Avaliações de viajantes
Avaliação geral
7,8
Bom
Baseado em 351 avaliações
Embarque
7,9
Conforto
7,6
Tripulação
8,4
Entretenimento
7,7
Comida
7,7
Encontre passagens baratas na Edelweiss Air
Ida e volta
Econômica
Informações sobre a Edelweiss Air
| Código IATA | WK |
|---|---|
| Rotas | 150 |
| Rota principal | Zurique a Pristina |
| Aeroportos em que opera | 71 |
| Aeroporto principal | Zurique |
Avaliações recentes
Avaliações dos viajantes
49
29
20
12
13
-
10,0
Prós: Good
Contras: Good
avaliação de
-
7,6
Contras: The stewardess was a bit rude!
avaliação de
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10,0
Prós: It was a very easy boarding process, stress free flight, good meals, kind and friendly cabin crew.
Contras: Nothing bad to say.
avaliação de
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10,0
Prós: Crew was amazing. Flight was great.
Contras: I don't have any complaints.
avaliação de
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7,3
Prós: The crew for this flight were lovely, I’d highly recommend flying with edelweiss.
Contras: Ground staff could have been more helpful given I was on “standby” . Made me stand in a line for absolutely no reason and then go stand in it again as if to kill time until a seat came up - they could have just asked me to take a seat. I know how stand-by works.
avaliação de
-
2,0
Contras: Not cancelling our flight less than 24 hrs before departure
avaliação de
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6,0
Prós: Ended up getting on Lufthansa, flight was fine overall, seats are incredibly small and uncomfortable for long flights.
Contras: Original flight was cancelled, alternatives were fine but incurred additional cost due to change in schedule. Flight was fine arrived early, but it cost more than anticipated.
avaliação de
-
8,6
Prós: Crew was super friendly. They all seemed to like their job and interacting with people.
avaliação de
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5,0
Prós: Crew was attentive did they best on a large flight accommodating a large amount of people. Wide assortment of films.
Contras: Although I preselected my bulkhead seat so I had more legroom, the family behind me was the worst I e experienced ever in flying. Constant kicking, pulling, tapping the back of my chair. When I tried to put my seat in recline the passenger behind me said “no!” Never slept!
avaliação de
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8,3
Prós: Crew was very attentive and friendly. Choice of movies was very good.
Contras: Quality of food was not as good as on last year’s flight.
avaliação de
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9,3
Prós: Clean friendly helpful safe on time
Contras: Nothing
avaliação de
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8,3
Contras: Catering from San José is no good solution.
avaliação de
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8,6
Prós: Friendly cree..!!
Contras: No delay...!!!
avaliação de
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6,0
Prós: Crew were great
Contras: Not to be delayed, both of my flights were delayed
avaliação de
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4,0
Contras: Seats are terribly small and not much room for legs
avaliação de
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4,3
Prós: The crew were pleasant. The plane was clean. The food was fine, as far as airplane food goes. Chocolates were a nice touch.
Contras: We were delayed by hours; just before boarding offered voucher for free bottle of water...? Later found out it was supposed to be a meal voucher (hours late in leaving). Too late to use, by then. No soap in WC - flight attendant said she could not replace it. Very limited entertainment options.
avaliação de
-
8,0
Prós: Food, service
avaliação de
-
3,0
Prós: The boarding people kept asking for a visa to Zurich. That was my transit country, why would I need a visa? They wasted 30 min!!!
avaliação de
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10,0
Prós: Everything was great. Will fly again!
avaliação de
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10,0
Prós: Very comfortable, spacious seating & friendly, attentive crew
avaliação de
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8,3
Prós: The crew was kind and attentive
Contras: Leg room on my longest leg of the trip was not much and when the person in front of me leaned back their chair, my knees were touching the chair.
avaliação de
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8,0
Prós: Seats reclined more than many flights; good food and entertainment.
avaliação de
-
5,6
Contras: Kids in the plane running around and crying/screaming for 8hours straight on a 12 hours flight and absolutely no intervention of the stewards.
avaliação de
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9,3
Prós: Excellent food, clean plane
Contras: Should have received flight confirmation and online check in a day before flight. Didn't receive anything, also there no explanation about baggage allowance and fees.
avaliação de
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2,0
Prós: They cancel my flight
Contras: Nothing not using anymore
avaliação de
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10,0
Prós: Seat was comfortable, food was very good.
