Encontre passagens aéreas baratas de Porto Alegre para Miami

"Seats were narrow and uncomfortable ( business ) and there was only one toilet for both business and premier…. The one up front was blocked as it was solely for the crew …. One always had to wait in line with 3/4 people in front of you ..at minimum….. while you waited , the crew made it clear that you were in their way …. Fair enough as we had to stand partially in the galley…"

Prós: "Crew was friendly"
Contras: "Entertainment / TVs were not working"

Prós: "Entertainment on flight."
Contras: "The boarding crew was not helpful and rude. Traveling is stressful enough, not having a boarding crew be able to answer simple questions made the rest of the experience bad"

Prós: "The crew was helpful."
Contras: "The comfort of the seat could be better."

Contras: "Everything was good"

Prós: "Crew was great, check in was fast. Overall great experience."

Prós: "Seat was comfortable, boarding was good"
Contras: "WiFi didn’t work, my tv didn’t work either"

Contras: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Contras: "The food on the plain or snacks were to poor and not that tasty."

Prós: "WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!"
Contras: "No complaints"

Prós: "The poor cabin stewardess was working the whole time as it was a short flight."
Contras: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."

Contras: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Prós: "We got earlier than expected to our destination"
Contras: "Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people"

Prós: "Comfort and service was great."
Contras: "The severe delays was frustrating and not getting enough information about it."

Prós: "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."

Contras: "Work on those delays"

Prós: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Prós: "Crew was awesome. Very respectful and helpful"
Contras: "Food options"

Prós: "N/a"
Contras: "Explain why there’s over a 2 hour delay"

Contras: "Faster lines at check-in. More courteous security personnel"

Prós: "Comfortable Seating!"
Contras: "Flight delayed Quite a bit."

Prós: "Crew was very attentive and friendly"
Contras: "Boarding could be better."

Contras: "Flight was 20 minutes delayed"

Contras: "N/A"

Contras: "Na"

Prós: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Contras: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Prós: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Contras: "-"

Prós: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Contras: "The seats need a cushion."

Prós: "We took off, flew and landed without incident. Crew was polite."
Contras: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Contras: "Some of the flight attendants were rude and not very welcoming at all."

Prós: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Contras: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Prós: "Delta made the experience great"
Contras: "Flight was delayed almost two hours"

Prós: "Always a good experience with Delta! They’re the best!"

Contras: "flight ticket very expensive."

Contras: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."

Prós: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Prós: "Service was exceptional, flights were on time and in some case, early, and communication throughout was clear!"

Contras: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Prós: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Prós: "The flight attendants were very helpful and been nice."
Contras: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"

Prós: "The staff was was very accommodating to myself and my 19 month old daughter"

Prós: "Clean & new plane, some of the stewards were fine, good pilot"
Contras: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Prós: "Awful"

Prós: "On time"
Contras: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Prós: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Contras: "Good tv shows, friendly attendants"

Prós: "On line customer service was very courteous and helpful."
Contras: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Prós: "Smooth flight. On time. Satellite TV."
Contras: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

"There was a total Lack of communication regarding delays."

Contras: "More movie selections and better food"

Contras: "Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!"

Contras: "Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon."

Contras: "the seat too back"

Prós: "flt on time"
Contras: "over all everything was just fine"

Prós: "comfortable seats. the food was good, good sandwich."
Contras: "for this type of flight, nothing at all."

Prós: "The crew was excellent!"
Contras: "Maybe more movies"

Contras: "No entertainment. Plane is getting old."

Contras: "Hot and delah"

Prós: "Food was fresh and ok for a short flight."
Contras: "Agents at check in gate were not very helpful and did not communicate the changes in an efficient time or manner."

Prós: "The crew and service"
Contras: "Personalized entertainment system or available through WiFi in tablets."

Prós: "The crew"
Contras: "There was no screen on each seat, no entertainment...only the kids movie they played."

Contras: "Too cold in plane - no blankets!"

Prós: "On time!"

Prós: "Copa is always on time"
Contras: "Nothing I’m so glad"

Prós: "Great seat. Right behind first class."

Prós: "On time always"
Contras: "Improve que aire conditioner on the aircraft before departure... is very hot Panama!"

Prós: "Good"

Prós: "Crew was polite and courteous..food and beverages were included in trip."

Prós: "I sat in row five so I had lots of like space, which is good since I’m 6‘6“ tall"

Prós: "nothing"
Contras: "a/c full, needs more control."

