Pesquise passagens baratas para Aix-en-Provence

Prós: "The entertainment was a nice touch, the food and drinks given, and the restrooms were clean."
Contras: "Crew was a little unfriendly, they missed us for lunch and we had to ask."

Prós: "Excellent food"
Contras: "Boarding was a bit chaotic"

Prós: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Contras: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Prós: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Contras: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "The staff was friendly and an onboard meal was provided."
Contras: "We checked in online the day before with seats together and the morning getting our boarding pass they changed the plane and 1 of our seats was changed to across the plane. Luckily the lady was able to get a pair seats sitting us together."

Prós: "(see above)"
Contras: "(see above)"

Prós: "Service. Crew. Everything is amazing."
Contras: "None"

Prós: "Everything was great but I particularly liked the meals."
Contras: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."

Contras: "I had to take flight from San Juan to JFK on Jet Blue seperate ticket that supposed to leave san juan 5:26 am and get to JFK at 9:18 am , Jet Blue got delayed 5 houres due to the weather , when i got to JFK i went to the counter of Turkish Airlines to re book on another flight , i was attended by Indian look manager , he was very very very nasty with me and he told that the Turkish Airlines had cancelled my ticket and his comment to me ( you boughtyour ticket socheap there fore you need to pay $1650 dollar for new ticket and there is not gurranted i will be takig the next scheduled flight and i have to waite for thenextday ) he was very nastuy, so i went to Emirates Airlines and i bought a new tickets for $1475 dollar and ileft JFKwithen twohours , now when i want to retune from Lebnon i caled Turkish Airkines and they had informed that they cancelled my return ticktes as well , when the plane was delayed in san juan Puerto Rico Jet Blue manager in San Juan call Turkish Airlines to exolaine the situatuion and the agent had confirmed that i will be rebbok on another flight. I lst my ticket with Turkish and i will never recommend this Airline to no one from now on. I,m asking if i can use the monry that i had paid if i can rebook future flight , please do something i lost my tickets with Turkish and i had to pay $1475 dollar on Emirates , NO one seems to care .I have all the proof thatJet Blue gave me the boarding pass on Turkish after the station manager in San Juan called Turkish and they authorized him to print my boarding pass ( i have it all) unfortunatly Turkish refused to helo. Pleaseinvistage this situation and let me know, you may reach me via my email or my cell (787) 409-2288 Kind regards, Hasan Ali"

Contras: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Prós: "Crews were cooperative."

Prós: "The staff!"
Contras: "The turbulence lol"

Contras: "No entertainment at all"

Contras: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

Prós: "We liked being in Exit row and the food and service"
Contras: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"

Prós: "The flight attendants were incredibly kind and attentive"
Contras: "Bathrooms were a mess. Badly need more cleaning throughout flight"

Prós: "Crew and entertainment were excellent"
Contras: "Seat assignments I made on line got changed."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "Everything"
Contras: "Nothing"

Contras: "the delay in the departure"

Prós: "Service, food, entertainment is off the charts!"
Contras: "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."

Prós: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."

Contras: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"

Contras: "I missed this flight also and tried to get a refund for it because the times were not good for me."

Prós: "The service was good, inflight amenities were nice."

Prós: "the crew was very nice and helping... everything went like clock :) was excellent... i got to early to the airport but overall it was great flight and i enjoy it the crew was very nice.... also to see the plain chef in the boarding is genius"
Contras: "nothing all was good"

Prós: "Service"
Contras: "Old plane"

Prós: "The service and the meals, even in economy class."
Contras: "Nothing."

Prós: "The best flight ever!"

Prós: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Contras: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"

Prós: "While in Barcelona, Spain I needed to change my departure time, there was the usual long lines ahead of me when a THY Associate questioned me about my travel plans. I explained to her that I needed to change my departure time and she took me out of line and escorted me to the correct window. Standing now at the correct window I was able to quickly make the desired changes. I was so happy I was able to avoid the long lines. THY is a Class A operation indeed. Thank you, Rudy"

Contras: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"

Prós: "There were plenty of entertainment options."
Contras: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."