avaliação de
-
8,0
Prós: The service
Contras: The attitude and the costumer service
avaliação de
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0,0
Contras: The ticket wasn't used; it went to waste because the infant I was supposed to courier became too ill to travel and the airline would not allow a change fee after you sent me to book the IDENTICAL FLIGHTS 2 weeks later and the entire fare went down the drain. I had to purchase the entire fare again. The lack of compassion on the part of both Kayak and Edelweiss/Swiss Air is beyond my comprehension at this time. I hope to never have to fly them again if I ever have a choice.
avaliação de
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5,6
Problème de billet déception
Prós: Sourire de personnel malgré leur logistique défaillante
Contras: Au Canarie ils n’ont pas été capable de donner tout les billets d’avions de mon trajet jusqu’à montreal, j’ai seulement eu le billet jusqu’à Zürich . Ça pris plus de 30 minute pour l’obtention de mon billet. Et le départ a eu lieu 15 minutes plus tard que prévu. Nous avions demandé billet coté allé et nous avons eu centre et hublo. Très déçu de la logistique de cette compagnie aérienne .
avaliação de
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8,0
Prós: Fast service
Contras: No entertaoment
avaliação de
-
2,6
Very late flight
Prós: Flight was 2h15 Minutes late without any explanation
avaliação de
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6,8
Prós: Young, enthusiastic crew worked hard to make this crowded flight an a good experience
avaliação de
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10,0
Contras: Everything
avaliação de
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2,0
Last min flight change
Prós: N/a
Contras: I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts.
avaliação de
-
2,0
Late flight, missed connection, lost luggage
Contras: Everything
avaliação de
-
8,0
200+ connecting passengers
Prós: Good polite service in English as well as other languages
Contras: Poor weather in Denver delayed takeoff. Maybe 200 ppl missed a connection, then stood for 2h in line to get rebooked.
avaliação de
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8,0
Contras: Arm rest in coach are unable to go in full upright position making it impossible for small children to sleep in you lap
avaliação de
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6,3
Contras: Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow.
avaliação de
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8,3
Contras: I could not check in online. In fact, neither the Swiss Air nor Edelweiss web pages even listed a flight from Calgary to Zurich. This was very frustrating and worrying. I could neither get a boarding pass nor select a seat. Fortunately, everything at the airport was fine.
avaliação de
-
7,6
Contras: Turbulences
avaliação de
-
10,0
Great customer service
Prós: Great customer service, the crew was professional and courteous.
Contras: I was not able to reserve my seat.
avaliação de
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4,0
TRAVEL BY AIR IS A NECESSARY EVIL
Prós: No other way to get there in 10 hours The on crew are very nice.
Contras: Air travel is the most uncomfortable way to travel and airlines are working to make it worse ...according to news reports. On board: Cramped in too tight especially for a 10 hour flight. You have to be athletic to eat from the tray table. Though only 5ft 8in, I had no knee room, -especially when the person in front lowered his seat. Airport terminals inconvenient: Frankfurt AM and Zurich were lacking in people movers which made getting from one gate to the next a severe pain. I am not looking forward to traveling through either of these airports in the future... though others are just as bad.
avaliação de
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6,0
Prós: service was polite & good. meals seemed good quality - I had forgotten to order a special meal to accommodate my food allergies so I brought my own food and didn't actually eat on the plane, but it looked & smelled good!
Contras: There were too many announcements, especially in the first few hours of the flight - constant interruptions, at one point the pilot came on and told us how much the plane weighed when we took off...... had to tell us in multiple languages, so it took a few minutes. Very cramped in economy class - I'm 5'6" - not so tall.... and when the seat in front of me reclined, it was touching my knees. For the whole 13+ hour flight it was ON my knees! It was uncomfortable and made it very hard to get in and out of my seat.
avaliação de
-
10,0
Great airline
Prós: Great customer service!
avaliação de
-
7,3
Contras: The panic of a 50 minute layover was huge and there was no room for error. Everything else went smoothly!
avaliação de
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9,6
Very good experience
Prós: Traveling with kids is always uncertain but the crew were very friendly, the entertainment system was more than enough to keep them busy during the 12 hour flight
Contras: Late boarding, ended up arriving 3 hours late.
avaliação de
-
4,0
Return Flight to USA
Prós: For our return flight home from Cyprus, though we went on line to select our seats as we had been told, we were not allowed to do so. We were 5 passengers in my family and were put on the very last seats. When we asked at the airport in Zurich if we could be switched to different seats they told us that we had to pay a significant amount per person to do so. Therefore there were extra seats available. The people were also not the friendliest.
