Encontre passagens aéreas baratas de Belém para Portugal

Prós: "they change the gate last min"
Contras: "Should advise the passagers better"

Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "TV screens on the back of seat"
Contras: "TV screen stopped working mid-flight. Long wait at gate"

Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"

Contras: ".."

Contras: "Food!"

Prós: "o avião era show de bola, e a tripulação incrível"
Contras: "o compromisso da companhia com horários e com o cliente: o primeiro voo foi cancelado e precisamos nos deslocar de van até a próxima cidade (3hs de carro), e chegando lá só tinha vôo disponível 3hs depois. Absurdo"

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Contras: "Nosso voo atrasou 5 horas e perderiamos uma visgem internacional por isso, porém nos encaixaram em outra cia aérea. Ficamos satisfeitos"

Contras: "Atraso de 50 minutos numa ponte aérea é inadmissível"

Prós: "sidefini landig, merci."

Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Prós: "Azul airlines the best !!"

Prós: "Avião menor, mais confortável"
Contras: "Maior oferta de vôo VCP SSA Chegada muito tarde em SSA"

Contras: "We landed and spend 45min instide the plan to be able to unboard"

Prós: "I arrived safely and so did my bags"
Contras: "The delay of over an hour"

Prós: "Flight left on time."

Prós: "N/A"
Contras: "N/A"

Prós: "Amazing crew and overall experience"
Contras: "No complaints on this one"

Prós: "Food"

Prós: "Eu cheguei em São Paulo."
Contras: "O voo atrasou e além disso estava MUITO calor dentro da aeronave."

Prós: "free-snack is good"
Contras: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Prós: "Sempre é agradável voar com a Azul"
Contras: "O voo teve um atraso de mais de 1 hora"

Prós: "Nunca mais viajo de azul, pior companhia do país."
Contras: "A azul é a pior companhia do país."

Prós: "Pontualidade"

Prós: "Pontualidade"

Prós: "Pontualidade"

Prós: "O tempo de embarque."
Contras: "No voo para Porto Alegre, o entretenimento a bordo (canais disponíveis) foi sofrível."

Prós: "Embarque e conforto dentro da aeronave"

Prós: "Wifi para troca de mensagens a bordo e muito bom serviço!"
Contras: "Configuração da aeronave desconfortável. Muito mais assentos que as companhias concorrentes no mesmo espaço. A falta de entretenimento de bordo é um ponto negativo. Vôo se torna cansativo. O Entretenimento de bordo pelo celular é desconfortável para um vôo mais longo, além de poucos canais ao vivo."

Prós: "Pontualidade e cordialidade"
Contras: "A comida de bordo"

Contras: "Sempre as cadeiras podem melhorar. Declinar mais"

Prós: "Com exceção do embarque que atrasou, o restante foi excelente"
Contras: "Melhor pontualidade"

Contras: "A tripulação não me Esperou mesmo eu tendo Chegado com 25 min antes da decolagem"

Prós: "Tv"
Contras: "Muito atraso"

Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplicidade a melhor."
Contras: "Nada"

Prós: "Tripulacao sumiu por 8 horas deixando todos a ver navios"
Contras: "Tripulacao atenta ás demandas dis passageiros. Se juntam todos na executiva o voo inteiro e so aoatecem depois de 8 horas"

Prós: "Integral de queijo Séries na tv"
Contras: "O comissário de voo q após detectar q eu e outro rapaz estávamos com o check in para a mesma poltrona, disse q eu teria q me levantar caso o rapaz quisesse sentar na minha poltrona, sem me explicar nada ou pedir desculpas por um erro da azul"

Contras: "Atraso do voo de 1 hora"

Prós: "Yes. The food was good ( snacks) and the crew was nice."
Contras: "Everything was good."

Contras: "didnt reach connection"

Prós: "Gentileza dos comissários"
Contras: "A comida foi péssima."

Contras: "Tudo é nota 10"

Prós: "Good food, good plain condition, good entertainment"

Contras: "O voo atrasou 2horas!"

Prós: "Priority checkin at Ezeiza airport."
Contras: "The A320 planes was too cramped and it's an older plane."

