Higiene intensificada
Limpeza diária e filtros HEPA a bordo em voos para Moscou
Baixa temporada | maio | Melhor época para evitar as multidões, com uma queda média de 4% no preço. |
---|---|---|
Alta temporada | julho | Época mais popular para voar, com um aumento médio de 13% no preço. |
Preço médio ida e volta | R$ 6.052 | (preço médio das últimas 2 semanas) |
Boa oferta ida e volta | R$ 765 | ou menos |
Boa oferta só ida | R$ 459 | ou menos |
A passagem aérea mais barata para Moscou saindodo Brasil nas últimas 72 horas custava R$ 2.075 (só ida) e R$ 3.974 (ida e volta) na rota do Rio de Janeiro para Moscou. A rota mais popular é de São Paulo para Moscou e a passagem mais barata encontrada nesta rota nas últimas 72 horas custava R$ 4.213 (ida e volta).
Moscou conta com 4 aeroportos principais. Moscou Vnukovo (28 quilômetros) é o mais próximo do centro de Moscou, Aeroporto de Moscou-Sheremetyevo fica a 28 quilômetros do centro, Moscou Zhukovsky fica a 40 quilômetros do centro e Aeroporto de Moscou-Domodedovo fica a 41 quilômetros do centro. Veja no mapa.
O Domodedovo (DME) é um dos mais conhecidos e possui estrutura moderna, mas o problema está no trânsito local, que é muito intenso. O Vnukovo (VKO) é o mais acessível, pois fica próximo ao centro de Moscou e não tem trânsito intenso nos seus arredores. Por fim, o Sheremetyevo (SVO) fica ao noroeste de Moscou, tem vários serviços para o viajante, mas, assim como o Domodedovo, fica no centro do trânsito local.
No trajeto entre o aeroporto Sheremetyevo e o centro a melhor opção é o trem, com percurso de 35 minutos. No primeiro piso do Terminal E há um ônibus gratuito até a estação. Em Domodedovo a melhor opção é a linha de ônibus 308, que chega ao centro em 25 minutos. Por fim, no Vnukovo, a principal alternativa aos viajantes no quesito tempo e economia é o trem, que possui uma estação no subsolo do Terminal A e demora 35 minutos.
Não há voos diretos do Brasil para a Rússia, mas a maior parte das companhias aéreas da rota faz o percurso com apenas uma escala, sendo elas: LATAM, Qatar, Alitalia, British Airways, Emirates, Turkish Airlines, TAP Air Portugal, Royal Air Maroc e Swiss. A Lufthansa só dispõe de voos com duas escalas na rota Brasil-Moscou.
Restrições de entrada
A Rússia restringiu a entrada de todos os viajantes que não sejam cidadãos russos, residentes permanentes, residentes com permissão de residência, tripulantes de companhias aéreas, diplomatas, membros de organizações internacionais sediadas na Rússia e viajantes cuja visita esteja relacionada à morte de um parente direto.
A partir de 22 de dezembro a 12 de janeiro, a Rússia suspendeu os voos de e para o Reino Unido, por uma semana.
O governo russo permite a entrada de estrangeiros para tratamento médico ou para cuidar de parentes na Rússia. Os viajantes com um familiar próximo que seja cidadãos russo podem entrar no país, mas devem fornecer documentação comprovativa de seu relacionamento. Os viajantes podem transitar pelos aeroportos russos, desde que não entrem no país.
Cidadãos e residentes do Reino Unido, Bielorrússia, Cuba, Egito, Etiópia, Grécia, Japão, Cazaquistão, Coreia do Sul, Quirguistão (não viajando nos voos SU1883 e SU1895), Maldivas, Sérvia, Seychelles, Singapura, Suíça, Tanzânia, Turquia, Emirados Árabes Unidos que chegam diretamente de seu país e não através de um terceiro país estão autorizados a entrar na Rússia, desde que tenham um visto válido, possam comprovar sua cidadania ou residência e cumprir outros requisitos de entrada.
Requisitos de entrada
Os viajantes estrangeiros devem ter um certificado médico com resultado negativo no teste PCR de Coronavirus (COVID-19) emitido até 72 horas antes da chegada. O atestado médico deve ser emitido em russo ou inglês. Uma tradução autenticada para o russo é aceita.
Requisitos de quarentena
Os viajantes que entram na Rússia para fins de trabalho permanente, incluindo portadores de visto de Especialista Altamente Qualificado (HQS), estão sujeitos a um isolamento automático de 14 dias na chegada. Todas as outras chegadas não precisam se isolar se chegarem em um voo programado regularmente, desde que possam apresentar um certificado de teste negativo.