Prós: "THE CREW AND THE SPORTS CHANNEL"

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "Great service!!!"
Contras: "Nothing!"

Contras: "NO INFORMATION and CHAOS at the airport in Istanbul!!"

Prós: "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."

Contras: "The flight had been cancelled by airline. Now waiting for refund."

Prós: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Contras: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Contras: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."

Prós: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"

Prós: "I enjoyed receiving food on the flight with real silverware, a warm roll and friendly service. Having a choice of entertainment was also nice. Best of all, I like the fact that the airlines offers a guided tour of Istanbul in English during a layover there; I only wish I'd read that in the in-flight magazine before going off on my own to sightsee."
Contras: "I didn't like the multiple screenings to get on the plane, but suspect that was more a decision of the airport than the airlines. Being singled out for extra screening wasn't my favorite either!"

Prós: "Not one thing"
Contras: "The steward and stewardesses Failed to control two drunk passengers who made the flight a nightmare for us all. The servers gave them five double whiskeys and then wondered why they were cursing and yelling - unbelievably unpleasant"

Prós: "Everything was on time Meals and drinks on the flights were good Lots of movie options on the plane There was an outlet and usb plug"
Contras: "not a lot of leg room"

Prós: "Entertainment system was great. I asked for an extra legroom seat when checking in (because I'm 6ft+), and this request was entertained for both me and my wife."
Contras: "The 2nd meal didn't have any protein and didn't taste very good. The seats are generally tight for anyone who is taller than 6 ft."

Prós: "Staff was kind on this flight"
Contras: "No headset, just earphones."

Contras: "Speaker jack at seat had very poor signal, ultimately not useable."

Contras: "I didnt like the food offered"

Contras: "Seats are hard"

Prós: "We arrived in London ahead of time. We go to Newark ahead of time"
Contras: "The food"

Prós: "short flight, all was fine"

Contras: "that Lufthansa now doesn't leave food for, or wake up asleep passengers. they just pass you. My move touch up monitor doesn't work, but since plane wasn't full. I moved to next seat"

Prós: "Service & employees Best airline I've ever flown"

Prós: "It was a great flight, great quality on everything."

Prós: "I have been a customer with the airline for the past 8 years but I had to wait for a night because my flight was canceled and I slept at the airport really really horrible I will not choose this airline again."

Prós: "Boarding was quick and easy!"

Prós: "In Airplane flight attendance were great and very helpful and every thing was going good."
Contras: "At Rome air port, the woman in checking was very un knowledgeable and I think even does not know how to work with computer. I was the first person on the line and even with confirmed ticket could not find mine and send me to ticket center . at 4.30 am every were was closed and my flight was going at 6.30 I did not have any connection, called with face time to my son at L.A. finally thanks to Los Angeles TICKET CENTER which they make her issue my ticket before I,m losing my flight."

"No free food and free drink only one small bottle of water."

Contras: "Entertainment was mediocre food was poor and boarding process.can be better and faster."

Prós: "Nice crew"
Contras: "Better food, some entertainment, better bathrooms"

Prós: "Crew was excellent."

Contras: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Prós: "Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice"
Contras: "The seat in the back was very uncomfortable to sleep other than that amazing"

Prós: "Super confortable"
Contras: "Ok"

Contras: "Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!"

Prós: "Literally one of the worst check in experiences I have ever had traveling"
Contras: "The person checking me in could have given me a few minutes to help me understand the flight delay"

Contras: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Prós: "Efficient boarding, friendly crew, nice range of entertainment options."
Contras: "An economy seat is an economy seat ...."

Prós: "All great except my seat."
Contras: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."

Prós: "Nothing"
Contras: "Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full"

Prós: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Prós: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Contras: "Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"

Prós: "New international terminal in San Diego is very nice"

Contras: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."

Prós: "The flight was full. service, food and entreatment was excellent"

Prós: "There was an empty seat next to me. Sat near the back & it was still a pleasant flight with sufficient room in my seat. Served food & drinks with no charge."
Contras: "I will fly Lufthansa every chance I get."

Prós: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Contras: "Actually, nothing!"

Prós: "The short wait for departure."
Contras: "The long complicated walk to the gate...."