Prós: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"

Prós: "Tripulação bastante solícita, do entretenimento e boas luzes de leitura."
Contras: "Assentos muito próximos um ao outro, desconfortável pra gnt cm 1.80m."

Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"

Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"

Prós: "No Crew."
Contras: "The flight was cancelled, never went."

Prós: "A Tripulação atenciosa"
Contras: "Comida"

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Contras: "Everything!"

Prós: "The crew was very warm."
Contras: "Seats very tight."

Contras: "Good airline, will fly them again"

Prós: "Crew members were friendly and helpful"
Contras: "Boarding, comfort of seats"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Rapidez"
Contras: "O Wi-Fi não estava funcionando"

Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."

Prós: "Nothing. It was a short flight with nothing special to mention."
Contras: "The flight actually leaving on time and not half an hour late."

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"

Prós: "O embarque aconteceu de maneira rápida e o voo saiu no horário."
Contras: "Conforto entre acentos é ruim, e a não opção de troca de acento durante o check-in a não ser pagando pela troca, mesmo para acentos padrões é ruim, principalmente para quem viaja acompanhado."

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Prós: "The crew was amazing in business class - very friendly and helpful. Best flight I've ever been on!!"
Contras: "There was no wifi on the plane but I know LATAM is working on getting that. Other than that, it was perfect."

Contras: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"

Prós: "Vôo bem tranquilo"

Prós: "Estou vivo!"
Contras: "Alimentação cara!"

Prós: "Cheguei vivo."
Contras: "Comida ser fornecida sem custo adicional."

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Contras: "Poltronas desconfortáveis. Comidas caras."

Contras: "Nenhuma comida ou serviço de bordo, apenas água."

Prós: "Tripulação muito gentil."
Contras: "Aeronave mais velha, não funcionavam nenhuma das opções para carregar o celular os nossos assentos e o sistema de entretenimento igualmente muito velho. Um banheiro ficou interditado parte do voo por algum uso inadequado mas a tripulação resolveu assim que possível. o avião precisa renovação"

Contras: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Contras: "Servir lanche"

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Prós: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Contras: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"

Prós: "Aeronave, velha e mal conservadas, desconfortável e muito barulhenta."
Contras: "Embarque na pista, em um dia de quase 40 graus, sem cabimento."

Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"

Contras: "This connection was 1 hour and 20 minutes and I was asked to pickup my luggage and do check-in again, when I arrived to the desk they said that I needed to be there 2 hours ago and just after arguing my connection situation they let my pass"

Prós: "Não ocorreu atrasos."
Contras: "Escolha de assentos sob pagamento, despacho de bagagem sob pagamento, sem oferta de lanches"

Prós: "Nothing at all"

Prós: "Nothing"
Contras: "I actually tried to cancel this flight 5 hours after booking it and was not able to. I wanted to book something before prices changed and was not able to go. When trying to cancel I was hung up or disconnected from 6 times. Each time calling back with 10-15 of wait time. Finally got through and was told it's non refundable. Why kayak even deals with companies like this I have no idea. I finally cancelled and I'm still getting emails aasking how my flight was."

Prós: "Flight"
Contras: "U have to pay for everythings"

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Prós: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Contras: "Não ter lanche"

Contras: "Demoramos muuuuito para sair de GRU, ninguém informou o que estava acontecendo e o serviço LATAM play estava indisponível!"

Prós: "??"
Contras: "Conforto zero (ou - 1!) Poltrona horrorosa, dura, apertada (tenho 70kg e 1,80m). Vôo de 1h20. Fazia tempo que não sentia tanta vontade de sair de algum lugar. Péssimo. Vou evitar ao máximo voar Tam."

Contras: "Os passageiros têm de pagar para despachar bagagens. Mas, como muitos levam mais do que cabe como bagagem de mão, no momento do embarque a empresa oferece despacho gratuito para os que aceitarem colaborar voluntariamente. Ou seja, os certinhos pagam. Os "espertos" são privilegiados pela incapacidade de gestão das bagagens pela companhia. Ainda assim, o volume de bagagens no interior do espaço de passageiros é muito elevado, criando atrasos e desconforto. Muito feito isso!"

Contras: "Da falta de cordialidade dos funcionários."

