Hotéis em Basel

Prós: Breakfast and coffee

Contras: Next to a big hotel

Prós: Clean and modern, ensuite bathroom, helpful staff, really nice breakfast. Fine as a base for a night or two, as you'd expect from an Ibis hotel.

Contras: The hotel was a bit of a walk from the main train station, along either a main road where not many people were walking, or a covered walkway. I thought this would be a bit of a pain, as there didn't seem to be any restaurants or shops closer to the hotel, but you can take the tram - free with the Basel card you're given - from opposite the hotel, which takes you to the train station in a couple of minutes, and they arrive every few minutes. So long as you know this, the hotel is fine, and I would stay there again.

Prós: great location a short walk from the railway station. A simple small room that is excellent for an overnight stay. Staff friendly and helpful. Great if you are using the train station for transit, or the airport bus which terminates at basel station

Contras: Seemed a bit expensive for what it was but to be fair it was the cheapest room in that area when i booked, guess its just an expensive town

Prós: Price

Contras: Train sound

Prós: The calm of the room

Contras: The bar-lounge design is not OK, not friendly and poor ambiance. The garage acces .

Prós: Friendly staff, all facilities working properly, quiet room and beautiful view over Basel. Free mini bar.

Contras: Due to the corona virus the bar and the restaurant were not open which we weren't aware of prior the booking. It was inconvenient as we tried to find a take away that delivers since we arrived a bit later and the shops were closed already. Shame as we know from before what an amazing food they have. Hope it goes back to normal soon.

Prós: room. view, excellent!!!

Contras: Breakfast, corona time, but verry bad!

Prós: Very clean.. the bathroom was very nice. The receptionist was very helpfull.

Contras: One lift not working and the room was a bit on the small side.

Prós: I really appreciated that we got a full refund without discussion on a non-refundable booking that had to be cancelled due to Covid lock-down. This fact made me re-book a later visit. Desk staff was friendly and efficient. The hotel is modern and clean and we had a good view. Plenty of space at the bathroom sink for our own necessities. Nice shower. Electric outlet inside the safe is a great idea because you can lock up your laptop and charge it at the same time. Plenty of electrical and USB outlets (although beware that USB ports can easily be hacked and your phone compromised) We had reduced priced parking at the adjacent parking garage at 20 SFr less per day (it still costs 30 Sfr/day) The location is OK/good, with a 10 minutes walk to the Old Town, but I doubt the actual location of the hotel it's anyone's "favorite part of Basel" as it says ... We did not have breakfast, so I can't comment.

Contras: Housekeeping was not satisfactory, as there was no refill of empty tissue paper box in the bathroom and there was no refill of coffee after the first day (which we subsequently got from reception). When two people check in, it should not be necessary to ask for two key passes. Only one bathroom hook for wet towels in a double "Superior King Room" makes no sense, there should be two. The one-door-two-functions seems like a good idea until you take a long hot shower with the door closed to the room. The result is a toilet with massive condensation (wet toilet seat ...) It was sunny and warm during our stay and during the day the large windows made a lot of squeaky noises probably from expanding air seeping out somewhere between the two window panes. In this day and age WiFi access MUST be secure, and it's not.

Contras: Finding hair in the bathroom in COVID times is really not up to standards of a 4 star hotel !

Prós: New and clean and nice staff

Prós: We stayed at Ramada because/easy access to Tram, for Town and Riehen (Beyeler Museum)

Contras: The staff is inefficient, high German is th language, No Swiss German no French and very poor English

Prós: The hotel staff was absolutely impeccable in the friendliness and professionalism.

Prós: The hotel is near to business centers, and reachable by different public transportation. The room is very clean , and good wifi connection coverage. I didn't have time to check diffrent other hotel facilities. I will stay there next time inshalah. The price received from Booking.com is pretty less than other reservation web sites.

Contras: the room is small.

Prós: Next door to Red Bar lounge is convenient - unique for Basel.

Contras: Minimalist taken too far, little signage, confusing lift use has no instructions, reception staff continue talking to you when you are on the phone, mid afternoon cafe in lobby closes and you can not get a drink or food unless you move to L3, Opaque floor in bathroom impractical for a hotel as it looks unclean within moments of use.

Prós: Excellent quality - everything! Great design, style and comfort. best night's sleep I've had in ages.

Contras: Nothing.

Prós: room comfort, design, spa facilities, view

Contras:

Prós: location

Contras:

Prós: The room and what was supplied and the staff

Contras: Food in the hotel was expensive and the sauna area is small for the size of the hotel

Prós: proximity to destination

Contras: lack of knowledge/information/effort to help from the reception staff on my destination (a couple of blocks away from the hotel!)

