Pesquise passagens baratas para Parma

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "a normal coach experience, nothing special or bad about the flight"
Contras: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"

Prós: "tripulação comida"
Contras: "atraso no embarque, para decolar e para pousar"

Prós: "Em geral gostei de tudo. Não precisei de nada da tripulação, mas vi conversando com algumas pessoas e acho que eles poderiam ser mais atenciosos."
Contras: "A maneira de com algum(uns) dele(s) se manifesta(am)."

Prós: "Gostei muito da comida, o voo foi super tranquilo e as opções de filmes são ótimas."
Contras: "Os bancos da classe econômica poderiam ser mais confortáveis. São bons! Mas poderiam ser melhores."

Prós: "Nothing"
Contras: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"

Contras: "As alternativas de filmes não são muito boas e não variam quase nunca."

Contras: "50 min delay, had to run to next flight to make it..."

Prós: "Best trip and crew that i ever had"
Contras: "Nothing"

Contras: "The leg room was awful. I felt like a packed sardine."

Prós: "Pontualidade e tripulação"
Contras: "Conforto da cadeira."

Prós: "the crew was kind and helpful"
Contras: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"

Prós: "Apesar de ser um voo doméstico, foi melhor que o Latam."

Prós: "Friendly crew, had row to myself, smooth flight"
Contras: "Delayed departure"

Contras: "Recebemos snacks velhos, com sabor de vencido. As refeições estão a cada ano piores. Ou seja, o preço é exorbitante, é impossível uma pessoa mais idosa - e digo acima de 60 anos - ter algum conforto na classe econômica. Mal se pode manejar os talheres e se algo cair no chão pode esqueçer: abaixar para pegar é impossível."

Contras: "Seats with no headrest and no entertainment"

Prós: "A380 flies smoothie."
Contras: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."

Prós: "Comfort able seats and good entertainment"
Contras: "My wife is 8th month pregnant I felt that the airline should had made accommodations for my wife and unborned child."

Prós: "Very organized"

Prós: "Gate and flight crew were polite and attentive. As I could not check in online, I asked for an aisle seat at gate and crew did all they could to provide one. The flight was easy. Everyone in the flight crew offered their assistance before I asked and they did with a smile. Seat was comfortable and I didn't ask for upgrade. I paid for extra room on outbound flight only to sit in the most cramped seat ever. And on this flight I didn't bother paying for extra room and was pleasantly surprised I wasn't sardined. Very nice Lufthansa! The pilot made minimal interruptions and said only important stuff. No unnecessary pleasantries. Thank you!"

Prós: "None"
Contras: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Prós: "I don't like anything"
Contras: "I don't like food crew members Bad odour flight"

Prós: "Timing and the cost was good. Crew were friendly. Did. Or feel a racist service like in Germany itself."
Contras: "No entertainment. Too much hand luggage even though we had the allowed size bags but it seemed that people use more than the allowed limit."

Prós: "Crew was very good. Pilots, definitely, were high level professionals."
Contras: "No negative comments for this leg."

Prós: "bag claim speed"
Contras: "Flight delay Totally packed, small space between chairs, my legs didn't fit. Awful airport"

Prós: "Smooth flight, good service"
Contras: "Leg room."

Prós: "Great service and comfortable bed for sleeping in business class"
Contras: "Nothing"

Prós: "The services, movie selection and food"

Prós: "Pleasant crew."
Contras: "Annoying kids in seats behind us :( Not enough leg room for someone over 6 feet tall."

Prós: "Organização e cordialidade."

Prós: "Everything was totally fine but nothing was noteworthy."
Contras: "Plane was a little old and uncomfortable."

Prós: "Nice seats and friendly staff"
Contras: "This was an evening flight and while we landed at Logan on time we had to sit on the tarmack for a full hour before we could get to our gate. After a cross-Atlantic flight this final hour on the tarmack was almost unbearable. On top of that, it was 8pm EST which felt like 2am for passengers from Europe. It was just a very long day of travel."

Prós: "The ease and non-confusion of the boarding process"
Contras: "There wasn't much entertainment options on this flight"

Contras: "delay on boarding time-problems with the aircraft"

Prós: "Variação de filmes, comida e conforto na bussiness class."

Prós: "Very attentive flight attendants -- esp. liked the frequent offerings of juice and water; wine with meal was also appreciated. I will fly Lufthansa again!"
Contras: "For evening flight from DC to Frankfurt, I would have liked meal served a bit earlier so that we could have longer opportunity to nap before arrival."

Prós: "The service"
Contras: "None"

Prós: "Flight was on schedule. Was lucky to get a empty seat next to me so plenty of room. Glad they provided the requested specialty meal."
Contras: "Boarding occurred an mass. No order what so ever so long lines getting to the plane and in the plane. The head phone jack was for a two prong headphone so it forced you to use the headphone they provided or only hear from one ear."

Prós: "Lufthansa is one of the better airlines, especially when flying to Germany. They offer a very good service in the economy class which includes free wine (and not only sodas) and a large selection of free newspapers which I value a lot. Newspapers are much more interesting to read than watching movies in my personal opinion. Overall, when aboard Lufthansa, one does not have the feeling of cheapness seen so often on competing airlines. A few years ago, when flying from San Diego to New York, a 5 hour flight on a major US carrier, passengers were not even offered a free drink. Everything had to be paid for. In comparison, all food and all drinks are free on Lufthansa which includes not only wine but also Baileys (a sweet liquor). Given the excellent service, ticket prices charged by Lufthansa are a bargain even if at a small premium over the competition."

Prós: "Flight was on time Flight crew was exceptional Food was good Baggage made it with no issues I would recommend and use Lufthansa again"

Prós: "O sistema de entretenimento, todo em português! A comida também é de boa qualidade para a classe econômica."
Contras: "A grosseria dos agentes de imigração e fiscalização alemães com muitos passageiros, nada a ver com a companhia aérea, mas fez o processo de embarque em Frankfurt ser desagradável."

Prós: "he food was excellent and service was professional and friendly"
Contras: "The seats were to small especially if the person in front of you lowered theirs."

Prós: "In flight experience was nice. Crew was friendly."
Contras: "Nit pick. They didn't assign me a seat until the gate."

Prós: "Pontualidade, simpatia dos comissários e um lanchinho simples, mas muito gostoso."

Prós: "Do entretenimento e do desembarque"
Contras: "Distância entre poltronas na econômica é a pior que já vi. Passei 3 horas do vôo em pé na cozinha, pois não aguentava mais de dor no joelho por ficar tocando na poltrona da frente. Simplesmente horrível."

Prós: "No issues"

Prós: "Pontualidade"
Contras: "Limite de bagagem muito pequeno"

Prós: "a intenção dos comissários em ajudar"
Contras: "Vamos lá! No voo da ida a entrada usb da minha poltrona queimou o meu celular. No retorno, por coincidência na mesma poltrona, o sistema multimídia não funcionou o vôo inteiro."

Contras: "not enough room between my seat and the person in front of me, and I am a small person."

Contras: "Please Endeavour to put the expiration date on the food served in the flight."

Prós: "The staff was very helpful and professional. Promp response to calling for attention."
Contras: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Contras: "Extremamente apertado, não há espaço nem para comer. Temperatura muito alta"

Prós: "Excelente atendimento!!! Compensou pagar um pouco a mais por mais espaço na economica, os espaços são maiores que na confort."

Contras: "O sistema estava fora quando chegamos e as malas nao foram liberadas. Somente depois do cadastro e solicitacao chegaram algumas e em outro dia outras. o problema e que algumas vieram quebradas e tivemos que comprar coisas ate as malas chegarem, esse processo de reembolso esta sendo demorado."

Contras: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."

Contras: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Prós: "was very quick"

Prós: "Easy Boarding"

Prós: "good service"

Contras: "OLD OLD plane with hard seats and tiny screens"

Prós: "Great food"
Contras: "Sears we're toooo small"

Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Prós: "Tripulação mto atenciosa e ótimas opções de filmes"
Contras: "Cobertores fedorentos e assentos muito desconfortáveis para um voo internacional"

Prós: "Service"
Contras: "Only one queue for boarding. Flight late on arrival."

Contras: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Prós: "Staff is nice always. Meals were good. Comfort in economy is quite bad in long flights due to lack of space to seats in front of you."

Prós: "Wide selection of entertainment, food was good."
Contras: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Prós: "Espaço nos aviões da gol muito bom"
Contras: "Atraso do voo. Falta de informação de horário"

Prós: "Atendimento muito bom e comida boa"
Contras: "Esqueceram uma das minhas malas em Amsterdam"

Prós: "Rapidez"

Prós: "Entretenimento muito bom"
Contras: "Comida estava ruim...."

Prós: "Special treat for King's Day Friendly crew"
Contras: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Contras: "I slept didn't have snack offered and no entertainment"

Prós: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Contras: "Nothing​"

Prós: "A tripulação é fantástica, muito cortês e educada. Sempre disposta e disponível para resolver qualquer pedido dos passageiros. Além de tudo se esforçam pra se comunicar em português. A comida é excelente, foi minha melhor experiência com comida de avião."
Contras: "A variedade de filmes disponíveis é enorme porém nem todos tem áudio/legenda em português. Como em qualquer vôo longo os banheiros são insuficientes e as filas grandes."

Prós: "Short flight friendly crew"
Contras: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Contras: "O fone de ouvido é muito desconfortável."

Prós: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Contras: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Contras: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Contras: "Terrible moslem food, too much lentil with tasteless chicken"

Prós: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Contras: "The crew was wonderful, the food was extremely good for economy cabin standards."

Prós: "Nice new Boeing 787, lots of space."
Contras: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Prós: "O espaço entre as poltronas."
Contras: "A xobrança por bagagem levada no porão."

Prós: "A funcionária do check-in conseguiu unir minha reserva comprada separada com a do meu vôo internacional, deu franquia do vôo internacional e deu prioridade do embarque (por ser business). Avião confortável para vôos curtos, não sei se adequado para vôos de mais de 3 horas."
Contras: "Pouco espaço para as pernas. Embarque confuso e sempre tumultuado (meu terceiro intra-europa com a KLM)."

Prós: "Very good flight.I recommend it to everyone."

Contras: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Contras: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Prós: "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
Contras: "Seats showed a lot of wear."

Prós: "Ice cream!!"

Prós: "Bom serviço de bordo. Boa comida. Pontual."
Contras: "Minha mala sumiu e só chegou às minhas mãos trinta horas após o pouso."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Prós: "The crews were pretty great!"
Contras: "The regulating of the temperature."

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Contras: "Offer refreshments"

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Prós: "Indiferente."
Contras: "Atendimento dos agentes em terra."

Prós: "Pontualidade"
Contras: "Só servem água durante o vôo. Qualquer tipo de lanchinho ou bebida, é cobrada à parte e extremamente caro!!! Avião sem nenhum tipo de entretenimento. Muito ruim!"

Prós: "Gostei do descaso com os passageiros, ficamos por 1 hora e meia embarcados devido à uma mentira com relação ao abastecimento que na verdade era tempo para a troca da tripulação. Nem ao menos serviram agua. TAM = LIXO"
Contras: "."

Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Prós: "Rapidez no embarque e welcome drink."
Contras: "Aeronave muito antiga, o controle da multimídia não funcionava corretamente, o fone de ouvido falhava quando ligado no modo de cancelamento de ruído e o multimídia travou 2 vezes e precisou ser reiniciado durante o voo."

Prós: "Embarque foi muito eficiente e rapido"
Contras: "A aeronave entrou em manutenção minutos antes da decolagem provocando um atraso de 45 min. Adicionalmente o descanço da minha poltrona estava quebrado."

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Prós: "Voo pontual"
Contras: "Todas as vezes , não tenho lugar para por a mala , agora vc coloca suas coisas de valor e frágeis na mala de mão e na porta do avião te forçam a despachar , que triste isso . Ou vc marca assento na frente e tem que colocar sua mala de mão no final do aviso , falta de respeito . Então porque cobram para despachar malas grandes? Fizeram uma troca onde os passageiros estão insatisfeitos , só fazer uma pesquisa dentro do avião e vão saber o resultado . Se aparecer uma companhia que não participe disso , com certeza vamos ser clientes dela ."

Contras: "Lack of food!! LATAM you are doing it wrong"

Contras: "Os bancos são muito próximos um do outro e não tem espaço para a perna"

Prós: "I liked almost all!!!"
Contras: "The sandwich (cool meal)... The may improve it..."

Prós: "Nothing at all"

Prós: "Said Paulo airport was chaos but flight was great"

Contras: "No entertainment. The airplane seems to be an older model."

Prós: "O atendimento do pessoal. Desde o balcão de check in até a tripulação. A comida."

Prós: "The crew was very kínd!"

Prós: "Pontualidade, atendimento e refeições."
Contras: "Equipamento, poltronas e entretenimento da classe business premiun antigos. Falta de ponto para recarregar equipamentos."

Prós: "Muito atraso sem nenhuma satisfação"
Contras: "De nada além de me mudarem de voo sem aviso nenhum"

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Contras: "2 banheiros deixaram de funcionar logo no início do vôo."

Contras: "Não ter lanche"

Contras: "Demoramos muuuuito para sair de GRU, ninguém informou o que estava acontecendo e o serviço LATAM play estava indisponível!"

Prós: "Entretenimento e tripulação excelentes"
Contras: "Quebraram minha mala"

Prós: "Processo de embarque funcionou bem e os voos foram pontuais."
Contras: "Duas as minhas opções de refeição, vendida a bordo, não estavam disponíveis. Acabei desistindo."

Contras: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Prós: "Nothing"
Contras: "It was nasty, disordered. Bad experience"

Contras: "Embarque por onibus"

Prós: "Melhor ! Você"
Contras: "Uso a Tam devido ser a melhor com milhas no Brasil."

Prós: "Nada"
Contras: "Aeronave estragou na cabeceira da pista; voltou e ficamos presos dentro do avião por 2h até acabar o conserto. Luzes de leitura não funcionavam em todo o avião. 1 dos 4 banheiros interditados. Das 3 opções de comida na minha vez só tinha uma, e pior, muito ruim! Um pesadelo!"

Prós: "Sala vip de heathrow é boa."
Contras: "Perderam a mala, pouca comida durante o voo, comissários não eram atenciosos e perderam minha mala. 21 dias de prazo é muito ruim."

Contras: "Quebraram minha mala!!! Comprei em Paris, tava novinha! Tô puto com isso. Jogam nossas bagagens de qualquer jeito!"

Contras: "Aeronave velha, não serviram lanche e sim um sanduíche frio bem mais ou menos."

Prós: "Pontualidade"
Contras: "Achei o checkin tumultuado mas foi rápido"

Prós: "Seleçao de filmes e series"
Contras: "A comida é sempre um horror"

Contras: "Obrigaram alguns passageiros a despachar a mala na hora do embarque alegando que não havia mais lugares para acomodar as bagagens. No entanto, quando entrei e fui para o meu lugar, estava cheio de espaços para bagagens disponíveis. Caberiam todas as malas dos passageiros que foram obrigados a despachar. Desorganização da tripulação, no mínimo. O vôo também atrasou para decolar."

Contras: "assentos da aeronave são velhos e mal conservados, aeronave 777, mas deveria ser reformulada"

Prós: "pontualidade"
Contras: "comida, conforto, entretenimento"

Contras: "Sistema de entretenimento e comida se baixa qualidade"

Prós: "Nada"
Contras: "Tudo ruim, agua quente, tudo.comprado."

Prós: "O voo saiu no horário, sem problemas."
Contras: "Não há serviço de bordo nem entretenimento, o que eu não considero um problema. O conforto é o tradicional da classe econômica. Com relação às bagagens de mão, dobraram a franquia mas não adequaram o espaço do bagageiro, além de cobrarem pelo despacho de malas. Conclusão: não há espaço para todas as bagagens. Na porta da aeronave queriam despachar minha bagagem de mão, mas, como havia equipamentos fotográficos delicados, não permiti. Acabaram acomodando no bagageiro."

