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Prós: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Contras: "Leg-space between seats specifically when the person in front of you reclines"

Contras: "No gate for departure or arrival. No business class longe in Cape Town."

Prós: "Crew was great, but food I like more like Emirates."
Contras: "No headphones and was not possible to watch movie."

Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."

Prós: "Plane quite empty so lots of space."
Contras: "Service not very attentive, had to repeatedly ask."

Prós: "was the seat super comfort"
Contras: "if the have variety of food provided will be better"

Contras: "Delayed by 1 hout"

Prós: "the crew was amazing"

Prós: "The entertainment was good."
Contras: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Prós: "The comfort of the plane"
Contras: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"

Prós: "The crew was amazing. Made traveling with infant little less harder."
Contras: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Prós: "Crew etc excellent"
Contras: "In flight WiFi expensive and not reliable"

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Contras: "The flight is too long"

Prós: "Crew and flight time"
Contras: "Entertaiment - pleasee TV"

Prós: "Comfort"

Prós: "Great crew. Met every request and did a very professional, yet personal job."
Contras: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."

Contras: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Prós: "The crew was very friendly throughout the 7-hour flight."

Prós: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Contras: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Prós: "Servico espetacular"

Prós: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Contras: "Nothing"

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Contras: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Prós: "Qatar airways is the best company"

Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."

Prós: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Contras: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."

Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"

Prós: "Flight duration was short"
Contras: "Nothing in particular"

Prós: "QA is really a five starts company , and I enjoy the trip always with qatar airways"

Prós: "Best service ever from the crew. Flight on time."

Prós: "Liked everything."
Contras: "Nothing was wrong but excess bagage fee is high"

Prós: "Entertainment"
Contras: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Prós: "Office staff was cooperative Overall flight was good"
Contras: "Ground crew was rude in behavior - not all but briefing counter staff"

Prós: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Contras: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."

Contras: "light breakfast and light snacks for an 8-hour flight? come on!"

Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"

Contras: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."

Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."

Prós: "Seating"
Contras: "Food"

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "Was not a pleasant flight"
Contras: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."

Prós: "SPECIALLY THE CREW SERVICE EXCELLENT"

Prós: "Entertainment"
Contras: "Food"

Prós: "Nada"
Contras: "Desmarcaram o voo na hora e nos deixaram atirados no aeroporto por 12h em filas intermináveis, sem ninguém para explicar nada, sem comer nada, sem nenhuma consideração com ninguém! A pior viagem da minha vida! Qatar Airways é um lixo!"

Prós: "Todo estuvo prfecto"
Contras: "La comida no es nada del otro mundo"

Prós: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Prós: "The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all."
Contras: "Change the variety of the food same as other airlines do"

Prós: "Layflat bed"
Contras: "Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future"

Prós: "Chem-in"

Prós: "Assento e refeição"
Contras: "Atraso"

Prós: "Tea"
Contras: "Food and service"

Prós: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Prós: "Voo rápido e tranquilo"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Prós: "The bathroom was clean in the beginning of the flight. Speak some English ."
Contras: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Contras: "Nada"

Contras: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."

Contras: "Nao permite reserva de assentos nem no checkin online"

Prós: "nothing"
Contras: "was unable to upgrade tickets in advance off of web site. Others in Greece and Italy tried to assist as well and found same and when calling 800 numbers the calls were not going thru or hold time was overly extreme. Was told at Athens check in to upgrade in Instanbul and to go to transfer desk to get upgrade. An upgrade of $1200.00 Euro's is extreme Being packed like sardines for a 10 plus hour flight is not good. It is also unhealthy. Turkish Airlines should consider something other then the 777 for any international flying."

Prós: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Contras: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."

Prós: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."

Contras: "Atrasso, comida ruim"

Prós: "Crew was great!"
Contras: "food and boarding"

Prós: "Nirmal"
Contras: "Ok"

Prós: "I like the fact that they were ready to inform the New York passengers of the boarding time at instanbul. I was able to go through the security faster than the other passengers."
Contras: "I didn't like the food. It taste sour. The foods needs improvement."

Contras: "Entertainment system didn’t work Seats did not recline"

Contras: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Prós: "Good"
Contras: "Good"

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "The service was good. And the staff were friendly."