Prós: Actually we were in the Novotel, therefore hard to rate the Ibis+

Contras: everyone of the staff was doing the start-up of the hotel with a nice "smile"

Prós: Staff really well prepared and nice. Due to COVID the accomodation was at the NOVOTEL, just close the IBIS. I like that I could walk to the city center in 15 minutes.

Contras: It is not possible to open the window of the room.

Prós: Staff, breakfast, rooms were perfect. Location is not centered for turism but it is only 7 min walk by tram (free with the Basel car you received at the check-in)

Contras: Everything was fine

Prós: Nice staff, clean rooms, location

Contras: I assume that the hotel would have a good breakfast, if it wasn't for COVID 19. Breakfast late June 2020 was not anything to write home about.

Prós: Good cheap deal in Basel.

Prós: I arrived at about 7pm on a Friday night and the man behind reception was very welcoming and helpful. He even wished me happy birthday as it was that day as well! He handed me a Basel Card which is exceptionally helpful! I was in the green room and it was clean, comfy beds, genuinely a lovely room. I would definitely stay again and I’d highly recommend to travellers. The value for money is great. I didn’t use the kitchen services so can’t comment on that but the rooms themselves were great.

Contras: There was definitely not enough plugs in the green room. Myself and fellow hostellers had to fight (not literally) over who could charge what when! WiFi was AWFUL. Needs to be improved.

Prós: We booked private double room with private bathroom. We were earlier than our intended arrival and was greeted by a very friendly guy who chatted with us and made us feel very welcomed despite being earlier than check in time. The room was great, it was spacious and had a big bathroom. The room felt cold but the comfy blankets kept us really warm. The towels and sheets were clean too. It was also surprisingly stylish even in the room, there were nice artistic touches even i a simple room. We loved it. Upon check out, a sweet, lovely lady helped us with our luggage and everything was a breeze! Mika, the dog, was also cool and nonchalant.

Contras: High price, per one night 88 euro for two persons

Prós: Friendly and location

Contras: No

Prós: very nice and quite near to the transports for the city centre that takes only 5 minutes.

Prós: I liked the fact that there were only two of us in this big room so we got to choose to sleep where ever we wanted.

Contras: At first it was kind of hard to find the rooms, the staff didn't explain it very well.

Prós: kindess of people and the lovely quiet place

Prós: good location and clean bathroom. The bed is bigger than those at other hostels. And the staff is quite helpful.

Prós: Great staff, interesting fellow travellers, clean facilities (shared bathrooms OK)

Contras: Women might be surprised to find themselves sharing with men.

Prós: price

Contras:

Prós: great communication with city centre, clean rooms, helpful staff, very good price:) Hostel is located in a complex of loft buildings offering many sport and cultural activities. And of course - mobility card - free use of public transport in the city.

Contras: the only disadvantage for us was a noisy tram line and a tram stop next to the window (trams operating from 5 a.m. till midnight). But - thanks to this tram line we had a perfect connection to the most interesting city attractions.

Prós: Free Wifi, staff helpful (although other issues - see below). Included city travel was cool, location good (when you know where it is and how to get there.)

Contras: Reception not manned all day, so when we arrived to leave our luggage, no one was home and we wasted about 4 hours. Only 2 bathrooms on our floor and very long wait. Bathroom floor soaked after first shower. No wash basin in room.

Prós: Easy to find, convenient for the SBB and part of an excellent interesting conversion of an old factory site

Contras: Not a v. quiet place to stay as it is close to a tram stop.

Prós: Location is the best point. It is not in the city centre, but it is near good transport services (train station, bus stop, tram stop), in a nice, quiet, residential neighbourhood, with shops and places to eat out.

Contras: I think the overall staying impression would be better if toilets and showers were better. They are not dirty, but doors and toilet flushers are old and it is cold there. Also, I would suggest management to have available an emergency number to call after reception is closed. There may be a problem such as the door keys are not working well and guests cannot get in unless they start shouting to others who are in to open the door.

Prós: Free tea & towel, good location close to the train station

Prós: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Prós: Location is great. Eight near the main station and a park. Appreciate the bike rental option.

Contras: Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

Prós: Modern and clean. A good place to work from the café downstairs or the Co-Working space

Prós: Clean. Good friendly staff. Good well equipped kitchen. Great shower. Comfy beds. V clean linen and blankets. Modern checkin system. Quiet and not noisy at night. Good Cafe place to hang out and meet other travelers. Great location close to everything and central Station. Free basel transport card. Lockers in the room.

Contras: I was in a dormetory and there was a very weird old man there too. He was creepy. I asked for a room change and was given one so that I liked. But I didn't like that old weird man in the room who seemed to be living there and didn't seem like a traveler.

Prós: very clean bathroom and toilet clean kitchen late check in without problems very friendly stuff Basel card for free very googd equiped kitchen close to supermarket, market hall (good food from all over the world) and city center

Contras: noisy room (you hear everything from outside)

Prós: The staff was amazing. The price was amazing for the service that I had. The bar was very nice with free coffee and a good choice of food. The toilets were nice and clean. Showers were big and good. The rooms were clean and nice.

Contras: There was no electric socket near the bed.

Prós: Nothing besides the location

Contras: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Prós: Breakfast was extensive and of very good quality

Contras: Temperature in room was a little high, even thought we set airco low and fan high. Opening window was only option to lower the temperature, but the cars in the streets made a lot of noise

Prós: Super friendly staff. Clean rooms. Good price. Multiple options to select from in the buffet.

Prós: Good location, friendly staff, comfortable rooms

Contras: Terrible view from the window overlooking something that looked like a squat. Expensive parking.

Prós: Staff, cleanliness, inside-room features were excellent. Breakfast was good, given the COVID-19 pandemic limitations. The overall design of the the hotel looks good and up to date.

Contras: Location, although practical was on the noisy side. This could be severely improved with better window noise insulation. The hotel sits right in front of one of the busiest road crossings in town, after all.

Prós: Comfortable beds, quiet, very clean, helpful staff, amazing breakfast.

Prós: Friendly and quirky bar staff

Prós: Convenient location - a short walk to the historical old town, via the bridge which crosses over the river

Contras: No smoking inside facility

Prós: nice and clean rooms and the hospitality of the hotel

Contras: i was not able to get my smooking room i asked forfurthermore, they told me that, they only have like three smooking rooms in the hotelwhich was a bit unconvieniant as this is was not clear in placing my reservation

Prós: The Staff is very kind and helpful, the room was very comfortable and perfectly cleaned, the location is ideal to visit the city. It is a real 5 stars hotel.

Contras: Nothing. (Maybe the breakfast is a bit too expensive. In fact we didn't have it)

Prós: It is very central for Basel City and one of the few hotels that has a fitness centre.

Prós: nice staff, clean rooms

Contras: very expensive car parking, no rates with breakfast included so in the end it is quite expensive per night if you have to pay 35.- per person for breakfast

Prós: the breakfast and the concierge

Contras: i got a manicure and it was poor, they did not have appropirate seats, and no finger drying aparatus whihc is standard... also the room i was booked in really smelled like smoke and so the staff did change me immediately.

Prós: restaurant was excellent! hotel staff were very complaisant!

Contras:

Prós: Good room. Free tram tickets were very useful. Staff very helpful

Contras: No

Prós: Staff, cleanliness of room, facilities.

Contras: The air-conditioning was not working well.

Prós: Perfect service, friendly staff, excellent room and restaurant/bar

Contras:

Prós: very clean and efficient

Contras: no AC

Prós: superb value for the price

Prós: Everything was clean, enough light in the room, I appreciated table for studying. All spaces in hostel were quiet, there is a coffee macchine near the reception for Nespresso.

Contras: There is a little fridge in the room and also a kettle, but beside one glass and little cup no other dishes. It would be fine to have a plate or bowl, fork and spoon for preparing fast breakfast or simple dinner.

Prós: Perfect really clean!

Contras: nothing to tell

Prós: Pleasant room but the reception couldn't provide information to the main attractions in Basel, but the tram is very near which we could travel around easily and ask information there.We were there at Sunday and sat, the reception is close and no one is there if you need help. They didn't replace any towel,clean the room or any other basic stuff used to provide in hotel.

Contras: If the reception could provide the address or information to the attractions will be great. Even we meet on sun and sat, they didn't replace or give new towels or clean the room.

Prós: Easy registration, easy access outside of check in time, clean rooms

Prós: Everything is terrible,price,accessaries,etc

Contras: Price is expensive, the air in rooms smells bad, no internet, no breakfast, no telephone, no restaurant...

Prós: Good location, free public transportation ticket, clean room, helpful staff, good value in expensive Basel

Prós: The room was clean and in a good location and nice area.

Contras: however there was no free internet access like others in the area. We had to ask for new towels after a couple of days.

Prós: Ideal for one night stopover, not too many frills at an economic price which suited me and my colleagues

Contras: Hotel entrance not well signposted when approaching from the station.

Prós: The apartment was comfortable and good value for a day in Basel. Located near bus and tram transport with affordable parking for guests with cars.

