Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Delay and change of terminal last minute
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."
Prós: "Information sharing by pilots and crew. Economy class leg room is good."
Contras: "All good up to the level"
Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Prós: "Professional crew. Good simple check in."
Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "very nice crew"
Contras: "my baggage was lost"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Refeições de alto nível"
Prós: "Crew were great"
Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Prós: "Crew was helpful and food was very good"
Contras: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Prós: "Good beverage service."
Contras: "Over an hour delayj for departure."
Contras: "There was no wifi on flight"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Contras: "They left my bag off the plane. Ridiculous."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "My seat at the window was great and the staff really friendly and courteous!"
Prós: "Crew were great, food, entertainment, seat and everything else was great as well."
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Prós: "The constant smile conferred by flight attendants through the entire flight."
Contras: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Contras: "old screens and entertainment system leg room to small"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Very slow service at checkin, was not even available when I arrived at the airport"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Prós: "Efficient crew"
Contras: "Long, slow line at check in. Not many new movies or tv shows"
Prós: "Good flight, arriving well on time."
Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Prós: "Professional crew. Good boarding."
Contras: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
The only issue I have was that I can’t find my boarding pass on the website, but it was available on check-in in the airport.
Latam was very accommodating the crew out of Peru was super helpful and kind
Poderia permitir escolher assento em algum momento
O checkin foi muito bagunçado, pessoas de outro voo entraram no avião por conta da mudança repentina de portão, e o staff muito desatento no portão.
Atraso no voo e embarque. Saída com duas horas após o previsto. Inconveniente desnecessário.
Atualmente existe a possibilidade de preparar a documentação para a viagem com antecedência, de modo a ganhar tempo nos processos de check in e embarque. A Latam até que tem uma tentativa de automatizar previamente esse processo, mas não funciona bem. Aceita apenas arquivos em PDF, mas o formulario Anvisa não tem versão PDF (apenas e-mail).
Flight boarded late and left late making the Sao Paulo connection more stressful..
Poderia melhorar quanto a mais informações do Check in no app pois não foi muito claro demorei um pouco para achar aonde fazia check in na volta e na ida deu um pequeno probleminha no check in do outro passageiro. Tirando isso gostei do atendimento.
They didn’t give any food so I was starving in the end of flight and one of the flight attendants wasn’t polite with passengers.
Pediram pra despachar uma bagagem de mão e, chegando na cabine, as prateleiras de bagagens estavam vazias. Inaceitável.
Tudo muito bem, tudo muito bom, Ressalvas: Não é possível servir chá de camomila no café da manhã. É um disparate. Tem que haver outras opções de chás. Aliás vocês poderiam voltar a disponibilizar aquele lanchinho da madrugada. Faz falta. Outra coisa: Vocês marcam nossos assentos, parece que por sorteio, sem respeitar a necessidade de cada um. Sou uma senhora de 80 anos com problemas nas pernas e levanto varias vezes durante o vôo. Preciso de uma poltrona no corredor. Simples assim. Não pode ser por sorteio Respeitem seus usuários que escolheram vocês dentre tantas companhias.
Vôo atrasou mais de 6 horas e a empresa com total descaso para com os clientes
Da pontualidade e organização no embarque. As poltronas eram péssimas, talvez uma aeronave antiga…, o encosto da poltrona, parecia uma chapa de madeira. Muito desconfortável.
Os assentos do avião são desconfortáveis.
Contras: "Mais espaco"
Prós: "Somente do ckek in"
Contras: "Maior cuidado com as medidas nesta pândemia..Tive muito medo de estar a bordo com a aeronave lotada"
Prós: "Educados e atenciosos."
Contras: "Foi td bom."
Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"
Prós: "Sim, tudo muito bom"
Contras: "Alimentação Nem água serviram"
Prós: "seat was comfortable"
Contras: "On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved"
Prós: "A Tripulação atenciosa"
Prós: "Assento desconfortavel"
Contras: "Assentos mais confortaveis"
Prós: "Super friendly crew and great seats."
