It's clean hotel and I like the bed bellow and the mattres I don't like the staff they are really not friendly make you feel like you are not welcome.
The bath tub was the highlight Overpriced for what you get. Staff was friendly and room was clean but that's not saying much.
perfect view, nice room, balcony, swimmingpool,everything
It was clean and the room was relatively large for a European hotel. I liked the band in the lobby lounge the bathroom tub was leaking. when you turned on the shower, it would spray water all over the room.
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
Great location, 10 minutes walking distance to La Rambla for dining and shopping. The hop on hop off bus stop is a block from the hotel for easy site seeing. We came from the cruise ship port and the taxi fare was only $11 Euros. The hotel staff are very friendly and professional. The room we had was a large suite with a separate living area. The room was modern, clean, with a comfortable bed and very well appointed. I would hesitate to staying here again on our next trip to Barcelona.
I like that is located very near the beach and some of the most touristy places in Barcelona. There is plenty of restaurants near by. The staff was very professional and accommodated me earlier then the usual check in time.
The staff were helpful and very friendly
Absolutely great Cold water in the bath monday morning, but it was advised in advance
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
The roof bar was fantastic
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The hotel was under renovation, lots of noise and disturbence during the day.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
Proximity to railway station.
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Access to trains
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
Location is great, near all touristic attractions No complaints
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
Every thing about Barcelona Nothing all ok
staff were most helpful and the location was very central
Very large and quiet room We ask for a non smoking room but according to the smell it was not
excellent location The Hotel needs to be updated, slightly over rated.
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
Excellent City centre position
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Location, breakfast In improved number there was no promised dressing gown and slippers
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
A very funky & cool hotel in a great location with amazing views.
The atmosphere, the design, nothing
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
Location Room decor
Very helpfull staff,
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
The terrace. Room service food.
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
Location, hotel staff
the roof bar small rooms - misleading 5 star status
The bed was like a rock, and pillows very poor for sleeping
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
The hotel was very clean, and the staff were very helpful.
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
The staff of the reception, cleaning of the room The service of the restaurant.
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
Room was very good ... expecialy bathroom metro is very closed
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
it was excellent my wife and i plus other members of my familt will be staying again next year
Clean place and convinient
The hotel was newly re-furbished and wery clean Only room service available
Perfect location, Cleanliness Nothing
the location was great the toilet and the washbasins were very small
excellent location, very clean room, nice decoration and wonderful jacuzzi on the roof terrace... the staff was very friendly. the entrance...
Location, design Rooms very nice but functionality sacrificed for design originality
room decoration, large shower and bed. Decoration for the all hotel. sound isolation is far from being perfect.
Perfect location to be close to the center and away of the noise. Great recepicist (from Argantine) to get his recoomendation for your paln in Barcelona. 50m from the metro station. No lobby. No Shampoo!!!. It was hard to find its building when the taxi deliver us from airport.
Location and quality of accommodation facilities
Excellent service, beautiful decoration interior and exterior, great location
Excellent stay - very helpful staff. It is a shame that their bar, dining room and breakfast charges are so high when compared to comparable non-hotel establishments (e.g. glass of wine is 11 Euros at the hotel vs 2 Euro's) that we really didn't use the bar facilities. We would have (and can afford to) but at the end of the day, we felt it to be a rip-off and did not do so. A real shame - we would have been happy to pay a premium but one that was so totally out of keeping with the rest of the city.
building and inerior and location
In the heart of the city, and walking distance to many shoppings. Capable staff who can really be help in English. Not really.
Excellent location, and facilites. Very close to metro station (<5mins walk). Breakfast somewhat expensive. Very small gourmet restaurant which was excellent, but imited menu. Room rather small, with only one armchair.
Rooms and location is great, underground parking just in front of the hotel and metro is just down the road. Good views from quiet rooms and one full non-smoking floor. Breakfast in the basement disapointing. The room is great for other uses, but starting the day in a dark vault after being woken by the sun is a turnoff. Better to grab breakfast close by or across the street.
The Staff was excellent- polite, attentive and knowledgable. The Hotel is well located and very well maintained. We were very pleased with our choice and everything about the Hotel. Although the rooms are very prety to look at, they are not as functional as they should be, particularly at that price... there are no shelves or drawers to unpack and place clothing ( except the very narrow hangging closet next to each side of the bed). Also, there is no shelf or rack in the shower to place any toiletries- a large soap dish at the least would be suffice. It is a classic example where Form does NOT follow Function...but, it looks good!!
The hotel's design is exciting; it is a historical piece of art. The location is perfect. We liked everything
Great breakfast , for the 25 euro you get a really great food. Very good location, beautiful interior design. The rooftop with pool and bar was closed for the night.
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
Great location. Nice rooftop pool with great views AC didn't work in my room
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
fantastic location - good service
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Perfect location & perfect view :) No.
location and staff
the location they are not aware about the conditions required in the request
Great location; Great views on the front rooms; Clean aspect
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
good location overprice, poor room facilities, room was cleansed poorly
location is perfect the rooms are small but comfortable enough
clean room . the hotel has a great location. we had to pay for a connection for electric.
location and cleanliness of the room
Location is excellent.
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
The location was excellent, the service was great. The room was large enough to live in comfortably for our two week stay, and well designed. The restaurants were both excellent, and the rooftop pool deck was a perfect place to practice yoga in the morning with a gorgeous city view.
Excellent service and very kind and helpful staff. Tasty styling, nice beds and quite room. The room was a bit dark for people of our age.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
Very cclean room No kettle in room. No hot water for shower on the last day.
