Encontre passagens aéreas baratas de Faro a Aeroporto Internacional de São Paulo-Guarulhos

Prós: "A tripulação da Azul não tem igual. Você já sabe, mas não custa lembrar."
Contras: "A Azul é a melhor cia do Brasil"

Contras: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"

Prós: "Tripulação, serviço de bordo e sistema de TV."

Prós: "Conforto da aeronave"
Contras: "Os televisores das poltronas"

Prós: "Gostei de todo o vôo desde a decolagem e aterrissagem."
Contras: "Nada acrescentar foi impecável Por isso é a Azul"

Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Contras: "Nosso voo atrasou 5 horas e perderiamos uma visgem internacional por isso, porém nos encaixaram em outra cia aérea. Ficamos satisfeitos"

Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."

Contras: "more and more current movie options"

Prós: "sidefini landig, merci."

Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Contras: "Space"

Contras: "O piloto do avião com direção que deixa a desejar"

Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."

Prós: "Os funcionários da Azul agilizaram para contornar um problema de vazamento na aeronave que iríamos embarcar."
Contras: "A equipe de manutenção da aeronave poderia ter avisado com antecedência, pois chegamos a entrar no ônibus e parar ao lado do avião. Retornamos para o portão de embarque e tivemos que aguardar que outra aeronave fosse liberada."

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Contras: "Food !!!!"

Prós: "O embarque foi rápido e facilitado, assim como o check in."
Contras: "Desrespeito com a bagagem. Quebraram minha mala. O assento já era apertado, e colocaram uma passageira com obesidade mórbida ao meu lado, nas cadeiras centrais. Ninguém tentou sequer mitigar o problema evidente."

Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."

Contras: "Viagem fantástica, o horário é respeitado e alimentação é ótima. Só falta servir leite ou chocolate"

Prós: "A tripulação era legal, já a poltrona não era grande coisa (mesmo no chamado assento conforto)!"
Contras: "As refeições poderiam ser bem melhores, mesmo que fossem mais simples. E a poltrona, para assento conforto, está longe de atender ao mínimo para um voo de quase 8 horas."

Contras: "Embarque pode melhorar"

Prós: "Pessoal super preparado"
Contras: "Se melhorar estraga"

Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Prós: "Só do embarque ."
Contras: "A comida teria que ter sido melhor . Viajar do rio de janeiro para Campina grande , só comendo batata e bebendo refrigerante , não é tão bom ne ."

Prós: "Da tripulação"
Contras: "O entretenimento"

Prós: "Do atendimento, da simpatia dos comissários, é pela atenção em orientar no aeroporto"
Contras: "."

Prós: "Tripulação e brinde referente ao dia das mulheres"
Contras: "Tempo para entrega dos snacks para quem está nas últimas filas"

Prós: "Yes. The food was good ( snacks) and the crew was nice."
Contras: "Everything was good."

Contras: "O voo atrasou"

Prós: "Ótima aeronave e tripulação. Excelente rota. Sky à bordo maravilhoso. Check rápido e prático pelo app, com o cartão de embarque na Apple Wallet. Nada de ficar carregando papel."
Contras: "A questão da redução dos serviços sem redução da tarifa é o ponto principal. Agora cobram tudo (bagagem, marcação de assento, etc.), porém não reduzem os valores das passagens. Ao menos, na Azul, há um serviço de bordo satisfatório e grátis (bebidas e snacks), além do Sky à bordo, que compensam."

Prós: "Tripulação muito educada"

Prós: "Pontualidade"
Contras: "Conforto"

Prós: "Yes"
Contras: "Coffee"

Prós: "Good food, good plain condition, good entertainment"

Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Prós: "Embarque"
Contras: "O sistema de audio/video estava inoperante. Luz do lavabo com defeito"

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Prós: "Tripulação e pilotos"
Contras: "Atraso de 2 horas"

Prós: "We arrived safely."
Contras: "Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight."

Prós: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"

Prós: "Tv ao vivo."
Contras: "Ficar 1 hora dentro da aeronave após o pouso, para desembarcar em guarulhos."

