Pesquise passagens baratas para Cape Canaveral

Prós: "Loved the free food and entertainment"
Contras: "Didn't like the amount of leg room, but its an airplane so..."

Contras: "I am 6'4" tall. I love/need leg room. On the flight from Orlando to Sao Paulo, I purchased an exit row seat. It has the best leg room. On my return flight from Sao Paulo to Orlando, I again purchased an exit row, at the desk with an Azul person. However, when I was onboard, sitting in my purchased exit row, one of the flight personnel began creating a stir with the other flight attendants about me sitting there. Their English-speaking ability was almost none. They asked for my passport, and I didn't understand why, because I had passed all of the official reviews with it, and at the desk when I purchased the exit row seat. There was a "heated" discussion amongst all the flight attendants looking at my passport. It was returned to me, without explanation, but then later, prior to the flight leaving, they sent another flight attendant, who had very limited English-speaking ability, to tell me I could not sit in an exit row, because I was too old. I am in my 60's, they said. I am in excellent shape and could easily perform any physical requirements called upon by someone sitting in any exit row. I tried to tell the flight attendant that I had purchased the exit row seat, but he insisted I move to another seat, so not wanting to create a regrettable incident, I moved to a cramped seat elsewhere on the plane. I will NEVER fly on Azul airlines again, and will tell everyone else about how they poorly deal with English-speaking, older customers. They never offered to refund what I had paid."

Prós: "The seats were certainly comfortable. I enjoyed the ability to sleep and not be disturbed."
Contras: "Agent asked if I wanted to upgrade to Business I thought for $49.00 which was incredible. When I checked my account it was $499.00 there really is no way to say 49 and 499 and make them sound the same. I am really upset that he doesn't know the difference between the two."

Prós: "Someone who could speak English."

Prós: "Great crew"

Contras: "Lost my luggage and never returned it."

Prós: "Flew to and from Brasil with Azul and both times it was the best flights/services I've experienced. I will definitely will be using Azul again to other destinations it provides flights to!"

Prós: "Bus provided from Congonhas to Viracopos was really nice. Entertainment system and quality of seats. Good food. VCP has quick through security and check-in."
Contras: "-Uncleaned area underneath my seat had the smell of baby puke. I didn't realized it at first, but the smell built up over time. B -Bags took over 40 minutes to come out. I assume this is MCO at fault."

Prós: "customer service on the ground at Viracopos and Ft. Lauderdale service during the flight - Viracopos although still being finished is 100km from Sao Paulo but easily reachable by bus (LIRA) via highways Anhanguera or Bandeirantes. The traffic is significantly lighter than to Guarulhos the major airport in Sao Paulo and therefore shorter time wise. It also offers connecting flights to major Brazilian cities."
Contras: "delay at take-off which nearly costed me my connecting flight confusion at Ft. Lauderdale at baggage claim ( this was minimized by the Azul staff). No clear information provided by the airport staff and lacking of postings"

Prós: "Nothing"
Contras: "The usual emb-195 is frequently changed by an atr72 , increasing the trip in 30 min."

Contras: "Horário."

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "p"

Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Contras: ".."

Contras: "Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back."

Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"

Contras: "The food"

Prós: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Contras: "Definitely the food. Pretty tasteless and unappealing"

Contras: "Food !!!!"

Prós: "Amazing crew and overall experience"
Contras: "No complaints on this one"

Prós: "Food"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Contras: "Pontualidade"

Contras: "Very narrow seats"

Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Prós: "I loved my trip the flight was amazing"
Contras: "Everything was wonderful"

Prós: "We arrived safely."
Contras: "Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight."

Prós: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Contras: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Contras: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Prós: "Loved all the support and attention from the crew"

Prós: "There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again."
Contras: "T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E"

Prós: "Azul service was good as usual. Plane was on time arrival. No complaints"

Prós: "CLEAN, NICE, EFFICIENT"
Contras: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"

Prós: "SAME"
Contras: "SAME AS ABOVE"

Contras: "Food could be healthier"

Prós: "The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth."

Contras: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."

Prós: "Very smooth. I slept like a baby, haha"
Contras: "Nothing bad."

Prós: "Everything was really nice"

Prós: "Crew was very friendly."
Contras: "Organization for embarking was a little messy."

Prós: "Nothing!"
Contras: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Prós: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Contras: "All was just PERFECT."

