De novo o desembarque foi inventado por algum maluco - f=ilas enormes nos correodres
Mais espaço entre poltronas.
The Campinas airport has very poor signage, access for gate A8 is very confusing. Need more info on how to get from a domestic flight to international boarding. The place is a maze
Todos foram muito atenciosos
Entretenimento a bordo não estava operando.
Prós: "Crew was fine. Seat average."
Contras: "At meal time 200 people take their masks off to eat. And that’s acceptable. But in the middle of the night you wake people up because their masks slipped down off their noses! Ridiculous."
Prós: "Não houve preocupação adequada com medida de combate a pandemia. Várias trocas de acentos foram feitas, estimulo a consumo de água e as comissárias estavam comendo a bordo. Para completar o desembarque foi remoto em ônibus lotados!"
Contras: "Fazer com que a prática esteja alinhada com o discurso."
Prós: "The food served was really good."
Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."
Prós: "Everything was excellent accept the entertainment."
Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."
Prós: "Conforto da aeronave"
Contras: "Os televisores das poltronas"
Prós: "Gostei de todo o vôo desde a decolagem e aterrissagem."
Contras: "Nada acrescentar foi impecável Por isso é a Azul"
Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"
Prós: "Very clean airplane and excellent crew"
Contras: "Bad size almost became a problem... bins are very small"
Prós: "Azul airlines the best !!"
Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."
Prós: "Manter o excelente serviço."
Contras: "Manter o excelente serviço."
Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"
Prós: "Os funcionários da Azul agilizaram para contornar um problema de vazamento na aeronave que iríamos embarcar."
Contras: "A equipe de manutenção da aeronave poderia ter avisado com antecedência, pois chegamos a entrar no ônibus e parar ao lado do avião. Retornamos para o portão de embarque e tivemos que aguardar que outra aeronave fosse liberada."
Prós: "Flight left on time."
Prós: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Contras: "Definitely the food. Pretty tasteless and unappealing"
Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."
Prós: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Contras: "Not enough closed captioning in the onboard entertainment system."
Prós: "The crew was excellent, and the entertainment was good."
Contras: "The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side."
Prós: "Pontualidade e cordialidade"
Contras: "A comida de bordo"
Contras: "Saudades da tela com opções de entretenimento. esse azul play nao funciona"
Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Contras: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"
Contras: "Comida - preferível vender que servir aquilo que a azul serve"
Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplicidade a melhor."
Prós: "Só do embarque ."
Contras: "A comida teria que ter sido melhor . Viajar do rio de janeiro para Campina grande , só comendo batata e bebendo refrigerante , não é tão bom ne ."
Contras: "Não tem tv Não tem queijo integral"
Prós: "Salgado de queijo"
Contras: "Minha TV n funcionava. Pedi ajuda 2 vezes mas a comissária n fez nada"
Contras: "O voo foi cancelado. Arrumaram um ônibus desconfortável. Uma bagunca. Saímos tarde. Cheguei em cima da h em Recife para a conexão. Por pouco não perdi."
Contras: "Ar condicionado não funcionava enquanto aeronave estava no solo. Como atrasou mais de 40 minutos, ficamos “assando” e esperando a decolagem."
Contras: "Falta opção de Proteína no lanche"
Prós: "Pela primeira vez vi fazerem um passageiro espertinho que estava na fila de prioridade e não era, voltar para a fila correta na hora do embarque."
Contras: "O Azul play só funcionou quase no meio da viagem. Havia marcado assento Espaço Azul, mas não havia essa opção na aeronave. O ambiente estava com odor ruim, azedo, provavelmente vômito. O Vôo saiu 20 min atrasado."
Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"
Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."
Traveling Avianca was the worst experience especially on my return flight from bogato Colombia where I missed my flight because there was no gate number on the ticket and by the time we found out where to go which was through check in again where we were stuck on a huge line. First time I ever had to go thru check in on a connecting flight. Ended up having to by 6 tickets back to NY which is not right.
It was a direct flight which was good. Avianca confiscated bottled drinks purchased in the terminal near the gate. They did not warn passengers that all carry-OMS would be searched prior to boarding where this would occur. This is illogical, causes anger and frustration plus resentment towards the airline. Bogota airport needs to seriously work on it efficiency at security/passport control. It was slow beyond belief and it being a hub with many domestic and international connections being made, this process needs to be improved upon significantly.
Contras: "Boarding very confusing. Meal consisted of a cheese sandwich, and that's it (I was flying business class). Seat was barely functional, cranky and unconfortable. This was my first and LAST flight with Avianca."
Prós: "Good selection of movies and shows"
Contras: "Bit more consistent meal for a night flight"
Prós: "Never again with Avianca"
Contras: "Never again with Avianca"
Contras: "A educação do passageiro ao lado que nao parava de conversar com outro passageiro em um voo da 00:35 onde todos querem dormir"
Prós: "Pleasant and confortable flight, the was kindly"
Prós: "Crew was awful. Did not let me board because I was sick."
Contras: "Alimentação a bordo e o desembarque em Lima"
Prós: "The screens to watch movies are too small and not all of them were lowered to be able to watch at a closer distance."
Prós: "The crew was very good."
Contras: "The inflight entertainment did not work during the flight. Only 30min before landing. It was a boring flight without it"
Contras: "No me gusto que ami mama una persona con necesidades especiales La pusieron en los últimos hasientos del avión cuando yo llame para pedir que la pusieran enfrente."
Prós: "It was not crowed"
Contras: "No veggetarian options"
Prós: "Muy desorganisados."
Contras: "Nos mandaron en otra aerolinea United sin maletas."
Prós: "Food was good. Free alcohol. Soft landings."
Prós: "Comida, entretenimento e tripulação excelentes."
Contras: "Atraso no embarque, sem explicações óbvias do motivo."
Prós: "Puntuales Cordiales Avión confortable Todo el personal en Colombia se mostró amable y simpático, de verdad los felicito por mantener ese espíritu entre sus colaboradores"
Contras: "Atraso...Overbooking em Bogotá o que significou um atraso de 8 horas ao meu destino final"
Prós: "Los aviones cómodos, con buen espacio para estirar las piernas. A pesar de ser un vuelo de 2 horas te dan comida, algo que las demás no hacen."
Contras: "Podrían mejorar el sabor de la comida que sirven, ya que no es de las mejores."
Prós: "O embarque foi rápido e o voo chegou no horário."
Contras: "Não serviram café da manhã."
Prós: "I booked the flight for my girlfriend. Although she had a reservation code, the flight was cancelled because she didn't respond to a message. She doesn't check her email regularly. When she opened her email this morning, she discovered that her reservation was cancelled. After getting the reservation code, we didn't think that additional confirmation would be needed from either of us. To rebook the flight would have been substantially more expensive."
Contras: "Mais uma vez problemas com atraso de voo. Atrasado por mais de 2 horas, e a equipe do aeroporto sem saber nos informar ao certo o porque, e se haveria mudanças de portão."
Contras: "Atraso no voo, troca de portão e avião, mudança de nossos asentos."
Prós: "Nonstop to destination."
Contras: "Very uncomfortable"
Prós: "We booked a flight in December to meet my daughter and son in law in Cancun on Avianca. We have not traveled very much internationally and wanted to schedule our flights to arrive close to the time my daughter and son-in-law were arriving from Colorado to Cancun on their flight. We had booked this flight especially because of the closeness of the two arrival times. When we got to the airport to check in for flight we were told that the flight was overbooked and that we were being put on a Aeromexico flight that had to go through Mexico City with an arrival time in Cancun that was 4 to 5 Later than originally planned. My daughter and son-in-law were just about to board their flight in Denver to Cancun and had to scramble to arrange transportation to be able to meet us at the airport so that they didn’t have to wait for five hours in Cancun for us. We were only compensated with $14 that expired the same day to use in the airport for a wat later than originally planned. My daughter and son-in-law war just about to board their flight in Denver to Cancun and had to scramble to arrange transportation to be able to meet us at the airport so that they didn’t have to wait for five hours in Cancun for us. We were only compensated with $14 that expired the same day to use in the airport for lunch. We will never use Avianca again it was a terrible experience all around. Although Aeromexico was a fantastic airline and the service was excellent with them. I would highly recommend Aeromexico if you were thinking about traveling in central America or Mexico."
