Encontre passagens aéreas baratas de Houston para o Brasil

Prós: "Very caring, and pay full attention to passengers."
Contras: "Better food quality, more movies please."

Prós: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Contras: "The second food service."

Contras: "Excellent"

Prós: "Entire crew members, food, drink, hospitality & aircraft."
Contras: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."

Contras: "Wonderful food and service"

Prós: "Good"
Contras: "Good"

Prós: "Crew was great. Economy premium was definitely worth the extra cost"
Contras: "I wish the flight wasn't 13 hours haha"

Prós: "Everything on time"
Contras: "no outlet to charge phone"

Prós: "Food and services"

Prós: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Contras: "Nothing bad"

Prós: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Contras: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."

Prós: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Contras: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."

Prós: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Contras: "The food was horrible. The selections for movies is quite limited."

Prós: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."

Contras: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."

Prós: "The crew are so courteous and helpful."

Contras: "very average"

Prós: "The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat."
Contras: "I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space."

Prós: "Nice short flight. Houston is easy to navigate. Staff were friendly."
Contras: "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."

Prós: "Nothing"
Contras: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Prós: "More space than usual between chairs. Crew is friendly."
Contras: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."

Prós: "Great service."

Contras: "https://twitter.com/devanshsoni10/status/940564856142311424"

Prós: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"

Prós: "Crew are nice, helpful and polite"
Contras: "Airport problems turned it into a very long flight. We circled around Narita for hours"

Prós: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Contras: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"

Prós: "Incredible service"

Prós: "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
Contras: "Seat would not recline. That should be standard. My back was sore after trip."

Prós: "Service"
Contras: "Ordered Fruit Meal. It did not have a variety."

Prós: "Food, staff, and entertainment."
Contras: "Tight space and the tray was on the dirty side."

Prós: "Food and movies."
Contras: "One of the stewardess had an unfriendly look on her face."

Contras: "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."

Contras: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Contras: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."

Prós: "Seat"
Contras: "Food was a bit salty. Bread was so cold."

Contras: "Plane was hot and a lot of food but it wasn't very good."

Prós: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Contras: "The seats seem small and are ok in comfort."

Prós: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Contras: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."

Prós: "The flight got me home."
Contras: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."

Prós: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Contras: "I disliked that the seating did not have its own personal air. At times I would get hot."

Prós: "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
Contras: "No instructions on how to use the remote for the television."

Prós: "n/a"
Contras: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."

Prós: "Smooth flight with great service"

Prós: "Very comfortable and nice lighting. Not too bright"
Contras: "The overhead light is too far up and when I turn on the light it's lightning up more than just my seat. Other people beside me are sleeping and it's too bright to turn on the light."

Prós: "Good service"

Prós: "We were the first to be there in line in wheelchair yet we were the last to be assisted."

Prós: "Although there was a little delay on boarding, everything went well and will fly with ANA again."

Prós: "I can't really think of anything I liked much about that flight other than to say Thank God we landed safely."
Contras: "The flight was overbooked. It was a cramped flight. We had problems with the landing gears and had to be pulled off the Tarmac by firefighters. It was quite a frightening experience."

Prós: "Food is good. Bottled water is provided during meal. Leg room in economy class is good"
Contras: "Seats are already auto assigned. I did online checkin as early as it opened but no more seats to choose from. On-flight movies are limited and old movies"

Prós: "The food served was really good."

Prós: "they change the gate last min"
Contras: "Should advise the passagers better"

Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "p"

Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."

Contras: ".."

Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"

Prós: "pontualidade"
Contras: "o atendimento da tripulação"

Prós: "Aeronave confortável, tripulação prestativa, bom entretenimento, ótimo pouso."
Contras: "Nada"

Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"

Contras: "O pouso poderia ser melhor. Muito ruim o pouso."

Prós: "Infraestrutura do avião e serviços oferecidos."
Contras: "Preço da passagem"

Prós: "Great experience overall"
Contras: "No complaints"

Prós: "Avião menor, mais confortável"
Contras: "Maior oferta de vôo VCP SSA Chegada muito tarde em SSA"

Prós: "The crew was amazing"

Contras: "Minha mala não chegou ao destino, estou fora de casa apavorado!"

