Encontre passagens aéreas baratas do Canadá para o Brasil

Prós: "Everything was great!"
Contras: "Some announcements were made only in Korean, would have been helpful to also have English on international flight."

Prós: "Clean facilities and polite staff. Made the 14 hour trip much more tolerable."
Contras: "More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault."

Prós: "The crew was on it when it came to responding to the call button."

Prós: "Good selection of entertainment"
Contras: "The food"

Prós: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."

Prós: "I liked sleeping"
Contras: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Prós: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Contras: "As with other airlines, flying coach is uncomfortable."

Contras: "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."

Prós: "That the bathrooms are kept clean."
Contras: "Lack of beverage service. For an 11.5 hour flight they could have come around more often to offer pop or alcoholic beverages."

Prós: "Brilliant take off and landing too. Very good service. Nice food. Should provide some sweets in the form of chocolates or cakes. But overall a nice and pleasant journey. Thank you!"
Contras: "Nothing to dislike."

Prós: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."

Contras: "Korean air business class does not match their standards any more"

Prós: "Same as above."

Prós: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Contras: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"

Contras: "Little leg room on shorter flights/smaller aircrafts."

Prós: "Excellent service and delicious food and clean."
Contras: "No wifi on board. Not many movies."

Prós: "Had a smooth flight"

Prós: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."

Contras: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"

Prós: "Great Staff"
Contras: "Being too old to listen to crying baby's in the economy (Cattle Car) section of the airplane."

Prós: "Very reliable, quick boarding"

Contras: "Excellent!"

Contras: "Seat was so narrow, my elbows were stuck to my torso the whole way"

Prós: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Contras: "The choice on entertainment is limited. It did not impact me much but will like to have more options."

Prós: "Services are great, the people are kind."
Contras: "Lines for the bathroom mid flight."

Prós: "Good service and on time"
Contras: "N/a"

Contras: "Good customer service"

Prós: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Contras: "Cabin was a little warm the whole time. No individual air controls on this particular plane."

Prós: "Spacious for economy."
Contras: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."

Prós: "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."

Prós: "Seats comfortable"
Contras: "Food select"

Prós: "GOOD SERVICE WITH KIND KOREAN AIR CREW"

Prós: "The cabin crew was very courteous and attentive. There was a passenger on my flight who appeared to pass out and I was able to observe the care the cabin crew provided him. They acted very professional while the person appeared to be in and out of consciousness. The person eventually became better, but it is always good to see a well prepared crew deal with an issue. Also I am happy they had the bim bim bop on this flight. I didn't have it on the flight I had from Riyadh to Seoul that I took to get out there."
Contras: "The movie selection of Hollywood hits could have been a bit more robust, but it was more that fine."

Prós: "Crew service and wine"
Contras: "flight delayed 2.5 hours"

Contras: "fleas bite me & my hubby what U think?"

Prós: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."

Prós: "Koreans are naturally respectful, making for a very pleasant flight"

Prós: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."

Prós: "everything"
Contras: "nothing"

Prós: "Staff, food, flight.. everything was great."

Prós: "I liked everything, their friendly and professional service a board!"

Contras: "I was going nuts the whole ride the TV screen was broken!!!!!!"

Prós: "Beverage service satisfactory."
Contras: "The fact that this JAL Flight was operated by Korean Air meant that not only was the staff different, the the plane itself was an older and smaller model with extremely little room and zero entertainment systems. Both of these developments were severely disappointing given that the 2 hour round trip was 440USD, and flying on a budget airline would have provided basically the same experience for much cheaper. Furthermore the flight was delayed for over an hour taking off at almost 10:00pm instead of 8:40pm. The meal service was quite disappointing as well given the long wait. This delay nearly caused me to miss the last train into the city, in which case I would have needed to take an incredibly expensive Tokyo taxi ride to my accommodation. This was avoided by luck alone, as the airport immigration lines at Haneda airport were uncharacteristically empty. All in all, it was a surprisingly frustrating experience and remarkably stressful. I have known JAL and Korean Air to both be excellent carriers and was quite disappointed to have such a poor flight experience could have been exceeded by an average Peach or Vanilla Air flight."

Prós: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Contras: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."

Prós: "Everything you do it's the best"

Prós: "O"
Contras: "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."

Contras: "The turbulence was terribly frightening."

Contras: "There was no wine available"

Contras: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."

Contras: "We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights."

Prós: "The crew really was amazing. Friendly. Communicative."

Contras: "Conforto"

Contras: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."

Contras: "O espaço entre as poltronas"

Prós: "Fast!"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Prós: "Great service"
Contras: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "Good experience"
Contras: "Better snacks"

Prós: "Good"

Contras: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."

Contras: "A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system."

Prós: "Not much"
Contras: "Being on time. Trapped in plane for 2 hours"

Prós: "Crew was nice"
Contras: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"

Prós: "Nice plane, good service and pilots, great landing - no issues at all."

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "We eventually got to Atlanta."
Contras: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Crew was amazing."
Contras: "Delayed departure due to late crew arrival. Not a huge deal."

Prós: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Prós: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Prós: "Very smooth process."
Contras: "Noon"

Prós: "Clean plane, quick turnaround"

Prós: "Take off on time, arrived early, pleasant flight attendant"
Contras: "Had to sit on tarmac after arriving early"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Tripulaçao de cabine jovem e atenciosa."

Prós: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Contras: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Prós: "It's a fast flight and boarding was quick."
Contras: "The terminal at LGA airlines is terrible."

Contras: "Customs never to hire more agents to work in the early mornings."

Prós: "On time, and pleasant flight. Flight attendants were first class: very competent."
Contras: "I slept all the way, so can’t say whether anything went wrong with the flight."

Contras: "Not much to read"

Prós: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Contras: "Seats too small ant could not watch Movies beacause the screen was defective."

Contras: "Assentos tão estreitos que passageiros ficam ombro a ombro e pernas pressionadas pela poltrona da frente."

Prós: "A tripulação foi muito bem."
Contras: "O conforto para o pernoite poderia ser melhor."

Prós: "Crews were helpful. Seats are comfortable enough."
Contras: "Foods could have been better. But, all airlines foods are pretty bad."

Prós: "The ride was relaxing."
Contras: "Everything was good. I couldn’t put nothing for entertainment because the TVs were not running. I don’t think they do. Only for information maybe."

Prós: "On time and good flight"
Contras: "Food"

Prós: "Da comida"
Contras: "As poltronas, depois de 6h de vôo, pareciam feitas e pedra."

Prós: "The crew was friendly, the seat was comfortable. This was a night flight, so I would have loved if they turned off the lights during the flight so I could sleep."

Prós: "Quick and easy boarding process. Hassle free flight."
Contras: "The chicken wrap was terrible!"

Prós: "The crew and the comfort..."
Contras: "Enough food options. Only one option available."

Contras: "My husband received military order and we try to cancel our flight, but was impossible. We just lost 4 tickets"

Prós: "Service."
Contras: "Schedules for departure and arrival other than midnight"

Prós: "Os funcionários"
Contras: "Cadeiras apertadas."

Contras: "As cadeiras são muito apertadas."

Prós: "Tripulação"

Contras: "Crew was extremely rude."

Prós: "everything was great but the only thing bother me was the A/C, waiting for boarding and all flight the air condition was poor and for me was hot all flight."
Contras: "turn on in full cold the air conditioner"

Prós: "A tripulação foi de uma atenção super especial"
Contras: "Nada"

Prós: "Como viajamos na saída de emergência, tivemos uma viagem excelente, com muito conforto. A tripulação foi de uma atenção super especial."
Contras: "Creio que o plano de refeições."

Prós: "Great service , reliable airline"

Prós: "apesar de ser um voo de 75 minutos, serviram lanche com bebida. tripulação muito simpatica. que diferença da tripulação internacional..."
Contras: "o atendimento em terra é muito ruim. depois que vc desembarca do voo internacional para fazer a conexão não tem ninguem para auxiliar os passageiros para onde, qual será o portao de embarque. o passageiro que se dane numa peregrinação... muito cansativo em um aeroporto grande como o de Tocumen."

Prós: "o atendimente em terra e a qualidade da aeronave, nova e bem espacosa."
Contras: "foi meu primeiro vôo intercontinental que nao houve serviço de jantar. apos 30 minutos de voo serviram um saquinho de snacks com bebida. e somente após 5 horas de vôo serviram algo que poderia ser o breakfast, se fosse mais saboroso. minha primeira experiência com a Copa que se tornou decepcionante."

Prós: "Good"

Prós: "The crew was amazing. The time was great and on time."
Contras: "The good is very poor."

Contras: "Love the free alcohol but would have loved a TV to pass the time. Gracias!"

Prós: "I liked that everything was smooth and everyone was helpful"
Contras: "The attention of the staff could have been better, never the less, they were an amazing crew."

Prós: "Tripulação muito atenciosa"
Contras: "Pelo custo-benefício acho que esta ok"

Contras: "Como sempre, a tripulação da copa do voo panama/Guarulhos parece que está com salário atrasado! Sempre indispostos e sem educação!"

Contras: "Malas extraviadas e não encontrei ninguém para me ajudar!"

Prós: "The flight attendants where and are amazing.. the service was the best. Highly recommend to fly with “copa”"
Contras: "I don’t think I did not like anything to be honest."

Contras: "Comida fraca, pouca reclinação das cadeiras, entretenimento fraco."

Prós: "Atencion camisa y eficiente con confort y simpatía"

Prós: "We boarded on and left on time"
Contras: "There was a storm at our destination, Panama City and we were unable to land on time ultimately missing our connecting flight. The crew gave us little to no communication about the situation and when asked they said our connecting flights would wait for us. When we finally did land there was not a gate available. We had to wait for a bus to pick us up and drive to a gate, this took at least 30 minutes. When we finally got to the gate of our connecting flight, we were only 15-20 minutes late. Our flight had already left and the staff directed us to the information desk for assistance. They sent us in the wrong direction. When we got to the correct desk we waited for an hour and a half to be seen, there were at least 30 people behind us. They offered us a flight that wouldn’t arrive to our final destination, San Francisco, for two days. We opted to have them fly us to Miami and then had to purchase our own flight from Miami to San Francisco. When we boarded our flight to Miami later that night we had to wait for over an hour for other passengers and bags that were delayed. Our bags are missing and we had to wait in an another hour long line to submit a claim. Overall it’s been a complete nightmare."

Prós: "A tripulação bem educada"
Contras: "Não tem um entretenimento p crianças . Sem espaço . N tem opção de comida ."

Prós: "O atendimento da tripulação"
Contras: "As cadeiras pouco reclinável , pouco espaço . E a comida também n gostei poucas opções"

Prós: "Tv"
Contras: "O resto e mais do mesmo"

Prós: "Sair do avião"
Contras: "Calor no aviao, comida MUITO ruim, poltrona dura e pequena, sem acesso usb nem nada"

Prós: "The food was excellent"
Contras: "Seats did not reclined as they should in business class nor foot leg rest lift as it should. Not to business class standards"

Contras: "Hours of delay to departure after crowded boarding with passengers in a small room. No individual entertainment at all, even if we wanted to use our own device. Priority luggage came after non-priority luggage. Broken luggage. No food for our baby at all. Crew refused to give us one more meal."

Prós: "Quando se fala em voo com conexão a expectativa geralmente é de algo muito cansativo. Não foi o caso. Equipe de check in muito prestativa e eficiente. Poltrona espaçosa com boa tela de entretenimento e USB funcionando. Isso faz diferença:) Vôo tranquilo e no horário."
Contras: "A parceria com Star Aliance Gold e superior precisa ficar mais clara. Parceria pra acumular milhas, mas não pra usar os benefícios de embarque. Sugiro um maior esclarecimento para o consumidor e para o time de terra."

Contras: "..."

Prós: "Voo super tranquilo"
Contras: "Comida ruim e filmes ruins, sem tela individual"

Contras: "Limpeza."

Contras: "Da necessidade de colocar spray perfumado no teto para esconder o cheio de suor da viagem anterior. Quem tem alergia sofre muito. Falta de reclinado das cadeiras."

Prós: "Pontualidade"
Contras: "Comida, embarque no aeroporto do Panamá sem conforto nenhum. Ficamos em pé esgotando a hora do voo."

Prós: "Pontualidade, voo super tranquilo, equipe muito bem treinada"
Contras: "Não ter tela individual para visualização de filmes afinsa"

Prós: "Some free alcoholic beverages. Good service from flight attendants."
Contras: "Zero entertainment for a long flight."

Contras: "Passei frio. Faltou cobertor e travesseiro."

Contras: "Zero entertainment. Pitiful business class."

Prós: "Sistema de entretenimento"
Contras: "Devido ao atraso por pane no vôo anterior, perdemos a conexão original e tivemos que aguardar por 7 horas o próximo vôo. Mesmo depois disso nos colocaram na penúltima fileira da aeronave...e por isso fomos os últimos a desembarcar e fomos para o fim da fila de imigração. Para quem ficou tanto tempo aguardando no aeroporto, merecíamos uma respeito maior."

Prós: "Do sistema de entretenimento"
Contras: "A pane na aeronave na partida em Guarulhos acarretou em um atraso de 3 horas, me fazendo perder a conexão na Cidade do Panamá. A tripulação me disse que tomariam todas as providências e que eu não precisava me preocupar...a providência foi nos colocar em um vôo 7 horas mais tarde!!! Não bastasse isso, o voucher para alimentação de U$ 30 foi insuficiente, dava apenas para um sanduíche pronto e um refrigerante...para piorar nos colocaram na penúltima fila da aeronave, nos atrasando mais ainda, pois fomos os últimos a sair da aeronave e entrar na fila da imigração...no fim...dezenove horas de viajem...um absurdo, que nos fez desperdiçar o nosso primeiro dia de férias."

Contras: "They has 3 English entertainment selections for adults and 2 for kids 13+, nothing for actual kids."

Prós: "Atenção do atendente no aeroporto de Navegantes."
Contras: "O voo foi tranquilo e tive toda a atenção, mas tivemos problemas pois o nosso nome não constava na lista do voo. No aeroporto tivemos a maior atenção para resolver o problema."

Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"

Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"

Prós: "Sim, tudo muito bom"

Prós: "Tripulação prestativa e simpática"
Contras: "Aeronave antiga, configuração de assentos ruim, sem tomadas ou telas para os passageiros."

Prós: "No Crew."
Contras: "The flight was cancelled, never went."

Prós: "Tripulação"
Contras: "Tudo"

Contras: "Seats looked older generation and configuration not great"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Prós: "Good crew"
Contras: "Seats way too cramped."

Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."

Contras: "Seat comfort"

Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Contras: "Foi ótimo"

Prós: "Aeromoça educada e atenciosa"
Contras: "O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues"

Contras: "The flight was late"

Prós: "tripulação"

Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Contras: "Embarque em Manaus"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Contras: "Space!!!!"

Prós: "Pontualidade"
Contras: "Espaço entre as poltronas"

Prós: "A comida Latam é muito gostosa e boa"

Prós: "Good seat. Nice aircraft Helpful check in."

Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Prós: "The worst flight in my life"
Contras: "Everything"

Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Contras: "TV at each seat"

Prós: "Vôo bem tranquilo"

Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."

Prós: "Estou vivo!"
Contras: "Alimentação cara!"

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Contras: "Organização na fila de embarque. Estava uma bagunça."

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Contras: "Poltronas desconfortáveis. Comidas caras."

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Prós: "no"
Contras: "everthing"

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Contras: "more seat space and padding, no charge for soft drinks"

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."

Prós: "NOTHING. AEROMEXICO NEVER MORE. AEROMEXICO NUNCA MÁS."
Contras: "I just had the worst experience ever with Aeromexico. First, they refused to change my flight, even with me willing to pay any applicable extra-charges. So I went ahead and bought a second flight, from Mexico City to Tijuana. Then, when I arrived at the checkin counter, I was surprised with how unprofessional and disorganized the staff was: nobody was respecting social distance, several people were not wearing a face mask and nobody from the Aeromexico staff was asking them to do so. But the worst part was the fact that my new flight — supposed to leave at 13:05 (AM 176) — only took off at 19:15. We’re talking about a 6:30hr delay and NO SUPPORT from the staff at all during this almost 7 hours of waiting. No clear information, no alternatives, no solutions, nothing. To top it all, after delaying several hours, we finally boarded the aircraft and after 1 hour seating there, the pilot told us that Aeromexico had just told him that his first officer simply wasn’t there, and therefore we couldn’t take of. WHAT??????? We had to leave the plane for another hour or so and the show only came to a finale at 19:15hr when we finally boarded and took of to Tijuana. Anyway, I honestly think I should be reimbursed or at least have 10x, 15x more the miles this flight will give to me."

Prós: "The crew was attentive."
Contras: "Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected."

Prós: "Yes"
Contras: "Nothing everybody treated us with respect"

Contras: "All good, thanks"

Prós: "A comida estava agradável e os filmes também!"
Contras: "Teria sido melhor se eu não ter tomado um banho de chá quente quando as comissárias passaram distribuindo e por algum motivo caiu um copo cheio de chá bem em cima de mim. Péssima experiência."

Prós: "Entretenimento"
Contras: "No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem."

Prós: "A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas."

Contras: "AeroMexico offered a great service!"

Contras: "O voo atrasou."

Contras: "Tripulação poderia ser mais simpática, poltrona estreita"

Prós: "Educação da tripulação"
Contras: "Nem todos os filmes tem tradução para português. Não foi servido comida após o almoço (1hrs antes do pouso)"

Prós: "Great plane with great service!"

Contras: "Comida muito ruim, Assentos muito apertados."

Contras: "O tempo de espera entre as conexões"

Prós: "Great crew and good pilot."
Contras: "No onboard entertainment and no meal selections."

Prós: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Contras: "Multiple delays and gate changes"

Contras: "Café da manhã"

Contras: "In JFK, they asked to check in every single carry on. This is very inconvenient and adds time upon arrival. Considering that this is a late evening flight, the more you wait the later it gets. If this plane has not enough space they should use other plane"

Contras: "Poltronas desconfortáveis."

Prós: "Boas informações e tripulação."
Contras: "Poltronas desconfortáveis."

Prós: "Enjoyable flight with great crew!!!"

Prós: "No complaint at all, I am very satisfied."
Contras: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"

Contras: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"

Prós: "Customer service was excellent both at the airport and the fight crew. Everybody was really kind and helpful. I would the seats comfortable. I will certainly use Aeromexico again."
Contras: "The plane had a technical problem with the entertainment system. We were told they would reset and restore in 25 min. The system was never restored but we were not informed until we arrived in London. Technical problems are understandable but better communication with passengers should be a priority."

Prós: "On time and comfortable"

Prós: "Great crew nice and courteous. Great itinerary arrived at 2 pm in León."
Contras: "Very warm and small seats for 3hr 40 mins trip we were seated in front of emergency exit we couldn’t recline understandable but leg space is smaller than most standard planes."

Contras: "Flight was extremely delayed. I was supposed to arrive at 11 pm and didn’t actually arrive until after 1 am. No vouchers or anything given in response to delay."

Contras: "O Embarque foi super confuso. Chamaram duas vezes e depois mandaram todos sentarem de uma forma rude. O Voo atrasou quase uma hora."

Contras: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"

Contras: "I lost days without my luggage and.trying to get it!!!"

Prós: "Nothing"
Contras: "They did not tell me the gate or print info so plane left me and they try to charge more"

Prós: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Contras: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"

Contras: "La comida"

Prós: "Food was good"
Contras: "Customer service not good...staff not accommodating"

Contras: "I will never fly Aeromexico again or use Kyack again if I do not get some type of compensation......and I ha. Had nothing but good experiences with both in the past on many many occasions"

Prós: "A simpatia da tripulação fez com que uma viagem de 9 horas se torna-se um passeio agradável."
Contras: "Nada que pudesse atrapalhar a viagem"

Prós: "O tempo previsto é de 4 horas, mas foi bem mais rápido."
Contras: "Nada em especial"

Prós: "Our ~5 hour lay over in Benito Juarez airport was not good."
Contras: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."

Prós: "Very comfortable. Good service in general."
Contras: "Limited snacks available throughout the flight, only nuts."

Prós: "Rapidez no embarque e desembarque. Muito rápido para pegar as malas"

Prós: "Atendimento a bordo"
Contras: "Wi-Fi não estava funcionando."

Prós: "The cabin crew on this flight were courteous, friendly and professional."

Contras: "over booked flight"

Prós: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Contras: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."

Contras: "They charge a lot of money for luggage, thats not fear"

Prós: "Everything"
Contras: "Servíces"

Prós: "Conforto das poltronas. Mesmo na area mais simples."
Contras: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."

Prós: "I try to fly on the best airlines due to the service, however the service has gone down"
Contras: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Prós: "Nothing"
Contras: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Prós: "Great staff, smooth ride, entertainment but my screen would restart frequently"
Contras: "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie."