The best but I wish the WiFi was on burning the flight
Embarque não respeitam o cartão de fidelidade q tem prioridade são confusos e não adianta explicar .
The cabin crew was mediocre and were not cheerful at any time! Food was very mediocre compared to other Gulf airlines. Seats in economy was reasonable. My baggage didn’t arrive at the final destination and the local staff were not customer friendly in helping out. I hope my baggage arrives! Would still recommend the airlines if you want a decent connection to India or elsewhere.
Excelente opção para rotas para a Asia
Qatar airlines is good to me. No complaints. Great service and great people
The luggage wasn't handled properly. My checked in luggage was damaged badly.
Prós: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Contras: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."
Prós: "comfortable seats. Crew was friendly. Food was good."
Contras: "cannot think of any. I am Qatar airways fan"
Prós: "Amazing crew. Very attentive to passengers and genuinely nice."
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "Nothing to like on that flight."
Contras: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Prós: "Everything was great"
Prós: "Crew was nice. Seat was broken for recliner."
Contras: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Contras: "Delayed flight for no apparent reason"
Contras: "Food was terrible. Except for the dessert which was good."
Contras: "Delayed by 1 hout"
Contras: "Poor service and flight was dirty"
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Contras: "Lights did not work, so diner was guessing whats was in the tray"
Prós: "Não há nada a comparar com a Qatar, atualmente."
Prós: "Servico espetacular"
Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Contras: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Prós: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
Prós: "In time me ,food ,clean"
Prós: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Contras: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Prós: "The food and service."
Prós: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"
Prós: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Contras: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "All the services plus the entire team"
Contras: "USB port was not working."
Prós: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Contras: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."
Prós: "Entertainment and food was good."
Contras: "Long flight from Doha to LA."
Contras: "One restroom was out of service"
Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Prós: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Contras: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Prós: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Prós: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Contras: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Contras: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Contras: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."
Contras: "horrible customer service at Doha Airport"
Contras: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Prós: "Crews and quality of food was great"
Mais opções de filmes em português.
Perfeito em todos os aspectos
Prós: "Crew was better and helpful"
Prós: "I don’t like it"
Contras: "They take my money because my flight it’s was over And they charge me twice"
Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"
Prós: "Entertainment, punctuality, helpful crew"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "The crew was okay And the seats good it’s little wide In general was okay"
Contras: "The food not so good I like service on the plane was good"
Prós: "The food was so good. The crew was so helpful too."
Contras: "The seats were tight and not so comfortable."
Prós: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Contras: "More spacial seats"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Prós: "I was happy with all aspects of the flight"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "Crew was very caring and seat was very comfortable"
Contras: "I don’t find anything that could have been better that what was there for my travel"
Prós: "The food was good, good intertainment options"
Contras: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Prós: "Emirates always goes above and beyond to keep your experience as good as possible."
Contras: "The boarding process lacked discipline"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Excelent food, great cabin crew, pleasant flight!"
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Contras: "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."
Prós: "Emirates perfeita"
Prós: "Comfortable A380"
Contras: "Borarding in Dubai inefficient."
Prós: "Easy check in and comfortable flight. The crew are very helpful."
Contras: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."
Prós: "The legroom"
Contras: "The food was fine but was too late so my son felt as sleep before that."
Prós: "Embarque pelo Lounge é muito rápido"
Contras: "Full aircraft so pick you seats early"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "তথ্য দিয়ে সাহায্য করা কে আমি ধন্যবাদ জানাচ্ছি, প্রথম থেকে শেষ পর্যন্ত সাথে থাকার জন্য কৃতজ্ঞতা।"
Prós: "Good serevice"
Contras: "Chettinad fish curry is good"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Contras: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Flight delayed a lot for unexplained reasons Wrong Baggage carousel number announced in the plane caused unnecessary delay at baggage claim
No proper directions about US immigration/ customs locations and procedures.
Prós: "The service was good"
Contras: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Contras: "Food choice for vegetarian meal was horrible."
Prós: "On time, drop off to home in Mercedes!"
Prós: "Yes crew was very good"
Contras: "To give small size water bottles after having meals and also to add new movies."
Prós: "The flight was amazing"
Contras: "The problem of the kids shouting and shouting one hour"
Prós: "Crew, food and beverage"
Prós: "The food was good."
