Encontre passagens aéreas baratas de Aeroporto Internacional do Rio de Janeiro-Galeão a Joanesburgo

Prós: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."

Prós: "comfortable seating, friendly helpful crew, good food"
Contras: "sometimes too cold sometimes too warm"

Prós: "Crew was great, seating comfortable."

Contras: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"

Contras: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Prós: "crew"
Contras: "children entertainment"

Contras: "seat comfort"

Contras: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"

Prós: "On time. Check in was very easy."

Prós: "Seats were very comfortable"
Contras: "The boarding was a bit unorganized"

Prós: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Prós: "Nothing"
Contras: "Delayed, bad entertainment system, lost our luggage"

Prós: "Nothing about it"
Contras: "They didn't even take us!"

Prós: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Contras: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."

Prós: "We did not get on any flight to NY!!!!"

Prós: "The food wasn’t bad"
Contras: "Business seats suck"

Contras: "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

Prós: "Small screens. Hard to use"

Contras: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Contras: "They left my bag in Switzerland"

Contras: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Contras: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Prós: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Contras: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Contras: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Prós: "typical Swiss quality"
Contras: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Contras: "My seat did not recline and my tv did not work"

Prós: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Contras: "The flight was an hour late, causing us to miss our connecting flight."

Prós: "GREAT SERVICE, GREAT PEOPLE!"

Prós: "good stuff"
Contras: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Prós: "The chocolate"
Contras: "The entertainment system in the main part of the plane was not working luckily I had a good book otherwise I would have been very upset."

Prós: "The plane was clean, on time, and the staff were professional and friendly."
Contras: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."

Prós: "My upgrade to first class. Service she good is good considering short flights"
Contras: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Prós: "Flight attendants"
Contras: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Prós: "Entertainment was excellent and they made it a very comfortable flight."

Prós: "Crew handled it well"

Prós: "Great customer service."
Contras: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Prós: "fast, all good"
Contras: "-"

Prós: "The Crew was wonderful."

Prós: "Good seats - comfortable Attentive service"
Contras: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Prós: "Food, service, beverages, film selection."
Contras: "N/a"

Prós: "Easy and comfortable. Service was good and with a smile. The planes were clean and arrived on time for my connection."
Contras: "The WC was so small I could barely even stand in it."

Prós: "I like that Coke Zero was available."
Contras: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."

Prós: "Everything is excellent"

Contras: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."

Prós: "We were able to purchase an upgrade at the airport -- was a great experience."

Prós: "The crew was very attentive and accommodating."

Prós: "Nothing"
Contras: "The most racist and unfriendly and uncivilized people ever."

Prós: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Contras: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"

Prós: "All but the service"
Contras: "Flight attendants seem confused. Service was below par. Took forever to clean food service. Business class had the lights off after dinner at least 40 minutes before we did in Economy. Couldn't get water I requested for a long time."

Prós: "Loved this flight, crew was amazing!"

Contras: "Beef main course overcooked and dry."

Prós: "Crew was good. Nice meals. Good entertainment..."
Contras: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."

Prós: "Smooth and easy flight"
Contras: "Food and drinks served late"

Contras: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."

Contras: "No complaints. Good vegan food."

Prós: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Contras: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Contras: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."

Prós: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Contras: "Slightly too cool but I had an extra blanket and that is preferable to hot."

Prós: "Nothing"
Contras: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"

Prós: "Upgraded to business class."
Contras: "Flight delayed."

Prós: "Leg room"
Contras: "No internet"

Prós: "The service was outstanding!"
Contras: "Someone stole my phone charger :("

Prós: "I liked the comfort of the seats and the spaciousness of the area allowing for standing out of the way. The service was exceptional and the food on this flight was very good. Entertainment was also very good."
Contras: "My only suggestion would be if the crew would inquire if you've ever flown either with Lufthansa or specifically business Class and just give tips if needed. Other than that, on this leg of our journey we had no complaints."

