Hotéis em Veneza

location , accessibilty lift not working -seemed to be regular thing .breakfast quality not as expected

unly 2 elevators for the entire hotel .caused problems during breakfast

Not much to say nice bout this place!! More like a 3* hotel than 4*, unfriendly staff overall, At breakfast had a rude waiter who would not bring me a Cafe latte when i asked for one politely even though he got one for an italian couple nearby!!! He Kept guiding me to the machine Americano stuff,,, If i wanted Americano I would have said so!!!! Not impressed with this place,, awful rooms with mosquitos!! Lobby was so hot and humid,, trying to save Electricity or faulty Aircon. ? Not impressed at all

Location The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.

The location was nice, just opposite the most attractive part of Venice on the mainland, with complimentary shuttle circulating 2 times/hr all day long. This was quite convenient for sightseeing. Lack of technical maintenance. As for a this class of hotel, too many things (especially in the bathroom) were fixed provisionally (e.g. tightened with toilet paper or just hanging loose, not to touch), so that on several occasions I found myself staring with confusion at some loose piece of armor in my hand. Each day we had problems with entering the room and had to report at the reception for re-coding our keycards. Getting to a TV channel of interest on the hotel TV was a challenge on it's on (perhaps this was faulty remote, but seems rather to be something wrong with the hotel TV menu).

The staff are very helpful and friendly The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.

Beautiful views of The city of venice, good free connections to Venice. Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.

not too much. I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.

The camping was really far from public transportation. Good thing is the shuttle service to Venice. Bungalow as such is really good and has all facilities for sleeping and spending the night comfortably.

I have been there only 2 days. Everything was ok. Cleanliness great. I would return there if I liked Venice;)

It was cheap, there was a nice bar area to hang out in, and the shuttle to venice was very convenient. The walls are thin, you can hear neighbors easily. Should probably have a bath towel to step on, and the shower head sprayed sideways at certain points. Also, why only being able to pay with the card? Inconvenient to have to go to the office to fill the card and then be able to buy things around the campsite.

the beds were clean, the room was lockable, access to a food store, short distance to Venice pool attendant was not friendly, noisy guests in next trailer, there were no guest reviews available online.

Helpful staff, youth atmosphere, facilities in the village Very basic room, beds, sheets, blankets...etc. But acceptable for a camping village.

The Terrace Breakfast

Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.

Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive

We stayed at Building "B" as cheaper side for 2 nights. They don't have enough equipment and service at their room in spite of 4 stars. Especially, I don't recommend family with little baby need to have milk this hotel. Because there were nothing to have hot water and they did't bring it to us. And we have to move to venezia just by land, not sea.

The Hotel is very nice and the breakfast was good as well. Verry nice location in the laguna. the hotel isn´t 800 meters from mestre train station. it´s a 5 minutes bus ride fron the station - a couple of kilometers. but it was easy to find even without a taxi.

I enjoyed the cleanliness of the rooms, the decor, and the view of the riverfront. The room gave me every indication to believe the place was high end. The place seemed dead. All the lights in the hallways were off, the water in the shower fluctuated temperatures when used (like it hasn't been used for an extended period of time), I only bumped into one other guest in my building during my 1 day stay, and I could tell from the outside how many rooms were occupied - I'd say around 10% at best. This place was huge! Prior to arrival, I didn't think the size of the hotel would be a problem, but once I got there, I found it very annoying. The restaurant was in another building, and we had to go outside and around the waterfront to reach it. Reading the other reviews, I can confirm it's true - the service is mediocre at best. The staff provide seem to have no sense of urgency to help. Our dinner took very long they were unaccommodating. When I asked if I could add chicken to my pasta (which was not on the menu, but chicken and pasta as separate items were), they acted as if I had just walked into the catholic church and pissed on the baby Jesus himself. The service was slow. Upon checkout, I was told by the desk attendant the person with the authority to complete the task was unavailable and I had to wait 10 minutes. This place feels very understaffed. Given the small size of the staff, the seemingly nonexistent guests, the dim lighting and the infrequently used water pipes, I'd venture to guess NH is loosing some serious money on this investment. Granted, I did visit in May, which is probably a slower season.

very little they had no record of my reservation; given a room, it had no air conditioning till the morning of our grateful departure;

The only nice thing about the hotel was the aspect over a canal. This was the most over-priced and unsatisfactory hotel experience I have had in Europe, and I don't think this was a "Venice" pricing issue. This hotel has 2 different buildings, an up-market 4 star hotel and a budget 3 star hotel. Despite paying for the 4 star hotel we were forced to stay in the 3 star hotel in a noisy room next to a lift - the reception staff rudely would not change the room. The breakfast was not up to scratch for a 4 star hotel. I would not recommend this hotel to anyone as the risk of being downgraded and not refunded or made good in any way is too high !

external facade of the building and marina (for boats), underground car park air-condition problems, room not clean, hotel looks as new but is very used, very dirty windows, very big noice wehn the doors for room must be open (access card mechanism)

Breakfest was very good, good shower.

Location ... close to San Marco Square Service was poor. Room facing is poor.

Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen

When we were checking-out the money for our staying the hotel took twice from my credit card.

The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.

This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.

The hotel staff were cold and rude. The room service was very poor.

Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.

Location is very good. It is a expensive hotel, the service was not very nice with the exception of concierge, that they did a great gob. The shower was leaking water so every time you use it, there was water all over the restroom, the hair dryer did not work, Just details that you take for granted at that price range hotels.

If you like the boutique looks with no essence; then you will not mind this hotel. Nothing really works and the staff don't know how to fix it. ,If you like the looks and

The location The aircondition didn't work well,so the room was a bit cold.

I thought at 370 euro a night breakfast should be included,I noticed American package holiday clients were being given a voucher for breakfast.

The fact that we got what we asked for

Clean, modern large rooms. English speaking reception staff aided trying to decide what transport to use to get to centre of Venice quickly. Speedy check in/check out. I stayed 2 nights and woke up each morning with what appeared to be several mosquito bites that I did not have the night before. I informed staff of my problem.

Hotel was brand new and well appointed. Staff was struggling with systems.

Left something behind and was told they did not have