Contras: "Aeronave muito velha, parecia que ia desmontar no ar."

Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"

Prós: "Wine and whisky"

Prós: "Seat was comfortable, as expected in business class"
Contras: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Prós: "Nada"
Contras: "Perderam minhas malas e demoraram quase 2 dias para devolvê-las. Empresa desorganizada. Quase perde nossas malas novamente. O nível de desorganização é algo incomcebível para os padrões atuais. Além disso, aeronave velha, serviço de bordo péssimo (e pago) e, pela primeira vez na minha vida, ví os comissários de bordo antes do pouso passarem a sacolinha pedindo doaçoes, ao verdadeiro estilo mendigante. Lamentável a empresa obrigar aos seus comissários a pedir esmola em pleno vôo."

Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Prós: "Great service, decent food"
Contras: "There was no WiFi on the plane"

Prós: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Contras: "Leg space."

Contras: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Prós: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Contras: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Prós: "Priority boarding with kids"
Contras: "Nothing special just like easyJet ir Rayanair"

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Prós: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Prós: "The airbus 380 was great and the staff very nice"
Contras: "Too mych bad smells after a few hours"

Contras: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "Friendly staff"
Contras: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Prós: "It was on time and the crew was good"
Contras: "The food wasnt upto the mark"

Prós: "Flight was only 50% full. Room to spread out."
Contras: "Leg room cramp. Flight arrived late as a result missed connection home."

Prós: "The hostesses were very kind and nice"

Prós: "Very old plane with very poor screens where images was horrible"

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contras: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."

Contras: "Food was not good."

Prós: "The fact that the plane made it to SFO"
Contras: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Prós: "Crew was great"
Contras: "Not enough food"

Prós: "Atendimento à bordo."
Contras: "Conforto à bordo e falta de educação do passageiro da poltrona 48 L. Infelizmente, pela segunda vez minha bagagem é extraviada em Paris. Dessa vez, foi parar em Amsterdã e do chegou à Riga no dia 16, às 22:15 h."

Prós: "food was good, leg room was decent for economy"
Contras: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Prós: "Atendimento dos comissários, estado geral da aeronave."
Contras: "A econômica é realmente muito apertada, e o conforto para uma viagem noturna é muito ruim. A comida estava bem mal preparada (pasta era um bloco só grudado, o omelete estava todo escuro por excesso de cozimento)."

Prós: "Punctuallity"
Contras: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Prós: "Food and service"
Contras: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Prós: "cookies were great"
Contras: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Prós: "Good entertainment"
Contras: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Prós: "normal flight"
Contras: "i would prefer little bit more comfort."

Prós: "No dia 15/09 meu voo de GRU até Paris atrasou mais de uma hora e me fez perder a conexão para Atenas. Air France me colocou em outro voo 7 HORAS DEPOIScom um mísero voucher de 15 euros pra comer. O serviço de bordo é bom e a comida surpreendeu."

Prós: "should let first board passenger in rear rows and not everybody together."

Prós: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Contras: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Prós: "Crew member were nice, plane look clean and it was really comfortable the seats."
Contras: "There was confusion from the crew members at boarding moment. They look confuse and it was a delay"

Prós: "The snack/beverage service was unexpected and generous for such a short flight."
Contras: "The airline lost both of my bags and destroyed a twin seat stroller. Dealing with the personnel at the airport was very difficult since I didn't have one of my baggage tickets, they acted like they couldn't help me at all. They have computers and could have cross – checked with my name, but they refused to do so until I told him to try to use the one claim ticket that I did have. They did and the matter was eventually resolved, and I am awaiting my bags now at the place where I am staying."

Contras: "Voo atrasou bastante no embarque, resultado foi que atrapalhou toda a minha vida, inclusive perdi a minha conexão para fortaleza e tive que passar a noite em brasilia"

Contras: "Ao fazer o pre check in descobri que não irão de avião e sim de trem, me senti enganada, já que não tinha sido avisado ao comprar a passagem"

Contras: "Chair is bad. Entertainment did not switch to english. Earphones were bad/ Food was too small and some items had no taste."

