Encontre passagens aéreas baratas de Porto Alegre a Nova York LaGuardia

Prós: Food was great

Contras: Smoothly flight

Prós: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Prós: Meal/drink service excellent, friendly crew.

Contras: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Prós: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!

Contras: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.

Contras: Seat cushions