Prós: "Good plane and service"

Prós: "Crew"
Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Prós: "Excellent service during the two hour trip. No complaints whatsoever!"
Contras: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Prós: "Flight was good, comfort was good. Crew was not very friendly."
Contras: "The food on Lufthansa flights is getting worse and worse."

Prós: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Contras: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Prós: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Contras: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."

Prós: "Nothing"
Contras: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Prós: "friendly, capable crew."
Contras: "Moved to accommodate bigger passengers. Moved to a seat where the movie list was shortened (crew said all the TVs hadn't been updated yet), seat didn't recline (last row), and it was bright and noisy (galley behind me)."

Contras: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Prós: "Crew helped us with connections"
Contras: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Prós: "They were waiting for us even we were running late from connecting flight, everybody was super nice"

Prós: "Ewerything"

Contras: "Everything.UEverything.United is suck"

Contras: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."

Prós: "Best trip and crew that i ever had"
Contras: "Nothing"

Prós: "Great service!"
Contras: "Nothing"

Contras: "The on board entertainment sucks you need to upgrade"

Prós: "The snack was really good (a salami sandwich and a glass of wine)."

Contras: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Contras: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Prós: "Everything"
Contras: "Not a thing"

Prós: "Perfect"

Contras: "The seat was getting pushed back"

Prós: "I love the food and service Excellent ..50."
Contras: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."

Prós: "Ouldn't have been better Good choice of movies Food was fine"

Contras: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."

Prós: "None"
Contras: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Contras: "It was delayed by 9.5 hours!!!!!"

Prós: "Lovely crew."
Contras: "Boarding process was unclear."

Prós: "Everyone is very very nice!"

Prós: "Food & Entertainment were OK"
Contras: "My seat was 32C , me being disabled (wheelchair). My wife seat was 32 A and was DEFECTIVE. It could not be lowered towards the back, actually it has only the fixed position (all the way up). The lady from the seat before my wife's (31A) was lowering her seat ALL THE WAY. my wife protested, the crew tried unsuccessfully to adjust my wife's seat. Finally, instead of considering my condition and relocating us to some other seats (there were several free on this flight), the crew's lead stewardess (Friederich ?- I could not read the label, she kept it under her jacket) decided to upgrade that couple seats by moving them into the Business Class."

Prós: "Munich airport is convenient and boarding went smoothly"
Contras: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Prós: "The movies, the nice flight attendants, the constant service."

Prós: "Nothing about vayama."

Prós: "Loved business class and the lounge areas. Flight attendants were amazing."
Contras: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"

Prós: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Contras: "Na"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Contras: "Bigger seats the new ones are way to narrow"

Prós: "Comfort"
Contras: "Internet"

Contras: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Contras: "KLM crew exceed our expectations"

Prós: "Just as I expected. And I made my last connection easily."

Prós: "Crew helpful. Food good."
Contras: "Better range of movies please"

Contras: "Don’t be late"

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Contras: "Staff rude and short"

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Prós: "I love the food"

Prós: "Best airline in the business quick efficient and outstanding service What else can you say"

Prós: "Overall booking and airport was ok. Food was also actually quite good."
Contras: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Prós: "The boarding was easy and you didn't have to wait inline for that long"
Contras: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Prós: "Arrived Early!"
Contras: "Left Late :-)"

Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Prós: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Prós: "Lovely staff, good food, great movies."

Prós: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Prós: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Contras: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Contras: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Prós: "Nothing"
Contras: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Prós: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Prós: "Nothing"
Contras: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Contras: "Terrible service in flight and customer service wise .. app functionality was below"

Prós: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Contras: "No complaints at all."

Prós: "."

Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Prós: "Quick (relatively) flight."
Contras: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Prós: "Loads of leg room"
Contras: "Loved everything"

Prós: "It was a short flight so it was O.K."
Contras: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Contras: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Contras: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Prós: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Contras: "Cabin noise and air conditioning too cold, didn't sleep well"

Prós: "Good food, good entertainment system, comfortable seating."
Contras: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Prós: "Flight was quick, professional, friendly."