Prós: "That it was not an Air France operated flight. Crew were kind and helpful. Seating was very comfortable, and everything was on schedule."

Prós: "Plane comfort. Quiet Luggage policy towards children which allows to take baby car seat free of charge"
Contras: "2 meals only !!!!! on a 11h flight from CDG-LAX. Who on earth thinks it's ok to eat 1h after take off and 1h before leaving a 9h break between meals. It's cheap but not healthy. In the feedback form there was a question about a la carte meal but no one offered me the option to buy anything during the flight. The crew attitude is the worst I've seen. I have flown more then 300 times. I felt I disturbed their conversations which were more important. Once I waited 2 minutes in front of them before they stopped their private discussion. Lufthansa has a special team for A380 and they are super helpfull. Entertainment system is slow and the UI is much worst than on LH A380 and Emirates."

Prós: "clean. Seat covers nice and clean. furniture color scheme pleasant."
Contras: "1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown."

Contras: "An average weight and height northern European does not fit into Air France."

Prós: "Nothing special to like, standard 2 hours flight in a business class."
Contras: "Food was horrible. As it was an evening flight, they should provide with something which could be called 'dinner'. They gave some sweets (in a business class!)."

Prós: "As vantagens da classe Premium Economy são o maior espaço entre as poltronas, fones de ouvido ativos com redução de ruidos, e tela maior no entretenimento. Além disto o serviço de bordo é diferenciado, e de boa qualidade, o atendimento dos comissários é sempre cordial."
Contras: "Retornei ao Brasil na classe Premium Economy, acreditando que teria mais conforto. Apesar do maior espaço entre as poltronas e o reclino maior e interno( A poltrona da frente não te atrapalha) e do suporte regulavel para panturrilhas, o estofamento parece mais duro que o da classe econômica. No mais o pior foi a temperatura, desconfortávelmente quente, o espaço da Premium Economy só melhora quando abrem as cortinas e circula o ar mais fresco que vem da classe econômica."

Contras: "As poltronas desta aeronave, são muito apertadas, como é um voo curto, isto não fez a menor diferença, mas em um voo com mais de três horas de duração isto seria um transtorno."

Contras: "Próximos do final da viagem recebemos o aviso de que iríamos para o Rio de Janeiro abastecer, atrasamos o vôo 3horas, não havia problemas de mau tempo em Guarulhos"

Prós: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."

Contras: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."

Prós: "We were given opportunity to upgrade to business. Totally worth it"
Contras: "Food was just ok"

Prós: "Filmes e poltrona que reclina bastante"
Contras: "Nada"

Contras: "4 hours too late"

Contras: "Despite the fact I had payed for my seats 7 months earlier and the calls I made to their call center to confirm them, they gave the seats to someone else and assigned me last row seats, next to the bathrooms and that did not recline. No compensation offered."

Prós: "not budget airline"
Contras: "nothing different with budget airline, small seat, paid food and seat..."

Prós: "On time. Great service."

Contras: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."

Prós: "We didn't crash."
Contras: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."

Prós: "Didn't happen!"

Contras: "flight was late"

Prós: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."

Contras: "Atraso de 30 min"

Contras: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."

Prós: "I booked a trans-Atlantic flight through Kayak. Flight out of US was direct from Tampa to Gatwick. Return flight was Direct from Madrid to Miami and 4 hour layover in Miami to Tampa. The booking was advertised as a British Airlines flight, although operated by Iberia and American on the return. I found the comfort of the accommodations, food, and service in business class to be on par with, or better than, competitors'. We especially liked the entertainment/communication system built into every cubicle - good sound, lots of good movies and shows, and great screen quality. The multicourse meals had good options and were fresh tasting."
Contras: "The Madrid leg of the journey, operated by Iberian Air on route 6231, destroyed the goodwill earned by British Airlines. Iberian Air delayed our departure from Madrid for technical difficulties, which I understand is the risk in air travel. When Iberian Air finally cancelled flight 6231 it became obvious we would miss our connection flight home in US. I began contacting the airlines for rescheduling/reimbursement requests. British Air sent me to a customer service line which rang busy for 4 hours straight. Iberian said they were sorry for the inconvenience but they could get us a free snack at the snack bar and book us on the next connecting flight in Miami (which was 45 minutes after the flight we had missed. It didn't matter that customs procedures in US would likely overlap that leg as well. American Airlines (the operating partner in the US) advised that either Iberian or British Air would have to reimburse for a new flight. I ended up just renting a car in Miami and driving the 300 miles back to Tampa, after 24 hours of air travel and missing both the connections. The upside is that Kayak was prompt in sending electronic updates from the airlines notifying of the delayed flight time/need for new seats/flight cancellation. Iberian Airlines never even changed its online flight status for the original flight which it cancelled."