Prós: "The crew was nice and efficient. The film selection was good. Great interactions with the kids and little gifts/candy."
Contras: "Kids meals we got were not good on this leg (I think it may have been the lasagna, which was basically just gooey cheese and did not taste good."

Prós: "Boarding areas are very comfortable and spaceous. The personnel are professiona and friendly. All flights were on time. Online check in was easy and relaxing which made for a quick check in at the München Airport."

Prós: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Contras: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"

Prós: "Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend."

Prós: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."

Prós: "Flight attendants spoke multiple languages."
Contras: "Seats were a little uncomfortable."

Prós: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Contras: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Contras: "Personnel and food was great."

Prós: "Going out the crew left something to be desired, the crew on the return trip was outstanding! Friendly, courteous, caring, efficient."
Contras: "Ran out oof meal choices twice"

Prós: "At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks"

Prós: "On time"

Contras: "Would have been great if the airlines "flying" had actually been Lufthansa! My electronic ticket said Lufthansa, check in at Lufthansa, but when I got there and tried to check-in...NOT Lufthansa! It was United. I deliberately went out of my way to NOT book with United when placing my reservation. Personal reasons. Won't book this way ever again."

Prós: "Good flight, nice crew"
Contras: "2,5 hrs delay, no bus available despite boarding started"

Prós: "New plane, good food, nice attentive crew, on time"
Contras: "Seats and seat space are shrinking, s not super comfortable."

Prós: "they were on-time and we got from IAD to FRA in one piece."
Contras: "you had to pay $35 ahead of time just to select your seats...they only allow 1 checked bag, half the flight was empty in eco plus but they still wanted you to pay to "upgrade", integration with UAL is cumbersome and difficult as you cant manage both legs of a UAL/LH flight from one carrier. Overall mediocre but hey - Cheap fares, you get what you pay for."

Prós: "Only best part of Lufthansa is newer planes. Smooth rides. However, I don't think they can count on their customers base only on one positive for long run."
Contras: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"

Prós: "The crew was pleasant, and the food just fine. The entertainment options of movies or music or news were quite good."
Contras: "The first plane left too late to make the connection. The Lufthansa staffer who reorganized my trip considered two options and picked the best one. However, she didn't stress to me how far the next gate was at another terminal -- luckily I asked someone else who helped me get a bus. I am not fluent in German so that may have added to my uncertainty. And my suitcase, which she said she was making sure would get to me in Marseilles, did not come for 24 hours."

Contras: "Entertainment center was not working properly. Had to be rebooted twice."

Prós: "Great service !!!!"

Prós: "We really liked the KLM people, from the check in crew to the flight attendants."

Prós: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Contras: "The stinky guy behind me, but that's not the airline's fault."

Prós: "crew"
Contras: "food"

Prós: "Fine as delta flights go"

Prós: "On time."
Contras: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Prós: "attentive on the plane"
Contras: "the checking in took very long not enough staff for the amount of people."

Prós: "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
Contras: "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"

Contras: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Prós: "on time arrival"
Contras: "the cabin configuration is bad"

Prós: "Easy boarding"
Contras: "Slight delay in Departure"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Contras: "Free wifi"

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Contras: "When its rain we shouldn’t walk to the air plain"

Prós: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Contras: "Nothing"

Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."

Contras: "Time"

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Prós: "Fantastic gate agents!"
Contras: "The food was terrible."

Prós: "Friendly crew, upgraded seat was worthwhile"
Contras: "More snacks in between meals,"

Contras: "Late departure. Rush to connect."

Contras: "Delays, took my hand luggage into the hold,"

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Contras: "Need more leg room!!! Larger meals needed."

Prós: "On time and friendly crew"
Contras: "Boarding needs improvement"

Prós: "Very friendly onboard personnel - I really had kind of homy feeling."

Contras: "Our lougage did not arrive"

Contras: "Nothing special"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Prós: "Friendly crew."
Contras: "So many people on a 747!!"

Prós: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contras: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Prós: "Great food"
Contras: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Prós: "Left ontime and service was excellent."

