Encontre passagens aéreas baratas de Dusseldorf para São Paulo

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contras: "Move the drapes a few more inches back."

Contras: "Time"

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Great airline"

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Prós: "The crew was pleasant"
Contras: "Baggage checkin & flight boarding was slow & disorganized."

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Refeições de alto nível"

Prós: "Crew were great"
Contras: "Refreshments"

Prós: "Very professional"
Contras: "Lost luggage"

Prós: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Contras: "Everything was very good."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Lovely crew, very helpful"
Contras: "N/A"

Prós: "On time and friendly crew"
Contras: "Boarding needs improvement"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Prós: "The crew!!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Smooth flight."
Contras: "Seat a little cramped."

Prós: "Crew was excellent -kind nice and very attentive"
Contras: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Prós: "Everything excellent. Comfortable seats in business."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Crew"
Contras: "N/a"

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Prós: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Prós: "Sandwich was incredibly tasty (although not much filling)"
Contras: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Prós: "Really friendly staff. Great service"

Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Crew are the best!"

Contras: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Contras: "Short and sweet"

Contras: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Contras: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Contras: "Seat angle adjustment was not the most comfortable for sleeping."

Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Prós: "Air. France usual"
Contras: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Prós: "Nada"
Contras: "Horário"

Contras: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Prós: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Prós: "The crew was excellent."
Contras: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Prós: "The crew was friendly!"
Contras: "Once again no vegetarian options."

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."

Contras: "Food"

Prós: "Good selection of movies"

Contras: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Prós: "Flight attendants were very nice"
Contras: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Prós: "Great service, decent food"
Contras: "There was no WiFi on the plane"

Contras: "Leg space."

Contras: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Prós: "Personnel"
Contras: "Nothing"

Prós: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Contras: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Contras: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Prós: "I liked the crew, they were professional and tried their best"
Contras: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Prós: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Contras: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Prós: "Flight attendant was very nice."
Contras: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Prós: "I didn’t actually liked the entertainment"
Contras: "I just didn’t enjoy the entrainment."

Prós: "I would like to come on time each trip because I got two late time before with airfrance"

Prós: "Speed, professionalism"
Contras: "Nothing"

Prós: "Comida"

Contras: "Embarque"

Prós: "This is what happens when you get roped in by a low price."
Contras: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Contras: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."

Prós: "Amazing service, seat and FOOD"
Contras: "Nothing"

Prós: "Atendimento à bordo."
Contras: "Conforto à bordo e falta de educação do passageiro da poltrona 48 L. Infelizmente, pela segunda vez minha bagagem é extraviada em Paris. Dessa vez, foi parar em Amsterdã e do chegou à Riga no dia 16, às 22:15 h."

Prós: "Boarding sevece was very nice and helpful Thanks so much"

Prós: "Our flight attendant and fnally making it home!"
Contras: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Prós: "Atendimento dos comissários, estado geral da aeronave."
Contras: "A econômica é realmente muito apertada, e o conforto para uma viagem noturna é muito ruim. A comida estava bem mal preparada (pasta era um bloco só grudado, o omelete estava todo escuro por excesso de cozimento)."

Prós: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Contras: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Prós: "Crew was nice"
Contras: "Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment"

Prós: "The flight was on time"
Contras: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Contras: "Aeronave velha e tripulação não muito simpática!"

Prós: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Contras: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Prós: "The crew was good and the seats were fine."
Contras: "It was a short flight but it would have been nice to have a glass of water."

Prós: "Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice"
Contras: "Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall..."

Prós: "The facilitie to board"
Contras: "They no have entertainment"

Contras: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."

Prós: "Nothing"
Contras: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Prós: "Everything was perfect"
Contras: "They take you headphones half an hour before landing"

Prós: "Entertainment was ok, had holl rodarte options and good variety"
Contras: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Prós: "The crew was professional and courteous. USB charger"
Contras: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Contras: "Send emails reminders to offer web check in."

Prós: "Atendimento no check in."

Prós: "Nothing"
Contras: "Péssimo atendimento"

Prós: "It was IBERIA Flight:"
Contras: "It was IBERIA Flight:"

Prós: "Very attentive crew"
Contras: "No complaints"

Prós: "Iberia airlines is a disaster"

Contras: "they do not offer even water with no pay"

Prós: "Arriving at my destination, safe, sound and on-time."
Contras: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "Saving grace: movie selection much better than expected. Food a bit better than expected (in the world of airline food). Crew capable & nice enough. We got to our destination on time, so at least there’s that."
Contras: "Boarding @ JFK was a joke. That part of airport is currently under construction, so massive # of ppl & not enough room for everyone. Once on plane, all reasonably good until we reached altitude & settled in for the evening. At that point, for some reason the heat came on between rows 39 & 46 (we were in row 45) & was on all. night. long. on an overnight flight. Crew was baffled & didn’t know how to fix. I was melting & miserable — impossible to sleep. Cramped, basic economy seats. Awful experience."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Contras: "Layovers are what makes the flight bad."

