Encontre passagens aéreas baratas de Lisboa para Santa Catarina

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "TV screens on the back of seat"
Contras: "TV screen stopped working mid-flight. Long wait at gate"

Contras: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"

Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."

Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."

Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."

Contras: "The food"

Contras: "Bad size almost became a problem... bins are very small"

Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Prós: "The crew was amazing"

Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"

Prós: "Flight left on time."

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Contras: "didnt reach connection"

Prós: "Seats are hard"

Prós: "I loved my trip the flight was amazing"
Contras: "Everything was wonderful"

Prós: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Prós: "The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful."
Contras: "The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet."

Prós: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Contras: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."

Contras: "Food could be healthier"

Prós: "The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth."

Prós: "Quality of the flight was similar to the first one, very good. Consistency. Good!"

Prós: "Flight was on time. Had good weather and a good crew. No problems."
Contras: "If there was anything less than desirable, it would have to have been the snack. But the flight was only an hour and a half so not much was expected."

Prós: "Everything was excellent"

Prós: "friendly staff."
Contras: "3hour delay. terrible seats with no front pockets! worst landing i've ever experienced in 25yrs of flying. wouldn't fly Azul again unless I have no choice."

Prós: "Flight was on time"
Contras: "not much time for food service to be expected. short flight no entertainment"

Prós: "Awesome customer service and flights were on time!"
Contras: "Nothing to critic."

Prós: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Contras: "All was just PERFECT."

Prós: "it was on time . the service aboard was very good"

Prós: "space for legs."

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "Allí right and on time"

Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Prós: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Contras: "Free inflight entertainment limited."

Contras: "checkin was a disaster. Could only be described as chaos in VCP."

Contras: "Food options could be a bit healthier"

Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"

Contras: "O scaling do mapa de voo não funciona direito, não informa o tempo restante de voo. O aplicativo disconecta com frequência. A interface de mídia e ruim."

Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."

Prós: "Cleaning only"
Contras: "The delay and lack of status"

Prós: "New aircraft and excellent crew members service. Bathrooms always clean"
Contras: "Too many children and very noise"

Prós: "I don't know an airline other than azul that gives a variety of snack choices and drinks for free for just a 40 min flight. I got a bag of fig newton lookalike cookies and chips. My daughter got gummies and a crunchy peanuts snack. The flight attendant let us pick as much as we'd like. Choice of peach or orange juice!"

Prós: "I don't speak Portuguese but everyone was very friendly and helpful."

Prós: "Friendly service"

Contras: "Azul changed my seat at the gate at VCP arbitrarily without letting me know. That was a seat I had reserved weeks in advance that they simply changed at the gate without any reason."

Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."

Prós: "Everything was just right"

Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Prós: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Contras: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"

Prós: "Crew was friendly"
Contras: "Food"

Prós: "The crew was great"

Prós: "Entertainment was great, excellent movie selections, and games."

Contras: "Flight was 90 minutes late."

Prós: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Contras: "Could've been on time"

Prós: "crew"
Contras: "children entertainment"

Prós: "Crew, food, boarding, service"
Contras: "Very tight seats. Not enough of leg room"

Prós: "Good entertainment options"
Contras: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"

Prós: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Contras: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"

Prós: "Everything!"

Prós: "The crew were personable and the chocolate that was offered near the end of the flight was a nice touch."
Contras: "Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one."

Contras: "Pleasant overall experience"

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "On time and good service!"

Contras: "The flat bed is narrow and VERY hard."

Prós: "On time flight"
Contras: "Are the seats getting smaller or am I getting bigger?"

Contras: "I felt like a sardine."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Excellent, super-friendly crew, excellent meal"

Prós: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Contras: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Contras: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Prós: "It was on time"
Contras: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Loved the crew they were great!!"
Contras: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."

Prós: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Prós: "staff were very helpful"

Prós: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Contras: "Can't think of anything"

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Prós: "Same as above!"

Prós: "Flight attendants"
Contras: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "I did not take this flight. I had to change my itinerary to accommodate a change in my work commitments and tried to cancel this flight but was unable."
Contras: "I am never ordering a ticket through your services again. And I will certainly advise friends and colleagues against doing so. Your customer service is execrable. This is the second time in a year that I have had to spend hours of time in an attempt to cancel a flight and have lost the full ticket cost because of all your terms and conditions and fine (=unfindable, unreadable) print. The lack of transparency regarding baggage fees is outrageous. I have had to pay hundreds of dollars in such fees after having had no such notice - and no inkling - that that would be the case. We call this a "racket" in the United States."

Prós: "Everything"
Contras: "Nothing"

Prós: "The seats"

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Contras: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Prós: "Terrific flight. All on schedule"

Prós: "Friendly crew. Good food"
Contras: "None"

Prós: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Contras: "I found the movie selection a bit limited for such a long flight."