Contras: "The legroom was inadequate."
Contras: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"
Prós: "Being time conscious"
Prós: "Crew On time"
Contras: "Very slow process for checking, only one person for business class and it took forver to finish"
Contras: "They did not load one of my bag in Abu Dhabi for my interconnecting flight from Toronto to Dammam"
Prós: "Chauffeur car came on time checking was quick overall flight was excellent"
Prós: "SERVICE VERY GOOD"
Contras: "FOOD NO GOOD AT ALL"
Prós: "The crew was very kind to my seatmate who needed help filling out some forms. Though they didn't speak her language they found someone nearby who could help."
Contras: "The boarding process was a mess"
Contras: "I wanted to cancel this flight and I am not able to connect to the right department in just fly, this is the most annoying experience I have had. If left unresolved I might not use kayak.com ever again"
Prós: "Seating was comfortable. Plane arrived on schedule."
Prós: "Very comfortable seats. Entertainment options a bit limited Ok service. Food not especially remarkable"
Contras: "Service could have been better. More movie optiond"
Contras: "Etihad checkin crew at ahmedabad are the worse in the industry and would never fly again with such service."
Prós: "Good service. Excellent food"
Contras: "No complain"
Prós: "1) It was not a full flight which was a plus. 2) the flight attendants from Abu Dhabi to Dahka were very nice and helpful."
Contras: "1) the food was not good. 2) the plane was older. 3) the exit seats are right by the bathrooms"
Contras: "Nothing on this flight"
Prós: "Nothing. I would never ever choose Etihad airline again"
Contras: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."
Contras: "Food is not good, poor quality."
Prós: "Not disturbed when i wanted to sleep crew was efficient"
Contras: "Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight"
Prós: "Enjoyable,normal everything"
Contras: "Tight seats"
Prós: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Contras: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
Prós: "Everything from crew to food"
Contras: "Having stand online to check in again/"
Prós: "Vôo muito confortável em comparação com outras companhias."
Contras: "Comida dos vôos da ida foi bem melhor que este vôo (volta). Tripulação na ida era mais cordial também. O sistema de entretenimento só funciona depois de um certo tempo em vôo."
Prós: "The crew was lovely and the food fitted our needs ."
Contras: "The only downside was that when I received my bag after my arrival to Dhaka my luggage was obviously opened and tape back up and I was missing a lot of things in my luggage . It was very upsetting because that has never happened to me before nor did I expect something like that to happen."
Prós: "As comidas servidas são gostosas."
Contras: "As comidas servidas são gostosas, mas eu achei pouca quantidade para um voo de tantas horas. As refeições principais foram as mesmas de um voo Brasil/Lisboa, pela TAP, por exemplo. No entanto é o dobro do tempo de voo ( 16 horas)"
Prós: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
Contras: "The bathroom floors were not cleaned often enough and after 10 hours in flight the flight attendants stopped answering the call buttons. Not usually an issue as I like to get up and walk back to request something during long flights but we had children this time and this is harder to do when they are sleeing on you."
Prós: "Hospitable crew... great service. Food quality not good"
Prós: "only the food i like."
Contras: "there is no service when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Prós: "Fone de ouvido de qualidade"
Contras: "Poucas opções de filmes em português. Não tem legenda em português em nenhum filme. Vôo atrasou 45 min para partir de Abu Dhabi. Eu tinha um conexão em Guarulhos as 19:05 e o voo chegou 18:00. pedi à aeromoça para sair na frente para não perder a conexão e não me autorizou e claro, perdi. Pois demorei sair do avião fui para o fim da fila de imigração e etc... Só valorizam classe executiva."
Contras: "Não tinha entretenimento individual. Comida ruim , poltronas duras e super apertado"
Contras: "Food pathetic & bogus movies"
Prós: "Chair was comfy"
Contras: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Prós: "Very old and not up to date . Not enough choice ."
Contras: "Wider choice more current content especially movies ."
Contras: "i did not get my luggage yet"
Prós: "Liked the food Good service"
Contras: "Major delay in boarding. Then we had to stop at Mumbai for hours. No clear explanation was made. They didn't provide us wifi, we couldn't reach our families to let them know."