Contras: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "I like the staff and the generous host of them"
Contras: "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."

Contras: "crew took forever to clear up the food that was nasty..took an hour and also took forever to make rounds with coffee and tea. did not time dimming of lights to time of destination to be able to adjust to time difference. lack of bathrooms, on 4 working for a huge coach area. pretty bad experience"

Contras: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Prós: "Seat comfort entertainment and food"

Prós: "Crew was very attentive and cabin was clean . There was no entertainment so I gave that question a 3 star not that it was bad."
Contras: "Can’t think of anything I didn’t like"

Prós: "That we at least got some water"
Contras: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Contras: "didnt get support for connecting flight. Flight was delayed in run way making us miss the connecting flight."

Prós: "Conforto, Aeronave, Tripulação."
Contras: "Atendimento telefônico da TAP; Sinalização no aeroporto em Lisboa."

Contras: "Easy checkin, friendly staff, nice quick flight"

Contras: "Informação e não mentir"

Prós: "Impossibilidade de marcar assentos, mesmo realizando o check-in antecipado. Durante o desembarque não foi entregue o carrinho de bebe que foi entregue no portão de embarque."
Contras: "Possibilidade de marcar assentos com check-in antecipado. Entrega no tempo correto de carrinhos de bebe entregues no portão de embarque."

Prós: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Contras: "Train the staff to be nice and pleasant"

Contras: "More organized boarding process"

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "O voo foi razoavelmente estável o que denota preocupação do piloto com o conforto dos passageiros."
Contras: "Atendimento à bordo, e o que foi servido no de bordo."

Prós: "I liked that pillows, blankets and headphones were provided."
Contras: "Boarding was a cluster (mainly because the lines were unorganized)."

Contras: "O voo foi cancelado por atraso. Fui encaminhado à Madri direto de Lisboa com um atraso de quase 2 horas"

Prós: "The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines."
Contras: "The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline."

Contras: "sonho com um dia crianças menores de 4 ter local separado para viajar. Neste voo, mais uma vez, sempre tinha uma criança chorando. 80% do voo chorando. Um tremendo desrespeito com outros viajantes."

Prós: "Preço"
Contras: "Assento mais apertado do que eu já usei em outra cias para voos longos"

Prós: "Voo foi cancelado"
Contras: "Ter cido avisado"

Prós: "A comissária de bordo muito solicita. Bom entretenimento."

Prós: "Organizado e no tempo correto."
Contras: "Conforto dos bancos."

Prós: "Flight was more spacious on the way back to Boston"

Prós: "aparelho mais silencioso que os demais da atualidade"
Contras: "Muito apertado. Para alimentaçao e horrivel."

Prós: "Tudo"
Contras: "Estar tudo 100%"

Prós: "Crew and on time flight"
Contras: "Entertainment"

Prós: "A limpeza da aeronave"
Contras: "A comida é pouca, muito pouca."

Contras: "The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated"

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Prós: "nada excepcional, mas tudo certo."
Contras: "faltou entretenimento de bordo"

Prós: "Um voo sem nada para elogiar em especial e sem nada para criticar"
Contras: "especialmente, faltou entretenimento de bordo"

Prós: "Aeronave confortável"
Contras: "Entretenimento nulo, péssimo Tripulação não muito gentil"

Prós: "Serviço excelente"
Contras: "Nada"

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "Pontualidade"
Contras: "Aeronave é mais velha"

Prós: "Overhead luggage space"
Contras: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"

Prós: "Seleção automática do assento"
Contras: "Refeição disponibilizada."

Prós: "Foi organizado"
Contras: "Refeição foi trivial."

Prós: "O serviço de bordo e a organização."
Contras: "A espera para o embarque."

Contras: "The flight was with some delay."

Prós: "Great food. Arrive and flying"

Contras: "Não fiz este voos pq houve atraso no Porto e tive de trocar."

Prós: "Pontualidade"
Contras: "Não tem opção de entretenimento via app"

Prós: "Food was alright"
Contras: "No entertainment, no charging port beyond row 15."