Prós: "Excellent service and on time."
Contras: "Food could be improved a bit more."

Prós: "The food and entertainment."
Contras: "Nothing."

Prós: "Alll"

Prós: "Flight was delayed because "they did not have a plane"....this does no make sense.... The food is always very poor ....my tray was almost half empty with the food....however the small portion of meat (just a snack) was tasty."

Prós: "Same as above."
Contras: "NIL"

Prós: "buen avión"
Contras: "falta entretenimiento a bordo"

Contras: "My wife suffered was robeed in the airplane and nobody on the crew pay real attention to this subject; My wife lost her blackjacjet due to the indifeerence of the crew on COPA fligth from PTY to MIA,"

Prós: "Punctuality"
Contras: "Food very average"

Prós: "the crew wAS very nice, the plane was very clean"
Contras: "the only nice thing to say about the food is that it was so bad i was happy there was so little and i didn't have to waste much. i went through hopes, including a fifteen minute phone call, to get the seat i wanted only to be assigned an awful seat in the back. one movie on a seven hour flight. lots of promos though. it is not a very good airline."

Prós: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"

Contras: "Food"

Prós: "The crew on all of the flights were all very nice. At the end of the day, my suitcase did end up getting shipped to my house within a few days. It was just a little unorganized throughout the process of tracking it down."
Contras: "Following this, my flight in Bogota left 3 hours late. Not only did we board at the time we were supposed to be leaving, but then sat on the runway for an hour and a half before having to go back to the gate to refuel.... All passengers sat on the plane for 3 hours in Bogota before we ever took off with little to no communication as to why. Upon landing in Miami, my bag was then missing which honestly wasn't a big deal - I knew I'd get it back eventually. But with my new flight, I wasn't entirely sure which flight my bag should be with and which airlines (Copa or Avianca) I should go to regarding it. The staff for both were incredibly rude. My suitcase was the one missing and I was the happier, nicer one out of everyone I spoke to. I was told it would be shipped to my house which was great until I got an email saying I could pick up my suitcase at the airport. After searching for 2 hours of where to go and all staff pointing me to a different spot and offering little help, I tried calling the Avianca number I was given for any questions. Unfortunately, there wasn't going to be anyone who spoke English in until after my flight took off. After getting to my final destination, I tried calling the number again to try and sort out where my suitcase was and no one spoke English or could direct me to someone who could. I had to have my friend in Cali call the main office for me to find that my bad was still in Bogota after all of that."

Prós: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Contras: "airplane cold and no blankets. Bad service. No info"

Contras: "La comida no es adecuada para un viaje de tantas horas"

Prós: "Service"

Prós: "Check in was quick & easy. the crew were efficient and friendly. It is a Central and South American airline so announcements were mostly in Spanish but the crew were bilingual and translated announcements into English. The meal was good. No fee to check a bag."
Contras: "Can't think of anything."

Contras: "Too much turbulence"

Prós: "The flight crew was pleasant and was bilingual which made the flight better"
Contras: "It was a lot of turbulence and the plane dropped drastically during the flight. No one spoke English to explain the searches, reason for change in seats. It was difficult to communicate with staff prior to boarding."

Contras: "Plane with old Business class seats that were not worth the price of a business class airfare"

Contras: "The quantity of the food was few"

Prós: "Food and sandwiches are tasty."
Contras: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"

Contras: "check in"

Prós: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Contras: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."

Prós: "Boarding process went very smooth and plenty of legroom and overhead storage"
Contras: "Volume didn't work on armrest . Volume was stuck on very high volume making the in flight movie not watchable. No choice for food"

Prós: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Contras: "The way I was treated"

Prós: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Contras: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Contras: "Food"

Prós: "modern aircraft, everything else was terrible."
Contras: "rude crew, they go out of their way to make you feel uncomfortable small portions of food"

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Prós: "the crew was good!"
Contras: "It was freezing inside, and I could not regulate the cold, I became sick on the way to my vacation"

Prós: "Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!"
Contras: "Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake"

Prós: "individual set of headphones and screens for entertainment"
Contras: "drinks service"

Prós: "Easy check in, and kindly personnal"
Contras: "Maybe consider some upgrades when its possible"

Prós: "Easy access to entertainment via my phone"
Contras: "Better snacks"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Prós: "The worst flight in my life"
Contras: "Everything"