Prós: "Nothing !!"
Contras: "Customer service of the manager on duty at the time"
Contras: "Som do sistema de entretenimento não saia na minha poltrona. Comissários me atendimento com má vontade para resolução do problema. Vôo atrasou quase uma hora para sair de Bogotá. Enfim, um vôo padrão Avianca!!"
Prós: "Ter um sistema interativo com grande diversidade de séries e jogos"
Contras: "A empresa vendeu passagem com poltrona repetida, eu que havia comprado a mais de 6 meses, fui inocente quando a atendente falou em espanhol que lá em Punta Cana não se permite sentar na saída de emergência e ela mudou meu lugar sem me consultar . Quando entro no avião estavam lá passageiros sentados na minha poltrona."
Contras: "never again, Avianca"
Contras: "A expectativa de vida aumentou ao longo dos anos no Brasil. A fila de pessoas como prioridade também. Uma senhora entrou primeiro na aeronave e sentou na primeira fileira, apesar de estarem alocados nas poltronas 17 e quando os donos originais chegaram, não conseguiram sentar, detalhe que também idosos, tbm prioridade e de fato tinham escolhido é pago por tal assento. Achei um tremendo desrespeito pelas duas passageiras idosas que tiveram os lugares “roubados”. Elas ficaram bastante chateadas. Outra coisa, com a atual prática de cobrança para despachar mala, ficou bem difícil alocar os pertences."
Prós: "A Avianca tem ótimos padrões de qualidade e vem mantendo ao longo dos anos. Se diferencia pelo conforto na aeronave, pelo espaço entre poltronas e pelo bom entretenimento a bordo."
Contras: "O embarque nos aeroportos ainda é um ponto fraco que pode e deve ser melhorado."
Contras: "Food wasn’t the best , the staff at the plane was ok ( not the best for overnight long flight) ,the plane keeped doing an annoying noice"
Contras: "Muita sujeira."
Prós: "No hay nada que se aproveche en este vuelo, todo malo."
Contras: "Retrasos interminables, falta de educación de los personales en tierra y en el avión, se comprometieron a ayudar en la conexión y no había nadie, una vergüenza."
Contras: "It was delayed."
Contras: "atraso que quase nos custou uma viagem internacional"
Contras: "Porquê colocam o ítem comida, se não há comida?"
Prós: "Atendimento à bordo."
Contras: "Pouco tempo de conexão em Bogota e atraso ao sair do Brasil"
Prós: "O atendimento da tripulação e o espaço das e entre as poltronas. Ressalto a destreza do piloto em nos tirar das turbulências."
Contras: "O encosto da minha poltrona não reclinou e o lanchinho é sempre o mesmo faz tempo."
Contras: "Recebi u email às 10h dizendo que a partida do meu voo passaria das 12h40 paras às 13h40. Liguei na companhia para confirmar, chequei todos os sites (aplicativo da Avianca, site da Avianca, Infraero, Aeroporto, Kayak) e essa mudança de horário não foi confirmada. Decidi ir até o aeroporto com medo de perder o voo. Chegando lá, o status do voo era "atrasado em pelo menos 1h". Resumindo, o voo saiu às 13h55. Aparentemente não há conexão entre o site, aplicativo, equipe de call center (que ligou para o aeroporto), aeroporto e quem me mandou o email, às 10h. Detalhe: ninguém soube me explicar o porque do atraso. Achei inaceitável."
Prós: "Também operado pela taca Peru, porém avião em bem melhores condições de conforto que do primeiro trajeto"
Prós: "Esse vôo foi perfeito, ocorreu apenas um pequeno atraso na saída de Bogotá, mas nada que afetasse a viagem."
Contras: "Tudo estava bom, nada a reclamar."
Contras: "The plane it was small"
Prós: "La atención de algunos empleados es el último que todavia resta en Avianca."
Contras: "Horrible, un avión super viejo, un retraso de mas de 2 horas y media, desafortunadamente no hay manera de que Avianca logre salir en tiempo con sus vuelos, horrible, bastante complicado."
