Everything was good. We had One drink plus one snak and one coffee during the flight.
De novo o desembarque foi inventado por algum maluco - f=ilas enormes nos correodres
Atrazo de 2 hs. A azul apanhando na ida e na volta. Me criou problema com estacionamento pré pago aqui em Curitiba
Mais espaço entre poltronas.
Ótimo voo, entretenimento e Internet.
Não houve disponibilização de lanche devido as regras definidas para combate ao COVID-19, portanto esse item deverá ser desconsiderado em minha avaliação. A TV não funcionou adequadamente, ficava falhando.
Seat doesn’t recline - had to travel 8 hours like a zombie, Besides, sound on entertainment device (TV) only one channel worked. Was monaural not stereo (just one side) Stewardess said “sorry” meaning “it’s your problem
The Campinas airport has very poor signage, access for gate A8 is very confusing. Need more info on how to get from a domestic flight to international boarding. The place is a maze
The flight was late so my connecting flight I missed to Curitiba, they couldn’t hold the flight for five freaking minutes while I ran across the airport I’m 64 years old but that’s OK I made accommodations and got me on another flight six hours freaking later
Aeronave muito confortável, gostando cada vez mais da azul
Devido a dois cancelamentos de duas viagens por parte da Gol, marquei passagens pela azul. Fiquei espantada. Pontualidade, simpatia e cortesia foram os pontos altos das minhas viagens. Gostei de tudo e agradeço.
Good have been much better being informed of the delayed.
Espaçamento entre cadeiras
Prós: "The food served was really good."
Contras: "Menos pessoas no voo, que estava lotado. Em tempos de covid não é recomendável aglomerar, mesmo com a/c de última geração."
Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"
Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."
Contras: "Uma excelente experiência viajar pela Azul. Super recomendo"
Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"
Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."
Prós: "Tripulação excelente"
Contras: "Opções de snack na ida"
Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Prós: "Same comments as before: comfortable airplane, good food and friendly crew."
Contras: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."
Prós: "Saiu no horário combinado e pousou alguns minutos antes. Atendimento a bordo foi muito bom."
Contras: "A princípio, nosso voo sairia às 19h30m e foi alterado para as 23h50, causando um certo transtorno."
Prós: "Azul airlines the best !!"
Prós: "The crew as fine!"
Contras: "The gate at the airport changed"
Prós: "Eu cheguei em São Paulo."
Contras: "O voo atrasou e além disso estava MUITO calor dentro da aeronave."
Prós: "We got all of our bags! No lines. Smooth sailing"
Contras: "Very narrow seats"
Prós: "Pontualidade e cordialidade"
Contras: "A comida de bordo"
Contras: "Houve atraso sem a menor justificativa aos passageiros"
Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"
Prós: "Tripulação muito atenciosa"
Contras: "Entrega de bagagem em Viracopos. Péssima"
Contras: "O embarque foi péssimo e demorou desde o inicio quase uma hora para ser completado, atrasando o vôo. Havia um cheiro forte de urina na aeronave. Os assentos dos novos A-320 são muito desconfortáveis. A Azul precisa atualizar os filmes da Azul Play...são os mesmos há tempos."
Prós: "A rapidez no embarque depois de autorizado com muito atraso"
Contras: "Atrasou muito sem explicações da tripulacao"
Prós: "Tripulação e brinde referente ao dia das mulheres"
Contras: "Tempo para entrega dos snacks para quem está nas últimas filas"
Contras: "Falta opção de Proteína no lanche"
Prós: "Fizeram o que puderam"
Contras: "Conforto e entretenimento"
Prós: "Poltrona com defeito"
Prós: "Gentileza dos comissários"
Contras: "A comida foi péssima."
Contras: "Tudo é nota 10"
Contras: "O sistema de audio/video estava inoperante. Luz do lavabo com defeito"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"
Contras: "Demora e muito calor dentro do finger para o embarque. Além distraído de 40 minutos na chegada"
One of the better airlines I have flown
Baggage charge is nothing short of obscene, especially w/ lack of service provided
I am a big guy and seated to another big guy, the experience was uncomfortable . The crew provided excellent service
Prós: "Seats were comfortable"
Contras: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Prós: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Prós: "Crew was particularly lively and friendly. The chocolates were awesome"
Contras: "No entertainment throughout"
Prós: "Muy confortable, la amabilidad de los tripulantes"
Prós: "Crew was great, seat comfortable, food was fine."
Contras: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."
Prós: "The food"
Contras: "If there was Headphones on flights"
Prós: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Contras: "More snacks maybe lackerli"
Contras: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Prós: "Outstanding service by the crew."
Contras: "Seats in economy area little cramped"
Contras: "Very hot on board"
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Prós: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Contras: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."
Prós: "Punctual modern aircraft."
Contras: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Contras: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "The food that I did get was decent There was wine A couple decent movies were available"
Contras: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"
Prós: "Best flight for a long time. great service and entertainment."
Contras: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Prós: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Contras: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Contras: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."
Prós: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."
Contras: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Prós: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Contras: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Prós: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Contras: "Seats from JFK to Zurich were a little bit squeezed."
Prós: "Nothing remarkable"
Contras: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."
Prós: "He service was fantastic."
Contras: "I wasn't able to select seat before boarding"
Prós: "Everything was as accommodating as possible."
Prós: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Contras: "Warm and excellent customer service :)"
Contras: "Staff not very friendly. Very small seat. Worn out plane."
Prós: "It was on time"
Contras: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."
Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"
Prós: "Great Food and very pleasant personnel."
Contras: "Choices of music and movies."
Prós: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Voo com atraso, Equipe atenciosa. Entretenimento não se aplica. Tivemos problema com a liberação da bagagem, ficamos mais de uma hora na esteira à espera da bagagem sem nenhuma informação. O problema foi com a bagagem de todos os passageiros. Depois de uma hora e trinta quando formou-se uma enorme fila para reclamar as malas a bagagem foi lebrada. Até então nenhuma informação. Muitos passageiros habitantes de Munique foram embora e suas bagagens estavam na esteira.
OMG! The 5/21/2022 flight was canceled after we were on board over 3 hours! NO AIR CANADA rep to help! No Air Canada gate to check in with. It was total chaos at the Lisbon airport. Trying to get out today, 5/22/2022, the Air Canada agent said we. needed a new Covid test, only to find out AFTER we paid 20EU, that it was NOT needed. They were not educated on the rules, even though they knew they were checking in people from the canceled flight. Totally UNACCEPTABLE! I will never fly Air Canada again, operated. Y Lufthansa. I plan to post on Facebook and Twitter how bad this was.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
The flight was ok the food was not edible!!!
Prós: "Crew was nice"
Contras: "The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you"
Prós: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Contras: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"
Contras: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."
Prós: "Nada. Assento não reclinava"
Prós: "Pilot kept us informed throughout the flight."
Contras: "Onboard services."
Contras: "Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam."
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "The seats were very spacious and we were fed on the flight!"
Contras: "In flight entertainment."
Prós: "Everything except the checking in process"
Prós: "It was very comfortable and service was great and good food and drink"
Prós: "Space in cabin, friendly crew and nice food"
Contras: "Shorter stoppage ;)"
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "Good leg room in aircraft and comfortable seating."
Contras: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "Crew was amazing"
Contras: "Flight was delayed"
Prós: "Flight on time, crew polite and ready to help"
Contras: "Seats in the plane a little closer to each other than usual I think."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "The boarding was smooth and efficient. We left and landed on time a very good flight."
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "Excellent service and food"
Contras: "Didn’t like the food"
Prós: "Wider economy seats"
Contras: "Metal box impedied foot space for 15 hours and monitor froze several times during flight"
Prós: "Flight, crew, arrival were good"
Contras: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."
Contras: "See previous comment. Airline service needs to be vastly improved."
Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Facilities for short connections.
Voo atrasou uma hora para aguardar passageiros em conexão.
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Contras: "Friendlier crews"
Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Contras: "Allow business passenger to use front bathroom."
Prós: "Absence of food"
Contras: "In flight service"
Prós: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Contras: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Contras: "Still don’t have my luggage yet"
Prós: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Contras: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "very nice crew"
Contras: "my bagfage was lost"
Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Contras: "Not being 1 hour late"
Prós: "Refeições de alto nível"
Prós: "Slow service."
Contras: "Better communication!"
Prós: "Great plane and staff"
Prós: "Seat was good"
Contras: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Prós: "Overall booking and airport was ok. Food was also actually quite good."
Contras: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Prós: "Face recognition was amazing"
Contras: "Too hot on plane"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Friendly crew."
Contras: "So many people on a 747!!"
Prós: "The attendants took great care of us. Super smooth flight."
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Adorei a companhia é super recomendo
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Contras: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Prós: "Seats ok. Crew is super. Drinks offered"
Contras: "Nothing, AF rocks"
Prós: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Prós: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contras: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contras: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Prós: "More leg room"
Prós: "Very friendly crew"
Contras: "In-flight system had some errors"
Prós: "Polite and friendly service"
Contras: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Prós: "The crew was terrific."
Prós: "It was very comfortable and pleasant."
Contras: "Could be a little better the service, the dinner was late"
Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Prós: "Tripulação excelente."
Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."
Contras: "The craft is a bit old. Harsh landing."
Contras: "Boarding clusterf..."
Prós: "Crew was nice."
Contras: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Contras: "There was no entertainment and the food could be better"
Prós: "Food and wine. Entertainment."
Contras: "Sat closer to water closet. Maybe more air freshener in there."
Prós: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Contras: "Boarding at CDG was awfully slow"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Contras: "wine selection divider between seats"
Prós: "Extremely hot the plane"
Prós: "Good selection of movies"
Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Contras: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Prós: "Food and wine was very good. Music selection was excellent."
Contras: "Not enough leg room."
Prós: "If the flight would have leave in time we would receive our luggage in time"
Contras: "Plane left more than 40 minutes late with no explanation or apology."
Prós: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Contras: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Contras: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Prós: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Contras: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Prós: "I liked the crew, they were professional and tried their best"
Contras: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."