Prós: "Cops is always a good reason to flight"
Contras: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Prós: "Not much, seats are super uncomfortable"
Contras: "Better code sharing with KLM"

Prós: "Seats are comfortable on Business Class. Service is good"
Contras: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Prós: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Contras: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Contras: "Plane is old and entertainment facilities are no longer appropriate"

Prós: "The crew was nice and the seat comfortable."
Contras: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Prós: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contras: "Seats were not comfortable, even in Comfort + seating isle."

Prós: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Prós: "Entire trip was easy and comfortable."

Prós: "Crew was amazing. Service and food was good."
Contras: "Random TSA check was not needed at the end when boarding."

Prós: "cbvghjkl;"
Contras: "mmmm"

Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"

Prós: "Food was ok."
Contras: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Prós: "The crew was very careful"

Prós: "Crew members"
Contras: "Up to 1 hour late and they leaved my baggage in Paris"

Contras: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Prós: "Flight was on time."
Contras: "Food could have been much better in comparison with other airlines."

Contras: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Prós: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Contras: "The seat padding is rather thin."

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "Not much but the staff"
Contras: "No room, boarding was slow, zero bag or legroom"

Contras: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Contras: "I didn’t have time to make it through customs. Missed my flight"

Contras: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Prós: "Boarding for BUsiness class was fine. Seating was cramped."
Contras: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Prós: "The space and the people"
Contras: "Nothing"

Prós: "I didn’t actually liked the entertainment"
Contras: "I just didn’t enjoy the entrainment."

Prós: "The service"
Contras: "Nothing"

Prós: "Punctual, great food in Premium Economy, friendly crew."
Contras: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Prós: "The food, the service and everything else is fine, quite good."
Contras: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Prós: "Boarding & crew (inc ground staff & check-in) all good."
Contras: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Prós: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Contras: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Contras: "Air France lost my luggage and they can't find it in the computer system."

Prós: "Crew was great."
Contras: "Food could be a bit better. White bread is unhealthy."

Prós: "Boarding was very efficient"
Contras: "Losing my luggage after checking it at the gate when volunteers were needed."

Prós: "Nice Flight Attendants Good Food"
Contras: "Flight was delayed by 1.5 hours"

Contras: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Prós: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Contras: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

Contras: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Prós: "Kind, courteous, attentive crew. Smooth flight."

Prós: "Good service"
Contras: "I was not given my original reserve seat and no reason was given"

Prós: "Same as above, the crew was very friendly and the food was great."
Contras: "Seating was cramped and uncomfortable for a tall person."

Prós: "Friendly crew, clear information about the delay"
Contras: "Chaotic boarding process at CDG and my seat was broken"

Prós: "i tried to cancell my flight but didnt answer me1"

Prós: "Clean plane, efficient crew, food OK. Boarding was organized"
Contras: "No entertainment and no power plug to charge devices."

Prós: "Courtesy staff excellent!"
Contras: "Console for gaming poked guy in front. Needed joystick"

Prós: "The crew was nice.."
Contras: "No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Prós: "Complimentary entertainment"
Contras: "Major delays"

Contras: "Exiting passengers from the rear exposed the entire flight as people had to walk past those seated from the back to front. Great social distancing and we'll done British Airways"

Contras: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Prós: "No and no."
Contras: "Very crowded in.club class. Way lower standard for business class as compared to the other airlines."

Prós: "Crew was friendly and everything was perfectly on time!"

Contras: "4 hs delay"

Prós: "The flight was on time and landed early"
Contras: "The bags could have come out earlier and the food could be better"

Contras: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."

Prós: "Leg room fantastic"

Prós: "The crew were very attentive and there was a large variety of in-flight entertainment."
Contras: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."

Contras: "Direct flights to and from South Africa to USA not via Middle East"

Contras: "Very narrow seats"

Prós: "The crew, the food and the smooth journey."