Prós: "Gosto muito de viajar com a Azul"
Contras: "Faltou o meu lanchinho favorito, o de queijo, kkk"

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Prós: "O embarque foi rápido e facilitado, assim como o check in."
Contras: "Desrespeito com a bagagem. Quebraram minha mala. O assento já era apertado, e colocaram uma passageira com obesidade mórbida ao meu lado, nas cadeiras centrais. Ninguém tentou sequer mitigar o problema evidente."

Prós: "Pontualidade"

Prós: "We got all of our bags! No lines. Smooth sailing"

Contras: "Very narrow seats"

Prós: "Wifi para troca de mensagens a bordo e muito bom serviço!"
Contras: "Configuração da aeronave desconfortável. Muito mais assentos que as companhias concorrentes no mesmo espaço. A falta de entretenimento de bordo é um ponto negativo. Vôo se torna cansativo. O Entretenimento de bordo pelo celular é desconfortável para um vôo mais longo, além de poucos canais ao vivo."

Contras: "Saudades da tela com opções de entretenimento. esse azul play nao funciona"

Prós: "Aeronave em ótimas condições e bastante confortável"
Contras: "A refeição, não tinha disponibilidade de todas as opções do menu e a comida não estava saborosa."

Contras: "Comida - preferível vender que servir aquilo que a azul serve"

Prós: "My seat 28H didn't recline"

Contras: "Fomos enganado pela equipe de do aeroporto. Quando fui despachar a bagagem, eles elevaram que a aeronave seria trocada e poderíamos a conexão. Mas tinha um amigo meu no mesmo voo e ele embarcou normalmente e chegou no horário estimado. Uma safadeza da equipe de Porto Alegre."

Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplicidade a melhor."
Contras: "Nada"

Prós: "Consegui antecipar o último voo."
Contras: "Primeiro voo atrasou"

Contras: "Organização em Lisboa."

Prós: "Da tripulação"
Contras: "O entretenimento"

Prós: "Tripulação muito atenciosa"
Contras: "Entrega de bagagem em Viracopos. Péssima"

Contras: "More recent movies on board"

Prós: "Atendimento"
Contras: "Equipmento... assento sem encosto de cabeça horrível"

Contras: "Conexão atrasada e quase perdi o voo de viracopos para Brasília"

Prós: "Fizeram o que puderam"
Contras: "Conforto e entretenimento"

Prós: "A azul é a melhor companhia aérea brasileira hoje. Aviões muito confortáveis e funcionais. Check in prático, direto no app e cartão de embarque na Apple Wallet, sem carregar papel. Excelente! Gosto muito do Sky à bordo, que possibilita entretenimento durante todo o vôo. Ótimo."
Contras: "O grande ponto negativo (e não é só a Azul) é a redução dos serviços aos passageiros (como franquia de bagagem, cobrança na marcação de assentos, serviço de bordo), sem a redução do valor das passagens. As companhias aéreas restringiram os serviços, mas continuaram cobrando como antes."

Prós: "Falta de equipamentos"

Prós: "Poltrona com defeito"
Contras: "Poltrona"

Prós: "Do atendimento a bordo pela tripulação."
Contras: "O desembarque em Viracopos, pois foi péssimo. Tivemos de descer de escada e pegar ônibus, depois de meia-hora de espera dentro do avião e sem o ar-condicionado ligado. além de muito pouco atenção da companhia e demora excessiva na entrega das malas."

Prós: "Good food, good plain condition, good entertainment"

Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Contras: "Não tem sala vip"

Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."

Prós: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Contras: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Prós: "Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!"

Contras: "No much space in the seats"

Prós: "tranquilidade como sempre e a tripulação sensacionais ."

Prós: "On time excellent attention perfectly clean"
Contras: "Food"

Prós: "Crew not a smile"
Contras: "Need to tv or some view for anything"

Prós: "A tripulação foi muito bem."
Contras: "O conforto para o pernoite poderia ser melhor."

Prós: "Embarque"
Contras: "A tripulação poderia falar portugues."

Prós: "Vuelo tranquilo y todo a su hora"

Prós: "Buen servicio y llego a su hora programada"

Prós: "I always love flying Copa. The staff is always great and the planes are always new, clean and comfortable."