Prós: "Tripulação atenciosa!"
Voir avis précédent qui regroupe les deux vols
Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Delayed flight, it is noticeable airplanes noticeable aged
Voo atrasou uma hora para aguardar passageiros em conexão.
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Over 3 hours of delay without any assistance from klm
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Dreamliner was comfortable and entertainment system good
Prós: "The plane condition."
Contras: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Contras: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Prós: "Very nice airplane and pleasant crew"
Contras: "Delay due to strike"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Refeições de alto nível"
Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Prós: "General flight journey"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Contras: "They left my bag off the plane. Ridiculous."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Prós: "Crew was fantastic."
Contras: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Prós: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contras: "If I knew how to recline my seat earlier. I did try several times"
Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Prós: "My seat at the window was great and the staff really friendly and courteous!"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Contras: "Inflight was better than I expected. But needs upgrading air crafts."
Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Contras: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Contras: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Prós: "MCR airport Mert & Greet parking was smooth and efficient."
Contras: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Prós: "Efficient boarding system, clearly signposted. Professional staff"
Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"
Friendly crew and no delays.
PAREM DE BUSCAR PASSAGEM DA KIWI. Essa empresa não respeita os clientes. Só comprei a passagem na kiwi porque apareceu na minha busca do kayak, como é o site que eu sempre utilizava e o que eu mais confiava para comprar passagens comprei, e só tive problemas. Quando fui buscar mais sobre a empresa vi que a reputação dela é péssimas e tinham muitos clientes descontentes. Fiquei muito decepcionada com a Kaiak por isso. Se vcs se importam com os clientes de vcs, tirem a kiwi dos mecanismos de busca, para que outros clientes não tenham a mesma experiência frustrada.
O checkin foi muito bagunçado, pessoas de outro voo entraram no avião por conta da mudança repentina de portão, e o staff muito desatento no portão.
Atraso no voo e embarque. Saída com duas horas após o previsto. Inconveniente desnecessário.
Flight boarded late and left late making the Sao Paulo connection more stressful..
Poderia melhorar quanto a mais informações do Check in no app pois não foi muito claro demorei um pouco para achar aonde fazia check in na volta e na ida deu um pequeno probleminha no check in do outro passageiro. Tirando isso gostei do atendimento.
Nada para reclamar. No quesito atendimento da Latam via telefone (SAC) sobre dúvidas da viagem fui excepcionalmente bem recebida. Fiquei muito feliz. Obrigada!!!
Pediram pra despachar uma bagagem de mão e, chegando na cabine, as prateleiras de bagagens estavam vazias. Inaceitável.
Hire English speaking people ! Terrible service and we almost lost our flight because the stuff didn’t want to check us in 1h before stating that it’s too late !
O Voo atrasou mais de 2 horas e perdi a conexão.
aero moca queria por minha bagagem de mao no porao, falei para ela que nao queria por, pois tinha um voo de conexao assim que chegassemos em sao paulo, aero moca foi grossa e nao pensou em outra solucao. eu falei com outro passageiro que ja tinha outras malas no porao para ele por sua mala de mao no porao. voo saiu mais de uma hora atrasado.
O portão de embarque usualmente utilizado para esta rota, é um dos piores do aeroporto de Guarulhos; fica no piso inferior, com 2 ou 3 portoes de embarque e além de geralmente o espaço estar lotado, o acesso à aeronave se dá através de um onibus. Gostei do desembarque feiro por fileiras.
Voo atrasado, tripulação omissa
Comprei assento conforto com a promessa de haver vaga exclusiva para colocação da mala de mão porém não havia e tive que colocar 6 fileiras atrás do meu assento.
O que mais gostei foi a cordialidade e prestatividade da tipulacao O que pode ser melhor: entreterimento e conforto
Alguns funcionários muito bons, já outros muito ruins com muita estupidez e arrogância.
My flight from Lima to La has been delay for 2 hours l has to run because l had a conecction from La to Phoenix of course the airport was a mess because it was under construcción. My coneccion was delay again for 45 minutes! Well l made it l guess! The landing was horrible!!
