2.0
They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental carAvaliado em 11 jul. 2023
avaliação de![momondo-kyk-wl]()
2.0
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.Avaliado em 20 jun. 2023
avaliação de![kayak]()
4.0
The car ended up twice as expensive. It rattled like crazy. The check-in was long and not straightforward. Hidden fees, lots of pushing for extras, and a long wait. I went with a known brand because I had heard negative things about renting a car in Mexico. And for the most part the negatives were true.Avaliado em 15 abr. 2023
avaliação de![kayak]()
6.0
They gave us a car with the back indicator light not working, luckily we thought to check all lights before leaving lot.. mexico is notorious for pulling cars over, this would have been the perfect excuse. This created an hour delay as they had to get us a different car and new paperwork. Even though we brought our own collision insurance with a letter from our credit car provider, they tacked on a $10 daily charge for a tracking monitor.Avaliado em 6 abr. 2023
avaliação de![kayak]()
2.0
They didn’t provide a carAvaliado em 28 fev. 2023
avaliação de![kayak]()
2.0
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZYAvaliado em 13 out. 2022
avaliação de![kayak]()
2.0
Worst car rental experience ever: - 3 hours to pick-up the car - shadiness in costs, ending in paying more than 300 € for 24 hours rent - drop off guy even claimed I damaged the car and made me pay extra (even if I paid an insurance)Avaliado em 7 set. 2022
avaliação de![kayak]()
8.0
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.Avaliado em 25 ago. 2022
avaliação de![kayak]()
8.0
Everything was easy, the reservarion worked really wellAvaliado em 12 ago. 2022
avaliação de![kayak]()
4.0
The pick up was a horrible experience. We were told they didn't have our reservation in the system and then we proceeded to wait 2.5hrs till a care showed up for us. They were completely disorganized and we took a taxi to this hotel for the sole purpose of picking a car from the Budget desk inside the hotel.Avaliado em 4 jul. 2022
avaliação de![kayak]()
2.0
Budget reps were not available at airport and luckily Alamo had a vehicle available.Avaliado em 16 jun. 2022
avaliação de![kayak]()
2.0
Scam! I reserved my car in USD, once I rented the USD cost was described. When I returned it, they did not allowed me to pay in USD. They processed my payment in pesos at a crazy exchange, from the original price of $350 I was charged 446.34.Avaliado em 19 abr. 2022
avaliação de![kayak]()