Prós: "Da comida"
Contras: "As poltronas, depois de 6h de vôo, pareciam feitas e pedra."

Contras: "I will never fly with Copa airline again"

Prós: "The boarding was quick and the flight on time."
Contras: "I would add subtitles to the movies and shows."

Prós: "Os funcionários"
Contras: "Cadeiras apertadas."

Prós: "It was a great fly smoothly"
Contras: "Everything"

Prós: "bom entrenimento, com filmes oscarizados em 2019. bom espaço para as pernas. serviço de bordo com jantar e lanche de boa qualudade."

Prós: "atendimento rápido. avião moderno, confortável e com bom espaço para as pernas, mesmo com meus 1,87m. e teve serviço de refeição, com jantar e lanche, diferentemente do vôo de ida que não teve jantar..."

Prós: "A tripulação foi de uma atenção super especial"
Contras: "Nada"

Prós: "Como viajamos na saída de emergência, tivemos uma viagem excelente, com muito conforto. A tripulação foi de uma atenção super especial."
Contras: "Creio que o plano de refeições."

Prós: "apesar de ser um voo de 75 minutos, serviram lanche com bebida. tripulação muito simpatica. que diferença da tripulação internacional..."
Contras: "o atendimento em terra é muito ruim. depois que vc desembarca do voo internacional para fazer a conexão não tem ninguem para auxiliar os passageiros para onde, qual será o portao de embarque. o passageiro que se dane numa peregrinação... muito cansativo em um aeroporto grande como o de Tocumen."

Prós: "o atendimente em terra e a qualidade da aeronave, nova e bem espacosa."
Contras: "foi meu primeiro vôo intercontinental que nao houve serviço de jantar. apos 30 minutos de voo serviram um saquinho de snacks com bebida. e somente após 5 horas de vôo serviram algo que poderia ser o breakfast, se fosse mais saboroso. minha primeira experiência com a Copa que se tornou decepcionante."

Prós: "Crew was not aware of the drunken state of the 2 passengers sitting next to me . The 2 passengers got on the flight each with 2 beers . They finished it even before the flight took off . They then requested more drinks from the crew which they were given. I personally told one of the crew not to ser"
Contras: "Crew should have seen the passengers Mis behaving and refrained from giving alcohol to the 2 passengers"

Prós: "The flight was scheduled to depart at 9:26 and I got to the gate before 9 and they were on last call, which was surprising."
Contras: "The sandwiches could have been better"

Prós: "Boarding was amazingly fast."

Contras: "Seats are uncomfortable Food was terrible."

Contras: "I did not like the chicken sandwiches or artificial eggs served on the breakfast portion. I felt sick for hours after the flight"

Contras: "Malas extraviadas e não encontrei ninguém para me ajudar!"

Contras: "Comida fraca, pouca reclinação das cadeiras, entretenimento fraco."

Prós: "A tripulação bem educada"
Contras: "Não tem um entretenimento p crianças . Sem espaço . N tem opção de comida ."

Prós: "O atendimento da tripulação"
Contras: "As cadeiras pouco reclinável , pouco espaço . E a comida também n gostei poucas opções"

Prós: "On time"
Contras: "Chairs"

Contras: "Ordered a vegetarian meal and did not receive if"

Prós: "They serve a meal on most flights."
Contras: "When something goes wrong, like when our flight was oversold, the customer service is deplorable at best."

Prós: "Tv"
Contras: "O resto e mais do mesmo"

Prós: "Sair do avião"
Contras: "Calor no aviao, comida MUITO ruim, poltrona dura e pequena, sem acesso usb nem nada"

Prós: "Quando se fala em voo com conexão a expectativa geralmente é de algo muito cansativo. Não foi o caso. Equipe de check in muito prestativa e eficiente. Poltrona espaçosa com boa tela de entretenimento e USB funcionando. Isso faz diferença:) Vôo tranquilo e no horário."
Contras: "A parceria com Star Aliance Gold e superior precisa ficar mais clara. Parceria pra acumular milhas, mas não pra usar os benefícios de embarque. Sugiro um maior esclarecimento para o consumidor e para o time de terra."