Prós: "Comfortable seats. Food wasn't terrible."
Contras: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Prós: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."

Prós: "good flight"
Contras: "na"

Prós: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Contras: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Contras: "It was a struggle to get our hotel from the turkish hotel desk crew. We were travelling from Cape Town to Toronto with a little baby and had a layover of approx 10 hours at Istanbul. They claimed that our layover was 9 hr 40 mins (and not 10 hours) and I had to argue before we finally got a transit hotel. Their customer service is poor."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Contras: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Contras: "No thing"

Prós: "They run a quality airline, inexpensive and a lot of direct flights to a lot of locations."
Contras: "This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Prós: "Freebies gifts"
Contras: "Nothing"

Prós: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"

Prós: "The Food"
Contras: "The seat size"

Prós: "entertainment selection"
Contras: "entertainment console was a bit clunky and old flight left 2 hrs later than scheduled."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Contras: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"

Prós: "Love this airline. Great service. Great people. Food and service good"

Prós: "Flights attendants were really nice, USB ports on all seats, great selection of free movies and other entertainment, very good vegetarian food."
Contras: "Boarding took a long time in Istanbul and could have been handled better. A second inspection was setup At the gate to checks passports, inspect carry-on bags for laptops and iPads, and a pat-down. we were late taking off, the plane was really full, and the cushions on the seats were off a bit. Seems like the plane was cleaned quickly and not put back together carefully."

Prós: "you are the best airline i flew leg space leg stool recliner food politeness of stewardess everything"

Contras: "the delay in the departure"

Prós: "The seats had a decent amount of leg room."
Contras: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."

Prós: "The movies and good coffee"
Contras: "They ruined my bags. The crew moved slow. They spoke little english and they weren't that interested in the quality of my experience."

Prós: "Good food Good service very good entertainment"

Contras: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Prós: "Nothing"
Contras: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Prós: "The bread was fresh and food better than other times"
Contras: "Crew is always aggressive and unfriendly"

Prós: "Entertainment programs"
Contras: "New variety of food"

Prós: "Seats are comfortable on Business Class. Service is good"
Contras: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Contras: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Prós: "NA"
Contras: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Contras: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Contras: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Prós: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Contras: "Explain me to take the bag on time.it was almost left in the airport."

Prós: "Incredible staff. Super polite"

Prós: "Crew was ok and servicial"
Contras: "Food and reception at door of boarding"

Contras: "More options for gluten free food. Always get the same dish"

Prós: "Late departure, dirty, staff not friendly."

Prós: "The entertainment options were great."
Contras: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Prós: "Not being charged for my first bag of luggage"
Contras: "Nothing"

Prós: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contras: "Seats were not comfortable, even in Comfort + seating isle."

Prós: "Nada"
Contras: "Horário"

Contras: "Couldn’t understand announcements"

Contras: "Excelente aerolínea"

Contras: "Too much time spent at boarding. On luggage missing."

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "Flight was on time."
Contras: "Food could have been much better in comparison with other airlines."

Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Prós: "The only thing that I like about the flight was that it was easy to boarding"
Contras: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Prós: "Modern aircraft with power, big screens etc"
Contras: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"

Contras: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Prós: "I like traveling with AirFrance in general."
Contras: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Prós: "The crew were nice."
Contras: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Prós: "Average"
Contras: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Prós: "Priority boarding with kids"
Contras: "Nothing special just like easyJet ir Rayanair"

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Contras: "Horrible Crew..."

Prós: "The service"
Contras: "Nothing"

Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Prós: "Charmingly nice crew and involving captain"
Contras: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Prós: "Comida"

Contras: "Embarque"

Prós: "None"
Contras: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Prós: "On time after latish start"
Contras: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "It was Amazing staff helpfull and fresh.. love it"
Contras: "Flight of almost 3 hours was not entreteiment at all just magazines."

Contras: "There were not noodle soup ready this time."

Prós: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Prós: "It was a 30min flight not much to say The crew on the ground really took care of us"
Contras: "Na"

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "Plane was clean"
Contras: "Food could be better!"