Contras:

Prós: It was just around the corner from a company party, so very perfect position for me

Contras: No Bar,

Prós: Neat, clean and Tidy. Good value for money.

Contras: Due to inacurate location on website map we found ourselves staying further from the city centre than we had hoped.

Prós: The was no reception when I arrived. I had to phone a number to get a code to enter, then another code to get the key from a box in th e wall. As the name says these are small serviced appartments..not really a hotel. Very clean and new, reasonably comfortable for the price. In the morning the reception was curtious but everything was in Swiss German which was a problem.

Contras: The location of the Appartementhaus was in a completely different location to that indicated on your website. Luckily I looked up the address on the web before going there!!!

Prós: Convenience, next to the train station.

Contras: We were confirmed for a higher floor and was given the lowest floor with the rooms.

Prós: The location was great, the room was nice and quiet. I would definitely return here.

Prós: Convenient

Prós: Very clean and well located property

Contras: restaurant offers somewhat limited menu; if you are in for a small stroll you’ll find a wide variety around you - affordable and of good quality. Recommendation to go out for a bite

Prós: Hotel very friendly and clean, staff extremely helpful

Contras: Nothing I disliked

Prós: Right across from the train station, bus terminal, and trams.

Contras: The air conditioning didn't seem to work very well, so I had to open the window, which was over a busy intersection by the train station.

Prós: Next to the train station with large parking facilities below

Contras: .

Prós: The reception staff were very helpful and friendly and made us feel special

Contras: We were very satisfied

Prós: Large room and bathroom .

Contras: Nothing

Prós: Brilliant reception charming Swiss gentleman and lady on reception. As I had stayed there a couple of weeks ago they instantly recognised me and gave me a lovely room upgrade - that is outstanding service and shows that they genuinely look after returning customers. Great breakfast room huge and beds oh so comfortable- best sleep in last couple of weeks. Fab location can walk across the road or take a 10 min bus to airport and go almost anywhere you fancy . Restaurant staff welcoming and efficient food really good for price. A benchmark hotel

Contras: Nothing

Prós: Location Location Location. Whether you are arriving via the Euro Airport or the Basel SBB train station the location is perfect. Just walk across the street from the station and you are there. FREE local bus to and from the airport!

Contras: The first room we had, had a musty smell so we moved rooms. Second room was fine. Had trouble with the wifi. Asked at the desk and was given a different way to access then the connection was great!

Prós: nice clean room the gentleman at the front desk was very helpful and friendly

Prós: Considerable service to guests.

Contras: No.

Prós: Breakfast

Contras: Tram noise

Prós: Everything was ok, excellent location (100 m. from cental railway station in Basel) , friendly staff, good and tasty breakfast, easy-to-use internet access.

Prós: We were expecting to check our bags and wait until check in time however your staff said we could use the room immediatly and we really appreciated this courtesy.We also had dinner with another couple and really enjoyed the dining room. Good experiance.

Contras: All of our comments were positive

Prós: Very close to train and tram station

Contras: The beds are small

Prós: Very helpful reception staff

Contras:

Prós: next to station

Contras: dinner/breakfast very expensive; kingsize bed not of good quality

Prós: Very spacious room, with good bathroom products, including robes and slippers, excellent tea/coffee tray with many varieties of tea, attractively decorated room with good external blind system. Very good breakfast table, including prosecco!

Contras: There was some noise from the tram station outside but this did not trouble us overnight.

Prós:

Contras: I had to go to a separate laundry room to do ironing, which was located on the top floor of the adjacent building

Prós: Very close to station, large rooms, staff very helpful

Contras:

Prós: breakfast is very good. Basel card prepared for guests which is excellent.

Contras: heating at room was not turned on at first two days.

Prós: It is near the tram and bus stations, also the staff are really accommodating and helpful :)

Prós: The staff was very helpful. The fact that a city pass is included in the stay is also very positive. The location is good. In a quiet neighborhood, on a walkable distance from the inner city centre or faster by tram or bus. The bathroom was well equipped and the overall cleaning status of the room was very good.

Contras: Personally, the pillows. Too big, and too soft for their size. Since a double bed offers 4 pillows, I would suggest having different sizes and hard/soft choices, and not all the same. Also, the fact that a double bed was basically two twin beds joint together, makes it not ideal for a couple to sleep together. One other improvement suggestion: instead of having a coffee machine per room and then offering a so limited number of coffee pods, the hotel could place the coffee machines in the hallway, shared by several rooms (saving on the machines), and then offer more pods per room. However, I consider these details, as the overall quality of the room was very good.

