Avaliações recentes
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2,0
Prós: Nothing
Contras: The booking didn't work, we had to make a new one, paid way more and they couldn't even cancel the previous booking. That's why we also paid the insurance twice. Super bad.
avaliação de
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6,8
Prós: Não ficou claro na hora da reserva, pois sem pagar um seguro diário,( R$ 28,00 ), a caução no cartão é de R$ 8.000,00 não tinha esse limite, e precisei pagar, então a economia que achei ter feito foi pro espaço e paguei talvez mais do que locando direto com eles.
Contras: O mesmo comentário vale para as duas
avaliação de
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7,6
Prós: do carro e do atendimento
Contras: no site nao fala que chegando la tem q pagar taxas de seguro que aumenta 200,00 reais no valor da locação.
avaliação de
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7,6
Valeu a pena
Prós: Agilidade na devolução
Contras: Não estava claro no preço que o seguro não estava incluso
avaliação de
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7,6
Melhoria continua
Prós: Gostei do atendimento no aeroporto.
Contras: Não gostei da demora em que a Van levou para nos buscar no aeroporto para ao pátio. E depois de tanta demora lotou que foi passageiro até de pé! E também veio com problema no ar condicionado o que foi bastante desconfortavel, estava muito calor! Espero que resolvam logo esse problema, pois a concorrente estava dando um melhor suporte ao seus clientes.
avaliação de
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7,6
A lot of confusion
Prós: BE CAREFUL WHEN BOOKING FROM THESE GUYS!!! After I was very firm with the staff, they ended up changing the price to what I reserved to pay (I arrived about one hour late for the flight was delayed. When I got to the booth, there was a couple there for at least 30 minutes. When it was my turn, the person on the counter said that I did not have any insurance for the car, which was already paid for. Then I was handed a phone to talk to someone on customer service. The person said that the reservation was canceled due to the amount of time it took me to get the car, therefore the price has been increased. After 40 minutes on the phone with the person, he finally said he would honor the price I was given on Kayak. By then I had been at the place for over one hour and a half).
Contras: The way they played with whatever they wanted to get me to accept a higher rate. They tried to say that I was late to pick up the car (my flight was delayed about 40 minutes, I was on line at their counter for another 30 plus minutes, then I was told I did not have insurance I had paid for, then I was put on a call with come customer service rep who then said it had been 2 hours past the pick up time, therefore my reservation was canceled and I would have to pay for their regular price for that day).
avaliação de
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10,0
100% Recomendable
Prós: Todo estuvo perfecto. La atención en el mostrador fue rápida y amable. Nos pasaron a buscar en seguida para entregarnos el auto. El auto estaba nuevo y muy limpio. Nos dieron excelentes indicaciones sobre como llegar a donde queríamos. La verdad que todo fue impecable y muy ágil. Sin duda en mi proximo viaje contrataré con Alamo.
Contras: Nada
avaliação de
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6,8
Prós: Não ficou claro na hora da reserva, pois sem pagar um seguro diário,( R$ 28,00 ), a caução no cartão é de R$ 8.000,00 não tinha esse limite, e precisei pagar, então a economia que achei ter feito foi pro espaço e paguei talvez mais do que locando direto com eles.
Contras: O mesmo comentário vale para as duas
avaliação de
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7,6
Prós: do carro e do atendimento
Contras: no site nao fala que chegando la tem q pagar taxas de seguro que aumenta 200,00 reais no valor da locação.
avaliação de
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7,6
Valeu a pena
Prós: Agilidade na devolução
Contras: Não estava claro no preço que o seguro não estava incluso
avaliação de
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7,6
Melhoria continua
Prós: Gostei do atendimento no aeroporto.
Contras: Não gostei da demora em que a Van levou para nos buscar no aeroporto para ao pátio. E depois de tanta demora lotou que foi passageiro até de pé! E também veio com problema no ar condicionado o que foi bastante desconfortavel, estava muito calor! Espero que resolvam logo esse problema, pois a concorrente estava dando um melhor suporte ao seus clientes.
avaliação de
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7,6
A lot of confusion
Prós: BE CAREFUL WHEN BOOKING FROM THESE GUYS!!! After I was very firm with the staff, they ended up changing the price to what I reserved to pay (I arrived about one hour late for the flight was delayed. When I got to the booth, there was a couple there for at least 30 minutes. When it was my turn, the person on the counter said that I did not have any insurance for the car, which was already paid for. Then I was handed a phone to talk to someone on customer service. The person said that the reservation was canceled due to the amount of time it took me to get the car, therefore the price has been increased. After 40 minutes on the phone with the person, he finally said he would honor the price I was given on Kayak. By then I had been at the place for over one hour and a half).
Contras: The way they played with whatever they wanted to get me to accept a higher rate. They tried to say that I was late to pick up the car (my flight was delayed about 40 minutes, I was on line at their counter for another 30 plus minutes, then I was told I did not have insurance I had paid for, then I was put on a call with come customer service rep who then said it had been 2 hours past the pick up time, therefore my reservation was canceled and I would have to pay for their regular price for that day).
avaliação de
