fact that my next flight is going to be economy"

Prós: "Crew were great"
Contras: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."

Prós: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Contras: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."

Prós: "Comfort, service, food"
Contras: "Nothing"

Prós: "I liked the boarding process. And the food this time wasn't bad."
Contras: "The crews have just been ok. There were maybe 2 that went above and beyond but the others are just ok. There is nothing outstanding about the service."

Prós: "Flawless flight, great service, comfortable seats."

Prós: "Times were great! Food was decent for airline food comfortable seats great selection of movies"
Contras: "I liked everything"

Prós: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
Contras: "We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing."

Prós: "Great staff and awesome entertainment selection"
Contras: "There is nothing to not like"

Prós: "Everything"
Contras: "Nothing"

Prós: "Over all all was great"

Prós: "Crew and the upgraded entertainment system. Especially, the nee touch screen and 3.5 mm support in the headphone jack."

Contras: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"

Prós: "Awesome"

Prós: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Contras: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."

Prós: "Excellent cuisine and wine/beverage. Excellent seat layout Excellent flight attendant service"
Contras: "Some issues with in-seat entertainment systems (some movies did not play properly)."

Prós: "Dubai was fun."
Contras: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."

Prós: "Bad food in flight back from dubai to dallas."

Prós: "Staff was welcoming, accommodating and very courteous. The seats were comfortable and they had a great selection of movies to keep me occupied on 2 overnight 8 and 10 hour flights. Food was good too!"

Prós: "When it ended"
Contras: "After leaving late for our four flight, we circled the Doha airport for an hour and then diverted to Bahrain. The crew was unhelpful, hiding in back, commanding everyone to sit down, despite us waiting on the Tarmac for two hours. Water and snacks were hard to come by and everyone was unhappy. Tensions were high and the crew was not around to assuage the masses. Very unhelpful. The 4 hour flight became a 9 and a half hour flight. It, for lack of a better term, sucked"

Contras: "We were delayed 3 times and never once were given any information as to the delays! Fortunately, I was not in transit in Istanbul!"

Prós: "Very accommodating staff."
Contras: "Temperature was up and down. Seats were small."

Prós: "The crew were really nice and they tried their best to make this flight comfortable, but it was like a torture."
Contras: "For a supposed two-hour flight from Erbil to Istanbul we spent about 10 hours in the aircraft (in Erbil and Istanbul airports tarmac and runway) on New Year's Eve! Instead of boarding the passengers and waiting for getting Istanbul approval to fly, Turkish Airlines should have canceled this flight IF the weather condition in Istanbul was not Ok. Later on, once we got off the airplane in Istanbul after more than 10 hours, I noticed that the weather condition only affected our flight from Erbil, and surprisingly not other flights arriving from EU or USA. (My wife's flight from Washington DC to Istanbul's Ataturk airport at the same time landed smoothly, without any hassles!) The way that THY is categorizing passengers/flights, supposedly based on racial issues, is outrageous. Do not discriminate against your customers who just happened to be based in a neighboring country. If there's a harsh weather condition it should apply for everyone and all flights."

Prós: "Crew was great"

Prós: "Entertainment screen was new and user friendly with many options. The food was surprisingly tasty. Accessory packet had niceties. Flight attendants were very helpful. I would consider Turkish Airlines at the top of my list on my next trip."
Contras: "The sandwich snack available at all times could have been 100% whole grain to be more healthful."

Contras: "the boarding delayed and that is why we missed our connection. at firs they didn't even gave us tickets to the next flight, but to another one at midnight! we had to explain that because is was not our fault we want to reach berlin as fast as possible, and we believe we deserve compensation. we got no compensation and we have missed our plans for the firs night at our vacation."

Prós: "nothing"
Contras: "rude and inattentive flight attendants, inaccurate time reading for istanbul which meant connecting flight almost missed--again. ran to the connecting flight after being held hostage on a plane that was about 120 degrees. overheated pregnant lady asks for water six times before being brought one small cup begrudgingly. everyone on the flight was sweating and no attention drawn to this by staff."

Prós: "Very affordable price"
Contras: "Crew barely speak English, no one around me could understand their announcement even when they repeated them several times"

Prós: "Seat was ok."
Contras: "There was no food served at all! Just a plastic water container for the entire flight. Could’ve served a snack or two like JetBlue does in USA"

Prós: "Turkish Airlines is a class act."
Contras: "My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible."

Prós: "The flight was good as well as the service"
Contras: "No complaints"

Prós: "nothing"
Contras: "everything"

Prós: "Reliable, high quality service"

Prós: "Good crew and friendly"
Contras: "Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines"

Prós: "Perfect. 10/10"

Prós: "Leg room"
Contras: "I was served Butter chicken after confirming with the flight attendant whether it was an ASIAN VEG MEAL which I had requested. On being confronted about the issue, the flight attendant gave a cold response saying they were out of asian veg meals. One of the worse airlines and should not be a part of Star Alliance."

Prós: "CREW WAS VERY GOOD AT THEIR JOB"
Contras: "WEBSITE FOR CHECK IN WAS A BIT CONFUSING"

Contras: "Missed this flight due a layover and had to wait in the airport overnight."

Contras: "Tell passengers the truth from the start!"

Contras: "The seats are very tight and small, caused me a very terrible knee pain. I will never ever use and suggest Turkish airlines for long distance flights. And I also they don't care about fragile items which is very inconvenience."

Contras: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Contras: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."

Contras: "The lost 3 of my bags"

Prós: "First meal served was excellent. Entertainment selections are always great on Turkish. Staff was extremely helpful and accommodating. Best bathrooms in the air."
Contras: "Plane was maintained very hot throughout our flight, also pressurization was very high making for uncomfortable flight. We needed a better choice than macaroni and cheese for the second meal."

Contras: "Not me but my mom was the person who was traveling. Her luggage was going straight to Bishkek from the US.Last year an old model of mob.phone has been stolen from her suitcase - this year (it is ridiculous guys) souvenirs for friends, 2 small boxes of chocolate candy bars & new underwear with tags. Turkish Airlines do smth. at least try to prevent thefts."

Contras: "departure time changed 3 times"

Prós: "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"

Prós: "Comfortable seat. Food acceptable."
Contras: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Prós: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Contras: "It was all good(which I rarely get to say these days on any carrier)"

Prós: "Great airlines"
Contras: "Nothing to mention"

Prós: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Contras: "Food was dried out and tasteless"

Prós: "Plane was more comfortable this time. I was able to put seat back a bit to sleep."
Contras: "Food choices were poor. For a long flight, it would be ideal to offer things for people with allergies. As a celiac, I was unable to eat most of what they offered me and there were not a lot of options. This is difficult on such a long flight."

Prós: "Food is decent. Entertainment is above par."
Contras: "This was 2nd out of three Turkish flights I've taken that was delayed causing me to run to catch my connection. Also, there was some sort of dilemma or drama with the in flight staff. It took an hour at least from when the drink cart came out until I was actually served a glass of water. The staff kept discussing something at the cart, then leaving the cart, then returning for another discussion, etc..."

Contras: "Very bad customer service It will be my very last flight with them"

Prós: "Our flight from Zanzibar took off 40 minutes late and we made up no time in the air. We arrived at the Istanbul airport 20 minutes before our next flight was supposed to take off. Of course the gates were nowhere near each other so we ran as fast as we possibly could to catch our next flight. When we finally got to the gate, the employees were so kind to rush us through each step of security and get us to the door and there had to be at least 7 or 8 people who were working and doing whatever they could to get us on that flight. It meant so much! We had been up since 2am to catch our previous flight and just wanted to get home to our families and dogs! We were so grateful they worked so hard to get us on the plane!"
Contras: "Because we were late, we got what I'm guessing were the last two seats on the plane. The window seats in the last two rows. It was EXTREMELY tight back there. I'm just glad we were able to get on the plane but the comfort level was really not great and for a 10 hour flight, that stunk."

Prós: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Contras: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."