Prós: "A aeronave estava novinha."
Contras: "Não tinha regulagem do encosto da cabeça, não tinha tomada, nem tela de multimídia, apenas o Azul Play. A SKY fazia uma diferença monstro."

Prós: "Voar azul e sempre muito bom."

Prós: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."

Prós: "Azul no padrão Azul. Nenhuma falha. Impressionante como conseguem manter o mesmo alto padrão sempre!"

Contras: "A desorganizacao da Azul na hora do embarque, filas nao respeitadas e nao controladas."

Prós: "Pontualidade"
Contras: "Pouco Conforto. Sistema de entretenimento não funcionou"

Prós: "Good food, service, and entertainment"
Contras: "The seats are not very cushioned"

Prós: "Great staff and smooth on time flight"
Contras: "Small plane"

Prós: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Contras: "Controll the quantity of packages per person"

Prós: "Very nice airline"
Contras: "Food was lacking"

Prós: "Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight"

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Yes,very helpful"

Contras: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Prós: "The crew was really nice."
Contras: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Prós: "Tudo foi bom"

Contras: "As refeições."

Contras: "Great Airlines, accommodating"

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Contras: "No negatives."

Prós: "Online check in, easy to board. Flight was on time."
Contras: "I wish there was a vegan option for the food/snack onboard."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Contras: "A little older aircraft and seat was very warned"

Prós: "Arrived/departed on time and didn’t lose luggage"
Contras: "Paid extra for reserved seat that was free a few years ago—a very uncomfortably cramped seat."

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "Nice, uneventful, on time flight with adequate food and entertainment. Good seat recline. Good service. Boarding from the back of the plane makes good sense."
Contras: "First time my knees have touched the seat in front of me (I'm 5-10). Not sure how much more airlines can squeeze us in. Good seat recline is great if everyone is reclining, if not you will have someone in your lap. Had to ask person in front of me to not recline during meal. What really bothered me though was paying for a reserved seat and finding out we had been moved to the dreaded back row due to an equipment change. Strongly suggest passenger notification for this move. Was able to re-reserve seats on check in but there were some significant angst when I found out about this mischief."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "How smoothly everything ran"
Contras: "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."

Prós: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Contras: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Prós: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Contras: "Nothing. All perfect."

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Friendly crew."
Contras: "Not much room in the seats. Very narrow. Not much space between the rows.Food is mediocre."

Prós: "A couple of flight atrendants were civil"
Contras: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."

Contras: "Having to go through a second security check line between flights in Frankfurt. Had already done it in cape town and no one could explain why we had to do it again. Side note: my flight from cape town to Frankfurt was earful... the guy seated next to me had excessive flatulence and their were dueling baby crying for 7/12hrs. IMO infants Should not be allowed on flights over 3hrs in length.... they can ruin a flight for a whole plane"

Contras: "It was delayed and they didn't let me know till I got to San Francisco airport and they changed my flight with 2 stops"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "Good pilots as usual new plane great service clean"
Contras: "Food could always get improvements"

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Short and comfortable flight"

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Prós: "The crew were good, polite and attentive."
Contras: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently (pulling everything out, padding down the kids). No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way."

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "Decent price for economy comfort seat, 4A."
Contras: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Prós: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Contras: "Flight was delayed, had to run to my next connection flight."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "The crew and the timing were ok"
Contras: "The seats were uncomfortable"

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Prós: "Refeições de alto nível"

Prós: "Very friendly crew and on time with no problems."

Prós: "The entertainment was amazing"
Contras: "The seats were a bit hard"

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Contras: "Long haul flight made pleasant by KLM"

Prós: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Crew was nice and efficient"
Contras: "Economy seats don’t recline enough."

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Prós: "Crew was good"
Contras: "Food"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Contras: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Prós: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Contras: "Except for the man next to me - great!"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Prós: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contras: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Prós: "Very friendly crew going out of way to assist in making trip comfortable"
Contras: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Contras: "The streaming service didn’t work"

Prós: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Contras: "Flight departing late."

Prós: "Food was just fine, movie selection very good"
Contras: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Prós: "Friendly staff, good service and on time departure/arrival."