Prós: "nice crew for sure!"
Contras: "not to charge the extra cost for the checking bags!"
Prós: "Helpful crews"
Contras: "self-serve bag drop to speed up the bag drop process"
Prós: "The seat assigned"
Contras: "Not having to pay so much for a carry on luggage"
Prós: "Boarding process was smooth."
Contras: "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"
Contras: "Embarque em Manaus"
Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"
Prós: "O embarque aconteceu de maneira rápida e o voo saiu no horário."
Contras: "Conforto entre acentos é ruim, e a não opção de troca de acento durante o check-in a não ser pagando pela troca, mesmo para acentos padrões é ruim, principalmente para quem viaja acompanhado."
Contras: "Espaço das poltronas horrível. Comprei espaço maior e continuou apertado"
Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"
Contras: "Poltronas desconfortáveis. Comidas caras."
Prós: "Tripulação atenciosa."
Contras: "Avião apertado. Mínimo espaço entre os assentos. Apenas água servida. Quiser café ou algum snack, tem que ser pago. Paguei, misto ressecado e bolo engordurado."
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"
Prós: "Crew was amazing"
Contras: "Food please"
Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."
Prós: "On time."
Contras: "No transfer ability between domestic connections, even on same airline."
Prós: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Contras: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"
Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
Adorei a companhia é super recomendo
No online check-in, so not ideal for business travellers having to queue to check-in at Zurich airport
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Nice,o time,and great foods and services.
They just let people fly without properly using the required mask
Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Contras: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Contras: "Staff Curtsy and overall gestures!!"
Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Contras: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Prós: "Entertainment system"
Contras: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Prós: "Entertainment programs"
Contras: "New variety of food"
Contras: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Prós: "Not much, seats are super uncomfortable"
Contras: "Better code sharing with KLM"
Prós: "Tripulação excelente."
Prós: "Good crew, as usual with Air France."
Contras: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Contras: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Contras: "More water provided during the flight. Also, the second meal was not very good."
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Contras: "Booked with my partner. Ended up sitting apart. Not good"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"
Prós: "Crew members"
Contras: "Up to 1 hour late and they leaved my baggage in Paris"
Prós: "Good food and service"
Prós: "The crew were polite and friendly"
Contras: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Prós: "Didn’t like the sandwich offered"
Prós: "The staff were very helpful and professional."
Contras: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Prós: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contras: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Prós: "No extra charge for simple refreshments."
Prós: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Contras: "Le capitain et l’aterrisage"
Prós: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Contras: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"
Contras: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Prós: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Contras: "Flight cancelled because of weather"
Prós: "I didn’t actually liked the entertainment"
Contras: "I just didn’t enjoy the entrainment."
Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"
meu voo foi cancelado dias antes do embarque, e não recebi qualquer assistência
Um voo que impressionou, checkin organizado, embarque tranquilo, lanche bom e entretenimento nota 10.
The seats are unfortunately not the most comfortable
Great flight with great cabin crew
Excelente aeronave, pessoal gentil, conforto, tudo na classe econômica
Avião maravilhoso super confortável mesmo na classe econômica
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Prós: "Friendly staff"
Contras: "Fly on time"
Contras: "A alimentação fornecida não permitiu opção para todos a bordo, além de apresentar cardápio pouco atrativo."
Prós: "Limpeza dos toaletes."
Contras: "A comida servida a bordo."
Prós: "Nao viajarmos, o voo foi cancellando sem avisar fui fazer o chekin e fiquei sapendo. Tive que comprar outra passagem pela Tam que custom muito cara devido a data estar muito em cima.um horror!"