Prós: "Service, technology"
Contras: "Could not print by boarding card and was not allowed to board in Amsterdam"

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Prós: "The flight crew was nice. Plane departed/arrived on time."
Contras: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Contras: "Crowded seating, wake-up for breakfast service two hours before arrival"

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Contras: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Prós: "Easy Boarding"

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Prós: "Crew were great"
Contras: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Prós: "Due to delay in flight of amost 2 hrs, the in flight staff was kind enough to offer drinks and snacks while the passengers were waiting in the plane."
Contras: "Terrible communication by the staff on the cause of delay. Also once we landed in Paris, the ground staff was not aware whether all the luggage has landed or not."

Contras: "Broken old school entertainment system Cold mediocre food Crew di not come through with drinks or water between food serving"

Prós: "Crew was truly excellent. Very attentive and friendly. Food and drink was also very good indeed by today's standards for economy travel."
Contras: "Space in the seats is tight, as it is on all airlines and all flights, for a grown man. This is notably difficult on a transAtlantic flight because of the duration."

Prós: "The food wasn't bad."
Contras: "My husband & I were seated toward the back on the side. Our seats had several inches less leg room than the ones surrounding us (not sure why). This information was not made available when we booked our flight. My husband is 6'2" and his legs legitimately could not fit into his seat. He had to sit the entire flight with one leg in the aisle and the other tucked under the seat in front of me. It was only made worse when the kid in front of him fully reclined his seat. We would have chosen to not sit together rather than endure that had we been given the option. Also, the menu they distributed said they serve ice cream but we asked and then didn't have any. Don't get my hopes up!"

Prós: "Only the food"
Contras: "I struggled to check in online line not user friendly site And then I went to the airport early and stood in a question for 1h50min to check in and they where difficult with because my bag was exactly 24kg and asked me to remove something I have flown oven over 50times I my life and this would be the firest and last time with air France"

Prós: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Contras: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Contras: "Poor entertainment system and only one meal options."

Prós: "The cabin crew were friendly, and came round with a second offer of sandwiches when it was apparent that they had more than they needed."
Contras: "While my seat was very spacious, this was the result me being sat near the front, where the business class seats had been converted to economy class. While the number of seats had been increased, the positioning of the armrests was rather haphazard, such that me (in the window seat) and the man in the aisle seat had business class width, while the poor lady squeezed in between us had less than a standard economy class width to fit into! Luckily there was a free seat elsewhere, and she changed seats before we took off."

Prós: "Codeshare flight. operated by Flybe. Got the job done with no fuss. This was a business booking, and I had a snack and drinks voucher included. I used these to get some tomato juice, which was good and a snack box, which contained a small piece of yoghurt bar, crackers, cheese, some nuts, dried fruit, a single mentos, and something else I can't remember. It was alright."
Contras: "The food and drink voucher system was a source of confusion for a number of other customers, including a pair who had booked through the same agency, but one seemed to get a voucher and the other did not. I realise that this is not the fault of the crew, but Flybe should ensure that their agents are clearer with what bookings include."

Prós: "Feel like reacist Company"
Contras: "I didnt like the treatment of the crew."

Contras: "The food was not as usual."

Prós: "Seats ok. Crew is super. Drinks offered"
Contras: "Nothing, AF rocks"

Prós: "Easy boarding, entertainment"
Contras: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Prós: "Nothing"
Contras: "Everything"

Contras: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Prós: "Seats are comfortable on Business Class. Service is good"
Contras: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Prós: "Amazing crew and on time flight"
Contras: "None"

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "Great crews, excellent customer service"

Contras: "Really hard to get boarding passes online"

Prós: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Prós: "Amazing crews!"
Contras: "N/A"

Prós: "Air France personnel is always really helpful"
Contras: "Food and comfort in short haul are not the best - but the flight is short..."

Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."

Contras: "shuttle from terminal to plane takes a long time. Flight left late"

Prós: "Not much but the staff"
Contras: "No room, boarding was slow, zero bag or legroom"

Prós: "Flight on time"
Contras: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Prós: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Contras: "Nothing"

Contras: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Prós: "Everything was fine"

Prós: "Quiet! No noise-canceling earphones needed. Delicious food."

