Hotéis em Chamartin, Madri

Contras: While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

Contras: I wished the room's shower had had a door for privacy (second floor)

Contras: internet and web connection wifi did not work

Contras: Amateur front desk staff and missing informations

Contras: The restaurant staff was terrible. We were two businessmen dressed in suits. We entered the restaurant at 9:15 pm; It was not busy but had a number of tables with patrons. We walked out at 9:40, having gotten not so much as a glass of water, or even a nod in our direction, let alone an "Ill be right with you." Instead the 3-4 waiters and the captain never even made eye contact with us. So we went to the desk and got a recommendation to a very good restaurant right down the street.

Contras: slow wi-fi, no workspace for business traveler, small gym

Contras: There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

Contras: Better fridge maybe,

Contras: If on business not appropriate to receive clients. Rooms were very noisy between construction going on at the hotel and the rooms not being carpeted. Way too noisy