Pesquise passagens baratas para Heraclião

Prós: "Staff excellent"
Contras: "Seats that go flat so u can sleep on long flight"

Prós: "Amazing crew and service! They are the best!!"
Contras: "Amazing crew and service! They are the best!!"

Prós: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Contras: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Prós: "Food was good"
Contras: "Should have been on time"

Prós: "We landed safely. I like the A380."
Contras: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Prós: "Great service. Lovely crew."
Contras: "Legroom was pretty tight, and im short."

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "Yes"
Contras: "Better food"

Prós: "Crew was great! Food was good! Boarding was fast and organized!"

Prós: "Everything, I love Lufthansa"

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Prós: "Nice crew, good drinks."
Contras: "Would prefer a vegan sandwich option for the short flight."

Contras: "I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together."

Prós: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

Prós: "The crew and amenities are excellent!"
Contras: "Economy space is really tight."

Prós: "All. The customers was good and nice"
Contras: "Nothing"

Contras: "Long delay in taking off. Terrible food."

Contras: "Seats in row 56 are too tight."

Prós: "The Lufthansa service in rebooking."
Contras: "Lost bag- this was after my luggage tag was scanned and I was assured the bag was on the plane. Getting information from Lufthansa about bag status was impossible. Help phones were either busy or never answered. A black hole of no information until the bag arrived 30 hours later. Then a 45 min. At airport to get it back."

Prós: "Crew. Courteous, engaging and supportive, of-course with a smile."
Contras: "Nothing on this flight"

Prós: "The crew were impeccable."
Contras: "Very narrow economy seats."

Prós: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Prós: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Contras: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."

Contras: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Contras: "They Changed the terminal last minute and i miss the flight ! horrible experience i needed to pay new tickets 300$ ! i will never going to book or recommend to anyone to fly with your company.."

Prós: "We reached our destination eventually..."
Contras: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Prós: "Everything overall"
Contras: "Slight delay"

Prós: "New plane. Very nice."
Contras: "not much."

Prós: "check in process, documentation check process and the process in Dammam to collect the baggage"
Contras: "N/A"

Contras: "N/A"

Prós: "Nothing"
Contras: "Fraud United and Lufthansa"

Contras: "The leg room was awful. I felt like a packed sardine."

Contras: "Need free WiFi on international flights"

Prós: "Good food, friendly flight attendants"
Contras: "Boarding process was torture. Lufthansa invited us to check-in early, but would not allow us to finish the check-in online process the day prior: seemed to be glitch in their computer system. We arrived at the airport early, but no one at Lufthansa could help us with seat assignments in order to seat our 12-yo daughter next to a partent. The airline did not open the gate area until 1+35 prior to the flight (advertised 2-hrs prior), and did not put anyone at the gate-desk until 1-hr prior to departure ...and they still could not help us. Boarding was disorganized; Lufthansa appeared to board by different groups, but there were no announcements as to which group(s) should board. Instead there was just a large crowd milling about, waiting to push their way to a gate agent. Very un-German."

Prós: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."

Prós: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."
Contras: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."

Prós: "The crew was nice and professional."
Contras: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Contras: "The flight was delayed for the conditions of the weather although it was clear and nice upon our arrival. Then the airlines did not deliver our luggage and we had to wait for it"

Prós: "Movie selection was great. Crew came through with drinks frequently. Overall nice smooth flight."
Contras: "Car seat was lost even though it was brought on the plane and not checked. Didn't care for the food but it was personal preference."

Prós: "This flight from Munich to Charlotte was operated by Lufthansa. To my surprise (and a little help from a friend) I was upgraded to business class. does not get much better than that !!"

Prós: "Taking off was good"
Contras: "Landing was a little bit stressful. But still ok."

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Contras: "It was my bad luck to be near two children whose parents would not keep them quiet and who played games on their screen for nine hours straight, shrieking the entire time. Nor did any of the stewards help or say boo to the parents."

Prós: "Lovely crew."
Contras: "Boarding process was unclear."

Prós: "Very good entertaining system plus good food . Crew members taking care about people all the time."
Contras: "Nothing"

Contras: "1 meal 10 hour flight 6 hr delay. - temp control"

Prós: "Helpful ground personnel - seems like this connection issue happens often"
Contras: "Leaving Frankfurt late....hanging around airport waiting for a rebook"

Prós: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Contras: "Food on this destination was the best of other flight legs."

