Encontre passagens aéreas baratas de Aeroporto Internacional do Rio de Janeiro-Galeão a Aeroporto de Newark-Liberty

Prós: "Crew was wonderful"
Contras: "For this COVID to be over"

Contras: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"

Prós: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Contras: "Delta should have figured out a way to not delay the flight. Every flight was delayed."

Contras: "It was late"

Prós: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Contras: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Prós: "Crew was great especially Fawn. Best flight attendant I’ve had."

Prós: "Good entertainment selection and great crew"
Contras: "Seats are more uncomfortable relative to other airlines"

Prós: "Nice crew"
Contras: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."

Prós: "Comfort"
Contras: "WiFi never connects food"

Prós: "The staff are great very nice pleasant"
Contras: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"

Prós: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Contras: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."

Prós: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Contras: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"

Contras: "Need vegetarian meal in first class"

Prós: "Seats more comfortable, plan wasn’t too full"
Contras: "No charging port for cellphone."

Prós: "Quick and easy."

Prós: "Some of the cabin attendants were friendly and helpful. Others not so much."
Contras: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"

Prós: "Everything. Very nice accommodating ok"

Prós: "Quiet, quick, no issues"
Contras: "Slow boarding. Slowest boarding everr. Maybe not enough overhead space, doesn't make sense how there is not enough overhead space while calling zone 2 passengers."

Prós: "Crew and boarding were great, which I expect from a premium carrier like delta."
Contras: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Prós: "drink carts came around twice"
Contras: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Prós: "The staff was efficient and kind"
Contras: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"

Contras: "No LCD screen for entertainment."

Prós: "Personnel was friendly and accommodating"
Contras: "Delayed half hour and no leg room"

Prós: "Nothing really."
Contras: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."

Prós: "Smooth flight"
Contras: "45 minute delay (due to airport, not airline"

Prós: "Power outlets, snacks, beverages."
Contras: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."

Prós: "Crew was nice. Flight very smooth"
Contras: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"

Prós: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Prós: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Contras: "Space. Economy on a long flight is not ideal"

Prós: "Good"
Contras: "Seats"

Prós: "Convince of the online apps and the TSA precheck"
Contras: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."

Prós: "Flight attendants were friendly."
Contras: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."

Prós: "Nothing"
Contras: "Delay and inoperative Sattelite TV"

Prós: "Nice regional jet!"
Contras: "It was a regional jet..."

Prós: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Contras: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."

Prós: "the inflight service and the quality of food was outstanding."
Contras: "some choice of indian movies would be appreciated."

Prós: "the meal was OK and they served ice cream midway between SFO and JFK."
Contras: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Prós: "Boarding was efficient"
Contras: "My luggage didn't arrive with me"

Prós: "Polite and efficient"
Contras: "Nothing"

Prós: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Contras: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."

Prós: "Good Entertainment"
Contras: "Seats"

Prós: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."

Prós: "The long delay could of been avoided if the Delta counter had lied to me by saying I wouldn't have a problem changing my flight out early once I got into NYC from China Not a happy Delta customer There were delays and no compensation"

Prós: "Like the smaller plane: less craziness!"
Contras: "Would've been better without the delay, but the aircraft was late getting to Atlanta."

Prós: "The seats were comfortable, service was good, movie/entertainment selection great. Logistics for flight were awesome, there was no long layover."
Contras: "The extra fee for check-in baggage."

Contras: "I loked everything in my trip"

Contras: "Was delayed 1.5hrs"

Prós: "Food in first class was quite good. Flight was smooth, and arrived early."
Contras: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."

Prós: "Great crew and service. Drink were served all the time. Everyone was extra nice"

Prós: "Crew was nice and organized, easy check-in."
Contras: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"

Contras: "It was 1.5h late"

Contras: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Contras: "Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back)."

Prós: "Flight was good"
Contras: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"

Contras: "Avoid delays and communicate better about the delays"

Contras: "Non free entertainment"

Contras: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."

Prós: "Este lanche da Happy Hour é um bom diferencial. Muito bom."
Contras: "Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável."

Prós: "Entretenimento"

Prós: "Pessoas super simpáticas e muito atenciosas. Espaço gigante para as pernas na fileira de emergência."
Contras: "Opções de alimentos a bordo."

