Hotéis em Barajas, Madri

Prós: Free shuttle from airport. Clean, updated rooms. Cafe/pool. Close proximity to metro station.

Contras: We had 4 cots in a small sized room.

Prós: Very modern property with sleek contemporary decor. Very large rooms with excellent bathroom and shower Extremely comfortable beds and pillows. Efficient 24/7 airport shuttle Nice outside area and pool

Contras: The accounting procedure is scandalous. On booking I specifically asked for full payment to be taken with no pre-authorisation hold which takes several days to lift. On check-in I was asked to enter my code to confirm the pre-authorisation but instead I was charged again. It was a weekend with no one in accounting on the premises and Front Desk staff couldn't anything. The issue was raised on Monday and staff member Cristina tried to help but said there was nothing she could do and that I should wait for the funds to clear. I spoke to my bank who said the property could send a fax and the funds would be immediately unblocked but Cristina said only the GM could do that and he was away. In the end I had to wait 12 days for the funds to be made available. The hotel is quite isolated with very few alternative eating places around. The hotel restaurant/bar is vastly overpriced and quality poor. Microwave pizzas for example. Desk space/working area very small. On my last night a friend shared the room who had a very early flight. Although the principal booking was in my name, I received a call at 04.00 from my friend saying reception was demanding payment for the extras. This was not the arrangement at all and I was woken up for no reason. This was highly inefficient and annoying. Admittedly on complaining later in the day I was offered a complimentary late check out, but the loss of sleep was already a fact.

Prós: Free shutle transportation. Excellet bathroom.

Contras: Swiming pool opening hours.

Contras: My flight to Madrid was cancelled, so I was unable to stay at the hotel, and Maydrit refused to give me a refund for the room.

Prós: The rooms were clean, comfortable & very modern

Contras: There are no USB ports in the room & as we only had our wires to change our phones they ran out of battery which we need our phones to get back to the airport for directions and checking in

Prós: Staff was awesome, from the restaurant to the lobby and beyond. My wife forgot the iPhone in the room and we only noticed it while at the airport! Panic! They had the phone delivered to us in less than 30 minutes with their excellent transfer service!

Prós: Near to subway and airport

Contras: They say it has a free shuttle to airport but it's not marked that it is only available certain fix hours. We had to take a taxi

Prós: Spacious bright modern rooms that were very comfortable

Contras: The transfers are not 24 hours as they claim, and the location is only suitable for business travellers or those that don't mind being out of town

Prós: The hotel restaurant is excellent and the staff is friendly even though not very helpful as expected

Contras: The bed has four wheels which may slide while sleeping on it.

Prós: facilities are good

Contras: shutall bus has limited time

Prós: Nice hotel. Good location. Nearby airport and some nice bars for a late tapas. Girl at the front desk not realy friendly. Rooms are spacious, clean and realy comfi.

Prós: The staff was really nice and helpful. The free shuttle to the Madrid International Airport is a bonus.

Contras: This is not a negative comment. Travelers just have to be aware that the hotel is located in a quiet neighborhood and that there seems to be a very few restaurants around. There is a chinese restaurant just around the corner but I chose to eat at the hotel restaurant on the terrace. Service and food were really nice (Spanish menu). Did not have a chance to try the buffet breakfast (but it looked nice) as I needed to go to the airport early. I would have liked to just have a cup of coffee before the shuttle arrived but was told I could not... needed to eat for that... Maybe the restaurant management could consider selling just coffee at the counter to clients who are not interested/or choose not to eat a big breakfast in the morning.

Prós: Stayed here July, 14, 09. Great hotel, excellent buffet breakfast. Very high tech brand new hotel. Some reviews I'd read said it was "cold feeling" and noisy. I found neither to be the case. Slot of glass & chrome can seem a bit cold to some people but I enjoyed the modern design. It is obvious they spend a huge amount on the interior design. I really liked the hard wood floors in the room. A very clean feeling as compared to hotel carpet. The room was absolutely spotlessly clean. With all the glass the maids must have to work very hard to get it all spotless & streakless. The desk staff were very pleasant and helpful planning our short td in Madrid. Only complaint is the "free airport shuttle" only runs 7 to 11 am and 7 to 11 p