Prós: "New flight ! From Mumbai to abudhabi A380 , from Zurich to abudhabi Dreamliner"
Prós: "Comfortable Seats in the A380! The entertainment system is very modern with large screens and good selection."
Contras: "The USB ports did not work charging phones."
Já fiz uma avaliação e ao enviar pediram pra fazer de novo. Lá vai. Vou copiar dessa vez. No voo de Mahakesh pra São Paulo a tribulação e especialmente o 👩✈️ piloto foi muito boa e educada . Mas na de São Paulo para Mahakesh pareciam mulheres todas com tpm, muito grosseiras. De Mahakesh pra São Paulo a minha tela não funcionava pra nada. Nem para instruções da tripulação, nem para filme. Não foi legal. Me incomodou tbm a mesquinhez na hora de servir sucos e cafés - só um pouquinho em cada xícara. Não é por seguranças porque dava para observar como serviam na Business Class. Parecia uma coisa muito relacionava . Nunca passei tanta sede em avião . Enfim, foi a passagem mais barata que encontrei, mas na dúvida se o aborrecimento compensou .
Minha tela de vídeo não funcionava nem pra as instruções da tribulação , imagine para filmes. Me incomoda muito a mesquinhez na hora de servir - sucos e café são servidos só a metade da xícara. Ficam mal humorados se pedimos água junto com a bebida escolhida Essa tripulação específica de Mahakesh pra São Paulo foi muito gentil, muito boa . A tripulação de São Paulo para Mahakesh foi um horror. Pareciam todas com TPM. Foi a passagem mais barata, mas me deu arrependimento de ter ido por essa companhia .
O voo foi atrasado por 2 vezes, uma vez por motivos técnicos do avião e a segunda por atrasos na chegada da equipe de bordo
Small plane, but short flight. On time . Could have a bit more organize boarding process since it uses a bus but the rest was fine.
We were waitlisted for unknown reason. Was resolved a hour later. The supervisor was professional and kind. She kept offering to down grade us to economy. Finally, after we said no, no and no, she miraculously found us seating in Business class. After that it was smooth sailing
There were no individual air control for the seats so there was very little moving air throughout the entire flight. My entertainment system froze for twenty minutes of the flight. The check in process was slow and inefficient. The food was bland.
Un vuelo de 4 horas sin ninguna opción de entretenimiento, sin WiFi me parece muy pobre para una aerolínea como Iberia.
Sorry the Madrid to Zurich was the flight crew comment not the Ibiza to Madrid. The Ibiza to Madrid staff were all good
Fantástico piloto!!!’ Apesar do ciclone tivemos uma aterragem exemplar!!!!!
I liked the crew attention but I got stressed due to the delay
We did not get our luggage yet.
Os aviões para longa viagem são péssimos , a comida horrível, mal confecionada e não melhora há anos que é frango ou massa, mal confecionada.
Péssimo Ter que validar documentos uma No checkin e no embarque atrasou o voo em uma hora Comida péssima Banheiro nojento sem Limpeza Péssima experiência
Loved the CRJ1000. Quiet and quite confortable.
Contras: "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."
Contras: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"
Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."
Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."
Contras: "Aeronave velha e tripulação não muito simpática!"
Contras: "Crew need to be smile - we not in Russia"
Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."
Prós: "Everything was fine and smooth"
Prós: "The crew was nice."
Contras: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."
Contras: "Poderiam não ter perdido minha mala"
Contras: "Poderiam não ter perdido minha mala."
Contras: "Espaço na classe econômica"
Contras: "Não apanhei o voo."
Contras: "Não apanhei o voo."
Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"
Contras: "Online check in didn’t work."
Prós: "The crew was good."
Contras: "The seats are not confortable at all."
Prós: "Atendimento no check in."
Contras: "Péssimo atendimento"
Prós: "Tenía reservado uno y de repente desaprecio"
Prós: "Arriving at my destination, safe, sound and on-time."
Contras: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Contras: "There is not enough space for my legs and specially when the passenger in front move the seat"
Prós: "Boarding was excellent and crew also food was good."
Contras: "Seats to small. Like sardines for 8 hours. Almost no leg room"
Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."
Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."
Contras: "Atraso de quase uma hora"
Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."
Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."
Prós: "Horário cumprido."
Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"
Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."