Contras: "suitcase came in torn, cut and did not want to compesate"

Prós: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"

Prós: "Yes the crew was great and my veggie meal was great as well"
Contras: "The flight was delayed, I guess was not the airline fault"

Contras: "It was good"

Prós: "The crew wonderful"

Contras: "Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden"

Contras: "Have the seats when I boughted the ticket. Couldn’t check in , there is no option for residents, only visa Viver"

Prós: "all except the food"
Contras: "the food"

Contras: "seat, food, entertainment system and options"

Contras: "Terrible food"

Contras: "One bathroom was out of order, and movie system did not work"

Contras: "Too tight, no entertaintment"

Prós: "smooth flight, attendants were very polite"
Contras: "did not offer a bottle of water, sodas were restricted at a small cup"

Prós: "The Crew tried to work with what they have."
Contras: "1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child"

Contras: "It actually was all good"

Prós: "Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the"

Prós: "Never"
Contras: "Never made flight because of Latham delays"

Prós: "Nothing."
Contras: "Lost my flight after connection with Turkish arrived late and lost my luggage, Latam has no office in Chicago so i had to call, didn't assist me on the phone with changing my flight, sent me to speak with American airlines that was operating the flight, asked for a supervisor on the phone but they declined. Second day at airport i found out they booked me on a three leg flight home at 8 AM althought i was on the phone with them at 1:30 AM and I was never informed about the flight they offered at 8 AM. I ended up paying again for a flight with United the same day."

Prós: "Nice flight, enjoyed the food, excellent service."

Contras: "They didnt check my bag from DCA to BOG, so I had to check out my bag in MIA and then run to check in the next flack. I couldnt. They gave me a seat in another flight from another company, so it was OK."

Prós: "The flight itself was great because there were personal TVs for everyone that had a wide selection of movies and games. It had more categories on it but little time to explore in the short plane ride after the movie from BWI to MIA. Great pilot, little motion sickness and great staff."
Contras: "I did not like how I came with my family and the clerks did not even try to seat us together, just gave us our tickets and sent us on our way, even after mentioning we had under age kids with us and a 2 year old who WILL CRY if not seated next to my other 2 family members."

Contras: "One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket."

Prós: "Seats were very comfortable. This was an overnight flight and the noise was very low."
Contras: "When I got to Miami they had changed my next flight until the next morning. They did not offer me a hotel or anything. I had to wait in line to try to get on a flight to RDU. Then I had to wait in the airport for 12 hours to get a seat."

Prós: "Service was very good and professional"
Contras: "Flight was packed but thats expected"

Prós: "Punctuality. attention of stewardesses"
Contras: "nothing"

Prós: "Easy boarding and organized staff. Friendly staff overall."
Contras: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."

Contras: "I flew home on the LATAM600 Lima to LAX. My flight was suppose to leave noon on May 25. Unfortunately we were delayed until noon the following day, May 26. I understand these matters are out of attendant's control, but the changes were not communicated in English and everyone was extremely slow to get us situated. Our flight was officially canceled at 5:30 pm, and it took five more hours for the attendants to get us to a hotel. In the morning, the transportation was not communicated well that I missed the bus. During all this, they never tried to re-book anyone either. I would pass on flying LATAM in the future."

Prós: "First of all, all of the information regarding the flight listed the carrier as Latam. However, the flight was actually an American flight. Based on the confusion I missed my outgoing flight. Thereafter I purchased a oneway ticket to Medellin on another airline only to learn that they cancelled my return flight. They wanted to charge me almost $600 to rebook! I ended purchasing a ticket with different carrier. Money paid to Latam was wasted."
Contras: "Nothing"

Prós: "customer service in Bogota"
Contras: "needs to download the app to watch movies if you do not have a I pad or smart phone????"

Prós: "Punctuality"

Prós: "Once I was aboard my flight in Lima LA 2514 the attendants were helpful."
Contras: "When I arrived to Jorge Chavez the ticket counter was down. I waited for 20 minutes and Brunella eventually gave me a boarding pass. The pass was hand written and missing information but she assured me it would be fine. When I attempted to go through security they informed me this wasn't a boarding pass and was missing information. They said I would have to go back downstairs to the desk again. have a visible disability that affects the way I walk, and typically I do not require a wheelchair. I give myself enough time to get to my destination, but thanks to Brunella I was running incredibly late. I finally arrived though my flight was then rerouted to Orlando due to weather conditions at Miami and never arrived in Miami. The pilot of this flight LA2514 decided he was done and wouldn't fly there at all. The passengers were informed they would take buses to Miami."

Prós: "Service"
Contras: "It was delay. 2 hours."

Prós: "I flew from Baltimore to Miami to Bogotá with zero issues. I am a musician and was traveling with my guitar, nobody hassled me and there was adequate space. The only issue was in Bogotá for my return flight. After struggling with the LATAM kiosk machine I was told by a LATAM ticket agent that flights from Bogotá to Miami are through American Airlines. Luckily a very nice American Airline agent accompanied me back to LATAM and convinced them my flight was with LATAM. Everything else was simple and easy!"

Prós: "The flight was smooth and the crew was courteous."
Contras: "After about 40 minutes of waiting in line to check in almost all employees left and left just one person to check people in. Not sure what happened as the employees pretended not to speak English. Also, everybody in our group was given seat multiple rows apart."

Contras: "Latam gives wrong information about connexions. The plane seats extremely uncomfortable. Attendant gave a tissue paper to client to clean her pulling table because it was dirty. They didn't apologized and asked traveler to clean the table instead. Miss connection with the flight from Miami to New York and no help from LATAM personnel at all. This is an airline that at one point it was the best and now is the worst. It is important to clarify with passenger about passing inmigration and aduana and the distance from international to national departures!!"

Contras: "One of my bags was damaged on the direct flight from Santiago to Miami. It looked like it had been dragged down the runway. I showed this to Latan representative Angel Pupulin in Miami who's first statement was, "Latan is not responsible." He was rude and initially refused to even fill out a damaged bag report. I explained that I would call my credit card company and put a non-authorization on $2500 worth of tickets. He continued to speak to me in Spanish although I told him, " No habla Espanol." He spoke English but was trying to jerk me around in every way possible. This is not going to be ignored! One employee screwed up all the positives of multiple flights with Latan. I will avoid flying Latan in the future and will not recommend Latan to others."

Prós: "Not much since not only were we screened by the airport authorities but also by Latam. I purchased some water after security but had to leave it since they would not allow it on the plane. Had they let us know about this sooner I could have saved money."
Contras: "The Latam personnel who searched our bags prior to boarding put on gloves which I though was very good. The bad part was that I saw 2 members of the search party sneeze into the gloves and touch their noses without changing gloves. How disgusting!!! Never Latam again! I would rather pay a few dollars more and not put up with this health violation."

Prós: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Prós: "Friendly crew, flew on time."
Contras: "Seats were ridiculously small. I had a more comfortable seat from Charlotte to Miami than the 8 hour flight to Santiago. There should be a law against someone sitting in that type of seat for 8 hours!"

Prós: "Super comfortable seats. First time i've ever been able to sleep on airplane seats because the seats go far enough back that you don't fall over sideways when you sleep. Food was great. The service was wonderful. The airplanes are new, with new technology"

Prós: "Fabulous staff"
Contras: "Long boarding times waiting too much"

Contras: "no breakfast"

Prós: "The seat was comfortable."
Contras: "There was utter chaos at pre-boarding. The snack was tiny. A flight attendant was rude. My seat assignment was changed without my consent."

Prós: "Never using this airline again"
Contras: "Horrible organization"

Prós: "The flight was delay about an hour, on board. The crew was great. No entertainment on board. Good complimentary bar."
Contras: "Being on time"

Prós: "La experiencia en general fue buena"
Contras: "El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)"

Contras: "Seat space"

Contras: "Dirty plane, plane was late and my screen didn't work. Flight attendant was flippant."

Contras: "Un mejor trato."

Prós: "Everything was, excellent, especially all the staff, both ground and onboard."
Contras: "Nothing"

Prós: "Food quality"
Contras: "Service of drinks."

Prós: "Crew nice."
Contras: "Check in very long. Boarding slow. Check in our carry-on’s even though there was plebty if room in the plane"

Contras: ":)"

Contras: "Fue un viaje , sin ningún problema satisfecho sólo con algunos detalles en cuestión de equipaje no se si son los trabajadores de la aerolínea, ya que mis maletas sufrieron varios daños las 4 q traían espero la aerolínea preste más atención en estos detalles ."