Contras: "Este vôo tem atrasado sempre."

Contras: "Este vôo tem atrasado sempre."

Contras: "Este vôo tem atrasado sempre."

Contras: "Flight delayed 3+ hours due to Boeing issue. There needed to be some sort of assistance. We were offered access to the GOL lounge without asking, which was welcome, only to be refused when trying to enter. The attendant was not helpful, in fact rather negative and condescending. Not supportive."

Contras: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"

Prós: "Punctuality. Safety"
Contras: "Bagage delivery was a bit slow."

Prós: "Thanks"
Contras: "All good"

Prós: "Cabin crew amazing"

Prós: "Kewl"
Contras: "Thanks"

Prós: "Check-in"

Contras: "Missed the connection."

Prós: "Everything about today’s flight hit the right notes: wonderful lounge, premium boarding line, no one in the middle seat, overhead bin space was very good, Wifi to watch movies and a holder for my iPhone while watching the movie, quick and efficient food and drink service, etc."
Contras: "There were no negatives for me on this flight."

Prós: "fast flight, cofy seats!"

Contras: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Prós: "- Comfortable seat and clean aircraft at a reasonable price & time - On-time"
Contras: "- Kayak displayed that 1 checked bag was included in fare when it was not"

Prós: "On time and great customer service"

Contras: "Delayed Flight"

Prós: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Contras: "Si"

Prós: "el vuelo estuvo bien"
Contras: "la atencion del personal en tierra me parecio deficiente"

Contras: "The width of the seats were too small."

Prós: "Las instalaciones en perfecto estado todo en funcionamiento"
Contras: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"

Prós: "Free snack and drink."
Contras: "No wi-fi is available"

Contras: "The flight was late."

Prós: "Thanks! I enjoyed my flight."
Contras: "Not so much Enlish speaking :-/"

Prós: "Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight"
Contras: "The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on"

Prós: "Puntuality"
Contras: "Space on the seats, between the seats."

Contras: "flight was delayed for no explicable reason"

Prós: "First time on Gol! Awesome airline!"

Contras: "Incluir español en la comunicación en el avion"

Prós: "I like everything about this trip with this airline"

Contras: "Flight extremely delayed, people accompaning crew boarded first and took space in the overhead, i tried to change seats no no one at the gate was willing to work"

Prós: "A tripulação foi muito atenciosa."
Contras: "Enquanto o embarque está ocorrendo o ar condicionado fica desligado na aeronave, o que provoca muito calor no ambiente. Lembrando que o processo de embarque normalmente demora um tempo razoável. Houve atraso na decolagem e o voo atrasou."

Prós: "On time, good service, comfortable plane."

Prós: "Flight with space"

Prós: "Service was excellent."
Contras: "Food consisted of a Dixie cup size drink of juice and a super dry mini hot dog size cheese sandwich"

Prós: "Internet on board for free! Amazing!"

Prós: "Very clean, orderly boarding"
Contras: "Need more instructions on boarding in English"

Contras: "Flight was diverted to Rio"

Prós: "The flight was ok"
Contras: "No entertainment ... food was too cold"

"On-time."

Prós: "Nothing"
Contras: "I paid additional money for 3 seats together, when I got to check in I was told I cannot do that. I had to sit separately from my children. I was sat next to an obese man. I kindly asked the flight attendant if I can take empty seat across the aisle from me and was told no without a reason. I thought we were doing social distance ,but apparently not. As for there earlier claim of no 3 seats available next to each other .. it was obviously a lie because the seats just across from me where empty. I hope not to fly on American Airlines again."

Prós: "Great crew, clean plane"
Contras: "Plane was late getting in so boarding was an hour late"

Prós: "The crew was very nice and service-oriented."
Contras: "Things are weird now due to COVID-19"

Contras: "Put departure kept getting delayed"

Contras: "Better bathroom access for premium economy"

Prós: "The crew was nice"
Contras: "There was maintenance happening on the plane after everyone boarded. It was a long wait on the plane and it could have been better if that was done before boarding."

Contras: "The flight was delayed for two hours"

Prós: "There is nothing positive to say besides it got me where I needed to go, even though my first flight was cancelled and had to completely redirect to another airport an that took me 2 hours to get to."
Contras: "Everything, the staff was rude especially at the gate. I was forced to check my bag not because of size but because I was in Group 6 boarding and I got on there was plenty of room on the plane. I had even explained I needed to do work and would have to hold everything in my arms."