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Booked extra room seat which gave me good room for seating"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Yeah Everything well organized"
Contras: "I believe so"

Prós: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Prós: "Nothing"
Contras: "Everything"

Prós: "Polite and friendly service"
Contras: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Contras: "Our request for vegetarian meals got lost after a glight was cancelled."

Contras: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Prós: "Nada"
Contras: "Horário"

Prós: "Food and wine. Entertainment."
Contras: "Sat closer to water closet. Maybe more air freshener in there."

Prós: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Contras: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Prós: "Crew and food were great."
Contras: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Prós: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Contras: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "Everything! It was a wonderful experience."
Contras: "Nothing"

Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"

Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"

Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Prós: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Prós: "Not much expected as it was a budget trip."
Contras: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Contras: "Na"

Prós: "Boarding this large plane went relatively quickly and orderly."
Contras: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Prós: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Contras: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Prós: "Nothing"
Contras: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Contras: "Horrible Crew..."

Prós: "Only the cabin crew was good."
Contras: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Prós: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Contras: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Contras: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Prós: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Contras: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "Seat comfort in business class Professional and friendly crew"
Contras: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Contras: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Prós: "Pretty decent"
Contras: "Not much"

Prós: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Contras: "nA"

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."

Prós: "Not much"
Contras: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Prós: "Atendimento à bordo."
Contras: "Conforto à bordo e falta de educação do passageiro da poltrona 48 L. Infelizmente, pela segunda vez minha bagagem é extraviada em Paris. Dessa vez, foi parar em Amsterdã e do chegou à Riga no dia 16, às 22:15 h."

Prós: "Atendimento dos comissários, estado geral da aeronave."
Contras: "A econômica é realmente muito apertada, e o conforto para uma viagem noturna é muito ruim. A comida estava bem mal preparada (pasta era um bloco só grudado, o omelete estava todo escuro por excesso de cozimento)."

Prós: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Contras: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Prós: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Contras: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Contras: "The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late"

Prós: "Friendliness"
Contras: "Food selection"

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Contras: "Not loosing my bags"

Contras: "no air circulation during taxiing"

Contras: "Aeronave velha e tripulação não muito simpática!"

Prós: "The entertainment was good"
Contras: "The space in the seats are very small for such a long trip"

Prós: "Everything"
Contras: "Nothing"

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Prós: "Seat small. No air flow control for seat."
Contras: "Need more than 2 beverage services in 10 hour flight."

Contras: "More space is needed for legroom."

Prós: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Contras: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Prós: "Not much to like."
Contras: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Prós: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"

Prós: "not enough leg room. Tray too small."
Contras: "the above"

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Contras: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Prós: "Nothing"
Contras: "Péssimo atendimento"

Prós: "On time and pleasant service ."
Contras: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."

Contras: "All processed food. GMO’s. No organic options."

Prós: "It was a direct flight"
Contras: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."

Prós: "helpful crew, fast boarding"
Contras: "nothing"

Prós: "The food was nice."
Contras: "There was no water in business class toilets. The staff are not polite."

Prós: "N/A"
Contras: "N/A"

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Contras: "We have to spend almost one hour because of delay"

Contras: "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "It was a great experience. The crew was helpful and kind."
Contras: "All but two toilets were out of order halfway through the flight."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "Lunch meal was good. Flight attendants were friendly."
Contras: "The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay."

Contras: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Prós: "Food was good, comfortable, nice happy workers, etc."

Contras: "It's ridiculous in 2 hours flight even a glass of the water we don't get ... and in the flight Madrid to Miami all flight they don't give a bottle the water ... please need keep the people hidratate in the flight"

Prós: "Nao viajei .. foi uma m. Memandarm email sabado. A noite , pela correria da viajem .. nem vi. Cheguei la e nao havia reserva ... Alem do que descontaram o valor da minha conta !!!!! Nunca me acontecu antes ... Flightnetwork nuca mais !,,,,"
Contras: ".."

Prós: "Nothing"
Contras: "The flight crew only cared about their first class passengers."