Encontre passagens aéreas baratas de Lyon a Aeroporto Internacional de São Paulo-Guarulhos

Prós: "Very professional and polite crew"

Prós: "Voo rápido e tranquilo"

Prós: "Quality service and efficient"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Prós: "Great good entertainment n crew provided warm and courteous service"
Contras: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Contras: "Nada"

Prós: "Boarding on time, service friendly, luggage up to 30 kg, good entertainment and comfortable seats, tasty sandwiches."

Contras: "The booking experience was exceptionally bad. Never again through you."

Contras: "Nao permite reserva de assentos nem no checkin online"

Prós: "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."

Contras: "Atrasso, comida ruim"

Prós: "Comfortable seats, good service."
Contras: "To be expected, but no vegan options for food"

Prós: "The crew onboard the flight were good and the entertainment was good"
Contras: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Prós: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"

Prós: "Quick assistance when connection flight messed"
Contras: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Prós: "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Contras: "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."

Prós: "overall the experience was great"
Contras: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"

Prós: "I really enjoyed the food and the entertainment. this was the best international flight I have taken so far."
Contras: "check in time was to long."

Contras: "Movies didn't work well"

Prós: "The flight crew was great. The ride was smooth"
Contras: "The food was ok....Not an option for vegetarian"

Prós: "I was very impressed that I am already looking to travel again with the airline on my next travel!"

Contras: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"

Prós: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."

Prós: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Contras: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Prós: "Food and comfort was great."
Contras: "Israel requires them to close bathrooms forvlast 30 minutes but there was no warning. So when tried to go 30 before landing had to wait until we landed."

Prós: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Contras: "No complaints"

Prós: "Quick flight with breakfast"
Contras: "Boarding process was a little bit chaotic"

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Prós: "Great choice of entertainment, food relatively good for plane food."
Contras: "Crew was fine but not as friendly or cheerful as I'm used to flight attendants being. The leg room was pretty poor on this particular plane, there wasn't even space to put a small bag under the seat in front of me."

Prós: "Great experience whether I was going or coming. I loved it."
Contras: "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."

Prós: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Contras: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."

Prós: "-"
Contras: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Prós: "entertainment selection"
Contras: "entertainment console was a bit clunky and old flight left 2 hrs later than scheduled."

Contras: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Contras: "Staff is mean, impolite, and inefficient."

Prós: "I enjoyed the food service, the hot towel, and the amenity kit.Turkish Airlines is the best out of all airlines I've flown."
Contras: "No personal air breeze, USB did not work to charge my phone, and the seats are a bit old fashioned small."

Prós: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Contras: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."

Prós: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Contras: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Prós: "Onboarding, crew attention, lounge access"
Contras: "Food was even better in Turkish Airlines before."

Prós: "Satisfying overall flight."
Contras: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Prós: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Prós: "Professional and helpful crew, clean airplane."
Contras: "Flights was late, no information was given as to when the flight would board or the reason the flight was late."

Prós: "Good food. Flight was on time."
Contras: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Contras: "The snacks were good, but they should have offered some drink selections."

Contras: "Cabin too cold and poor snacks so 1980’s."

Prós: "Crew was friendly and very clear about masks."

Prós: "Don’t go overboard"
Contras: "Cleaner"

Contras: "Conforto"

Contras: "O espaço entre as poltronas"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Prós: "Comfort, efficiency and entertainment were great."
Contras: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "Every was great, honestly"

Prós: "Security and checking in was quick and easy! Crew members were understanding and accommodating."

Prós: "The seat was ok, but the crew was very good and helpful"
Contras: "Good company, have the very good attendants"

Prós: "Great entertainment."
Contras: "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."

Prós: "pilot was great... made the landing at key west seem easy!"
Contras: "Flight attendants seemed to really like their jobs!"

