Encontre passagens aéreas baratas de Vitória para Lisboa

"I have some pictures to prove it , my flight from SP to Fort Lauderdale I could not sleep at all. Not only me but the passenger in front of me . The seat was broken, where you rest your head it was falling apart, I tried to put it back but kept falling. The flight attendant tried once and gave up . I asked to change seats and they did not let me do . I had to fly basically straight all night , I could not rest my head on the seat. Never again with this company"

Contras: "Horário."

Prós: "Crew was good. Seat not super comfortable but average."
Contras: "Short flight, all was good."

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "Everything was excellent accept the entertainment."
Contras: "Entertainment"

Contras: ".."

Prós: "All flights take off on time and arrived on time."

Contras: "Refreshments were minimal."

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."

Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"

Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Prós: "The crew was amazing"

Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."

Contras: "We landed and spend 45min instide the plan to be able to unboard"

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Prós: "Flight left on time."

Contras: "Plane was dirty, it took flight attendants 1.5 hour to start service after take-off."

Contras: "Food !!!!"

Prós: "Food"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Contras: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"

Prós: "My seat 28H didn't recline"

Prós: "Yes"
Contras: "Coffee"

Prós: "Best airline in Brazi"

Prós: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Contras: "Check in using the online system was impossible, even with helpdesk staff assistance."

Prós: "Flight on tine"

Contras: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."

Prós: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Contras: "Delay, no place to eT"

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "SAME"
Contras: "SAME AS ABOVE"

Prós: "Flight was on time. Had good weather and a good crew. No problems."
Contras: "If there was anything less than desirable, it would have to have been the snack. But the flight was only an hour and a half so not much was expected."

Prós: "screens didn't work on flight"

Prós: "Crew was very helpful"
Contras: "Air conditioning in my seat was broken and my blood pressure went down"

Prós: "Easy flight!"

Prós: "Service"

Contras: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."

Prós: "it was on time . the service aboard was very good"

Prós: "space for legs."

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "service is excellent"

Prós: "Allí right and on time"

Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Prós: "Seats are fairly comfortable compared to the international flight."
Contras: "No complaints."

Prós: "Gate management, boarding, flight time and amenities were all superb. Their snacks really are as good as advertised."

Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."

Contras: "Delayed"

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Contras: "Bigger seats the new ones are way to narrow"

Prós: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "Flight arrived on time"
Contras: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Contras: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Prós: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Contras: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Contras: "Flight cancelled"

Prós: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Contras: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Contras: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Contras: "Larger meals."

Prós: "great crew and comfortable flight."
Contras: "sceens in the plane to show map and direction of travel"

Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"

Prós: "Best airline in the business quick efficient and outstanding service What else can you say"

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Prós: "Very friendly onboard personnel - I really had kind of homy feeling."

Contras: "Nothing special"

Prós: "Crew was awesome"
Contras: "."

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contras: "No complaints about anything."

Contras: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Prós: "Really friendly staff. Great service"

Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"

Prós: "Great service"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Prós: "Booked extra room seat which gave me good room for seating"

Prós: "Seats were comfortable"
Contras: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Prós: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contras: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "Short-hop flight, fit for purpose."

Contras: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Prós: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Contras: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Contras: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Contras: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Prós: "Friendliest economy class service I've ever encountered."

Prós: "Food and drink service"
Contras: "Boarding pass facility"

Contras: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Prós: "Flight was delayed by over three hours."

Contras: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Prós: "n/a"
Contras: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Prós: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Contras: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Prós: "Entertainment programs"
Contras: "New variety of food"

Prós: "The crew was terrific."

Contras: "See above."

Prós: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Prós: "Tight seat, was moved out of exit row because of my age"
Contras: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Prós: "The cue lines per zone are the most brilliant idea!"
Contras: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Prós: "Crew was awesome!!"
Contras: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Contras: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"

Prós: "Entertainment"

Prós: "Cheap ticket"
Contras: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Contras: "Na"

Prós: "Food was good. Crew nice and professional."
Contras: "Landing was not so smooth."

