SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
| Código IATA | LX |
|---|---|
| Rotas | 276 |
| Rota principal | Berlim Tegel a Zurich |
| Aeroportos em que opera | 112 |
| Aeroporto principal | Zurich |
Prós: Seems that the exit row seat was very narrow!
Contras: Be on time
Prós: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Contras: honestly nothing needed improving .
Prós: All great!
Contras: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich!
I hope I can get them back!
Prós: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Contras: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
Prós: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
Prós: Seat was comfortable
Contras: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
Prós: Service was excellent
Contras: Carry on baggage size misleading
Prós: The boarding process was easy
Contras: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.
Contras: We were packed like sardines!
My flight made me want to retire from traveling!
Prós: Awful!!!
Contras: Great customer service
Great flight.
Prós: Liked the time of the flight.
Contras: It left late.
Contras: The seats are small with very little leg room
Contras: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.
Prós: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.
Contras: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(
Prós: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.
Contras: The food was mediocre and the selection of movies was very limited.
Prós: Got an upgrade to business class
Prós: Crew was top
Contras: 45 min delay , shame ..... always the same problem with Frankfurt airport...
Contras: The baggage took a really long time to be delivered to the carousel
Bring headphones
Contras: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.
Prós: Amazing crew and great comfort
Contras: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.
Prós: The meals were awesome, flight great!
Prós: The entertainment was good
Contras: The food on the 2nd flight was bad
Prós: Crew was perfectly fine.
Contras: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!
Prós: The kindness of all people working on Swiss was very special
Contras: The food was not very special, but the chocolates were awesome
Prós: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.
Contras: The whole experience was positive.
Nice flight
Prós: Flight attendants are friendly and helpful.
Prós: Food was ok
Contras: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin.
Crew refused to give Green Tea, saying only available in business class
Inflight screen size was very small ...5-6 inches only
Prós: Movies
Contras: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.
Prós: Food was good .
Contras: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air.
Crew refused Green Tea, saying it is only offered in Business class
Prós: Food was good and plentiful.
Contras: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height
Contras: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.
Prós: Flight crew was on top of things. Flight was smooth and ontime.
Contras: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets
None
Prós: None
Contras: None hate the experience
My name was not In the system
Prós: Nothing
Contras: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA
Prós: The crew was really great and helpful
Contras: Only thing that could have been better was ginger ale.
Contras: Boarding was late and line was very lonf
Contras: Nothing
Everything was excellent
Prós: Crew was amazing. Good food. Comfortable seats
Contras: Music options along with the movies
Prós: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!
Contras: Email updates before flight! Not a single email sent!!
Prós: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.
Contras: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.
Contras: Need more leg room. Cramped for 8 hours is not a good thing
Contras: Need more leg room
Prós: Crew was great, seating comfortable.
Prós: The crew was very accommodating
Contras: Entertainment system was old and with few choices
Prós: The crew was quite pleasant and friendly - very accomodating
Contras: Entertainment system is outdated, the food was only passable. The chocolate was nice
Prós: Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.
Contras: Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.
Prós: Crew was really nice can’t complain
Contras: Other airlines offer free beer or even hard liquor here u have to pay
Contras: 70’ late on a 45’ flight
Prós: Captain was great !
Contras: Food
Prós: It was a normal flight with any extra confortable feature.
Contras: Not delay
Treatment in the boarding Gate was ride, asking for visa despite I dont need it.
Contras: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.
Prós: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking
Prós: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!
Contras: Cost of extra bag. Also size limit for overhead carryon
Contras: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it
Prós: Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight.
Contras: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"
Contras: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"
Prós: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.
Contras: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.
Contras: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!
Prós: I was in business class and it was great. The staff the food and the seats were awesome.
Contras: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.
Prós: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Contras: honestly nothing needed improving .
Prós: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
Prós: Service was excellent
Contras: Carry on baggage size misleading
Contras: Great customer service
Great flight.
Prós: Liked the time of the flight.
Contras: It left late.
Prós: Got an upgrade to business class
Prós: The meals were awesome, flight great!
Prós: The kindness of all people working on Swiss was very special
Contras: The food was not very special, but the chocolates were awesome
Prós: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.
Contras: The whole experience was positive.
Nice flight
Prós: Flight attendants are friendly and helpful.
Prós: The crew was really great and helpful
Contras: Only thing that could have been better was ginger ale.
Contras: Boarding was late and line was very lonf
Contras: Nothing
Everything was excellent
Prós: Crew was amazing. Good food. Comfortable seats
Contras: Music options along with the movies
Prós: Crew was great, seating comfortable.
Prós: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking
Prós: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!
Contras: Cost of extra bag. Also size limit for overhead carryon
Contras: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!
Prós: I was in business class and it was great. The staff the food and the seats were awesome.
Contras: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.
Prós: All great!
Contras: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich!
I hope I can get them back!
Prós: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Contras: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
Prós: Seat was comfortable
Contras: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
Contras: The seats are small with very little leg room
Contras: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.
Prós: The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining.
Contras: The food was mediocre and the selection of movies was very limited.
Contras: The baggage took a really long time to be delivered to the carousel
Prós: Amazing crew and great comfort
Contras: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.
Prós: The entertainment was good
Contras: The food on the 2nd flight was bad
Prós: Crew was perfectly fine.
Contras: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!
Prós: Food was good and plentiful.
Contras: There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height
Prós: Flight crew was on top of things. Flight was smooth and ontime.
Contras: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets
Contras: Need more leg room. Cramped for 8 hours is not a good thing
Contras: Need more leg room
Prós: The crew was very accommodating
Contras: Entertainment system was old and with few choices
Prós: The crew was quite pleasant and friendly - very accomodating
Contras: Entertainment system is outdated, the food was only passable. The chocolate was nice
Prós: Crew was really nice can’t complain
Contras: Other airlines offer free beer or even hard liquor here u have to pay
Prós: Captain was great !
Contras: Food
Prós: Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight.
Contras: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"
Contras: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"
Prós: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.
Contras: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.
Prós: Seems that the exit row seat was very narrow!
Contras: Be on time
Prós: The boarding process was easy
Contras: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.
Contras: We were packed like sardines!
My flight made me want to retire from traveling!
Prós: Awful!!!
Prós: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.
Contras: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(
Prós: Crew was top
Contras: 45 min delay , shame ..... always the same problem with Frankfurt airport...
Bring headphones
Contras: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.
Prós: Food was ok
Contras: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin.
Crew refused to give Green Tea, saying only available in business class
Inflight screen size was very small ...5-6 inches only
Prós: Movies
Contras: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.
Prós: Food was good .
Contras: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air.
Crew refused Green Tea, saying it is only offered in Business class
Contras: Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine.
None
Prós: None
Contras: None hate the experience
My name was not In the system
Prós: Nothing
Contras: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA
Prós: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!
Contras: Email updates before flight! Not a single email sent!!
Prós: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.
Contras: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.
Prós: Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.
Contras: Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.
Contras: 70’ late on a 45’ flight
Prós: It was a normal flight with any extra confortable feature.
Contras: Not delay
Treatment in the boarding Gate was ride, asking for visa despite I dont need it.
Contras: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.
Contras: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it