Prós: "Voo super tranquilo"
Contras: "Comida ruim e filmes ruins, sem tela individual"

Prós: "Voo tranquilo"
Contras: "Da comida"

Contras: "Limpeza."

Contras: "Da necessidade de colocar spray perfumado no teto para esconder o cheio de suor da viagem anterior. Quem tem alergia sofre muito. Falta de reclinado das cadeiras."

Prós: "Pontualidade"
Contras: "Comida, embarque no aeroporto do Panamá sem conforto nenhum. Ficamos em pé esgotando a hora do voo."

Prós: "Nice plane; good entertainment system; on time departure and arrival."
Contras: "Nothing"

Prós: "Pontualidade, voo super tranquilo, equipe muito bem treinada"
Contras: "Não ter tela individual para visualização de filmes afinsa"

Prós: "Christian was very attentive & genuine. He was professional and it was obvious he truly loved his job."

Prós: "O serviço e tripulação, apesar de sisudos, são eficientes."
Contras: "Avião velho, 7 horas sem entretenimento individual, mesmo na CLASSE EXECUTIVA, reclinação da poltrona é mínima, espaço apertado, sem apoio para os pés. Voo parece interminável!!!!!"

Prós: "Friendly staff, clean and comfortable seats and good food!"
Contras: "Two out of our three flights had no onboard entertainment."

Contras: "Passei frio. Faltou cobertor e travesseiro."

Prós: "puntuality"
Contras: "I could't make my web checking, some problem in the webside. The sandwich was very bad."

Prós: "Do sistema de entretenimento"
Contras: "A pane na aeronave na partida em Guarulhos acarretou em um atraso de 3 horas, me fazendo perder a conexão na Cidade do Panamá. A tripulação me disse que tomariam todas as providências e que eu não precisava me preocupar...a providência foi nos colocar em um vôo 7 horas mais tarde!!! Não bastasse isso, o voucher para alimentação de U$ 30 foi insuficiente, dava apenas para um sanduíche pronto e um refrigerante...para piorar nos colocaram na penúltima fila da aeronave, nos atrasando mais ainda, pois fomos os últimos a sair da aeronave e entrar na fila da imigração...no fim...dezenove horas de viajem...um absurdo, que nos fez desperdiçar o nosso primeiro dia de férias."

Prós: "Service was excellent"

Prós: "Tv's and that there were 2 open seats next to me."
Contras: "Food is atrocious."

Prós: "ME encantó ENCANTO viajar por copa, servicio, cumplimiento, excelentes!"
Contras: "De Panamá a Medellin no fueron tan amables."

Contras: "This is not a negative more just informative. There is no entertainment."

Prós: "Plenty a space between seats. Ver confortable seats and small entertainment screens!"
Contras: "Better selection of movie?"

Prós: "Being high"
Contras: "If no one asked me questions"

Prós: "NOTHING. AEROMEXICO NEVER MORE. AEROMEXICO NUNCA MÁS."
Contras: "I just had the worst experience ever with Aeromexico. First, they refused to change my flight, even with me willing to pay any applicable extra-charges. So I went ahead and bought a second flight, from Mexico City to Tijuana. Then, when I arrived at the checkin counter, I was surprised with how unprofessional and disorganized the staff was: nobody was respecting social distance, several people were not wearing a face mask and nobody from the Aeromexico staff was asking them to do so. But the worst part was the fact that my new flight — supposed to leave at 13:05 (AM 176) — only took off at 19:15. We’re talking about a 6:30hr delay and NO SUPPORT from the staff at all during this almost 7 hours of waiting. No clear information, no alternatives, no solutions, nothing. To top it all, after delaying several hours, we finally boarded the aircraft and after 1 hour seating there, the pilot told us that Aeromexico had just told him that his first officer simply wasn’t there, and therefore we couldn’t take of. WHAT??????? We had to leave the plane for another hour or so and the show only came to a finale at 19:15hr when we finally boarded and took of to Tijuana. Anyway, I honestly think I should be reimbursed or at least have 10x, 15x more the miles this flight will give to me."