Prós: "Somente do ckek in"
Contras: "Maior cuidado com as medidas nesta pândemia..Tive muito medo de estar a bordo com a aeronave lotada"
Prós: "Educados e atenciosos."
Contras: "Foi td bom."
Prós: "O cumprimento dos horários."
Contras: "Melhor distribuição de assentos durante a pandemia."
Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"
Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"
Contras: "Alimentação Nem água serviram"
Prós: "A Tripulação atenciosa"
Contras: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"
Prós: "Amazing crew. Speedy boarding even having to board a bus to the airplane."
Contras: "Mini sandwiches could be served."
Contras: "the cabin and seats are old and seems dirty"
Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."
Contras: "I could have been warned that you need to get a pass to go to Hanga Roa before you can board. I had checked because I had heard there was a fee but upon investigation, it was said that this requirement had been eliminated. Wrong!! You still need the pass but you don’t get charged a fee. The extra time required for this tedious meant we missed our chance to check bags and do incurred hundreds of dollars more to get on the same flight the next day. No Bueno!!! This should be highlighted up front!!"
Prós: "On time"
Contras: "Snack option. Plug in for mobile phone"
Prós: "Good seat space, comfortable, on time arrival"
Contras: "The food was ok, not great. The plane was Very cold!!!"
Contras: "No problems during the flight"
Contras: "Have a screen to watch movies."
Contras: "Cadeira, comida etc."
Prós: "Tripulação tranquila."
Contras: "O lanche."
Prós: "When we arrived at airport to check in there was no internet and only people who had checked in much earlier on their phones could go to the boarding area. A large number of people had to wait for "somebody" to write (!) boarding passes. All of this was quite a mess and took a long time."
Contras: "Communication was lacking..."
Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."
Prós: "We were able to get to our destination safely without incident. Plenty of space for overhead baggage."
Contras: "The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too."
Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"
Contras: "TV at each seat"
Prós: "Vôo bem tranquilo"
Prós: "The crew was amazing"
Contras: "Infelizmente o serviço de bordo é ridículo. Já foi o melhor do Brasil. Se a passagem fosse muito mais barata, mas nem isso. LATAM, última opção para escolher passagens"
Prós: "Cheguei vivo."
Contras: "Comida ser fornecida sem custo adicional."
Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."
Prós: "Boarded and took off on time Free snacks and drinks"
Contras: "More leg room"
Air France lost my luggage again Its the second time in a week
Adorei a companhia é super recomendo
Very tight leg space in the cabin
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "Seats ok. Crew is super. Drinks offered"
Contras: "Nothing, AF rocks"
Prós: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Contras: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Prós: "Good aircraft, good service, on time, eventless"
Contras: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Prós: "The crew was OK, but nothing special."
Contras: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Prós: "It was very comfortable and pleasant."
Contras: "Could be a little better the service, the dinner was late"
Prós: "Tripulação excelente."
Contras: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Prós: "Great crews, excellent customer service"
Contras: "No entertainment facilities"
Prós: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Contras: "More water provided during the flight. Also, the second meal was not very good."
Contras: "boarding wasn't good."
Contras: "Check in process running smoothly and better announcement of gate change"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Nice staff. Flight on time."
Contras: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Prós: "Air France has the best crews! They really go the extra mile."
Contras: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Prós: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Prós: "Good food and service"
Prós: "Extremely hot the plane"
Prós: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Contras: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Contras: "Missed the flight due to late landing from earlier connection"
Prós: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Prós: "The Air France service was ok. Got me to my destination on time and alive."
Contras: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Prós: "It was a nice plane and boarding was well organized."
Contras: "I was assigned a middle seat, if not for that I would have given a higher rating."
Prós: "The only thing that I like about the flight was that it was easy to boarding"
Contras: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"
Prós: "Great service and food."
Contras: "Tv screen is resolution is to low. Hard to see details."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Prós: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Contras: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Prós: "Comfort, food and service are better than average."
Contras: "When stewardess opened overhead locker, something fell on my head."
Prós: "The cheese and the bread"
Contras: "The unprofessional staff during boarding and food serving"
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."