Encontre passagens aéreas baratas de Marselha a Aeroporto Internacional do Rio de Janeiro-Galeão

Contras: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."

Contras: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "Taking off on time. Good service and helpful from all the stuff."
Contras: "Keep it like that"

Prós: "All great!"
Contras: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"

Prós: "Crew was very nice and responsive."
Contras: "The flight was so hot. No personal air controls. Economy was horribly small."

Prós: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Contras: "More snacks maybe lackerli"

Prós: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"

Prós: "The food was decent and on board entertainment was pretty good."
Contras: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."

Prós: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Contras: "the seats are small and very small space in comparison to Lufthansa"

Prós: "Cabin cleanliness isgood"
Contras: "Food is bad"

Prós: "The crew were very friendly."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "The situation so comfort"
Contras: "The limited wifi connection"

Prós: "On time, nice crew"

Prós: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Contras: "I travel a least 5 times a year and Kayak is always my option."

Prós: "Great airline overall!"
Contras: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."

Contras: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Prós: "3"
Contras: "Everything"

Prós: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Contras: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "The food was the best I’ve ever had in a plane"
Contras: "Sound quality for the films was awful"

Contras: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Prós: "Very professional!"

Prós: "Flight was exactly on time as described. Crew was friendly"

Contras: "It was very late, with us on it."

Prós: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Prós: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Prós: "Nothing"
Contras: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Prós: "Everything was fine"

Prós: "Stewards are very kind and friendly unlike those in US flights."
Contras: "None."

Prós: "Good food, ice cream and free alcohol"

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Most things were great"
Contras: "Flight was delayed and almost missed my second flight"

Prós: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Contras: "-That I can't always fly Swiss"

Prós: "We sat at the exit passage and enjoyed it"

Prós: "I had no idea i would be charged for just one check in bag!"
Contras: "I had no idea i would be charged for checked in bag! Scam!"

Prós: "comfortable flight"

Prós: "All members of the crew were wonderful! The food was good and this time I could take advantage of free snacks and beverages, in addition to the ones frequently distributed to everybody. Last time I flew with Norwegian, and it was a shocking experience: the crew were rude and unrpofessional, everything extra, they even refused to serve water to a passenger... So, never again Norwegian--Swiss was a nice change and, in the end, I paid more or less the same :-)"
Contras: "Space is getting smaller and smaller; I would welcome a bigger selection of movies and games."

Prós: "crew was friendly, little snack was delicious"
Contras: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Contras: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Contras: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Prós: "Comfy seats. Friendly staff. Lots of food and beverage options"
Contras: "The length of the flight. But I don't know how to make it shorter"

Prós: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Contras: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Prós: "Nice crew short flight."
Contras: "Not much flight was too short to say"

Prós: "Everything other than luggage situation"
Contras: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Everything was great"
Contras: "I’d honestly pay more for childless flights"

Contras: "Having more than one person at the curtesy desk when half the plain’s luggage was left in Germaine"

Contras: "Flight was delayed"

Prós: "Tudo foi bom"

Contras: "As refeições."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Service"
Contras: "Boarding"

Prós: "Luggage space, comfortable seat.. huge plane"
Contras: "Ice cream was not good."

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Prós: "Good service."
Contras: "Nothing."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "Service was great too"
Contras: "Squished in seat"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "not much"
Contras: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Prós: "Everything exceeded expectations. Lots of food, space, drinks, and excellent flight crew. Excellent video selection."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Contras: "More movie choices and more music choices"

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "N/A"

Prós: "Nothing really. KLM or LOT are way better."
Contras: "Get your own food or you will stay hungry. 12 hours flight with 2 crappy meals served with no option of getting anything else except candy bars or pretzels."

Prós: "Lovely, can-do crew and generous beverage service, even in coach. Good movie."
Contras: "Sardines in a can. For 10 hours. Why do they let people recline? And this old 747 has been rode hard and put up wet. Lots of broken light switches, etc."

Prós: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Prós: "It was a short flight."
Contras: "I was allergic to ingredients in the in-flight meal. There were no additional options left by the time food got to me. The crew was indifferent about my allergy and seemed offended when I returned the food uneaten."