Os viajantes que não fornecerem a documentação acima deverão fazer um teste PCR para COVID-19 às suas próprias custas dentro de três dias após a chegada na Rússia.
No entanto, se os viajantes desenvolverem quaisquer sintomas para COVID-19 e/ou teste positivo para COVID-19, eles serão solicitados a se auto-isolar até serem recuperados e apresentarem resultados negativos para COVID-19 em um teste PCR.
RU: Atualmente há 401 casos ativos de COVID-19 diagnosticados e 753 mortes até 3 mar 2021
Consulte nossa página de restrições de viagem devido ao coronavírus (COVID-19) para obter mais informações sobre restrições em todo o mundo.
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos para Moscou.
A ferramenta de previsão de preços de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para Moscou mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Moscou com uma companhia aérea e voltar com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para Moscou até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe convêm.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Contras: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Contras: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Prós: "Food and being ontime"
Contras: "Seats are too hard"
Prós: "Everything was great"
Contras: "Delayed by 1 hout"
Prós: "crew was amazing.. seat are comfortable"
Contras: "if the food includes children meal ."
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Contras: "Lights did not work, so diner was guessing whats was in the tray"
Prós: "Bad service"
Contras: "No"
Prós: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Contras: "The service and the aircraft with QSuites were superb."
Prós: "The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class"
Prós: "Crew was friendly."
Contras: "Food"
Prós: "Awesome leg room in economy. Helpful staff."
Contras: "Main courses weren’t all the great."
Contras: "Low cost airline so they charge you for everything. I had to pay $159 to check a bag for a 1.5 hour flight. That nearly doubled the cost of the original ticket. By the time they charge you for everything, you don't save any money. And they even weigh every purse, backpack, handbag, etc. at the gate and start charging customers for carry on. Don't fly with these guys. And because their customers are dissatisfied, all the employees I encountered were rude."
Prós: "Leg room and cleanlness. Polite crew members"
Contras: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Prós: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Contras: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Prós: "Servico espetacular"
Prós: "The service was great and was on time"
Contras: "The service and was"
Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Prós: "Very comfortable flight and helpful crew"
Contras: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Prós: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"
Prós: "Qatar airways is the best company"
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "The 17hr flight went relatively quickly. Much faster than expected."
Contras: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Prós: "Transit 9 hours without hotel"
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Prós: "Food, entertainment options, comfortable seats, warm blankets"
Prós: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
Contras: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Prós: "Liked everything."
Contras: "Nothing was wrong but excess bagage fee is high"
Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Prós: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Contras: "The shape of the seats was not optimal for my height/size."
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Prós: "attentive crew food was good"
Contras: "old entertainment options little space to move about"
Prós: "Very punctual departures and arrival schedules and compliance"
Contras: "Nothing to mention"
Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Prós: "The seating, crew members, and entertainment was really good."
Prós: "I liked everything about the flight."
Prós: "The food and entertainment systems were good. The staff on the plane were pleasant."
Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Prós: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Contras: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."
Contras: "It was an older plane. It seemed smaller and we had no choice in entertainment"
Prós: "Incredible staff, fast boarding, great entertainment center."
Contras: "Breakfast frittata was like rubber."
Prós: "Entertainment"
Contras: "Food"
Prós: "Nada"
Contras: "Desmarcaram o voo na hora e nos deixaram atirados no aeroporto por 12h em filas intermináveis, sem ninguém para explicar nada, sem comer nada, sem nenhuma consideração com ninguém! A pior viagem da minha vida! Qatar Airways é um lixo!"
Prós: "Not one thing about my experience."
Contras: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"
Prós: "Wasn't awake, can't say"
Contras: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Contras: "Nada, I slept through this leg and the staff let me be."
Prós: "sidefini landig, merci."
Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Prós: "The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen."
Contras: "Punctuality"
Prós: "Crew was very nice and helpful."
Prós: "Nice crew, plenty of food and snacks available. Good wine."
Contras: "Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats"
Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Prós: "Service god"
Contras: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"
Contras: "Food is bad"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "Crew were amazing."
Contras: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"
Prós: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Prós: "i liked the food and the crew. they were nice."
Contras: "the flight was good. nothing to not like."
Contras: "We didn't even make this flight."
Prós: "The booking to a new flight was seamless."
Contras: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Prós: "Everything, but the lack of entertainment, and the seats I bought were separated."
Contras: "The lack of entertainment, and the seats I bought were separated."
Prós: "I was flying business class so staff, food, etc was excellent"
Contras: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Prós: "Great service."
Prós: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Contras: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Prós: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Contras: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."
Prós: "Smooth flight"
Contras: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."