Contras: "A alimentação fornecida não permitiu opção para todos a bordo, além de apresentar cardápio pouco atrativo."

Prós: "Everything."
Contras: "better assistance for people on wheelchairs in the airport."

Prós: "Limpeza dos toaletes."
Contras: "A comida servida a bordo."

Prós: "Nao viajarmos, o voo foi cancellando sem avisar fui fazer o chekin e fiquei sapendo. Tive que comprar outra passagem pela Tam que custom muito cara devido a data estar muito em cima.um horror!"
Contras: "Tudo, inclusive me idenizarem pelos transtornos psicologicos e gastos desnecessario de muito dinheiro"

Prós: "A tripulação, particularmente a Sra. Betina, é a mais simpática e prestativa tripulação que já vi. Vinhos excelentes, servidos a vontade mesmo na classeeconômica. Os assentos são bastantes confortáveis. O pouso também foi perfeito."
Contras: "Só faltou servir o café, junto com a refeição da manhã"

Contras: "Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow."

Contras: "As opções de entretenimento e cadeiras mais confortáveis."

Prós: "Tripulação atenciosa e solidária"
Contras: "Procedimento de embarque respeitando os grupos para acessar a aeronave"

Prós: "The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable."
Contras: "I expected more from British Airlines, maybe my expectations and reality didn’t chive?"

Contras: "Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!"

Prós: "Serviço de bordo comida"
Contras: "Assento com encosto de cabeça... horrivel"

Contras: "Mostly good."

Prós: "Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times."
Contras: "Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well."

Contras: "Demora en el despegue"

Prós: "A atenção e cordialidade da BA é demais."
Contras: "Nada a dizee"

Prós: "Uma verdadeira lata de sardinha"
Contras: "O tratamento pois depois de um atraso na decolagem de mais de uma hora dentro do avião, não serviram nem um copo de água ."

Contras: "Verdadeira lata de sardinha"

Prós: "The crew worked hard and was courteous."
Contras: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."

Contras: "Voces me venderam uma passagem as 9:47. Eu tinha apenas 3min para fazer meu checkin pois encerrava as 9:50. Não consegui, perdi o voo e o dinheiro. Palhaçada, irei entrar na justiça. Deviam alertar ou bloquear as vendas faltando pouco tempo para o checkout."

Prós: "Vôo saiu no horário, tudo muito bom."

Contras: "The food, entertainment and the seat wasn’t comfortable"

Contras: "Cadeiras da Business"

Contras: "The seats seem to get smaller and smaller and on the short flights, you do not even get a free drink."

Prós: "Tripulação muito atenciosa."
Contras: "A distância entre os assentos. Muito apertado."

Prós: "On time."
Contras: "Was an older plan but ok. No plugs at seats."

Contras: "Seats to small"

Contras: "O prato que escolhi, disponível no menu, não estava disponível no vôo."

Prós: "We made it safely. The Pilot was excellent in making sure the plane was safe and keeping us informed."
Contras: "We were a little late."

Prós: "Pontualidade, espaço entre as poltronas."
Contras: "Ter que comprar a água"

Prós: "Very good"

Prós: "Tripulação"
Contras: "Atraso de mais de 1 hora"

Prós: "Comfortable seat, great food and service. Very quiet and smooth ride on the upper deck of an A380."
Contras: "Worst issue was the noisy baby at the front of the cabin - no airline seems to have a good solution to this problem!"

Prós: "As a tall person, I wish there were better guidelines for passengers in front of you asking permission to fully recline, but otherwise right on time."
Contras: "No Wi-Fi."

Prós: "The flight staff was great. We had lots of food and yummy snacks. I loved being served tea not once but twice! They took good care of us on a long boring flight."
Contras: "Not enough movies to choose from. I couldn't find any that I liked except kids shows... a couple chic flicks would have been nice in the mix."

Prós: "Nada!"
Contras: "Estava na executiva e tinha cadeiras com tv quebradas, passageiros sendo removidos para econômica para chefe de cabine dormir, não tinham todas as opções do cardápio , vinho acabou , tripulação mal educada"

Prós: "Nothing in particular."
Contras: "Can BA not serve a proper lunch and more than one round of drinks??? It totally ruins an otherwise OK flight experience."