Prós: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Contras: "Overall I didn’t like this flight at all"

Prós: "Clean airplane. Friendly crew."
Contras: "Leg room is too small"

Prós: "Nothing"
Contras: "Flight was severely delayed, no compensation, check-in was horrible."

Prós: "Everything was generally fine. The flight left about 1 hour late, but the pilot made up the time on the flight and we landed about the same time as originally expected."
Contras: "The crew, particularly the flight attendants were rude and impatient. Have they forgotten their manners?"

Contras: "American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight."

Prós: "one of the crew members (Ana) was not only rude and bumping the food cart everywhere, she apparently did not learning as kid the basic of thank you and please. In addition her personal manners of cleaning her nose with her hand, was not only disgusting but unhygienic."
Contras: "Food, boarding and some training for some of the crew"

Prós: "Crew"

Prós: "Na"
Contras: "Plane was hot and smelly upon boarding; turbulence on landing caused delay with no updates from pilot"

Contras: "Delayed and had to fly around when getting to Newark. Supposed to land at 11:30 and it’s 1:40am and not even off the plane. Never flying American again."

Prós: "I guess I’m happy they didn’t crash."
Contras: "Wasn’t American Airlines promoting a new plane every week? Did that fall through?"

Contras: "Flight was delayed 90 minutes"

Prós: "Nothing."
Contras: "My flight TO Charlotte was cancelled on Wednesday morning and AA couldn’t find me a flight to CLT on Wednesday so I had to spend 22 hours in the car driving to NC and back. I huge pain!!!"

Contras: "They left the lights on the whole flight"

Contras: "They damage my luggage both of my suitcases broken and the airline doesn't give me an answer and doesn't want to reimburse me the money I paid for the suitcases. Airline good for nothing."

Contras: "Bought a sandwich which was old ..."

Prós: "Nice crew"
Contras: "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."

Prós: "The dinner was decent"
Contras: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."

Prós: "ON TIME"
Contras: "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"

Prós: "Nice staff, on time"

Prós: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Contras: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Prós: "Flight crew was friendly."
Contras: "We taxied on the runway for over an hour. The plane was uncomfortably hot while we taxied. They could have waited to board the flight or served drinks while we waited."

Contras: "The employees treated me poorly"

Prós: "NA"
Contras: "No individual TVs, electric plug nor WiFi"

Contras: "Extremely old plane"

Prós: "Purchased extra legroom -- on time boarding"

Prós: "Leave and arrive on time"

Contras: "crew did not pick up the food tray for a long time crew borderline corteous"

Contras: "The usual delays out of O'Hare. This plane was an older plane, but good enough for a medium length flight."

Prós: "Leaving the plane was my favorite part. Entertainment was one of the best (American run flight and plane)."
Contras: "Seats were very cramped and did not recline enough to get comfortable. Temperature of the cabin was hot then cold. No sleep again. But the cabin crew looked refreshed in the morning. Guess they had better seats. It should be a law that all airline employees from the CEO on down should only be able to fly in coach. Maybe then the seats will get better."

Prós: "The crew was courteous and very nice."
Contras: "The aisles are too narrow. As passengers are boarding and you sit in the aisles you are constantly struck. FAA should investigate with the decreased aisle width and distance between the seats, can the evacuation be completed within required time, in an actual emergency. American Airlines is endangering the lives of passengers. And the cramped conditions are contributing to the hostile actions of some passengers. What does it take to do what is right?"

Prós: "Free checked bag"
Contras: "2 hour delay No food to buy or drinks"

Contras: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"

Prós: "Ecerything from the boarding to the seating assignment"
Contras: "Just have to be organize as they do the boarding process"

Prós: "I purchased extra leg room -- very spacious"
Contras: "Long weather delay -- over three hours."

Prós: "The flight was boarded well in advance of takeoff, which was a pleasant surprise. The short flight was smooth and uneventful. I enjoyed a free movie, and then we were back on the ground."