Contras: The "free airport shuttle" only runs 7 - 11 am and 7-11 pm. That's not how the free shuttle is advertsed. We had to take a taxi upon arrival at 4:30 pm for acost of 27 Euros. But did get the free shuttle back to the airport the next day as it was within their time slot. You need to sing up for the shuttle ahead of time to make sure you get on it. About a 20 minute trip to the airport so if you are running tight and miss the shuttle itaynot be back for some time. Took several taxis to the hotel all had trouble finding it as it is off the beaten path . Had to use our cell phone to call the hotel so they could direct the drivers. Be sure to take their business card so you can give to the driver & call if necessary. But it is worth it

Prós: closeness to airport, price and comfort of beds ...modern amenities

Contras: airport shuttle took one hour to come to get me and only after I called to get it to come to Terminal 1 -- shuttle bus not available until 7am in morning which was not suitable as I needed transport at 6am -- shared taxi with other guest which worked out well. Dining in-room astronomical and diningroom had poor selection and expensive prices. I arrived late and had few choices.

Prós: Design and comfortabilty of the rooms and the place in general

Contras: We asked for some ice cubes and, yes they gave us, but into a plastic bag, I guess they should be prepared for such eventualities and place ice cubes into a bowl

Prós: Room style

Contras: Too cold temp. in the breakfast area and too hot in the rooms

Prós: The breakfast was nice.

Contras: The staff at reception was apathetic instead of hospitable. They weren't able to provide a queen size bed. The curtains were worn out.

Prós: Lovely big room, great food in restaurant and comfy bed

Contras: No complaints at all

Prós: The staff were very nice and helpful. The transaction from and to the airport was on time

Prós: Room and restaurant.

Contras: Fitness center - needs to be cooler (temperature) and nicer

Prós: It was very clean with a modern look and nice amenities

Contras: The location was not as described. It is VERY far from everything! I booked for three nights, told me I had to change rooms after the first night. Would not allow me to add breakfast to my stay on the first day. Heating and AC not working, no help to fix

Prós: Good for one night at airport. Great location, shuttle to airport

Contras: facilities are outdated and in need of a deep cleaning and a revamp.

Prós: Hotel was very convenient to the airport for a long layover. Some cute places nearby for coffee or a bite to eat.

Contras: The actual service in the hotel was terrible. We sat at the bar for a drink and could not get service. The bartender, issac , actually walked right by us Worst service ever.

Prós: Great location, good price, nice rooms

Contras: Why I arrived my room was 28 degrees. I left the air on on full all night and in the morning it was 26 degrees. I slept very badly. The air on doesn’t work unless you ruin the room. Also the mini safe needs the room keycard to work and if you take the room card out of the power slot the lights go out so you can’t see the safe - really annoying - so make sure you get 2 cards!! The air con issue ruined my stay

Prós: Location awesome parks in area great walking awesome staff very accommodating

Contras: Hallways full of debris problem with air could not get to work changed rooms at request with no problem Thank you get better vacuum to clean carpeting I don't get why hotels don't invest in better vacuum cleaners with beater bars to clean carpets

Prós: Very friendly staff

Contras: Neighbourhood is dangerous. We had a bad incident in the neighbourhood.

Prós: The rooms are well appointed and typically we can expect a certain standard and not be disappointed.

Contras: The staff at bar/restaurant were aloof and did not acknowledge when they had new guests in the restaurant. Instead they would clean table etc and engage in other non priority activities while we wondered if the restaurant was open . We did not feel welcom

Prós: Friendly staff

Contras: We were told that we could get the shuttle back to the airport by coming down ten minutes before we needed it. We came down and the shuttle arrived five minutes later. We were then told we had to wait at least 15 minutes for him to leave. Had to take Uber

Prós: Lovely room, nice location if you need to get to the airport, helpful staff and good beer and tapas in the bar.

Contras: Very poor internet connection and no WiFi in the rooms. Smokers are everywhere! But that is due to change soon.

Prós: It was convenient to the Madrid airport and has nice rooms and a resturant on the premises..

Contras: nothing

Prós: I loved the comfort and the luxury of the rooms and bathrooms

Prós: Good airport hotel (MAdrid-Barajas).