Prós: "Same as my previous answer"
Contras: "Same as my previous answer"

Contras: "Very old plane"

Prós: "Boarding was ok, but I was traveling on business clas and service, seat comfort, and food was really mediocre."
Contras: "My seat had the arm rest as well as the cup tray all cracked. Service by the crew members for the business class paxs was really mediocre and very poor."

Prós: "The plane had TVs for each seat. The seats had a footrest! Service was awesome."

Prós: "everuthing ok"
Contras: "no nothing wrong depart on time crew exelent good food tv good thank you bording exent"

Prós: "Great service! Clean plane, punctual, personal t.v."
Contras: "On my way back, it took long time to check the luggage in I was seated almost at the end. No personal t.v."

Contras: "We had an accident with a bird caught in the motor and no one told us anything for long time. It was really scary."

Prós: "Everything"
Contras: "Nothing"

Prós: "Punctuality."
Contras: "No option for movies or chance to charge the cell in the plane."

Prós: "I like the most the VIP. Lounge. The services were excellent. The beverage and. Food. No complaints. Happy to spend 4 hours. After this experience finally my flight back to Miami. I paid $ 49 for a premium economy seat 6A. I'm 6 feet. Best choice. No problem. In general a good experience"
Contras: "The food. Was so-so"

Prós: "Flight attendants were nice and helpful. Food was great."

Prós: "No issues, everything was smooth."
Contras: "Seats and legroom weren’t the greatest, which made it hard to sleep, but not same as anywhere I guess."

Prós: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."
Contras: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."

Prós: "Everything"
Contras: "Servíces"

Prós: "Nothing"
Contras: "Bad service!"

Prós: "The gate agents got me extra legroom in emergency row because i am very tall, at no extra charge. Airplanes were newer, very nice crew, on time."
Contras: "The Mexico City transfer was weird, and inconvenient. You have to retrieve your luggage, go through Mexican immigration, recheck your bags, go through security again, and the layover was over 4 hours. You pay less, but it winds up being a very long, exhausting trip. I will take a US carrier from Quito to San Francisco, Reno or Vegas next time fir this reason alone."

Prós: "No Kosher food option is unfair and not right."

Contras: "Having to check in my carry-on because the plane is full. Lost a meeting because I had to wait for my bag at my final destination."

Prós: "inflight entertainment"
Contras: "As they tend to do, three flight delays and changes, totaling almost seven hours with no communication from the airline, leaving all passengers in the dark, no customer service, no one to answer the phones, etc. Long lines to find out no info available, flights taken off screens, no updates. Waited in the Airport from ^ am for a 9 am flight, which finally left at 4 PM. No vouchers, no nothing!!!!!! The customer service would be rated poor if they had any at all"

Prós: "The number of movies in the flight from Mexico City to chicago"
Contras: "Food is terrible. Lines in Argentina and Mexico City are insane. I will avoid Aeromexico in the future as it was not worth it The planes were old. People on board nice. But the land crew in Buenos Aires was very rude. The lines were interminable and people not organized at all. argentina is beautiful but the international airport is one of the worst. And Aeromexico seem to add to the chaos."

Prós: "Flight was smooth"
Contras: "When I first bought the ticket two months ago they rescheduled my departure time. Then two days before my departure they rescheduled my departure time again then when I get to the airport the departure time went 3 hours behind."

Prós: "Great airplane"

Prós: "The crew were great they tried to kill all the mosquitos but not till every passenger was sited for some time and tried to keep the mosquitos from biting us."
Contras: "The plane was full of mosquitos from I'm only questing the plane sitting on the tarmac."

Contras: "Pilots were late to flight...m"

Prós: "Perfect."

Prós: "I slept well."
Contras: "The a/c could've been a little colder."

Contras: "*Seat was broken and seat cushion was hard. No one in our row was comfortable. Was not aware that the row before exit row does not recline. We were in row 14. Fortunately there were some empty seats so we could move. Would not have chosen that seat if website shared that information. The TV screens came done from the ceiling so everyone had to watch same thing. Music channels only played a few songs over and over again. This plane needs to be retired or have major upgrades. Definitely an older plane."

Prós: "Everything"

Prós: "Everything was great"

Prós: "Crew was nice"
Contras: "Food"

Contras: "I got the last seat on the plane, and it smell pee all the way. Disgusting."

Prós: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."

Prós: "The service"

Prós: "La atencion."
Contras: "Faltan buenas películas y buena música."

Contras: "The screen on my seat didn't work so I couldn't watch any movies. Crew was late arriving so we departed late. Check in procedure in MEX for connecting flight is a NIGHTMARE."

