Encontre passagens aéreas baratas de Rio de Janeiro Santos Dumont a Miami (SDU - MIA)

Prós: Nothing

Contras: They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company.

Prós: The flight attendants were nice

Contras: The gate people were indifferent, bordering on rude. A bag which I’ve used for hundreds of flights as a carry on “weighed too much” and suddenly required checkin with a charge despite it being a carry on for the first leg. No one could explain to me the difference of the weight in the overhead versus the belly of the plane. I will NEVER fly LATAM again and will make sure that I spend a lot more than $30 for all of my future travels in their region. Too bad that their rules are designed to steal from the customer. I won’t be fooled again.

Prós: The crew really was amazing and very kind

Contras: The boarding was too slow and it delayed the departure

Contras: No entertainment. The airplane seems to be an older model.

Prós: Conforto e tratamento com excelência

Contras: Não percebi nada fora da normalidade das empresas aéreas, muito boa

Contras: Modificação do portão de embarque sem prévia comunicação aos passageiros que como nós, esperavam no portão indicado no cartão de embarque.

Prós: O vôo foi tranquilo, apesar do atraso.

Contras: As opções de entretenimento são fracas, tanto em filmes quanto em séries.

Prós: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port

Prós: Fast boarding, friendly staff and on time

Contras: Entertainment is very poor, it was unavailable the entertainment and no WiFi this time

Prós: gate agent helped to get me on a flight at LAX just made it an extra 10 hours

Contras: not cancel my flight

Prós: Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!

Contras: Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided

Prós: United has done a lot to update and modernize their terminals. Easy access to food, charging outlets, comfortable seating, and an open atmosphere made my layover quite pleasant.

Prós: Pontualidade

Contras: O pouo em Vitória foi péssimo

Prós: Confusos

Contras: Confisos

Prós: A saída foi antes do horário.

Prós: Apenas o voo ser direto para Brasília.

Contras: Tudo! Conforto a bordo, faltou comida, entretenimento não funcionou direito, malas demoraram para chegar...

Prós: . The staff was and movies waa the only good part of the flight.

Contras: I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money

Prós: Do embarque

Contras: A tripulação nao e boa

Prós: Great staff!

Contras: Nothing

Prós: Staff polite and provided fast service.

Contras: Boarding was hazy and let room for loosing the plane.

Contras: Os bancos são muito próximos um do outro e não tem espaço para a perna

Prós: Crew quite nice

Contras: The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!

Prós: Boarding was easy.

Contras: Nothing

Prós: The crew was excellent very very nice . The seats are ok .

Contras: Food is very

Prós: Nothing at all

Prós: Plane was clean, videos worked well. Cabin attendants were gracious and spoke excellent English. Food was good.

Prós: Crew quite nice

Contras: The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!

Prós: Left on time.

Contras: Inform people of the fee of about $50 that needs to be paid to enter the island!

Prós: Crew and entertainment

Contras: The boarding. Very long lines

Prós: Nada

Contras: Espaço das poltronas péssimo... só pagando a mais e olha lá

Prós: do check-in e do embarque.

Contras: da miséria do serviço a bordo! 3 horas de água e só deram água e UMA única vez! eu quase pergunte se o gelo seria cobrado... Nem a Gol está com serviço de bordo tão ruim... pensarei muitas vezes antes de viajar de novo pela Latam...

Prós: Checkin muito organizado. Equipe que fez o embarque excelente, nos ajudando muito com um problema que tivemos.

Contras: Voo GRU-EZE LA8008 de 22/12/2018. Tripulação despreparada e sem seriedade. Riam o tempo todo e faziam coisas erradas: erraram ao passar as instruções de segurança, tendo que fazê-la manualmente. Esqueceram de tirar as propagandas após a decolagem, que se repetiram varias vezes. Apertaram os botões errados das mensagens pré-gravadas durante todo o voo, não conseguindo acertar nenhuma vez. Esqueceram de ligar o LATAM Play, e só ligaram depois que eu questionei. Mesmo ligado, o sistema dava erro ao passar qualquer arquivo de mídia. A única coisa que funcionou foi o mapa com a localização da aeronave. Não passavam ideia de seriedade ao cliente. A comida servida foi muito ruim.

Prós: Nothing

Contras: I actually tried to cancel this flight 5 hours after booking it and was not able to. I wanted to book something before prices changed and was not able to go. When trying to cancel I was hung up or disconnected from 6 times. Each time calling back with 10-15 of wait time. Finally got through and was told it's non refundable. Why kayak even deals with companies like this I have no idea. I finally cancelled and I'm still getting emails aasking how my flight was.

Prós: On time

Contras: Nothing

Prós: On time

Contras: Food

Contras: Too tight, no entertaintment

Prós: O embarque em Congonhas estava organizado de modo que quem tivesse mochila ou bolsa para colocar sob os bancos tiveram prioridade em relação aos que estava com malas de mão. Excelente ideia, já que não precisei ficar esperando as pessoas brigarem por um lugar no bagageiro superior. Tripulação educada, como sempre.