Prós: WE KNOW THIS HOTEL SINCE AT LEAST 10 YEARS

Prós: The staff at the front desk spoke very good English-very helpful! Also, we had a medical situation that required ice - lots of it - and they were good to give us as much as we needed.

Contras: This was our first time in Europe, and we were unaware of the differences there. It is expensive and few free amenities, but I can't blame the hotel - just different expectations since we are used to US hotels. There was free internet and a few free English tv stations. No ice machines in the hall, etc, but it was obvious that people there had a different lifestyle, and this wasn't necessarily different for them.

Prós: Good location and very helpful and friendly staff - would definitly stay again

Prós: Location cleanliness and modern feel

Prós: great place to stay only a few minutes from the centre of Basel and from the euroairport

Contras: no fridge in the room

Prós: The quality of service was excelle, very helpful. Location is a short tram journey from city centre.

Prós: From the time we arrived they made us feel special right down to the teddy bears for our children. The room was fantastic and very spacious and the hotel was handy to town via the No. 14 tram. We loved our stay and will definitely be back.

Contras:

Prós: Location and comfort of hotel. Suited our needs perfectly.

Contras:

Prós: Very nice room, very quiet. The hotel is far from teh center, but the tram is near by.

Contras:

Prós: The staff was very helpful and friendly.

Contras: The styling was not to my taste, I found the modern euro motif a little cold and sterile.

Prós: We enjoyed staying in this hotel. Many thanks to Lukas for his instructions on parking.

Prós: Location , Quality of accommodation , device, facilities, comfort service

Contras: Nithing

Prós: Well located in a quiet area with restaurants nearby. 10 minutes walk to old town. Easy access from/to the airport. Room was clean and comfortable with all things required for a short stay. Good breakfast available and lounge area for enjoying an evening drink.

Contras: Nothing

Prós: Good location close to centre of Basel and close to supermarkets, cafe, restaurants. Hotel was clean and room had plenty of space and facilities, library of products to borrow for room. Staff were friendly and helpful, with great English.

Prós: The location of the apartments is excellent being only a short walk across the bridge to the old town of Basel and just around the corner from a tram stop. The apartment was 'no frills' but reasonably comfortable and well equipped. The kitchen had all the basic equipment to prepare meals if required and, in a very expensive city, it was useful to have that facility. It was good to find English TV available. The secure parking was very convenient and, although expensive, about average for Basel. All in all we had a pleasant stay in the apartment and it was a great base from which to explore this lovely city.

Contras: Perhaps a little more comfort - eg. a couple of comfortable chairs. The kitchen crockery and cutlery should be checked for cleanliness.

Prós: The room is big, clean with modern and new furnishing. The kitchen is fully equipped and functionally.

Contras: Having free wireless Internet access in the room would make our stay a perfect one

Prós: The amenities were excellent and the location was ideal for the Messe where we were attending an exhibition. Everything was so convenient.Staff were friendly and helpful. Particularly like the free WIFI facility.

Contras: Could find no fault with the Adagio and would definitely stay here again.

Prós: Convenient location and very clean.

Prós: Location, close to Congress Center, the staff was very helpfull, convinience of the apartment

Contras: price of breakfast, no wi-fi in the room

Prós: The convience of walking distance to interesting places and having a kitchen

Contras: no complaints

Prós: Staff was pretty kind and helpful. Hotel itself has very good (central) location, parking facility under the hotel was a big advantage at arrival and departure, but also if you go there by car. Kitchenette was well equipped.

Contras: There was no dvd player in the room, this is just rather a comment. I think this could be a good small added value for families with kids who are visiting Basel as tourists.

Prós: Very comfortable apartment room, great for travelling with young children. Also great location close to everything.

Contras:

Prós: The apartments were new and clean with all you could want.

Contras: We thought we were getting a 2 bedroom apartment for 4 of us when it was the same as the one bedroom with 2 people on a pull out bed on the sofa. It definitly wasn't big enough for the 4 of us.

Prós: Its like a home away from home

Contras:

Prós: Fantastic

Contras: In longer stays, the hotel must provide just a single room cleanliness.

Prós: Friendliness Breakfast Staff All Bio/Vegan etc. Cleanliness

Contras: Badly decorated / no charm (is a personal taste) No restaurant for the night and no alternatives close by

Prós: Easily accessible to station with great staff

Contras: Not enough time there to fully enjoy it

Prós: Great hotel!!. Been here many times, always a pleasure to stay.

Contras: -

Prós: As always - perfect hotel with lovely staff and professional service

Prós: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Contras: Nothing. This hotel was great.

Prós: Friendly family-owned staff, warm atmosphere.

