Encontre passagens aéreas baratas da Europa para Navegantes

Prós: "Pontualidade"
Contras: "Menos pessoas no voo, que estava lotado. Em tempos de covid não é recomendável aglomerar, mesmo com a/c de última geração."

Prós: "Tripulação"
Contras: "Embarque atrasado e aglomerado"

Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Contras: "Food!"

Prós: "o avião era show de bola, e a tripulação incrível"
Contras: "o compromisso da companhia com horários e com o cliente: o primeiro voo foi cancelado e precisamos nos deslocar de van até a próxima cidade (3hs de carro), e chegando lá só tinha vôo disponível 3hs depois. Absurdo"

Contras: "Refreshments were minimal."

Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"

Contras: "Passagem cara aero aeronave se entretenimento. falta fone de ouvido."

Prós: "Do atendimento e da pontualidade"

Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."

Contras: "Voo remarcado para o dia seguinte Atendimento péssimo"

Prós: "Assento confortável e espaço também."
Contras: "Quando ocorre atrasos, poderia ser servido outras opções de lanches / comida / mesmo que fosse em terra."

Contras: "O piloto do avião com direção que deixa a desejar"

Prós: "Same comments as before: comfortable airplane, good food and friendly crew."
Contras: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."

Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Prós: "The crew was amazing"

Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."

Prós: "Gosto muito de viajar com a Azul"
Contras: "Faltou o meu lanchinho favorito, o de queijo, kkk"

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Prós: "Nunca mais viajo de azul, pior companhia do país."
Contras: "A azul é a pior companhia do país."

Prós: "We got all of our bags! No lines. Smooth sailing"

Contras: "Very narrow seats"

Prós: "Atenção dos comissários e piloto"
Contras: "Voo atrasou"

Prós: "Crew was amazing"
Contras: "Better food"

Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."

Prós: "Aeronave em ótimas condições e bastante confortável"
Contras: "A refeição, não tinha disponibilidade de todas as opções do menu e a comida não estava saborosa."

Contras: "Pontualidade do vôo"

Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Prós: "Friendly crew. Spoke some English for the most part."
Contras: "Only food for purchase"

Contras: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"

Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Contras: "A refeição a bordo."

Prós: "Pontualidade"
Contras: "Conforto das poltronas"

Contras: "Fomos enganado pela equipe de do aeroporto. Quando fui despachar a bagagem, eles elevaram que a aeronave seria trocada e poderíamos a conexão. Mas tinha um amigo meu no mesmo voo e ele embarcou normalmente e chegou no horário estimado. Uma safadeza da equipe de Porto Alegre."

Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplesmente a melhor."
Contras: "Nada"

Contras: "Organização em Lisboa."

Prós: "Do atendimento, da simpatia dos comissários, é pela atenção em orientar no aeroporto"
Contras: "."

Prós: "A rapidez no embarque depois de autorizado com muito atraso"
Contras: "Atrasou muito sem explicações da tripulacao"

Prós: "Fizeram o que puderam"
Contras: "Conforto e entretenimento"

Contras: "didnt reach connection"

Prós: "Ótima aeronave e tripulação. Excelente rota. Sky à bordo maravilhoso. Check rápido e prático pelo app, com o cartão de embarque na Apple Wallet. Nada de ficar carregando papel."
Contras: "A questão da redução dos serviços sem redução da tarifa é o ponto principal. Agora cobram tudo (bagagem, marcação de assento, etc.), porém não reduzem os valores das passagens. Ao menos, na Azul, há um serviço de bordo satisfatório e grátis (bebidas e snacks), além do Sky à bordo, que compensam."

Prós: "Do atendimento a bordo pela tripulação."
Contras: "O desembarque em Viracopos, pois foi péssimo. Tivemos de descer de escada e pegar ônibus, depois de meia-hora de espera dentro do avião e sem o ar-condicionado ligado. além de muito pouco atenção da companhia e demora excessiva na entrega das malas."

Prós: "Pela primeira vez vi fazerem um passageiro espertinho que estava na fila de prioridade e não era, voltar para a fila correta na hora do embarque."
Contras: "O Azul play só funcionou quase no meio da viagem. Havia marcado assento Espaço Azul, mas não havia essa opção na aeronave. O ambiente estava com odor ruim, azedo, provavelmente vômito. O Vôo saiu 20 min atrasado."

Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Contras: "Sinal Wi-Fi para utilização do AzulPlay estava muito fraco. O vídeo travava o tempo todo. Não foi possível utilizar o app."

Prós: "Embarque"
Contras: "O sistema de audio/video estava inoperante. Luz do lavabo com defeito"

Prós: "I loved my trip the flight was amazing"
Contras: "Everything was wonderful"

Prós: "Gostei do entretenimento a bordo, múltiplos canais de TV."
Contras: "Cadeira não reclinava (assento 7C), um belo problema para quem é alto como eu poder encarar um vôo de 1h30. E plug do fone de ouvido com mal contato. Vôo não saiu no horário. Após um bom tempo sem voar Azul, fiquei decepcionado."

Prós: "All was Good, no special negatives."
Contras: "Not worth my time to comment."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Contras: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Prós: "Flight attendants are friendly and helpful."

Prós: "Crew was amazing. Good food. Comfortable seats"
Contras: "Music options along with the movies"

Prós: "Muy confortable, la amabilidad de los tripulantes"
Contras: "Nothing"

Prós: "fresh baked bread!"
Contras: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Prós: "Crew was excellent. Seats were uncomfortable"

Prós: "Bombardier C Series. Most leg room and comfort of any plane"

Prós: "The seats were good for a short flight, which this was. No complaints."

Prós: "Crew was nice"
Contras: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Contras: "Temperature was very hot"

Contras: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Contras: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."

Prós: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Contras: "the seats are small and very small space in comparison to Lufthansa"

Prós: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Contras: "Could not check in online because the system was down."

Contras: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."

Prós: "Brand new plane and SUPER comfortable (even in coach!)."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Contras: "I missed my connection and got to Hong Kong a day late."

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "Spacious seats"
Contras: "Bag check process"

Prós: "The service and THE FOOD WERE GOOD !"

Contras: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Prós: "Great services and the staffs. Very comfortable flight and plane"
Contras: "N/A"

Prós: "Very Pleasant Staff!"

Contras: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Prós: "The attendants were very pleasant and the food delicious"
Contras: "A bit cramped in economy"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Contras: "They left my bag in Switzerland"

Prós: "It was an amazing flight with an amazing service thank you United."

Prós: "Nice plane, organized food and boarding."
Contras: "Nothing really"

Contras: "This plane was better."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Contras: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Prós: "The price, the timing, friendly yet professional staff & crew"
Contras: "Seats are way too close together for comfort."

Prós: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Prós: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Contras: "gate number on ticket was different from where plane left from. Almost missed my flight."

Prós: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Contras: "Checking bags took longer than I would have liked."

Prós: "Very professional crew"
Contras: "Not enough food"

Prós: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Contras: "Nothing."

Contras: "Delayed"

Prós: "Food, service, beverages, film selection."
Contras: "N/a"

Contras: "Ice cream snack."

Contras: "O espaço entre as poltronas"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Contras: "We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding."

Prós: "Only selection of movies but that’s all!"
Contras: "Flight delay could have been explained better, boarded the plane and sat in for about 2:30 min, crew could have been more proactive but NO! Food especially thinking this dinner time in business class fare very small portions! Wi-Fi paid for full flight but it was turned off in the mid of the air!"

Prós: "The crew WAS amazing!"
Contras: "Not a thing! It was perfect"

Contras: "Again, make sure to note conspicuously that luggage price is not included."

Prós: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Contras: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."

Prós: "Food and movies"

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "Happy to be home"
Contras: "Allow more time for check in"

Prós: "Friendly crew."
Contras: "Tight plane and late!"

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Prós: "The crew was amazing, the seats were medium on the comfort range."
Contras: "More comfortable seats and more leg room!"

Prós: "Luggage plane to carousel at Atlanta way too slow"
Contras: "Smooth flight, more than average beverages serving; food fine. Seats too small."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Contras: "Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight."

Contras: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."

Prós: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"

Prós: "I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok."
Contras: "The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane."

Prós: "In rescheduling us they only charged us $54 per person"
Contras: "Reminder came 20 min beforehand and because I didn’t pre check in we missed the flight even though the plane had not even arrived.... terrible experience in Paris and impacted our life in a large way.... not a good experience using kayak"

Prós: "Excellent crew."
Contras: "Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken."

Prós: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Contras: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."

Contras: "plane was a bit old. tiny tv screen"

Prós: "Perfectly on time. Good food and very good friendly service!"

Contras: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."

Prós: "Direct flight from CDG to IND."

Prós: "Wonderful. Food was great.i"
Contras: "I love everything"

Prós: "Delta employees exceedingly cordial. food poor to moderate, seating space impossibly small but pillow and blanket were provided"
Contras: "seats too close from front to back, and not adequately cushioned"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Contras: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Prós: "Tripulaçao de cabine jovem e atenciosa."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Prós: "Food and service was nice"
Contras: "Very long route to my final destination"

Prós: "Everything. Very nice accommodating ok"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "Muslim food"

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "The crew and the timing were ok"
Contras: "The seats were uncomfortable"

Contras: "Fix the damn KIOSKS at Vienna!"

Prós: "Refeições de alto nível"

Contras: "Head support for 6 feet plus people on seats would be good"

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Contras: "There was no wifi on flight"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Awful"
Contras: "Everything"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Crew was good"
Contras: "Food"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "We got to Amsterdam on time"
Contras: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Prós: "Smooth flight."
Contras: "Seat a little cramped."

Prós: "Very pleasant, professional crew"
Contras: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Prós: "Very friendly onboard personnel - I really had kind of homy feeling."

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Comfort was better than on the previous Dash-8. Food was OK."
Contras: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Prós: "Great food"
Contras: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Food was excellent, frequent and filling"
Contras: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Great"
Contras: "Great"

Prós: "Fast boarding"
Contras: "The entertainment system wasn’t working for the whole 10 hour flight."

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Prós: "Service, technology"
Contras: "Could not print by boarding card and was not allowed to board in Amsterdam"

Prós: "Excellent very good"
Contras: "Everting so good ex"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Short flight with good communication."
Contras: "Nil to complain."

Prós: "Booked extra room seat which gave me good room for seating"

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Contras: "Extremamente apertado, não há espaço nem para comer. Temperatura muito alta"

Prós: "Atenção do atendente no aeroporto de Navegantes."
Contras: "O voo foi tranquilo e tive toda a atenção, mas tivemos problemas pois o nosso nome não constava na lista do voo. No aeroporto tivemos a maior atenção para resolver o problema."

Prós: "Pontualidade."

Prós: "Educados e atenciosos."
Contras: "Foi td bom."

Prós: "O cumprimento dos horários."
Contras: "Melhor distribuição de assentos durante a pandemia."

Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"

Prós: "Tripulação prestativa e simpática"
Contras: "Aeronave antiga, configuração de assentos ruim, sem tomadas ou telas para os passageiros."

Prós: "Tripulação"
Contras: "Tudo"

Contras: "Alimentação Nem água serviram"

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "Assento desconfortavel"
Contras: "Assentos mais confortaveis"

Prós: "Mediocre flight and service"
Contras: "Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Prós: "tripulação"

Contras: "Embarque em Manaus"

Prós: "Tripulação tranquila."
Contras: "O lanche."

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."

Prós: "Pontualidade"
Contras: "Espaço entre as poltronas"

Prós: "Great Airplane i felt awesome tha movies the food everything was great with this flight"
Contras: "nothing, maybe the Airport at Hanga Roa because we wait so much time!"

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Prós: "The flight was very comfortable"
Contras: "The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty"

Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"

Prós: "The early check in"
Contras: "N/a"

Prós: "Nada"
Contras: "Espaço das poltronas horrível. Comprei espaço maior e continuou apertado"

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Prós: "Muito.bom"

Prós: "Efficiency"
Contras: "Boarding"

Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"

Contras: "Nenhuma comida ou serviço de bordo, apenas água."

Prós: "all except the food"
Contras: "the food"

Prós: "no"
Contras: "everthing"

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Prós: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Contras: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"

Prós: "A tripulação era muito simpática"
Contras: "Maior rapidez no embarque"

Contras: "Pane no motor da asa esquerda logo após a decolagem, necessitando fazer um pouso de emergência em Guarulhos. Após isso ficamos 2h aguardando outra aeronave."

Prós: "Tripulação."
Contras: "Aeronave com muitos sinais de uso e precisando de alguns reparos nas poltronas."

Prós: "O capuchino de chocolate"
Contras: "Não atrasar tanto. Atrasou muito na saída de porto"

Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"

Prós: "Indiferente."
Contras: "Atendimento dos agentes em terra."

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Prós: "Embarque foi muito eficiente e rapido"
Contras: "A aeronave entrou em manutenção minutos antes da decolagem provocando um atraso de 45 min. Adicionalmente o descanço da minha poltrona estava quebrado."

Prós: "Departed exactly on time & arrived early. Excellent!"
Contras: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Prós: "Said Paulo airport was chaos but flight was great"

Prós: "Pontualidade, atendimento e refeições."
Contras: "Equipamento, poltronas e entretenimento da classe business premiun antigos. Falta de ponto para recarregar equipamentos."

Prós: "Muito atraso sem nenhuma satisfação"
Contras: "De nada além de me mudarem de voo sem aviso nenhum"

Prós: "Nada"
Contras: "Voo atrasado. Aeronave deu problema , tivemos q pousar no galeao"

Contras: "Não ter lanche"

Contras: "Demoramos muuuuito para sair de GRU, ninguém informou o que estava acontecendo e o serviço LATAM play estava indisponível!"

Prós: "??"
Contras: "Conforto zero (ou - 1!) Poltrona horrorosa, dura, apertada (tenho 70kg e 1,80m). Vôo de 1h20. Fazia tempo que não sentia tanta vontade de sair de algum lugar. Péssimo. Vou evitar ao máximo voar Tam."

Contras: "Os passageiros têm de pagar para despachar bagagens. Mas, como muitos levam mais do que cabe como bagagem de mão, no momento do embarque a empresa oferece despacho gratuito para os que aceitarem colaborar voluntariamente. Ou seja, os certinhos pagam. Os "espertos" são privilegiados pela incapacidade de gestão das bagagens pela companhia. Ainda assim, o volume de bagagens no interior do espaço de passageiros é muito elevado, criando atrasos e desconforto. Muito feito isso!"