Contras: "Tudo, inclusive me idenizarem pelos transtornos psicologicos e gastos desnecessario de muito dinheiro"
Prós: "A tripulação, particularmente a Sra. Betina, é a mais simpática e prestativa tripulação que já vi. Vinhos excelentes, servidos a vontade mesmo na classeeconômica. Os assentos são bastantes confortáveis. O pouso também foi perfeito."
Contras: "Só faltou servir o café, junto com a refeição da manhã"
Contras: "I missed my international connection because flight was three hours late."
Contras: "As opções de entretenimento e cadeiras mais confortáveis."
Prós: "Tripulação atenciosa e solidária"
Contras: "Procedimento de embarque respeitando os grupos para acessar a aeronave"
Prós: "Serviço de bordo comida"
Contras: "Assento com encosto de cabeça... horrivel"
Prós: "Crew and airline was fine"
Contras: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Contras: "Demora en el despegue"
Prós: "Comfortable new plane, friendly staff."
Contras: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."
Prós: "A atenção e cordialidade da BA é demais."
Contras: "Nada a dizee"
Prós: "Uma verdadeira lata de sardinha"
Contras: "O tratamento pois depois de um atraso na decolagem de mais de uma hora dentro do avião, não serviram nem um copo de água ."
Contras: "Verdadeira lata de sardinha"
Contras: "not ONE single smile !!!!"
Contras: "Voces me venderam uma passagem as 9:47. Eu tinha apenas 3min para fazer meu checkin pois encerrava as 9:50. Não consegui, perdi o voo e o dinheiro. Palhaçada, irei entrar na justiça. Deviam alertar ou bloquear as vendas faltando pouco tempo para o checkout."
Prós: "Vôo saiu no horário, tudo muito bom."
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Contras: "Cadeiras da Business"
Prós: "Tripulação muito atenciosa."
Contras: "A distância entre os assentos. Muito apertado."
Contras: "The Barcelona airport was confusing to navigate. Poor signage. Limited restaurant options, and confusing to find them."
Contras: "Entertainment totally outdated ! Unresponsive screen"
Contras: "O prato que escolhi, disponível no menu, não estava disponível no vôo."
Prós: "Loved the 787. One flight attendant was just great. She made the difference on the flight! Didn't get her name but the trip was made better by her. Thank you!"
Prós: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Contras: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."
Prós: "Because the flight was an hour late we missed our connection from London to Chicago. Was a day late getting home!"
Prós: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."
Prós: "Pontualidade, espaço entre as poltronas."
Contras: "Ter que comprar a água"
Contras: "Atraso de mais de 1 hora"
Prós: "We enjoyed the fact that for economy, they offered mixed drinks and wine. Dinner food was excellent. Breakfast not much, but then again I'm not much for breakfast. The seats in economy were comfortable."
Contras: "The screen on the old 747 needs to be refurbished."
Contras: "Estava na executiva e tinha cadeiras com tv quebradas, passageiros sendo removidos para econômica para chefe de cabine dormir, não tinham todas as opções do cardápio , vinho acabou , tripulação mal educada"
Prós: "The crew was kind and patient."
Contras: "British Airways issued me and several others faulty boarding passes so I could not get through security and had to wait over 6 hours for the ticket counter to open so they could print me a whole boarding pass with a new barcode (I tried calling and they just told me to wait for the ticket counter to open). The emails they sent me with my tickets were all different and confusing, sending to different web pages to retrieve my boarding pass."
Contras: "Seats have a headrest that cramps the head. These could be removed from the particular Airbus, as they are on SAS planes. It is unbelievable that such physical discomfort is standard practice on BA. Crew is officious, as are the verbose announcements. This not the fault of the crew but of the management. The airspace is filled with meaningless blather, including the overly long seltbelt video."
Prós: "São pontuais"
Contras: "Não servem nem uma água para vc beber, única aviação que não servem 1 lanche, nunca vi isso! Eles vendem alimentos, só vendem, não oferece nem água! Um absurdo!"