Prós: Closeness to Madrid Airport and comfort of rooms

Contras: Cold water to shave and shower in - not good or acceptable.

Prós: Proximity to airport, easy to reach

Contras: The patio or terrace was noisy very late at night (past midnight) with groups of people speaking too loud

Prós: bar area breakfast shuttle bus to airport Inclusive internet

Contras: Didnt know where to pick up shuttle bus on arrival at the airport Room too cold - airconditioning couldnt adjust easily

Prós: beautiful rooms. clean ,modern, and spacious. handy airport shuttle

Contras: pool not in use. overpriced and lacking hotel restraunt.. front desk staff not helpful or courteous in the slightest bit. younger girl mainly seemed put out to answer any questions we had, however I spoke to a gentleman concierge on phone that was both friendly and helpful.

Prós: 24-hr courtesy car since we had an 0600 departing flight. Concierge very gracious, helpful locating an item we requested. Room luxurious!

Prós: Very close to airport. Free shuttle arrived 10 minutes after calling from airport. Thought larger superior room was worth the upgrade. Excellent room service--opened bottle of wine for me (so I wouldn't leave with the cork screw, I suppose.)

Prós: Great staff, clean rooms, convenient shuttle and consistent

Prós: Very friendly and helpful personell at reception. Great breakfast for a good price About 400 m away from next metro station. Shuttle service to ariport

Contras: Rather simple hotel for this price Hotel restaurant is more a snack bar black tea missing at breakfast buffet

Prós: Clean... Every guests needs anticipated from complimentary airport shuttle; logo backpack; bottled water & candy bars in room fridge; upscale bathroom amenities; above average breakfast; awesome massaging shower head; great comfy bed & pillows. Front desk staff helpful with locating Indian restaurant 10 minutes walking distance.

Contras: All good!!!

Prós: Everything

Contras: Excellent. We be back soon

Prós: Good bedroom and the good shuttle service to airport

Prós: Clean, modern hotel with excellent facilities. Close to airport with free shuttle to and from. Walking distance to Metro station for easy travel to downtown Madrid, or back and forth to airport.

Contras: Dining menu was limited to simple menu.

Prós: Everything else...

Prós: Convenience to the airport

Contras: Need kettle for hot water in the room

Prós: Desk open 24/7 with very helpful stuff

Contras: Bathroom cleaness could be better

Prós: Fast attentive personel at late night service. Very positive experience the last day of a two week rushed trip.

Prós: Would use again.

Prós: This hotel is very new, nicely decorated and stylish. Also very clean, good beds.

Contras: The breakfast is not too continental. Only some toast, chocolate bread en fruit. Orange juice in a dispenser that leaked terribly. My hands were all orange-juice (and it was not just me; other guests had the same problem!)No cheese or meat to put on the bread, cold tea. This can be done much better: how about some eggs? Some more to put on the toast?

Prós: hotel style is very nice and modern.

Prós: the people that works in here , are simply fantastic

Contras: just one thing, the noise .... yo listening all in the room next to you

Prós: early check in straight from an early flight

Contras: vending machines

Prós: The room is nice. Good showers. Friendly staff

Prós: Easy shuttle from airport (though I had to wait 40 min. for the free shuttle, and you have to phone them to get it). Quiet, nice room. Bajaras suburb offers shops and restaurants and the metro is close.

Contras: There should be an free Wi-Fi definitely. Because of this - and only this - I will book another hotel next time, because the others nearby offer this. Breakfast cheap but nothing more.

Prós: The hotel is close to the airport and the shuttle service functions perfectly.

Contras: Staying in a hotel with 4* we expected to have a mini-fridge in the room. Unfortunately, it was not there. Also, the variety for breakfast could definitely be improved.

Prós: Really good clean modern rooms, friendly staff and the best shower ever!

Contras: The wifi was really stop start and kind of annoying.

Prós: Great value for a night close to the airport,one metro stop from the airport though the hotel also offers shuttle busses to and from all terminals.

Prós: The hotel is exceptionally clean & perfectly prepared for this COVID era. Clear direction & distancing signs everywhere. Staff very professional & helpful, albeit with very few guests.