Prós: "On time, efficient, good service, professional"

Prós: "Everything."
Contras: "Nothing."

Prós: "Great food and drink options."
Contras: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

Prós: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Contras: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."

Prós: "Nothing"
Contras: "The least amount of legroom ever. It should be illegal how close those seats were."

Contras: "my flight was canceled in the last minute,it transferred true turkey where i didn't want to go to for security reasons and landing time issues, i had a chance to buy that ticket for cheaper and get there on time to the turkey airway flight and not come 10 hours early and land at a time i'm expecting I expect compensation for both the price ticket difference as well as for my time wasted, or I will not consider using your airline in the future."

Prós: "Flight Attendants friendly"
Contras: "Had to check my carry on due to size. Plane had reduced size and was a smaller plane."

Prós: "Crew was great, on time flight, clean plane."
Contras: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Prós: "The plane condition."
Contras: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Prós: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Contras: "Nothing"

Prós: "Services is good ."
Contras: "Food can be better"

Prós: "Professional crew. Good simple check in."
Contras: "Nothing."

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "Yes"
Contras: "Everything was good"

Contras: "Fix the damn KIOSKS at Vienna!"

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Contras: "Too hot inside the aircraft"

Prós: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Contras: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"

Contras: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Prós: "Seating is tight. The crew was great !"
Contras: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Contras: "Need more leg room!!! Larger meals needed."

Prós: "Crew was nice and efficient"
Contras: "Economy seats don’t recline enough."

Contras: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Prós: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Contras: "wasn't able to take the flight since I missed it"

Contras: "Our lougage did not arrive"

Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Contras: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Nice flight ...was comfortable travel ...good food.Thanks"
Contras: "No such things"

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Wifi on Board"
Contras: "Nothing"

Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Prós: "Seats were comfortable"
Contras: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Contras: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Prós: "The supplied pack of toothpaste/toothbrush"

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Prós: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Contras: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Prós: "I really like the spaciousness, the plug ins and general service"
Contras: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "Mediocre flight and service"
Contras: "Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Prós: "The flight was very comfortable"
Contras: "The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty"

Prós: "The early check in"
Contras: "N/a"

Prós: "Efficiency"
Contras: "Boarding"

Prós: "all except the food"
Contras: "the food"

Prós: "no"
Contras: "everthing"

Prós: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Contras: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Prós: "Departed exactly on time & arrived early. Excellent!"
Contras: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Prós: "Said Paulo airport was chaos but flight was great"

Contras: "The same. It was the same plain"

Contras: "The boarding process was disorganized."

Prós: "Staff were excellent, food was ok"
Contras: "Seats on this aircraft are terribly uncomfortable. Our three hour flight was awful. Narrow thin seat enable more passengers to be crammed in. Great for Latam’s profit but terrible for thief customers. I’d never fly on an A321 again if I could avoid i."

Prós: "In-flight entertainment is very good with a good selection of movies and TV shows."
Contras: "Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM."

Prós: "Muy amable la tripuñacion"
Contras: "El abordaje fue algo lento y desordenado."

Prós: "the entertainment console's on the seat backs are modern and have a lot of content."
Contras: "LATAM made me pour out all the water at the gate that I purchased on the concourse after security. they also made me throw away my food. I am very displeased that I had to throw out $15+ dollars of food and drink and that I had zero water when getting on an 11 hour flight. that's outrageous."

Prós: "The aircraft."
Contras: "Charger $190 for a second check in bag of 7kg. Extremely rude staff. Terrible food. Never fly with them again!"

Prós: "Latam has very competent staff but somethings even they cannot help you with."
Contras: "The second half of of our flight was in an Airbus A321. I’m just under 6’ tall and I had to ride with my knees firmly against the seat in front with my legs spread open. Super uncomfortable. I’m already dreading my flight home"

Contras: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."

Prós: "Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the"

Prós: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Contras: "Due to technical problem in the lavatories we have been told."

Prós: "Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience."
Contras: "Everything was great."

Prós: "The food, crew, and entertainment were great."
Contras: "The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags."

Prós: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Contras: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."

Prós: "Great service and delicious meals"

Prós: "Easy boarding and organized staff. Friendly staff overall."
Contras: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."

Contras: "No Movie Screen"

Contras: "El cambio del aeropuerto de salida. Debíamos salir de aeroparque y tuvimos que viajar hasta Ezeiza."

Prós: "My movie screen did not work. Those are not my stars on this survey."

Prós: "The LATAM entertainment offering for planes without screens was very cool."
Contras: "The plane was older and a little rickety. The gate was unknown until very close to the flight."