Contras: Massage and business center are very awkward. The massage staff is never on the property, the front desk always had to text them to see about availability. They were basically never available. Very frustrating. Business center has a lockout feature that closes you out of your work after 2 minutes. Forces all the web pages closed. When you log back in you're forced out again after 2 minutes. Extremely annoying.

Prós: Cleaned hotel. Quiet hotel. Near to Basel train station. A walking distance approximately 5 minutes away. Friendly and english speaking staff at the reception.

Contras: NIL

Prós: Food was all Bio and of exceptional standard nothing was too much trouble for the owner who clearly prides himself on the quality of the services he offers

Contras: Nothing

Prós: Outstanding service at reception, room & at breakfast. The best breakfast of the year plus free room drinks. Super.

Contras: Ask for a back side comfort room. Front is noisy due to tram

Prós: The room was small, but clean. The staff was very friendly and the breakfast was also good. Hotel was located the central station, so easy access to public transport

Contras: For the price that we paid, I expected a bit more. But then again, Switzerland is very expensive in general. However, if I compare it to a hotel in Germany in which I have paid half of the amount for one night, the German hotel was a lot nicer. So, in my opinion no good value for the money.

Prós: The friendliness of the staff from the front desk to the restaurant. Also the location was very good and handy for the city.

Contras: The noise starting very early in the morning from deliveries being made and waking us up!

Prós: staff are very friendly. one of the few hotels inthe world where minibar is inlcluded in the hotel rate. very rich breakfast

Prós: Hotel Gotthard is a quiet and small hotel, steps from the SBB station. Breakfast is first rate. Rooms are tasteful and spotless. Price is what I expect to pay for the convenience and quality offered.

Prós: This hotel was beautiful. The room was very comfortable, clean and, although very well priced, had lots of extra touches not found in other hotels. The hotel was extremely well located almost next to the main train station but there was no noise at all. The staff were very friendly and helpful and couldn't do enough to assist us. The final touch was the exceptionally good breakfast. We recommend this hotel highly.

Contras: Nothing.

Prós: Wifi LAN, shower, staff welcome

Contras:

Prós: The Hotel is stainless. Everything tidy & clean....nice decor & furniture. The breakfast room was very stylish.

Contras:

Prós: cleanliness and customer service

Contras:

Prós: easy accessible

Contras: only breakfast served. no possibility for Coffee / sandwish etc.

Prós: Loved the breakfast and the service was great

Contras: The only issue was that half of the gym equipment was broken (it happens) but I hadn’t been repaired all week and it made it awkward to try to do your workout in the morning with a line of people behind you waiting for the same machine

Prós: Everything and I will suggest to any of my friends who will travel to Basel.

Prós: The beds were wonderful, especially the blanket. Breakfast was delicious. Location very convenient.

Contras: We had to pay city tax, although the booking invoice stated it to be included already!?! This was just not handled properly, but we did not complain, as I had my parents, who are aged now, with me and did not want to ruin the day quarreling about some Swiss francs more or less. Still, I will keep that in mind for the future.

Contras: Tram was too noisy during the night

Prós: Tea and Coffee facilities appreciated. Free access provided to excellent public transport system, from outside the front door. Quiet and comfortable.

Contras: No airconditioning so the provided fan was valuable. Cannot comment on breakfast as the cost seemed excessive.

Prós: clean rooms, good beds

Contras: noise from the tramway, parking system was not well explained

Prós: the breakfast, the quiet position, the look out of my window

Prós: The hotel was very clean, luxurius,close to the city centre.It also offers free transport in the city with all the public transportation as long as someone stays there.

Contras: The breakfast should be inclouded in the price.

Prós: very comfortable and convenient

Contras: Found the rooms were very hot!

Prós: good location on the tram line.

Contras: breakfast is expensive.

Prós: Location -> very easy to access some Novartis sites (Schoren and Klybeck) and also some central places in Basel (Claraplatz, marktplatz, etc)

Contras: I would suggest a more healthy breakfast (more fruits and/or fresh juices)

Prós: location

Contras: Wireless internet in public areas was not free as it was in hotel information. Staff was not able to solve whas giving such information and why is right - promissed inform next day but did not.

Prós: Everything was ok

Contras:

Prós: The location was ideal. Very close to the train stations. It was also very clean and modern. Friendly staff!

Contras: I’m wasn’t a fan of the mattress. My back hurt in the morning.

Prós: Big room

Contras: Small corridor to reach the room

Prós: Very kind and helpful staff. Central position very near to Basel SBB. Very clean and big bathroom

Contras: Nothing.

Prós: I only slept here. Everything was correct, but I arrived late and left early. The receptionist was helpful and friendly. Otherwise - it was not my choice, just an emergency stay when Europe was closing down before the Corona pandemy. Everything in Basel is expensive, but you can stay here, safely and comfortably, if you don't want to spend too much and don't mind the corridors and stairs. It seems that this is a budget annex to another hotel. It is near the train station.

Contras: Corridors and stairs.

Prós: Really close to the station and airport bus. This makes a great place to stay between flight and onward train. We have spent an afternoon and evening exploring Basel from here and found it easy to walk to places. The economy room is more than adequate for a quick overnight stay. This is the fourth time we have stayed here. Remember, the entrance and check in is at the Euler.

Contras: Nothing, although had we been staying longer the view over the bins would have been disappointing.

Prós: Charming cosy little room, amazing staff, a minute away from the central station and close to the sightseeing part of town. A real great stay!

Contras: There was some issue with the elevator so I had to carry my luggage up stairs but that is likely to be resolved soon.

Contras: The main sign was so small indicating which hotel it was, even the staff said it's not clearly marked which doesn't help locating the hotel after travelling and wanting to sleep. There are not adequate lifts in the hotel so getting luggage to the room was very difficult.

Prós: Great breakfast, awesome location, friendly staff.

Contras: Expensive, as is all Switzerland. Room was tiny.

Prós: Comfortable, near the main train station. Transportation is easy. Suitable for private stays.

Prós: The room was comfortable and decorated nicely.

Contras: Yes! The non-smoking floor is above the smoking floor so all of the smoke from the floor below comes up through the bathroom on the the 3rd floor. All of the towels smelled like smoke. It was really disgusting.

Prós: Location

Contras: It should have been disclosed that there is no lift from 1st to 3rd floor and the stairs are steep

Prós: The staff was very helpful and spoke excellent English. The bus to the airport was very convenient and they gave us a free bus pass. The hotel is only steps from the central train station.

Contras: There was no elevator to the floor we stayed on and we had very heavy suitcases. We were also a bit concerned about egress in the event of a fire in the hotel.

Prós: It was close to the train station

Contras: Hard to get into, you have to go throught the service area of another hotel to get in and out. Smoking rooms nearby vented into the room so it was like you were smoking yourself, not pleasant since we were non smoking guests. Very pricey for very basic accomodation

Prós: the location is superb - 1 min walking from the sbb central station; 5 walking mins from the city center (=1 tram ride); the hotel provided a free transportation ticket, which includes all the transportation within the city - very useful! the breakfast was absolutely superb, taking into consideration that this is a 2 star hotel - the variety, the quality of products, the quantity. (but perhaps this is simply due to the breakfast being served at Euler, which is a 5 star hotel..); the shower was excellent and the room in general, for a one person, was big and comfy - as much as it can be.

Contras: the lift only goes to 1st floor, and if your rooms are higher up, you'll have to use the stairs. generally, not a big deal - but when you have a huge luggage, like i did, and noone to help you, it's not a pleasant experience. in addition, the window opened only slightly. for me it wasn't a problem, as i traveled in cold weather (~15 celcius outside), but i imagine that in the summer this might present a problem..

Prós: breakfast buffet

Contras:

Prós: Most of the hotel staff were nice. When I had a complaint the manager was polite and listened. I was offered a room upgrade. The hotel is very convenient to the central railway station. Breakfast was good.

Contras: The receptionist was rude and arrogant but changed her attitude after I complained. The room at the Hotel Central was very small and at 120 CHF per night seems overpriced to me.

Prós: Location, good breakfast.

Contras: No lift available to the 2ed floor rooms where my room was.

Prós: I liked the opportunity to use the bar in the sister Hotel Euler - a very nice glass of Furstenburg Wheat Beer!

Contras:

Prós: Clean, room a good size. Free parking (when we stayed).

Contras: Expensive for what you get. No tea/coffee facilities or fridge in the room, forcing you to use the expensive bar or go out to buy even a coffee.

Prós: Great location, friendly staff

Prós: I have stayed at this hotel multiple times and it's consistently pleasant. The staff are friendly, the rooms are modern and well-appointed, and it's a decent value for the money. There's also a casino next door if that's of interest (I haven't tried it yet)

Contras: The location is not particularly central unless you're going to/from the airport or plan to hit the casino next door. Otherwise, it's a pretty short Uber ride (10 or so minutes) from the central train station. There's no mini-fridge in the rooms (even executive rooms), which would be a nice addition.

Prós: Super close to BSL airport, 2 stops on the bus. Great aviation memorabilia throughout, including staff dressed in flight crew gear. Super food.

Prós: Modern rooms, comfortable beds. Nice and quiet, easy to reach via the airport bus (free with the reservation). Nice staff on the reception. Breakfast well sorted and nicely prepared. Always a pleasure to return!

Prós: the room was absolutely quiet and ideally located for a short bus ride to the airport or the city

Contras: I was unable to get a table for dinner, even as a hotel guest. Service at the bar was slow despite there being few guests.

Prós: It was in a nice and convenient location and the cheeck in was done smoothly. the room and bathroom was spotlessly clean and spacious. the complimentary breakfast was OK.

Contras: My husband and I did not like the way the hotel was designed, the colours being vibrant, carpet in the room (with stripes), the entrance to the hotel all flashy and lights was a bit too much for us. This is a totally subjective comment as we prefer much more simple and modern designs. another subjective comment would be that the hotel looked like it was designed for a weekend at the casino with the one you are having an affair with. Again, this is our idea and the feeling that we had.

Prós: Location near the airport with good access to the city

Contras: The room rate was quite expensive

Prós: Basel Bus & Tram free daily card included in the hotel services

Prós: The hotel was very clean. The staff was attentive. Best of all, I had a good run of luck and paid for the whole trip at the casino next door.

Prós: Staff was friendly and informative.

Contras:

Prós: the big comfy room, the location (near the airport) and the price

Contras:

Prós: Modern rooms, quiet.

Contras: The absence of a restaurant in the hotel itself (one has to enter the casino to eat) is a limitation, but if one has time one goes into Basel and finds enough nice places to eat. As I was at the hotel because of the Johnny Clegg concert in the casino theatre I used the casino restaurant and bar.

Prós: close to airport.promotional price.good service.

Contras: that the hotel does not have a restaurant.airconditioning was not strong enough when it was 30 degrees outside...

Prós: This is a brand new hotel (opened in June 07) and for the price it really is a big surprise. Decorated colorfully and tastefully in a contemporary fashion with services you'll find nowhere but five star hotels. The double room me and my wife got was very nice, well equipped, 32/37" flat screen tv, very comfortable overall. The staff was extremely caring and sweet and they provided us 2 days public transport passes for Basel, complimentary cocktails at the casino next door, and great coffee and croissant for early bird guests. Moreover, we needed an iron and we just called the reception and we had the iron and board within 5 minutes in the room. I strongly recommend anyone and everyone to stay at this charming hotel.

Contras:

Prós: location Pool

Contras: The rooms are a bit small bad smell in room

Contras: Impossible to get the invoice for my stay. No answer from the hotel, no assistance from the hotel to get a copy of it. Unacceptable from a 4 stars hotel !

Prós: location, room

Contras: Staff was excellent but very undermanned.

Prós: The poolarea, great spa area

Contras: No breakfast due to Corona

Prós: I had a great experience:)

Prós: Nice, clean hotel with a comfortable bed. The swimming pool is big enough for sports as well.

Contras: The sauna closed at 20.30 - not a big issue, but I would have liked to stay more.

Prós: Smooth check in, free upgrade to a larger room and our request for extra baby bed was also addressed.

Contras: If only the parking could be a bit cheaper...

Prós: Everything was perfect ,room , location ,staff and pool and food

Contras: Naked people outside sauna room . Should be confined to only in the sauna

Prós: Excellent location for a visit to the city. Nice breakfast.

Contras: The room was small. Actually, it was very small. Very, very small.

Prós: the resturant was ok

Contras: the size of the rooms to small with that kind of prices almost 900swis franc for two night

Prós: Excellent, very helpful staff, very convenient location. A very pleasant stay overall.

Prós: Pool, sauna, gym.

Prós: Convenient for city centre and the business quarter.

Contras: The front of the hotel was shrouded in scaffolding in early September 2010. The entry to the underground car park is narrow, and parking requires restricted manoeuvring of the car.

Prós: We liked the bath anemities, the extra line in the shower to hang towels & swimsuits to dry, and the staff were all friendly.

Prós: The Hotel was centrally located and the staff were very friendly and helpfull.

Contras: N/A

Prós: The staff and service were excellent. The hotel restaurant and breakfast were very good.

Contras:

Prós: Large quiet room.Large TV screen. Good airconditioning. Excellent breakfast and dinner. Presence of Spa en fittness center.

Contras: No

Prós: The room was clean and the linen did not have any holes or stains. The staff was friendly. The double rooms might be ideal for single business travellers.

Contras: Under the heading "share a fart" the door to the bathroom was not only transparent but also sufficiently open so that sounds and smells could spread freely. - The heating/air-conditioning system was difficult to control and even the staff did not know how. There was no shampoo in the room, but only hair conditioner and no shoe cleaning service at all.

Prós: Everything worked well, and the pool was nice

Contras: