SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
| Código IATA | LX |
|---|---|
| Rotas | 294 |
| Rota principal | Berlim Tegel a Zurich |
| Aeroportos em que opera | 119 |
| Aeroporto principal | Zurich |
Contras: Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic
Prós: Everything was comfortable.
Contras: I can't think of anything.
Prós: Not one thing about my experience.
Contras: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!
Prós: N/A
Contras: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.
Prós: flight itself
Contras: delayed departure
EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!
Prós: Friendly crew
Contras: Not piling up people like sardines in a can.
Prós: Nice crew and prompt service
Contras: Crammed, narrow seats
Prós: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate
Contras: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice
Contras: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.
Prós: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time
Contras: The business class seat felt a bit claustrophobic when in lie flat mode
Contras: Staff was very friendly, courteous and helpful.
Prós: All was Good, no special negatives.
Contras: Not worth my time to comment.
Prós: Excelente atención, bebidas y comida durante toco el viaje
Contras: Todo bien
Contras: Too much nonsense with carry on and check in language.
I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.
Prós: 10/10 would recommend..
Prós: Crew was very attentive, and boarding and off-boarding was relatively easy
Contras: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.
Prós: Crew was very helpful
Contras: More entertainment
Prós: Crew was friendly
Contras: Food
Contras: Nothing
Prós: More or less on time
Contras: Outdated aircraft. Flight took longer than usual.
Contras: Swiss perfect as always, Barcelona ground worker disaster, as always....
Prós: Crew was very attentive and courteous
Contras: More fruits and non-starchy vegetables would make food more enjoyable
Prós: Crew was very courteous and attentive
Contras: More fruits and green (non-starchy) vegetables
Prós: The crew was great
Prós: The crew was very lazy and not professional
Contras: Don't stop demanding from the crew
Prós: Entertainment
Contras: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to.
The space between rows of seats. It was really crammed in Economy and we are a petite thin family!
Prós: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.
Prós: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.
Contras: Swiss air returned my bagage damaged and there is no way to report it!
Prós: Free food, relatively spacious
Contras: more food!!! REEE!!!
Prós: Crew
Prós: Wasn't awake, can't say
Contras: Probably it would be nice to have a bit bigger screen with general information about the flight and local time
Contras: Better choice of movies and classical music
Contras: Better choice of movies
Prós: Nothing
Contras: Time schedule
Better customer services
Prós: Everything was excellent on this flight.
Contras: Maybe the food menu? But it wasn't bad.
Contras: Nada, I slept through this leg and the staff let me be.
Prós: Swiss is my new favorite airline.
Contras: Nothing bad to report. Book Swiss!
Prós: Friendly crew, smooth take off and landing and generous on things to eat and drink.
Contras: None. Keep up the good work.
Contras: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.
Prós: Entertainment was great, excellent movie selections, and games.
Prós: The crew was friendly and helpful.
Contras: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.
Prós: Great flight
Prós: The crew and entertainment
Contras: Nothing
Prós: the crew were so nice
Contras: not enough room between seats
Prós: The flight was on time and fairly clean.
Contras: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.
Prós: The food and very professional and friendly service.
Contras: Nothing.
Prós: Staff was very friendly and loved the food.
Contras: For economy class, nothing.
Contras: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.
Prós: Seats were comfortable
Contras: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks
Prós: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.
Prós: sidefini landig, merci.
Prós: The crew was very nice.
Contras: The seats had such little cushion that it made the flight extremely uncomfortable.
Prós: It was ok.
Contras: N/A.
Contras: Food and entertainment cud be better
Prós: Great attentive crew.
Contras: Boarding has no groups, seats are small
Contras: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro
Prós: Wonderful on board service from the crew
Prós: The airline is top notch and treated you great like it should be.
Contras: The sears where a little tight but not bad and the movie options were ok not great.