Contras: "Aircarft could of had mor a/c"

Contras: "No entertainment, screaming children and no food"

Contras: "The delay"

Prós: "Clean"
Contras: "Seat assigned"

Prós: "Nothing"
Contras: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."

Prós: "flight attendants"

Contras: "Person next to me was talking across me"

Prós: "spaced out"
Contras: "there was no food alergy alternatives (Gluten Free)"

Contras: "No complaints"

Prós: "Everything was great!"
Contras: "I mean nothing. But a cute added feature could be massage chairs in Business/First. JetBlue has them and it is a pretty nice special surprise. But seriously- you guys are great!"

Contras: "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."

Prós: "Social distancing was enforced and I was able to have a whole row to myself on both flights."
Contras: "Cleanliness on my return flight could have been better. Flight attendants weren’t coming around picking up trash as much as the first flight"

Prós: "Got me there"
Contras: "MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!"

Prós: "All my expectations were met"
Contras: "Everything was fine"

Contras: "Plane was full!"

Prós: "The service of the air hostess."
Contras: "Definitely more space is better."

Prós: "Nothing"
Contras: "Social distancing enforcement and education"

Prós: "The plane was amazing"
Contras: "Nothing"

Prós: "Got a row to Myself"
Contras: "No Masks really enforced"

Prós: "787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about."
Contras: "The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket."

Prós: "On time"
Contras: "Food was poor"

Prós: "the flight was scheduled 1h30"
Contras: "the seat comfort"

Contras: "On time departure. A comfortable seat."

Contras: "Going and coming back was delayed"

Contras: "See above"

Contras: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."

Prós: "Comfortable and efficient"
Contras: "No vegan food options left"

Prós: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Contras: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."

Contras: "Couldn't connect to the onboard entertainment system through my laptop."

Prós: "Service was very good, they were on time and considering the flight time food was good too."

Prós: "The TV shows and movie collection is good."
Contras: "Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year)."

Prós: "all smooth"

Prós: "Not a lot of positive to say"
Contras: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."

Prós: "No faults"
Contras: "Very pleasant flight"

Prós: "Relatively comfortable seat, decent entertainment and nice crew."
Contras: "50 minutes on the tarmac in Newark waiting for the gate."

Contras: "My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most."

Prós: "On time"
Contras: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."

Prós: "Friendly staff, happy to help"
Contras: "Was all good"

Prós: "The cabin crew weren't charging people for alcohol on the flight"
Contras: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."

Prós: "Staff were very helpful especially with delayed flights etc"
Contras: "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"

Contras: "Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich"

Prós: "Economy seats had ok legroom."
Contras: "Connecting flight was cancelled so we automatically got out on the next flight. Our stop over went from 2h to over 7h. Staff at checkin were very unhelpful. They told us to go to the website to request a refund and wouldn't offer us any flight upgrades. We got on the flight and people were told not to sit in the unoccupied enconomy plus seats unless they paid for them. Pretty poor that considering there were at least 2 rows of seats available they are so tight they can't even be bothered to compensate us in a way that won't effect their bottom line. We completed the return request only to be told that refunds are not offered on schedule changes. Again pretty shoddy customer service and shows that all they are about is your money. The breakfast we had was disgusting. The melted cheese looked like someone had vomited onto my tray. On waiting for our connecting flight there was an old lady who was dumped at a gate on a wheel chair. They person then left without telling them what was happening. We could see she was anxious about not knowing what was happening. My wife went to the United help desk to ask for information for the lady's flight and was told she should just check the information board and dismissed. Not sure how an old lady who can't walk is meant to do this (this was explained to them). If United had bothered to make some kind of effort to be at least helpful in any stage with refunding / upgrading us and being helpful to an old lady maybe this review would be different. Ultimately all they care about is your money and will deliver a shockingly bad customer service wherever they can get away with it. I WONT be flying United again. I will pay more for another airline."

Contras: "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"

Prós: "All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient."

Prós: "Check-in at Heathrow T2 staff were excellent and very helpful."
Contras: "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"

Prós: "very kind crew members and flight was an hour early."
Contras: "The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful."

Prós: "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."