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
The location was fantastic.
the location and the free wi-fi computers in the rooms were super.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
Garden, location rooms and cafeteria are not clean enogh
- nice, competent and helpfull staff - nice design/good comfort of the rooms - nice general areas in the hotel (lounge/restaurant/pool&terrace) nothing
Good sized rooms, clean, comfortable and very quite considering city location. No hot drink making facilities available in rooms
location atmosphere in fashion
The Spa , the bar staff . The food is excellent. The Moon Restaurant
style,location and good facilities time to time noise becuse of wooden floor.
Central location in a very important street with an easy access to everything especially the tube station. Free internet. Nice chocolate every night. Although we were given an internal view of the back side of the hotel, Our first night was horrible. The hotel's corridoor was very noisy. You can hear everything going on outside. The toilet is separated from the shower room however, the toilet's door cant be closed completely. Very old TV with only few channels. No coffee/tea in the room. Looks more like 4 star hotel.
Service and location
Location. Friendly staff Modern room Sqeaky bed! The lighting system was a little erratic, sometimes did not work, but promptly attended to by staff.
Good location, good room, great bathroom, helpful staff, excellent breakfast and top quality food especially restaurant Moo Bar got a bit too full with nightclub at night
Excellent breakfast. Nice decor. Excellent personnel most of all the PR hotel manager. Nice closets and ample space. Toilet and shower in different rooms and no sink on the toilet side. Too dark halls.
Great boutique hotel with excellent facilities and friendly staff at prime location.
Central Location for Shopping
Location was very good. Near to shops and other places such as the Ramblas. Staff were efficient and the general ambience of the hotel was good. Rooms were clean if a little "spartan" ! Our room was on the 9th floor and overlooked the roof top of an adjacent building. Unfortunately all the air conditioning units were positioned facing our only window so if you wanted the window open there was a horrible smell of food ....
The hotel is in the centre of Barcelona,close to shops,historical sites and excellent transport systems.
location excellent.helpful staff.very well looked after
location and how pleasant the staff was
The facilities were beautiful and clean. The staff was friendly. The hotel was located in a central location. No face cloths, but i guess that is a European thing.
We had the junior suite which was excellant. It was nice to have some luxury Staff were very helpfull and polite and offered clear and well represented views about where to visit in the city.
Location Very uncomfortable beds. Overpriced room service options.
The hotel was perfect. Rooms were of a high standard and felt fresh.The locationcould not have been better. 2 mins from the Ramblas but far enough away not to be bothered by the crowds. Many locations are easily walkable and there is a great Metro station right outside. On arrival despite pointing out to the person on reception that we had booked a junior suite we were still palmed of with a standard room and had to return to reception with all our luggage etc and wait until we were given our correct room. On leaving we were chased down the street by the doorman claiming that we had not handed in our key despite handing it to one of the people on reception and saying goodbye. Very embarrasing to be dragged back to the hotel in public and then told "it's ok it's sorted" Put a bit of a damper on the end of the holiday.
Nice classical building. Comfortable rooms. Lousy free internet connection. No gym nor swimming pool.
no way to open a window to the room, free wireless wasn't working, it's not even configured correctly (the staff indicated it was best to hop onto another "open" wireless network in the vicinity), hot water wasn't working one morning, jacuzzi working but water not hot.
Cleanliness and feel of the hotel No
nice personnel, location The only english channel was BBC.
Amongst many good tihngs, the hote staff is very friendly and polite. When we have another chance to visit Barcelona, we would choose this hotel again.
The staff is very helpful, friendly and polite. Just very nice!
It was in the city limits
Kindness of the staff and location
the hotel was close to the metro station and well decorated. the breakfest was good, rich and tasty.
Good clean hotel in a very useful location.Considering its locality to the city centre the hotel was also very quiet. I have no bad comments about this hotel. Very good place to stay
the overall readiness of the staff to help...restaurant girl was amazing and receptionist could need some help...he is extreamly fast and nice but he is human...sometimes theres too many customers at the same time...room service was excellent... size of my room...no sofa...appart from that all was amazing...
The room was very small and rather poorly equiped. No fridge. Poor internet connection.
the best part of our stay was the polite staff and location of the hotel. However we wrer very disappointed with the cost oft our stay as we felt due to our very late arrival on Tuesday 26th October we felf we should have got some compensation/ treat or even a discount on the total price. there was no kettle/ tea making facilities for the us in our bedroom, that touch would have been great.
The food was first class and the staff were very friendly and helpful. The location was good for the beach. The hotel was a long walk from the old town which may not suit all, and the choice of restaurants locally was limited
Nothing Bathroom was dirty with ingrained dirt around the bath. Also the bath did not have a plug and the washand basin was very badly cracked. Bedroom floor was not swept properly and bedspread was marked. (Sheets and towels were clean)
Location, cleaniness There were no 4 star hotel facilities: No refrigerator,No tea/coffee maker,No safe box( you need to pay 5 Euros per day for that which is not announced in the hotel or booking.com websites) ,No even clock in the room! .The swimming pool is the smallest I have ever seen in my life ; it is 3 by 3 meters dimensions only.
I liked the fact that the metro was directly across the road and the hotels proximity to the city centre. The room's were very nice too. I think the hotel rooms could really use more pillows.
The hotel is quite old fashion, not renewed, not always clean. Rooms are small and essential.
Quality 4 star for a 2/3 star price for the night we stayed. Per above prices increased 3 fold by the end of the week so we had to move on. Location. While this was fine the directions for non drivers was poor. eg it said it was 4 stops on the Metro from the Centre - it was actually 5.