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Very late flight

Prós: Flight was 2h15 Minutes late without any explanation

Last min flight change

Prós: N/a

Contras: I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts.

Late flight, missed connection, lost luggage

Contras: Everything

Contras: Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow.

TRAVEL BY AIR IS A NECESSARY EVIL

Prós: No other way to get there in 10 hours The on crew are very nice.

Contras: Air travel is the most uncomfortable way to travel and airlines are working to make it worse ...according to news reports. On board: Cramped in too tight especially for a 10 hour flight. You have to be athletic to eat from the tray table. Though only 5ft 8in, I had no knee room, -especially when the person in front lowered his seat. Airport terminals inconvenient: Frankfurt AM and Zurich were lacking in people movers which made getting from one gate to the next a severe pain. I am not looking forward to traveling through either of these airports in the future... though others are just as bad.