Contras: No real complaints under the circumstances. Only one suggestion: as there was no self-service buffet at breakfast, there needs at least one more person to help serve food to tables. I had to wait a long time on both mornings with coffee arriving cold.

Prós: The staff made a special exception to help feed my very hungry 4yo son between kitchen servicing hours, which was very kind!

Prós: Breakfast was fantastic, never seen such a choice before. Great quality food and a huge variety. The lobby area is very tastefully decorated and makes you feel welcome right away.

Contras: Only (very slight) grumble was a dripping tap.

Prós: Nothing

Contras: Terrible, don't go there never

Prós: that it only lasted 2 nights

Contras: After purchasing a room upgrade I was told upon arrival that "all rooms are equal anyway". Quite an interesting business model! And the ads are quite misleading. Of course you can cramp a sofa in very small rooms too, but this only reduces the feeling of comfort. queen beds are bigger elsewhere and how can you kick out people from Sunday breakfast shortly before 11?

Prós: nice and smoothie room & be close to the exibition & airport. very nice breakfast.

Contras: No

Prós: Friendly, attentive staff, very good dining, free Wi-fi, excellent location for ifema exhibition halls.

Prós: quit, clean, front staff exelent,

Contras: the service at the restaurant need some improvement.

Prós: close enough to airport

Contras: parking and breakfast were too expensive.

Prós: Large, comfortable rooms, excellent food, close to Metro

Contras: Refurbishment work meant that the hotel was noisy during the day at a time when I needed to work. However the staff did warn me of this on arrival. By the standards of international hotels the quality of the breakfasts was not good. Arrangements for the courtesy bus to and from the airport were excellent.

Prós: Convenient location and easy access to public transportation.

Contras: It did not have an employee to bring luggage to your room.

Prós: Hotel was very modern and the price very good compared to most places I stayed during my visit to Europe. Shuttle to and from airport was a great thing for us since we had lots of luggage.

Contras: Some of the staff did not seem very pleasant when we asked for information on the area.

Prós: Very nice, pleasant and clean hotel. Direct shuttle bus connection and metro connection to the airport. Easy to get into downtown Madrid by metro as well.

Contras: No fitness room. The airport shuttle ran until 11 pm - not midnight as advertised.

Prós: The place it's perfect, beautiful hotel, and the room is very comfortable, wow I felt relaxed.

Prós: Staff was extremly helpful.

Contras: Absolutely outstanding staff. Average facilites.

Prós: So close to airport.

Prós: Cleanliness and comfort

Contras: Customer Services should be more sincerely and friendlier and ...

Prós: Location, cleanliness, customer service

Contras: N/a

Prós: The staff were very friendly and courteous. Always willing to help the guests

Contras: The only thing we noticed was the airport shuttle that did not run very frequently between the terminals and the hotel. Going both ways the buses were full and needed more room to transport people and the drivers didn't know what to do causing more delays

Prós: The room and bathroom were very nice. The breakfast was excellent. The personnel were very friendly and went out of their way to make everything perfect.

Contras: Because of the Coronavirus, the main restaurant was not available. But, we were able to have dinner at the adjacent terrace.

Prós: The hotel exceeded my expectations. It was very classy with wonderful staff.

Prós: Customer service, location, cleanliness, breakfast

Contras: N/a

Prós: Nice friendly front desk people and housekeeping was excellent!

Prós: The lobby of the hotel was lovely and smelled amazing. Our flight got in very early and we were able to check into our room very quickly.

Contras: The bathroom door was all glass framing but did not have a latch to close or lock the bathroom door. Also the shower should be updated soon.

Prós: Helpfullness of the front desk attendant

Contras: Hard to get to.

Prós: It's realy close to the airport making it suitable for an early morning flight... not much else to say.

Prós: Chose it for just one night because it´s close to the airport. Great service, within 5 minuters after call the shuttle to the hotell arrived to terminal. Nice staff, nice rooms and bathroom, free internet and wifi. Great breakfast buffe. Never had time to try pool and other facilites.

Contras: ---

Prós: Clean room, wi-fi free, close to the airport

Contras: Shower doesn't working

Prós: hotel was close to the airport, which is why I picked it.

