Encontre passagens aéreas baratas de Marselha a Aeroporto Internacional de São Paulo-Guarulhos

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Contras: "The baggage took a really long time to be delivered to the carousel"

Contras: "No entertainment. Food was bad."

Prós: "No seat comfort"

Contras: "Punctuality"

Prós: "Great crew"

Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Prós: "The transfer after the flight was very helpful."
Contras: "Entertainment was absent."

Prós: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Contras: "Nothing!"

Prós: "Service was fine, on the ground and in the air."
Contras: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"

Prós: "Food was good. Crew was kind and gracious."
Contras: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Prós: "When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public."
Contras: "My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit."

Contras: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Contras: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Contras: "I’m a small person & your seating is cramped & uncomfortable!"

Prós: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Prós: "The plane wasn't totally booked and very clean"

Contras: "They put us in different seats. My 7 year old and 3year old were all sitting separately and we could not switch with anyone. The air hostesses were not as helpful as other airlines."

Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Prós: "On Board Service"
Contras: "Delays"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Contras: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Prós: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Contras: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."

Prós: "Comfortable flight."

Prós: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"

Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Prós: "Pretty much on time even with snow conditions!"
Contras: "Coffee was pretty much cold."

Contras: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Prós: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Contras: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Contras: "Ok, old plane."

Contras: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"

Prós: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Contras: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Prós: "Service was great, friendly and courteous crew, smooth take off and touch down, meal was the best I've had traveling. Very long tiring flight, good hospitality is always appreciated."
Contras: "There was a short delay on take off but we arrived on time. The only problem that I encountered half way into a long tiring flight, I lost the volume on the entertainment system. The stewardess tried to reset it but it didn't work. I was asked to change seats but it was too much of a hassle. Was a bit disappointed. Not there fault."

Prós: "Legroom is too little"

Prós: "Very little legroom, food was excellent"

Prós: "Great Food and very pleasant personnel."
Contras: "Choices of music and movies."

Prós: "The staff was excellent and friendly"
Contras: "I didn't enjoy the food"

Prós: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Contras: "Seat in front of you tilts back and gives you NO room. Horrible!!"

Contras: "Could use some more seating space"

Prós: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Contras: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Contras: "Conforto"

Contras: "O espaço entre as poltronas"

Prós: "Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late."
Contras: "The internet was hard to connect to and the gogo options aren’t totally clear."

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Contras: "Nothing. Perfect flight."

Prós: "Short lines"
Contras: "Seating arrangements"

Prós: "A box was under my feet, not sure what it was. A part of plane! ATL - EZE uncomfortable Crew great in spite of ongoing turbulence!"

Prós: "Crew professionalism."

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "The seat was ok, but the crew was very good and helpful"
Contras: "Good company, have the very good attendants"

Prós: "Confort for a supposed 5 hours flights was ok. Entertainment system worked good"
Contras: "The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers."

Prós: "The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left."

Prós: "Pilot and staff were informative and great"
Contras: "I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip"

Contras: "Too many flight delays and gate changes"

Prós: "Very smooth flight and friendly crew"
Contras: "Chairs really uncomfortable"

Prós: "Plane was clean & modern"
Contras: "More leg room"

Contras: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Contras: "Plane was FREEZING!!!"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Contras: "Wifi was not working"

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "Good service"
Contras: "Video system locked up at my seat"

Prós: "The flight timings and the arrival time"

Prós: "Snacks were good. On time."

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Prós: "Crew was nice and took care of us. We respected them and got it right back."
Contras: "It was no fault of the airline, but we got his with some weather delays which dampered our very long trip. Also, the leg room on the flight from Detroit to PDX was very small, we got lucky that we only had two people for our row of three seats. Let us stretch some."

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Early departure"
Contras: "Absolutely nothing"

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Prós: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Contras: "Fix broken seats and tv screens"

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Contras: "The comfort seats are not that comfortable"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Food, service and entertainment"
Contras: "Entry into the aircraft was a bit chaotic"

Prós: "Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process."

Prós: "Tripulaçao de cabine jovem e atenciosa."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Contras: "Hour late"

Prós: "Early arrival"
Contras: "Seats still tight"

Contras: "All god nice flight crew helpful. A well organized flight just what you would expect from a German airline"

Contras: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Contras: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Great crew. Great seats"
Contras: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Prós: "The crew was really nice."
Contras: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Prós: "Tudo foi bom"

Contras: "As refeições."