Prós: "it was on time . the service aboard was very good"

Prós: "it was on time"

Contras: "30 minutes delay on the take-off, but the pilot compensate a little on the flight"

Prós: "Seats are fairly comfortable compared to the international flight."
Contras: "No complaints."

Prós: "Very nice crew."
Contras: "The seats are extremely uncomfortable."

Prós: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Contras: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."

Prós: "Friendly staff"
Contras: "Confusing and chaotic boarding procedure"

Prós: "Appreciated the crew keeping things low key as it was a night flight"
Contras: "There were several members of one family on the flight scattered all over the plane. They seemed to want to visit with each other before the flight (making it difficult for me to get to my seat) and during the flight (making it tough to get some sleep). It would be nice if they had been seated together so as not to disturb others. I know this really isn't Delta's fault, but some people aren't very conscientious"

Prós: "I liked the in-flight entertainment and the crew was very pleasant"
Contras: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."

Contras: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."

Prós: "very nice airplane"

Prós: "Short flight"
Contras: "Delayed"

Prós: "we arrived earlier than the time listed"
Contras: "no entertainment"

Prós: "The separate check in for first class. Early boarding and pre-departure drink."
Contras: "TSA at T6 are inefficient and make it take longer than necessary."

Prós: "Complementary snaks and drinks"
Contras: "Didnt seat with my companion"

Contras: "Delayed boarding"

Prós: "Delay with boarding"

Contras: "Great flight"

Contras: "Seats were a little dirty especially for the COVID-19 going around."

Prós: "Comfortable seats, nice staff, clean facilities"
Contras: "Nothing"

Prós: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Contras: "Nothing much"

Contras: "WiFi didn’t work at all."

Contras: "Delay on flight and providing beverages while waiting for 6 hours"

Prós: "Crew, as always, excellent. The people of delta are what keep you coming back."
Contras: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"

Prós: "I have flown with Delta for a number of trips now. I seem to receive middle seat allocations even with the freqent flyers partnership with Virgin Velosity program shared."
Contras: "My seat allocation."

Prós: "Arrived on time"

Contras: "Stop being LATE!!!!"

Prós: "Great food and service in first class"
Contras: "Water waiting on table on arrival"

Prós: "The food and the treatment"

Prós: "Excelente"

Prós: "Television"
Contras: "No drinks or snacks"

Prós: "The seat back screens."
Contras: "Completely full flight. Rough landing."

Prós: "I loved flying delta comfort. I’m going to do it more often."

Contras: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Contras: "A 7+ hour delay!"

Contras: "The"

Prós: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Contras: "Nothing."

Contras: "Both Virgin plans needed a deep cleaning."

Prós: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."

Prós: "Not much"
Contras: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Contras: "No Gluten free option"

Prós: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."

Contras: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"

Prós: "Entertainment system great. Individual choices include recent movies. On board staff very nice"
Contras: "We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag."

Contras: "Bought a brand new suitcase and Delta staff broke one of the wheels!"

Prós: "Every thing good"

Contras: "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."

Prós: "Everything was in order"
Contras: "None really"

Prós: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Contras: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."

Contras: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."

Contras: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."

Prós: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
Contras: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."

Prós: "Service was outstanding"
Contras: "TV froze and was never fixed."

Contras: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."

Contras: "I paid for an upgraded seat and it was still very cramped"

Prós: "I upgraded to Business Class, the flight attendant was kind, helpful, and attentive. She came by and immediately took my order for a drink ask me what kind of dinner I would like and ensured I had everything I needed. In addition, the seats were extremely spacious and allowed me to recline almost fully. Definitely enjoyed the flight a ton more and would fly again."

Prós: "I've been using Copa for a few years and my experience with it has been great. They try to go beyond to make it right for you."

Prós: "Flight on time."
Contras: "No blankets available, ac extremely cold. Even people with leather jackets and pants were shivering and covering up with what they could find."

Prós: "Entertainment and food/drink service was excellent. They provided movie and games."

Prós: "The precision of the fligths."
Contras: "The fact that they didn't give help and assistance to my mother."

Prós: "Better food than on our trip down to Panama from Orlando - that is; 15 inches of aluminum paper and a pretend "empanada" that had only some beans and nothing more on a 3 hour plus flight."

Prós: "The crew was pleasant. And the complimentary beverages were a plus"
Contras: "The a/c did not work and everyone on board was drenched in sweat as we awaited departure. My seat was very uncomfortable and the cushion was falling apart."