Contras: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "Comfortable, hospitality and wonderful service"

Prós: "Crew were pleasant most of the time"
Contras: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Contras: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Prós: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Prós: "Nothing special"
Contras: "They start serving late the apperitif before taking off and take it back right after."

Contras: "The room between seats is unbearable."

Prós: "Good cabin, but very conjugated :|"
Contras: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Prós: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contras: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Prós: "Friendly people on board"
Contras: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Prós: "No delays, service with a smile"
Contras: "Nothing to report."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Prós: "Lovely crew, clean toilets"
Contras: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Prós: "Cheap aircraft, not even headsets"
Contras: "Dirty aircraft, I expect more when I pay a lot"

Prós: "Food, drinks, and general service on board were all very nice"
Contras: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Contras: "I was forced to rebook my 3rd leg after taking trains in the middle."

Prós: "food was good, leg room was decent for economy"
Contras: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Prós: "A short flight but attendants served us a snack and water with a smile."
Contras: "No business class"

Contras: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Prós: "Excellent choice of movies. Great service. Friendly crew."
Contras: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"

Prós: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Prós: "The crew was friendly."
Contras: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Prós: "Crew was very nice and helpful"
Contras: "Old airplane with very low amenities. Plane still had ashtrays"

Prós: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Contras: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

Prós: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Contras: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."

Prós: "Same as above, the crew was very friendly and the food was great."
Contras: "Seating was cramped and uncomfortable for a tall person."

Prós: "The in-flight entertainment wad quite nice, even though the screens were old."
Contras: "The vegetarian meal was tasteless. I expected way more."

Prós: "Professional and helpful crew."
Contras: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Prós: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"

Prós: "Overall very good on time flight."
Contras: "I had wrong gate number on my boarding pass and I had to look for the gate and only one hour for transfer.Very stressful."

Contras: "My luggage was not placed in the plane therefore leaving me without luggage."

Prós: "The crew"
Contras: "It was excellent for me"

Contras: "Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque"

Prós: "Can you guys call me at 661) 573-5194"
Contras: "661)573-5194"

Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Contras: "Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems."

Prós: "Forced me to check my carry on even though it was perfectly legal"

Contras: "The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination."

Prós: "The seat was ok."
Contras: "I have a delay for 24hs."

Prós: "For an hour flight food or entertainment is not needed."
Contras: "Baggage allowance."

Contras: "All is perfect"

Contras: "No food just a cookie"

Contras: "I got a middle seat. Any other seat would’ve been better."

Prós: "We did not crash"
Contras: "I was bumped from an earlier flight to a later flight with no notification"

Prós: "Everything was on time. Food was good and movie selection was good"

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Flight on time, nice people"
Contras: "Seats uncomfortable we were a party of 2 but got separated seats 10 rows further down fron another one"

Prós: "Good crew. Pretty new and clean airplane."
Contras: "I would like to know and would have booked A little more than 2 hours time in transiting at the airport; since we had to wait and retreive our luggage, re-check in, get boarding pass, and go through security checkpoint again."

Contras: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"

Prós: "Seats were acceptable. Crew was competent and prompt."
Contras: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."

Prós: "Amazing crew, very comfortable seat, delicious food."

Prós: "The flight crew were okay. They only offer water for free, if you want food, you need to look at the pricing in the catalog. a cup of coffee for example would cost you 3000 pesos which is free if you take Copa or Avianca airlines. The seats were not comfortable either, just the same as others."
Contras: "At least offer something to eat and drink on flight."

Contras: "The check in line had a three hour wait....it was a mad house. Then they told me the flight was boarding at 5:30 for a 6:33 departure, so I got stressed out to get to the gate. We did not board until 6:45 and left at 7:30????"

Prós: "Travel time"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Prós: "food and flight attendants"
Contras: "not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable"

Contras: "My baggage was lost"

Prós: "it was a very nice and pleasant trip!"

Prós: "."
Contras: "Boarding started 30’ late. Boarding itself was awful, two Lin’s of people where it was supposed to be one."

Prós: "The crew and gate persons were very good. Meal was very tasty and it was nice to eat with metal utensils."
Contras: "Seat size and the fact that the passengers in front smacked their seats on to our laps."

Prós: "crew and service excellent.."

Prós: "Very friendly crew"

Prós: "Great service abd counter check in"
Contras: "None"

Prós: "Priority boarding."
Contras: "No airline lounge."

Prós: "Tryp Hotel at GRU"
Contras: "We should get some sort of refund. Just food and hotel is not enough"

Prós: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Contras: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Contras: "Tight space between seats"

Prós: "The manner in which they treated handicapped travelers"

Prós: "The attention was good. The air attendants were quite nice. For booking my meals I had a problem with the Call center and they left me waiting for 15 minutes until I had to hang. But then I contacted the Facebook page and I received an immediate response so everything was Ok."
Contras: "The plane on the first flight was quite old and the entertainment console was obsolete. The plane for the return flight was a new one, vey nice but the seats were hard and very uncomfortable."

Prós: "Free wine"
Contras: "Seats aren't so comfortable"

Contras: "The flight was delayed in LAX, and consequently I missed my connection to Cuzco. My luggage was also misplaced"

Prós: "Cabin crew excellent!"
Contras: "A little miffed by having to deboard and reboard on the outbound leg because an air conditioning problem"

Prós: "The plane was clean, the flight was good with minimum turbulences."
Contras: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."

Prós: "People at checkin and crew members are super friends and helpful. There where even beverages and snacks included on that relatively short flight. At Dutch Airlines this would be extra, even then Dutch fares are higher. Kudos for Latam."
Contras: "It took very long taxiing before takeoff"

Prós: "Once again, I was impressed with the food and the service. The flight crew was very friendly and accommodating."
Contras: "My entertainment center didn't have audio for one of the movies so I had to use closed caption to read what the characters were saying. I had some issues trying to get the movie to play because the screen froze for a moment."

Prós: "Entertainment, service, food"
Contras: "Waiting in long lines in Miami to check in, over an hour. And then they let other passengers who came late for their flight go in front of me. At that point I thought that would be the first and last time I travel Latam."

Contras: "Late flight and my suitcase still in Orlando."

Prós: "The crew was very attentive, and the meals where good."
Contras: "The flight was delayed 1 hs. which happens, but still...not the best wat to start. The in flight entertainment was only available to those who had a smartphone, tablet or laptop (otherwise there was 1 screen overhead, every other 4/5 rows of seats, playing 1 movie) the problem was then, if I wanted to watch something I would have to drain my phone's battery, and there are no USB ports to recharge, so by the time we land I'd have no mean of communication, that didnt sit well with me."

Contras: "My wife and I had a 3 hour, 15 minute delay because of a hydraulic issue. I understand that this needed to be repaired or checked out. However, it would have been helpful to have received periodic updates from the crew about what was happening. We went for over an hour without knowing what was going to happen while we sat on the plane."

Contras: "Nothing"

Prós: "Nice people and good food"
Contras: "The tv stopped working halfway through flight"

Prós: "I was going to SpIn for several weeks what could be wrong"

Prós: "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Contras: "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."

Prós: "Flight wa smooth, little to no turbulence."
Contras: "No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok."

Prós: "We really like the crew"
Contras: "If they offer something to drink"

Prós: "All"
Contras: "No"

Contras: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."

Prós: "Service was good and so was the entertainment"
Contras: "I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available"

Contras: "Boarding took 3 hours"

Contras: "It is an airline that deceives you"

Contras: "There was no entertainment system, it was a short flight anyway"

Prós: "Crew was great, the rest was average"
Contras: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Prós: "Crew was great, the rest was average"
Contras: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Prós: "Modern clean plane, excellent crew"
Contras: "Flight was delayed but no announcements were made"

Prós: "The plane was very empty so i was able to spread"
Contras: "Food was bad for a 9 hr Flight"

Contras: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"

Prós: "The plane was clean and spacious."
Contras: "Although a short flight, there were no complimentary food or drink options."

