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Prós: Nothing

Contras: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Prós: Crew was nice, seats were comfortable

Contras: I enjoyed the flight

Contras: Great service, friendly team and most importantly great food

Prós: The crew was professional and very engaging

Contras: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Prós: The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed.

Prós: The crew members were great and managed everything effortlessly. The pilot was also very friendly.

Prós: Easy booking of flight

Contras: The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours.

Prós: The counter workers upgraded my seats to window and a better boarding group.

Prós: Problems started at check in and it went downhill from there

Contras: Customer service mostly

Contras: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Contras: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Prós: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Prós: Free entertainment, excellent food

Contras: Cabin was too warm; unable to adjust air at seats

Prós: The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly.

Contras: Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom.

Contras: This is the last time I perches a flight ticket from you.

Contras: Too hot inside the aircraft

Prós: Comfortable seat, great crew.

Contras: Flight delayed, no USB port and no entertainment

Prós: Great plane and staff

Contras: Delayed

Contras: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Prós: Crew members were all very nice

Contras: Long delays

Prós: Crew

Contras: American airlines connections were terrible

Prós: The crew was good, very helpful.

Contras: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Prós: The crew was very helpful. Made sure I was comfortable.

Prós: It was very comfortable and pleasant.

Contras: Could be a little better the service, the dinner was late

Contras: The craft is a bit old. Harsh landing.

Contras: More options for gluten free food. Always get the same dish

Prós: Crew was attentive. Timings were spot on.

Contras: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Contras: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Prós: Nothing

Contras: For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.

Contras: Aircondi

Prós: food is amazing

Contras: seat is outdated, but new seat for biz is coming very soon

Prós: Food was unusually good for airplane food

Contras: Leg room

Contras: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Contras: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Prós: We flew 1st class. The crew going over was AMAZING!!!!

Contras: LHR-ATL first class was awful. My spouse lost her seat to an aircrew member. (I'm very sick and we chose being across from each other for a reason). Boarding on both ends was horribly done. Last minute gate assignments, no crew, delay, boarded after coach. Hard bed, no service, crying baby

Prós: Slow service.

Contras: Better communication!

Prós: Crew was friendly

Contras: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Prós: Refeições de alto nível

Prós: Crew was nice and pleasant

Contras: Flight very late

Prós: Crew was amazing

Contras: The food needs a lot of work

Prós: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Contras: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Contras: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Prós: Seats were small.

Contras: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Prós: Everything was good and easy

Contras: The crew wasn’t that friendly! Neither when boarding as in the plane

Prós: It was a less old plane than in my JNB-DXB flight, but still old.

Contras: The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers.

Prós: Everything

Contras: Really, nothing

Prós: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Contras: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Contras: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Prós: Flashy new seats.

Contras: Flight delayed

Prós: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Contras: 5 stars all around

Contras: Delayed flight and the procedures too very long.

Contras: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Contras: No delay in boarding

Prós: Easy booking on line

Contras: The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them.

Contras: Ao menos fosse pontual, mas, ao contrário, atrasou uma hora e meia.

Prós: The crew was very friendly and helpful.

Contras: The seats were very uncomfortable and the light snack provided terrible. No entertainment at all. The A319 is a horrible airplane: rather uncomfortable!

Contras: More newer movies and better main course.

Prós: Not much

Contras: The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is.