Hotéis em Chamartin, Madri

Prós: All the staff were very friendly and approachable. The rooms were very slick and modern but still very comfortable and the breakfast buffet is a must. Great way to get you started for the day. Will definitely be using NH hotels in the future.

Prós: The bed was extremely comfortable and the sheets were lovely and soft. The facilities are great and overall a really stunning hotel. For us it was a little bit expensive for just one night but you do get what you pay for.

Prós: Absolutely everything.top hotel with best service .beautiful rooms with nice view.staff who speak english very well.spa available.good food in restaurant.parking and brakfast similar to some weddings.we had vip room .you can feel there even better.for sure we will be back.well recomended

Contras: All was perfect

Prós: Room was lovely, breakfast was amazing.

Contras: The check in staff we had was very rude to us, there was no need for it, she snapped at us because we got there a bit early for check in and treated us like we were stupid (we just tried to see if we could check in a bit earlier as you do, we had no problem if we couldn’t). Not only that but other staff were checking in other people right in front of our eyes and the whole hour we waited we saw other couples/families get checked in as soon as they arrived which made us quite a bit annoyed. Luckily the rest of the staff at the hotel were lovely and talked to us normally, asking how we were and smiling. The woman at the check in desk must of been having a bad day but she shouldn’t take it out on guests.

Prós: Amazing breakfast. Location; 200 meters from Bernabeu, 20 euro taxi ride to city centre and to airport. Many decent restaurants nearby although hotel restaurant is also good. Super bedroom and bathroom.

Contras: N/A

Prós: Room was excellent!

Contras: The smart way of lightning control takes some time to get use to, not fully intuitive.

Prós: Everything! We were treated very well. The hotel was spotlessly clean. We felt immediately at home.

Contras: N/A

Prós: The big room, close with metro station and big supermarket

Contras: Nothing

Prós: Location, service and breakfast

Contras: Communication, since I wanted to book without breakfast and it did not allow me, so I sent the message in the same bookind and had no response. I also wrote the hotel and had no response.

Prós: Excellent location (though not central) as metro across the road so access to ifema and city centre was very easy via metro (expensive via taxi 15 euro). Lots of supermarkets and bakeries next door. Safe area. Really nice suite.

Contras: Reception staff not very helpful or friendly and incredibly slow. Bath over shower No view from room.

Prós: Staff nice and helpful. Room decor style great.

Contras: Bathroom door does not completely close. There is opening so less privacy when someone using bathroom

Prós: Location: the hotel is 100m far from a metro station, it is not far from Madrid centre, it is not far from Bernabeu stadium (you can go there by foot). Big & comfortable room. Sufficient breakfast.

Prós: neat design ..esp baths

Contras: Room doors tend to slam shut loudly.. nice staff

Prós: excelente

Contras: A parking in garage of hotel costs about 25.... It is impossible to pay only for a night. In that case it is even more expensive than for whole day....

Prós: Food was ok. Wine was over priced - one of the bottles was available for 7 euros in the local supermarket and 10x that at the hotel bar. Shower was placed over a sloping wall -you have to lean on the wall to get under it. No iron, only a steamer.

Contras: Long wait to be checked in despite several staff being available. Room was upgraded - it was entirely black, dimly lit and made from a plastic like material (corian). This means that you cannot see in your room without a torch. Hotel is a disaster!

Contras: This is not a 5-star hotel, It is a very tired 4-star hotel at best.

Prós: Great decor/architecture

Contras: Location, nothing is in walking distance

Contras: There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

Prós: It was THE best hotel I’ve ever stayed in. We felt like we were in a spaceship. The room was white, spacious, futuristic. The corridors and lifts were amazing. Room service was delicious. The mattress was the best I’ve ever slept on. Staff were kind, friendly, and helpful. Will definitely return.

Prós: The design looked nice. But was totally impractical as a hotel room actually.

Contras: Very dirty. Stained carpet throughout. Shower did not function correctly. Marks and damage to walls. Unfriendly reception staff. Impractical room design and very dangerous glass walls and doors which are easy to walk into accidentally.

Contras: Far away from the Center of Madrid,Is not really in the Neighborhood that is said to be.

Prós: Nice restaurants, amazing view. Also, free shuttle to city center and airport

Prós: The decor

Contras: Everything esa fine

Prós: Good location closed to the metro station, fast check in and out, comfortable and clean room, perfect breakfast, kind staff.

Contras: -

Prós: Very interesting design concept, never quite experienced anything like it. It was like sleeping in a cloud.

Contras: Bath didn’t drain.

Prós: Great design and quality of building

Contras: Shower design is poor for functionality. A bottle of water every day for each guest would be good. I specifically requested a twin room with separate beds and was given a double bed which awkward to say the least but we had to accept.

Prós: everything was amazing

Contras: everything was amazing

Prós: Great location, near 2 metro line, kind staff.

Prós: The hotel is very clean, location is great, rooms are large. I would book again.

Prós: sorry I did not like breakfast

Contras: i did not have air conditioning . Room was very warm during the night. not able to sleep

Prós: Location and frigobar (free)

Prós: Very clean rooms, spacious and well served with toiletery accessories

Contras: Personal slow at reception Far away from center

Prós: Location, across from subway station. Only one stop from Chamartin train station. A supermarket is very close to it. Liked the fast food restaurants on the subway station, very convenient for a quick breakfast or dinner.

Prós: The hotel was very clean & well positioned for the Metro, which was opposite the hotel. Staff were very helpful & it only took 20min into the centre by Metro. Definitely recommend this hotel. Great choice for breakfast buffet.

Prós: The room good . The breakfasts good Clearly The safe wrong and the maintenance only Monday in the holidays no. TV wrong

Contras: The buses in front of the hotel The service of the reception. Only 1 man was good

Prós: Staff were very helpful

Contras: A kettle inside the rooms would have been nice for a morning coffee

Prós: Clean, modern hotel with good facilities. Close to Metro station for airport access, and close to main train station for movement to other parts of country. Good restaurant with diverse menu.

Contras: Shower was having mechanical difficulty’s and took a bit of jiggering to get it to work.

Prós: It was a clean hotel, nice bed and decor. The bathroom had a lot of room and nice warm shower and tub

Contras: I did not like the fact that you could hear the other rooms flushing their toilets or turning on their waters. The bathrooms in the room felt as if they were right next to our beds.

Prós: Clean

Contras: The sound insulation is bad, the receptionist don't have much smile

Prós: Travel convenience. Located above a major train and metro hub. Early accessible.

Contras: If on business not appropriate to receive clients. Rooms were very noisy between construction going on at the hotel and the rooms not being carpeted. Way too noisy

Prós: The breakfast was ok , beds ok too , no iron at the room you have to ask for it .

Contras: Better fridge maybe,

Prós: location next to the station, large rooms, fast checkin

Contras: 135 EUR for low quality finishing, old stuff in the bathroom, etc

Prós: The location, practically above a Subway station-Chamartin

Contras: The staff at the front desk was rude and not efficient. I arrived at 10:00 am, and the room was not ready, of course I can understand that. However, I asked for the first room available and when I came back the staff in the front desk had forgotten my request and my registration and had assigned all the rooms available to other guests, and there was nothing available for me. So, I had to wait again at least 1 hour more until they were able to clean a room in a rush.

Prós: The room was comfortable and always clean. A/C worked well. Nice shops right below hotel in public transportation center.

Prós: We discovered our expected reservation at a hotel in the center city had inadvertently been cancelled so we were stuck with trying to find a hotel immediately on a Madrid weekend. This was the cheapest we could find on short notice, at an average cost for our four nights of Euro 115 / night, twice what the 3-star central city hotel would have charged. What we liked was that we had a bed for the night and the sheets felt wonderful. That's about all!

Contras: This is NO 4-star hotel in 2019: How can one claim that status with only two available outlets in a room - one to be shared with the antique hair-dryer and the other already connected to the house phone? This place initially looks glitzy but as one studies one's surroundings it's easy to see maintenance isn't up to par and the whole place is tired and in need of total renovation. We didn't eat the Euro 12 breakfast at the hotel but went to the Cafe de la Estacion just inside the Chamartin METRO station where two people had huge and delicious breakfasts for the cost of one at the hotel. Each night in this hotel produced a terrifically painful neck ache I think caused by the 2" flat pillows.

Prós: Everything was clean. Very good sized bedroom and bathroom. Very quiet. Very good location if you need the train station. The staff were very helpful and nice.

Contras: The breakfast included a large selection of bread, pastries and fruit, cold meats and cheese. The cooked breakfast didn't look appetising. Children’s cereals only.

Prós: The hotel stuff offered free breakfast to compensate for the room. Wi-Fi is free.

Contras: Not all room are well fonitured and even not having paid for a budget room I was assigned into one of it. Very old forniture in room as well as in toilet. Hotel location is a plus and minus at same time. For connection to public transportation is super. However keep in mind, the hotel is build inside the train station so not really the best around to walk...

Prós: It was very easy to travel around Madrid on the city trains or metro from there

Contras: We struggled to find the place as there are no signs on the hotel other than the front, there were no signs from the metro or on the front of the building from the road. The mattress was very creaky. There were no tea/coffee facilities in the room.

Contras: no strong light in the room