Prós: "Entertainment and seat space were great."
Contras: "They somehow managed to lose the entire flights luggage"

Prós: "The service appeared to be good but everything was rationed"

Prós: "Simpatia da tripulação"
Contras: "Estava frio demais dentro do avião!"

Prós: "Aeronave nova e tripulação simpática"
Contras: "Atraso"

Contras: "Boarding gate too small. Suoer overcrowded"

Prós: "Gosto muito do fato da TAP ter vôos diretos à Lisboa e Porto. É uma viagem longa e cansativa, portanto quanto mais rápido chegar melhor. Os tripulantes são muito atenciosos e sempre dispostos à ajudar."
Contras: "Como em qualquer companhia aérea de hoje, o espaço para as pernas e o conforto da cadeira. Numa viagem de aproximadamente 10 h ao fim não temos mais posição que não doa as costas."

Contras: "O assento quase não reclinava"

Prós: "Good and entertainment options in executive class."
Contras: "Flight departed LIS late due to a couple of passengers. Definetly not the airline’s fault."

Prós: "O fato do vôo ser direto. Numa viagem de férias é muito bom chegar rápido ao destino"
Contras: "Não é de não gostar, pois é o que podemos pagar, mas os lugares estão bem apertados"

Prós: "Oferta de Upgrade. Vários dias antes da viagem recebi ofertas de Upgrade."
Contras: "Possibilidade de alteração de vôo. E um absurdo esse tipo de tarifa em que não há a possibilidade de alteração de dia de viagem. Imprevistos acontecem! Mesmo pagando uma taxa eles não aceitam a alteração. Ainda estou aguardando algum estorno da passagem mas já li que só devolvem 10% do pagamento total. Aviso de atraso de vôo. Isso tem sido uma constante no trecho LIS-BEL."

Prós: "Não teve nada de bom que merecesse registro..."
Contras: "A eterna demora do embarque. Esse momento é sempre muito confuso... A tripulação, de regra, sempre antipática, apesar de eficiente. Ou seja, no geral, cumpre a função de transportar, porém sem a preocupação de transforma-la em uma experiência agradável para o passageiro."

Contras: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Prós: "Assento confortável, variedade de alimentos"
Contras: "Sistema de mídia e entretimento poderia ser mais novo com tela maior"

Contras: "El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa"

Prós: "Nothing"
Contras: "Hour delay getting on the plane, after going through boarding. No explanation as to why."

Contras: "More variety of movies"

Contras: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Contras: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Contras: "No food"

Contras: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Prós: "Ótimo atendimento de toda equipe, do embarque até o desembarque."

Prós: "The timing was perfect."
Contras: "The seat space in the economy is minimal. The TV screen had sections damaged and the selection of films could be newer. The sound plug kept failing. Obsolete system. The gate was informed only 30 minutes before and the airport is big, which is a problem if you have low mobility."

Prós: "The site was convenient and comfetable"
Contras: "Food"

Contras: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Prós: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Contras: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"

Prós: "Educação da tripulação"
Contras: "Espaço entre assentos"

Prós: "Pontualidade"
Contras: "Espaço assentos"

Contras: "Seating, food, entertainment, communication and comfort"

Contras: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Prós: "Pontual. Bom espaço entre os assentos. Tripulação atenciosa."
Contras: "Nada."

Contras: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Prós: "Cheap fares and direct flight"
Contras: "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."

Prós: "Short trip from Rome to Milan"

Prós: "Conforto"
Contras: "Fila da imigração"

Prós: "Crew was fast"
Contras: "Boarding was late and also arrived late"

Prós: "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Contras: "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."

Prós: "Nice opera music available while trying to figure out the antiquated entertainment system."
Contras: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Prós: "Pontualidade"
Contras: "Comissários mal humorados ! As poltronas são as mais desconfortáveis que já utilizei ! Estreitas , encosto de cabeça ruim , na verdade pouquíssima ergonomia! A área em que fiquei , logo após a executiva estava muito quente ! Solicitei que melhorasse o resfriamento mas não resolveu ! O Display de entretenimento era pequeno e ruim pra ser operado !! Uma experiência que me deixou uma péssima impressão da Alitalia !"

Prós: "Comfortable seats"
Contras: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Prós: "Comfortable seats"
Contras: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Prós: "Crew was pleasant"
Contras: "Boarding started 20 minuets late"

Prós: "Crew was pleasant there were many seats vacant"
Contras: "Flight boarding starte 25 minuets late"

Contras: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Prós: "Crew was nice"
Contras: "Food on the Tel Aviv to Rome flight"

Contras: "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."

