Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Overbooked flight of airBaltic, tow hours of delay
Voo atrasou uma hora para aguardar passageiros em conexão.
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Prós: "Absence of food"
Contras: "In flight service"
Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Prós: "Flight was on time."
Contras: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Prós: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contras: "The food was just average and the seat not too comfortable"
Prós: "The crew was informative"
Contras: "Inflight sandwiches"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Prós: "Nada."
Contras: "Tudo tem que ser melhorado"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Refeições de alto nível"
Contras: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."
Contras: "Too hot inside the aircraft"
Prós: "Friendly crew, upgraded seat was worthwhile"
Contras: "More snacks in between meals,"
Contras: "Late departure. Rush to connect."
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."
Prós: "Filmes à disposição"
Contras: "Comida"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Contras: "Lost all our bags so couldn’t ski"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Very friendly and helpful crew."
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Prós: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contras: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Prós: "Nice to have a wrap for the snack."
Contras: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Prós: "Fabulous trip with friendly, helpful staff"
Contras: "Nothing"
Atendentes poderiam ser mais simpaticos A comida estava horrivel Demora para chegada das bagagens muito demorada,ainda mais sendo prioritaria
The flight didn't exist. The Service customer sucks. They didn't solution the problem and hang up the call.
Embarque péssimo, espera em pé, confinados em espaço pequeno, aguardando onibus p transfer ao aviao.SOFRÍVEL
Delta did a horrible job, two of my flights were canceled
The lady at the boarding to assign us seats was rude and non caring .
O checkin foi muito bagunçado, pessoas de outro voo entraram no avião por conta da mudança repentina de portão, e o staff muito desatento no portão.
O conforto é muito bom e nada pra reclamar.
Pediram pra despachar uma bagagem de mão e, chegando na cabine, as prateleiras de bagagens estavam vazias. Inaceitável.
The airline is terrible. They did not allow me to check in a bag ahead of time for my flight. I checked when I bought the ticket, I checked weeks before, I checked each day leading up to the day of my flight if I could add a checked bag and Latam kept telling me I had to do it at the airport when I check in. When I got to the airport they over charged me and told me I could have avoided the charge of $130 if I had paid ahead of time. When I explained that I tried and was told to do it at the airport, they gave me terrible excuses and pretty much told me too bad and robbed me of $130. I will never fly Latam again.
It will be better if Latam will love to tell us when they made changes in my itenary. I feel that my itenary was change to however they like instead of how we arrange when I purchase my ticket. I have two elder people with me and i did not like that we have to split to be able to get home. The counter people does not know how fix situation and don't understand reasons.we wanted to board the plabe together as we purchase the ticket. i dont know why my ticket was the itenary the same as when we left to Peru. I feel that what I choose was not acceptable that.my itenary could be change to however Latam wants to do. That is very not nice and not restpetful to my wishes. Please call us for an apology and maybe a refund for all that we have to go to. My bag is also not get the destinatiin to Jfk.
Paguei mais caro pra mudar meu assento. Aí chegou na hora e não tinha mudado. Aí me colocaram em outro assento mais pra trás. Uma demora no atendimento pra despachar bagagem. Foi muito ruim. Eu com meu bebê de colo.
aero moca queria por minha bagagem de mao no porao, falei para ela que nao queria por, pois tinha um voo de conexao assim que chegassemos em sao paulo, aero moca foi grossa e nao pensou em outra solucao. eu falei com outro passageiro que ja tinha outras malas no porao para ele por sua mala de mao no porao. voo saiu mais de uma hora atrasado.
No option to reserve a better seat. I was allocated the last seat in the middle in the last row at the back of the airplane. Completely full airplane, which again made me nervous due to COVID-19 risks of getting infected. Crew was very efficient, though.
Aviões estão velhos, barulhentos.
O que mais gostei foi a cordialidade e prestatividade da tipulacao O que pode ser melhor: entreterimento e conforto
Os funcionários serem menos arrogastes e estupidos.
Alguns funcionários muito bons, já outros muito ruins com muita estupidez e arrogância.
Clean and “new plane” compared to my preview’s experiene. Thank ypu
Prós: "Tripulação excelente"
Contras: "Assentos achei muito compacto"
Prós: "A tripulação era ótima! Mas o conforto deixou a desejar."
Contras: "Mais espaço na cabine e uma opção de entretenimento que não foi disponibilizada."
Prós: "professional service from employees..."
Contras: "A snack / water :)"
Prós: "Educados e atenciosos."
Contras: "Foi td bom."
Prós: "Amazing crew"
Contras: "Entretenimento"
Prós: "Tripulação bastante solícita, do entretenimento e boas luzes de leitura."
Contras: "Assentos muito próximos um ao outro, desconfortável pra gnt cm 1.80m."
Prós: "O cumprimento dos horários."
Contras: "Melhor distribuição de assentos durante a pandemia."
Prós: "Tripulação prestativa e simpática"
Contras: "Aeronave antiga, configuração de assentos ruim, sem tomadas ou telas para os passageiros."
Prós: "No Crew."
Contras: "The flight was cancelled, never went."
Prós: "The crew was nice and the seat was fine"
Contras: "New seats, internet service and at least water."
Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."
Prós: "the most important thing for me is to arrive on time. Everything else is secondary.me"
Contras: "music selection was not good. The crew has to try to wake you to offer you food instead of bypassing you in your eyes are shut. I never got a meal either way."
Prós: "Nada"
Contras: "Cadeira, comida etc."
Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."
Prós: "Rapidez"
Contras: "O Wi-Fi não estava funcionando"
Prós: "Efficient processes"
Contras: "More diverse snacks"
Prós: "A comida Latam é muito gostosa e boa"
Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"
Contras: "The landing was a bit rough!!"
Prós: "Crew was great! Seat a bit tight, like all airlines In economy"
Prós: "Everything"
Contras: "Nothing"
Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"
Prós: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Contras: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."
Contras: "There was no free food."
Prós: "O embarque foi rápido e a decolagem aconteceu no horário."
Contras: "Espaço entre os acentos. Não poder escolher o acento durante o check-in, é ruim."
Contras: "Embarque pelo finger."
Prós: "Excellent airplane"
Contras: "Food"
The flight was wonderful. The crew was polite and professional. The aircraft was clean and new.
A really excellent and comfortable experience. No wifi in my section of business class though - would have made it perfect.
Adorei a companhia é super recomendo
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "La ponctualité."
Contras: "Variété des boissons proposées."
Contras: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Prós: "The crew was OK, but nothing special."
Contras: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Prós: "Tripulação excelente."
Prós: "Great crews, excellent customer service"
Prós: "Great food and friendly crew."
Contras: "Seatback system was old and not very functional."
Prós: "Nada"
Contras: "Horário"
Contras: "Couldn’t understand announcements"
Prós: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Prós: "The new movies selection, food was very good, staff more friendly than previous flights"
Contras: "Boarding always a problem on MEA we have to wait too long in the queue"
Contras: "Check in process running smoothly and better announcement of gate change"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "Crew was friendly and attentive but hard to understand"
Contras: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Contras: "Missed the flight due to late landing from earlier connection"
Contras: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Prós: "Service and crew are great"
Contras: "Seats"
Prós: "No extra charge for simple refreshments."
Prós: "Great service, decent food"
Contras: "There was no WiFi on the plane"
Prós: "On time."
Contras: "Did not seat together passengers, although booked and checked in at the same time."
Contras: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Prós: "Fine for a 45-50 minute regional flight."
Contras: "Wouldn’t be great for long-haul flights."
Prós: "Flight was smooth"
Contras: "Food"
Prós: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"
Prós: "Nothing special"
Contras: "They start serving late the apperitif before taking off and take it back right after."
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."
Prós: "It was Amazing staff helpfull and fresh.. love it"
Contras: "Flight of almost 3 hours was not entreteiment at all just magazines."
Prós: "The crew was good and very good pilot's"
Contras: "No leg room between seats"
Contras: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Prós: "It was a 30min flight not much to say The crew on the ground really took care of us"
Contras: "Na"
Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"
Prós: "No delays, service with a smile"
Contras: "Nothing to report."
Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."
Prós: "Seats were comfortable with good recline. Food was good, but not excellent."
Contras: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
6 hour layover in Brasília is tough
Tudo estava perfeito mais atenção das aeromoças podia ser melhor obrigada
Terrible customer service specially if you have questions or issues. Stay away... Also, lost one of our luggage and they do not care about looking for it. We now have to file a police report with Polícia Federal for them to be obligated to look for the bag.
My flight didn’t even fly. I want a FULL REFUND.
I was forced to fly on Copa rather than Avianca because they did not have any other flights to Bogotá. How is it possible that a Colombian airline could not offer another flight to the capital city of Colombia? Ridiculous
I missed it because of the delay in the other flights. Attendants in the airport sent me from one side to the other many times due to poor information.
Prós: "Nada"
Contras: "O serviço"
Prós: "Da tripulação e do comandante"
Contras: "Mais espaço entre as poltronas."
Prós: "Comfortable seats, all on schedule, and kind team"
Contras: "Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!"
Prós: "Once we boarded everything was super fast!"
Contras: "Delayed without much intel as to why or when we were due to finally get in the air"
Prós: "Segurança, qualidade e limpeza da aeronave."
Contras: "Mais opções de entretenimento gratuito seria bom."
Prós: "The crew was realy nice"
Prós: "correu tudo bem, como previsto, pontualidade e cordialidade"
Contras: "lanchinho muito ruim, poderia ter um pão de queijo"
Prós: "Very efficiently run"
Prós: "Atendimento bom."
Contras: "O pouso!"
Prós: "Everyone smiling Check in easy Though flight was crowded it was quick"
Prós: "Tudo estava ok."
Contras: "Nao gostei da demora em decolar."
Prós: "Tripulação"
Contras: "Pontualidade"
Contras: "Poltronas muito mais apertadas do que o normal. A poltrona da minha frente descia além do normal, vim entalado."
Contras: "Gol app is terrible and buggy."
Contras: "Muito bom, considerando as limitações que as empresas aéreas brasileiras impuseram aos seus clientes..."
Prós: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."
Prós: "crew was smart. very standard"
Contras: "i had issue getting checked bag from kiosk. had to speak with attendant"
Prós: "Não fiquei muito tempo parada durante as escalas."
Contras: "Atendimento de alguns membros da tripulação."
Prós: "On time Had a hard time trying to check in online. Crew was extremely helpful"
Prós: "Crew was fine. Flight was full. Good leg room. Tight being between fellow passengers."
Contras: "Check in was confusing."
Prós: "Pessoas super simpáticas e atenciosas. Assento com muito espaço para as pernas (eu estava na fileira com a porta de emergência)."
Contras: "Houve um atraso grande na saída. O tempo para a minha conexão no Rio ficou curto, então não consegui jantar no aeroporto."
Contras: "Organização do embarque (filas), e evitar atrasos."
Prós: "Tripulação muito simpática, bem preparada e educada."
Contras: "O espaço entre as poltronas é muito pequeno."
Contras: "Flight delayed over one hour!"
Prós: "Crew was very kind and attentative."
Contras: "Seats were not comfortable and didn't recline much."
Prós: "On time"
Contras: "Entreteiment"
Contras: "Este vôo tem atrasado sempre."
Prós: "O voo chegou 10 minutos antes do horário previsto."
Contras: "The trip was awesome, Rio is a wonderful city, extremely hot but a beautiful city"
Prós: "Aeronave com aparência de nova, limpeza , pontualidade e simpatia da tripulação."
Contras: "Preços mais acessíveis da alimentação e maior disponibilidade de programas gratuitos na internet."
Contras: "Comida gratuita e restituição da bagagem."
Contras: "O voo atrasou e tripulação chegou tarde, parece que foi tripulação substituta, pareciam meio atrapalhados... erraram até o nome da cidade de destino."
Prós: "Crew attention"
Contras: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"
Contras: "Temperatura muito fria"
Contras: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"
Prós: "Embarque rápido"
Contras: "Sem opção de entretenimento."
Prós: "Pontualidade e gentileza dos comissários"
Contras: "o lanche poderia ser melhor"
Prós: "Crew was friendly, helpful, overall awesome. Comfort level was great."
Contras: "There was no entertainment provided, and besides extra legroom, no real benefits of paying the extra for GOL premium. This is also the first time I have ever had to pay for luggage on an International flight, very disappointing."
Prós: "Atendimento. Tripulação trata is passageiros com educação."
Contras: "Essa cobrança por escolha de assento antecipada, não faz sentido. Acabem com isso."
Contras: "Missed the connection."
Prós: "The airplanee accommodations are comfortable and the service was very good."
Contras: "3 hours delay"
meu voo foi cancelado dias antes do embarque, e não recebi qualquer assistência
Crew was wonderful flight was nice. Business class was too expensive for more comfort. E economy were tight and uncomfortable for long trip
THÉ GLIGHT WAS CANCELLED AFTER BIARFING THE PLANE AND WAITING MORE THZN INE HOUR IN IT!!!
Um voo que impressionou, checkin organizado, embarque tranquilo, lanche bom e entretenimento nota 10.
The seats are unfortunately not the most comfortable
Once on board , the flight was fine, the food could have been a bit more interesting.
Excelente aeronave, pessoal gentil, conforto, tudo na classe econômica
Avião maravilhoso super confortável mesmo na classe econômica
Prós: "Crew great"
Contras: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"
Prós: "On time, friendly crew"
Contras: "Seats are tight,"
Contras: "A alimentação fornecida não permitiu opção para todos a bordo, além de apresentar cardápio pouco atrativo."
Prós: "Limpeza dos toaletes."
Contras: "A comida servida a bordo."
Prós: "Nao viajarmos, o voo foi cancellando sem avisar fui fazer o chekin e fiquei sapendo. Tive que comprar outra passagem pela Tam que custom muito cara devido a data estar muito em cima.um horror!"
Contras: "Tudo, inclusive me idenizarem pelos transtornos psicologicos e gastos desnecessario de muito dinheiro"
Prós: "A tripulação, particularmente a Sra. Betina, é a mais simpática e prestativa tripulação que já vi. Vinhos excelentes, servidos a vontade mesmo na classeeconômica. Os assentos são bastantes confortáveis. O pouso também foi perfeito."
Contras: "Só faltou servir o café, junto com a refeição da manhã"
Contras: "As opções de entretenimento e cadeiras mais confortáveis."
Prós: "Tripulação atenciosa e solidária"
Contras: "Procedimento de embarque respeitando os grupos para acessar a aeronave"
Prós: "The crew provided the best service I think I’ve ever gotten on a flight. Attentive and friendly!"
Prós: "Serviço de bordo comida"
Contras: "Assento com encosto de cabeça... horrivel"
Contras: "The food was just okay."
Prós: "Yes but when you offer a blanket deliver a blanket :)"
Contras: "When you offer a blanket or to heat up the food follow through :)"
Contras: "Demora en el despegue"
Prós: "A atenção e cordialidade da BA é demais."
Contras: "Nada a dizee"
Contras: "One flight attendant was exceedingly rude during the boarding process, but thankfully she was not in our area."
Prós: "Uma verdadeira lata de sardinha"
Contras: "O tratamento pois depois de um atraso na decolagem de mais de uma hora dentro do avião, não serviram nem um copo de água ."
Contras: "Verdadeira lata de sardinha"
Prós: "The airport is nice"
Contras: "But they didn’t let me in because I didn’t show up for the first flight"
Contras: "Voces me venderam uma passagem as 9:47. Eu tinha apenas 3min para fazer meu checkin pois encerrava as 9:50. Não consegui, perdi o voo e o dinheiro. Palhaçada, irei entrar na justiça. Deviam alertar ou bloquear as vendas faltando pouco tempo para o checkout."
Prós: "Vôo saiu no horário, tudo muito bom."
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Contras: "Cadeiras da Business"
Prós: "Tripulação muito atenciosa."
Contras: "A distância entre os assentos. Muito apertado."
Contras: "Still waiting to get out of London... so not good."
Contras: "O prato que escolhi, disponível no menu, não estava disponível no vôo."
Prós: "Pontualidade, espaço entre as poltronas."
Contras: "Ter que comprar a água"
Prós: "Tripulação"
Contras: "Atraso de mais de 1 hora"
Prós: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."
Prós: "The crew was outstanding."
Prós: "Nada!"
Contras: "Estava na executiva e tinha cadeiras com tv quebradas, passageiros sendo removidos para econômica para chefe de cabine dormir, não tinham todas as opções do cardápio , vinho acabou , tripulação mal educada"
Prós: "On time. Efficient"
Contras: "No snacks"
Prós: "São pontuais"
Contras: "Não servem nem uma água para vc beber, única aviação que não servem 1 lanche, nunca vi isso! Eles vendem alimentos, só vendem, não oferece nem água! Um absurdo!"