Prós: "you are the best airline i flew leg space leg stool recliner food politeness of stewardess everything"

Prós: "Great crew"
Contras: "No kosher as ordered"

Contras: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Prós: "Entertainment made the long flight fly by"
Contras: "We are 6'+ and leg room was very limited"

Contras: "Worst wheel chair service"

Prós: "Price and flight time and arrival."
Contras: "Your crew at boarding treat people with no respect. I saw the boarding next door to us. The flights info was not put on board due to computer problem! The whole airport system was down for hours. The flight of Najaf city was next gate to my flight gate and one of the crew lead was disrespectful to the people and he rejected few people from the flight so he can collect money from them!"

Prós: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame."

Prós: "Everything."

Prós: "Pleasant crew, great quality service, good food."
Contras: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Prós: "comfort"

Prós: "Good food on board, TV is in every seat and USB plug to charge."
Contras: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"

Prós: "Crew was excellent explaining about the (short) delay."

Prós: "Economy class product offers good value for money."
Contras: "Boarding processes could be enforced consistently."

Contras: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"

Contras: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Prós: "Delft-themed safety briefing was lovely. Excellent flight."

Prós: "2-4-2 configuration was ideal, because we had a pair of seats on the side"
Contras: "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"

Prós: "entertainment options"
Contras: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew"

Prós: "You asked to be waiting there like live cattle for 30 minutes."
Contras: "The sites, movies, entertainment system was OLD."

Contras: "Only beef in meat options"

Contras: "No food or entertainment on this short flight, which I wouldn't expect. No way to not rate these items on the survey."

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Comfort"
Contras: "Internet"

Prós: "The crew was very kind"

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."

Prós: "The crew was informative"
Contras: "Inflight sandwiches"

Contras: "Everything was OK"

Prós: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contras: "the headrest is hard. Apart from that- all was fine"

Prós: "Nice attention and good food. Plane and seats are confortable"

Contras: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "Awful"
Contras: "Everything"

Prós: "Like the overall KLM experience"
Contras: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Prós: "Just the cabin crew being nice"
Contras: "Punctuality KLM is always late"

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Prós: "Crew was good"
Contras: "Food"

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."

Prós: "We got to Amsterdam on time"
Contras: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Prós: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contras: "Not happy to pay extra money for my case"

Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Nice flight ...was comfortable travel ...good food.Thanks"
Contras: "No such things"

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."

Prós: "Decent seat size. Sorta slept the whole flight."

Prós: "Flight crew; legroom even in cheap seats."
Contras: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"

Contras: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Prós: "I really like the spaciousness, the plug ins and general service"
Contras: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Contras: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Prós: "No chargers or tv on planes"
Contras: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Contras: "Terrible service in flight and customer service wise .. app functionality was below"

Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Contras: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Prós: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Contras: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Prós: "Great crews, excellent customer service"

Prós: "crew great comfortable"

Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Prós: "Food"
Contras: "Entertainment"

Contras: "More water provided during the flight. Also, the second meal was not very good."

Prós: "The crew"
Contras: "Seats! They were too small!"

Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"

Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."

Prós: "Crew was nice movie selection was good."
Contras: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Prós: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Contras: "Nothing to complain about."

Contras: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Contras: "Security services at Manchester airport...too long and not friendly at all"

Prós: "Everything!"

Prós: "Crew was very nice and the plane was clean and comfortable"
Contras: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Prós: "I liked the crew, they were professional and tried their best"
Contras: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Prós: "Flight attendant was very nice."
Contras: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Prós: "Courteous crew"

Prós: "Punctual, great food in Premium Economy, friendly crew."
Contras: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Prós: "It was on time"
Contras: "Food was AWFUL! Better to serve nothing"

Contras: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Prós: "Great crew"
Contras: "Food could be a bit better. White bread is unhealthy."

Contras: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Prós: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Contras: "."

Prós: "Nice Flight Attendants Good Food"
Contras: "Flight was delayed by 1.5 hours"

Contras: "Wheel chairs for my ill and aged parents was not provided"

Prós: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Prós: "Crew are efficient and friendly."
Contras: "Very small plane."

Prós: "The food, the facilities, the seat, everything."

Prós: "It was a fine flight"
Contras: "no specific feedback"

Prós: "Although plane was full staff moved us through quickly"

Prós: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Contras: "I thought the seat seems a bit short but the leg room is ok."

Prós: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Contras: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."

Prós: "The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf."
Contras: "Seat didn't recline as much as needed and was no in flight entertainment."

Prós: "I do appreciate the update via email . Great experience . Thank you"
Contras: "All good"

Contras: "Flight was at 10:30pm. Waited at the gate from 9:00-10:40 with no news. Nobody knew what was going on or what we were waiting for. Finally at 10:40 they announced that the flight would be delayed, even though we had figured it out by then. At 11 the flight crew showed up. We finally boarded at 11:30 and we arrived an hour late to our destination. They offered drinks to the 2 people flying "business class" (they were just sitting in the front but amongst the economy class seats) at the very beginning, but then waited to serve everyone else, but as it was late, most people were already sleeping. We arrived an hour late."

Prós: "That it was not an Air France operated flight. Crew were kind and helpful. Seating was very comfortable, and everything was on schedule."

Prós: "Boarding was vrry easy. Excellent service."
Contras: "Seats in premium economy difficult to adjust, not comfortable. Food ok only."

Prós: "Ok product overall. Friendly crew."
Contras: "1. Dated plane and entertainment system. 2. Flight attendants could have come around with drinks more often. 3. Had to board via a 10 minute bus ride."

Prós: "Nice crew, excellent entertainment, easy boarding"
Contras: "Uncomfortable seats"

Prós: "Amazing movie choices, lots of new stuff. Friendly and available staff at all times. Clean, new plane."
Contras: "I was in coach. ;)"

Prós: "clean. Seat covers nice and clean. furniture color scheme pleasant."
Contras: "1. seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food only sweets. Sufficient for the flight if you had another flight before. 6. Electrical / USB / Network plugs or WIFI unknown."

Prós: "Priority boarding, no passanger next to you."
Contras: "Food and drinks are very poor."

Prós: "Flight cancelled"

Prós: "Crew tried to make the best of the situation. Food"
Contras: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"

Prós: "Service"
Contras: "Tv Options"

Contras: "The entertainment was too limited"

Contras: "Boarding process very delayed and we tired in this journey"

Prós: "As above"

Prós: "The crew"
Contras: "Having to wait 5-6 hours due to missed flight back to NY"

Prós: "Aircraft wasn’t too full and crew were happy for us to spread out a bit."

Prós: "Connections on Etihad. Abu Dhabi airport. Service and hospitality. On time flights and easy check in. US immigration in Abu Dhabi was a breeze."
Contras: "Food was terrible and insufficient."

Contras: "The food!"

Prós: "We had a medical emergency so we couldn’t take our flight. The crew were nice about understanding our situation."
Contras: "Lost our bags, didn’t call us back. We had to go to the airport to find someone to look into our bags. It’s been over a week and we still don’t know where they are. :-("

Prós: "Lay flat bed was very nice"

Prós: "SEating was comfortable"
Contras: "Food was bad! Crew was not very informative on asking about food options! Movie options could be better!"

Contras: "The staff at the Abu Dhabi airport."

Contras: "Someone broke lock of my luggage. It was locked when i checked in atJFK airport. I got the luggage without lock at New Delhi. Though there was nothing valuable in that but still someone tried to get something out of it."

Prós: "Food was good."

Contras: "Ground staff is so inefficient and checkin process at JFK and boarding at AUH is abysmal. Ground staff at JFK have no regard for time and on time departure. Seriously lacking in entertainment options inflight and food is mediocre. Etihad is seriously lagging other competitors from same region like Enirates. This would effect my choice airline for my future travels."

Prós: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"

Contras: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"

Prós: "Efficient and friendly crew, on time"
Contras: "Boarding announcements can be improved so that it's clear which group of passengers can board. Seats are too narrow even for average sized individuals."

Prós: "Service"
Contras: "Chai ☕️ should be good"

Contras: "Few food and drinks options Bathrooms not so clean"

Prós: "On time. Plane was clean. Security clearance was good."
Contras: "Food quality and quantity dropped to zero. Not enough. Should be allowed to bring own food on long haul flight because they keep you hungry. Specially diabetic patient be care full traveling with them."