Prós: "Crew attentive and helpful"
Contras: "N/a"

Prós: "Crew was awesome"
Contras: "Nothing"

Contras: "Every thing was good"

Prós: "Flight crew was ok and boarding was really quick"
Contras: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Contras: "Best option across the pond, amazing upgrade prices"

Contras: "Late departure"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "Crew was nice, food and entertainment was nice."
Contras: "Seats could’ve been more comfortable."

Prós: "The flight attendant from IAD to MSP called Bernadette was wonderful!"

Contras: "The delayed at the gate looking for passengers, could have been avoided by doing cross checks at the counter. The snacks need to change. For someone who flies every week like me, the cookies and cheeze it’s get old. Some variety will be awesome."

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "The crew was totally understanding with the huge delay."
Contras: "The communication from Delta on the delay."

Prós: "The seats were very comfortable even though legroom was limited in the basic cabin."

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Prós: "Crew were attentive and the food service schedule was helpful in making the time pass. wonderfully generous pours on the complimentary wine service"
Contras: "Food was really just gooey goo."

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Prós: "The Crew on this flight was great and the flight was quick."
Contras: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."

Contras: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."

Prós: "Food was good and plentiful. I definitely left the flight feeling full."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Prós: "Having three seats."
Contras: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."

Prós: "Quick flight"
Contras: "Nothing"

Prós: "Marti"

Prós: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Contras: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"

Prós: "La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno."

Prós: "Itinerary - hours of flight"
Contras: "Dinner could have been earlier"

Prós: "Yes"
Contras: "Best airline"

Contras: "Everything was excellent! I will be flying with them again!"

Prós: "Crew was great."
Contras: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Contras: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Everything"
Contras: "Nothing"

Prós: "good crew ok food for airline"
Contras: "despite an outrageous price we had problems registering our luggage economy light never heard of it"

Prós: "Fabulous service"
Contras: "Not a thing"

Contras: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Contras: "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"

Contras: "Thanks Lufthansa for amazing service!"

Prós: "The crew was really nice."
Contras: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Prós: "Tudo foi bom"

Contras: "As refeições."

Prós: "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Contras: "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "The crew is amazing! We have comfort even in the economy class."

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "Nice entertainment selection"
Contras: "Too many snacks, food was low quality, flight was delayed with no reason given,"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Contras: "Great plane & serive & big bathrooms"

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "Staff tried hard to serve food"
Contras: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Prós: "I brought my wedding dress with me and on both flights, the flight attendents were so attentive to that and hung in it the cabin crew closet. It was that extra step of care that I am grateful for!"

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "Movie choices were great! The crew was very nice and accommodating."
Contras: "Uncomfortable seats, but that's a problem with every airline."

Prós: "Entertainment"
Contras: "Flight Hamburg to Frankfurt: our children were sitting separately"

Prós: "Only thing I liked was getting off that compact death trap"

Prós: "Tout était impeccable."
Contras: "Nothing"

Prós: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Contras: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Prós: "Excellent service and friendly staff!"
Contras: "It was very cold"

Prós: "Very well organized."
Contras: "Not Lufthansa but United."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Contras: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Prós: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Contras: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Prós: "Good Service , and overall friendly crew"
Contras: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Contras: "Food on flight Detroit - Frankfurt was terrible."

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "KLM STAFF WERE VERY PROFESSIONAL"
Contras: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Prós: "Food was great, enjoyed watching videos, staff very profession and friendly."
Contras: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Refeições de alto nível"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Contras: "Entertainment"

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "They left my bag off the plane. Ridiculous."

Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"

Contras: "Our lougage did not arrive"

Prós: "Tripulação"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Prós: "Great service"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Contras: "You are almost always late!"

Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Contras: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Prós: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Prós: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Contras: "Flight departing late."

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Nothing"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Contras: "Meu vôo foi cancelado por conta da pandemia e 6 meses depois ainda não recebi meu voucher para fazer outro vôo. Atendimento é péssimo. Me sinto lesada pela TAP."