Contras: "The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks."

Prós: "Space, meals, movie selection"
Contras: "N/A"

Contras: "When I got on the plane there was urine on my seat and no one told me before I sat down. DISGUSTING"

Contras: "Late departure."

Prós: "On time, good food, good entertainment, friendly flight attendants!!!"
Contras: "There was nothing I didn't like"

Prós: "Excellent flight. Iberia had outstanding service"

Prós: "Enternainment selections were ok."
Contras: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."

Prós: "Promptness. Easy boarding. Comfortable seating."
Contras: "No complaints."

Prós: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Contras: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Prós: "Nothing stands out. I am overwhelmed by the mediocrity."
Contras: "Nothing stands out. This was a commuter flight, which means no leg room, no space, and no frills."

Prós: "I arrived safely at my destination. The crew was sympathetic to the plane's deficiencies."
Contras: "The reading lights didn't work. The movie had no sound. The charging station was outdated. The food was terrible"

Prós: "Horrible, On new itinerary they took me to Philadelphia instead of NY, Philadelphia fly was cancelled and they did not facilitated anything but an stand/by ticket. I was supposed to be home may two at night and did not get home until May 3rd in the afternoon. my bags did not come with me and I am still wIting for them to tell me that they have my bags and, I had to pay an extra day for my car that was parked at the airport in final destination."
Contras: "I will never flight Iberia or America Airline and I will never use KAYAK to book another ticket, never, ever!"

Prós: "Entertainment was good with ample options"
Contras: "Wifi was not included, no air vents and the fight was super hot, the food was not very good, didn't get the seats we paid to select, no leg room, not enough beverage service for a 7 hr flight"

Contras: "My bag was lost. Still waiting for it."

Prós: "The crew, were attentive."
Contras: "The bottom cushion of the seat was thin, no padding; and should have been replaced a thousand hours ago."

Prós: "Quick boarding and unloading. Very organized. Entertainment was great to see real time map, tons of movie and music option with each seat having its own screen and choices."
Contras: "No air vents and it was hot. Food was no where near the quality advertised, but not terrible. Not enough beverage service. Couldn't get enough water to stay hydrated on a 7+ hr flight. Payed extra to pick seats but when we checked in we didn't get them."

Prós: "Uneventful flight arrived on time"
Contras: "I paid extra $$ to transport my bike but it didn't arrive with me."

Prós: "Nothing good to say. Dirty plane. Late. No service. On and on."
Contras: "They sent me two flight times to confirm. No way to find out which was correct online and they never let me talk to a live person - just an incessant circle of voice prompts and then they hung up. I will never fly them again."

Prós: "Nice staff."

Prós: "The onboard store."
Contras: "USB ports. They were off."

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Prós: "They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth."
Contras: "During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!"

Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."

Contras: "Aeronave velha e tripulação não muito simpática!"

Contras: "Flight arrived late, didn’t land at the specified time. Loss the connection."

Prós: "Modern screens and seats"
Contras: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Prós: "Check in process was fast and easy!"
Contras: "More comfortable seats"

Prós: "Everything was good."
Contras: "There was no problems whatsoever."

Prós: "Crew was friendly."
Contras: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."

Prós: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Contras: "The food was ok could be better and WiFi didn’t work."

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Contras: "Politeness of the crew"

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."