Prós: "Realistically the only even remotely like able thing about this flight was that the flight crew was pretty pleasant especially given how early in the morning it was."
Contras: "Honestly there wasn't much if anything to like about this flight. It was supposed to take off at 2:10am and I don't think we even boarded the plane until after 2:30. What's more is no one passed along any information, so no one had any idea how long a wait it was going to be. Needless to say it was very early in the morning, which is a horrible time to be left waiting and information-less. The delay definitely affected my perception of the rest of the flight as well. The comfort level was completely average -I'm a tall person so I've come to expect not being comfortable on airplanes, through no fault of the airlines. That being said despite it being a four hour flight, there was no entertainment on the plane unless you had downloaded the Lufthansa app and streamed through a mobile device. Given that there's no wifi in the Munich airport I don't see how this even would have been an option. Finally, the breakfast of eggs was really not up to par with what I've had on other airlines. I suppose it's unreasonable to think there could have been a food upgrade, but given that we were left waiting over an hour to board the plane (that not including actually finishing the boarding, taxi-ing to a runway and leaving) with no opportunity for food or drink, it would have been nice to actually have a decent tasting meal once we finally got going."

Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Contras: "Allow business passenger to use front bathroom."

Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."

Prós: "Comfort"
Contras: "Internet"

Contras: "Still don’t have my luggage yet"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "The crew was great. The soecial meal request was hadled well despite oversight."
Contras: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Prós: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Contras: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Prós: "Food and service"
Contras: "Working wifi would be good. Better A/C. More comfortable seats"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Contras: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Contras: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Prós: "Seating is tight. The crew was great !"
Contras: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Prós: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contras: "Transfer point needs upgrade."

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Contras: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Contras: "Our lougage did not arrive"

Contras: "Nothing special"

Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Prós: "Friendly crew."
Contras: "So many people on a 747!!"

Prós: "Good flight, very attentive crew."

Prós: "Everything excellent. Comfortable seats in business."

Prós: "Crew"
Contras: "N/a"

Contras: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Prós: "Nice flight, nice crew, and a nice experience."

Prós: "Sandwich was incredibly tasty (although not much filling)"
Contras: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Prós: "Very friendly crew"

Prós: "Very friendly and helpful personnel."

Prós: "Airlines issue"
Contras: "Profiling certain customers"

Prós: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contras: "Nothing to be honest . All positive."

Prós: "Nothing"
Contras: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Contras: "magazines very dog eared and some badly torn"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Contras: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Prós: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contras: "See above"

Prós: "Quick (relatively) flight."
Contras: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Prós: "Good and plenty of food available."
Contras: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Prós: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Contras: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Prós: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Contras: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Prós: "Good food, good entertainment system, comfortable seating."
Contras: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Prós: "Short flight friendly crew"
Contras: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Prós: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Contras: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Contras: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Prós: "Yeah Everything well organized"
Contras: "I believe so"

Contras: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Prós: "Crew were very good."
Contras: "No vegan food available."

Prós: "n/a"
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Contras: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Contras: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Prós: "Nice and attentive crew."
Contras: "Seats not comfortable in premier economy."

Prós: "The seat was very comfortable."
Contras: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Prós: "NA"
Contras: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Contras: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Prós: "Great crews, excellent customer service"

Prós: "crew was great, seats were comfortable"
Contras: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Prós: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Contras: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Prós: "Everything was great"
Contras: "N/A"

Prós: "Food"
Contras: "Entertainment"

Prós: "The transfer times were excellent"

Prós: "Air France has the best crews! They really go the extra mile."
Contras: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Prós: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Contras: "Missed the flight due to late landing from earlier connection"

Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Prós: "Not much but the staff"
Contras: "No room, boarding was slow, zero bag or legroom"

Prós: "Food and wine was very good. Music selection was excellent."
Contras: "Not enough leg room."

Contras: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Prós: "Great service and food."
Contras: "Tv screen is resolution is to low. Hard to see details."

Contras: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Prós: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Contras: "Slight issue with headphone connection, was not the only passenger."

Prós: "Everything was fine"

Prós: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Prós: "Enjoyed my food, especially tasty for airplan fare!"
Contras: "Not enough leg room"

Prós: "Staff"
Contras: "We were 2h late"

Prós: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Prós: "Nothing."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Contras: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Prós: "It was on time"
Contras: "Food was AWFUL! Better to serve nothing"

Contras: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Prós: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Prós: "Getting there on time despite delay"
Contras: "entertainment had very old media and no recent additions. Crew was not very organized"

Prós: "Flight went smoothly"
Contras: "Flight left late The seats are small and crowded There are no entertainment options"

Prós: "Boarding was very efficient"
Contras: "Losing my luggage after checking it at the gate when volunteers were needed."

Prós: "The food was good."
Contras: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Prós: "Standard stuff"

Prós: "The crew was very nice and helpful."
Contras: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Prós: "The food was good, the staff was very friendly and very nice,"
Contras: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Prós: "I like the service of AF"

Prós: "I like service of AF"

Prós: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Contras: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Prós: "Friendly crew; comfort; punctuation. Fast boarding"
Contras: "Simple food - very small amounts. No entertainment."

Prós: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Contras: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."