Prós: "A comida estava agradável e os filmes também!"
Contras: "Teria sido melhor se eu não ter tomado um banho de chá quente quando as comissárias passaram distribuindo e por algum motivo caiu um copo cheio de chá bem em cima de mim. Péssima experiência."

Prós: "Entretenimento"
Contras: "No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem."

Prós: "Crew was ok"
Contras: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"

Prós: "A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas."

Prós: "Very good crew."
Contras: "Both in-bound and out-bound flights were delayed."

Contras: "O voo atrasou."

Contras: "Tripulação poderia ser mais simpática, poltrona estreita"

Prós: "Great crew, free liquor, yummy snacks."
Contras: "No delays!"

Prós: "Educação da tripulação"
Contras: "Nem todos os filmes tem tradução para português. Não foi servido comida após o almoço (1hrs antes do pouso)"

Prós: "Availability of beer for such a short flight."
Contras: "Food was ok but could be better."

Contras: "The flight Mexico-Merida was delayed"

Contras: "Comida muito ruim, Assentos muito apertados."

Prós: "Plane was comfortable"
Contras: "An hour late which is fine but zero explanation or updates during lengthy process"

Contras: "O tempo de espera entre as conexões"

Prós: "Departure and arrival times were accurate."
Contras: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."

Prós: "Crew members are great and always willing to help"
Contras: "Seats could be more comfortable"

Contras: "It was delayed 2:30 hr"

Contras: "Café da manhã"

Contras: "Poltronas desconfortáveis."

Prós: "Boas informações e tripulação."
Contras: "Poltronas desconfortáveis."

Prós: "Decent on flight entertainment"
Contras: "1 hour delay in the flight"

Contras: "O Embarque foi super confuso. Chamaram duas vezes e depois mandaram todos sentarem de uma forma rude. O Voo atrasou quase uma hora."

Contras: "missing luggage for 2 days now. not Good!!!"

Prós: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Contras: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"

Prós: "Efficient and respectful staff. Treat to have wine with the pasta dish that was served."
Contras: "I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima."

Contras: "La comida"

Prós: "Food was good"
Contras: "Customer service not good...staff not accommodating"

Contras: "I will never fly Aeromexico again or use Kyack again if I do not get some type of compensation......and I ha. Had nothing but good experiences with both in the past on many many occasions"

Prós: "Same above!"

Prós: "A simpatia da tripulação fez com que uma viagem de 9 horas se torna-se um passeio agradável."
Contras: "Nada que pudesse atrapalhar a viagem"

Prós: "O tempo previsto é de 4 horas, mas foi bem mais rápido."
Contras: "Nada em especial"

Prós: "Very comfortable. Good service in general."
Contras: "Limited snacks available throughout the flight, only nuts."

Prós: "Rapidez no embarque e desembarque. Muito rápido para pegar as malas"

Prós: "Atendimento a bordo"
Contras: "Wi-Fi não estava funcionando."

Prós: "Good food and good entertainment."

Contras: "Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen."

Contras: "over booked flight"

Prós: "Conforto das poltronas. Mesmo na area mais simples."
Contras: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."

Prós: "That I left MCO on time and nothing else."

Prós: "Great staff, smooth ride, entertainment but my screen would restart frequently"
Contras: "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie."

Contras: "Nosso vôo de miami para o México atrasou e perdemos nosso vôo do México para guarulhos. No balcão de atendimento da aeromexico as opções que queriam nos dar eram as piores possíveis, passar a noite no aeroporto e voltar por conexão por Buenos Aires que está em greve geral ou por nova York com umas 10 horas de espera, em classe econômica sendo q estávamos em executiva. Batemos o pé e por fim nos deram hospedagem e alimentação e nos colocaram no mesmo vôo mas no dia seguinte. O hotel era bom mas o voucher para comer no aeroporto não pagava um hambúrguer. O aeroporto aqui é terrível, fede a esgoto e a companhia é super desorganizada. Destruíram nossas malas e fizeram o maior rolo. Aeromexico nunca mais!"