Contras: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Prós: "That the flight was on time."
Contras: "not applicable."

Contras: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Prós: "Quick boarding."
Contras: "Nothing. Pretty good for a short trip."

Prós: "Good Crew, Good Flight"
Contras: "better movie/entertainment selections"

Contras: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"

Contras: "Better business class seats"

Contras: "Delayed, twice!"

Prós: "New Years flight... very special. Great staff and grear entertainment on board"
Contras: "The flight data was not showing... could have been interesting especially on a New Years flight"

Prós: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Contras: "The beverages thing above."

Contras: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Prós: "Usual BA welcome"
Contras: "Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left."

Prós: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Contras: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"

Prós: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Contras: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"

Prós: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Contras: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."

Prós: "I liked the seats that I got. Staff were friendly and it was a comfortable flight overall."
Contras: "There wasn't enough drinks (water etc) coming around after meals."

Prós: "Food was tasty"
Contras: "Was delayed"

Prós: "Quick and efficient boarding."
Contras: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Prós: "After 18 hours of travel I just slept on this flight. Got on, fastened my seat belt, and don't remember take off or landing!! But the plane was MUCH cleaner and nicer than our international flight."
Contras: "Flight crew was a bit loud and it woke me up a couple of times, but it was at 2 pm. So I didn't expect them to be quiet."

Prós: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Contras: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."

Prós: "Crew were excellent. Very friendly and helpful."
Contras: "Boxes under the seat in front took up legroom (but it did ensure good entertainment options). Could have offered some more drinks."

Prós: "The staff was great, friendly, helpful and professional."
Contras: "I thought the food lacked imagination, was skimpy and too hot. I burned my mouth several times. I really do not like having to pay for a booked seat. I have special needs at my age and so booking early is how I typically make sure I can access the bathrooms easily without climbing over sleeping passengers. I picked flight for the price, but in the end I should have stuck with Delta, KLM and Air France and got the extra miles as with seat bookings and only one bag allowance, what I ended up paying did not make it worth it. Oh well, live and learn. Seats were tight, anyone bigger than me would have really struggled."

Prós: "Friendly and helpful crew"
Contras: "My wife and I having to sit in separate seats when there were seats available next to each other. Being charged excess baggage when one suitcase was weigh under weight"

Prós: "All the normal stuff of flying domestic."
Contras: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."

Prós: "I have physical limitations and required assistance stowing overhead luggage and help getting out of seat. Crew were terrific. Wheelchair assistance also great. Travels on my own."

Prós: "Made up for time due to a big tail wind"
Contras: "Took off late and had to wait 45 minutes for luggage"

Prós: "Flight was on time,actually ahead of time."
Contras: "Aircon was not efficient. Very hot in the plane."

Prós: "The space on the A380 is nice, comfortable seats, and the crew was very considerate"
Contras: "No between meals drinks (like water, etc.) or snacks left out on this 11 hour flight. The seats are still a bit close together... for the comfort of a long legged man behind me, I was not really able to recline my chair at all."

Prós: "Aside from the typically narrow seats, the service included all the hallmarks of higher-tier service, such as hot towels, cloth napkins, a good meal, and so on. The crew was attentive, as well."

Prós: "Timely."
Contras: "The airplane was really old. The screens wouldn't start for a really long time. Very, very few options for movies and the screen and sound had terrible quality. Food was not really good."

Prós: "Staff was extremely friendly"
Contras: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."

Contras: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."

Prós: "Strong tailwind brought us in 30mins ahead of schedule."
Contras: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."

Contras: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."

Prós: "Great food. Ground staff were very accommodating."
Contras: "Flight crew attitude. Cramped seating."

Prós: "Everything was good after we finally left."
Contras: "Due to mechanical issues, flight was canceled. Missed a day of our honeymoon as a result. Compensation offered as a result was unsatisfactory."

Contras: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Prós: "Gold muffin."
Contras: "Lots of turbulence so only business class got drinks does not make sense how is it that turbulence only stops economic people from getting drinks."