Limpeza diária e filtros HEPA a bordo em voos desde Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos
|maio||Melhor época para evitar as multidões, com uma queda média de 12% no preço.|
|agosto||Época mais popular para voar, com um aumento médio de 9% no preço.|
Preço médio ida e volta
|R$ 8.473||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|R$ 7.806||ou menos|
Boa oferta só ida
|R$ 3.977||ou menos|
Restrições de entrada
Estrangeiros podem entrar no Brasil por via aérea. Isso está sujeito aos requisitos regulares de entrada.
O Brasil suspendeu voos do Reino Unido e da África do Sul. Cidadãos brasileiros e cônjuges, companheiros, filhos, pais ou tutores de um nacional do Brasil e viajantes com autorização de residência permanente emitida pelo Brasil que nos últimos 14 dias tenham estado ou transitado pelo Reino Unido ou África do Sul estão autorizados a entrar ou trânsito pelo Brasil.
Atualmente é permitida a entrada de estrangeiros que permaneçam por até 90 dias.
Requisitos de entrada
Os viajantes devem apresentar um atestado médico com resultado do teste RT-PCR negativo, emitido até 72 horas antes da partida. Menores de 2 anos e menores de 12 anos viajando acompanhados de adulto(s) com comprovação negativa no teste estão dispensados da apresentação do resultado do teste.
Viajantes e tripulantes devem preencher um Formulário de Declaração de Saúde do Viajante até 72 horas após o embarque e apresentá-lo na chegada.
Requisitos de quarentena
Cidadãos brasileiros e seus cônjuges, companheiros, filhos, pais ou tutores de um nacional do Brasil e viajantes com autorização de residência permanente emitida pelo Brasil que tenham estado ou tenham transitado pela África do Sul ou Reino Unido nos últimos 14 dias estão sujeitos à quarentena por 14 dias.
A tripulação da companhia aérea está sujeita à quarentena em um hotel até o próximo voo.
Regras de trânsito
Os viajantes podem transitar livremente, desde que não saiam da área do aeroporto internacional e tenham uma passagem para prosseguir viagem.
BR: Atualmente há 19.437 casos ativos de COVID-19 diagnosticados e 6.601 mortes até 13 abr 2021
Consulte nossa página de restrições de viagem devido ao coronavírus (COVID-19) para obter mais informações sobre restrições em todo o mundo.
Não há voos diretos para esta rota listados no KAYAK. A duração mais curta com escalas é 29h 10m.
Nos últimos 3 dias, as passagens aéreas só de ida mais baratas foram encontradas na Qatar Airways (R$ 4.518) e Várias companhias aéreas (R$ 4.884) e as passagens de ida e volta mais baratos na Emirates (R$ 6.182) e SWISS (R$ 6.371).
Para voar de Aeroporto de Tóquio-Narita a Aeroporto Internacional de São Paulo-Guarulhos, quarta-feira é o dia mais barato, em média, e segunda-feira é o mais caro. Para voos de Aeroporto Internacional de São Paulo-Guarulhos a Aeroporto de Tóquio-Narita, domingo é o dia que geralmente tem as melhores ofertas, enquanto sexta-feira é o mais caro.
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a web até encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos de Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos.
A ferramenta de previsão de preço de voos do KAYAK utiliza dados históricos para determinar a probabilidade de o preço de um voo de Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos mudar dentro de sete dias. Assim, os viajantes podem saber se esperam ou reservam agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Aeroporto Internacional de São Paulo-Guarulhos com uma companhia aérea e voltar para Aeroporto de Tóquio-Narita com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar de Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe agradam.
Pontuações baseadas em avaliações de usuários do KAYAK
Contras: "Crew on flight back to philly not as helpful"
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "Absolutely nothing."
Contras: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Contras: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Prós: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Contras: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Contras: "It was outstanding service !!!"
Prós: "Food was ok"
Contras: "There should be someone to guide for connecting flights"
Prós: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Contras: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Prós: "Crew was superbly amazing which made flight enjoyable."
Contras: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Prós: "Crew was great. TV Entertainment system was excellent."
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "Boarding was very smooth."
Contras: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Prós: "Crew was OK."
Contras: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Prós: "Everything is perfect"
Prós: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Contras: "Hot food was luke warm, portions skimpy."
Prós: "Crew were helpful"
Contras: "Luggage didn't make it onto flight, from transfer flight"
Prós: "The entertainment was excellent, the seats very confortable"
Contras: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."
Prós: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Contras: "No comment."
Prós: "Seats are great!"
Contras: "The food options were not that good this time."
Prós: "Aircraft was very nice and comfortable. Flight crew as friendly."
Prós: "Servico espetacular"
Prós: "Attention to detail. Very professional."
Prós: "good crew"
Contras: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Contras: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Prós: "Qatar flight is no problem"
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Contras: "they need to do family section"
Prós: "Access to entertainments"
Contras: "CRYING BABY BUT I UNDERSTAND THOUGH"
Prós: "The planes were nice and the crew was nice."
Contras: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Contras: "Seats are way uncomfortable and small"
Prós: "Great service. Great food. Great entertainment."