Contras: "Kayak DID NOT reserve a seat for me and I was put on waitlist-even with a purchased ticket."

Prós: "At least they put me up in a nice hotel and paid for transport"

Prós: "Chairs where comfortable"

Contras: "I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!"

Prós: "Good flight! On time! Sit too tight!"

Contras: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Prós: "punctuality"
Contras: "food, entertainment"

Prós: "Great crew & comfortable seat"
Contras: "Changed departure gate without mentioning the gate change."

Contras: "Punctuality"

Prós: "Nice crew. Okay seats."
Contras: "4 hour delay with no information. Just horrible in this day and age."

Prós: "O lanche foi muito bom"
Contras: "Resolver os constantes atrasos neste vôo"

Prós: "Crew was helpful and charming. 10 out of 10."
Contras: "Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area."

Prós: "Este lanche da Happy Hour é um bom diferencial. Muito bom."
Contras: "Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável."

Contras: "Punctuality. More than one hour of delay"

Prós: "Plane"
Contras: "Time - delayed twice - missed connection"

Prós: "All great n crew very helpful"
Contras: "Nothing"

Contras: "We had a 90 minute delay in brasilia"

Prós: "Very stable flight New airplane Excellent flight"
Contras: "Better food / snacks Boarding through finger and not by remote bus"

Prós: "Aircraft was comfortable"
Contras: "Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why"

Prós: "Airport attendant spoke English well and it was easy to understand instructions and updates. Courteous and patient."
Contras: "nothing crosses my mind now."

Prós: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."

Contras: "Internet wasnt working"

Prós: "Reliability of schedule"
Contras: "Had to wait in line to check in because I couldn't check in online, in the app, or at the self check in kiosk."

Prós: "They do everything average."
Contras: "Gol isn't the best company. Just average."

Prós: "Pessoas super simpáticas e atenciosas. Assento com muito espaço para as pernas (eu estava na fileira com a porta de emergência)."
Contras: "Houve um atraso grande na saída. O tempo para a minha conexão no Rio ficou curto, então não consegui jantar no aeroporto."

Contras: "Este vôo tem atrasado sempre."

Prós: "The trip is very fast"
Contras: "I sleep in few time"

Prós: "Gogo entertainment system"
Contras: "At the boarding gate, passengers were asked to volunteer to leave the carry on to be stored downstairs. My carry on was returned all scratched and missing my name tag."

Prós: "poor food. extremely poor food."
Contras: "it would be expected to actual food(2 meals) on a 7 hour flight."

Prós: "Toasted seeds snacks were great."
Contras: "Land crew was a bit annoying asking to drop hang luggage. And the flight was a bit delayed."

Prós: "Punctuality. Safety"
Contras: "Bagage delivery was a bit slow."

Contras: "That fly late 30 minutes"

Prós: "Crew"
Contras: "Food"

Contras: "Delayed flight. Missed my appointment."

Prós: "The crew was polite and helpfull during the flight"
Contras: "The food was tasteless . They lost our bags and never reply when we ask for a compensation"

Prós: "Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS."
Contras: "What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS"

Prós: "The crew was very nice and friendly"
Contras: "The discomfort of the seats!"

Contras: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Prós: "Boarding was organized and punctual."

Contras: "The company just sucks. I have gotten so many flights delayed with them that I am not even going to bother buying any more tickets with them"

Prós: "On time departure, very nice n clean interior, fast luggage delivery at CWB"
Contras: "Hardly talk n understand English"

Prós: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Contras: "Si"

Prós: "Free snack and drink."
Contras: "No wi-fi is available"

Contras: "Due to weather conditions, the flight was delayed an hour and a half."

Contras: "Just water and pretty small snacks"

Prós: "As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew."
Contras: "Not one thing."

Prós: "Puntuality"
Contras: "space on the seats, and between the seats"

Contras: "Flight extremely delayed, people accompaning crew boarded first and took space in the overhead, i tried to change seats no no one at the gate was willing to work"

Prós: "Price"
Contras: "Every step of the way from checking in to picking up the baggage was very frustrating... one of the worst flying experiences I have had."

Prós: "Everything was great."

Prós: "Crew members were helpful"
Contras: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."

Prós: "legroom, boarding process."
Contras: "snacks were kinda sparce"

Prós: "The flight was ok"
Contras: "No entertainment ... food was too cold"