Contras: "I don't know"

Prós: "Efficient boarding, friendly crew, nice range of entertainment options."
Contras: "An economy seat is an economy seat ...."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Service"
Contras: "Boarding"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Food was bearable"
Contras: "Delayed, the gate was changed 3 times."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "On time."
Contras: "Uncomfortable seats."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "N/A"

Contras: "Boarding process was a bit unorganized"

Contras: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."

Contras: "Didn’t like the food"

Prós: "Lovely, can-do crew and generous beverage service, even in coach. Good movie."
Contras: "Sardines in a can. For 10 hours. Why do they let people recline? And this old 747 has been rode hard and put up wet. Lots of broken light switches, etc."

Prós: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Contras: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Prós: "N/A"
Contras: "It didn't happen"

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Contras: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Contras: "Keep all babies in one section of the aircraft"

Prós: "The crew helped my mom very much with her ansiery and were with her at all times."
Contras: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Contras: "delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long."

Prós: "I said everything in another evaluation"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "Telling you you're stupid"
Contras: "getting too many emails about a flight that I've never took"

Prós: "Many bathrooms, crew constantly came around offering juice and water."

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Entertainment system"
Contras: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Contras: "Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ...."

Prós: "Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend."

Prós: "Nothing"
Contras: "Being able to go home"

Prós: "The flight happened and no incidents on the flight."
Contras: "Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport."

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Prós: "Nothing"
Contras: "Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars."

Contras: "Aeronave velha e tripulação não muito simpática!"

Contras: "They lost my bag and I still haven't heard from them"

Prós: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Contras: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Prós: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Contras: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."

Prós: "The crew was polite"
Contras: "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"

Prós: "Flying these days is as bad as it gets. We made it, that is what I liked."
Contras: "Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others."

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Contras: "More space is needed for legroom."

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "seat empty next to me"
Contras: "food, flight attendants"

Prós: "Atendimento no check in."

Prós: "Good was decent. Didn’t need to schlep big bag of snacks."
Contras: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."

Prós: "Nothing"
Contras: "Péssimo atendimento"

Contras: "Pedí que me manden la factura del vuelo y no me a llegado nunca."

Prós: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Contras: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Prós: "Nothing"
Contras: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Prós: "On time"
Contras: "Space"

Prós: "The food was nice."
Contras: "There was no water in business class toilets. The staff are not polite."

Prós: "Crew arranged to change seats so my left leg had an aisle."
Contras: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Prós: "Finally arriving in Spain."
Contras: "The seats are extremely small cramped and I had to sit with my legs in the aisle. The flight attendants didn’t care about seat assignments so they put people wherever they wanted, causing issues when those people were in others seats. No in flight entertainment (zero stars). No complimentary snacks; had to pay for everything. Decent selection of food. The entry attendants were inconsistent with hand luggage size and took my correctly size soft bag to check but allowed larger hard luggage on the plane."

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "I was not able to check in online"

Prós: "Very little - other than getting off"
Contras: "Every detail from rude checking all the way through rudness"

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "seat is comfort"

Prós: "Crew was very helpful and caring"
Contras: "Boarding and how our hand lugagge was handled"

Prós: "Nothing"
Contras: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"

Prós: "Food was good Entertainment system is very good. Good selection of movies with good sound Crew does a fine job"
Contras: "I am an American who flew roundtrip Chicago - Madrid. We (family of 3) still haven't received our lost luggage from 2 weeks ago. When we checked in at Madrid, one staff told us to ask about the luggage downstairs at the luggage retrieval, which we are not allowed into. I came back and another staff woman told us to immediately go through immigration, because it takes so long to get through. Since our luggage appears to be lost for good, we will never take Iberia again. Madrid airport is a nightmare! We arrived at Madrid airport 2 hr 20 min. before our flight. Because the distance from the check-in counter to the plane is unbelievably far, and we all have to wait in very long lines, and then take multiple trains, escalators, and finally a bus, and U.S. passengers have their passports checked twice in long lines, we got on to the plane barely in time, on "last call" 30 min. before it took off. We will never fly through Madrid again! On any other trip from Spain overseas, we will choose some other city in Spain to leave from."

Prós: "Nao viajei .. foi uma m. Memandarm email sabado. A noite , pela correria da viajem .. nem vi. Cheguei la e nao havia reserva ... Alem do que descontaram o valor da minha conta !!!!! Nunca me acontecu antes ... Flightnetwork nuca mais !,,,,"
Contras: ".."

Prós: "Food was delicious and good variety!"