Contras: I have stayed in another hi tech hotel in Madrid (Petit Palace Posada del Peine) which was very good. This hotel does not deserve 4 stars. The large letters "tech" on the roof did not light up, the bedside light didn't work properly and the shower had broken dials and the jets didn't work. Hardly "High Tech". The restaurant was booked by a group and we were told we would have to eat in the bar. Generally a lack of maintenance and care, maybe because most customers use the hotel as a stopover for the airport and only stay one night. Very very disappointing.

Prós: Great rooms and free internet access, laptops in rooms, excercise bike too which is great and different, also a great shower, breakfast and an ipod dock..also free shuttle bus, oh and food in restaurant was delicious

Contras: NA

Prós: Airport transport

Prós: Close to airport.

Contras: Not near anything, in middle of residential area next to highway. Beds not to comfortable and mattresses had some sag. Stayed in family room. Restaurant does not serve dinner until 2030.

Prós: hotel needs renovation. e.g. carpets in the hallways...

Contras: shower is innovatiive but difficult to use. took me several minutes to figure it oout..

Prós: very clean, friendly staf and a good price, close to the feria

Prós: close to the airport, free internet

Contras: price/quality rooms were quite "worn out" restaurant was terrible shower did not work properly temp in the room was close to 30 °C and could only be modified from reception

Prós: Very convenient location to Madrid airport. Comfortable room, friendly and helpful front desk staff. Close to a large supermarket. Free airport shuttle bus.

Contras: Nothing not to like

Contras: Room temperature was too warm.

Contras: Wrong shuttle bus pick up number in the terminal 2 Stall.

Prós: GRATE SERVICE: Nice and clean room. Nice attention from employees. Good shuttle bus service. Tasty breakfast

Contras: I did not like the dinner at the buffet restaurant, everything was with a taste of old or prepared too much in advance, not fresh......maybe because it was night? I could barely eat. I made a reservation for one person but I was given a three beds room.....

Prós: I liked that the hotel was close to a neighborhood.

Prós: Service Shuttle

Contras: I booked and paid for breakfast as the website mentioned this was availble very early. However we only could choose for 2 type of biscuits and coffee.

Prós: Shuttle to airport.

Contras: nothing

Prós: Big room Close to airport

Contras: Expensive Bathroom should be renewed

Prós: Professionalism of the staff, cleanness, location, and silence.

Prós: Excellent location to the airport. Friendly staff and wonderful room. Over the top!

Prós: We booked the hotel in a different location and we didn't get any email with this information. Vero was at the front desk, she was very professional and friendly, she was wonderful. She left us experiencing great costumer service.

Contras: The bed moves when you move

Prós: Very nice room, very comfy bed, everything very clean.

Prós: The Suite was excellent, well furnished and comfortable. Hotel staff were knowledgable, helpful and spoke excellent English.The courtesy minibus to the airport was convenient.

Contras: We did not have time to have breakfast and yet the charge was added to our bill on checking out, which took a long time to sort out.The jacuzzi bath had dirt in the water jets which when started, suirted into the bath. Not pleasant. It meant we had to empty the water out of the bath and re-fill it. This was obviously resulting from inadequate cleaning.

Contras: Hot

Prós: People at the hotel were very helpful and nice.

Prós: Very well-kept facility, excellent staff that were helpful at every turn. Very convenient to airport for traveling fliers. Excellent dining facilities. Excellent ground transportation services.

Contras: No complaints

Prós: The hotel has been refurbished. It is very comfortable. A very nice option for a one day stay in Madrid, close to the airport. There is a free shuttle to and from the airport every 10 to 15 minutes. Very convenient. The metro station to Madrid is a five minute walk. Guests can use the pool from the next door hotel. Buffet breakfast is good and reasonably priced or included with the room price.

Prós: Easy access from the airport. Room very clean and comfortable.

Prós: Convient to the Airport

Prós: Close to airport. Shutle to airport

Contras: Pillows

Contras: very, very confused service at check-in on arrival

Prós: Room was more than adequate.

Contras: The food was overpriced for the quality, and they would not allow us to bring hot tea back to our room in the morning!