Prós: "The tv's on the flight back to Tijuana"
Contras: "No tv's on the way to GDL"

Prós: "Nothing"
Contras: "The flight from DC took a lot of time, as consequence I missed the other flight to Zacatecas. Now I have to wait 10 hours and the outrageous part is that I had to pay $200 extra for the other ticket"

Prós: "O voo saiu no horário e estava tranquilo sem turbulência. Tivemos que ir para Los Angeles pois perdemos a conexão direta a Vegas diante do atraso do voo de Sp para o México"
Contras: "Tivemos que ir para Los Angeles pois perdemos a conexão direta a Vegas diante do atraso do voo de Sp para o México. Viagem super cansativa"

Prós: "Voo tranquilo sem turbulência e sem barulho de outros passageiros"
Contras: "Atraso de mais de 4 horas. Por sorte, ligamos na Aeroméxico antes para comprar assentos e descobrimos o atraso, mas se não tivéssemos feito a ligação, teríamos sido surpreendidas na véspera com a mensagem do Kayak e teríamos perdido nossa conexão. No final, levamos Mais de 30 horas para chegar a Vegas, pois tivemos que refazer as conexões. Também o entretenimento ficou a desejar, pois as telas não estavam funcionando e os tripulantes apenas diziam que umas divinamente outras não. Isso é inadmissível em um voo com duração de mais de 8 horas! Por fim, tivemos uma das malas abertas pois o cadeado havia sido removido - isso ocorreu na ida e na volta . Lamentável"

Prós: "They always provide food and beverages. It's great And they help you with all your questions. Great Service"

Contras: "A comida não ter opção para vegetarianos."

Prós: "It wasn't Spirit."
Contras: "Missed our connecting flight due to mechanical issues, but we were put on a later flight. Due to covid it's hard to get really good customer service. It would be nice if American had said well in advance that you need their app in order to connect to wifi on the plane."

Prós: "When we did get in the air, the flight seemed to go quickly and we got there fast."
Contras: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."

Prós: "Efficient"

Prós: "Everything went smoothly."
Contras: "The flight was packed and wearing masks Was not enforced."

Contras: "If American Airlines didn’t delay 10 minutes so you miss your connecting flight twice within 1 trip"

Prós: "ON time"
Contras: "Food selection"

Prós: "Very friendly crew, my flights were on time, good selection of movies. That's about it."
Contras: "Their Basic fare should be renamed "Bare-sic" – you have to pay for almost anything. Food choices can be better. I guess they can pay the Munich airport to get better treatment and not having to bus their passengers around."

Contras: "Size of seat"

Contras: "2 hour delay"

Prós: "Nada"
Contras: "Assento com defeito. Não reclinava nada. Voo atrasado. Confuso por causa do clima. Chegada além de atrasada, demora enorme no desembarque."

Contras: "O snack poderia ter sido melhor. E o assento poderia ser mais confortável"

Prós: "Amazing crew and boarding process (given our priority status), great food throughout the flight."
Contras: "Seat comfort"

Contras: "Estive em Dallas em conexão para montreal e não consegui voar. A cia não deu assistência e tive um b prejuízo de mais de 10mil reais"

Contras: "The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over."

Prós: "Boarding was quick and easy"
Contras: "The plane could have been cleaner"

Contras: "Smoke in cabin, has to return to Houston. Then they never transferred our luggage as promised."

Prós: "Tudo"

Contras: "A recepção no aeroporto extremamente inflexível"

Prós: "Great crew. Easily accessible."
Contras: "Several delays."

Prós: "Tripulação amável."
Contras: "Comida. Nunca vi tão ruim e limitada, e olha que viajo muito!"

Prós: "O assento e um pouco apertado !"
Contras: "Conforto nos assentos !"

Prós: "Muito boa tripulação"
Contras: "Não havia nenhum tripulante que falasse português em um voo para o Brasil."

Prós: "Much better the typical American cattle class. Qantas actually served real food. Cabin was spacious."

Prós: "NA"
Contras: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Prós: "Nada"
Contras: "Não serviram lanche num voo de 6 h, só biscoito e suco e não tinha o que comprar! Esgotou antes de chegar no meu assento. Tripulação mal educada, o voo atrasou, turbulento quase o tempo todo. Não houve tempo habil pra comprar nada de lanche porque o voo de Los Angeles chegou em cima do embarque dele"

Prós: "Aeronave pequena porém é um voo rápido."
Contras: "Nada a declarar"

Prós: "Da conversa que tive com outro passageiro e a forma de resolução no problema com o atraso na entrega da baga"
Contras: "Paguei por um assento maior, mas não vi nada diferente dos outros assentos. O embarque foi bem confuso, pois a atendente não era clara ao falar e o áudio também não ajudava. Atrasaram bastante na entrega da bagagem."

Contras: "Need some sort of gluten free snacks!"

Contras: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"

Prós: "Early arrival and ease to sit down"
Contras: "Better snacks and"

Contras: "Tripulação barulhenta conversando e gritando em voo noturno . Não existia fones disponíveis"

Prós: "Punctuality"
Contras: "NA"

Prós: "Everything worked out great."

Contras: "Serviram apenas um pacote com 2 bolachas no cafe da manha"

Prós: "Não deu certo"
Contras: "Trocaram a passagem para United atrasou 1 dia."

Prós: "Easy boarding, smooth takeoff"
Contras: "The loud child behind me kicking my seat and yelling"

Prós: "Late takoff"
Contras: "Late takeoff"

Prós: "A AA está com aviões reformados e peguei um 787 Dreamliner de LAX para GRU, na saída de emergência. A poltrona é bem confortável, os banheiros estiveram surpreendente limpos até o final e os horários foram respeitados."
Contras: "O atendimento das FAs foi daquela secura habitual, a comida era um lixo de chicken or pasta usual e o entretenimento conta com nos filmes, mas leve seu fone de ouvido porque o que eles entregam é ruim de doer."

Prós: "Was able to sleep"
Contras: "Nothing"

Prós: "Nada superou as expectativas"
Contras: "O atendimento no aeroporto nos USA foi terrivel, com atendentes mal-humoradas e sem nenhuma vontade em ajudar. Houve atraso na decolagem do aviao de quase 1hora. O voo nao estava lotado, no entanto, apesar do conhecimento, me deixaram embarcar em uma poltrona recem-vomitada. Apesar da limpeza o cinto de seguranca apresentava o cheiro caracteristico. Ainda assim, viajei nessa poltrona usando o cobertor da companhia para abafar o cheiro. As refeicoes oferecidas eram horriveis as duas."

Contras: "Delay"

Prós: "The service and the kindness from the crew."
Contras: "No sit for handycap to pull their leg away nor bathroom for handycap enough room to sit on toilet."

Prós: "Very little"
Contras: "Gotta fly from HOU to DFW to get anywhere ... Delays, running from gate to gate .. meanwhile AA staff and gate agents are always scowling and never helpful. In general, flying is expensive and sucks."

Prós: "I decided to travel First Class from Houston TX and that was the greatest choice I ever made. IAH requires travelers to arrive 2-3 hrs early due to traffic or weather conditions. I checked in at 2 pm and waited for my 5 pm boarding call. First class was amazing! I stored my belongings without any issues. I sipped wine and dined on pasta and watched the movie Father Figures with Owen Wilson and Ed Helms. The stewardess was polite and friendly. The food was enjoyable and the passengers were friendly. The bathroom as also immaculate, I was impressed."
Contras: "No complaints!"

Prós: "Nothing"
Contras: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"

Prós: "Realmente pontualidade foi o ponto chave para o sucesso do voo"
Contras: "Classe econômica é muito apertada, a meseniha de comida fica encostada no seu colo, qualquer movimento pode derrubar o alimento"

Prós: "Classe executiva oferecida espontaneamente pela AA"

Prós: "Nice leg room"
Contras: "Doors closed early for my 6:28am flight. I couldn't fly until 1:18pm. Crew says that doors close 10 minutes before flight. The doors on the 1:18pm flight stayed open well after 1:18pm. The flight was then delayed until 1:50pm."

Prós: "Aeronave limpa, nova e bem arrumada."
Contras: "O conforto da aeronave deixa a desejar. Alimentação não agrada. Muitas das telas de entretenimento não funcionavam."

Prós: "Emabrque e horário muito bons."
Contras: "Um pouco atrasado mas não comprometeu."