Prós: "The entertainment system with movies was great, with plenty of choices and good sound. The crew was very good. Legroom on the seats was good. They kept the temperature in the plane just right. We could board first because we had a 5-year-old child."
Contras: "Flight was delayed an hour leaving Chicago, and arrived an hour late in Madrid. The screen was not updated in Chicago to let us know what was going on. It's a mass of people at the gate, with very little systematic lining up. One luggage piece did not come out on the carousel in Madrid. We had to wait 1.5 hr at the airport to confirm that they would send it to our Madrid hotel. Hopefully it will come. The food was mediocre. Pasta for dinner with little to no meat. Not even fruit. They are clearly saving money on the food."

Contras: "We were delayed two hours after boarding while the ventilation system was repaired. Some people got water...others not. We were the one not given water."

Prós: "okok"
Contras: "okokok"

Contras: "Meu vôo foi cancelado por conta da pandemia e 6 meses depois ainda não recebi meu voucher para fazer outro vôo. Atendimento é péssimo. Me sinto lesada pela TAP."

Contras: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Contras: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"

Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"

Prós: "Comida ok. Embarque ótimo."
Contras: "Muito apertado. Algumas turbulências e tripulação não muito simpática."

Contras: "Informação e não mentir"

Prós: "Impossibilidade de marcar assentos, mesmo realizando o check-in antecipado. Durante o desembarque não foi entregue o carrinho de bebe que foi entregue no portão de embarque."
Contras: "Possibilidade de marcar assentos com check-in antecipado. Entrega no tempo correto de carrinhos de bebe entregues no portão de embarque."

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Prós: "Price"
Contras: "Use jet bridge instead of bus gate"

Contras: "Super uncomfortable seats (the most ever) No personal tv/entertainment."

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "O voo foi razoavelmente estável o que denota preocupação do piloto com o conforto dos passageiros."
Contras: "Atendimento à bordo, e o que foi servido no de bordo."

Prós: "A simpatia dos comissários. Atenção aos passageiros e conforto"
Contras: "O cardápio"

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"

Prós: "Voo confortável e bom entretenimento"
Contras: "Tirando um brasileiro que era comissário no voo, a equipe é muito mal humorada. Mesmo para o padrão de europeu."

Contras: "Ao menos fosse pontual, mas, ao contrário, atrasou uma hora e meia."

Contras: "O voo foi cancelado por atraso. Fui encaminhado à Madri direto de Lisboa com um atraso de quase 2 horas"

Prós: "Comfortable seats with nice pillow and blanket"
Contras: "Boarding was awkward and slow."

Prós: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Contras: "The food could have been better."

Contras: "Flight was so delayed we missed our connection."

Contras: "sonho com um dia crianças menores de 4 ter local separado para viajar. Neste voo, mais uma vez, sempre tinha uma criança chorando. 80% do voo chorando. Um tremendo desrespeito com outros viajantes."

Prós: "Nada de extraordinário para elogiar."
Contras: "O voo partiu com mais de 1 hora e meia de atraso e o serviço de bordo poderia ser melhor. Tive fome durante o voo. E os comissários de bordo poderiam ser mais gentis."

Prós: "Tripulação ótima. Comida ótima. Entretenimento ótimo"
Contras: "Conforto."

Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"

Prós: "A tela era grande e com touch bom"
Contras: "Banheiro. Estava com a trava quebrada e sem água de torneira."

Prós: "Very modern aircraft, good (but not excellent) food, small bathrooms"
Contras: "It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term"

Prós: "Tripulação simpatica"
Contras: "Poltronas reclináveis"

Prós: "Preco"
Contras: "Assento muito apertado"

Prós: "Espaço"
Contras: "Embarque em Lisboa"

Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"

Contras: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."

Prós: "Obentreterimento."
Contras: "Não terem extraviado minha bagagem em um voo direto."

Prós: "Tudo"
Contras: "Estar tudo 100%"

Contras: "Nossa gostei muito ! Perfeito. a TAP estar de parabens Continue assim. Obrigado."

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "Tecnologia"

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Contras: "Food timing, displays for video tiny and no selection possivble."

Contras: "Houve um atraso de 2h. Meu assento não foi o mesmo que eu havia marcado. Um pouco enrolado na hora do embarque. Mas apesar de tudo isso, achei o comandante e a tripulação excelentes!"

Prós: "Aeronave confortável"
Contras: "Entretenimento nulo, péssimo Tripulação não muito gentil"

Prós: "Serviço excelente"
Contras: "Nada"

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "The tripulation are very nice people."
Contras: "The space between seats are small."

Prós: "Much better than I expected, will fly again with pleasure."

Prós: "Não houve contratempos"
Contras: "Nada"

Prós: "The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful."
Contras: "We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it."

Prós: "Seleção automática do assento"
Contras: "Refeição disponibilizada."