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Prós: "Conforto, Aeronave, Tripulação."
Contras: "Atendimento telefônico da TAP; Sinalização no aeroporto em Lisboa."

Contras: "Seats are very uncomfortable in all planes"

Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"

Prós: "Amazing crew"
Contras: "Food was ok. Seat was crowded. Everything else was excellent."

Contras: "TAP doesn't understand the first thing about customer service."

Contras: "Boarding procedures"

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "O voo foi razoavelmente estável o que denota preocupação do piloto com o conforto dos passageiros."
Contras: "Atendimento à bordo, e o que foi servido no de bordo."

Prós: "Muito amáveis, o avião cômodo ainda na classe econômica, bom serviço de bordo"

Prós: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Contras: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"

Contras: "O voo para o Porto foi cancelado por atraso e fui redirecionado diretamente para Madri"

Contras: "Boarding was a disaster that took an extra 30 min"

Prós: "Voo atrasou muito"
Contras: "Dedam lanche por conta do atraso"

Prós: "Nada de extraordinário para elogiar."
Contras: "O voo partiu com mais de 1 hora e meia de atraso e o serviço de bordo poderia ser melhor. Tive fome durante o voo. E os comissários de bordo poderiam ser mais gentis."

Contras: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Prós: "Very modern aircraft, good (but not excellent) food, small bathrooms"
Contras: "It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term"

Prós: "Preco"
Contras: "Assento muito apertado"

Prós: "Espaço"
Contras: "Embarque em Lisboa"

Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"

Prós: "A comissária de bordo muito solicita. Bom entretenimento."

Contras: "Tudo 100%"

Prós: "Tudo"
Contras: "Estar tudo 100%"

Contras: "Nossa gostei muito ! Perfeito. a TAP estar de parabens Continue assim. Obrigado."

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Contras: "Food timing, displays for video tiny and no selection possivble."

Contras: "Houve um atraso de 2h. Meu assento não foi o mesmo que eu havia marcado. Um pouco enrolado na hora do embarque. Mas apesar de tudo isso, achei o comandante e a tripulação excelentes!"

Prós: "Tripulação gentil. Comida boa para classe econômica. Assentos razoavelmente confortáveis."
Contras: "O sistema de entretenimento muito lento par aceitar os comandos. Embarque tenso devido greve dos aeroportuários em Lisboa."

Contras: "As cadeiras não reclinavam em um voo de 2:15h"

Prós: "Pontualidade"
Contras: "Extraviaram nossas bagagens!"

Prós: "Rapidez no embarque."
Contras: "Atrasou a decolagem em 40 minutos e o sistema de entretenimento a bordo estava em pane."

Prós: "A comida era boa."
Contras: "A qualidade do pãozinho servido precisa melhorar."

Prós: "On time. Pleasant crew."
Contras: "Sandwich was a bit dry, no mayonnaise or other condiments."

Contras: "Long wait on crowded hot bus to the plane."

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."

Prós: "A chegada"
Contras: "Sem tela de entretenimento foi disponibilizado um Ipad com 5 filmes. Vergonhoso o serviço para um voo intercontinental!"

Prós: "Não houve contratempos"
Contras: "Nada"

Prós: "Seleção automática do assento"
Contras: "Refeição disponibilizada."

Prós: "Nothing"
Contras: "Everything"

Prós: "Comida e conforto"

Prós: "Embarque rápido. Tripulação cordial. O almoço tava excelente"
Contras: "Atendimento no check-in extremamente demorado. Eu queria fazer upgrade e não tinha ninguém no balcão da TAP pra atender. Tive q esperar minha vez na fila gigantesca da econômica. Assento nao fica flat bed. Entretenimento não era on demand. O café da manhã foi mto fraco."

Prós: "Tripulação educada."
Contras: "Encosto com pouca inclinação ."

Contras: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."