Contras: "No entertainment on this flight"

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Contras: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Contras: "It was one of the best flight of my life. Thr crew was absolutely super professional. Very clean aircraft, flight on time and excelent service. This flight proofed that everything is possible. Kidneys and smile were key factors"

Prós: "staff"
Contras: "major delay, poor communication andaccommodation considering delay"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "overall experience is great"
Contras: "seats would have better"

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Prós: "every thing was good, so comfortable for a long flight"

Prós: "tripulação comida"
Contras: "atraso no embarque, para decolar e para pousar"

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Prós: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Contras: "Nothing"

Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Contras: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Contras: "Fix the damn KIOSKS at Vienna!"

Prós: "Refeições de alto nível"

Prós: "Great plane and staff"
Contras: "Delayed"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contras: "I wish they had WiFi"

Contras: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Prós: "Crew were great, food, entertainment, seat and everything else was great as well."

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Best airline in the business quick efficient and outstanding service What else can you say"

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Contras: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Prós: "Flight duration"
Contras: "Very stingy with the drinks Cramped seats"

Contras: "My suitcase didn't come with the airline."

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Prós: "The service"
Contras: "The seats"

Contras: "Our lougage did not arrive"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Contras: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Prós: "Great service"

Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Prós: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Contras: "Extremamente apertado, não há espaço nem para comer. Temperatura muito alta"

Prós: "Excelente atendimento!!! Compensou pagar um pouco a mais por mais espaço na economica, os espaços são maiores que na confort."

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Contras: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Contras: "Aeronave velha e tripulação não muito simpática!"

Prós: "Nothing"
Contras: "Food and personnel attitude."

Prós: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Contras: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."

Prós: "Flight arrived safely and on time."
Contras: "Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered."

Prós: "Modern screens and seats"
Contras: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Contras: "Nothing !! Thanks for everything"

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Contras: "Food could be better"

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Prós: "Nothing"
Contras: "Péssimo atendimento"

Contras: "The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work."

Prós: "Very attentive crew"
Contras: "No complaints"

Prós: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Contras: "The food could be better"

Prós: "Food and entertainment were okay."
Contras: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."

Prós: "Price"
Contras: "N/a"

Prós: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Contras: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"

Prós: "Boarding was excellent and crew also food was good."
Contras: "Seats to small. Like sardines for 8 hours. Almost no leg room"

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Contras: "Bad service. Attitude from flight attendants. Food just okay."

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Contras: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Contras: "The line to check bags was way too long. No kiosks and only one person working the desk and way too slow."

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "The attention, food and entertainment available on board"

Prós: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Contras: "Iberia charges for everything in in-flight service (even soft drinks)."

Contras: "Our seats was almost the last seat of all our flights, even we checked in very early."

Prós: "The business class seat was extremely comfortable."
Contras: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "Good seat compared to other airlines"
Contras: "The USB connector in my seat didn’t work"

Contras: "They need to have agents stationed throughout the terminal to help customers make connections. I had 2 hours and I still barely made my flight. The airline representatives are extremely unhelpful and the customs process is an absolute mess in Madrid."

Prós: "Once I made it to the other side of the airport it was good no wi fi on a long flight"

Prós: "I loved the Madrid airport!! Iberia out of Madrid is lovely."

Prós: "I liked the in flight entertainment system. The food was good also and, the flight attendants."
Contras: "The legroom was not that good, but it was ok. Overall it was ok"

Contras: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."

Prós: "Nao viajei .. foi uma m. Memandarm email sabado. A noite , pela correria da viajem .. nem vi. Cheguei la e nao havia reserva ... Alem do que descontaram o valor da minha conta !!!!! Nunca me acontecu antes ... Flightnetwork nuca mais !,,,,"
Contras: ".."

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Prós: "I liked the food"

Contras: "Informação e não mentir"

Prós: "Impossibilidade de marcar assentos, mesmo realizando o check-in antecipado. Durante o desembarque não foi entregue o carrinho de bebe que foi entregue no portão de embarque."
Contras: "Possibilidade de marcar assentos com check-in antecipado. Entrega no tempo correto de carrinhos de bebe entregues no portão de embarque."

Contras: "Late as always"

Prós: "Price. Service and food offered in the plane"
Contras: "The boarding process: everyone crowds into the line without regard of the grouping."

Contras: "Worst trip ever"

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Contras: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"

Contras: "Ok, it's TAP, it's a bargain, but the "breakfast" was a pitiful piece of meat on a stale piece of bread"

Prós: "Got where I was going safely and on time :). Decent leg room, food, comfortable seats."
Contras: "No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board."

Contras: "sonho com um dia crianças menores de 4 ter local separado para viajar. Neste voo, mais uma vez, sempre tinha uma criança chorando. 80% do voo chorando. Um tremendo desrespeito com outros viajantes."

Prós: "Tripulação ótima. Comida ótima. Entretenimento ótimo"
Contras: "Conforto."

Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"

Prós: "Plane was fairly modern inside with power sockets and usb sockets for each seat."
Contras: "Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes."

Prós: "Tripulação simpatica"
Contras: "Poltronas reclináveis"

Prós: "Preco"
Contras: "Assento muito apertado"

Prós: "Espaço"
Contras: "Embarque em Lisboa"

Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"

Prós: "A comissária de bordo muito solicita. Bom entretenimento."

Prós: "Organizado e no tempo correto."
Contras: "Conforto dos bancos."

Prós: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Contras: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Prós: "Com pouca ou nenhuma opção de voo direto para Portugal, a TAP fica como a opção de quem quer um pouco de decência nesse percurso."
Contras: "O atendimento é bastante impessoal, e eu, como sou muito tímido, tenho receio de pedir um copo de água e ser negado. A utilização dos banheiros após as primeiras quatro horas de voo fica impossível"

Prós: "Espaço muito espaço"
Contras: "Se melhorar estraga"

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Prós: "Pontualidade"
Contras: "Extraviaram nossas bagagens!"

Prós: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Contras: "All was perfect! Thank you."

Prós: "Um voo sem nada para elogiar em especial e sem nada para criticar"
Contras: "especialmente, faltou entretenimento de bordo"

Prós: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Contras: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."

Prós: "Aeronave confortável"
Contras: "Entretenimento nulo, péssimo Tripulação não muito gentil"

Prós: "The seats do recline, more space than Delta or United"

Prós: "A tripulação é extremamente educada e o avião super confortável"
Contras: "Não foi oferecido nem água durante o vôo"

Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."

Prós: "Nada."
Contras: "Alguns comissários eram extremamente grosseiros. Meu marido foi tirar uma foto dentro do avião e um deles fez ele apagar a foto dizendo que não podia tirar fotos lá! Um absurdo! A televisão de entretenimento é da idade da pedra e mal funcionava. Não tem carregador USB e o banheiro estava muito sujo. Poltronas com zero conforto e o espaço para as pernas é um dos menores que já vi. Não viajo mais com a TAP."

Prós: "O serviço de bordo e a organização."
Contras: "A espera para o embarque."

Contras: "Poltrona pequena, não carrega o celular, desconfortável."

Prós: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Contras: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Prós: "Frendly"
Contras: "Nothing"

Prós: "Embarque rápido. Tripulação cordial. O almoço tava excelente"
Contras: "Atendimento no check-in extremamente demorado. Eu queria fazer upgrade e não tinha ninguém no balcão da TAP pra atender. Tive q esperar minha vez na fila gigantesca da econômica. Assento nao fica flat bed. Entretenimento não era on demand. O café da manhã foi mto fraco."

Prós: "Entertainment and seat space were great."
Contras: "They somehow managed to lose the entire flights luggage"

Prós: "Service and food."
Contras: "We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night."

Contras: "2 hours late, problems with entertainment, bad service at chack-in"

Contras: "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"

Contras: "Não gostei da demora e da falta de organização na hora do embarque e do avião, que é muito antigo. Acho que o principal ponto negativo foi o entretenimento: a tela era de má qualidade, a programação ruim e não havia a opção de escolher o que se queria ver e em que momento. A comida também poderia ser melhor."

Prós: "Excellent attention by the crew and the food."

Prós: "Gosto muito do fato da TAP ter vôos diretos à Lisboa e Porto. É uma viagem longa e cansativa, portanto quanto mais rápido chegar melhor. Os tripulantes são muito atenciosos e sempre dispostos à ajudar."
Contras: "Como em qualquer companhia aérea de hoje, o espaço para as pernas e o conforto da cadeira. Numa viagem de aproximadamente 10 h ao fim não temos mais posição que não doa as costas."

Prós: "Cordialidade de tripulação"
Contras: "Assentos apertados"