Prós: "Flight was fine! Snack and beverages were good. However, when you buy the ticket for the international flight, what they don’t tell you is the extra €40- FORTY EURO you will spend to check a not big bag. For this reason I would fly with another airline next time."
Contras: "Extra fees for checked bags"
Prós: "Very short flight so little to write about."
Contras: "We've got no complaints."
Prós: "Prompt and business like"
Contras: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"
Prós: "They are the best airline flying to Boston."
Prós: "Leg room"
Contras: "No entertainment"
Prós: "We received an upgrade to business class. The entire experience was excellent."
Contras: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."
Prós: "Friendly service, superfast check-in"
Contras: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Prós: "staff were very helpful"
Contras: "On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine."
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Contras: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Prós: "I like the space in business class and the staff were really nice"
Contras: "The seats were not comfortable, they ran out of scotch (single malt) and I only had 1 drink"
Prós: "Service and snacks are great considering really short flight"
Prós: "Boarding and cabin crew were excellent."
Contras: "Seats were too tight and squeezed."
Prós: "non stop food was a great distraction from being on plane so long. Loved blanket and pillow and having own TV. Service was constant and the crew were so wonderful! I would be delighted to fly swiss air again."
Contras: "Boarding was unorganized but I am sure that is no fault of your own."
Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"
Prós: "The larding was terrible. I came in a wheelchair but am able to walk short distances. I spoke to man at the gate about boarding early and he said he would come and get me. But he did not and I had to push and shove with everyone else as their is no plan. Awful! Service was good. Lots of water and juice brought round in the night of"
Prós: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Contras: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."
Prós: "Comfy, loved the individual Tvs and food was great!"
Contras: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"
Prós: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
Contras: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."
Prós: "Chem-in"
Prós: "Assento e refeição"
Contras: "Atraso"
Contras: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Prós: "Tea"
Contras: "Food and service"
Prós: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Prós: "Voo rápido e tranquilo"
Prós: "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
Contras: "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"
Prós: "Entertainment options were excellent. A lot to choose from. Provided small travel bag for the flight. Airplane was clean They offered for the first drink a homemade lemon with fresh mint which was wonderful. Will definitely fly them again. Great price"
Contras: "Low sodium meal was not tasty. Could not finish it due to lack texture."
Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."
Prós: "Every thing normal and in time"
Contras: "Food was everage"
Contras: "Nada"
Prós: "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
Contras: "Flight was delayed on the runway, no real announcements about the delay were made."
Prós: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Contras: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."
Contras: "To long of a flight"
Contras: "Nao permite reserva de assentos nem no checkin online"
Contras: "Atrasso, comida ruim"
Contras: "Several of us got sick and vomited after the dinner served."
Prós: "Well looked after from start to finish!"
Contras: "Nothing!"
Prós: "Good"
Contras: "Good"
Contras: "Poderia ter melhores filmes, de resto nota 10"
Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."
Prós: "good flight"
Contras: "na"
Prós: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Contras: "Just about everything"
Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Contras: "See volume issue from earlier."
Prós: "Ataturk airport, meals"
Contras: "Turkish airlines staff are rude"
Prós: "Being able to check two suitcases per person. The flight attendants were very calm and helpful."
Contras: "We couldn't check in online with our lap infant."
Contras: "na"
Prós: "The staff!"
Contras: "The turbulence lol"
Prós: "Meal very good. On time."
Contras: "Audio for entertainment via ear buds almost indecipherable."
Contras: "late departed ,no food,"
Prós: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Contras: "No thing"
Prós: "Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering"
Contras: "Nothing to complain about!"
Prós: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
Contras: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."
Contras: "Seats could be a little more comfortable, not enough legroom."
Prós: "The flight attendants were lovely, I really like the fact that they were friendly and made me feel safe!"
Contras: "My luggage didn't arrive in Atlanta and when I called to inquire about it , the lady I spoke to didn't have the info. She seemed ignored when I told her they said it was supposed to be here earlier."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Prós: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"
Prós: "I love getting a drink and sandwich on a one-hour flight!"
Prós: "Worst airline ever"
Contras: "Worst airline ever."
Prós: "I got a special meal -- Asian Vegetarian -- and it was delicious. I have also had the regular Vegetarian on other Turkish Air flights and they have been great too. So congratulations on good food! I just have one suggestion about the food: Just because someone is vegetarian, it doesn't mean that they don't want dessert! I notice that where others have chocolate pudding, for example, I get fruit. I like fruit... but a piece of cake or some other sweet is good too!"
Contras: "The pull-down food trays are often angled down so that the food slips into your lap. I often have to hold the cup or glass so it doesn't slip off."