Contras: "I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again"

Prós: "Service,management, food"

Contras: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"

Contras: "Let's first start off with the fact that my luggage was a few pounds over and it cost me $200. Yes read that again $200! My extra 5 pounds of luggage was $200... but if I wanted to bring a second bag up to 50lbs it would of been $100. This clearly is the stupidest thing ever. Then my flight was delayed by 45 mins. The staff were super rude... I asked if some of the food options were vegetarian and the workers like hysterically laughed in my face... well cheese omlets can be veggie or have meat. So I didn't understand why that was funny. Overall terrible experience, I will reconsider flying on United. It's not worth it."

Prós: "They got my vegetarian food order right"
Contras: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"

Contras: "The flight was full to capacity"

Prós: "Food was good. Staff were great. Headphones not the best."

Prós: "Nothing!!! It was handled in a terrible way"
Contras: "The way they didn't care"

Contras: "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."

"My flight was supposed to leave at around 8pm and was delayed until around midnight 2 nights in a row and finally cancelled… the third evening it was delayed until around 10:30 and we finally were able to fly out. The single worst flying experience I’ve ever had. They did refund me for my flight but this was the absolute worst customer service I have ever had. I will NEVER fly Spirit Airlines again!"

"No space m, one of the passengers or crew stole my glasses that fell during the flight, I asked the gate attendant to please go in and get them as soon as I got off , she didn’t go in for 10 mins giving some time for these 300$ glasses to go missing. I won’t fly spirit again unless I can help it."

"Terrible way of bag checking in. 40lb bag limit is a bad business model for travelers when 50 was from another carrier. 2 lines to pay for excess weight. Long line to pay for it. No guidance from staff as to direct ppl in different loading zones to not block the lanes when boarding."

"This was my first flight on Spirit Airlines and I was a little leary and had low expectations. . . however, I was pleasantly surprised! The crew was very pleasant and cheerful! Seats were perfect and we took off on time and landed 15 mins early!! It was a fairly short flight <2. There was no entertainment and snacks were available for purchase! The price for the flight was great, it exceeded my expectations and I will definitely fly SA again!!"

"Weight allowed for check in and the charges for carry on and check in bags should align with other carriers"

"Los asientos"

"We really like traveling with Spirit, staff is very friendly and make you feel very confortable"

"They changed the gate 30 minutes before board - the new gate was very far away. The boarding was late 45 minutes. People were waiting standing because they didn’t even tell everyone what to do, what time they would start… it was a mess. Plane seats very very very uncomfortable."

"."

"This was a terrible experience as a first time spirit traveler. The flight was delayed for 5 hours and the agents did not verbally communicate with anyone regarding the delays. Last minute gate change was provided 15 minutes prior to boarding to only have us wait until 5:30 to board the flight. Complimentary snack and drinks could have been provided for the extreme inconvenience. I will never fly spirit again."

Contras: "Boarding process should be better, the seats should be more comfortable, no extra fees should be imposed. All around terrible Flight. Will never fly spirit again ."

Prós: "Samoyed better"
Contras: "Is good is passibol"

Prós: "The flight went very smoothly"
Contras: "A glass of water without using a credit card."

Prós: "The flight was smooth"

Contras: "The flight was packed . CDC guidelines were not followed"

Contras: "No it was fine!"

Prós: "I didn’t like anything besides me landing spirit needs to update"
Contras: "Customer service terrible i missed a flight because of an accident they charged me instead of just giving a courtesy for the first time as a long time customer , charging for everything which is fine but a water should be free , seats extremely small they need to update their planes"

Prós: "Nothing"
Contras: "Knowing I wasn’t on the plane and stop emailing"

Contras: "The flight could have happened"

Prós: "Crew and boarding"
Contras: "Bigger seats"

Prós: "I loved my experience with Spirit, very fast and the flight attendant wore very sweet."
Contras: "Honestly I don’t have any negative thing to say. Thank you for being great :)"

Prós: "Seats were comfortable, Boarding was quick, everyone was safe and informative"

Contras: "I got a delayed email and they took off at regular time so I never got on flight. Terrible customer service period!"

Prós: "Yes !!! They change my seats for take my family closer..."
Contras: "I think the fly is with much people. One seat in the middle with no body is better in this time for Security COVID."