Contras: "The airline is not honest at booking saying how much the luggage costs. It is insane what they charge and they do not disclose the exact amount. Food is mediocre for a 9 hrs flight. Will not consider flying with them again and will comment to friends."

Prós: "The flight was half empty which was great as i had 3 seats for myself. Everything was on time and functional. The crew was polite and nice."

Prós: "Delayed arrival of the aircraft in Lisbon , subsequently hour plus departure delay ,onward connections and baggage lost."

Contras: "A low cost company trying to compete with bigger company and prices too high for what you got."

Contras: "Very unorganised"

Prós: "No frills, had a laptop based entertainment system."
Contras: "Food was just OK."

Contras: "No complaints besides the seat cushions are so old they are hard as rocks now. No more padding in them."

Prós: "the crew was nice the comfort of the plan was ok"
Contras: "some people on the plan asked for Pasta, and the crew forgot us.. (personally - i left with no food at the flight from Madrid to Fortaleza) in the way back, from fortaleza to madrid, it took hour and a half, from the time i finished eating to the time the crew took the tray. it was very inconveniet"

Contras: "Sat sweltering on tarmac with doors open. All passengers sweating"

Prós: "....."
Contras: "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."

Prós: "Excelent !"

Prós: "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Contras: "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Contras: "We were an hour late taking off after boarding"

Contras: "Airplane seats were small and too firm Airplane entertainment system was terrible"

Contras: "The airplane seats are small and too stiff Airplane was very cold but did not have any blankets"

Prós: "Crew inside"
Contras: "Airport gate unprepared for wheel chairs and strollers. No elevator in gate area."

Contras: "We did not receive any beverage drinks during flight. Only the first 10 or 15 rows received this service. :("

Prós: "Price."
Contras: "Could not check-in 24 hours in advance. No free drink due to 1 hour flight; water would have been good."

Prós: "Modern airoplane"

Prós: "Alitalia is fine."

Contras: "Hardly any water given and no food pretty lame. Seats were also to close together"

Contras: "When I booked my flight it was not at all clear that I had to pay for checked luggage, therefore I had to pay extra when I arrived at the airport. Please make it clear from the very beginning that checked luggage is not included. Easy Jet does a great job of this, giving you the option to pay for a checked bag when buying your ticket. With Air Europa, I had no idea at all."

Prós: "Plane was comfortable and brand new . Crew was very helpful"

Prós: "I was in business class on 787 and everything was fine."

Prós: "The employees of air Europa are always so friendly and helpful. The flight, the price, the value for money is excellent."
Contras: "I didn't like the breakfast."

Prós: "The electric stairway was not working and we had to carry the baby with The carry bags up the stairs and the stroller was not delivered at the airplane it was delivered with the suitcases."

Prós: "Nothing."
Contras: "The long delay."

Prós: "Crew extra patient and always smiling, entertainment of next generation, new plane, clean and good smell over the 8 hours of the flight. I'm a big guy, 280, seat tight but not unbearable"

Prós: "The flight was easy and comfortable. The plane had an in flight meal and in flight entertainment for free."

Prós: "the entertainment."
Contras: "Seats. They tend to get very uncomfortable after the fourth hour."

Prós: "787 is awesome, comfortable seats"
Contras: "food was okay, alcohol is charge for seconds in transatlantic flights, all charge in medium haul trips, even water. is nice but is not Virgin or British good."

Prós: "new airplane"
Contras: "I checked my seats but when we returned they give us a different ones"

Prós: "Boarding system! It seemed to go smoothly."
Contras: "Nothing comes to mind"

Contras: "Gate Agents did not indicate reason for almost 2 hour delay. It was for security purposes and nobody told us anything."