Prós: "Two checked bags and one carry-on allowed, food and beverage included, flights on time, crew was excellent, several departure/arrival times for my destination each day."
Contras: "Boarding was good (not excellent) in that I found it a bit confusing. Not always clear when my group is boarding nor have I any idea how I seem to always be in Group 3 (not that Group 3 is bad). Entertainment did not compare favorably with that of the first leg of my flight."

Contras: "Got luggage wet, destroyed and everything inside ruined."

Prós: "1. Two checked bags allowed with no extra cost 2. Good food and beverage served without extra cost 3. Flight was on time 4. Flight arrived at a good time of day 5. Crew did excellent job"
Contras: "1. Just a little confusion at boarding 2. Entertainment was "OK", but it is not very important to me"

Prós: "Everithing perfect"
Contras: "The space between the seats"

Contras: "I was so tired... slept the whole flight. No one bothered me for even a bit. Recovering!"

Prós: "The crew was kind and helpful."
Contras: "The food."

Contras: "Non entertainment system onto 737 ?"

Prós: "The crew was very polite"
Contras: "At the time of checking in i couldnt get my mileage to my account"

Prós: "Great trip!"

Prós: "Great trip!"
Contras: "Everything was good"

Prós: "The meal was very good."
Contras: "My chair cushion seemed damaged because I could feel the bar underneath."

Prós: "everthing was great service was great"

Prós: "Crew is attentive. Service is good. Food was decent."

Contras: "Seats very small."

Contras: "No fue informado que el asiento 10 no reclinaba ."

Prós: "Courteous staff m, on time arrival and departure, good meals"
Contras: "The on-board movie was a kid movie, but there were lots of kids on board, so that didn’t really matter to me"

Prós: "They go the extra mile with the customers. Great staff at the mco counter."

Prós: "Atendimento no aeroporto, embarque, entretenimento e comida."
Contras: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."

Prós: "It was a smooth ride"
Contras: "No entertainment on the plane"

Prós: "Nice plane; good entertainment system; on time departure and arrival."
Contras: "Nothing"

Prós: "Direct flight to Brazil"
Contras: "Very expensive for the kind of service"

Prós: "Crew are nice people."
Contras: "Food is not pleased and not very comfortable."

Prós: "The flight, the food, the confort"
Contras: "The crew at the Orlando airport.....no enough help for elders. my Mom was helped to a wheelchair and left her there to push herself.....No help was given. Very dissapointed"

Prós: "Perfect flight, on time, great crew, all good. Couldn’t be better I think."

Prós: "On time departure. On time arrival."
Contras: "You have to go through security in Panama twice. Check in line at Tocumen Airport in Panama took longer than necessary."

Prós: "Reminded me of what a pleasure flying was 15 + years ago. Copa had a great inflight movie (personal preference) included with the cost of the flight. Dinner was okay, but they served wine with it which made it better, also included with price of the flight. They did offer headphones for those that wanted/needed then for the inflight movie, once again included with the price of the flight."
Contras: "The flight attendants were not overly nice. Typical flight to Orlando with A LOT of young children, but the one constantly kicking the back of my seat was one of the worst experiences of my flight history (not the airlines fault)."

Prós: "Father had an emergency operation could not fly as scheduled I called Airline and they helped me re-schedule at No cost of course after following some procedures"

Contras: "Check in in panama is always the perfect definition of incompetence"

Contras: "No outlets"

Prós: "Flight arrived early"
Contras: "The seats were uncomfortable and the AC didn’t work very well. I was hot the whole flight."

Prós: "same..flight was great...times worked for me"
Contras: "nada"

Prós: "Is there anything good with copa?"
Contras: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Prós: "The food and service was great!"

Prós: "Charly was the best flight attendant ever!"

Prós: "Timing and service"
Contras: "Wait on reclaiming luggage"

Prós: "Everthing"
Contras: "Naty"

Prós: "Friendly cabin crew"
Contras: "Small airplane with no updated entertainment system"

Contras: "Flight was delayed for more than 45 minutes until pilot decided to say that it was for high density traffic in the airport not believable same traffic as every day there was an employee that boarded about half hour after everyone had boarded . No entertainment system only overhead for commercials"

Contras: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Contras: "Frecuentes retrasos"

Prós: "Nothing"
Contras: "Food, craft, seats, entertainment, costumer service... everything horrible"

Contras: "It didnt have enough entertainment it needs more options pf movies I didn't like I couldn't seat with my grandchild we were separated"

Prós: "I was at the belt 6 to pick up my bag and it took copa an hour and a half to send it"

Prós: "Friendly staff"
Contras: "Security check at gate; No priority"

Contras: "Turn the lights on early making it hard to sleep"

Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Contras: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Prós: "MCR airport Mert & Greet parking was smooth and efficient."
Contras: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Prós: "Efficient boarding system, clearly signposted. Professional staff"

Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Good flight, very attentive crew."