Prós: "One of the flight attendants was very nice."
Contras: "EVERYTGING. Airplane was overbooked and cramped, nobody was enforcing the face covering rule, drinks were served requiring everyone in the plane to remove their face coverings, flight was delayed due to weather but the whole hour+ we waited to be cleared for boarding there were no announcements or updates and the poor lady at the desk was getting berated with unnecessary update questions, even the screen behind her still showed a departure time of 6:05 as we were boarding around 8:00."

Prós: "crew was very rude and unprofessional. Flight was delayed due to maintenance. We were boarded the plane then de-boarded us for maintenance. then changed plane and delayed more. Then captain changed and delayed even more. No food or drink was offered. Asked for money to buy food or even drinks after making us wait. I was asked to push my elderly family member on wheelchair when asked for help during gate change. I was told to push my own family and i might miss this flight if I wait for help. never apologized for the behavior."
Contras: "crews needs to be trained well. need to know or have knowledge about customer service."

Prós: "Nothing"
Contras: "My second time flying Sprit and one of the worst experiences ever. I paid $300 for a one-way from ATL to EWR. My seat was sunken and had an imprint. My tray table kept falling down. The seat was dirty and had crumbs in it. Very uncomfortable. Don’t waste your money!"

Contras: "Not to be delayed for an hour and it being announced 10 min before boarding"

Prós: "I didn’t like anything ."
Contras: "Spirit is such a cheap airline. I payed a total of $250.00 just to get back home, you would think they would be nice enough to include a snack and a drink in $250.00 flight and not to mention they also charge for carry ons while almost every other flight includes a free carry on. what’s next ?? Spirit is going to start charging to breathe on their planes. Thirdly, the flight was over booked and the spirit employees were asking travelers to give up their seats."

Prós: "What a lousy airline, cheap doesn’t mean bad service."
Contras: "Lost my flight, no calls for boarding, just a line was the explanation no one cares, lousy employees and they don’t care."

Prós: "Excruciating- so uncomfortable- as a commercial designer;whoever makes the decision on the chairs needs to sit in them for 5 hours; they would then have made a different choice"

Prós: "Cheapyo"
Contras: "You get what you pay for. Spirit airlines delayed the flight first due to weather, they ran out of de-icing fuel, then next due to a disruptive woman. Spirit airlines didn’t keep us very informed. They kept saying we would wait a lot less time than we actually did. They did nothing to comp anyone not even give passengers complementary drinks. We sat on the plane for a total of 5 hours and ended up missing an entire day of our quick 48 hour getaway. We had to deboard twice and were lied to several times. I understand weather can be an excuse but how Spirit handled the situation was absurd and should how they don’t care about their customers at all. To top it all off, the seats are curved in the most uncomfortable way so sitting in them for so long made my body achy. Never again Spirit"

Prós: "Nothing"
Contras: "Spirit sucks"

Prós: "Absolutely nothing, I will never book spirit. First I was told that my bag was too big to board plane, fine. Giving that I was here one hour before departure, no one had the common sense to expedite my baggage check in so that I wouldn’t miss my flight that was also a non refundable ticket. No one cared that I lost a ticket to make it worst they wanted to charge me $150 for the next flight. I said forget and took my money else where it was appreciative even if it meant paying more, customer service is a big issue for, never fly spirit again anything but that. Delta was great"

Prós: "The flight crew were very upbeat and friendly and made the flight enjoyable. The staff also played trivia games with the customers that kept everyone entertained. The flight attendant also gave my small son sticker wings just for flying and was beyond sweet."
Contras: "Our flight was delayed and we originally were all seated with out seat belts waiting to depart to only be told our flight was now delayed and that we all had to exit the plane and wait 2 hours. A flight delay is understandable but boarding and then having to get off was a little frustrating. The flight for the most part was comfortable but wished they at least had a front seat pocket to help hold items during the flight but instead only had elastic bands. Also the tray table is half the size of a normal one so holding a larger lap top is not that comfortable."

Prós: "Ticket prices were reasonable."
Contras: "The airlines weight limit on checked bags (which already cost the same as the ticket) is 40 lbs. anything 40-50 is an additional 30, and beyond 50 lbs is another $50. We tried 'saving' money for our trip by combining two adults luggage for a week into one checked bag instead of paying $39 a piece for a carry on. We were at 41 lbs leaving so in addition to the $41 for the checked luggage we had to pay the additional $30. On the way back, because we had purchased items on vacation and were only allowed two small personal items, we were over the 50 lb mark by 2 lbs and had to pay 55 to get our things on the flight. Don't waste your time with this airline if you want to take anything with you on your vacation."

Contras: "I know there a lot of things that can not be fixed by an airplane such as delays or weather issues but when a flight attendant openly states that they turned up the air for one person at the front of the plane but the rest of the plane is uncomfortable freezing this is something that could be adjusted. Very uncomfortable flight that was compounded by sitting on the runway for over an hour an a half after landing due to a gate not being available. Every time I fly spirit I say never again but this time I will pay more for comfort!!"

Contras: "Second flight I booked with them, both were delayed. The second one was supposed to leave at 10 AM I received an email at around 8AM that the flight was delayed until 2 PM. They said I had to still be there an hour before the original scheduled flight time? I asked when I was actually able to get someone on the phone, why do I need to sit in the airport for 5 Hours? After being very persistent I was told that sometimes Spirit doesn't have gates available, so they want you to sit there and if they happen to get a gate before 2PM they will board and leave. This may work for some but not me. I won't be flying Spirit again."

Contras: "First of all I have never been charged for my carry-on by any other airline, so that was my first big complaint. Not to mention that a charge of $59 for a carry-on is outrageous, especially when they for some reason charge less to check the bag! Second they are the worst on updating you on any changes to your flight whether it was the time or gate location. My flight on the way to Florida was delayed for four hours, and on my return flight they did not help me check in which caused me to miss my initial return flight and almost had the nerve to charge me a fee to book the flight for the next day. The managerial staff is rude and unhelpful, and if it wasn't for the help one good hearted staff member at the counter I'd still be stuck in Florida. Oh and again they changed my gate on the way to FL and on the way back MULTIPLE times! As a matter of fact, I was not told about my gate change for my return flight until the aircraft was about half way boarded! As far as the aircraft itself, the seats are uncomfortable and they even charge you for water. This was the worst flying experience of my life and will never fly this airline again! I hope Spirit goes bankrupt!"

Prós: "The customer service was incredible. I knew what I was getting in to regarding no entertainment, smallish seats, etc. but I did not find the seats uncomfortable and brought my own entertainment. I will travel with Spirit again."

Contras: "I was a bit late getting to Newark, but I only had a carry-on, so needed to grab my boarding pass and just get through security. When I finally found the Spirit Airlines counter in the basement, their electronic kiosk wouldn't work. There was a huge line, so the Spirit employees ignored me. I could not get my boarding pass, even though I would have had time to get through security and run to my gate!!! I had to buy a separate flight on United so I could make it to this wedding. Any refund would be appreciated! Spirit Airlines is horrible!!!"

Prós: "Nothing... I didn't like the way the airline seems to offer such amazing prices only to find out that you pay for EVERYTHING. At this date and time 2017... no airline should have to charge for a simple carry on. Overall, I was unhappy with the experience. I would not recommend the airline or fly Spirit again. Unless it was an emergency."
Contras: "I didn't like the way the airline seems to offer such amazing prices only to find out that you pay for EVERYTHING. At this date and time 2017... no airline should have to charge for a simple carry on. The $9 club is really not that much of a discount when you are paying for everything like seat selections and carry ons. If the airline is going to charge for everything, then at least the hand out of water, coffee or a simple bag of buts or chips should be avail for FREE. I also couldn't believe there was NO WIFI not even avail for purchase. Its 2017 - come on. The seats are so uncomfortable also....stiff and hard. Not even support for your head or back."

Prós: "flight was cancelled, next available was delayed due to weather which I understand is not controllable. Was able to book a flight on another airline and was more than halfway home when the Spirit flight took off"
Contras: "Inaccurate information from email alerts stating flight was delayed when it was cancelled. Paying to have an assigned seat is ridiculous! If I buy more than 1 ticket at a time please figure out how to program the seat assigments so everyone sits together. I understand charging a fee for first class, business, class, exit row, ETC. but come on the seats didn't even recline. The personnel were all polite but that doesn't help when the information from them is wrong. I don't care how big a smile you give me or how many times you say I'm sorry."