Contras: My experience with Swiss Air was poor from the very start. I purchased 5 tickets for this trip for my family. Our flight from USA to Cyprus on July 13 was cancelled. We had to take an extra day off from work and leave on July 12. Our flight back home from Cyprus July 28, was changed to 5:00am from 11:25am. Therefore we had to get a taxi at 2:00am for the airport. Instead of trying to make it up to us by giving us at least good seats, they punished us further and gave us the worst seats possible. That showed no curtesy whatsoever. Very disappointed:( I thought Swiss Air had higher standards than that.
avaliação de
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10,0
Great service and easy travel!
Prós: Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!
Contras: Traveling with a bike was a bit unclear. I paid $90 for traveling with my bike, which was fine, I just wish it was more clear leading up to it cause I thought it would be $75.
avaliação de
-
2,0
Prós: Nothing...the flight was cancelled THAT MORNING
Contras: Flight cancelled...not so nice
avaliação de
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6,6
Prós: Comfortable seats in economy
Contras: Lost baggage on a simple nonstop flight and poor communication on status
avaliação de
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6,0
Contras: Late take off. Delayed landing due to heavy air traffic around Zurich. Bus transfers to the terminal.
avaliação de
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7,0
Prós: All of the Cabin attendant have served with smile.
Contras: I wanted to have coffee and tea service not only with tthe meal and also after the meal . More selection of Movies would be nice.
avaliação de
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9,0
Contras: The airport was very crowded and no room to sit at our gate
avaliação de
-
7,6
Nice airline with above average service
Contras: Seats in economy could be more comfortable, especially for long haul flights. After my 7+ hour flight from Zurich to Boston, I was very sore.
avaliação de
-
9,6
great airline
Prós: excellent food and service. Very nice to have video monitors with many choices for entertainment. efficient boarding and off boarding.
Contras: seats were not very comfortable but you can always upgrade
avaliação de
-
8,0
Good staff
Prós: Staff was very friendly. Food was quite good compared to food on other airlines. Interesting documentaries among entertainment. Headphones, pillows and blankets without additional charge. Pilot kept passengers informed about the delay.
Contras: Seating is very tight just like with other carriers.
avaliação de
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10,0
Prós: It looked like the plane was very new. The seats were extremely comfortable, enough room for long legs, the back was well designed for comfort. the plane was very clean, the crew was absolutely great and they seemed to work well together. I was so surprised to have all that lovely food and soft drinks available for no charge.. I plan to use Edelweiss again. I had to have a wheel chair and never had to wait for one. The persons pushing the chairs were very friendly and helpful and I was greatful to have themi.
Contras: There were a lot of children on the plane, children running in the isles and using outside voices.. The crew, of course,did what they could.
avaliação de
-
7,0
Prós: Great food.
Contras: 1 hour late departure. The plane felt very shaky.
avaliação de
-
8,0
Prós: Movie selections
Contras: No free beer in economy class.
avaliação de
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9,6
Prós: My gluten free meal request did not go through yet the flight attendants did everything they could to accommodate. The effort was really appreciated.
avaliação de
Status do voo
Mapa de rotas da Edelweiss Air
Principais aeroportos em que a Edelweiss Air opera
- Aeroporto de Zurique (ZRH)
- Aeroporto de Pristina (PRN)
- Aeroporto de Granadilla de Abona Tenerife-Sur (TFS)
- Aeroporto de Las Palmas Gran Canaria (LPA)
- Aeroporto de Hurghada (HRG)
- Aeroporto de Larnaca (LCA)
- Aeroporto de Antália (AYT)
- Aeroporto de Palma de Maiorca Son Sant Joan (PMI)
- Aeroporto de Heraclião N. Kazantzakis Apt. (HER)
- Aeroporto de Escópia (SKP)
- Aeroporto de Ibiza (IBZ)
- Aeroporto de Catânia Fontanarossa (CTA)
- Aeroporto de Puerto del Rosario Fuerteventura (FUE)
- Aeroporto de Punta Cana (PUJ)
- Aeroporto de Edimburgo Turnhouse (EDI)
Informações de contato da Edelweiss Air
- WK Código IATA
- +41 (0)848 333 593 Ligue
- edelweissair.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.