Prós: "Easy to board and easy flight."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Prós: "Fast boarding"
Contras: "The entertainment system wasn’t working for the whole 10 hour flight."

Prós: "Crew"
Contras: "N/a"

Prós: "Great service"

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Prós: "The staff was extremely pleasant. Food was good!"
Contras: "Have no complaints"

Contras: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Prós: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Prós: "In flight food was enjoyable"

Prós: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contras: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Contras: "Long stop over at Schiphol. Too Long!!!!"

Prós: "Jet airways flight till mumbai"
Contras: "Poor legspace in Klm flight till Amsterdam"

Contras: "Service"

Prós: "I was upgraded to Buisness so, no complaints"
Contras: "No Marlboro light cigarettes on the duty free shopping cart"

Prós: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contras: "What is there not to like about KLM? I cannot find anything."

Prós: "Speed, crew, and reliability."
Contras: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Prós: "It was a short flight so it was O.K."
Contras: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Contras: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Contras: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Prós: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Contras: "Cabin noise and air conditioning too cold, didn't sleep well"

Prós: "Short flight friendly crew"
Contras: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Prós: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Contras: "They didn't give any napkins out with the food which was weird."

Prós: "Nice new Boeing 787, lots of space."
Contras: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Prós: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Contras: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Prós: "Flat bed seats 747 upper deck"
Contras: "Lost my luggage for 7 days"

Prós: "Friendly staff Food was great Constantly handing out water and drinks"

Prós: "The crew was very friendly and professional"
Contras: "The seat space was a little narrow"

Prós: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Prós: "The flight attendants were amazing. Great entertainment system."
Contras: "Seats were a bit uncomfortable for long distance flight."

Contras: "Seating in business class is bad. If you have window seat, you have to cross passanger next to you (you don't need to on Swiss, Lufthansa or Cathay Pacific), there is very few privacy comparred to other airlines and my seat was just terrible for sleeping, did not go flat completely and was way less comfy for sleeping than with other airlines. Plane was an older 747. I will not flight long hault with KLM again."

Prós: "Friendly stuff"
Contras: "The expiriace going there was horrible because of the weather."

Prós: "Nice and careful crew that resulted in a good service that includes: * cleam restrooms; * light food and beverages avalable in the back of the airplane during all the flight;"
Contras: "Seats are terrible; Old Entertainment system that feels the weigh of time; Old airplane that makes scary sounds when engines are starting; In the day flight, the lights are not dimmed to help passagers to sleep in this 11 hours flight;"

Prós: "The seats"
Contras: "Could have more choices of food and drink"

Contras: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."

Prós: "I appreciated the fact that the cabin crew worked to seat my husband and I together. There was a bit of shuffling done but they managed to do it without inconveniencing anyone. Thank you!"
Contras: "And it would have been good if more water was on offer. Service was somewhat rushed."

Prós: "Nothing"
Contras: "Flight was delayed without explanation. We finally reached Salta and then returned due to weather and were kept waiting in a room for hours while LAN attendants stood around conferring. Got there 20 hours later...on a different airline!"

Prós: "Service and attention was perfection at its best."
Contras: "Nothing to dislike. 787-9 makes this journey a breeze."

Prós: "Flight on time. Service and and crew on board excellent."

Prós: "The crew was amazing really nice respectful."
Contras: "the boarding was delay awful and to be even worse, was delay from Santiago to Rio then was delay again from Rio to Miami"

Prós: "The in flight entertainment system is nice. Had the app from previous flight. A way to charge the device would be nice for longer flights like this one."
Contras: "Cramped seats and could not recline since in front of exit row. Other LAN flights had more leg room, not sure why these seats seemed so limited. Boarding procedure seemed to take forever with the back half getting on first."

Prós: "Very confortable, and the boarding on ttime"
Contras: "A baby cry all the time.... :/"

Prós: "Everyone made an effort to make my family comfortable including our 20 month old."
Contras: "The food was adequate. We didn't leave hungry but we weren't stuffed. Bring snacks."

Contras: "Not enough ice for drinks."

Prós: "Nothing"
Contras: "Poor attention"

Contras: "More humane treatment. Honor diet request"

Contras: "The flight was delayed at the last minute"

Prós: "nothing"
Contras: "everything"

Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Contras: "Flight arrived about 15 minutes late."

Prós: "it was ok flight, but on time, very important to me"
Contras: "the food... cream cracker and very sweet cake..."

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Prós: "Flight on time Departure & arrival"
Contras: "Two seats in every set of rows"

Contras: "Snack . Don’t have 0 snack in the plane"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Contras: "Flying on schedule"

Contras: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Prós: "Flight staff, food, seating, Personnal space, restrooms were clean, landing was smooth"
Contras: "Checking in at the counter and boarding the aircraft can use some polishing. The boarding process is confusing due to lack of communication to customers and faulty speaker/PA systems at LATAM gates."

Prós: "Crew was very helpful and polite. Seats are ok"
Contras: "Didn’t know that Mac users need to download app before the flight. My suitcase handle was ripped, filed a report. See what happens. I guess someone will contact me."

Contras: "more seat space and padding, no charge for soft drinks"

Contras: "Offer refreshments"

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Contras: "Yes the boarding it was terrible"

Prós: "easy enough..."

Prós: "Staff / crew was great"
Contras: "Boarding is was not explode what line you needed to be in according to the size of your luggage"

Prós: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Prós: "Aircraft condition, crew professionalism"
Contras: "Boarding process in Lima airport"

Prós: "The plane itself was awesome!"
Contras: "The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!"

Prós: "In flight entertainment system was pretty good and boarding went smoothly"
Contras: "Latam needs to rethink seating in the airbus. I’m 5’2 and I felt completely cramped. Did not have room to bend down for under seat carryon, comfortable exit isle to use restrooms, and definitely could not sleep. Very long flight to be in such cramped conditions."

Prós: "- Flight in bound to Peru + 7 hrs late. Family of 4 separated. - Flight in bound to Cusco Overbooked. Sent us on a different flight. - Return flight from Cusco Bumped (+4 hrs late), promised voucher and upgrade due to all the previous issues. - Return flight out bound from Lima. Would no recognized any of the promises nor the inconveniences of the other flights and the promises. (In Lima all was denied by the land people but they kept on sending us from one person to another for over 3 hours until the final minute when all passengers where on board they said they could not do anything). Family was separated once again."
Contras: "The crew did their best to overcome what the land supervisors did not do. Check with us during the flight."

Prós: "The airline and travel agency never informed me that this flight was cancelled. I almost got stuck at JFK."
Contras: "Everything about the airline and the travel agency since they never took the time to inform me that it was cancelled."

Prós: "Everything was ok except the food. read the other side and do something about it."
Contras: "the food was horrible and cold and with a bad taste. the food must be hot. change it. Copa airline is better"

Prós: "the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me."
Contras: "my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken"

Prós: "The seat"
Contras: "The food. Awful. Awful. Beyond awful."

Prós: "Great short flight and they got us to Santiago early since everyone was at the gate"
Contras: "They changed my seat without notice nor great explanation."

Prós: "Tryp Hotel at GRU"
Contras: "We should get some sort of refund. Just food and hotel is not enough"

Prós: "23kg (50lb) luggage INCLUDED in the price of the ticket. Free drinks and a snack!! It's like flyingbused to be, fun!"
Contras: "No complaints at all!"

Prós: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Contras: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Prós: "Smooth flight, on time"

Prós: "Everything was excellent."

Prós: "The crew was professional and friendly."

Prós: "Comfortable, friendly staff, accommodating,clean, on time, smooth flight. Great experience."
Contras: "N/A"

Prós: "I don't know that I like anything"
Contras: "The food on this plane is awful. All the pork being served is simply unfair. What about serving turkey sandwiches as an alternative to red meat or pork? The children roam about freely and it's quite uncomfortable. The seats are to close for such a long flight. I really can't get the disgusting dishes out of my mind."

Prós: "Ok food."
Contras: "I cant even fit my actual problem in his box but point it ill never travel with them ever again. Noone was able to help me when i needed to change my tickets noone knew what they were talking about and everyone you talk to gives you false/different information."

Contras: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."