Contras: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Contras: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."
Prós: "We enjoyed the comfort, food , staff and entertainment."
Contras: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Prós: "The flight attendants was nicer on this flight then the US to Doha flight"
Contras: "Seats were not comfortable"
Prós: "The food was amazing. Thank you!"
Prós: "Courteous, helpful and professional crew members."
Contras: "No internet service on long international flight. Boarding process for business class could be better."
Prós: "Food was better than average, blankets were soft and seats were comfortable. Good flight."
Contras: "Very uncomfortable seats- Space between seats is very tight"
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Contras: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Contras: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Contras: "Not being on time from Doha to chicago, it was an hour late departure."
Contras: "Food could have been better. Dessert was disappointing, more choice could have been good."
Prós: "Over all the flight was great."
Contras: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."
Prós: "Staff courtesy"
Prós: "Was not a pleasant flight"
Contras: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."
Prós: "Excellent crew, who make each person important."
Contras: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Contras: "The crew's attitude. It was pathetic."
Prós: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Prós: "Seat was very comfortable, and food was amazing"
Contras: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "Crew was great! For economy class, seat was comfortable."
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "I like overall, food , entertainment, cleanliness and the amazing crew."
Contras: "I would fly again with emirates."
Contras: "To be cabin in business class"
Prós: "Great food & great entertainment. Love the free WiFi"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "Fly Dubai are just substandard. The codeshare flight are ruining the reputation of Emirates."
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Entertainment choices are good"
Contras: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "The crew was awesome, seating is never comfortable for a long flight."
Contras: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Contras: "They delayed the flight over entertainment system and that caused me to miss my connection"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Contras: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Prós: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Contras: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Prós: "Emirates perfeita"
Contras: "Flight is not clean,I was given non veg food instead of veg saying there is shortage of vegetarian food packs, what if I’m a pure vegetarian? Should I stay hungry? Also they took a very long time to serve the food, be it breakfast, snack or dinner.Each time I ask for something the answer has been always da same ‘’ we are sorry we don’t have that’’ Due to worst possible seat so far I have asked for an extra pillow and as expected they don’t have."
Contras: "On each of my meals served the food was cold, and was actually ice cold in some places, some of the food served was inedible it was so bad. on a 16 hour flight the crew was mostly absent. Not once did they offer me s glass of water other than the little cups that came with the meal, nor did they come through the cabin to pick up trash. By the end of the flight the waste paper places in the bathrooms were overflowing at least in the bathroom I used."
Contras: "there was a delay in Munich by Emirates which led to the flight from Dubai to Kuwait, which took off from below, leaving us at Dubai airport"
Prós: "The entertainment system is good"
Contras: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
Prós: "I had plenty of space"
Contras: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Prós: "Same as above"
Contras: "Same as above"
Prós: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
Prós: "Staff was courteous, even to some (1) unruly person at check in."
Contras: "Hello- The system for online checking was down (I think) it took a lot of time to check in. By the time we got to passport control, there was a huge line and an hour and half was left before take off. Anyways we joined the line. Half way through, 45 min before flight (flight was eventually delayed for an hour I think but we did not know that at the time) we realized that we were definetly going to get late and were looking for any Emirates person (whilst in line) who could guide us. Eventually someone did came and told a group (some way ahead of us) that people flying to Lahore and Karachi can go to another office for passport control (we ran to that office). I believe instead of sending 1 person to a line of say 300+ people to fetch for people for Lahore and Karachi can devise a contingent plan for these kind of situations. Maybe use a hand held digital board asking passengers with Flight no:XXX to head to a place so and so. Maybe megaphone can be used. Instead of passenger anxiously trying to get to 1 person whilst keeping in line to get some important information. In flight I used the button twice to call a crew member for some juice and water. But nobody came. But that might be understandable as there was a lot going on some 1 hour after dinner I think and is not a big problem. Don't know what kind of coordination they have with Dubai airport staff, seemed least bothered."
Prós: "The crew was very accommodating , especially important because I was traveling with children"
Prós: "Flight attendants were very nice"
Prós: "Embarque pelo Lounge é muito rápido"
Contras: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Contras: "Service crew"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "Service from staff"
Contras: "One toilet was not in service and another ran out of water in the sink!"
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Prós: "Great attentive crew."
Contras: "Boarding has no groups, seats are small"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Contras: "My luggage is lost"
Prós: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Contras: "The flight attendant not wearing perfume. Food was very poor to say the least."
Prós: "It was a lovely easy flight, always lovely flying star alliance."
Contras: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Contras: "Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket."
Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"
Prós: "Crew was great"
Contras: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"
Prós: "I like the service, the crew and the overall experience of flying Swiss."
Contras: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "Crew were amazing."
Prós: "The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!"
Contras: "My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C."
Prós: "great flight"
Prós: "Swiss took care of arranging hotel for us and substitution flight."
Contras: "Missed connection flight because of delay"
Prós: "There wasn't much that stood out as likable. The food was pretty good."
Contras: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."
Contras: "Seats recline too far so know leg room. I could not eat my meal."
Contras: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"
Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Prós: "The new plane with private screens"
Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."
Prós: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Contras: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"
Contras: "If I were a small person I would have been almost comfortable the seats were so narrow with no leg room so that trying to find a place for myself was laughable, unfortunately not the funny laughable. There is not a chance that I will ever again book an international flight on Swiss. I hope you share this with the airline."
Prós: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Prós: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."
Prós: "perfect and easy"
Prós: "on time and got us there on time."
Contras: "untrained staff waking people up no flexibility with ordering GF dinner late"
Prós: "Fast journey despite a short delay it arrived on time."
Contras: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Contras: "This plane was better."
Prós: "The way of treatment"
Contras: "The landing was terrible"
Prós: "The staff was excellent and friendly"
Contras: "I didn't enjoy the food"
Prós: "I was concerned the connections would be too tight but it worked out great!"
Prós: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Contras: "No Wi-Fi on board."
Prós: "The plane was clean, on time, and the staff were professional and friendly."
Contras: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."
Contras: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Prós: "Snack offered was tasty"
Contras: "No USB charger in seat"
Prós: "good service"
Contras: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"
Prós: "Food was great."
Contras: "No USB. Entertainment was so-so."
Prós: "The quiches are so yummy, and very compact and easy."
Prós: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Contras: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"
Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"
Prós: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Contras: "A little more water, and too little nag wait in Zurich for connecting flight"
Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Contras: "It's KLM. What else do you need to know."
Prós: "Crew good and seat OK but not exceptional for business class"
Contras: "Food was average - main course could have been better. Range of movies ok but not great"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Contras: "Fix the damn KIOSKS at Vienna!"
Prós: "Crew was nice and pleasant"
Contras: "Flight very late"
Prós: "Refeições de alto nível"
Prós: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Contras: "Late departure. Rush to connect."
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."
Prós: "Nice aircraft"
Contras: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "My suitcase didn't come with the airline."
Contras: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "punctuality of boarding and flight time"
Contras: "attitude of crew in business class: no sense of true hospitality"
Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Contras: "You are almost always late!"
Prós: "The boarding was easy and you didn't have to wait inline for that long"
Contras: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Prós: "The attendants took great care of us. Super smooth flight."
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Contras: "Food and one bathroom out of service makes an awful flight"
Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Prós: "Sandwich was incredibly tasty (although not much filling)"
Contras: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Prós: "Really friendly staff. Great service"
Prós: "Flight crew was fine. Food was good."
Contras: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Prós: "Good Experience"
Contras: "Nothing much"
Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"
Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."
Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."
Contras: "Muito apertado o assento"
Contras: "Extremamente apertado, não há espaço nem para comer. Temperatura muito alta"
Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."
Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."
Prós: "Friendly crew, comfortable seats, good boarding process!"
Contras: "Aeronave velha e tripulação não muito simpática!"
Contras: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."
Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."
Contras: "Poderiam não ter perdido minha mala"
Contras: "Poderiam não ter perdido minha mala."
Contras: "Espaço na classe econômica"
Prós: "friendly crew"
Contras: "more leg room"
Prós: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Contras: "A bit more space for placing magazines etc would be welcome"
Contras: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."
Prós: "So many movies!"
Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"
Contras: "Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection"
Prós: "Atendimento no check in."
Contras: "Péssimo atendimento"
Contras: "The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work."
Prós: "Al the devices provided"
Prós: "It was my first flight with Iberia - I was very pleased with the entire experience."
Contras: "We didn’t go"
Prós: "Everything good litle big later but always is like this..."
Contras: "The latter"
Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."
Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."
Prós: "Boarding, on time"
Contras: "Not much room in seats. Especially if sest in front gets reclined."
Contras: "Atraso de quase uma hora"
Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."
Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Prós: "all was good , comfortable & short."
Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."
Prós: "Horário cumprido."
Contras: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Contras: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"
Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"
Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."
Prós: "Who assigns the seats? A monkey?"
Contras: "Who assigns the seats? A monkey? Half my party was seated away from me (including my 5 year old daughter); we were put in an exit row and then moved. Everyone around us was sitting apart from their traveling companions so that we talked over each other. The whole thing was absurd."
Prós: "Iberia was a pleasant surprise!!! Excellent airline"
Prós: "Nice staff"
Contras: "Tiny seats. Dirty and old plane. Vueling"
Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."
Prós: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Contras: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."
Prós: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"
Contras: "The seats were very uncomfortable for such a long flight."
Prós: "Extremely comfortable and was served lots of delicious food"
Contras: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Prós: "More space since there wasn't people"
Contras: "Paying for food"
Prós: "Voo muito tranquilo, ótimo atendimento"
Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"
Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"
Prós: "On time, Very professional crew."
Contras: "Could not do online check-in."
Contras: "crew... food was awful..."
Contras: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
As companhias aéreas que voam desde Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos desde Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos
Máscaras obrigatórias e fornecidas a bordo em voos desde Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos desde Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos
Teste de anticorpos e triagem de sintomas em voos em voos desde Aeroporto de Tóquio-Narita para Aeroporto Internacional de São Paulo-Guarulhos