Prós: "A British Airline é uma empresa muito organizada, não houve atrasos e o serviço de bordo estava impecável, porém, tive problema com a minha tv, na verdade todo o bloco central perdeu acesso ao entretenimento e eles não conseguirem resolver ainda em voo."
Contras: "Do meu sistema de entretenimento ter parado de funcionar"
Prós: "The plane is comfortable and clean. Crew amiable and efficient."
Contras: "Not even complementary water was offered on a 2-hour flight. No entertainment at all. The difference with low-cost companies is narrowing."
They cancelled my flight and had nothing else available at the time I needed to fly, so I had to book with another airline that was $200 more for the
I liked the staff. They were helpful despite all the delays. Pearson Airport needs to find a way to be better organized. Not sure how the current problems get solved, but very few flights are leaving on time. It seems like Air Canada is doing it’s best but it’s struggling to keep up with plane maintenance, baggage, and having enough staff for each flight.
A classe econômica premium é muito confortável. A fila para despacho das malas estava enorme e muito demorada, mesmo para quem já tinha feito o check-in.
Prós: "Padrão adequado dos equipamentos e funcionários"
Contras: "Pontualidade e serviço de bordo pago ( pizza muito ruim)"
Contras: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"
Contras: "Not being delayed so much on an already very late flight."
Prós: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."
Contras: "Deram fones de ouvido com 1hora de voo. Os assentos eram muito apertados. Comida ruim."
Prós: "A tripulação foi muito atenciosa e resolveram o problema da minha comida com muita rapidez."
Contras: "A comida é péssima, sem gosto e ainda veio queimada. As opções de filmes são limitadas. O assento é desconfortável, reclina pouco e eu senti nas costas todas as vezes que o passageiro de trás se mexia."
Prós: "Atrndimento e atenção da equipe"
Contras: "A comida completamente sem gosto O café da manhã foi regular"
Prós: "Do embarque"
Contras: "A tripulação nao e boa"
Prós: "The seat is reasonably comfortable. One of the flight attendants was full of smiles and very friendly, which was so nice."
Contras: "The audio jack for the entertainment system was not working. The food was basically only a cup of beverage and mini pretzels."
Contras: "Completa falta de compromisso da companhia com horário dos vôos"
Contras: "Descaso com o cumprimento de horário de voo. É impossível fazer um compromisso contando com a pontualidade da companhia aérea para saída e chegada de seus vôos."
Prós: "Boa variedade de filmes"
Contras: "Pouco espaço e cadeira um pouco desconfortável, mas ok por ser um voo curto"
Prós: "Cordialidade do atendimento"
Contras: "Atraso no voo mais de 30 minutos"
Contras: "Não tem alimentação em um voo de 4:00 horas."
Contras: "Fila Check in"
Prós: "Space, food and entertainment"
Contras: "It was late 20min"
Contras: "A comida, frango cozido e vegetais sem sabor. Massa sem molho. O pão estava gelado no café da manhã. Alimentos sem sabor, cardápios muito ruins."
Prós: "Air Canadas flights were on time and run very well. Wasn't impressed with the food choices but felt that what was provided was of good quality."
Contras: "My girlfriend has a nut allergy and we asked if a particular bread contained nuts and flight attendant basically said they don't know what's in the food. I don't think that's acceptable."
Contras: "Missed the connection in Toronto. Had to spend the night there. My skis arrived one day late to my destination."
Contras: "Flight was about 2 hours late, little food supplied to flight"
Prós: "Breakfast was excellent"
Contras: "TV screen were too dark"
Contras: "Comida não estava legal. Entretenimento sem filmes com legenda em português."
Prós: "Embarque e os funcionários"
Prós: "On-line checkin with app and mobile boarding passes like a breeze compared to Sunwing catastrophe. And what a great landing with no visibility at full throttle to counter cross winds. Impressive!"
