Encontre passagens aéreas baratas de São Paulo Guarulhos a Rio de Janeiro Galeão Internacional

Prós: The pilots were polite and arrived early at destination.

Contras: Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???

Prós: Friendly staff clean cabin

Contras: Not much

Prós: Flights were on time

Contras: One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers

Contras: Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes.

Prós: Tripulação.

Contras: Avoid delays and communicate better about the delays

Prós: Pontualidade.

Contras: Organização na hora do embarque e desembarque!!!

Contras: Nao gosto de acordar tão cedo!

Contras: Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam.

Prós: tripulação

Contras: The crew were more concerned with having their lunch than taking care of customers

Prós: Crew members were friendly and helpful

Contras: Boarding, comfort of seats

Prós: Aircraft look new and very clean.

Contras: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.

Prós: Aircraft look new and very clean.

Contras: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.

Prós: The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all.

Contras: Better seats with adjustable head rest and functional power outlets.

Contras: O conforto na aeronave e a agilidade no embarque. O vôo atrasou.

Contras: Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes.

Prós: We waited in plane for 1 hour for no reason.

Contras: Embarque em Manaus

Contras: My husband luggage got lost. After 15 days still no luggage. We have contact the airline and still no resolution. 1st time and last time using LAN/Tam.

Prós: No horário... bagagens já estavam na esteira quando chegamos

Prós: A tripulação era muito boa e a empresa foi pontual

Contras: Comprei assentos antecipadamente mas quando cheguei ao check in eles estavam todos trocados. Constatado o erro estornaram o valor no meu cartão de crédito e não fui no assento que gostaria. Qual a vantagem de comprar assentos antecipadamente?

Prós: O lanche

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Prós: The seats are comfortable, the attention of the crew is great.

Contras: 1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again.

Contras: Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return.

Prós: We waited in plane for 1 hour for no reason.

Prós: Aeromoça educada e atenciosa

Contras: O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues

Contras: I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage

Prós: Nothing

Contras: To be denied my flight, and no refund.

Prós: No horário... bagagens já estavam na esteira quando chegamos

Contras: O Embarque na Gol é sempre muito confuso. Os agentes de terra são muito mal preparados.

Prós: Tripulação

Contras: Voo atrasou varias vezes e por fim so saiu na madrugada...

Prós: O lanche

Prós: Atraso demais

Prós: Nothing

Contras: More English explanation and care to customers . Horrible customer service

Prós: Crew was nice

Contras: I could have been allowed to take an earlier flight and you could offer complimentary beverages

Prós: tripulação

Prós: Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous

Contras: The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion

Contras: Embarque em Manaus

Contras: Na cortesia de alimento

Prós: Nothing

Contras: More English explanation and care to customers . Horrible customer service

Contras: Que funcione Latam Enterteinment o tenga pantalla de entretenimiento

Contras: Nessa aeronave - Boeing 737-800 - foi criada uma área Premium com características de business class, e a classe turística ficou super prejudicada! Espaço micro para as pernas, o assento mal reclina... uma decepção. Sempre fiz questão de viajar pela Gol, sou cliente frequente, e essa aeronave foi uma triste surpresa. O pior avião em que já viajei. Quanto à alimentação, tem sido frequente a falta de itens para comprar dentro do avião. A desculpa é sempre a mesma: que acabou porque os passageiros fizeram reserva pela internet. Então quem não compra antecipado não come?

Prós: THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA

Contras: FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD

Contras: Be on time

Prós: Aeromoça educada e atenciosa

Contras: O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues

Contras: The flight was late

Prós: Nothing

Contras: To be denied my flight, and no refund.

Contras: Nada, pois foi tudo perfeito! Amo viajar pela Gol

Contras: Conforto e espaço dos assentos.

Prós: Nothing

Contras: More English explanation and care to customers . Horrible customer service

Prós: Crew speaking french

Contras: Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful.

Prós: We waited in plane for 1 hour for no reason.

Contras: Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours.

Prós: Flights were on time

Contras: One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers

Prós: A tripulação era muito boa e a empresa foi pontual

Contras: Comprei assentos antecipadamente mas quando cheguei ao check in eles estavam todos trocados. Constatado o erro estornaram o valor no meu cartão de crédito e não fui no assento que gostaria. Qual a vantagem de comprar assentos antecipadamente?

Contras: Punctuality

Prós: 1 hora de atraso

Contras: Não ter atrasado

Prós: Tripulação

Contras: Pontualidade