Prós: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contras: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Prós: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Contras: "Nothing to like"

Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"

Prós: "Plane was comfortable and new."
Contras: "Nothing really."

Contras: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Contras: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Prós: "The food, entertainment, and service. Waited for me after almost missing my flight."
Contras: "Nothing."

Prós: "Service was great, flight was on time and I really enjoyed everything"
Contras: "Little turbulence but overall it comes as usual so it was worth the flight"

Prós: "Nice crew, free snacks"
Contras: "For taller people flying economy sucks . The seats are always to small"

Contras: "There were not noodle soup ready this time."

Prós: "Efficient on and off Staff polite and helpful"

Contras: "the food is terrible."

Prós: "That it was a night flight"
Contras: "No airconditioning, no food choice, no space."

Prós: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Contras: "Poor food"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Contras: "Perfect flight and staff"

Prós: "Crew quite nice"
Contras: "The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!"

Contras: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."

Prós: "Servicio de entretenimiento"
Contras: "Un vuelo se demoro SIETE VECES mas tiempo, es una tortura estar encerrado siete horas perdiendo el tiempo en un avión PEOR si es que nos dicen que no se puede aterrizar por mal clima y otras aerolíneas si llegan al destino, la verdad ahora si prefiero viajar por LCPeru, Star, AVIANCA, Viva Air porque si no hay diferencia en el servicio pues pago algo menos, no vale la pena seguir trabajando con LATAM"

Contras: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"

Prós: "I flew back on a LAN plane and the experience was nothing short of what i expect from LAN. There isnt a single complaint. thank you."

Prós: "It was dreamlined. So much leg room . Flight was one of the most comfortable one ina long time"

Prós: "Food, movie selection was better than the last flight."
Contras: "The system in Lima did not update to show what gate the Santiago flight left so a lot of people on our connection missed the next flight! We had to stay 6 hours longer in the airport. VERY disappointed! We had to wait for over an hour at the desk for help, just to find out that we had missed our connection. No communication whatsoever from LATAM!"

Contras: "Seats very small. And I’m only size 33!"

Prós: "We had 3 high-school classes that traveled with us and the crew managed them extremely well (especially Luis) and made that trip unforgettable and most entertaining."
Contras: "Breakfast food was really bad; dinner food was between mediocre and ok."

Prós: "The planes were modern and up to date. Good food and friendly service"
Contras: "I loved it all!"

Prós: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Contras: "Due to technical problem in the lavatories we have been told."

Prós: "Entertainment is ware out, headphones jacks don't work well."
Contras: "Headphones jacks Food can be better and warmer"

Prós: "Nothing"
Contras: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."

Prós: "A crew member did her best to resolve my problem"
Contras: "My seats designation were changed several times."

Prós: "The crew was awesome, very friendly and polite. The flight was smooth."
Contras: "I don't like that you have to pay for a cup of coffee. I understand that for a sandwich or a muffin, but a coffee... come on dude."

Prós: "In-air service was excellent. My international flight was very smooth, flight attendants were kind and attentive, food and drink was provided free of charge, and onboard entertainment was available for the duration of the flight."
Contras: "It helps to be flexible when booking with LATAM, as my return flight itinerary was changed several times before being finalized."

Prós: "SUCKS"

Prós: "Absolutely no customer service. Lost my full payment because Latam has no flexibility. They don't need to employ people in a "custom service department " because they don't offer any. Their options for rescheduling is zero. Their reply to all modifications is "no". Not even if you're standing at the boarding gate and they have empty seats. Use any other options for flight. Try Sky Airlines instead."

Prós: "Free wine"
Contras: "Seats aren't so comfortable"

Prós: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"

Contras: "5 HOUR DELAY ON A ONE HOUR FLIGHT. LA 990 MPN/PUQ 10 DEC"

Prós: "How it moved"
Contras: "That it didn't move too much."