Contras: "Flight was canceled. The disorganization and misinformation was unprecedented. I have been traveling for 30 years and tried almost all airlines, but the Turkish Airline office at Cairo Airport ranked the poorest I have ever seen. The disorganization was as if they do not know what to do. First they said the plane arrived late, then they said there was a bird hitting the engine. The excuses were so laughable beyond belief."
Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Prós: "the crew was wonderful!"
Contras: "the landing was bad"
Contras: "the delay in the departure"
Contras: "This time the food was a disappointment. I had ordered a vegan meal and the hot course was dried up pasta, no protein."
Prós: "We had a great flight other than the uncomfortable seats. The food was outstanding and the staff the staff was very accommodating. I was glad I was able to charge phone/tablet on the plane"
Contras: "My seat didn't lay back, which made it was difficult to sleep. The seats are too close and generally uncomfortable. I just wish we could have toured Istanbul since we had a long lay-over. Took forever to find out where the tour was only to find out we needed Visas. The airport staff was not helpful. The bus tour is promoted on their website, and it sounded like it was easily accessed as soon as we were off our flight from Johannesburg. Not so."
Prós: "Safety of aircraft"
Contras: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Prós: "Crew was wonderful. Food and drinks was good."
Contras: "More movies in Russian language, or with English subtitles"
Prós: "Nada. Assento não reclinava"
Contras: "Confirto"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "Seating is terribly tight"
Contras: "A normal human sized seat."
Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."
Prós: "Everything about the flight was perfect."
Contras: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Prós: "Reasonably comfortable seat"
Contras: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."
Prós: "Tudo foi bom"
Contras: "As refeições."
Contras: "Lufthansa lost my luggage. Still waiting in my hotel."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Service efficiency."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "Everything was on time and efficient."
Prós: "Smooth boarding."
Contras: "The cramped seats, not a lot legroom and people complained once you reclined."
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "Great staff. Impeccable service. Nice flight."
Prós: "Lufrhansa is a fantastic airline"
Contras: "The seat pitch and width were too small."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "The willingness of crew to accommodate passengers, comfortable seats very little of turbulance"
Contras: "Everything was OK"
Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Prós: "Nada"
Contras: "Comida e espaço da aeronave"
Prós: "Smooth flight"
Contras: "Entertainment was not functioning properly..... only one side of the head phones worked."
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "Decent food."
Contras: "No onboard entertainment."
Prós: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Contras: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."
Prós: "everything"
Prós: "Seating, cleanliness, crew courteousy, entertainment."
Contras: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."
Prós: "It is comfortable. Some of the crew are very nice and friendly!"
Contras: "The food is not tasty, and some of the crew are not nice!"
Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."
Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."
Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."
Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."
Prós: "I liked how smooth the boarding was handled. The flight attendants where polite and helpful. A very comfortable flight."
Contras: "No complaints"
Prós: "Clean plane. Friendly staff"
Contras: "Worst selection of movies."
Prós: "Every thing"
Contras: "Nothing"
Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."
Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."
Prós: "Everything"
Prós: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Contras: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"
Prós: "Everything"
Prós: "The seats were so comfortable"
Prós: "This Transavia Airlines is not good at all."
Contras: "Many things cheaper does mean better."
Prós: "Very nice airplane and pleasant crew"
Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Contras: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Great airline"
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Prós: "Nada."
Contras: "Tudo tem que ser melhorado"
Prós: "very nice crew"
Contras: "my baggage was lost"
Contras: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Contras: "Travelled business class and was ace experience"
Prós: "Refeições de alto nível"
Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Contras: "Head support for 6 feet plus people on seats would be good"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Filmes à disposição"
Contras: "Comida"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Prós: "Flight duration"
Contras: "Very stingy with the drinks Cramped seats"
Prós: "Efficient boarding system, clearly signposted. Professional staff"
Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Prós: "Tripulação"
Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"
Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"
Prós: "Arrived Early!"
Contras: "Left Late :-)"
Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"
Prós: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"
Prós: "Short flight with good communication."
Contras: "Nil to complain."
Prós: "Good information and helpfil boarding."
Contras: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Contras: "Bit cramped for space"
Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."
Companhias aéreas que voam para Moscou implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Higiene intensificada
Limpeza diária e filtros HEPA a bordo em voos para Moscou
Máscaras obrigatórias
Máscaras obrigatórias e fornecidas a bordo em voos para Moscou
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos para Moscou
Exame pré-voo
Teste de anticorpos e triagem de sintomas em voos para Moscou
Cancelamentos flexíveis
Sem taxas de alteração. Pesquise voos flexíveis para Moscou