Prós: "São pontuais"
Contras: "Não servem nem uma água para vc beber, única aviação que não servem 1 lanche, nunca vi isso! Eles vendem alimentos, só vendem, não oferece nem água! Um absurdo!"

Prós: "Especially the flight attendants took very good care of my infant. I'm very much impressed with their service."

Prós: "It was on time"
Contras: "You can’t pay to pick a seat"

Prós: "Clean plane"

Prós: "A British Airline é uma empresa muito organizada, não houve atrasos e o serviço de bordo estava impecável, porém, tive problema com a minha tv, na verdade todo o bloco central perdeu acesso ao entretenimento e eles não conseguirem resolver ainda em voo."
Contras: "Do meu sistema de entretenimento ter parado de funcionar"

Contras: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."

Prós: "I was a good trip, except for one thing."
Contras: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."

Prós: "Movie choices"
Contras: "Food was horrible. Potatoe chips were served as the 2nd meal. Yuck..seat cushion was hard, leg room was super tight. A painful 7 hours."

Prós: "Splach"
Contras: "No cafe"

Contras: "Food look and taste like cat food"

Prós: "Economy was sparsely booked, unlike WT+ and Vlub World, so I had four seats to lie across, but the armrests don’t fold into the seat backs all the way, so it sounds better than it was. The food is rather poor. Beverage service is excellent."
Contras: "The flight left MIA almost an hour late, and the captain didn’t say why. We arrived an hour late at LHR. I had fifty minutes to change terminals for a connection. What other international carrier operates a hub with international flights leaving from two distant terminals? If my connection hadn’t been late"

Prós: "Not a very crowded flight. Boarding was efficient and we departed and arrived early. As the flight was short there was no meal service or entertainment."
Contras: "There were no power adapters in the seats."

Contras: "A empresa cancelou meu vou de ida a Londres, e me avisou horas antes do embarque e quando fui ver o que poderia ser feito o melhor que poderiam fazer foi remarcar para mais tarde e voltando no dia seguinte me forçando a passar a noite em Londres. Tive uma despesa a mais tendo que pagar o hotel em Londres estando com hotel pago em Paris"

Prós: "All great in Biz. class."

Contras: "Not enough space between seats. I could not book my seat"

Contras: "Not enough space. I could not choose my seat"

Prós: "Nice, normal flight."
Contras: "Pilots not there on time, arrived perhaps 30 minutes late, didn’t say why."

Prós: "Yes"
Contras: "Yes"

Prós: "Comfortable plane. I love United Express."
Contras: "Nothing."

Prós: "Tribpulação muito boa."
Contras: "Conforto. Os assentos são muito desconfortáveis para um voo longo."

Prós: "The crew was polite and helpful"
Contras: "The food was very average"

Contras: "Por conta de um problema da united, perdemos a conexão de Chicago pra São Paulo. A united pra variar perdeu minha bagagem, não pagou hotel e os funcionários do aeroporto estavam bem mal humorados. Experiência terrível!!!"

Prós: "Everything was good."
Contras: "I just wanted to seat with my husband but it was not possible."

Contras: "Checkin com poucos antendentes."

Prós: "Pontualidade."
Contras: "Avião muito velho. Comissárias despreparadas."

Prós: "Pontualidade."
Contras: "O avião podeira ser mais novo. E as comissárias mais educadas."

Prós: "Pontualidade."

Prós: "Avião novo e comissárias educadas."

Prós: "Safe flight. Thank you!"
Contras: "NA"

Prós: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Contras: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Prós: "Every body was moving in order and fast"

Contras: "O inspeção do aeroporto newark da united foi tão chato e cansativo, até uma inspeção bem rigoroso dar pra entender mas mal vontade da funcionária e certo discriminação me deixou frustrado. Pois viajo muito e principalmente usa e nenhum aeroporto foram tão chato e cansativo."