Contras: "Too crowded"

Prós: "Flight was smooth and individual entertainment screen was nice."
Contras: "We were never informed of our gate (not on boarding pass, not on display board at airport). After searching the entire terminal, the gate didn't have the flight listed either, but we eventually identified a floor sign with the airline logo and found our flight. In flight entertainment screens were not very responsive to touch, and would have been better with a list of movies/tv/games, instead of 1 show per tap since the screen was iffy on responsiveness."

Prós: "The staff was friendly and very attentitive. The entertainment is available in a huge selection and works great. It was great that I was able to create my own playlist with as many songs as I liked from their music library, for the duration of my flight. Staff woke me up and asked me if I wanted food in the morning which I thought was nice. On other airlines, Sometimes they just let you sleep and you miss out. Lighting is great for sleeping. Food is OKAY (im a picky eater) with vegetarian options. Provided pillow, blankets,AND HEADPHONES! Headphones are a must have for a long flight so it's great that they provide it. It was my firat flight with Latam and I look forward to flying with them again."
Contras: "I didn't like that latam doesn't offer wifi like some other airlines such as jetblue. Also I would like more interaction from the pilot over the intercom, its more personal and comfortable for passangers. Other than that great airline."

Contras: "1 hour delay....., without explanations-"

Contras: "Tiny plane"

Prós: "The schedule"
Contras: "The stop in Lima"

Prós: "Crew did well to make the flight as easy and nice as possible. Blankets and pillow were ready when I arrived."
Contras: "Loud. Lots of kids."

Contras: "Terrible boarding experience. Plane was delayed 2 hours with no explaination. Plane was a bit dirty and old. Will not fly again if I can help it."

Prós: "everything"
Contras: "nothing"

Contras: "I have not got one piece of luggage yet. I am in Cali Colombia. Have not received any any notification!!!!!!"

Prós: "Always great to be able to make the journey from Chile to North America during the day with a power outlet and plenty of space to work on my laptop. There were also plenty of movie options, and friendly and helpful staff."
Contras: "Boarding was a bit chaotic. Somehow the travel agent inform me of the revised departure time until 3 hours before the flight, but I don't know if that's the airline's fault. The only reasons I didn't rate the entertainment as excellent was that the system never played movies on the first try. I always had to do the sequence twice."

Prós: "Travelling with a toddler is not easy, but LAN made us feel welcome and relaxed. Love their in-flight entertainment and aircraft overall. Cabin crew is very professional and look the part."

Prós: "The staff was extremely courteous and the food was good too. The seats were conformtable and the movie selection great !"

Contras: "In Buenos Aires we waited for several hours past boarding without knowing what our fate was, except that it was obvious we were going to miss our plane from Lima to NY. The flight staff was very flustered and stressed but at least they maintained a calm which was different than a week before at JFK when our outgoing flight on LAN was cancelled and people began a mini-riot. The police had to come to the flight crews rescue. LAN put us up in a nice hotel about 30 minutes from the airport. We got there at 3 am, the 3rd hotel layover of our round trip from NYC to Mendoza, due to LAN dysfunction. Never again LAN"

Prós: "I had 3 seats to myself fro the long flight home"
Contras: "Air Canada has becomer minimalist in much of its flight model. The food was lousy. 1 of the attendents was both sick and treated passengers more as children to be kept in line rather than as customers. The TV/entertainment screens in my row did not work."

Prós: "We waited in plane for 1 hour for no reason."

Prós: "Flight and crew were excellent. boarding was fairly smooth once it started"
Contras: "A lot of time standing waiting for boarding to start (30+ minutes), not sure what was going on"

Prós: "They are very punctual and the service is pretty good. There is not too much food offered, but it is a 1h 45 min flight so everything goes very fast."
Contras: "It was a small aircraft with not too much space to rest, but it is a 1h 45 min flight so everything goes very fast.."

Prós: "It's was a short and economy class flight so there were not high expectations about food and entertainment. Very kind crew"

Prós: "It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here."
Contras: "I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access"

Prós: "Everything went smoothly, with no harassment about our carry-on luggage, as we had with the first leg of our trip."

Prós: "Nothing to dislike. Old fashioned polite genuine service."
Contras: "Nothing to dislike"

Prós: "It was a good comfortable flight"
Contras: "Not enough space. Swatting too tight"