Contras: "Charged my wife’s seat even though she is Altitude 25K"
Prós: "Air Canada crew is always courteous"
Contras: "I have taken this same flight once a year for the last three years and it is always late to depart from NRT to YVR making the costumes and immigration process a hurried hassle for this of us with connecting flights. YVR crew got me and another couple to our next flight on time, but it has already boarded."
Prós: "Conforto , entretenimento e atenção da equipe de bordo."
Contras: "A refeição que é servida na volta deixa muito a desejar. Já as refeições de ida Gru_Yyz é muito melhor."
Prós: "Gostei de sermos os dois únicos passageiros do voo de Toronto para Rochester, num jato com capacidade para 48."
Contras: "No check in em Rochester a atendente colocou duas pessoas que viajam juntas em fileiras separadas. O avião que nos levou de Rochester para Toronto era alem de muito pequeno, velho e sujo o que causa preocupação com a segurança."
Contras: "Avião pequeno, poltronas desconfortáveis, auto falante em cima das poltronas com volume muito alto. No embarque, não havia informações do vôo nos painéis dentro da sala de embarque, nem mesmo no próprio portão de embarque. Foi necessário confirmar pessoalmente com um atendente da companhia se o local estava correto"
Contras: "This was an overnight flight but for those of us in the back of the plane (near this staff hangout section) there was no rest. They were speaking loudly, sometimes over each other, as though at a house party for the duration of the 5 hour OVERNIGHT flight. This isnt the second time I have flown long distance with Air Canada and the 'frat party' in the back occurred on both flights. The first time was much worse-12 hours from Seoul to Toronto- with the party going on the entire time. LOW BUDGET service and attitude at major carrier prices."
Prós: "Everything was great. The food was tasty and the flight was comfortable."
Prós: "Food was good. Flight staff was pleasant."
Contras: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."
Contras: "dinner menu (chicken was tasteless)."
Prós: "The aircraft, the crew"
Contras: "Films have to be more updated"
Prós: "CAs are very kind."
Contras: "CA skipped me for snack Last years trip to Japan I experienced same they skipped me. So, I try to bring own snack next time."
Prós: "We flew to Toronto on the rebooked flight and we were treated very badly by the gate agent who simply told us: Go see customer service, you are not on this flight' without even an attempt to explain why we could not get on to the flight to London. I think they do not respect their customers. Very disappointed with Air Canada' service."
Contras: "Nothing about our trip to London on Air Canada was positive. We had requested vegetarian meals for all our flights. They did not provide us any food on the flight because they did not have our names on the list for Vegetarian meals on the rebooked flight. Our experience with Air Canada was everything that is the worst in airline travel and customer service."
Contras: "No wifi and i paid for it"
Contras: "Our flights were switched twice. Ended up paying for seats on an added interim flight to Chicago. Not good. Do not like surprises."
Contras: "Minha tv nao funcionava"
Contras: "A funcionaria no check in da GOL. Nao botou no sistema que sou residenre noncansda e em sp a air canada teve ordens para impedir mwu embarque. Lamentavel. No fim td se resolveu em sp"
Prós: "We enjoyed our flight. The flight attendants were efficient. Jeanie was the nicest one of all."
Contras: "One of the flight attendants was rather rotund and, as I had an aisle seat, she frequently bumped my arm as she passed by. Not once during the flight from Sydney to Vancouver did she apologize. Otherwise, other aspects of the flight were fine. Air Canada is my number one choice of the airlines when traveling to Australia."
Prós: "The smiling and helpful crew members"
Contras: "The seats were uncomfortable and the tv didn't work well"
Contras: "Why the hell do I have to pay just to have a snack? I already bought a ticket and I can't even get complementary peanuts?"
Contras: "Confusão na fila do check-in, com poucas pessoas dando informações e realizando os check-ins. Vários vôos misturados e muitas pessoas. Apesar de estar há 2 horas na fila, só efetivamente passei para o embarque 20 minutos antes da hora do vôo."