Disliked having to go through security again right at the gate, also was not allowed to bring drinks into the plane that I had just bought inside the airport, had to throw away or drink them immediately before boarding because of policy, have not had any problem with any other airline...
Again the crew was amazingly polite.
I had to sit next to a very overweight person and it was super uncomfortable.
The crew was super polite!
Seats were too cramped.
Flight was on time, crew was polite and there was variety of entertainment.
Food quality was very poor. Need to improve. Chicken empanada thin as paper. "Waffle" was made of an unknown substance that tasted terrible. Egg breakfast was mostly chunky potatoes half cooked accompanied by 2 leafs of overcooked spinach. Only good thing: platanitos' chips. Long overnight flight with No pillow and No blanket offered.
Extensive list of movie choices on the plane, and good viewing device with which you can use your own ear buds. Cabin crew was courteous and attentive.
Check-in to an international flight was a long drawn process, as usual
Friendly, efficient crew, good entertainment system and content.
Food was pretty mediocre. I'd prefer to pay a few dollars extra for a better meal.
Seats were comfortable, even in economy. Personal entertainment at each seat with a good selection of movies and easy way to navigate to English language. The flight attendants were very nice, and they provided not only drinks but also a full snack tray to each person. Flight was right on time and announcement were in Spanish and English which was important for me as I don't speak Spanish..
The sits were to close to next line and the sitting was so hard and flat as on a wood bench, almost no cushion.
MY FLIGHT WAS CANCELLED!!!!!!!!!!! I DID NOT GET AN EMAIL NOTIFICATION!!!!!!!!!!!!! I WAS IN THE AIRPORT FOR OVER 11 HOURS!!!!!!
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