Prós: "De pelo menos ter conseguido dormir e saiu no horário"
Contras: "Tripulação sem motivação, o embarque de um 777 por ônibus em GRU é lento, pelo menos dar para tirar fotos. Comida fraca, avião velho, entretenimento antiquado e dem usb. Conforto péssimo para um 777"

Contras: "A cada dia que passa , os espaços entre os assentos , diminuem (em todas as Cias) ficando cada vez mais desconfortavel, de viajar, e para pessoas com alguma necessidade especial , pior fica, ou você ganha muito dinheiro e viaja na classe executiva ou está fadado a chegar ao destino totalmente torto. Tenho 4 hérnias de disco, e está ultima viagem foi um verdadeiro terror , ficar expremido nas poltronas da classe economica."

Prós: "Decent food and drink selection in the economy. It's a newer plane then what United flies in the domestic. Decent entertainment options."

Contras: "Cabin too cold"

Prós: "Comida"
Contras: "Espaço da poltrona, atraso no voo."

Prós: "From the comissary"
Contras: "The seats and space"

Prós: "Pontualidade e profissionalismo"
Contras: "Conforto, comida e sistema antigo de entretenimento"

Contras: "Voo de 3 horas e não serviram comida Nao tinha tv para se destrair Tripulação antipqtica"

Prós: "I got an upgrade to economy plus for the first time in my life. The supper was good, the service was efficient and the staff was courteous, one of the best flight crews that I’ve had with United flights, and the extra leg room was a great welcome."
Contras: "The snack and breakfast were left to be desired. Upon arrival to destination, we had to wait for one hour and ten minutes for a gate to be available in spite of clear weather. I made my connecting flight just in time. Many other passengers missed their connecting flights. In this situation, it would have been appreciated if there were staff to direct us to help speed up the process, but most passengers with connecting flights were running around like headless chickens and loosing patience as we were left to fend for ourselves. Once again, United managed to drop the ball."

Contras: "Limited entertainment, in main cabin food and bags cost extra even in international flights. United airlines is like flying budget airlines even when u pay for main cabin premium seats."

Prós: "Simpatia dos comissários"

Prós: "Comissários"

Prós: "Fast boarding"
Contras: "Plane was a little drafty."

Contras: "Tripulação mau humorada e grossa"

Prós: "We were 2 min late for check in and the agent got our bags and got them on the plane"

Contras: "Manter a pontualidade"

Contras: "Atraso"

Prós: "gostei de tudo d modo geral"

Prós: "gostei de tudo"

Contras: "Avião inteiro com cheiro do banheiro"

Prós: "Pontualidade no voo; comida (voo de Rio de Janeiro para Houston (escala));"
Contras: "Nos voos de Houston para Denver e de Denver para Vancouver o espaço entre as poltronas era muito apertado e com grande desconforto, mesmo se tratando de voos curtos (2h e 3,5h). A comida era escassa e se resumia em apenas um pacote de 30g de snacks nos voos também de Houston-Denver e Denver Vancouver."

Prós: "Muito bom"

Prós: "Time and crew."
Contras: "In general, United team on the bag drop (from Atlanta too) are rude, as well as the officers of the security scan team are rough. They have no courtesy. They should understand that passengers are paying for the service and 99% are not “bad guys.” So, politeness and respect are the minimum things they deserve. Additionally, the Atlanta airport checking area and boarding check are not organized. They need to improve signal support for all customer."

Prós: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Contras: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."

Prós: "Crew was helpful."
Contras: "Very uncomfortable chairs"

Prós: "I'm sure this flight would have been fine if it wasn't missed due to mechanicals from previous connecting leg."

Prós: "Tripulação atenciosa, temperatura interna da cabine agradável e poltronas com bom espaço para as pernas."
Contras: "A largura das poltronas pareceu menor do que o padrão. Me senti apertado pelo passageiro do lado"

Prós: "Entretenimento disponível com muitos filmes lançamentos."
Contras: "nada a declarar, tudo ok!"

Prós: "Pontualidade e embarque"
Contras: "Entretenimento somente pago!"

Prós: "Embarque rápido e prático"
Contras: "Nenhum filme disponível sem pagamento, nem canais de música"

Prós: "Embarque prático e rápido."
Contras: "Meu lcd estava descalibrado, não conseguia tocar na extremidade direita da tela, o que impossibilitou rolar a listagem de filmes e só visualizar primeira página; as poltronas não travavam na posição mais inclinada."