Prós: "The flight was good in general, despite the fact that there was no entertainment system."

Contras: "A antipatia dos comissários de bordo e aeromoças, faz com que qualquer voo da Alitalia seja péssimo. Ficar igual uma lata de sardinha já é péssimo, com essa antipatia, somada a velhas cadeiras, velha tecnologia, vinho péssimo (o que fica até ruim para uma empresa italiana) e desorganização no embarque, faz deste voo um pacote de maldade. E o pior, paguei caro por isso. Falta de respeito."

Prós: "Atendentes no check in atenciosos."
Contras: "Tripulantes grossos, cadeiras duras, desconfortáveis, tela multimídia pequena e antiga. Não tem tomada nos assentos."

Prós: "Nothimg"
Contras: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Prós: "O conforto"
Contras: "O doce do café da manhã veio completamente queimado. Pedi para que trocassem e não fui tratada tão bem quando falei. Ela então me deu outro tão queimado quanto o primeiro."

Prós: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Contras: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Prós: "Comida gostosa."
Contras: "Eu e minha noiva estavamos nas cadeiras 40A e 40C, voo Rio-Roma. A cadeira dela nao deitava, como todas as outras. NA minha cadeira a tela de interatividade nao funcionava, ficava com chuviscos, gerando luz que me incomodava para dormir, o usb para carregar o celular também não. Os comissários de bordo foram informados, porém nossa situação nao foi resolvida, nos enrolaram as 11 horas de duração do voo."

Prós: "Alitalia gets a bad rap, but I thought this flight was excellent, and a comfortably way to travel the 13 hour flight from Rome to Los Angeles. Cabins recently refurbished on 777 thanks to Etihad Airways investment. Food, and plenty of it, was excellent. Wide selection of wines. Choice between freshly made American coffee or Espresso (from Lavazza). Lie flat seats are way more comfortable than KLM. Esoteric selection of documentaries and Italian movies. Leather seats and color scheme is elegant. Also, business class lounge (Alitalia House) at Rome Fiumincino serves delicious freshly cut Italian cold cuts, cheeses, pastrries, and has an actual barista vs a machine. You don't get the sense that they are cutting corners, which is probably why the airline keeps losing money, but that is to the benefit of the traveler (for now). Service friendly. For nonstop to this part of Europe, or for connections to Southern Europe, it may be my number one Skyteam choice."
Contras: "Check in is extremely unorganized and long lines at Sky Priority, but someone finally directed me to the VIP check in in the back, which you can use if you are flying Business Class or have Elite status. This was not indicated anywhere, though, so make sure you ask or look for it if there is a long line at check in. Then, the gate is very, very far. Not sure why they had me check in at Terminal 1 as the gate is in Terminal 3. Make sure to allow for plenty of time, and maybe see if it's possible to check in at Terminal 3, which may well save time. But for a 14-hour flight in total comfort, the trade off was worth it."

Prós: "O entretenimento melhorou, porém não tinha programação dublada ou legendada em português. Tripulação educada e comida boa."
Contras: "A menina do Check in era antipatica estava de saco cheio e nossos lugares marcados no bilhete não estavam marcados no sistema e quando reclamamos a Gracielle virava até o olho. Um absurdo."

Prós: "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Contras: "Hmmm"

Prós: "There were lots of entertainment options"
Contras: "Had my call button on for an hour to get some water to take an aspirin and no one ever came."

Contras: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Prós: "Opção de impressão do bilhete e tag para mala fizeram com que meu despacho de bagagem fosse rápido."
Contras: "O avião era bem velho, a poltrona horrível e dura. O entretenimento arcaico. Não assisti nenhum filme. A tripulação ignora que não falamos a língua deles e nos responde tudo em italiano. O voo ainda atrasou 1 hora. Péssima experiência! Não voarei mais com a Alitalia e não recomendarei."

Prós: "Aeronave relativamente nova e limpa. Chegou no tempo esperado."
Contras: "Como sempre, a tripulacão da Alitália não é das mais simpáticas."

Prós: "O despache de bagagem foi bem rápido"
Contras: "O avião era antigo, não possuía tomadas e nem usb. O multimídia era jurássico e os assentos desconfortáveis. Acima de tudo danificaram nossas malas. Caso queira uma viagem tranquila não confiaria na Alitalia. Espero ter ajudado."

Contras: "delay without clear indication"