Prós: "The crew were friendly."
Contras: "The airline emailed customers that the flight was delayed by almost two hours. We arrived 1 hour 45 min before the new departure. The website still said the delayed time. When we were trying to check in the service desk told us the plane was being boarded and the delay was no longer needed. We had to take later flight and the girl joked that "at least we weren't as bad as united airlines because they dragged someone off." Terrible experience. There is definitely a reason it's a budget airline. Will never fly with them as long as I live."

Prós: "Spirit airlines was undoubtedly the worst airline I have ever experienced, and I will not be flying with them again."
Contras: "Customer service was nonexistent and the staff seemed to have no idea what they we're doing."

Prós: "The crew was pleasant"
Contras: "The seat was extremely uncomfortable. The seat itself was so small it did not accommodate the length of my legs to the knee. I felt like I was going to slide out of my seat. There was no leg room. I am only 5 feet, 2 inches tall and I felt cramped and uncomfortable. I was in the middle seat and could not sit comfortably without touching the stranger who sat next to me. I don't expect first class leg room but I have never been as uncomfortable on any other airline. Lastly, my luggage did not make it on to my flight so I left the airport without it. My bad was delivered to my house, but it took 32 hours to arrive, arriving at my house at 9:30 PM on the following day."

Contras: "It was a terrible experience!!! Stinky way to end a vacation!! From the moment we entered the terminal, SPIRIT handled everything poorly. They had 5 agents working to handle 5-6hundred passengers. There was only one agent walking the floor answering questions. He was nice enough to me but in his frustration, he was very rude to other passengers. People were getting nervous that their planes were boarding and they still hadn't checked their bags. This caused people to try and cut in front of other people in line and of course those passengers became angry. After finally getting through that mess, we got to our gate in a different terminal (which was also confusing because our boarding pass said terminal 3 which we went to first only to find out that we needed to go to Terminal 4 to check in and then walk over to terminal 3 to board). Once we boarded the plane they told us that the computer system was down so they could not put in their flight planes so they let us off the plane. We re-boarded the plane and finally landed home around 2:00 in the morning. By the time we got our luggage and drove home (20 minutes) it was 3:15. Overall Stinky!!!!!"

Contras: "Out flight was cancelled due to poor weather in Newark. Spirit wasn't at fault for the bad weather, but they left us high and dry in the aftermath. They gave us no help or information how to rebook, and chaos broke out as a couple hundred confused passengers scrambled to find temporary accommodations. My family ended up staying overnight in the Orlando Hyatt airport hotel, and booking a flight the next day at expensive last-minute rates. We ended up paying $340 for the hotel, and $2500 for the flights, for a total additional expense of $2840.Because Spirit refunded us $1200 for the cancelled flights, we ended up losing "only" $1640 to get home, with no help from Spirit to mitigate our loss or even to advise us what to do. This is not how an airline, even a low-cost airline, should treat its passengers. I heard many passengers, in the scrum of confusion after the cancellation, vowing that they'd never fly Spirit again, and it's hard to argue with them."

Prós: "The flight crew was nice. Not their fault they have to push to sell everything on the flight. Very uncomfortable. They were pushing from credit cards to expensive food and drinks ($3 sodas). I bough ticket thru another site and nowhere it asked to pay $50 for carry on? I paid when I got to the airport. The sears very tight and uncomfortable. Seats to recline back and if your sleepy forget it, you will never get comfortable unless you pay to get a window seat. The price you pay will be the same as competitor flights at the end after you pay -To check in your carry-on ($55) or luggage ($50). -Pay to choose your seats or they will chose random for free. -pay to buy snacks or soft drinks -they push you credit cards (really) Not with it."

Prós: "2 flight delays and then a cancellation. Wasted our Saturday at the airport. Then they can't rebook us until Tuesday-they did not demonstrate care. Here is your $ back for this leg of the flight-could not rid of us fast enough. Now we had to book last minute with another airline, paid crazy price for the one way trip and from the West Palm Beach airport around 40 miles away-had to get there on our own. Charge you for everything crazy $. The discounted advance price for a carry on bag is $45 each way. Assigned seats-we charge you for that too. The smallest seats, -0- recline matches their-0- cushioned seats, no drinks or snacks, no movie, not even music, not even water. No wonder there was a tiny tray. Going out of Newark was fine. Even arrived early and the employees were good. That was all. Spirit airlines-Never again!"