Contras: "Para um voo de mais de 12 horas, ter apenas 2 refeições simples é algo muito ruim."

Prós: "Entretenimento e tripulação excelentes"
Contras: "Quebraram minha mala"

Prós: "Good aircraft, good service, on time, eventless"
Contras: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Contras: "I not get to go my flight, I couldn't get reimbursement"

Prós: "Cops is always a good reason to flight"
Contras: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "Seats were too close together."

Prós: "Everything! The service was exceptional!"

Prós: "Great newer plane, great service!"

Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."

Prós: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contras: "Seats were not comfortable, even in Comfort + seating isle."

Prós: "Nada"
Contras: "Horário"

Contras: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Prós: "The crew was pleasant and boarding efficient I lucked out with first class"

Contras: "Baggage check in was stressful"

Contras: "Lost my luggage."

Contras: "Great experience"

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "Flight was delayed 4 hours with no explanation"
Contras: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Prós: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Contras: "Nothing"

Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"

Contras: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Prós: "Staff and services all very good definitely"
Contras: "Everything was brilliant"

Contras: "shuttle from terminal to plane takes a long time. Flight left late"

Prós: "Not much but the staff"
Contras: "No room, boarding was slow, zero bag or legroom"

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Contras: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Contras: "Please see comments above about this flight."

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "Flight attendant was very nice."
Contras: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Prós: "Easy, fast, comfortable, no hassles"

Prós: "I would like to come on time each trip because I got two late time before with airfrance"

Prós: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Contras: "The room between seats is unbearable."

Prós: "Comida"

Contras: "Embarque"

Prós: "None"
Contras: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Contras: "Some toilet facilities out of order and some slow service"

Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Prós: "It was on time"
Contras: "Food was AWFUL! Better to serve nothing"

Prós: "the food"
Contras: "no room for legs"

Prós: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Prós: "Friendly people on board"
Contras: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."

Prós: "On time"
Contras: "The boarding"

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Prós: "Great selection"
Contras: "Bathrooms are not enough"

Contras: "Aeronave velha e tripulação não muito simpática!"

Prós: "Flight arrived safely and on time."
Contras: "Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered."

Prós: "Crew was very nice"
Contras: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."

Contras: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."

Prós: "yes"

Prós: "We landed a bit early"
Contras: "We didn't get the seats that we paid for. And all we could get was the last row."

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Contras: "Need more than 2 beverage services in 8 hour flight. Need air flow control at seat."

Prós: "The food included veal."
Contras: "Departure was 1 hour delayed."

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Prós: "Even with some departure delays we landed on time."
Contras: "The plane could have used some cosmetic detailing. The door to a cabinet in the bathroom would not shut and caused a problem with people being able to close the bathroom door."

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Contras: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Prós: "Nothing"
Contras: "Péssimo atendimento"

Prós: "On time"
Contras: "No seat choice."

Prós: "helpful crew, fast boarding"
Contras: "nothing"

Prós: "There was nothing to like about Iberia"
Contras: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."

Contras: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Contras: "At the checking counter they couldnt find my tickets reservation. Took forever to check in."

Contras: "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Prós: "Boarding, on time, entertainment awesome, food pretty good"
Contras: "Crew not that attentive, seats dont have much room"

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "I found the flight to be about average for an economy flight"
Contras: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Contras: "n/a"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Contras: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"

Prós: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Contras: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."

Prós: "Nice newer plane Both USB and power ports"
Contras: "There was a horrible stench of sewage much of the flight Meal choices were very limited Entertainment was pretty limited The wifi has a 200 MB limit -- I blew threw it despite spending 30 Euros -- that's never happened to me before One of the flight attendants was really out of it"

Prós: "seat is comfort"

Contras: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Prós: "NOTHING, now waiting in airport for four hours."
Contras: "55-minute connection across terminals - five of us missed this flight. Iberia didnt even offer a voucher for breakfast. Makes this an overnight nightmare"

Prós: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Contras: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."

Prós: "Entertainment selection was good."
Contras: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Prós: "Conforto, Aeronave, Tripulação."
Contras: "Atendimento telefônico da TAP; Sinalização no aeroporto em Lisboa."

Prós: "Comida ok. Embarque ótimo."
Contras: "Muito apertado. Algumas turbulências e tripulação não muito simpática."