Prós: "Enjoyed my flight"
Contras: "All was good"

Prós: "No one help me from beginning to end. They provided foood only if you ask 5 times"
Contras: "Lemo services"

Prós: "Food is good."
Contras: "For US flights checking at the US immigration is very unorganized by AUG crew. No good communication for long overlay passengers."

Prós: "Service and comfort"
Contras: "Everything was great ... no complains"

Prós: "First time on Etihad. Would definitely fly them again if possible"

Prós: "Seats were not reclining. Food is not tasty. Boarding is not satisfactory Entertainment is below average movies. Would not prefer to fly again"

Contras: "They served me wrong food, I ordered veg but when I opened it was non veg lol"

Prós: "Bussiness class was excellent."

Prós: "All ok."
Contras: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."

Prós: "Crew was really nice, it was clean and prompt."
Contras: "More movie selection would be nice"

Prós: "Flight seats and entertainment was good"
Contras: "Overbooking Confirmed flight and seats gets cancelled when you reach airport to board Airports and call center staff is rude, no response when my luggage was missing I will never fly with etihad again."

Prós: "Flight was roughly on time. Had purchased extra leg room. Was comfortable"
Contras: "Staff was not interested in providing service. Their attitude was more like "I just do my job". Food was appalling and wines too. Entertainment only had stupid movies"

Prós: "The micro-suites in business class provided ample room and privacy for a good, long sleep. The 11 hour flight passed by so quickly."
Contras: "Nothing"

Prós: "On time departure n arrival"
Contras: "They should include better meal plan. 13 hrs flight they should include three main course. Poor meal plan, my sugar went down n my wife rushed to the pantry n brought some orange juice. I requested Hindu meal, MEl-AUH no rice only 4 pcs of chicken n some vegetable. Same way AUH-NYK no rice. AUH -Nyk second meal only vegetable.It was horrible"

Prós: "Support staff were extremely helpful at the airports crew worked hard to make sure everyone was looked after very enjoyable flight"
Contras: "Nothing"

Prós: "Food and service was great"
Contras: "My bags wwre the last two to arrive. And on a previous flight they didn't arrive at all, I had to go get it two days later. Baggage service need to drastically be improved"

Prós: "Crew is friendly."
Contras: "- Entertainment systems are too old. - Seats are untidy - very congested seating"

Prós: "Etihad is an excellent airline. I had never flown them before. You are given everything that you need: pillow, blanket, excellent service and excellent food. The crew is very attentive. The flight was not full so you were allowed to take any seat that was empty so that you could stretch out. The entertainment options were excellent. For those interested, the alcohol was free."

Contras: "Leg room"

Prós: "Loved the flight from New York to Abu Dhabi great food great seats even in economy and great service as usual. one of the best flights i have taken"

Prós: "Staff was fantastic, bathrooms kept very clean & food was good."
Contras: "Space for leg room in economy seats. Most international flights for economy have more room."

Prós: "The crew especially in business class were rude to others. We had an infant and the crew had no milk. the food options for baby was bad."
Contras: "The crew especially in business class were rude to others. We had an infant and the crew had no milk. the food options for baby was bad."

Prós: "nothing much"
Contras: "The crew especially in business class were rude to others. We had an infant and the crew had no milk. the food options for baby was bad."

Contras: "Food problem again. Did not have vegetarian food, even after selecting it online."

Prós: "I will never fly with Etihad in the future. My bag was delayed for 7 days and the only retribution I will receive is about $100 from Etihad. The airline is almost impossible to reach since they have extremely limited hours in their baggage claims dept and it took about 5 days before they even located my bag. It was another 2 days before I actually received my bag."

Prós: "Nothing!"
Contras: "Horrible airport - sedated and lost ground staff - uncomfortable reclining seats in the business that is a total turn off if you are connecting from a lie-flat business seat and the worst was the fact that I was confirmed twice by the ground and cabin crew that all my incoming luggage was transferred, only to discover upon arrival in Islamabad that they never made it on the flight as the time was short (no idea why Etihad offers short time connections to other airlines when it knows that the airport infrastructure, the baggage transfer systems and their own crew are simply NOT FIT to handle that. Overall - bad experience!"

Prós: "same has above. Overall it was a very good trip !!!"