Pesquise passagens baratas para Cabo San Lucas

Prós: "I really liked the crew"
Contras: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Contras: "Seats very small."

Prós: "The comfort"
Contras: "Did not like the food"

Prós: "We boarded on and left on time"
Contras: "There was a storm at our destination, Panama City and we were unable to land on time ultimately missing our connecting flight. The crew gave us little to no communication about the situation and when asked they said our connecting flights would wait for us. When we finally did land there was not a gate available. We had to wait for a bus to pick us up and drive to a gate, this took at least 30 minutes. When we finally got to the gate of our connecting flight, we were only 15-20 minutes late. Our flight had already left and the staff directed us to the information desk for assistance. They sent us in the wrong direction. When we got to the correct desk we waited for an hour and a half to be seen, there were at least 30 people behind us. They offered us a flight that wouldn’t arrive to our final destination, San Francisco, for two days. We opted to have them fly us to Miami and then had to purchase our own flight from Miami to San Francisco. When we boarded our flight to Miami later that night we had to wait for over an hour for other passengers and bags that were delayed. Our bags are missing and we had to wait in an another hour long line to submit a claim. Overall it’s been a complete nightmare."

Contras: "More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full."

Contras: "No fue informado que el asiento 10 no reclinaba ."

Prós: "copa is always on time"
Contras: "food quality is low drinks are 'rationed'"

Contras: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"

Prós: "Everything was very efficient and everyone was very pleasant."

Prós: "Atendimento no aeroporto, embarque, entretenimento e comida."
Contras: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."

Prós: "Glad I flew with this airline. Had my doubts at first but they were all erased with this very friendly and hassle free experience."

Prós: "I liked how accommodating the staff was with seating for my family, as I was traveling with two young children and we weren't seated together. There was more leg room than most other domestic air travel companies I have been on. There was no upgrade charge for every little thing, such as blankets, pillows, etc. We were fed on each flight, and alcoholic beverages were at no additional charge. The exit tax to leave Costa Rica was included in our ticket, which I was not aware of until I was leaving the country. (nice surprise). Over all, most other airline companies in the USA have made changes that improve their bottom line, but they have completely ruined any favorable aspect of traveling with their airline (American Airlines, Frontier, Southwest, Delta, etc). Copa has done a great job of providing great service and cost for travelers. Please do not change your business strategy by removing some of the above mentioned benefits I enjoyed in order to improve your profit margin. It is refreshing to know there are still air carriers out there that retain the service that is hoped for by most travelers. Also, Roxana and her entire flight crew were outstanding. Thank you , I will fly with you anytime I have the chance."

Prós: "Direct flight to Brazil"
Contras: "Very expensive for the kind of service"

Prós: "The welcoming and attentive service"

Prós: "Crew are nice people."
Contras: "Food is not pleased and not very comfortable."

Contras: "Never buy the flight insurance.. we bought it to keep our trip open ended and upon visiting an office in columbia they told us that the only time flight insurance comes in handy is if you are in a car accident or stabbed (verbatim) or something the like. We ended up only using half of the leg of the flight and had to book a new one to the same destination."

Prós: "The crew did a great job."
Contras: "Entertainment options were not that great. The cabin service takes really long."

Prós: "Nothing, maybe except for the price (which was a little cheaper than most other airlines flying to my destination)."
Contras: "The planes were very small, especially for a 7 hour flight. The seats were tiny and uncomfortable. They claimed that we didn't order vegetarian meals (even though we did), but maybe it was for the best - the food was awful and there was enough. Thank God I brought trail mix with me, otherwise I would have starved. The airport in Panama City is AWFUL, HORRIBLE, the absolute WORST. Avoid that airport like the plague, if you can."

Prós: "Everything was pretty-much great."
Contras: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."

Prós: "Great customer services"
Contras: "Seats hard"

Contras: "No outlets"

Prós: "Everything"
Contras: "Nothing"

Prós: "Is there anything good with copa?"
Contras: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Prós: "Left early and arrived very early. My exit row seat was very comfortable with terrific legroom. Crew was friendly and seemed to know their jobs very well. Once in Panama I breezed through immigration (no line) and the bags arrived very quickly."
Contras: "The dinner was just OK. Not inspiring."

Prós: "The food and service was great!"

Prós: "Charly was the best flight attendant ever!"

Prós: "Friendly cabin crew"
Contras: "Small airplane with no updated entertainment system"

Contras: "Flight was delayed for more than 45 minutes until pilot decided to say that it was for high density traffic in the airport not believable same traffic as every day there was an employee that boarded about half hour after everyone had boarded . No entertainment system only overhead for commercials"

Contras: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Prós: "Food was okay and flight was comfortable enough to sleep through."
Contras: "Flight was delayed and we sat on the tarmac for ages."

Contras: "Limited dinner and no breakfast"

Prós: "Well organized/great crew"
Contras: "Nothing I didn't dislike. Will fly Copa again"

Prós: "Friendly crew, good food."
Contras: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Contras: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"

Contras: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."

Prós: "Lisa Gilliard attended to us in business class. She was efficient, professional and top notch. Service was excellent under her leadership."

Prós: "Food and beverage service. Blanket & attention of staff...helpful. Free bags check."
Contras: "Pilot talked to fast...could never understand his announcements."

Prós: "Overal a good experience"
Contras: "Just couldn't eat most of what was served cause I'm vegetarian."

Prós: "I made it to Belize City on time to catch my connecting flight to Corozal"
Contras: "Didn't like Tocumen. Have eyesight issues and there was no wheelchair. Had to stand for an hour. They motioned to a place where I was to go to get ticketed, but A BLINDPERSON TRYING TO FIND A LOCATION? READ A SIGN? IN SPANISH? Once a wheelchair was found,things got a little better. All went much better when flights left directly from David. David is manageable. Tocumen IS NOT. The flight crew to Belize City was ok. Trip to Panama. I messed my connecting flight because, once again, THE WHEELCHAIR was missing. A stewardess led me to the location, but by the time we got there, the flight had left."

Prós: "Comfortable seats and excellent flight attendant service"
Contras: "N/A"

Contras: "when we got to the airport, we were told we had NO TICKET!!!"

Contras: "I had to run to catch my flight"

Contras: "Security at the gate was an annoyance. We could not bring on drinks we had previously purchased after clearing security. We could not figure out how to transport liquor we would have liked to have purchased at Lima duty free shop through Panama and on to US. Prefer when individual TV sets are available. The meal was light, could have been more substantial."

Prós: "Everything was really good , good service"
Contras: "N/a"

Prós: "Good food. Accurate boarding."
Contras: "Flight attendant dropped the juice all over me. My entertainment system didn't work during almost the entire flight."

Contras: "Food was horrible and attendants rarely came by to provide basic water refreshment."

Prós: "I love the staff very friendly and hepful, on time,well I didn't feel the tiredness of traveling .the food was great,,the entertainment well,and for the price... ,you make the difference .thank you guys"

Prós: "on time, perfect!!!"

Prós: "Personnel sympathique Confortable"
Contras: "Pas de tv :( :("

Prós: "Todo el servicio muy bueno"
Contras: "Durante el viaje muchos bebes llorando y pateando mi asiento"

Prós: "I seat on 13th row with my husband, which was more comfortable than the way in."
Contras: "They did not serve breakfast."

Prós: "There was enough room and the food was excellent on the way to our destination. Love that we could pick what we wanted to watch on the international flight. Free snacks and drinks on the national flights."
Contras: "The food was greasy and tasteless on the way back though and all the small national flights had LAN entertainment which was much to be desired. The domestic flights also had less sitting room."

Prós: "Basically a smooth ride."
Contras: "Having one of our luggage not arrive, good thing we are in Lima 2 days however, we are still waiting for our lost luggage."

Prós: "My daughter fell very ill before the flight and I am pleased the say that thanks to your staffs excellent care, she has recovered nicely again."

Prós: "A much more enjoyable flying experience than any domestic US carrier! We flew on the Airbus A320 from Mendoza to Buenos Aires AEP Airport. It was very easy - check-in to landing! Seat assignment can normally be done in advance so definitely try to pre-assign your economy seats in row 1-3 as they have more legroom due to them being used for Business Class (when that cabin is offered). Priority boarding is done based on seat row and those holding Oneworld status, are not treated in any special way (including check-in). In-flight service consisted of them serving you a drink (non-alcoholic) and a snack box to every person which had a nice variety of nibbles – cookie, chocolate and a type of cracker."
Contras: "No recognition of frequent flyer status."

Prós: "Nice Airbus A319 aircraft."

Prós: "Nothing."
Contras: "The machines to check in weren't working, so we had to do a long line to check in, when we got to the counter (an hour before the flight) they had already sold our seats! Then they put us on a waiting list for two other flights and apparently each of those was full. After all this we were told that they could only put us on a waiting list for the following day, at this point we purchased a flight with another airline (Avianca) and left. The people on the LAN counter don't have the disposition to help and are quick to disregard and client issues. Will never flight with them again."

Prós: "It was a good comfortable flight"
Contras: "Not enough space. Swatting too tight"

Contras: "The sit narrow and didn't work"

Prós: "The crew was great"
Contras: "They should be on time but we left 30 minutes later."

Contras: "My seat wasn’t clean. Dirt was visible. We used Clorox wipes to clean it before sitting down. If someone had previously sat there with an illness, we would certainly be at risk. Very disappointing to see during Covid-19 outbreak."

Prós: "Super friendly crew and great seats."

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Contras: "The flight was delayed 7 hours"

Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "Bad"

Contras: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Prós: "nothing, it was awful"
Contras: "4 hour delay for no reason, no vouchers for food or anything."

Contras: "I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you."

Prós: "Puntual"

Contras: "Better aircraft and personnel should smile and be more friendly"

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Contras: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Prós: "Flight on time, nice people"
Contras: "Seats uncomfortable we were a party of 2 but got separated seats 10 rows further down fron another one"

Prós: "Wonderful people, great attitudes, and the experience I’ve come to expect."

Contras: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."

Prós: "On time."
Contras: "Domestic flight had no transfer to onward domestic on same airline. Had to go though arrival then check back in."

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Prós: "Make you feel at home with the chilean way of beeing"
Contras: "The rates"

Prós: "The crew really was amazing and very kind"
Contras: "The boarding was too slow and it delayed the departure"

Prós: "Boarding was easy."
Contras: "Nothing"

Prós: "You made it possible to change my flight to one earlier"
Contras: "The food"

Prós: "We made the flight in great time after our connecting flight was delayed."
Contras: "Our bags didn’t make our flight. We are very disappointed."

Prós: "Excellent thank you very much"

Prós: "Smooth flight good staff"
Contras: "Very cramped seating"

Prós: "the flight was quiet"
Contras: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Contras: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Prós: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Contras: "No issues will travel on this airline again."

Prós: "Very nice service and nice staff"

Prós: "La tripulación muy atenta"
Contras: "La comida"

Contras: "Plane was a Dreamliner"

Prós: "Nothing"
Contras: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Prós: "Excelente."

Contras: "Arriving in SCL on an international flight is the pits. Avoid"

Prós: "Good crew, decent service, edible food."
Contras: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."

Prós: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."

Prós: "Boarded quickly"
Contras: "I ended up sitting on the last row that doesn't recline...it was only an hour flight, so it was ok but I can't imagine how it would be for a longer flight. In addition, you have to pay extra to pre-chose a seat."

Contras: "You lied to me because the flight was not with Copa but with Aeromexico."

Prós: "very helpful flight attendant crew"

Prós: "Nothing, as I was not allowed entry onto flight"
Contras: "Flight was overbooked and I was placed on stand by for no reason and was not accepted on the flight I had paid for"

Prós: "The staff were cheerful and helpful. I love the movie selection and the touch screen monitors on the seats. Comfortable. Smooth flight! No problems!"

Prós: "The way the attendant handled the situation"
Contras: "That the airline overbooked the flight by a lot and several people weren't able to fly when scheduled. This is a very irresponsible practice. We were lucky we were not in any hurry to get to our destination and we volunteered to flight whenever available, however, it is not professional and it is very disrespectful of people's time."

Prós: "Crew was polite and attentive."
Contras: "The worst airline I've ever flown. Had to go through customs in Mexico and check my luggage also.???? I was just connecting! I would NEVER EVER fly this airline again!!! EVER! Seats are so small and uncomfortable and the bathroom so small had to maneuver so uncomfortably. Just a terrible experience."

Contras: "The airport doesn't provide gate information until they literally start boarding. People mad dash to find the gate. Very chaotic system. Keep your eyes peeled!"

Prós: "Staff at Mexico city not to friendly!!"

Prós: "Boarding was easy and efficient. The trip was easy."
Contras: "When we arrived we were told that the entire plane's checked luggage had been decided to NOT be sent on that plane. They said that we could have it delivered to out hotel, except they refused to send it to our hotel because it was an hour away. That's not our issue, that's YOUR issue. So we had to wait at the tiny airport. They told us it would take an hour.... it ended up taking THREE HOURS for our luggage to arrive on another plane. Absolutely horrible experience. I will be flying with a different airline in the future, even if that means going into an entirely different airport."

Prós: "Boarding and deplaning was done three rows at a time. It worked great."

Contras: "I didn’t like that the flight had a 4 hour delay!"

Prós: "Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane. In general, it is worth what you pay for."
Contras: "Knowing the seats you will get in advance, even thought they are in the back of the plane. They can save the food!!! It's owfull."

Prós: "The lunch was good, the team was nice and the flight went well!"

Prós: "Great cabin service from Ruben"
Contras: "Pretty basic food offering"

Prós: "Nothing"
Contras: "Everything"

Prós: "We were given 100 different excuses for our overnight delay and processing all the passengers took much too long."
Contras: "Tell the truth and be prepared to resolve it quickly. We waited on the plane for more than an hour and then again in the airport to get our new tickets and vouchers that no restaurant would accept."

Contras: "Flight was delayed, it took very long boarding and getting off the plane. People was standing when plane still taxiing and crew didn’t do nothing."

Contras: "Lack of coordination!! Flight being delay!!!"

Prós: "The plane had TVs for each seat. The seats had a footrest! Service was awesome."

Prós: "Very friendly and helpful"

Prós: "*Food/Refreshments *Entertainment *My luggage arrived intact and not damaged *Getting to my connecting domestic flight went really smooth and wasn't much of a hassel. This is one thing I like about Aeromexico"
Contras: "*I had no idea on whether I had to pick up my luggage for my connecting flight on AeroMexico. I had to ask multiple times just to be sure."

Prós: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."

Prós: "Flight on time, easy bording process"
Contras: "The day before departure I prepared for an easy checking process at the airport & consulted aeromexico website about baggage and called Your customer service dpmt to ensure I understood the limitations in size, number and weight for my baggage. However at the check-in the weight allowance in cabin for the 2 pieces was the weight for one carry on not for this and the personal item I was told by phone."

Prós: "The staff on board was very friendly and helpful."
Contras: "Once again the gate crew was rude. I was in line behind a family that had trouble with paperwork and once they finished let them through then sent me to the very back of the last line to board. I do not speak fluent Spanish and when I tried to clarify was told very curtly “ontra linea” and he forcefully pointed to the back of the line and turned away."

Prós: "None of our flights were full, so there was plenty of room to stretch out. Crew was polite and helpful. I like their boarding procedures, by assigned zone. Entertainment options were quite decent. I don’t speak any Spanish, but crew also spoke English, which I aporeciated. Toilets were kept sufficiently clean during flight."
Contras: "Food was your average airplane food, in other words, not so good but on par with most other airlines I’ve experienced"

Prós: "Everything"
Contras: "Everything was great"

Contras: "For a 5+ hour flight, no entertaintment, no movies, headsets did not work, no air conditioning, poor service, bad food."

Prós: "Not much"
Contras: "Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops"

Contras: "Avión muy incomodo"

Prós: "The staff at check-in were wonderful."
Contras: "The upgrade to first class was $150 and definitely not worth it. I was disappointed in the experience and would not recommend. I was traveling with my mother to Mexico to celebrate her 60th birthday and was very excited to upgrade to kick off the celebration. We were offered a glass of water or orange juice after boarding; and when we requested a celebratory glass of champagne, we were denied. As in all other airlines first class participants are served anything they desire while the economy passengers board. It wasn’t until an hour into our flight that we were offered something again. At one point, I turned around and noticed that the first several rows of economy class already had their meals. Before first class. This is not something I would expect. I only fly economy class and was beyond excited to experience the first class amenities, only to feel extremely disappointed in the service by AeroMexico. At this time, I would like to request a refund on the upgrade."

Prós: "They took very good care of my fragile box."

Prós: "The pilot made a great effort to get us home safely and fast."
Contras: "You can't be happy when you get home 2 hours later than you expected, especially on a late night flight. Also, the plane offers a wifi that doesn't work."

Contras: "I never took the flight since Kayak’s blames me for not in putting the correct name of the passenger. Your policy on name change is ridiculous. I never input my name as the passenger. The ticket was for my aunt. Kayak has been the worst experience I have received."

Prós: "Nothing!!!!"
Contras: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"

Prós: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Contras: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."

Prós: "Excellent"
Contras: "The food to poor.. no taste"

Prós: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Contras: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"

Prós: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"

Prós: "After almost missing our connecting flight to Cabo, we got to relax for our last flight to our final destination with a complimentary beer and a snack, on board also had a movie playing and WiFi."
Contras: "N/A"

Prós: "I like the service overall, am totally satisfied.."

Prós: "Nothing"
Contras: "Your bad service I’d appreciate That you have had sent an e-mail to remind me of the web check in. I was used to that and i made a mistake as I read that the flight was departing at 3:40 pm from Bogota and I missed the flight. It was a no show and I had to pay 845 dollars and you dont care. You will receive all the money and I have to loose it all. How can I send a complain?"

Prós: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Contras: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"

Contras: "Air plane crew"

Contras: "They lost my baggage and then I lost my flight, I want a refund I am still on Mexico City"

Prós: "Everything was fine!"
Contras: "The fact that you charge for baggage"

Prós: "On time"
Contras: "No comments"

Prós: "The plane actually taking off"
Contras: "Flight was delayed, I was told multiple different reason as to why the flight was taking off. Mainly that there was inspection."

Prós: "Crew was very friendly.. food was really good."
Contras: "Older plane no monitor in the head rest and uncomfortable seats."

Contras: "I did not get to go on my trip because I was told that I couldn't travel outside of country on a one-way ticket and when I call the airline customer service number they were not helpful either. I lost my money and flight, they wouldn't even let suspend the ticket for later used. Worst experience ever"

Contras: "Todo"

Prós: "Nice seats, Entretenimiente, choice ,"
Contras: "In tourist the crew treats you like cattle ."

Prós: "The crew were professional"
Contras: "Lack of communication"

Contras: "American Airlines must change the way they service."

Prós: "I loved the non stop from Seattle to Philadelphia. It's a long distance that seemed short. It was on time, honest about turbulence affecting food service."

Prós: "Everything about my flight was amazing; great service from the flight attendant in business class. I love Lynette!"

Prós: "Food"
Contras: "Biarding was a mess"

Contras: "Flight was cancelled due to weather and AA was very unhelpful finding accommodations, even finding our luggage."

Prós: "The plane was nice and new and I really enjoyed the free entertainment option"
Contras: "I can't even come close to counting how many flights I've ever been on in my lifetime, but for me, this attendant was the absolute WORST I've ever come across. He was SO rude to so many passengers, I could hardly believe it. I've also maybe only ever taken the time to write less than a handful of reviews of flights, so I hope that leaving this comment says something. If I were American Airlines, I would NOT want this person representing my business. I took a photo of him on my phone with the original intention of reporting him directly to the airline. I have yet to find the time."

Contras: "Good👍👍👍"

Prós: "nothing"
Contras: "extremely racist crew made the entire flight uncomfortable for everyone."

Prós: "Everything was easy"

Prós: "Flight was generally smooth. Bags arrived in good time and undamaged."
Contras: "Announcements were too loud and far too frequent."

Prós: "Nothing"
Contras: "Flight status"

Prós: "Boarding was fast and crew was friendly."
Contras: "I was extremely uncomfortable sitting in that seat. I injured my tail bone about 4 months ago and I thought it was healed at this point, but those airplane seats made all the pain come back."

Prós: "Everything was great"
Contras: "Nothing"

Prós: "Tight seats"
Contras: "More accurate notifications of flights"

Prós: "The crew were nice people."
Contras: "There was no air conditioning and we were re-routed all the way down to Kentucky on the way back!"

Prós: "Quick turnaround from incoming flight. Crew was friendly and efficient"
Contras: "Flight was delayed over 3 hours."

Prós: "Responsive and helpful crew. Comfortable seating."
Contras: "More snacks; maybe coffee or a second round of refreshments. Not much, really; it was a great experience under the circumstances."

Prós: "On time and as expected"
Contras: "Service on plane"

Prós: "Crew was friendly."
Contras: "4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding."

Prós: "Going on vacation"
Contras: "Tvs for all seats"

Prós: "Great"

Contras: "Delayed and had to fly around when getting to Newark. Supposed to land at 11:30 and it’s 1:40am and not even off the plane. Never flying American again."

Prós: "The gate crew very efficient boarding Very quick and efficient takeoff No electronic check of boarding passes Flight attendant somewhat responsive. Our luggage was charge 120 twice in a round trip !!!!"

Contras: "I was rebooked and the process between American and British Airways was very confusing. I was lucky to get a seat on the plane which I had to pay extra for even though I booked in January for an August flight. Also it was crazy that there was no inflight entertainment for such a long flight."

Prós: "Made it home."
Contras: "delays."

Contras: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."

Prós: "Nothing!"
Contras: "Almost everything!"

Prós: "Liked sitting in the bigger leg room. Short flight was a bonus."
Contras: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."

Contras: "The airport crew in Fort Myers were rude, slow, difficult and more concerned with chitchat among themselves than helping passengers"

Contras: "Very old plane. No personal entertainment. Very basic service."

Prós: "On time. Efficient boarding."
Contras: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"

Prós: "Staff did good jobn"
Contras: "No movie screens on overseas flight. I called day before departure and they couldn’t even tell me yes or no on that question."

Prós: "Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food."
Contras: "Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked)."

Contras: "The food options on the brochure were not available, flight attendants had bad attitude and negative vibe"

Prós: "Crew was wonderful - friendly and accommodating. Food excellent - very fresh. Cannot say enough kind things about the crew!!"
Contras: "Everything was excellent on this flight."

Prós: "This was one of the best crews I've ever had on a flight. So helpful."
Contras: "Didn't like having to get rescreened for a domestic flight after going through customs."

Prós: "Very clean. Staff was very friendly."
Contras: "Paid extra for six inches of leg room but the seats recline 2 inches. Not comfortable. TV touch screen did not work."

Contras: "I was scheduled to leave Lisbon at 11:45 am however at 6am I received a call to say my flight was cancelled and I was booked on the British Airways flight the next day at 7:30 am. This after AA had turned my flight on the way out around on the way from Austin to Paris and we had to spend the night in Chicago."

Prós: "Very nice flight. Nothing unexpected."

Prós: "The crew was friendly and served multiple snacks through the flight."
Contras: "The plane was not only too small for a 7 hour international flight but the sound didn't work for the only video screen in the cabin. Perhaps bigger planes can't fly from Shannon but it would make me think twice about either flying American or through Shannon again."

Prós: "Good flight! Smooth landing!"
Contras: "N/A"

Prós: "Easy to book. Reasonable price. 10/10 would book again."
Contras: "Nothing."

Prós: "Beach pool fishing n company"
Contras: "Heat"

Prós: "Nothing. Again, super old plane, no screens, no movies, zero effort."
Contras: "I got tricked into spending $80 for a seat with legroom. I'm 6'6" there is zero compassion and/or understanding for being a tall person. That's fine, I'll pay more. But then I was sat in a 'special' section, the only 2 seats that are narrower than a regular seat. The flight attendant said there was nothing they could do. 5 1/2 hours and I spent half the time standing up to avoid serious cramps. As a tall person I am literally getting phased out of airline seats. My knee to hip length prevents me from sitting in some seats. No one cares."

Prós: "Got me to Dallas"
Contras: "Delays, felt like a hurded cow"

Contras: "I paid $75.00 to take an earlier flight and Americans crew error nullified this. I feel ripped off."

Prós: "I think i only put this score down only because we were delayed, so it kind of sucked. It however was not completely their fault. this first delay was then we were delayed by the arrival of the president. Can't really do much to help that. :) Most of the crew were wonderful however I encountered a very rude and abrupt crew member at the airport. I was not a fan."

Prós: "Pleasant crew. Good service."
Contras: "No blankets for a long flight (it was said housekeeping was running late, but the departure was 45 minutes and still no blankets). Nickle-and-diming for any small purchase. Uncomfortable seats."

Prós: "Friendly service from flight crew."
Contras: "Didn't like being seated away from my cousin, or the excessive delays during my layover. I definitely didn't like the cleanliness of the planes or the airport facilities. Alot of things were lacking in comparison to my to Miami."

Prós: "3 hours late because they had no pilot. Missed half of our first day in Mexico. No comps not even a free drink. I'm sure the cep still gets his bonus though."

Prós: "The service was great"
Contras: "The food from Rio, Brazil to Houston, USA We got the luggages very late that we missed our connection flight even though we were business class!"

Prós: "United agent in galeao Marco Saldanha desperately need to be retrained. Poor customers skills, ability to talk down to the passenger. Perhaps this and other unbecoming behavior would make him more suited to work in the back and he should be removed from having contact with passengers."

Prós: "Free movie, it helped with our 5-hour flight from Lihue to San Francisco."
Contras: "Passengers bringing more bags to store in the over head bins. & those who boarded on group 4 or 5, didn't have space for them. United should really check into this."

Contras: "Ground crew rude and unhelpful. Had child in tow but were forced to repackage bags because we were 1.2 lb over. On United customers are idiots to be tolerated, not the reason everyone has their job."

Contras: "Stuck from 1130 until 830 in houston and missed important events that inspired the trip."

Prós: "Flight operated by Swiss, which was standard intra-Europe utilitarian in terms of quality and services."

Prós: "Everything! From ticketing agent to all the crew on our flight back were awesome. Thank you!"

Prós: "Movies"
Contras: "Better communication and more help from stewardess on stowing carry on luggage overhead. Seat comfort was bad."

Prós: "pilot was nice even though delay due to 2-day weekend"
Contras: "better snacks and more leg room :)"

Prós: "Boarding went fine"
Contras: "Inflight Entertainment was terrible. I had to watch the trailer 3 times before it started. If picked another, started at a different point in movie. The flight attendants kept making announcements every few seconds interrupting movie instead of just one long one."

Contras: "Was late"

Prós: "Crew was nice, easy to use entertainment, smooth boarding"
Contras: "Seats are not comfortable, no pillow/blanket, poor “snacks”"

Prós: "I liked the lounge."
Contras: "The boarding process could've been better (no excess of gate changes, overbooking the flight, and kicking people out of their seats). Additionally, the food on board could've been better. My chicken was not chicken and lastly the airline's hard product could've been better, no IFE is a big no-no."

Contras: "Pilot didn’t show up, we waited 2.5 hours for him."

Prós: "Non stop flight. The crew went out of their way to help us enjoy the flight. Food was available during most of the flight. The crew was friendly and enjoyed helping us get to our vacation"
Contras: "The entertainment system. I started watching a movie but couldn’t finish. Once the movie stoped I could not restart it."

Prós: "Flight was ok"
Contras: "Flight delayed 3 1/2 hours because there was no hydraulic fluid available and had to be driven up from Phoenix."

Contras: "A/c was broken and got nautious from the heat."

Prós: "Nothing"
Contras: "They delayed so long that I had to reschedule for another day. This is after watching planes to other possible locations take off before United would switch peoples tickets. This was after a 4 hour layover completely disappeared. They should have been able to reroute planes or something after the first 2 hours of delays since it was for a weather phenomena that gives tons of warning (at least 24 hours)."

Prós: "Staff was nice"
Contras: "Flight was delayed twice and United didn’t even comp for anything"

Prós: "Lots of leg room!"
Contras: "No complaints"

Prós: "I enjoyed that the flight left on time. I also appreciated the main flight attendant. She was very accommodating and friendly."

Prós: "Flight was on time and fantastic!"
Contras: "They tried to keep changing it on us!!!"

Prós: "The flight actually left."
Contras: "Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)"

Prós: "The 787 dreamliner was such a fantastic aircraft, one of the best aircraft I've flown across the Pacific. Despite being delayed, the flight crew was so accommodating and helpful with getting us to our destination quickly and safely. I hope to fly this route again soon"

Prós: "Short flight"
Contras: "Late departure due to late arrival of the plane from previous destination. Pushed our arrival time after midnight. Rental car agency was closed and had to rent from a different one at a very steep premium. No apologies and no assistance."

Prós: "I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment."

Contras: "Customs bus at LAX was 30 minutes late picking us up from flight"

Prós: "the crew was great, flight was not overcrowded - smooth sailing the entire flight."

Prós: "Free entertainment."
Contras: "The flight was incredibly hot the whole way. Which the flight was 5 hours long. The crew was a little rude, not to me in particular but to others. They didn’t have a good attitude. Sat at the gate for an hour waiting for other planes to come in so that other people wouldn’t miss the flight. But an hour??? Really!! People were getting mad and hot and sweaty. Food wasn’t cooked all the way when it got to a passenger. It was still cold. It was the worst flight I’ve been on. I would rather ride in a jump seat on a C-130 with military!"

Prós: "The entertainment selection was great!! The crew was great!"
Contras: "It was SO hot on plane, I was miserable the whole flight. It started out with a delay on the tarmac due to the air conditioning not working. We had to wait for maintenance to fix that. That wasn’t a big deal to me. We didn’t have a connecting flight to catch, so we were understanding....things happen. The problem for me began when HOT air was blowing on my legs the WHOLE flight. I was miserable! They only had pizza for purchase which did NOT sound appetizing in that heat. It was a terribly long flight and I was so happy to land and get off!!"

Prós: "Flight was smooth"
Contras: "As I was boarding my carry on was taken and stowed in checked baggage, when I moved toward my seat, I made a comment to my sister, that I didn't like this airline and the stewardess told me that I could get off! This was a private conversation number one and number 2 she could have asked if there was a problem, apologize and try to fix it. But Lorilies behavior was just rude! No wonder united is having passenger issues."

Contras: "I couldn't believe they did not have no tv or some type of food for 6 hour flight"

Prós: "Noisy intrusive spoiled crying screaming kids kicking seats shaking rattles and crew was helpless"

Prós: "Flight attendants were nice."
Contras: "We weren't happy about not being able to pick our seats before hand. Very frustrating not knowing if we had sets or not when checking in at the airport."

Prós: "Non stop to Cabo"
Contras: "Uncomfortable seating and leg room. $200 fee each way fro surfboards. Lost the surfboards on the way home."

Prós: "Boarding, flight time"

Prós: "United had gotten the idea that they should charge more for their flights. They've done it by inventing a new "basic economy" class which costs just what it used to cost to fly economy, only you don't get to pick your seats, don't get to bring a carry on, and can't check in for your flight without one of their staff verifying your personal item isn't secretly a carry-on."
Contras: "Being treated like a third class citizen because I'm poor."

Contras: "Headphones plog did not work..."

Prós: "I liked that we made it to Cabo in a timely fashion"
Contras: "I didn't like that I had to download an app to get free wifi."

Prós: "Nothing"

Prós: "Early arrival"

Prós: "Very attentive, great food selection, very clean toilets for the entire flight. I will happily upgrade to Business class for my next overseas flight."

Contras: "Seat was very uncomfortable and window was tight on the shoulders."

Prós: "I landed safely"
Contras: "Seating was absolutely crammed."

Contras: "Good trip good service"

Contras: "Cost too much."