Prós: "NOTHING"
Contras: "BECAUSE OF YOU GUYS WE LOST A $5000.00 VACATION PLANED MONTHS BEFORE, MY GIRLFRIEND WAS NOT ABLE TO FLY BECAUSE HER NAME WAS MISSPELLED ON THE TICKET, NOBODY DID ANYTHING AT YOUR COMPANY TO FIX IT NEITHER DID THE AIRLINES, YOU GUYS TOTALLY RUINED OUR SUMMER. NO ONE HAS CONTACTED ME TO MAKE RIGHT OR SOMEHOW FIX THE MESS YOU GUYS CREATED"

Prós: "all family with children should be place in the back together"
Contras: "screaming children and the way the were boarded . it seemed to me they were going to be place together instead the were seated all over the plane. also you don't give sugar to children. give them dry fruit or bananas if so . they live in Peru there i plenty of fruits. thinking before acting. i guess is a man that made this choices"

Contras: "They said , the are not responsable for my personal items, this is not acceptable"

Contras: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."

Contras: "Why offer so much flights to Cusco and then cancel it the night before? Almost give us a heart attack. Had to place an international call to their US office from Lima to find out what our next morning flight will be at 11pm!"

Prós: "Always professional and friendly!"
Contras: "Didn't have time to get any in air food or beverages due to rough air. Not their fault!"

Prós: "This was my first time flying on LATAM and I will definitely use them again. Service and crew was very good."
Contras: "The only thing I didn't like about the plane was my seat. I'm a small guy and I felt the seat was a bit tight."

Prós: "Flight was smooth and individual entertainment screen was nice."
Contras: "We were never informed of our gate (not on boarding pass, not on display board at airport). After searching the entire terminal, the gate didn't have the flight listed either, but we eventually identified a floor sign with the airline logo and found our flight. In flight entertainment screens were not very responsive to touch, and would have been better with a list of movies/tv/games, instead of 1 show per tap since the screen was iffy on responsiveness."

Prós: "Everything was fine and no problems at all with the flight or service. Good value for money."
Contras: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."

Prós: "Magazine was nice ! And cheap flight. Safe and clean."
Contras: "We couldn't Check out baggage and relax before the flight until 1:30pm for a 3pm flight. It was a bit exhausting waiting."

Prós: "The flight was about 85% empty! Loved the whole row to myself. Staff was extra friendly probably because it was the last flight and everyone was comin back home. Arrived early, and smooth landing."
Contras: "No complaints here."

Prós: "For such a short flight they feed you and give you a meal!"
Contras: "Entertainment Wifi system was down"

Prós: "Good service"
Contras: "My bag got lost in Lima, and there was plenty of time for the connection."

Prós: "No annoyances, got us from point a to point b without any drama."

Prós: "Food was just OK; need to be improved considering that is an intrnational flight."
Contras: "The flight was substantially delayed without a good reason, and the land personnel was not friendly when asked for explanation. For such a long flight, individual screens are necessary."

Prós: "Seat, food was ok"
Contras: "My bag was broke. Its never happen to me."

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Contras: "food"

Contras: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Contras: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Contras: "Flight was delayed"

Contras: "Our request for vegetarian meals got lost after a glight was cancelled."

Contras: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."

Prós: "Entire trip was easy and comfortable."

Contras: "Great experience"

Prós: "The crew was efficient and friendly. The plane took off on time and landed on time."
Contras: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Contras: "wine selection divider between seats"

Contras: "Arrived 5 hours late"

Prós: "It was only 2 hours"
Contras: "Small plane, no movies"

Contras: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Contras: "Old plane."

Prós: "Everything"

Prós: "More experienced, professional crew, better food and service."
Contras: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Prós: "Great service and food."
Contras: "Tv screen is resolution is to low. Hard to see details."

Prós: "Their evacution video is interesting"
Contras: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Prós: "Great food (Economy class). Good Service"
Contras: "Not enough bathrooms on Economy class area due to aircraft design."

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "Comfortable, hospitality and wonderful service"

Prós: "Crew was very nice and the plane was clean and comfortable"
Contras: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Prós: "The crew were nice."
Contras: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Super fast boarding and smooth takeoff"

Prós: "I would like to come on time each trip because I got two late time before with airfrance"

Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Prós: "This is what happens when you get roped in by a low price."
Contras: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Prós: "Crew very professional and nice food Boarding process well organized"
Contras: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Prós: "Priority boarding"
Contras: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Prós: "Always like Air France. They are in tune with keeping the traveler updated."
Contras: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Prós: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Contras: "Bottom seat cushions could be a little more comfortable ."

Prós: "It was a 30min flight not much to say The crew on the ground really took care of us"
Contras: "Na"

Prós: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Contras: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Prós: "The food was good"
Contras: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Contras: "Small leg space"

Prós: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Contras: "Vegetarian food choices always leave much to be desired."

Contras: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Prós: "i tried to cancell my flight but didnt answer me1"