Hotéis em Madri perto de Congreso de los Diputados

Prós: Excellent location ,clean, nice staff ,building itself is fantastic

Contras: No complementary coffee In the room We stayed in twin room but all bathroom supplies like shower gel and caps were for one person

Prós: It was great.

Contras: The AC was barely working even on full blast I was sweating the whole day/night. It made me extremely uncomfortable. All my neighbors doors were squeaking so loud when they opened and closed them it made me wake up several times during the night. I just didn't expect that from a high end resort. It did't meet my expectations.

Prós: Location excellent. Consierge good

Contras: Lack of exclusiveness. Lack of alertness and attentiveness to service (also slow response to dealing with problems). Lack of attention v

Prós: Excellent location, helpful staff, beautiful building

Prós: Excellent room and very comfortable bed. Housekeeping was excellent as was the standard of breakfast food

Contras: Some of the staff at breakfast could learn to smile more. Reception was sometimes slow

Prós: The room was quiet, comfortable and well appointed. The sushi in the Green Tea Cocktail Bar was excellent, as were the drinks and cocktails. The drinks were very reasonably priced for such an establishment. On the whole the staff were very polite, helpful and attentive.

Contras: One older male staff member at the Concierge desk was dismissive and could do to learn some manners from his colleagues.

Prós: Location, Location, Location!

Prós: Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants

Contras: All great no bad

Prós: Location near Prado All services at hotel Very comfortable

Contras: Free wifi in rooms Prices for drinks nd restaurant food very high

Prós: locations, breakfast and lobby area

Contras: Nothing

Prós: The staff was very pleasant and helpful

Contras: The distance from my room to the elevators was too long.

Prós: Elegant, historic hotel. Great breakfast buffet. Excellent service.

Prós: Everythin very good! Clealiness, services and staff!

Prós: Large clean powerful rainshower.

Contras: Rooms were quite small and noisy. We were only complimented one small bottle of water each per day.

Prós: Great location in the centre of Madrid. Lovely comfortable bed and decent sized room. Rooftop bar great for sundowners!

Contras: Traffic in the street the hotel was on could be very congested

Prós: Location was perfect and staff very helpful.

Prós: Beautiful hotel,location,staff...everything!

Prós: Great staff and atmosphere and location.

Contras: We would have like breakfast included for both mornings.

Prós: The price, location and the room space

Contras: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big

Prós: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.

Contras: Nothing negative at all

Prós: my suite junior was amazing , it was very clean . Flowers and welcoming notes were terrific. I really love the Hotel

Contras: anything

Prós: Great location. Lovely room. Roof top bar brilliant!

Contras: Nothing!

Prós: The location, size of the room and cleanliness.

Contras: It’s noisy outside

Prós: Beautiful rooms, amazing rooftop! Alberto provided us with a free upgrade to the best room. Thank you very much!

Contras: Unfortunately, it was raining so we couldn’t use the pool

Contras: Will stay at Axel over and over again!

Prós: The staff were somewhat friendly

Contras: The property deducted more money than I was quoted on booking.com. I’ve raised it with booking.com and they supported me to address this issue immediately. I opted for a superior room with balcony. Upon arrival I was informed that all the rooms with balcony were no longer available. Instead I was left to the room available. Absolutely shocking. The breakfast was terrible. Cold coffee and eggs. The shower had long hairs in it before use. I wouldn’t normally complain but to pay for a room with balcony and not getting this and no care from hotel isint really great. Never have I experienced this before.

Prós: Me and husband stayed here for two nights while we visited my son, the room was amazing and spotlessly clean 10/10

Prós: The room had a very Madrid modern flavour to it. The Pool was fantastic!

Prós: Breakfast great, but on one or two days the staff were a bit wayward about remembering to bring your coffee/tea

Contras: Claiming a swimming pool, when it is really little more than a lounging pool albeit as part of a delightful city centre roof terrace

Prós: Arrival drink was appreciated, quirky rooms and great location!

Contras: Parking directions could be clearer given it's a one way street and very tight turn, bar opening times could be clearer too.

Prós: Location pretty good Staff super nice Room very large

Contras: Massage was terrible Pool bar was closed during the day by the pool Still Think it’s over priced for what it is.

Prós: The location of the hotel was perfect only 5 mins walk from plaza mayor.

Contras: We hated the decoration. Black walls throughout the hotel and rooms with purple uv lights all over made it look slutty. Seeing as we didnt realise it was a gay hotel we were quite disappointed. The pictures posted in booking.com showed a completley different ambience as apposed to what we found ourselves with. Beds were very uncomfortable, rooms were very cramped and the room decor was horrible. The perfume/freshner used throughout the hotel smelt really strong and horrible. Won't be staying there again!!

Prós: The location is fine if you are going to Madrid for the first time. VERY TOURISTY

Contras: Almost everything The price doesn’t reflect what you find inside It’s outdated It’s tacky It’s uncomfortable Really “ fun “ if we were in 2007-2010. But come on. Times changed

Prós: Staff were really nice, room was clean.

Contras: The bar is really dead.

Prós: Great location and well furnished

Contras: Nothing

Prós: The staff were incredibly helpful during our stay. They made reservations for us, grabbed and instructed taxis where to take us, and were overall very hospitable. The room itself is well-appointed and the location makes it easy to walk to a number of Madrid's "must dos."

Contras: Our room was noisy at night. We could clearly hear conversations and sounds from our neighbors' rooms. I liked the bed but my wife had trouble getting comfortable at night.

Prós: Excellent situation! Good food! And very dog friendly!!!

Prós: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Contras: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Prós: Clean, beautiful and great service

Contras: Nothing

Prós: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.

Contras: Having the pool at another hotel implied we had to go out of the building to get to it.

Prós: Very good location Very good to stop very clean I would stay in it next time

Prós: Great staff who helped us with a few things including printing boarding passes.

Prós: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great

Contras: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.

Prós: Perfect staffs

Contras: No balcony

Prós: Great view and beautiful suite on the 5th floor

Prós: Great location, friendly stuff, nice and clean

Prós: Location and Staff

Contras: Consistency of Housekeeping Turndown service Linen supply

Prós: The very friendly and helpful staff

Contras: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable

Prós: Excellent service and central location....

Prós: The location

Contras: The room is very small The bed was moving The toilet not clean The value is to high

Prós: Location

Contras: The facilities are old

Prós: It’s a good quality hotel and had nice lounge area. Rooms are ok, not exciting but not bad either. Location is excellent.

Contras: Rooms are not well equipped it feels but worn. Overall feeling is not bad but something is missing rooms are not for example as stylish and modern like I saw in Cordoba. It feels like Madrid hotel wasn’t renovated long time so it is bit less exciting as you would expect for price and location. I was in multiple NH properties and this one was bit below group standard.

Prós: Everything it was really very good stay. Location and staff are beyond any expectations! Very good breakfast and in room service.

Contras: Gym is good but small if few people come together and 2 machines out of 4 were out of order. But the view I in gym is superb.

Prós: Perfect location, friendly staff, excellent amenities, comfortable and clean

Contras: I really enjoyed everything

Contras: beds were entirely to hard!!

Prós: The location is the only thing going for this hotel. Not much else I can say positive.

Contras: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.

Prós: Not impressed and not value for money

Contras: Not impressed and not value for money

Prós: Property was super clean, location was perfect to everything, beds were good, and staff were excellent. The water and candies outside the elevator were very refreshing. They had no coffee in the room but we were able to walk across the street to Starbucks.

Contras: No coffee in the rooms and hotel coffee was not very good. Beds were ok but have had better