Contras: Não tinha entretenimento a bordo e agora só oferecem água como cortesia. Nem ao menos um cafezinho. E nada de ficar mais barato por conta disto. Outra aberração é a cobrança por mala sem refletir no preço da passagem.

Prós: Staff were exceptionally good. Toilets were cleaned regularly. Entertainment systems were modern, fast and good. Leg space was good.

Contras: Mediocre boarding: On a different, internal LATAM flight, they cancelled my connecting flight from Brasilia to Sao Paulo. To their credit, they organised another flight within about 2 hours. But their information sharing was terrible. The cancelled flight didn't show up on the board as cancelled - it simply vanished. I had to walk around looking for someone wearing a LATAM shirt, and ask them about it. They simply said "go to gate 20". At gate 20, there was a long queue. The screen above the gate said nothing. After about 45 minutes in the queue, I finally discovered that I would luckily not be spending the night in Brasilia. How hard could it be to inform a queue of people of basically what's happening, and put up something useful on a screen?

Prós: do check-in e do embarque.

Contras: da miséria do serviço a bordo! 3 horas de água e só deram água e UMA única vez! eu quase pergunte se o gelo seria cobrado... Nem a Gol está com serviço de bordo tão ruim... pensarei muitas vezes antes de viajar de novo pela Latam...

Contras: Wheelchair was requested 2 days in advance. Arriving at the airport, no wheelchair was available. After an hour long check in process, I still had to go to another guichet and wait extra 30 minutes to get a wheelchair. The guy pushing the chair was more worried about it being stolen than with the wellbeing of my daughter with a broken leg. He rushed to deliver us at the gate and disappeared. I had to carry my daughter on my arms again during the boarding process, including 10 minutes locked inside a special truck for handicapped with no air-conditioning on the 86F Brazilian summer. Never more! Crew was concerned about my daughter and moved other passengers to give her more space. Food was subpar.

Prós: Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available

Prós: On time

Contras: Nothing

Prós: The crew was excellent very very nice . The seats are ok .

Contras: Food is very

Contras: Awful service. Terrible food. The seats are so uncomfortable and the service rude.

Prós: Business class at LATAM is really good. Great food and great service!

Prós: Checkin muito organizado. Equipe que fez o embarque excelente, nos ajudando muito com um problema que tivemos.

Contras: Voo GRU-EZE LA8008 de 22/12/2018. Tripulação despreparada e sem seriedade. Riam o tempo todo e faziam coisas erradas: erraram ao passar as instruções de segurança, tendo que fazê-la manualmente. Esqueceram de tirar as propagandas após a decolagem, que se repetiram varias vezes. Apertaram os botões errados das mensagens pré-gravadas durante todo o voo, não conseguindo acertar nenhuma vez. Esqueceram de ligar o LATAM Play, e só ligaram depois que eu questionei. Mesmo ligado, o sistema dava erro ao passar qualquer arquivo de mídia. A única coisa que funcionou foi o mapa com a localização da aeronave. Não passavam ideia de seriedade ao cliente. A comida servida foi muito ruim.

Prós: Assento confortável, com boa distância entre as poltronas

Contras: The company lost 2 of my luggages

Prós: Atendimento da equipe Gol na Argentina é bastante melhor que o atendimento que tenho encontrado no Brasil.

Contras: Os lanches são bons, mas creio que seja pouca comida para um vôo muito próximo da hora do almoço, e considerando que o aeroporto de Mendonça é lento e não tem opções adequadas na área internacional para alimentação.

Contras: Despacho de bagagem poderia ser mais fácil para quem está usando cartão de crédito smiles para isenção de mala, demorou um tempão para despacharem minha mala nessa condição

Contras: O voo partiu antes do previsto, mesmo chegando com uma hora de antecedência no aeroporto quase perco o voo já que houve a necessidade de pegar um ônibus para chegar até o avião, alem disto, houve má sinalização do portão RB no aeroporto. O embarque iniciaria 01:05 e partiria 01:45, quando era 01:28 o embarque já estava encerrado. O lanche (mãe terra) disponibilizado durante o voo é horrível. Valor dos produtos à venda são um absurdo. Cupnoodles a bordo custa 15 reais, quando o preço real no mercado é no máximo 3 reais. Um verdadeiro absurdo. Mais roubo do que isso só o fato de vocês cobrarem o assento além da passagem. É possível viajar em pé no avião?

Prós: Thanks

Contras: All good

Prós: Great service, easy boarding, good flight.

Contras: Cramped seats, like everyone.

Contras: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a

Contras: Not enough movie options

Prós: The variety of food for purchase was nice!

Contras: THERE WAS NO WIFI ON A 6HR FLIGHT!!! omg its 2019. mind blown.