Prós: "TAP is great to fly, friendly, safe and solid, nice crew"

Prós: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Contras: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Prós: "Clear communication about delays and boarding, comfortable seats, great service."

Prós: "It was Okay"
Contras: "I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-"

Contras: "Voo cancelado, sem aviso prévio"

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "O voo foi razoavelmente estável o que denota preocupação do piloto com o conforto dos passageiros."
Contras: "Atendimento à bordo, e o que foi servido no de bordo."

Prós: "Muito amáveis, o avião cômodo ainda na classe econômica, bom serviço de bordo"

Prós: "Very happy with the service and seat comfort. Thank you"

Prós: "O atendimento da tripulação e o conforto do nosso assento"
Contras: "Oferecer o início do embarque às prioridades por lei e não à categoria premium."

Prós: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Contras: "No delays."

Prós: "Seats and snack"
Contras: "No delay in departure"

Contras: "O voo para o Porto foi cancelado por atraso e fui redirecionado diretamente para Madri"

Contras: "O voo foi cancelado por atraso. Fui encaminhado à Madri direto de Lisboa com um atraso de quase 2 horas"

Prós: "The in flight snack was surprisingly diverse and tasty."
Contras: "We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off."

Prós: "On time, very polite."

Prós: "Nothing stood out. Legroom was ok."
Contras: "Boarding was confusing and poorly managed."

Prós: "Voo atrasou muito"
Contras: "Dedam lanche por conta do atraso"

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $."

Prós: "Tripulação ótima. Comida ótima. Entretenimento ótimo"
Contras: "Conforto."

Prós: "Nothing."
Contras: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."

Prós: "A tela era grande e com touch bom"
Contras: "Banheiro. Estava com a trava quebrada e sem água de torneira."

Prós: "Tripulação simpatica"
Contras: "Poltronas reclináveis"

Prós: "Preço"
Contras: "Assento mais apertado do que eu já usei em outra cias para voos longos"

Prós: "On time"
Contras: "Food"

Prós: "A comissária de bordo muito solicita. Bom entretenimento."

Prós: "Organizado e no tempo correto."
Contras: "Conforto dos bancos."

Contras: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"

Prós: "food and price"
Contras: "boarding... control the luggage size"

Prós: "Tudo 100%"
Contras: "Tudo 100%"

Prós: "aparelho mais silencioso que os demais da atualidade"
Contras: "Muito apertado. Para alimentaçao e horrivel."

Contras: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Prós: "on time, food was good"
Contras: "seats are hard, painful for 7 hours..... crew was very noisy, very rough they kept hitting my arm. male crew hit the back of my seat to wake me up, he took away my food due to me sleeping."

Prós: "Really spacious, clean and comfortable"
Contras: "Good service but not top of the line "go out of their way" service"

Prós: "Tripulação gentil. Comida boa para classe econômica. Assentos razoavelmente confortáveis."
Contras: "O sistema de entretenimento muito lento par aceitar os comandos. Embarque tenso devido greve dos aeroportuários em Lisboa."

Prós: "Rapidez no embarque."
Contras: "Atrasou a decolagem em 40 minutos e o sistema de entretenimento a bordo estava em pane."

Prós: "Assento confortável, aeronave nova e sistema de entretenimento ótimo"
Contras: "O voo de SP atrasou devido a problemas mecânicos e para a conexão havia uma espera de mais de 6h. Nos deram somente um voucher para comer sem oferecer nenhum tipo de conforto"

Prós: "A short but very pleasant flight and food was served, excellent in every category."
Contras: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Prós: "Um voo sem nada para elogiar em especial e sem nada para criticar"
Contras: "especialmente, faltou entretenimento de bordo"

Contras: "A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4."

Prós: "Serviço excelente"
Contras: "Nada"

Prós: "A tripulação é extremamente educada e o avião super confortável"
Contras: "Não foi oferecido nem água durante o vôo"

Prós: "I would def use this airline again."
Contras: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Prós: "Crew service was excellent, food even hetter"

Contras: "Largas colas en el control de pasaporte, en el control de seguridad y vuelo retrasado casi 2 horas"

Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."